{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1748772880571,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"b6f119a5-f635-4331-bc81-eea7baff2675","title":"Customer Relations Officer - Complaints (Fixed Term Contract until April 2026)","employer":"Origin Housing","department":"","location":"Camden, Islington, Euston, London","locationType":2,"description":"<p><strong>Customer Relations Officer; Complaints </strong></p>\n<p><strong>£44,632 pro rata pa<br></strong></p>\n<p><strong>Origin – Great homes, positive people and strong communities</strong></p>\n<p><strong>An inspiring past and a bright future</strong></p>\n<p>A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities.  Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire.  We work to provide safe, decent affordable homes and support for individuals and communities.</p>\n<p>Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in.  We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.</p>\n<p><strong>The role – </strong><strong>Customer Relations Officer; Complaints</strong></p>\n<p>We’re looking for a highly experienced Complaints Relations Officer to deliver a professional customer experience for our residents who have made a complaint. You will be responsible for your own complaints workflow and caseload from day one, and you'll need to hit the ground running. You need the skills and knowledge to conduct thorough, high quality and resident focussed investigations,  remaining resolution focussed throughout.</p>\n<p>We’re big on communication, so you’ll need to regularly keep residents updated throughout your investigation. Our vision is to provide the best possible complaint service for our residents, making sure we overcome any obstacles to provide our response on time, and to a high standard. You will need to demonstrate you’ve understood the root-cause of a complaint, and actively build (or re-build) trusted relationships with residents so they feel heard and have confidence we’ll learn from their experience.</p>\n<p><strong>What you’ll do</strong></p>\n<p>This role isn’t about closing cases and hitting KPIs – although that needs to be done too - it’s about meaningfully resolving concerns and developing positive relationships along the way. As a result, the Customer Relations Officer needs to be comfortable working in a dynamic and responsive way whilst being truly focused on service.</p>\n<p>You will</p>\n<ul>\n<li>Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents</li>\n<li>Take responsibility to manage your own complaint caseload effectively, with autonomy and to a high, professional standard</li>\n<li>Role model complaint handling excellence, record keeping and time management</li>\n</ul>\n<p><strong>What you’ll need</strong></p>\n<p>We’re looking for someone who has:</p>\n<ul>\n<li>Strong and excellent written skills with the ability to produce high quality, professional and comprehensive complaint resolution outcome letters – we’ll assess this during the interview process</li>\n<li>Expert problem-solving skills to effectively investigate complaints</li>\n<li>Self-discipline to work independently and be proactive when resolving complaints</li>\n<li>Experience of working collaboratively with other internal departments with a strong, demonstrable passion for forging excellent working relationships, using your fine-tuned abilities, and influencing skills, to work collaboratively whilst focussing on the outcome for our residents. </li>\n<li>Effective team player who can work collaboratively with residents, colleagues, and senior stakeholders.</li>\n</ul>\n<p><strong>Desirable:</strong></p>\n<ul>\n<li>Experience of working in the housing sector</li>\n<li>Experience of managing a complaint’s caseload</li>\n</ul>\n<p><strong>Our Values</strong></p>\n<p>Our <strong>core values</strong> are at the heart of how we work</p>\n<ul>\n<li>Take the lead</li>\n<li>Create energy</li>\n<li>Build trust</li>\n<li>Be generous</li>\n<li>Stay grounded</li>\n<li>Remember the little things</li>\n</ul>\n<p>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.</p>\n<p><strong>Our benefits to you</strong></p>\n<ul>\n<li>Origin’s ways of working make it easier for you to balance work and home life.  You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>\n<li>Competitive salary of £44,632 pro rata pa</li>\n<li>A generous 25-day holiday allowance pro rata per annum plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>\n<li>2 additional ‘giving something back’ volunteer days</li>\n<li>A pension scheme with contributions from 4% - 8% of your salary</li>\n<li>Family leave, compassionate leave and enhanced maternity pay</li>\n<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>\n<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>\n<li>Annual staff conference, team away days and annual team meal allowance</li>\n<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>\n<li>Free employee assistance programme</li>\n<li>Opportunities to join staff network groups</li>\n<li>Refer a friend bonus</li>\n</ul>\n<p>We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.</p>\n<p><strong>Tell us your story</strong></p>\n<p>We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter (in no more than 500 words) detailing how your skills and experience meet the job description for Customer Relations Officer outlined above.</p>\n<p><strong>Closing date for applications: </strong><strong> Sunday 15 June 2025</strong></p>\n<p><em>Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.</em></p>","shortDescription":"","salaryDescription":"£44,632 per annum","publishDate":"2025-05-30T15:21:00.000Z","expirationDate":"2025-06-15T15:21:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1eca1dce-8103-430e-ad2d-bf39aedfd417.png","score":1,"featured":false,"enhanced":false},{"id":"f1e022b5-acd4-4e1e-900b-2f9dee9fa3a3","title":"Support Coach","employer":"Social Interest Group","department":"","location":"124 Brook Drive","locationType":3,"description":"<p><strong>Job Title: </strong>Support Coach</p>\n<p><strong>Location:</strong> Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access</p>\n<p><strong>Salary: </strong>£27,000</p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Sunday on a rota, shifts will be 3 days per week 08:00 - 21:30 including every other weekend and bank holidays</p>\n<p><strong>About the role</strong></p>\n<p>We're hiring a Support Coach to join our Independent Approved Premises, commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. You will join the team to support in the rehabilitation and reintegration of our residents back into the community. You will engage with them through key working activities to understand their needs and goals, then provide pathways and support to enable them to independence and help reduce reoffending. </p>\n<p>The service hold regular activities in service, in a bright and airy environment. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same. We provide fresh hot meals to our residents which can also be enjoyed by staff. </p>\n<p><strong>About you</strong></p>\n<p>We're looking for someone who has a background in ciminal justice services, and has a real passion for what we do. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. </p>\n<ul>\n<li>Ability to manage own caseload and determine priorities with time management. Able to use own initiative</li>\n<li>Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours <strong>or</strong> a good understanding of the sector.</li>\n<li>IT Proficiency, ability to learn new software programs, basic Microsoft experience</li>\n<li>Understanding <strong>and/or</strong> practical application of key legislation regarding social care, housing, criminal justice and mental health</li>\n<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>EDI Ambassador programme</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. </p>\n<p>SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. <br>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS and BPSS check. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n</blockquote>","shortDescription":"","salaryDescription":"£27,000","publishDate":"2025-05-30T13:24:00.000Z","expirationDate":"2025-06-29T13:24:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/30889252-4336-4ffa-a1b6-e12c54916520.jpg","score":1,"featured":false,"enhanced":false},{"id":"196fc13d-1d4d-408d-8c17-5045c610899d","title":"Activities Coordinator","employer":"Social Interest Group","department":"","location":"30 St Charles Square","locationType":3,"description":"<p><strong>Job Title: </strong>Activities Coordinator</p>\n<p><strong>Location: </strong>Face to face delivery, based in Royal Borough of Kensington and Chelsea (RBKC) - Local Stations: Westbourne Park and Ladbroke Grove (Circle & Hammersmith and City lines) </p>\n<p><strong>Salary: </strong>£32,600</p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Friday 09:00 - 17:00. You may also be required to work evenings and bank holidays as required.</p>\n<p><strong>About the role</strong></p>\n<p>We are looking for an Activities Coordinator to work across multiple services within the area, to manage the running and coordination of regular activities, events, and trips for our residents. Our service provides support to residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will line manage a team of 2 peer support mentors. Our Peer Mentor role is designed for people who have lived experience of that faced by our residents. You will support with all aspects of line management and wellbeing support, ensuring they are well supported within their role. </p>\n<p>As an Activities Coordinator, you will coordinate and deliver high quality activities and programmes which work in support to individual support places and goals, by creating a calendar of activities, celebrations, awareness months/days/weeks and events to encourage social skills and community engagement. You will also maintain effective stakeholder relationships, find new partnerships, and create a catalogue of partners which are easily accessible. </p>\n<p><strong>About you</strong></p>\n<p>We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. </p>\n<ul>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.</li>\n<li>Experience of working with people of complex backgrounds <strong>and/or</strong> a good understanding of the sector</li>\n<li>Experience in coordinating and/or delivering activities and programmes with people from various backgrounds</li>\n<li>Ability to lead a team, and support them in achieving outcomes necessary for personal and professional outcomes</li>\n<li>Ability to provide advice, support and guidance to a team and residents on various areas</li>\n<li>Ability to work creatively and encourage creativity in others</li>\n<li>Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others</li>\n<li>Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative</li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>\n<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>\n<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>EDI Ambassador programme</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. </p>\n<p>SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. <br>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n</blockquote>","shortDescription":"","salaryDescription":"£32,600","publishDate":"2025-05-30T13:21:00.000Z","expirationDate":"2025-06-29T13:21:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f19729c7-411b-43ea-96c8-32b015b71e59.jpg","score":1,"featured":false,"enhanced":false},{"id":"0a67dc79-73c5-49aa-9f5f-dd9991e0e5f5","title":"Social Worker","employer":"PACT (Parents and Children Together)","department":"","location":"London","locationType":2,"description":"<p>Could you become a vital part of our collaborative and innovative team to make a lasting difference to families?</p>\n<p>We are looking for a Social Worker or Senior Social Worker to join our London team.</p>\n<p>We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.</p>\n<p><strong>Position</strong>: Social Worker or Senior Social Worker</p>\n<p><strong>Location</strong>: Based in Vauxhall, London with hybrid working arrangements</p>\n<p><strong>Contract</strong>: Permanent full time - 37 hours per week</p>\n<p><strong>Salary</strong>: <strong> </strong>Starting salary in the range of £34,053 to £41,620 per annum for Social Worker, or £39,292 to £48,022 per annum for Senior Social Worker, depending on skills and experience.  