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Job Title: Vision Rehabilitation Specialist/ VRS Apprentice (Community Care Officer) Starting Salary: Level 10 - £37,035 progressing to £40,476 - per annum – pay award pending + £1000 welcome payment, lease car &amp; relocation - terms apply Hours: 37 hours per week Location: Countywide Contract Type: Permanent Directorate: Adult Care ServicesVRS Apprenticeship:Salary Range: Level 8 - £30,559 progressing to £33,366 - with opportunity to progress to Level 10 upon completion of the apprenticeship and successful job application to the VRS position. Contract Type: 2 Year Fixed Term or Secondment opportunity for the duration of the apprenticeshipThis is an exciting opportunity to join Hertfordshire County Council’s Sensory Services, based at Farnham House, Stevenage.We are looking for a VRS to join our dynamic multi-disciplinary team, whose focus is on enabling individuals with visual impairments, deaf/ hard of hearing and deafblindness to achieve optimum control of their lives, through the process of rehabilitation. Ideally you will have already achieved qualification to undertake this role and have experience of providing relevant support to individuals within their home and the wider community.If you have other relevant qualifications or would be interested in undertaking the VRS Apprenticeship, we still want to hear from you.<h4>About the team</h4>Sensory Services is a county-wide service, working with both children and adults with sensory needs. We are seen as a flagship service, especially for the work that we do with the Sensory Strategy, influencing and shaping, keeping people with sensory needs at the heart of our work, working closely with partners.Equally, in our team, we are proud to have a fully inclusive, diverse team of VRS, VRS apprentices, Community Care Officers (CCO), social worker and deafblind workers. We use assessment tools and support plans for the people we support and their carers to carry out assessments in the person’s own home.We provide rehabilitation input using an outcome focused approach including provision of low vision aids, rehabilitation training in orientation, mobility, and daily living skills.We provide additional in-house training to enable you to support people for example, short courses on specific conditions e.g. dementia/ complex needs, knowledge of Safeguarding/ Mental capacity Act and functional assessments (such as providing rails or other equipment)You will be supported by our committed and supportive team including professional supervision. Hertfordshire County Council offers excellent opportunities for flexible working and professional development.Hertfordshire County Council offers excellent opportunities for flexible working and professional development.<h4>About the role</h4><ul><li>Work collaboratively and build professional trusting relationships with our clients, their carers’, and other organisations. With excellent communication skills you will contribute to the development of services, looking at ways to improve the customer journey experience.</li><li>Deliver tailored packages of Rehabilitation around daily living skills and mobility using a person centred strengths based approach</li><li>Ensure the safe use of a wide range of specialist equipment with an up-to-date knowledge of: eye conditions and treatments, along with knowledge of the practical application of teaching and learning theories.</li><li>Undertake assessments and review their outcomes</li></ul><h4>About you</h4>Essential<ul><li>Qualification i.e.: Diploma/ Foundation degree in Rehabilitation studies (Visual Impairment) or willingness to complete the Rehab Apprenticeship as required by the University: Vision Rehabilitation Specialist (Adults) - Higher Apprenticeship - FdSc - 2025/26 Entry | Birmingham City University and note the Entry Requirement in term of minimum qualification and experiences required for the course. It is important to be aware that by doing Apprenticeship, you will be expected to be away from home for a period of time during the course, travel and accommodation will be provided)</li><li>Registered with Rehabilitation Professional Workers Network and/or Habilitation VI UK (formerly MISE).</li><li>Experience of working with adults and children with visual impairment including those with additional disabilities/ support needs</li><li>Excellent verbal and written communication skills</li><li>Driving licence to travel county-wide for meetings and community visits.</li></ul>Desirable<ul><li>For VRS apprentice - You will be expected to register with Rehab Worker Professional Network as part of your apprenticeship and to maintain your registration once qualified.</li><li>Understanding of the Care Act, and other statutory legislations within the Adult Social Care and Children’s Services, relevant to the role.</li><li>Experience of working in statutory services, working with multi-disciplinary professionals and familiar with contributing to safeguarding practice.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 or Level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Lynsey.Patterson@hertfordshire.gov.uk" target="_blank">Lynsey.Patterson@hertfordshire.gov.uk</a> or <a href="mailto:Isabelle.Worth@hertfordshire.gov.uk" target="_blank">Isabelle.Worth@hertfordshire.gov.uk</a> for an informal discussion about the role.This is a rolling advert and applications will be considered as an when receivedFor VRS Apprentices - Assessment Centre selection days for shortlisted candidates, will be held either online or at Birmingham City University. please keep April 2026 free as slots will be allocated following shortlisting.Start date at university for successful candidates will be September 2026 - Induction week. You will be required to attend University for the whole induction week and prepare for all University block weeks throughout the academic year.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Vision Rehabilitation Specialist

