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Senior Leader - National Delivery Assurance Service

<h4>Job summary</h4>An exciting opportunity has arisen at HM Land Registry (HMLR) for a Lead Product Manager. If you have experience of product management within a large digital, agile organisation and are skilled in developing and delivering user-centred services, we would love to hear from you.<h4>Job description</h4><p>You will help lead the effectiveness of the product practice, creating the strategy and long-term vision for the products you lead on and supporting Senior Product Managers to deliver high quality products and services that align with HMLR’s product vision. Using your strategic oversight, you will work alongside the product practice senior team to ensure there is sufficient capability and capacity to meet the current change portfolio, culture and HMLR’s Strategy 2025+.</p><ul><li><strong>Influence National Digital Transformation</strong>: Play a pivotal role in shaping the digital future of land and property services in the UK. You'll help lead a high-impact product practice that directly supports innovation, modernisation, and improved service delivery across HMLR.</li><li><strong>Build and Lead a Thriving Product Community</strong>: Drive the growth of HMLR’s product management capability. You'll mentor teams, shape professional standards, and contribute to a vibrant, supportive community of practice that influences the way products are developed and delivered.</li><li><strong>Strategic Leadership with Visible Impact</strong>: Gain strategic oversight across a diverse product portfolio, ensuring alignment with HMLR’s long-term vision. Your decisions will influence critical national services and unlock real value for users and stakeholders alike.</li><li><strong>Champion the Voice of the Customer</strong>: Embed user needs at the heart of every product decision. You’ll ensure that customer insight drives design, delivery, and continuous improvement, creating services that are truly user-centric and deliver measurable public value.</li></ul><h4>Person specification</h4><p>The ideal candidate will be confident in a range of product management and ownership approaches, setting strategy, managing resources at programme level and leading change in complex environments. You will have a proven ability to build, lead and grow product practice and capability, coaching others and sharing expertise as a high-performing product manager. </p><p>With a strong track record of successful service design, from concept through to implementation, you will ensure user needs are met, and products are effectively integrated and adopted. Proficient in developing business cases based on user needs, you can articulate measurable benefits and track delivery against strategic outcomes. Experience of working across organisational boundaries, engaging with a wide range of stakeholders to build credibility, influence and alignment is essential.</p><p>Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable. </p><p>HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).</p><p>For more information about the role, please see the attached candidate pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Changing and Improving</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £75,731, HM Land Registry contributes £21,939 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>Please cut and paste an anonymous CV into the online application form when prompted and include your qualifications and career history. </p><p>The personal statement section (in no more than 1,000 words) must be used to provide details of how you meet the essential experience criteria listed below:</p><ul><li>Extensive experience of product management within a large digital, agile organisation, with the ability to apply functional expertise at all points of the product lifecycle (lead criteria). </li><li>Experienced in a range of product management and ownership approaches, including setting strategy, managing resources at programme level, and leading change in complex environments.</li><li>Proven ability to build, lead and grow product practice and capability, including coaching others and sharing expertise as a high-performing product manager.</li><li>Skilled in developing and delivering user-centred services, with an in-depth understanding of complex digital user needs, including the importance of assisted digital and accessibility.</li></ul><p>In the event of a high volume of applications, we reserve the right to assess against the lead essential experience criteria listed above first.</p><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview which will include a pre-prepared presentation. Interviews will be held face-to-face in the Coventry Office week commencing 16 February.</p><p>The blended interview will assess the experience and behaviours listed in the candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">strengths questions</a> is to reflect on what you identify as your own personal strengths, and your preferred ways of working.<br><br>Candidates can refer to notes within their interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview.</p><p>If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration, they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Andy Roddy</li><li>Email : <a href="mailto:Andrew.Roddy@landregistry.gov.uk" target="_blank">Andrew.Roddy@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc2NjgmdmVyaWZ5PTljZTRiZTkwNGExMGY2OTgzNzMwMTY4NjhkOTU4NjQ4JnJlcXNpZz0xNzY4MzMyNDA2LTJiYzRkMmJlYjYxY2Q3ZTYyZWY2NzBjYWIyMmEzYjhlZWFhYTI3ZGM=" target="_blank">G6 Lead Product Manager - Candidate Pack Opens in new window</a> (pdf, 2063kB)

HM Land Registry

Lead Product Manager

Asset Specialist Building Services

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job </strong> This is a management job in an establishment.<strong>Summary </strong>The job holder will be responsible for developing mutually beneficial relationships with the local community to promote the work of HMPPS and the establishment in order to increase awareness of and create opportunities for supporting prisoners whilst in custody and following their release.This is a non-rotational, non-operational job with line management responsibilities.<strong>Responsibilities, Activities and Duties </strong>The job holder will be required to carry out the following responsibilities, activities and duties:<p><br>• Responsible for managing the communications/Public Relations links between the local community and the establishment by responding to requests for information, representing the establishment at external activities and promoting the work of the National Offender Management Service (HMPPS) /the establishment amongst community groups and organisations.<br>• Develop local strategy to engage with outside industry, maintaining networks to research funding streams to maximise awareness of the opportunities for prisoners.<br>• Responsible for ensuring links with partnership opportunities for prisoners that complement the establishments regime and offer opportunities to practice work skills developed in custody or linked to future employment aspirations.<br>• Responsible for developing local strategy to engage with outside industry, maintaining networks to research funding streams to maximise awareness of the opportunities for prisoners.<br>• Responsible for ensuring regularly monitoring prisoner placements happens to check that employers, trainers and colleges comply with the Health and Safety Executive regulations. Send any observation paperwork to the assigned Health and Safety person.<br>• Responsible for managing and coordinating visits to establishments by representatives of partner organisations.<br>• Responsible for identifying opportunities for employers/employer representative bodies to promote opportunities for training/employment for ex-offenders and develops processes with employers to secure funding/appropriate agreements as required.<br>• Advise and work with colleagues in the learning, skills, employment and Activities teams to strengthen relationships and working links through the flow of relevant and timely information.<br>• Advise and work with external stakeholders to identify initiatives to promote the work within the local community to reduce reoffending rates, exchanging information as required.<br>• Maintain a directory of voluntary/statutory organisations providing services to prisoners within the establishment.<br>• Responsible for maintaining links with community services teams, local probation offices, the police, and other local authority bodies to translate and implement national initiatives into workable and successful arrangements within the local community.<br>• Responsible for ensuring gaps in service provision are identified, including diversity and underrepresented groups.<br>• Responsible for ensuring the training placements are developed with local providers and attend necessary risk meetings to ensure processes are in place to support the provider and protect the public.</p>Undertake other management tasks including:<p><br>• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.<br>• Responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.<br>• Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area.<br>• Ensure all national and local policies and procedures are implemented and compliant e.g. National Security Framework (NSF), Local Security Strategy (LSS), Finance Manual.<br>• Attend as directed any relevant boards/meetings and actively contribute, either as chair or team member.<br>• Provides leadership and direction to managers and staff within their defined work area through briefings, building informal and formal relationships and effective communication.<br>• Produce relevant reports as required and ensure all correspondence is replied to within agreed timescales.<br>• Liaise and form good relationships with internal and external stakeholders.<br>• Manage resources to deliver the activities within the defined work area, and contribute to the mid-to-long term business planning process.<br>• Ensure the defined work area and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards ensuring Health and Safety compliance.</p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.<p><br>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £39,803, HM Prison &amp; Probation Service contributes £11,530 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<p><a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/12949?entityId=12949" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/12949?entityId=12949</a>

HM Prison & Probation Service

HMP Kirkham Business Community Engagement (Ref: 12949)

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