Plus £3,299 per annum location allowance</p>\n<p><strong>About the role:</strong></p>\n<p>The Social Worker or Senior Social Worker’s role is a pivotal one within our Adoption service.  Some of your responsibilities will include:<strong> </strong></p>\n<ul>\n<li>undertaking ‘home study’ assessments (PARs) and present these to the adoption panel</li>\n<li>support families throughout the matching process and once children are placed, up until the Adoption Order</li>\n<li>taking part in recruitment activities and training for prospective adopters</li>\n</ul>\n<p><strong>About you: </strong></p>\n<p>As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and an understanding of child development and the impact on behaviour of interrupted development.</p>\n<p>As a Senior Social Worker, you’ll bring a minimum of 3 years post qualification experience in childcare social work, and previous experience of completing adoption assessments (or similar), or family finding/supporting children in their adoptive families.</p>\n<p>If this sounds like you then <a href=\"https://www.pactcharity.org/careers/current-opportunities/\">apply today</a> to join a dedicated team who are part of something truly meaningful.</p>\n<p>If you would like to arrange an informal discussion about the role/s, please contact Louise Hartley, Adoption Team Manager, on <a href=\"mailto:louise.hartley@pactcharity.org\">louise.hartley@pactcharity.org</a>.</p>\n<p>Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.</p>\n<p><strong>Closing date</strong>: 9am, Tuesday 24 June 2025</p>\n<p><strong>Interview dates</strong>: Tuesday 17 June and Wednesday 02 July 2025</p>\n<p>Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.   </p>\n<p><em>Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. </em></p>\n<p><em>Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. </em></p>\n<p><em>All opportunities with PACT are based in the UK.</em></p>","shortDescription":"","salaryDescription":"Starting salary in the range of £34,053 to £41,620 per annum for Social Worker, or £39,292 to £48,022 per annum for Senior Social Worker, depending on skills and experience. Plus £3,299 per annum location allowance","publishDate":"2025-05-29T15:42:00.000Z","expirationDate":"2025-06-24T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/93f10445-f695-422c-8582-5c99e7fff0c3.png","score":1,"featured":false,"enhanced":false},{"id":"17e14d45-e56f-41f9-9603-bcab7e98bc0c","title":"Housing Officer","employer":"Kisharon Langdon","department":"","location":"333 Edgware Road, London,","locationType":2,"description":"<p><strong>Kisharon Langdon</strong> UK has an exciting opportunity for a <strong>Housing Officer</strong> to join the growing team in Colindale, London.</p>\n<p><strong>About Us:</strong></p>\n<p>Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. </p>\n<p>From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations. </p>\n<p>Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. We’re looking for caring, enthusiastic individuals who share our values and are passionate about supporting others to live full, independent lives.</p>\n<p><strong>Housing Officer</strong> - <strong>The Role:</strong></p>\n<p>The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders.</p>\n<p><strong>Housing Officer</strong> - <strong>Key Responsibilities:</strong></p>\n<p>- To work with individuals to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing</p>\n<p>- To provide support and advice on housing options, rights and entitlements on all social welfare topics</p>\n<p>- To be responsible for all London housing projects, ensuring that all are met and follow through to completion in a timely manner</p>\n<p>- Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison</p>\n<p>- To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level</p>\n<p><strong>Housing Officer</strong> – <strong>You:</strong></p>\n<p>- Experience of working within a supported and/or social housing setting in an assets-based way</p>\n<p>- Good knowledge and understanding of housing options, welfare entitlements, and legal rights<br>- Able to demonstrate a clear understanding of safeguarding requirements and procedures</p>\n<p>- Experience of small-scale project management</p>\n<p>- Full UK Driving license and ability to travel to other sites as required </p>\n<p>- Ability to plan and prioritise a busy workload and work independently</p>\n<p>- Ability to be able to prioritise activity to ensure effective management</p>\n<p><strong>Housing Officer – Benefits:</strong></p>\n<p>- 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service)</p>\n<p>- Pension scheme - (NatWest Cushion)</p>\n<p>- Blue light card - access to more than 15,000 discounts from large national & local retailers</p>\n<p>- Eyecare benefits – via Vision Express</p>\n<p>- Long service recognition and reward & employer referral bonus</p>\n<p>- Season ticket loan and Bike2Work scheme</p>\n<p>- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues</p>\n<p>- Development and career progression opportunities</p>\n<p><strong>How to apply:</strong><strong> </strong></p>\n<p>This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.</p>\n<p>Please note: We may begin shortlisting and interviewing before the closing date, depending on application volume. Early applications are encouraged.</p>\n<p>Please apply online today with your most current up to date CV and a brief cover letter outlining your relevant skills and experience. </p>\n<p>To apply for this exciting <strong>Housing Officer</strong> role, please click Apply.</p>","shortDescription":"","salaryDescription":"£27,000 to £30,000 per annum","publishDate":"2025-05-29T10:33:00.000Z","expirationDate":"2025-06-13T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8fa3ac6f-c1e7-4d4a-bdb1-554edd3e7b50.png","score":1,"featured":false,"enhanced":false},{"id":"7ed155ee-a43e-4d26-a4de-a485a428f3a4","title":"Nursery Assistant","employer":"London Borough Of Waltham Forest","department":"","location":"The Nurseries of St Saviours and St Marys- 33 Verulam Avenue","locationType":3,"description":"<p><strong>Nursery Assistant </strong></p>\n<p><strong>Post available: </strong>Nursery Assistant</p>\n<p><strong>Salary: </strong> £24,336-28,787</p>\n<p><strong>Employer: </strong>Little Learners Nursery Group</p>\n<p><strong>Location:</strong> Walthamstow</p>\n<p><strong>Contract Type:</strong> 36 or 40 hours per week</p>\n<p><strong>Contract Term:</strong> Permanent (52 weeks)</p>\n<p><strong>Closing date:</strong> 30/06/2025</p>\n<p><strong>Start Date:  </strong>September 2025</p>\n<p>Our nurseries are growing and we have excellent professional development opportunities for enthusiastic and committed EYFS practitioners. Little Learners Nursery group is made up of St Saviour’s Nursery (Ofsted grade outstanding) and St Mary’s Nursery (Ofsted grade outstanding).  We provide a nurturing and safe environment in which children thrive as they learn.  In 2019 we opened ‘Little Learners in Nature’ which is an outdoor provision, based at St Saviour’s, that draws on the principles of forest school. The children spend the day playing and learning outside and have access to ponds, tepees, mud kitchens, hammocks, a fire pit, a stone circle, a willow arch, bug hotels, and a giant den-making zone.  They also get to care for our three resident alpacas!</p>\n<p>We can offer you a wonderful and well-resourced learning environment. We are a strong, experienced, hard-working and friendly staff team. You must have a level 2 or 3 qualification in childcare and early education (or equivalent), with successful EYFS experience in an early years setting.</p>\n<p>You will:</p>\n<ul>\n<li>Provide the children with a safe, secure and home like environment</li>\n<li>Have a working knowledge of the Early Years Foundation Stage</li>\n<li>Operate a key person system and liaise with parents, carers, and senior staff</li>\n<li>Plan, organise and implement a programme of activities to meet the needs of this age group and each individual child’s needs and interests</li>\n<li>Work as part of a highly motivated and professional team</li>\n</ul>\n<p>We can offer:</p>\n<ul>\n<li>A welcoming Nursery</li>\n<li>Enthusiastic, well-behaved children who are eager to learn</li>\n<li>Excellent career development</li>\n<li>Bespoke training programmes</li>\n<li>Hardworking, motivated and positive colleagues</li>\n<li>Close links with the church and local community</li>\n</ul>\n<p>We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo Child Protection screening, including checks with past employers and the Criminal Records Bureau. References will be taken up before interviews are offered.</p>\n<p>Early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert earlier than the stated deadline​.</p>\n<p><strong>Contact Information</strong></p>\n<p>An application pack can be accessed via the advert.</p>\n<p>All completed application forms should be returned to Alison Brown</p>\n<p><strong>Email:</strong> Alison.brown@genesistrust.net</p>","shortDescription":"","salaryDescription":"£24,336 - £28,787","publishDate":"2025-05-29T08:38:00.000Z","expirationDate":"2025-06-30T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/797e4555-2035-46d2-ba10-effa96996974.jpg","score":1,"featured":false,"enhanced":false},{"id":"e677df29-6a69-4153-9bb2-af7acb9db3eb","title":"Mental Health Social Worker","employer":"Camden Council","department":"","location":"London","locationType":3,"description":"<p><span><span><strong>Salary: </strong>£44,579 - £50,706 (dependent on experience) plus SWE reimbursement & 5% AMHP Allowance (if applicable)</span></span><br><span><span><strong>Grade: </strong>Level 4 Zone 1</span></span><br><span><span><strong>Contract Type: </strong>Permanent</span></span><br><span><span><strong>Hours: Full Time (36 hours)</strong></span></span><br><span><span><strong>Closing Date: Sunday 15th June 2025; 23:59</strong></span></span><br><span><span><strong>Interview Date: w/c 23rd and w/c 30th June</strong></span></span></p><p><span><span><strong>Join the London Borough of Camden, rated Outstanding by the CQC Assurance framework, and be part of the new Mental Health Social Work Team.</strong></span></span></p><p> </p><p><span><span>We are seeking a highly motivated Social Worker to join our new Mental Health Social Work team in Adult Social Care. Representing social work in a network of professionals across an integrated setting, you will confidently manage your own social care workload </span></span></p><p> </p><p><span><span><strong>What You’ll Be Doing</strong></span></span></p><p> </p><p><span><span>Are you passionate about providing high-quality, community-based mental health social care and support? Join our new Mental Health Social Work team in Adult Social care and collaborate with health, social and voluntary service colleagues to ensure residents with mental illness and their families receive timely, holistic assessments of needs, balancing risk and maximising protective factors. Your expertise will be crucial across different settings, representing your profession and supporting those in the community who need it most.</span></span></p><p> </p><p><span><span>In this role, you will manage your own workload and resources, respond to unexpected events and crises, and recognise and act on signs of harm, abuse, and neglect to safeguard vulnerable adults appropriately. You will support individuals with various mental health diagnoses using the Camden’s strength-based “What Matters” approach, focusing on core social work values, recovery, and trauma-informed care. This includes offering short-term support to address immediate concerns and developing long-term relationships to help individuals and their support networks maintain good mental health and build meaningful lives.</span></span></p><p> </p><p><span><span>This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.</span></span></p><p> </p><p><span><span><strong>Please note that if you are appointed as a newly qualified social worker and need to complete your ASYE, you will be appointed on Level 3 Zone 2 grade which is £40,911. After successful completion of your ASYE, you will move to Level 4 Zone 1 at £44,579.