Job Title: Leaving Care Personal Adviser Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage / Hemel Hempstead Contract Type: Permanent Directorate: Childrens ServicesPlease note we have x2 vacancies:1. Full time - Permanent Role - Hemel Hempstead2. Full time - 2 year Fixed Term Role - Stevenage<h4>About the team</h4>We have 2 exciting opportunities within the Care Leavers Team as Leaving Care Personal Advisors, to support young people transitioning from being Children Looked After to Care Leavers.Leaving Care Personal Advisors provide fundamental support, advice and guidance in a range of areas to ensure young people access a smooth transition into adulthood and to have the skills and knowledge to thrive throughout their future.<h4>About the role</h4>As a Leaving Care Personal Advisor, you will work with young adults who are Care Leavers alongside a range of statutory and community services to ensure the best outcomes for those we work with. This includes;<ul><li>Working in line with statutory responsibilities set out in the Children (Leaving Care) Act 2000 and the guidance supporting the Children and Social Work Act 2017.</li><li>Holding responsibility for a case load of Care Leavers from the age of 18 to 25.</li><li>Assessing young people’s needs and acting as lead professional, developing clear pathway plans and risk assessments, involving other agencies where appropriate.</li><li>Engaging in effective multi agency working, developing collaborative relationships with agencies, and coordinating support i.e. mental health, substance use, homelessness.</li><li>Engaging with and providing support for young people, including those with significant additional needs to identify and address barriers to personal development, learning and work, particularly during periods of transition.</li><li>Providing direct support to young people preparing to leave care, in order to ensure a smooth and positive transition to independent living.</li><li>Working with young people and their significant others, including family members/carers and others, to enable them to contribute to maximising the young person’s potential.</li><li>Working to agreed targets, monitoring the progress of young people on caseload through regular review, recording data on relevant management information systems to appropriate timescales and standards, producing reports and correspondence as required.</li><li>Keeping up to date with relevant updates in legislation, guidance, policy and procedures in relation to Care Leavers and issues which impact on them i.e. housing, cost of living.</li></ul>The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<h4>About you</h4>Essential:<ul><li>Knowledge of child development, adolescence, social, emotional and mental health needs</li><li>Knowledge/experience of working with care leavers, young people and/or families</li><li>Knowledge of current legislation and guidance relating to safeguarding children and adults</li><li>Experience of multi-agency working with various statutory agencies.</li><li>Ability to build trust, engage and safeguard young people and families; including those that may be parents.</li><li>Ability to use structured assessment tools and plan interventions</li><li>Ability to communicate effectively (in both written and verbal forms) with young people, their families, and other professionals</li><li>Effective skills in organisation, time management and in managing a complex workload</li><li>Competent in using ICT packages relevant to the role to store and present information</li><li>Commitment to own continuous professional development and best practice</li><li>Holding a full driving licence and access to your own vehicle.</li></ul>Desirable:<ul><li>Knowledge of working with Care Leavers within a formal working environment.</li><li>Understanding of transition to adulthood and of Child Looked After processes.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact:Leaving Care Personal Advisor - Full-time permanent role - Joanne Black (<a href="mailto:joanne.black@hertfordshire.gov.uk" target="_blank">joanne.black@hertfordshire.gov.uk</a>)Leaving Care Personal Advisor - Full time 2 year fixed term role - Nazneen Arif (<a href="mailto:nazneen.arif@hertfordshire.gov.uk" target="_blank">nazneen.arif@hertfordshire.gov.uk</a>)Interview Date: 29th and 30th JulyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Leaving Care Personal Adviser

