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Contact Supervisor (sessional) Family contact centre&nbsp; £16.13 ph &nbsp;upon passing probation this will rise to £16.83 plus holiday pay. Zero hour contract (Candidate expected to provide up to 20 hours per week across weekdays and Saturday) Closing date: 30/11/2025 JOIN US AND HELP BUILD A FAIRER NEWHAM We’re a vibrant, dynamic, culturally rich London Borough with a young population and limitless potential. We’re a challenging yet rewarding place to work with young people and we are steadfastly committed to our workforce being representative of the communities that we serve. We are taking coordinated, meaningful and focused action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We are taking positive actions to challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place for care leavers to live, learn and thrive; and this year in our Borough we have made having left care a protected characteristic. We’re building a fairer Newham through investment, co-production and by continuously developing our&nbsp;'Circles of Support'&nbsp;practice model; centring on systemic and restorative practice and a specialist support offer for our practitioners.&nbsp;Ofsted described Newham&nbsp;as having a positive&nbsp;culture of learning&nbsp;and development and we always try to develop talent in-house. Our Leaving Care service was at the centre of a focused visit from Ofsted earlier this year,&nbsp;find out more and read their findings here. ABOUT YOU – Applicants need direct experience working with Children and families to be shortlisted&nbsp; We are seeking Contact Supervisors to oversee and support contact sessions for children and families involved in proceedings. The ideal candidate will possess strong safeguarding knowledge, excellent communication skills, and the ability to manage sensitive situations with empathy and professionalism. You will be responsible for supervising and facilitating contact between children and their families, ensuring that sessions are safe, positive, and in line with legal and welfare guidelines.&nbsp; The role requires a strong understanding of child protection procedures, the ability to manage challenging behaviours, and a commitment to promoting the well-being of children. The ideal candidate will be adaptable, proactive, and able to maintain clear and accurate records while working collaboratively with social workers, families, and legal professionals to support the best outcomes for children and families in proceedings. Candidate must be able to offer up to 20 hours a week and be available to work across Monday – Saturday 10 - 6pm. Benefits of joining us include: <ul><li>Competitive rate of pay</li> <li>Holiday pay and option to join the local authority pension scheme</li> <li>Training, supervision and support</li> </ul> Day to Day Responsibilities: <ul><li>Observe and facilitate contacts between children and families who are in proceedings and or the care of the local authority.</li> <li>Managing risk and intervening as necessary to safeguard children</li> <li>Supervise contacts within the centre, via video links and or in the community</li> <li>Write contact reports to an agreed format making accurate observations and recordings of each session</li> <li>Child Protection and Safeguarding Children and working as part of a team.</li> </ul> Experience: <ul><li>Proven experience working with children and families, particularly in child protection or family support services.</li> <li>Strong understanding of child protection policies.</li> <li>Experience working in a multi-disciplinary environment, collaborating with social workers, Guardians and other agencies.</li> <li>Experience working with children and families, ideally gained as a Child Contact Supervisor.</li> <li>Knowledge and experience of child development and parenting is essential.</li> </ul> Skills: <ul><li>Excellent communication skills, both verbal and written, with the ability to engage effectively with children, families, and professionals.</li> <li>Strong observational skills to assess and report on contact sessions objectively and accurately.</li> <li>High level of empathy and emotional intelligence to manage sensitive situations with professionalism and care.</li> <li>Ability to remain calm under pressure and handle challenging behaviours constructively.</li> <li>Strong organizational skills and attention to detail for maintaining accurate records and managing case files.</li> <li>Understanding of safeguarding practices, confidentiality, and professional boundaries in a child protection context.</li> <li>Strong problem-solving and decision-making skills, with the ability to handle conflicts or difficult situations effectively.</li> <li>A non-judgmental, child-centered approach focused on promoting positive outcomes for children and families.</li> <li>Good communication and report writing skills to accurately document observations and provide clear, concise reports.</li> </ul> Qualifications and Additional Requirements: <ul><li>NVQ Level 2 or above in a relevant qualification related to working with children and families.</li> <li>Relevant qualifications in social work, child care, or a related field are desirable.</li> <li>A commitment to safeguarding and promoting the welfare of children, young people, and vulnerable groups.</li> <li>All applicants will be required to complete an enhanced DBS and an annual Childcare Disqualification Disclosure.</li> </ul> Rehabilitation of Offenders Act 1974 (Exceptions)(Amendment) Order 1986 We would draw your attention to the following statement: "Because of the nature of the work for which you are applying, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act, 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Order 1986. Applications are, therefore, not entitled to withhold information about convictions which for other purposes are 'spent' under the provisions of the Act". Job Type: Zero hour contract Schedule: <ul><li>Flexitime</li> <li>Monday to Friday</li> <li>Weekend availability</li> </ul> TO APPLY To apply please submit your CV and a supporting statement stating how to you meet the criteria for the role, through our&nbsp;online recruitment portal. Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in their supporting statement and CV. Please view jd here Closing date: 30/11/2025 at 23:59 Interviews: ASAP If you have any questions about the recruitment process or want to discuss joining Newham Children’s Services with one of our managers, please contact our&nbsp;Recruitment Team. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matter

London Borough of Newham

Contact Supervisor Sessional

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0088/Candidate_Pack_-_People_Directorate_-_Sept_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_Sept_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0193/Job-Description-and-Person-Specification-Senior_Commissioner_Oct_2025.pdf" target="_blank">Job-Description-and-Person-Specification-Senior_Commissioner_Oct_2025</a></li>
</ul>

Please apply online via the link provided.
Please include a personal statement with your CV specifying why you are applying for this vacancy.&nbsp;



We have a great opportunity for aSenior Commissioner on a full time, fixed-term basis for 24 months.&nbsp;
(Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying. Search ‘secondment policy’ on the intranet for more information).
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
<h3>About you ...</h3>
As a Senior Commissioner you will have a minimum of two years’ commissioning experience, including experience in managing projects and developing strategies. With excellent communication skills, both written and verbal, you are confident liaising with and building relationships with a range of stakeholders including professionals across different organisations, and service users.
<h3>About the team…</h3>
This is an exciting opportunity for an experienced Senior Commissioner to join an Integration Strategic Commissioning Team. We work closely with health partners and other key stakeholders to shape services to best meet the needs of Bracknell Forest residents and ensure value for money. The team manages a range of projects and contracts and oversees the development and delivery of a number of integrated strategies and action plans relating to specific client groups.
<h3>Key responsibilities…</h3>
<ul>
<li>To deliver a range of commissioning activities relating to all aspects of the commissioning cycle in a professional and effective way.</li>
<li>To undertake work that is highly complex in nature, across a range of activities and build strong professional relationships with all partners.</li>
<li>To lead on the development of key strategies across the partnership reflecting an integrated approach.</li>
<li>To provide expert advice and specialist support to senior managers, and colleagues throughout the council and partner organisations, forming strong relationships and acting as a trusted partner in relation to commissioning and strategic development of service areas.</li>
<li>To work flexibly between the Time Square office and home working, with some attendance at additional sites to meet stakeholders, including some evening meetings.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Paid employee volunteering scheme.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date&nbsp;</h3>
Interviews will be held on 16th and 17th December 2025.&nbsp;
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Vikki Chance – Better Care Fund Programme Manager – 01344 353264
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

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