</strong></span></span></p><p> </p><p><span><span><strong>All About You</strong></span></span></p><p> </p><p><span><span>You must be a qualified Social Worker with suitable qualifying experience and be registered with Social Work England. A thorough understanding of the Care Act 2014 and current mental health legislation and its application is essential, as well as promoting the best interests of residents and carers. You should be able to assess situations, determine their nature and severity, and take appropriate action based on professional knowledge and experience.</span></span></p><p> </p><p><span><span>You will promote and embed a strengths-based approach to Social Work, contributing to a collaborative and reflective team environment. There will be opportunities to develop a wide range of skills, including coordinating Mental Health Act assessments and participating in Camden’s AMHP Duty Rota. If not already qualified, you should be willing to complete AMHP Training.</span></span></p><p> </p><p><span><span><strong>To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.</strong></span></span></p><p><br><span><span><strong>How To Apply</strong></span></span></p><p> </p><p><span><span>To apply for this job please follow the \"Apply\" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section. </span></span></p><p><span><span><strong>To view the Job Profile, please </strong></span></span><span><span><strong>CLICK HERE</strong></span></span><span><span><strong> or copy and paste the below URL into your browser: </strong></span></span><span><span><strong>http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10937020/file/document?inline</strong></span></span></p><p><span><span><strong>What makes us different – why Camden?</strong></span></span></p><p><span><span>At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. </span></span></p><p><span><span>We also have an incredible pensions scheme. </span></span></p><p><span><span><strong>Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.</strong></span></span></p><p><span><span><strong>Additional benefits for ASC Social Workers at Camden:</strong></span></span></p><ul>\n<li><span><span>Competitive Salary based on experience.</span></span></li>\n<li><span><span>Vibrant central London location with excellent transport links</span></span></li>\n<li><span><span>Reimbursement of the cost of Social Work England Fees for all qualified social work staff.</span></span></li>\n<li><span><span>A comprehensive core social work training offer provided in partnership with the Learning and Development Service.</span></span></li>\n<li><span><span>Opportunities for post-qualifying study including Practice Educator, Best Interest Assessor and Approved Mental Health Practitioner.</span></span></li>\n</ul><p> </p><p><span><span><strong>Inclusion and Diversity</strong></span></span><span><span><strong> </strong></span></span></p><p><span><span>We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.</span></span></p><p><span><span>To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit </span></span><span><span>https://www.camdenjobs.co.uk/inclusion-and-diversity</span></span><span><span> </span></span></p><p><span><span><strong>Asking for Adjustments </strong></span></span></p><p><span><span>Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG,</span></span></p><p><span><span><strong>Anonymised Application</strong></span><span> – </span><i><span>in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious b<img src=\"https://ars2.equest.com/?response_id=866f2de5feb79492becbd2502828994f&view\" alt=\" \" width=\"1\" height=\"1\"></span></i></span></p>","shortDescription":"","salaryDescription":"Salary: £44,579 - £50,706 (dependent on experience) plus SWE reimbursement & 5% AMHP Allowance (if applicable)","publishDate":"2025-05-28T15:40:04.000Z","expirationDate":"2025-06-26T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c4a5b7f9-9e40-42f0-a773-f93048eb42c4.PNG","score":1,"featured":false,"enhanced":false},{"id":"19cfdcc6-253d-4562-af08-d3e297935ed0","title":"Early Help Manager","employer":"London Borough of Newham","department":"","location":"greater London","locationType":3,"description":"<p><strong>Early Help Manager </strong><br><strong>This role is fixed term contract for a period of 12 months</strong><br><strong>Starting salary of £52,584 - £55,620 </strong></p> <p><strong>The closing date for receipt of your applications is 01/06/25, however, interest in these jobs may be high and we therefore reserve the right to close the vacancy early.</strong></p> <p><strong>You will be notified if your application has been successful, we are aiming to shortlist W/B 08/06/25 and schedule interviews between 09/06/25 and 27/06/25. We thank you for your interest. </strong></p> <p><strong>We are Newham</strong></p> <p>We are a vibrant, dynamic, culturally rich East London Borough with a young population and limitless potential. We are a challenging yet rewarding place to work, with the networks in place to enable you to be the best Practitioner that you can be and make a real difference to our children and families. Our social care services were rated to be GOOD overall by Ofsted, with leadership rated as OUTSTANDING, but we have not stopped striving to be better.</p> <p>We’ve been working tirelessly to establish a Centre of Excellence for Children’s Services through investment, co-production and by continuously developing our 'Circles of Support' practice model; centring on systemic and restorative practice and a specialist support offer for our Practitioners. Ofsted described Newham as having a positive culture of learning and development and we’d love for you to learn and grow with us.</p> <p><strong>About the job</strong></p> <p>We are seeking an experienced Manager who will have line management and (systemic and relational) supervisory responsibility and efficiently manage caseloads for a locality team of Early Help and Senior Early Help Practitioners, ensuring qualitative assessments and family plans, alongside planned purposeful and focused interventions are progressed in accordance with Early Help pathways, and informed by tried and tested methodologies including multi-systemic principles and social learning theory. Build and sustain effective multi-agency relationships with locality partners that will influence improved outcomes for children and families around a team around the family model that adheres to the principles of ‘one family one plan’.</p> <p>We are seeking candidates who are experienced and well versed in ethos and principles of delivering Early Help. However, with the advent of Family Help; wrap around multi-disciplinary whole family support at earliest opportunity, pivotal role of Lead Practitioner, principle of one family one plan that will flex as needs of children and family change, and closer alignment between targeted Early Help and Child in Need (Section 17) we would particularly welcome applications from candidates who hold a recognised Social Work Qualification & Registration with Social Work England and/or equivalent qualification, such as youth work, teaching, probation, therapeutic, etc, as stipulated in person specification. </p> <p>To find out more and prepare your application please see JD here </p> <p>For an informal discussion about the posts, please contact Fran Craven at Fran.Craven@newham.gov.uk and Dawn Henry at Dawn.Henry@newham.gov.uk </p> <p><strong>About Us</strong></p> <p>Early Help and Prevention Services in Newham are undergoing a transformation to ensure that we offer timely and dynamic joined up support to children and families. </p> <p>Our primary aims are early detection and identification of children and family’s needs, offering ‘the right support at the right time’ to mitigate against escalation of children’s needs and risks by supporting families to avoid crisis through earlier identification, targeted support, safety and contingency planning. </p> <p>We adopt the role of Lead Practitioner, offering planned purposeful and focused targeted interventions, our aim being to reduce volume of referrals to child protection services, and in accordance with Newham’s Early help strategy, to improve children's long-term outcomes around health and education, improved emotional wellbeing, ensuring that children and young people can feel safe and thrive in their communities. </p> <p>Our transformed targeted Early Help Service will see four newly configured teams, comprising of an Early Help Manager, and a mix of Early Help, and Senior Early Help Practitioners aligned with Newham’s four locality Family Hubs networks.   </p> <p>Family Hub’s provide a range of universal services from conception to 18 years (up to 25 years if young person has additional needs). This is inclusive of a strong start for life offer, supporting child and parent through each developmental stage.  </p> <p>Changes within Early Help will align with wider context of proposed Family Help model and Families First Partnership reforms (March 2025).   </p> <p>We are recruiting to a number of positions in the Early Help space: </p> <p>Please view JD here</p> <p><strong>IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.</strong></p> <p><strong>Additional Information</strong></p> <p>We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.</p> <p>The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.</p> <p><strong>Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.</strong></p> <p><strong>We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.</strong></p> <p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.</p> <p>The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.</p> <p>Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.</p> <p> </p>\n\n <img src=\"https://ars2.equest.com/?response_id=26b2f215a9ce309e20c3a1c752f7703d&view\" alt=\" \" width=\"1\" height=\"1\">","shortDescription":"","salaryDescription":"£50,000 - £74,999","publishDate":"2025-05-28T15:40:04.000Z","expirationDate":"2025-06-01T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/792c88d7-1c15-4009-943d-e3776cf973d3.png","score":1,"featured":false,"enhanced":false},{"id":"5826a7fa-afd6-49c3-8b97-4409f79fc003","title":"Educational Psychologist","employer":"Southwark Council","department":"","location":"Tooley Street, Southwark, London , Southwark, Peckham, Orient Street Short Breaks, London, SE11 4SR, London Bridge, Castlemead Estate, Camden, Peckham and Southwark, London","locationType":3,"description":"<p>Are you excited about applying psychology to meet the needs of vulnerable children and young people?</p><p>Does the sound of joining a supportive and friendly team that provides excellent opportunities for career and professional development appeal to you?</p><p>If yes, then we encourage you to apply to our Educational Psychologist roles.</p><p>Our Educational Psychology Service is seeking highly motivated and skilled Educational Psychologists to join the team and play a key role in delivering high quality services to children, young people and families across Southwark.</p><p><strong>Positions Available:</strong></p><p>We have both permanent and fixed-term positions available. Successful candidates will have the opportunity to work full-time, part-time and explore flexible working arrangements.</p><p>We invite applications from fully qualified Educational Psychologists as well as Trainee Educational Psychologists who are expected to complete their training in 2026 or 2027.</p><p><strong>About the Role:</strong></p><p>Southwark's Educational Psychology Service is committed to improving life chances. If appointed you will deliver evidence-informed, high quality psychological services to children, young people and families.</p><p>You will work closely with schools, early years and further education settings, to ensure that interventions are delivered to high standards for maximum impact. You will share our commitment to integrated working and constant innovation.