<h5>The job and the opportunity </h5>Are you a data-driven and passionate about making a difference? 💡 Join the Cambridgeshire &amp; Peterborough Combined Authority as an Analyst and help shape policy that transforms communities across our region.👇 What You’ll Do:<ul><li>Support performance reporting and programme evaluation</li><li>Communicate insights via reports, dashboards, blogs &amp; more</li><li>Collaborate across teams to drive smarter decision-making</li></ul><h5>What we're looking for </h5>📚 A degree or equivalent experience in a relevant field (e.g. Human Geography, Public Policy) 📊 Skills in Excel, Power BI, SPSS (or similar) 🗺️ Bonus if you know GIS (e.g. QGIS, ArcGIS) 🧠 Sharp analytical thinking and a capability for communicating findings clearly 🤝 A team player with a can-do mindset and integrity<h5>Why Join Us? </h5>At the heart of our Policy, Insight &amp; Performance team, you’ll work on meaningful projects that support sustainable and inclusive growth across Cambridgeshire &amp; Peterborough. 💬 Your insights will inform strategy and drive positive change.🌟<a href="https://cambridgeshirepeterborough-ca.gov.uk/wp-content/uploads/documents/HR/job-vacancies/Data-Analyst-JD-final.pdf" target="_blank">Full Job Description</a>📥 Apply now: Submit your cv and covering letter by 15th July 9am to <a href="mailto:recruitment@cambridgeshirepeterborough-ca.gov.uk" target="_blank">recruitment@cambridgeshirepeterborough-ca.gov.uk</a>





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Cambridgeshire and Peterborough Combined Authority

Data Analyst

Job Title: Customer Interaction Officer Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>We are currently seeking a Customer Interaction Officer to join our Customer Interaction Team. This role offers an exciting opportunity to handle highway enquiries in a challenging yet rewarding environment. We are looking for a highly motivated and enthusiastic individual to become part of our dynamic team.<h4>About the role</h4>The position involves managing Complaints from the public and elected officials in a fast-paced setting. The successful candidate will need to effectively manage their time and prioritise tasks.Most Complaints are handled via email, so strong writing skills tailored to different audiences and attention to detail are essential. Our team handles over 2000 cases monthly, requiring logging, chasing, and responding as needed.Each of these cases need to be thoroughly investigated using our various systems. We aim to respond to as many as we can ourselves so you would be expected to learn the highways knowledge and systems to a high level to do this.This role allows you to make a significant impact on the highway service by investigating and responding to various complaints. We encourage a proactive approach to service improvement, which is a key aspect of this position. Covering all aspects of highways, this role provides ample opportunities for learning and growth within the service.<h4>About you</h4>Essential:<ul><li>Proven track record of delivering excellent customer service.</li><li>Previous experience of working to a high standard within agreed KPIs</li><li>Strong interpersonal skills</li><li>Team working</li><li>Excellent communication skills</li><li>Competent in working with Microsoft packages including Word, Teams, Outlook and Excel</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:joe.moir@hertfordshire.gov.uk" target="_blank">joe.moir@hertfordshire.gov.uk</a> or <a href="mailto:magdalena.lennox@hertfordshire.gov.uk" target="_blank">magdalena.lennox@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Interaction Officer

Job Title: Head of Digital Services Starting Salary: £59,537 progressing to £66,642 per annum – pay award pending Hours: 37 Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Are you an experienced Manager of IT or Digital Services? We are looking for an exceptional leader, with a strong background of working within a complex organisation and managing a team with a diverse skill set. With proven project management skills and an ability to alter the scope and process of projects and where appropriate, to ensure the best outcome for users and the organisation. You will manage many deadlines, projects, and tasks simultaneously and have a strong strategic view of the team/Service and build a vision for the future. Digital Services have a continuous replacement programme of applications and systems, IT infrastructure and communications equipment for Community Protection Directorate (CPD) and Fire Control. You will be involved in gathering user requirements and creating specification, assisting in procurement, and implementing new infrastructure and communications equipment.<h4>About the role</h4>You will be responsible for:<ul><li>Management of the Fire Control programme, responsible for a collaborative mobilising system </li><li>Line management of two Support Manages.</li><li>Managing and procuring of digital and IT contracts inline with public sector regulations.</li><li>Designing and implementing policies that are clearly aligned with team and service priorities </li><li>Strong financial responsibility, you will oversee a capital budget circa £1.5 million and a revenue budget of £2.1million.</li><li>Leading the team and the service on a continual improvement journey.</li><li>Develop and implement the Digital Strategy and Road Map for Digital solutions for CPD for the next five years.</li></ul><h4>About you</h4>Essential <ul><li>Detailed knowledge and experience in Digital Services and Information Technology</li><li>Experience preparing and evaluating tenders for contract award</li><li>Experience in managing complex programs and projects with multiple deadlines</li><li>Experience of managing a capital and revenue budget and creating capital bids and business cases</li><li>Substantial experience in managing a team</li><li>Knowledge of data reporting and Power Bi</li></ul>Desirable<ul><li>Familiar with data warehouse or similar data technology</li><li>Understanding of fire sector specific applications</li><li>Experience of Airwave and or Emergency Service Network</li></ul>You can shape the future digital platforms of CPD which will be a fast paced and rewarding role. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 14 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:David.Dawe@hertfordshire.gov.uk" target="_blank">David.Dawe@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 4th &amp; 5th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV along with a Supporting Statement addressing how you meet the essential or desirable criteria. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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Head of Digital Services