</p><p><strong>About the Team:</strong></p><p>You will be joining a supportive and friendly team that provides excellent opportunities for career and professional development. The team has strong links to a number of doctoral training courses and is engaged in dynamic and innovative practice at organisational, group and individual levels, including joint working with the Virtual School, opportunities to train in VIG, SCERTS, PATHs, emotion coaching and dynamic assessment, a parent consultation service and delivery of ELSA training.</p><p><strong>About You:</strong></p><p>We are looking for enthusiastic and collaborative educational psychologists with a background in applying psychology to meet the needs of vulnerable children and young people. This will have equipped you with strong skills in psychological consultation, assessment, intervention, research, team working and the delivery of training.</p><p>Good communication skills, knowledge of appropriate legislation, guidance and policies and the ability to balance an unpredictable workload will be essential. Southwark is renowned for its cultural, ethnic and linguistic diversity and applicants are required to demonstrate competence in working within a diverse context.</p><p><strong>About Southwark:</strong></p><p>Southwark is a large, ambitious and progressive council with a 'can do' attitude and enviable reputation. We are committed to our 'Fairer Futures for All' promise which ensures that our residents and businesses are central to everything we do. If you want to make a difference at a local level, apply to Southwark Council today.</p><p>Southwark is a great place to live and work. Diverse and vibrant, it is home to The Shard, Tate Modern, Borough Market, Dulwich Picture Gallery and Tower Bridge, with excellent transport links including London Bridge and projects such as the redevelopment of Elephant and Castle delivering new homes, parks and leisure facilities.</p><p><strong>Contact Details:</strong></p><p>For an informal discussion about these positions, please feel free to contact one of our Senior Educational Psychologists, Colleen Melck, Marsha Douglas or Millie Owen, via email at sen-educationalpsychologist&</p><p><strong>Additional Information:</strong></p><ul>\n<li>We currently have permanent and fixed term posts available.</li>\n<li>Both full and part-time opportunities are on offer to the successful candidates.</li>\n<li>Soulbury Salary Scale A (scale point range is under review and <strong>all new starters will be offered scp5</strong>) plus up to 3 SPA points and Inner London Allowance.</li>\n<li>Salary range; £50,627 - £61,848 per annum.</li>\n</ul><p><strong>Benefits and more information:</strong></p><p><a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a></p><p><strong>Recruitment Timeline:</strong></p><ul>\n<li>Advert close date: 11:59pm on Tuesday 15<sup>th</sup> July 2025</li>\n<li>Shortlisting date/s: Wednesday 16<sup>th</sup> July 2025</li>\n<li>Interview date/s: Wednesday 17th September 2025</li>\n</ul><p><strong>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.</strong></p><p>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\">Southwark Stands Together initiative</a>. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.</p><p><strong>Guaranteed Interview Scheme:</strong></p><p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p><ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care, or have previously been in care</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition</li>\n</ul>","shortDescription":"","salaryDescription":"£50627 - £61848 per annum","publishDate":"2025-05-28T10:16:41.000Z","expirationDate":"2025-07-27T10:16:41.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8f5249c9-d135-4d97-b287-d2e8a3e8a38d.jpg","score":1,"featured":false,"enhanced":false},{"id":"3fa08a5e-808e-410b-9613-609b78f01275","title":"Neighbourhood Housing Lead","employer":"London and Quadrant Housing Trust","department":"","location":"West Ham Lane","locationType":2,"description":"<p><strong>Job Title</strong></p>\n<p><strong>Neighbourhood Housing Lead – East London</strong></p>\n<p><strong>Contract Type</strong></p>\n<p><strong>Permanent</strong></p>\n<p><strong>Hours</strong></p>\n<p><strong>Full time, 35 hours per week - 09:00 - 17:00</strong></p>\n<p><strong>Persona</strong></p>\n<p><strong>Agile 1-2 days office, additional patch attendance required</strong></p>\n<p><strong>Patch Location</strong></p>\n<p><strong>East London – various locations within the boroughs of Barking and Dagenham and Newham - specific patch locations will be confirmed on appointment</strong></p>\n<p><strong>Reporting Office</strong></p>\n<p><strong>West Ham Lane, Stratford, London, E15 4PH </strong></p>\n<p><strong>Salary</strong></p>\n<p><strong>£35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met</strong></p>\n<p><strong>Closing date for completed applications</strong></p>\n<p><strong>6th June 2025 at 11pm</strong></p>\n<p><br><br></p>\n<p><strong>Interviews will be held on a date to be determined.</strong></p>\n<p> </p>\n<p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p>\n<p><strong> </strong></p>\n<p><strong>Previous applicants need not apply!</strong></p>\n<p><strong> </strong></p>\n<p>Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player.</p>\n<p><strong> </strong></p>\n<p><strong>Why choose L&Q?</strong></p>\n<p> </p>\n<p>We offer a competitive annual salary and staff benefits package.</p>\n<p> </p>\n<p>• Strong family-friendly policies </p>\n<p>• Committed Learning & Development</p>\n<p>• Annual leave starting from 28 days rising to 31 PLUS bank holidays</p>\n<p>• Excellent Pension Scheme – double contribution up to 6%</p>\n<p>• Generous non-contributory life assurance</p>\n<p>• An Employee Assistance Programme</p>\n<p>• Employee discount/benefits portal</p>\n<p>• Westfield Health Cash Plan</p>\n<p>• Great places to work certified 2024-2025</p>\n<p>• Best Workplaces for Women</p>\n<p> </p>\n<p><strong>As the Neighbourhood Housing Lead, you’ll be responsible for the following:</strong></p>\n<p> </p>\n<p>• Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </p>\n<p>• You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.</p>\n<p>• You’ll be the primary relationship holder with the residents living in homes on your patch.  Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.</p>\n<p> </p>\n<p><strong>The successful candidate should:</strong></p>\n<p> </p>\n<p>• You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.</p>\n<p>• You’ll be able to problem solve and will pride yourself on your grit and determination.  You’ll have a can-do attitude and be motivated by keeping promises to residents.</p>\n<p>• You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</p>\n<p>• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</p>\n<p>• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</p>\n<p>• Have demonstrable experience in a similar role.</p>\n<p>• Have a valid license and access to a car for work use.</p>\n<p> </p>\n<p>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department</p>\n<p> </p>\n<p>If you are interested in this role and have the experience required, then apply without delay!</p>\n<p> </p>\n<p>We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. </p>\n<p> </p>\n<p><strong>*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.</strong></p>\n<p> </p>\n<p>At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.   </p>\n<p> </p>\n<p>More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.</p>\n<p> </p>\n<p><strong>Our commitments:</strong></p>\n<p><strong> </strong></p>\n<p>At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.</p>\n<p> </p>\n<p><strong>In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.</strong></p>\n<p> </p>\n<p>We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.</p>\n<p> </p>\n<p>We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.</p>\n<p> </p>\n<p>We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.</p>\n<p> </p>\n<p>L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.</p>\n<p> </p>\n<p>As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.</p>\n<p> </p>\n<p> </p>\n<p>In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.</p>\n<p> </p>\n<p>Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.</p>","shortDescription":"","salaryDescription":"£35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met)","publishDate":"2025-05-27T14:40:00.000Z","expirationDate":"2025-06-06T10:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/35c7e080-57ef-48d1-854d-798c1b1f2293.jpg","score":1,"featured":false,"enhanced":false},{"id":"3662c948-aad1-4d27-b162-121cd3d7bf65","title":"Support Worker","employer":"Hightown Housing Association","department":"","location":"Bushey","locationType":3,"description":"<p><strong>Support Worker - Stainton Court </strong></p><p>Are you passionate about making a real difference in people’s lives? We are looking for a<strong>caring and enthusiastic Support Worker</strong> to join our dedicated team at <strong>Stainton Court</strong>, a supported living service for individuals with learning disabilities in Bushey.</p><p>As a Support Worker, you will play a vital role in helping people live independently and with dignity. You will work closely with each individual to:</p><ul>\n<li>Assess needs and develop personalised support plans</li>\n<li>Promote independence through life skills such as cooking, cleaning, and budgeting</li>\n<li>Provide personal care with sensitivity and respect</li>\n<li>Follow and contribute to risk assessments and management plans</li>\n<li>Support aspirations and help individuals achieve their goals</li>\n</ul><p>You’ll be part of a friendly, supportive team that values collaboration and compassion.</p><p><strong>About you:</strong></p><p>We are looking for someone with <strong>experience in the care or support sector</strong>, who brings a <strong>can-do attitude</strong> and a genuine desire to help others thrive.</p><p>You will also need to:</p><ul>\n<li>Communicate effectively and adapt to different needs and preferences</li>\n<li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li>\n<li>Work well as part of a team and independently</li>\n<li>Be committed to equality, diversity, and person-centred care</li>\n<li>\n<strong>Hold a full UK driving licence</strong> and have access to a vehicle for work</li>\n</ul><p>We will support your development with a <strong>structured induction</strong>, <strong>comprehensive training</strong>, and the opportunity to gain an <strong>accredited vocational qualification</strong>.</p><p><strong>Hightown Benefits:</strong></p><ul>\n<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>\n<li>£12,930 for an 18.75 hour a week contract (£13.26 per hour)</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Mileage paid for car usage</li>\n<li>Fully paid DBS</li>\n<li>Annual bonus based on satisfactory performance</li>\n<li>Monthly attendance bonus and annual salary and cost of living review</li>\n<li>Ongoing professional development and training to help you deliver outstanding support</li>\n<li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li>\n<li>Employee assistance helpline</li>\n</ul><p><strong><em>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered</em></strong></p><p><strong>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.</strong></p><p>We are an Equal Opportunities & Disability Confident Employer.</p>","shortDescription":"","salaryDescription":"£13.26 Per Hour","publishDate":"2025-05-27T11:54:38.000Z","expirationDate":"2025-06-24T11:45:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9a12f2f7-e9b1-455d-85e8-17931a2e8620.jpg","score":1,"featured":false,"enhanced":false},{"id":"ed769fa8-2e76-416a-a61b-d1768b86a390","title":"Youth Support Workers","employer":"Hertfordshire County Council","department":"","location":"North Herts","locationType":3,"description":"<br><h4>Youth Support Workers Apply Now </h4> Services for Young People <dl>\n<dt>Job Number</dt>\n<dd> HCC24769 </dd>\n<dt>Location</dt>\n<dd> North Herts </dd>\n<dt>Directorate</dt>\n<dd> Childrens Services </dd>\n<dt>Salary Range</dt>\n<dd> £24,786 pa progressing to £26,089 pa (pro rata for part time) </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Part Time </dd>\n</dl><p><strong>Location: </strong>Opportunities across districts in Hertfordshire. Please specify your preferred location at application stage.<br><strong>Salary: </strong>£12.85- £13.52 per hour<br><strong>Hours:</strong> Opportunities for 5, 7.5 or 10 hours per week term-time; in the evenings.<br><strong>Contract:</strong> Permanent<br><br></p><p><strong>Are you passionate about helping young people develop the skills and confidence they need to get the best start in life?</strong></p><p><strong>Are you energetic and creative with skills and knowledge to share?</strong></p><p><strong>Our excellent training and ongoing support will turn your passion into expertise that can change lives.</strong></p><h4>About the Team</h4><p>You will be in one of the 10 Services for Young People district teams and will have the opportunity to make a real difference to the prospects of young people.</p><p>Working with young people locally aged 11 to 17 in groups of 12-25, many of whom face challenges in their home life, education or local community, you’ll help us deliver targeted prevention and early interventions, informal education opportunities and develop their skills.  </p><p>Supported by qualified and experienced staff, you will be a key member of our team supporting the delivery of a diverse range of curriculum programmes including independent living skills and emotional wellbeing, to supporting young people in staying away from crime, anti-social behaviour and offering guidance on relationships and sexual health.</p><h4>About the role</h4><p>Our sessions run for 2.5 hours and typically evenings Monday – Saturday during term time which depending on the weekly hours you can commit to could be the following:</p><ul>\n<li>5 hours = 2 sessions a week</li>\n<li>7.5 hours = 3 sessions a week</li>\n<li>10 hours = 4 sessions a week</li>\n</ul><p>We’re looking for people from a wide variety of backgrounds who have worked with Children and/or Young People in a voluntary or paid capacity.</p><p>Additionally, we are keen to hear from those who have skills to share in areas such as sports, outdoor learning, art & crafts, media, music, health as a tool to establish a relationship and engagement with our young people.</p><p>If you’re passionate about working with young people, keen to learn, have good communication skills and are a team player, you’ll fit right in to our friendly, supportive and collaborative working environment.</p><p>Whilst a driving license is not essential some of our locations can be a little challenging on public transport so a car and license would be preferrable.<br><br> In return, amongst many benefits and training Hertfordshire can offer you, we will offer you opportunities to develop your youth work practice.</p><h4>About you</h4><p><strong>Essential:</strong></p><ul>\n<li>Willingness and ability to work regular weekly evening sessions including Fridays.</li>\n<li>Having worked or currently working in a role with children and/of Young People (paid or voluntary capacity)</li>\n<li>Ability to develop professional relationships with young people and vulnerable young adults.</li>\n<li>Good knowledge, interests, skills or training that would enable you to contribute to positive informal educational activities with young people and vulnerable young adults.</li>\n<li>Understanding of the key issues which young people and vulnerable young adults face and the ability to identify their needs.</li>\n<li>Experience of working as a member of a team and evidence of successful contributions you have made to a team's work.</li>\n<li>Willingness and ability to complete the compulsory Certificate in Youth Work, a commitment to undertake ongoing professional development and to put what you learn into practice.</li>\n<li>An understanding of equal opportunities and knowledge of how you would put that into practice.</li>\n</ul><p><strong>Desirable:</strong></p><ul>\n<li>Skills in areas such as sports, outdoor learning, art & crafts, media, music, health</li>\n<li>Full UK driving licence & regular access to a vehicle.</li>\n</ul><p>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p><p>Questions? Then feel free to email SfYP@hertfordshire.gov.uk or visit our website to find out more information Work for Services for Young People.Interviews will take place throughout the advertising period on an on-going basis. </p><p>Be the person who makes a difference to young people. Join us today.<br><br>Benefits of working for us</p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong>Disability Confident<br></strong>We are proud to be a <strong>Disability Confident employer</strong>and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding<br></strong>This role has been identified as requiring a Disclosure & Barring Service (DBS) check.<br><br><strong>English Fluency<br></strong>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p><h4>Available documents</h4><ul><li>YSW 5-8 Job Outline.pdf</li></ul><br>","shortDescription":"","salaryDescription":"£24,786 pa progressing to £26,089 pa (pro rata for part time)","publishDate":"2025-05-27T00:00:00.000Z","expirationDate":"2025-06-23T23:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9edad468-27b3-4232-bd7f-ecfe6d8fb5a4.png","score":1,"featured":false,"enhanced":false},{"id":"6c9848f3-1369-44e2-b4bd-d274b2ddbfcd","title":"Senior Practitioner - Brokerage","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<br><h4>Senior Practitioner - Brokerage Apply Now </h4><dl>\n<dt>Job Number</dt>\n<dd> HCC28025 </dd>\n<dt>Location</dt>\n<dd> Stevenage </dd>\n<dt>Directorate</dt>\n<dd> Childrens Services </dd>\n<dt>Salary Range</dt>\n<dd> £41,511 progressing to £45,718 pa plus MEP </dd>\n<dt>Contract Type</dt>\n<dd> Permanent </dd>\n<dt>Full Time/Part Time</dt>\n<dd> Full Time </dd>\n<dt>Closing date</dt>\n<dd> 08-Jun-2025 </dd>\n</dl><p><strong>Job Title:</strong> Senior Practitioner - Brokerage<br><strong>Starting Salary: </strong>£41,511 plus £6,243 Market Enhancement Pay, progressing to £45,718 plus £6,084 Market Enhancement Pay - per annum - pay award pending<br><strong>Hours:</strong> 37.0<br><strong>Location:</strong> Stevenage<br><strong>Contract Type:</strong> Permanent<br><strong>Directorate:</strong> Childrens Services</p><p><strong>Join Our Team and Make a Difference in Children's Lives</strong></p><p>Hertfordshire County Council is looking for a Senior Practitioner to join our team, ensuring that looked-after children and children in need are matched with the right placement resources to support their wellbeing and development.</p><h4>About the team</h4><p>The Brokerage Accommodation Team plays a vital role in securing safe, appropriate, and high-quality placements for children, while ensuring the efficient use of resources. Working collaboratively with internal and external partners, the team maintains strategic oversight of placements, develops procurement systems, and monitors placement quality to achieve the best outcomes.</p><h4>About the role</h4><p>As a Senior Practitioner, you will provide leadership and management to a team ensuring the smooth operation of placement services. Your responsibilities will include:</p><ul>\n<li>Leading staff recruitment, development, and performance monitoring to support service objectives.</li>\n<li>Overseeing placement systems, ensuring quality and efficiency.</li>\n<li>Taking departmental leadership on key functions such as strategic placement planning, procurement of external placements, and monitoring provider performance.</li>\n<li>Supporting placement planning by identifying appropriate placements for children with complex needs.</li>\n<li>Negotiating placements that align with the child’s needs and financial efficiency.</li>\n<li>Chairing panels and decision-making meetings.</li>\n<li>Maintaining electronic records and contributing to service development.</li>\n</ul><h4>About you</h4><p><strong>The following are essential to this role:</strong></p><p><strong>Qualifications:</strong></p><ul><li>Qualified Social Worker with current Social Work England registration.</li></ul><p><strong>Leadership & Management:</strong></p><ul>\n<li>Strong leadership and management skills, with the ability to inspire and guide a team.</li>\n<li>Proven ability to lead and motivate staff while driving effective service change and development.</li>\n</ul><p><strong>Analytical & Problem-Solving Skills:</strong></p><ul>\n<li>Ability to interpret and utilize a range of data and information to inform decision-making.</li>\n<li>Excellent problem-solving skills, with a strategic and solution-focused approach.</li>\n</ul><p><strong>Communication & Negotiation:</strong></p><ul>\n<li>Outstanding oral and written communication skills, including experience in chairing meetings and producing high-quality reports.</li>\n<li>Strong negotiation skills, ensuring effective collaboration and resolution of complex issues.</li>\n</ul><p><strong>Experience & Expertise:</strong></p><ul>\n<li>Demonstrated experience in staff management, including performance oversight and development.</li>\n<li>Proven ability to manage and monitor large budgets, with oversight of financial and IT systems.</li>\n<li>Extensive experience working directly with a wide range of stakeholders.</li>\n<li>Experience working in a multi-professional setting, fostering collaboration across disciplines.</li>\n<li>Knowledge or experience of contract regulations, ensuring compliance and efficiency.</li>\n<li>Ability to produce management reports by effectively analysing and synthesizing data from various sources.</li>\n</ul><p><em>It is not essential to drive, however having a driving licence and access to a vehicle is preferable due to the nature of the role and occasional requirement to travel to different locations across Hertfordshire.</em></p><p>At Hertfordshire County Council, we value our team and strive to create an inclusive and supportive environment. Alongside continuous learning opportunities, we offer a range of benefits, including flexible working arrangements, career progression, and the chance to make a meaningful impact on children's lives.</p><p>If you’re passionate about securing the best outcomes for looked-after children and want to be part of a dynamic team, <strong>we’d love to hear from you!</strong></p><p>This job role is within the Health and Social Care Services, level HSC11 job profile. Please locate this via:</p><p>J<strong>ob profiles - Health and social care</strong></p><p>To hear more about this opportunity please contact Vicky.Chalkley@hertfordshire.gov.uk or an informal discussion about the role.</p><p><strong>Interview Date: 17th and 19th June</strong></p><p><strong>Benefits of working for us</strong></p><h4>How to apply</h4><p>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.</p><h4>Additional information</h4><p><strong><em>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</em></strong></p><p><strong>Disability Confident</strong><br>We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.</p><p><strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure & Barring Service (DBS) check.</p><p><strong>Driving required</strong><br>You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.</p><p><strong>English Fluency</strong><br>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.</p>","shortDescription":"","salaryDescription":"£41,511 progressing to £45,718 pa plus MEP","publishDate":"2025-05-27T00:00:00.000Z","expirationDate":"2025-06-08T22:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ec718106-51fd-4dcb-a849-2c857af860fd.png","score":1,"featured":false,"enhanced":false},{"id":"4a46a026-a1ad-438b-9f86-6d086fc657e1","title":"SEND Case Officers","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow, Greater London, United Kingdom","locationType":3,"description":"<p><b>Organisation</b>: London Borough of Waltham Forest</p><p><b>Salary: </b>PO2 £41,442 - £44,331</p><p><b>Contract Type:</b> Full time/Permanent<br><b>Working hours per week: </b>36</p><p><b>Application Deadline:</b> 02/06/2025</p><p><b>Proposed Interview Date(s): </b>w/c 9th June 2025<br><b>Reference:</b><span> </span>1769</p><p> </p><p><b>About Us:</b> </p><p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. </p><p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. </p><p>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London’s Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. </p><p><b>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </b></p><p><b>Click here for further information on the </b><a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\"><b>Human Resources recruitment privacy notice</b></a><b>. </b></p><p> </p><p><b>About the role:</b> </p><p>We are currently looking for three SEND Case Officers to support our established SEND 0-25 service.