Job Title: Business Support Officers Starting Salary: £24,790 nopportunity to progres to £27,269 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hertfordshire/East Herts/Welwyn Hatfied/Broxbourne/St Albans/Dacorum&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?The Business Support Officer role provides is a varied role working as part of a team of business support staff supporting out Services for Young People Teams who work with vulnerable young people to address emerging needs &amp; &nbsp;improve life chances, the role provides a full range of reception / front of house, administrative and general office duties to support the full offer to young people.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>We have the following vacancies:Business Support Officer SfYP St Albans &amp; Dacorum We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the St Albans &amp; Dacorum area.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Business Support Officer SfYP East Herts/Welwyn, Hatfield &amp; Hertsmere &amp; Broxbourne We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the East Herts, Welwyn Hatfield &amp; Broxbourne areasContact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a><h4>About you</h4>Essential:<ul><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactContact for enquiries <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> &nbsp;for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Business Support Officers

Job Title: Business Support Supervisors Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/East Herts&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently? &nbsp;Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments. &nbsp;Our Business Support Service is looking for Business Support Supervisors who will be supervising a small team within the Business Support service.&nbsp;&nbsp;&nbsp;Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.&nbsp;&nbsp;You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.&nbsp;&nbsp;<h4>About the role</h4>We have vacancies in the below teams:Children’s Services – SASH &amp; Youth Justice (37 hrs) – Stevenage Base with ability to travel to Apsley BaseThe role is responsible for managing the business support staff and administrative processes to support the work of the SASH &amp; Youth Justice service who provide specialist advice, support, and statutory interventions to safeguard &amp; manage risks posed to young people, the SASH Youth Justice Team work alongside the area SASH team to delivers high risk case management for young people subject to Bail/ Remand management &amp; provide Court work; Victim service; appropriate adult; Unpaid Work Scheme; Junior Attendance Centre.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Children’s Services – Services for Young People (SfYP) ( 37 hours) Stevenage ability to travel across the sites&nbsp;This role is responsible for managing the business support staff and administrative processes to support our Services for Young People teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.Contact for enquiries: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>Children’s Services – Family Support – (37 hours) Stevenage base with ability to travel to Apsley baseThe role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>The role will require the ability to travel across several HCC sites across the county where the business support staff are based.<h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li></ul>Understanding of HR processes and procedures would be beneficialWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> or <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Supervisors