<br> To deliver services that enable stakeholder, service users and families/carers to engage with and make informed use of the service(s). To manage and progress a large and complex caseload. To provide specialist support for a complex work area. As the lead professional, manage a caseload including direct work with children, young adults and their carers.</p><p> </p><p><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20SEND%20Officer%20(1668).pdf\"><b>>> Click here to download the Role Profile <<</b> </a></p><p> </p><p><b>Key Responsibilities:</b> </p><ol> <li>\n<b>Manage a caseload</b> including direct work with children and young adults with SEND and their carers.</li> <li>\n<b>Provide advice and assessments</b> to support service provision and individual clients.</li> <li>\n<b>Organize and deliver services</b> within a specialist area to meet operational targets.</li> <li>\n<b>Make operational decisions</b> and prioritise work based on needs.</li> <li>\n<b>Plan, deliver, and monitor interventions</b> to support children and young adults with SEND.</li> <li>\n<b>Provide specialist advice, guidance, and support</b> to colleagues, service users, and partner agencies.</li> <li>\n<b>Manage complex queries and issues</b> within the SEND specialist area.</li> <li>\n<b>Maintain documented case files, records, and information</b>.</li> <li>\n<b>Prepare standard reports</b> as required.</li> <li>\n<b>Ensure compliance with safeguarding policies</b> and procedures.</li> <li>\n<b>Monitor and manage potential risks</b> within the area of responsibility.</li> <li><b>Commit to continued professional development</b></li> <li>\n<b>Act in accordance with all policies and procedures</b>.</li> <li>\n<b>Work with other professionals and services</b> to provide a seamless service.</li> <li>\n<b>Liaise with other agencies</b> on operational issues.</li> <li>\n<b>Ensure operational delivery</b> of the Integrated Disability Service.</li> <li>\n<b>Proactively manage caseloads</b> of service users with complex needs.</li> <li>\n<b>Lead effective partnership working</b> within a multidisciplinary team.</li> <li>\n<b>Ensure compliance with assessment and planning requirements</b>.</li> <li>\n<b>Secure transition arrangements</b> for children and young adults at all stages of development.</li> <li>\n<b>Ensure appropriate level of care and support</b> for education, employment, and social inclusion opportunities.</li>\n</ol><p> </p><p><b>Qualifications and Requirements:</b> </p><p>Substantial relevant experience of working in the service area / related profession field, with evidence of work responsibilities appropriate to the role and evidence of appropriate professional expertise. </p><p>Knowledge of the Children and Families Act and SEND specialist work practices / professional guidelines / legislation and emerging developments within the service area. </p><p>Knowledge and understanding of promoting independence, resilience and wellbeing for children, young adults and families. </p><p> Experience and competency in undertaking assessments/contributing to assessments of children and young adults resulting in the planning, delivery and management of focused interventions and plans. </p><p>Knowledge and experience of contributing to the development of services, policies procedures and practices.</p><p>Educated to degree level or equivalent</p><p> </p><p><b>Terms and conditions:</b> </p><p>Satisfactory employment references and CIFAS identity checks; </p><p>Satisfactory declaration of interest; </p><p>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </p><p>Satisfactory DBS check; </p><p>Suitable driver’s license; </p><p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. </p><p> </p><p><b>How to Apply:</b> </p><p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. </p><p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  </p><p> </p><p><b>Equal Opportunity Employer:</b> </p><p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. </p><p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. </p><p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. </p><p>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. </p><p> </p><p><b>Contact Information:</b> </p><p>If you have any questions about this vacancy or the application process, please contact Dorothy Hadleigh, Strategic SEND Lead at <a href=\"mailto:Dorothy.hadleigh@walthamforest.gov.uk\">Dorothy.hadleigh@walthamforest.gov.uk</a> </p><p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. </p><p>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </p><p>Click here for further information on the <a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\">Human Resources recruitment privacy notice</a>. </p>","shortDescription":"","salaryDescription":"PO2 £41,442 - £44,331","publishDate":"2025-05-23T10:47:04.000Z","expirationDate":"2025-06-02T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8452ff9e-a6d4-4453-a2a4-a17acb3e995f.jpg","score":1,"featured":false,"enhanced":false},{"id":"311a7c56-93b0-41d2-b125-c03321c04710","title":"Head of Regional Fostering Recruitment","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow, Greater London, United Kingdom","locationType":3,"description":"<p><strong>Organisation</strong>: London Borough of Waltham Forest</p><p><strong>Salary: </strong>PO10 £66,651 - £70,152<br><strong>Contract Type:</strong> Full time, 9 months Fixed term contract with a potential for extension beyond 31st March 2026<br><strong>Working hours per week: </strong>36 hours</p><p><strong>Application Deadline:</strong> 06/06/2025</p><p><strong>Proposed Interview Date(s): </strong>TBC<br><strong>Reference:</strong> 1743</p><p> </p><p><strong>About Us:</strong> </p><p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. </p><p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. </p><p>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London’s Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. </p><p><strong>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </strong></p><p><strong>Click here for further information on the </strong><a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\"><strong>Human Resources recruitment privacy notice</strong></a><strong>. </strong></p><p> </p><p><strong>About the role:</strong> </p><p>The <strong>Head of Regional Fostering Recruitment</strong> will lead a dedicated service to increase the number of local authority foster carers across the Local Community Fostering region. This role is responsible for developing and delivering an effective recruitment strategy with partners, ensuring a strong return on investment and overseeing the systems, marketing, training and support offer required to drive foster carer recruitment. </p><p> </p><p><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Head%20of%20Regional%20Fostering%20Recruitment%20(1743).pdf\"><strong>>> Click here to download the Role Profile <<</strong> </a></p><p> </p><p><strong>Key Responsibilities:</strong> </p><p>Develop and implement a regional fostering recruitment strategy to grow the number of local authority foster carers.</p><p>Lead and manage the Local Community Fostering service, providing direction, support, and performance oversight, ensuring that it provides high-quality, accessible and inclusive information, advice, guidance and support for those considering fostering and those going through fostering assessments.  </p><p>Ensure a data-driven approach to foster carer recruitment, using insights to enable responsible, agile marketing and recruitment strategies</p><p>Identify risks and issues affecting foster carer recruitment, sufficiency, and retention, and develop mitigation strategies to address them.</p><p>Support local authorities in preparing for and responding to Ofsted inspections of fostering services, ensuring that the work of Local Community Fostering aligns with regulatory expectations and best practice.</p><p>Manage budgets and funding streams effectively, ensuring financial sustainability and efficiency. Oversee grant management processes, ensuring compliance with funding requirements. Maximise return on investment for partner authorities through effective financial planning and resource allocation.</p><p>Provide strategic oversight of marketing activities, ensuring campaigns are data-informed and targeted to attract high-quality foster carers. Oversee the development of systems and processes to improve recruitment effectiveness. Drive innovation in digital and traditional marketing approaches to foster carer recruitment.</p><p>Build and maintain strong relationships with local authorities, foster carers and other partners to drive up the number of local authority foster carers and build an evidence-base of best practice in fostering recruitment. Work collaboratively with partners to ensure alignment and shared best practices in recruitment efforts.</p><p>Provide leadership on fostering recruitment policy, ensuring compliance with national standards and contributing to continuous improvement efforts</p><p>Oversee the design, procurement and delivery of a partnership training offer ensures prospective and existing foster carers receive high-quality training to enhance their skills and retention.</p><p>Ensure effective contract management and robust quality assurance. Build strong relationships with providers and promote meaningful partnership and co-production.</p><p> </p><p><strong>Qualifications and Requirements:</strong> </p><p><i>To be considered for this position, you should meet the following requirements: </i></p><p>Degree in social work, marketing, business management, or related field.</p><p>Relevant professional qualification</p><p><strong>Knowledge, Skills and Experience </strong></p><ul> <li>Strong knowledge of fostering recruitment, regulations and the England care system.</li> <li>Strong background in planning and overseeing fostering recruitment services.</li> <li>Understanding of foster carer recruitment challenges and sufficiency planning.</li> <li>Understanding of strategic, data-driven marketing and digital recruitment.</li> <li>Experience in grant management, budgeting, and financial oversight.</li> <li>Experience developing and delivering regional/national fostering recruitment strategies.</li> <li>Strong track record in stakeholder and partnership management across multiple agencies.</li> <li>Financial management experience, ensuring return on investment.</li> <li>Experience in identifying risks, implementing mitigations and improving service delivery.</li> <li>Strong leadership, strategic planning, and people management skills.</li> <li>Analytical mindset, using data insights to inform marketing and recruitment.</li> <li>Excellent communication, influencing and negotiation skills; ability to build effective partnerships and drive continuous improvement.</li> <li>Confident in public speaking and representing organisations at a senior level.</li> <li>Passionate about fostering and championing foster carers; committed to improving foster carer recruitment and outcomes for children.</li> <li>Collaborative, adaptable and resilient in complex environments.</li> <li>Understanding of relevant legislation, statutory guidance, and best practices in fostering services, including child protection and safeguarding.</li> <li>Experience in managing contracts and ensuring high standards in service delivery.</li> <li>Experience in developing and implementing person-centred services.</li> <li>Excellent IT skills, including proficiency in Excel, Word, PowerPoint and management systems.</li> <li>Ability to think creatively and ensure inclusive and equitable fostering recruitment services.</li> <li>Experience in providing expert advice and influencing decision-making.</li> <li>Proven ability to build and maintain relationships with a wide range of stakeholders.</li> <li>Commitment to continuous improvement and implementing quality assurance processes. </li>\n</ul><p>Willingness to travel and work flexibly, including occasional evenings/weekends.</p><p> </p><p><strong>Terms and conditions:</strong> </p><p>The below terms and conditions apply to this role: </p><p>Satisfactory employment references and CIFAS identity checks; </p><p>Satisfactory declaration of interest; </p><p>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </p><p>Satisfactory DBS check; </p><p>Continued professional body registration where applicable</p><p>Suitable driver’s license; </p><p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. </p><p> </p><p><strong>How to Apply:</strong> </p><p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. </p><p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  </p><p> </p><p><strong>Equal Opportunity Employer:</strong> </p><p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. </p><p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. </p><p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. </p><p>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. </p><p> </p><p><strong>Contact Information:</strong> </p><p>If you have any questions about this vacancy or the application process, please contact <strong>Roberta OnyeKwelu</strong> at Head of Service or Roberta.OnyeKwelu@walthamforest.gov.uk </p><p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. </p>","shortDescription":"","salaryDescription":"PO10 £66,651 - £70,152","publishDate":"2025-05-23T09:45:17.000Z","expirationDate":"2025-06-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dcb823c8-681c-49a1-8c5c-adc4295d4a4d.jpg","score":1,"featured":false,"enhanced":false},{"id":"93ebe5dc-2bfa-49b5-97dd-5b81d46bea21","title":"Community Sector Partnership Development Manager","employer":"Southwark Council","department":"","location":"Tooley Street, Southwark, London , Southwark, Peckham, Orient Street Short Breaks, London, SE11 4SR, London Bridge, Castlemead Estate, Camden, Peckham and Southwark, London","locationType":3,"description":"<p><span><strong>Are you passionate about harnessing community strengths to improve health and wellbeing?</strong></span></p><p><span><strong>Do you thrive on building partnerships that create real, lasting change?</strong></span></p><p><span><strong>Excited by the opportunity to co-design innovative solutions to system challenges?</strong></span></p><p><span>If yes, we have the perfect role for you!</span></p><p><span>Our <strong>Integrated Commissioning</strong> Service is looking for a passionate and dedicated <strong>Community Sector Partnership Development Manager</strong> to join our team and help make a difference in Southwark.</span></p><p><span><strong>About the Role:</strong></span></p><p><span>This is an exciting new role focused on strengthening collaboration between Southwark Council, the voluntary, community, and social enterprise (VCSE) sector, and wider health and care partners. You'll lead on ensuring the successful delivery of joined-up, preventative services that improve outcomes for local residents. You'll provide leadership across system partners, manage VCSE service contracts, and drive improvements using data, insight, and co-production.</span></p><p><span><strong>About You:</strong></span></p><p><span>We're looking for someone who is:</span></p><ul>\n<li><span>Skilled in building partnerships and managing stakeholders across sectors</span></li>\n<li><span>Confident using data and insight to inform service improvements and commissioning</span></li>\n<li><span>Experienced in co-design, project management, and contract oversight</span></li>\n<li><span>A strong communicator and influencer, with a focus on collaboration</span></li>\n<li><span>Passionate about tackling inequalities and promoting inclusive services</span></li>\n</ul><p><span><strong>About the Team:</strong></span></p><p><span>You'll join the Integrated Commissioning Unit - a collaborative Southwark Council and NHS team responsible for commissioning health and care services in Southwark. You'll work with internal departments and external partners including Adult Social Care, VCSE organisations, public health, and community leaders. This role sits within the Age Well workstream, with a strong focus on the Ageing Well Southwark service and broader preventative community support.</span></p><p><span>We value <strong>Visible leadership, Evidence-based decisions, Relationships, and Quality (VERQ)</strong> - and we support professional development every step of the way.</span></p><p><span>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.</span></p><p><span><strong>Contact Information:</strong></span></p><p><span>For an informal discussion about the role, please Elizabeth Skelton at .</span></p><p><span><strong>Additional Information:</strong></span></p><ul><li><span>This role is part of the Integrated Commissioning business unit, which works across Southwark Council and the NHS</span></li></ul><p><span><strong>Benefits and more information:</strong></span></p><p><span>In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href=\"https://jobs.southwark.gov.uk/why-us/\"><strong>Staff Benefits</strong></a> page.</span></p><p><strong>Recruitment timetable</strong></p><p><span>Advert close date: 11:59pm on 19<sup>th</sup> June 2025</span></p><p><span>Shortlisting date/s: 23dr June 2025</span></p><p><span>Interview date/s: 3<sup>rd</sup> July 2025</span></p><p><span><strong>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.</strong></span></p><p><span><strong><span>Guaranteed Interview Scheme:</span></strong></span></p><p><span>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</span></p><ul>\n<li><span>Members of the Armed Forces and veterans</span></li>\n<li><span>Are currently in care, or have previously been in care<br></span></li>\n<li><span>If you consider yourself to be disabled or if you have a long-term health condition</span></li>\n</ul><p> </p><p><span><em><span>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our </span></em><a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\"><em><strong><span>Southwark Stands Together programme</span></strong></em></a><em><span>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.</span></em></span></p>","shortDescription":"","salaryDescription":"£52674 - £59772 per annum","publishDate":"2025-05-23T09:15:25.000Z","expirationDate":"2025-07-22T09:15:25.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/25f011a6-f329-44e1-a115-5168fc601a54.jpg","score":1,"featured":false,"enhanced":false},{"id":"9d548d5a-b555-47d1-a82c-d9b46133f285","title":"Support Mentor (12 month FTC)","employer":"Social Interest Group","department":"","location":"1 Whitchurch Road","locationType":3,"description":"<p><strong>Job Title: </strong>Support Mentor</p>\n<p><strong>Location:</strong> Based in service which is in Royal Borough of Kensington and Chelsea [RBKC] (nearest tube: Latimer Road - Circle and Hammersmith and City Lines))</p>\n<p><strong>Salary: </strong>£27,000</p>\n<p><strong>Shift Pattern: </strong>12 month fixed term contract, 37.5 hours per week, Monday to Friday on a rota 09:00 - 17:00 and 11:00 - 19:00, you may also be required to work outside these hours including weekends, lates, and bank holidays.</p>\n<p><strong>About the role</strong></p>\n<p>We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:</p>\n<ul>\n<li>Supporting residents with daily tasks</li>\n<li>Holding a caseload, conducting key work sessions which are personable to their needs</li>\n<li>Carry out regular welfare checks, safeguarding checks, and general living checks</li>\n<li>Encourage residents to take part in activities and events</li>\n<li>Keep support plans up to date on a regular basis</li>\n<li>Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary</li>\n<li>Carry out general housing management support</li>\n</ul>\n<p><strong>About you</strong></p>\n<p>We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. </p>\n<ul>\n<li>Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs</li>\n<li>Ability to show empathy and compassion to our residents, and different challenges they face</li>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>\n<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>\n<li>Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. </p>\n<p>SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£27,000","publishDate":"2025-05-23T08:34:00.000Z","expirationDate":"2025-06-08T08:34:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/89ba92e6-495d-43ec-88e4-7c9adb9ff66e.jpg","score":1,"featured":false,"enhanced":false},{"id":"82bed2de-cd80-4b6c-b7c0-5ab7ccb3d1e1","title":"Team Manager – Safeguarding Adults","employer":"Harrow Council","department":"","location":"Harrow, Middlesex, United Kingdom","locationType":3,"description":"<h4> Job Description </h4><strong>Overview</strong><br><p>Are you a dynamic and experienced safeguarding professional ready to take the next step in your leadership journey? Harrow Council is seeking a passionate and strategic <strong>Adult Multiagency Safeguarding Hub (MASH) and Deprivation of Liberty Safeguards Team Manager</strong> to lead a dedicated team at the forefront of adult protection.</p><p>In this pivotal role, you will:</p><ul>\n<li>Lead and coordinate a multi-disciplinary team to ensure timely, effective safeguarding responses.</li>\n<li>Drive collaborative working across health, police, social care, and voluntary sectors.</li>\n<li>Champion best practices in safeguarding adults at risk, ensuring compliance with the Care Act and local safeguarding procedures.</li>\n<li>Use data and insight to inform decision-making and service improvement.</li>\n</ul><p>We’re looking for someone with:</p><ul>\n<li>Substantial experience in adult safeguarding and multiagency working.</li>\n<li>Strong leadership and decision-making skills.</li>\n<li>A commitment to person-centred, strengths-based practice.</li>\n<li>A social work qualification and registration with Social Work England (or equivalent).</li>\n</ul><p><strong>Why Harrow?</strong> Harrow is a vibrant, diverse borough with a strong commitment to protecting its most vulnerable residents. You’ll join a supportive leadership team and benefit from ongoing professional development, and the opportunity to make a real difference.</p><p><strong>Apply now and be part of a team that puts safeguarding at the heart of everything we do.</strong></p><br><strong>About You</strong><br><p>The successful candidate will have:</p><ul>\n<li>Extensive working knowledge of the legislation/policies that relate to the safeguarding adults’ agenda i.e. Mental Capacity Act/Deprivation of Liberty Safeguards; Care Act – to a level that enables clear guidance to be given to staff.</li>\n<li>Minimum of 5 years post qualification experience.</li>\n<li>Significant experience in carrying out and/or overseeing safeguarding adults’ enquiries.</li>\n<li>Experience of chairing Safegurding Meeting.</li>\n<li>Relevant professional qualifications e.g. CSS, CQSW, DipSW.</li>\n<li>Ability to deal with complex issues appropriately e.g. oversee several ongoing enquiries running concurrently.</li>\n<li>Ability to work occasional unsocial hours.</li>\n<li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li>\n</ul><br><strong>Related Documents</strong><br><p>For more information, please refer to the <a href=\"https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=19137&hashed=-1541998802\">Role Profile/Selection Criteria</a></p><h4>About us</h4><p> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.</p><h4>Other information</h4><p> Support for candidates visit:<a href=\"https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&categoryId=210277\">Harrow.gov.uk</a> Our behavioural indicators roles <a href=\"https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11\">below G11</a> and <a href=\"https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11\">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href=\"https://www.harrow.gov.uk/jobs/jobs-harrow-council\"> Please click here to view Harrow Council's benefits</a></p><h4>Important Note</h4><p> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href=\"https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice\">equality statement</a>.<br>As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href=\"mailto:resourcing@harrow.gov.uk\">resourcing@harrow.gov.uk</a><br></p><p> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.<br>Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.