Job Title: Health Improvement Advisor Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Countywide Contract Type: Fixed Term until March 2026 with potential year on year extension until 2029 (subject to external grant funding) Directorate: Public Health<h4>About the team</h4>A new and exciting opportunity has arisen to join the successful and highly regarded Hertfordshire Health Improvement Service (HHIS) and Public Health team in Hertfordshire. In line with the national Smokefree Generation programme, you will be key in supporting the vision and delivery to enable a Smokefree Hertfordshire by 2030.As a Health Improvement Advisor, you will be contributing to the Council’s ambition for a happy and healthy Hertfordshire and in particular support several smoking cessation and other adult health improvement initiatives. You will report to the Health Improvement Co-ordinator for HHIS and contribute to the development and delivery of the service’s key performance indicators.HHIS are a well-established, successful frontline team who specialise in the commissioning and delivery of NHS Health Checks and Stop Smoking Services across the county. As an integral part of the Public Health and Community Protection directorate, HHIS work internally and externally across all teams and key partners to ensure that residents have an opportunity to improve their health, with a focus on addressing health inequalities across the county. A fast-paced, proactive and passionate team that is driven by health outcomes, our vision is to engage with the community to prevent long term health inequalities, leading to happier, healthier lifestyles through positive behaviour change.We are looking for Health Improvement Advisors to join our existing team, who will contribute by delivering HHIS frontline adult health improvement interventions including Stop Smoking clinics via telephone, and Stop Smoking community outreach and engagement as part of our Smokefree Hertfordshire Programme.You will be responsible for managing and monitoring client caseloads that support and encourage residents to stop smoking through a national standard treatment programme.&nbsp;The role involves face-to-face interventions which could be in one of our community clinics or on our Better Health Bus two days per week, as well as supporting and guiding residents via telephone or digital support. These roles will also support delivery across some of our focused areas of work that address health inequalities, such as pregnancy and mental health.The Health Improvement Advisor roles will work within HHIS to develop and deliver frontline services, working alongside national, regional and local policies and procedures.Working as part of the wider HHIS team, you will ensure our services are promoted, delivered, and monitored. You will communicate with colleagues, partners and residents to work towards our Smokefree Hertfordshire agenda.Led by a HHIS Health Improvement Manager and line managed by a Health Improvement Coordinator, the HI Advisor roles will sit within a strongly established team, progressing objectives within this portfolio of work which contributes towards wider HHIS aims and objectives.For more information about our Better Health Bus and Stop Smoking Services, please visit:Stop Smoking Service | Hertfordshire County CouncilBetter Health Bus | Hertfordshire County Council<h4>About the role</h4>HHIS are recruiting Health Improvement Advisor roles to lead on the promotion and delivery Stop Smoking clinics within the community. There may also be a requirement for the delivery of NHS Health Checks and wellbeingAs part of a proactive, passionate team whose combined knowledge, skills and determination supports reducing health inequalities in Hertfordshire residents, this role is to provide high quality, evidence-based advice, and support to clients to improve health. The post holder will lead on and contribute to the development of our local service plan that focuses on the ambition to reduce smoking prevalence to below 5% across Hertfordshire.The HI Advisor’s role will include working intensively to engage, encourage and support healthier lifestyles and behaviour change through effective and sensitive communication with residents and professionals from a diverse range of backgrounds and socio-economic groups. The HI Advisor will attend community settings to promote HHIS services, deliver stop smoking clinics, distribute promotional resources and network with the public and professionals to increase awareness and uptake.The Better Health Bus is a 3.5 tonne van and can be driven with a normal, manual driving licence. There is a possibility that HI Advisors will be asked to drive the Better Health Bus and will be provided with training sessions and a driving assessment if so.HI Advisors may also be required to contribute to communication and marketing strategies, developing resources to support service delivery, engaging with primary or secondary care NHS organisations, promoting tobacco control and workplace health, or other projects to improve health and wellbeing.<h4>About you</h4>Essential:<ul><li>Health, Health Promotion, Social Care, Counselling, Education or Pharmacy qualification and educated to diploma or equivalent level, or with considerable experience in a relevant community setting</li><li>Experience and understanding of working with patients, community groups, and providing 1-1 advice through behaviour change techniques</li><li>Demonstrate up to date knowledge and understanding of local, regional and national Stop Smoking objectives, including work practices, systems, processes and procedures</li><li>Car driver (manual licence) with the ability to travel throughout Hertfordshire and willing to drive our Better Health Bus as required</li><li>Evidence excellent interpersonal and communication skills, alongside the skills to motivate and inspire others</li><li>Demonstrate the ability to follow policies and procedures</li><li>Competent with Microsoft packages and be able to accurately complete written documentation</li><li>Working flexibly where required, including evening and weekend work to meet the demands of the role including&nbsp;attending events, conducting clinics, and participating in activities on the Better Health Bus.</li></ul>Desirable:<ul><li>Previous experience in delivering NHS Health Checks and conveying results to residents</li><li>Previous experience in delivering the Stop Smoking service and conveying the results to residents</li><li>Up to date knowledge of pharmacological treatments available to smokers and the indications for their use, contraindications and cautions as applicable to each product</li><li>Taking clinical measurements such as blood pressure, pulse, height, weight, CO monitoring</li><li>Identify facilitators and barriers to making a lifestyle behavioural change in the context of the individual’s culture and lifestyle whether a mental health or pregnant client</li><li>Multi-lingual speakers who are fluent and comfortable to support residents on health and wellbeing topics whether verbal or written, in particular, Romanian, Polish, Portuguese, Gujarati, Urdu or Panjabi.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact&nbsp;Lizzy Gray, Health Improvement Coordinator (<a href="mailto:elizabeth.gray@hertfordshire.gov.uk" target="_blank">elizabeth.gray@hertfordshire.gov.uk</a>)&nbsp;for an informal discussion about the role.Interview Date: 28th &amp; 29th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Health Improvement Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7575/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">Applying_for_employment_Broxbourne_for_ATS_Sept__2015</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7576/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">4._Broxbourne_Job_Applicant_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7577/Maintenance_Officer_-_JD_Feb_25.docx" target="_blank">Maintenance_Officer_-_JD_Feb_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7578/Maintenance_Officer_-_PS_-_Feb_25.docx" target="_blank">Maintenance_Officer_-_PS_-_Feb_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Post: Maintenance Officer&nbsp;&nbsp;&nbsp;&nbsp; Ref: MO37
Hours – 37 Hours per week
Salary:&nbsp; £33,881.64 p.a.

The Council is looking for a professional, enthusiastic, and organised maintenance officer to join our in-house team. Reporting to the Deputy Maintenance Manager, you will undertake responsive and planned maintenance tasks within the Borough’s facilities.
You will liaise with colleagues and external contractors across a variety of sites and be able to work on your own initiative and remain calm under pressure. Good communication, numerical skills and working knowledge of the health and safety legislation is essential. &nbsp;
Experience of dealing directly with the public in a fast-paced environment you will be able to exercise initiative, take personal responsibility and resolve issues independently and as part of a team. Applicants should have strong interpersonal and good written communication skills.
The following experience and skills are also essential for this role:
<ul>
<li>Understanding of practical health and safety regulations</li>
<li>Experience of working on planned and reactive maintenance tasks</li>
<li>Experience working with / coordinating the work of contractors</li>
<li>Excellent communication skills</li>
</ul>
 A recognised Professional Mechanical / Electrical or Engineering qualification is desirable, and you should also have the ability to work successfully as part of a small team. The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.&nbsp; This role requires a disclosure and barring service check.
We are committed to safer recruitment, safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite, and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 21 July 2025 (quoting the above reference). 
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.
Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a>
Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Maintenance Officer

Job Title: Democratic Services Officer Starting Salary: £37,035 opportunity to progress to £40,476 pa (pro-rata for part-time) per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/hybrid Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Democratic Services Team ensures proper and effective arrangements for all formal Council meetings in accordance with the law and the Council's Constitution, involving 17 different 'types' of meeting and over 130 meetings per year.The team provide agenda and report development and publication, event co-ordination including pre-meeting briefings, liaison with attendees and external participants, press and public, live broadcasting, electronic voting, constitutional and procedural advice, and minute production.The team also manage the Corporate Forward Plan of Key Decisions, the Council's petitions scheme, appointments to Outside Bodies, the Independent Panel on Member Allowances, the Disciplinary Statutory Officers Panel, the Council's programme of meetings and deal with constitutional and democracy issues such as Member Interests and the Member Code of Conduct.<h4>About the role</h4>We are looking for a talented, enthusiastic individual with a genuine interest in local democracy, good governance, the law as it relates to local authority meetings, decision-making and administration to join our Democratic Services team.As a democratic services officer you will play a key role in supporting the Council’s governance and decision-making processes, helping to ensure that formal decision making is open and transparent, provides clear accountability for the use of resources in delivering the Council’s priorities, and that council meetings are managed effectively and lawfully.<h4>About you</h4>Essential:<ul><li>Educated to degree level</li><li>Have excellent oral and written communication skills.</li><li>IT Skills, Microsoft Office and Excel</li><li>Forge and maintain relationships with a wide range of professionals.</li><li>Demonstrate the ability to work under pressure and be able to organise and prioritise your workload.</li><li>Be a Team player who enjoys variety and pace in a challenging environment.</li><li>Confidence in advising Members of the Council and senior officers on council meeting and decision-making processes, both in private and in public forum.</li></ul>Desirable:<ul><li>Be able to develop a comprehensive understanding of the Councils’ Constitution and statutory provisions relating to authority meetings.</li><li>Experience in managing meetings within a political or governance environment.</li><li>You will be expected to undertake the Association of Democratic Services Officer’s Certificate in Democratic Services Knowledge where this qualification is not already held.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP10 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Elaine Shell or Deborah Jeffery on 01992 555565 / 01992 555563. for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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70 Jobs in Saffron Walden, UK