<br>Harrow redeployees will be given priority consideration.<br>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href=\"www.cifas.org.uk/fpn\">www.cifas.org.uk/fpn</a><br></p><p><br></p><img><img>","shortDescription":"","salaryDescription":"£53,109 - £60,414","publishDate":"2025-05-22T23:00:00.000Z","expirationDate":"2025-06-08T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7ecae498-142a-4af2-824b-dc3517e17400.png","score":1,"featured":false,"enhanced":false},{"id":"30fb9f79-373d-4809-9aa4-71afaea69a7f","title":"Councillor and Governance Support Officer","employer":"Westminster City Council","department":"","location":"Westminster","locationType":2,"description":"<div>\n<div>\n<h2><strong>About Us:</strong></h2>\n</div>\n<div>\n<p><strong>THE EXTRAORDINARY STORY OF DAPHNE’S INSIGHT</strong><br><br>Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day.<br><br>Daphne, our champion for people with learning difficulties, is a real beacon. She doesn’t just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she’s a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people – and ultimately residents – benefit every day.<br><br>Please view the extraordinary story of Daphne’s Insight <a href=\"http://vimeo.com/user13091914/review/527291932/11e06683b6\"><strong>here</strong></a>.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>The Role:</strong></h2>\n</div>\n<div>\n<p>As Councillor and Governance Support Officer you can make your own powerful contribution to Westminster’s success. From managing elected officials' diaries and supporting the Council’s governance process to administering the ward budget programme, you’ll respond to all sorts of important challenges as you enable our key decision-makers to perform their roles smoothly and effectively. This vital work will help to deliver our Fairer Westminster strategy and support Cabinet Members as they make the decisions that affect the lives of people and communities in Westminster.<br><br>Working closely with politicians, your day-to-day tasks will be varied and could include arranging a complex cross-Council meeting with various stakeholders, commissioning a briefing note for a Cabinet Member on a pressing strategic priority, or supporting applicants through the ward budget application process. You’ll also take a lead role in supporting a broad portfolio of casework, working with everyone in the council from junior officers to our most senior stakeholders. Maintaining oversight of complaints and casework, you’ll also work in partnership with relevant service areas to resolve issues and conduct investigations into the specifics of each challenge, while ensuring our residents have the best possible experience when they interact with the Council.<br><br>Working in a team with great links across the Council, this role is a great opportunity for someone who has strong organisational skills, is enthusiastic about local government and is interested in learning more about the inner workings of a Council.<br><br>If you think you could be a good fit and would like to learn more about the role, please get in touch with Nikki (<strong><a href=\"mailto:ncostain@westminster.gov.uk\">ncostain@westminster.gov.uk</a></strong>) for an informal chat.<br><br>Please refer to the <a href=\"https://hants.sharepoint.com/:b:/s/IBCS8679/EUdstE4S6P9Kmb5ZRoy2PmUB7wF4cIB2WhdJzNkphC388g?e=A7RQT8\"><strong>Job Description</strong></a> for more information.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>About You:</strong></h2>\n</div>\n<div>\n<p>As a key member of a small team working at the heart of the Council, you’ll be proactive, methodical and enjoy working with a diverse range of people at different levels of our organisation. It goes without saying that you’ll have brilliant organisational skills and the ability to work in a fast-paced, politically driven environment, and more than that, you’ll be ready to quickly get to grips with large and complex amounts of information while balancing several workstreams at the same time.<br><br>Comfortable when it comes to handling financial administration, including processing payment requests, you’ll be highly collaborative and personable with a flair for building good relationships with everyone you work with. You should also be aware of the key challenges facing local government, and confident in your ability to communicate tactfully and diplomatically.<br><br>Whilst you’ll be happy to work with limited supervision, you’ll also know when to ask your team for help and when to seek advice from colleagues. Above all, you’ll be interested in the work we do and willing to get stuck in. In return, we’ll offer you a dynamic work environment with great career development opportunities and the chance to work on some of the most pressing issues facing local government today.<br><br>Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.<br><br>We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.</p>\n</div>\n</div>\n<div>\n<div>\n<h2><strong>What We Offer:</strong></h2>\n</div>\n<div>\n<p>Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.<br><br>At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  <strong><a href=\"https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties\">https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties</a></strong><br><br>As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.<br><br>The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.</p>\n</div>\n</div>","shortDescription":"<p>Seeking a Councillor and Governance Support Officer for Westminster City Council to assist in managing officials, ward budgets, and resolving issues effectively.</p>","salaryDescription":"£33,291 - £36,345 per annum. Salary negotiable depending upon experience.","publishDate":"2025-05-22T13:56:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1c28b90a-ba74-4aad-a10a-ff89ce3230ef.png","score":1,"featured":false,"enhanced":true},{"id":"9870485e-a9fd-485b-baaa-fa3c53768e7d","title":"Fostering Recruitment Advisor","employer":"London Borough Of Waltham Forest","department":"","location":"Walthamstow, Greater London, United Kingdom","locationType":3,"description":"<p><strong>Organisation</strong>: London Borough of Waltham Forest</p><p><strong>Salary: </strong>PO3 £44,331 - £47,532 </p><p><strong>Contract Type:</strong> Full-time/Permanent<br><strong>Working hours per week: </strong>36 </p><p><strong>Application Deadline:</strong> 08/06/2025</p><p><strong>Proposed Interview Date(s): </strong>TBC<br><strong>Reference:</strong> 1755</p><p> </p><p><strong>About Us:</strong> </p><p>Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. </p><p>We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. </p><p>London Borough of Waltham Forest is one of the <a href=\"https://www.london.gov.uk/good-work-standard\">Mayor of London’s Good Work Standard</a> employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. </p><p><strong>The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. </strong></p><p><strong>Click here for further information on the </strong><a href=\"https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice\"><strong>Human Resources recruitment privacy notice</strong></a><strong>. </strong></p><p> </p><p><strong>About the role:</strong> </p><p><strong>Local Community Fostering</strong> is a network of northeast London councils, led by the London Borough of Waltham Forest, working together to inspire local people to become foster carers.  The service is part of a new nationwide approach to increase the number of local authority foster carers across England. </p><p>The <strong>Fostering Recruitment Advisor</strong> plays a vital role in supporting and recruiting prospective foster carers. By providing high-quality information, advice and guidance, they ensure a seamless and positive experience for applicants. The role involves screening candidates, conducting initial home visits and managing enquiries efficiently. Collaborating with fostering teams and participating in promotional activities, the Fostering Advisor helps raise awareness and attract new applicants. Their commitment to compliance, safeguarding and continuous improvement ensures high standards and positive outcomes for children in care. </p><p> </p><p><a href=\"https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Fostering%20Recruitment%20Advisor%20(1755).pdf\"><strong>>> Click here to download the Role Profile <<</strong> </a></p><p> </p><p><strong>Key Responsibilities:</strong> </p><p>Provide high-quality information, advice, and guidance to prospective foster carer applicants.  Respond to enquiries via telephone, email and social media, ensuring timely and accurate responses.</p><p> Screen prospective foster carer applicants to ensure they meet the required criteria for fostering.  Conduct high-quality initial home visits, subject to training.</p><p>Manage a database of foster carer applicants, ensuring up-to-date records.  Use the system to follow up on enquiries and maintain regular contact with prospective foster carers.</p><p>Build positive relationships with fostering teams across the Local Community Fostering region, collaborating to promote timely progression of enquiries after screening.  Liaise with colleagues in other teams to organise appointments and follow up on enquiries.</p><p>Participate in fostering promotional activities and public events to raise awareness and attract new applicants.  Assist in organising and staffing stalls at community events, fostering information sessions and distributing promotional materials.</p><p>Ensure compliance with legislation, policies, and best practices in fostering recruitment and assessment.  Participate in audits and quality assurance processes to maintain high standards in recruitment work.</p><p>Proactively seek opportunities to improve the experience of prospective foster carers and suggest ideas for increasing long-term retention.</p><p>Be aware of and work in accordance with the Council’s child and protection policies and procedures to safeguard and promote the welfare of children.</p><p>Ensure compliance with GDPR and other information governance requirements by managing data and information according to relevant policies and regulations.</p><p>Lead on the development, implementation, maintenance and management of systems, policies, procedures and / or standards within area of responsibility.</p><p>Work closely with the Senior Fostering Advisor and other team members to develop and implement recruitment strategies.</p><p>Willingness to work flexibly regarding location and work pattern, with support for flexible working arrangements provided.  Ability to manage multiple tasks and work flexibly, including occasional evenings and weekends by prior agreement.</p><p> </p><p><strong>Knowledge, Skills and Experience </strong></p><ul> <li>Strong interpersonal skills, including a confident phone manner, great listening skills and the ability to build and positively influence relationships.</li> <li>Ability to focus and accurately record information while working in both remote and open-plan office environments.</li> <li>Experience in providing high-quality information, advice and guidance.</li> <li>Experience in recruitment, social care or a related field.</li> <li>Capable of offering information in a friendly and appropriate manner, tailored to the situation.</li> <li>Committed to promoting equality, diversity, and inclusion and willing to work with others to challenge discriminatory actions or practices.</li> <li>Understanding of the challenges faced by foster carers and the complexities of fostering assessments.</li> <li>Experience handling confidential issues with discretion and tact.</li> <li>Ability to engage with community groups and networks to raise awareness of local authority fostering.</li> <li>Passionate about fostering and supporting prospective foster carers.</li> <li>Logical planning skills, ability to cope well under pressure, self-awareness and creativity.</li> <li>Experience in setting up, maintaining, and developing administrative systems and processes.</li> <li>Good data collection and analytical skills to achieve positive outcomes in recruitment.</li> <li>Ability to work independently, organise workload effectively and meet deadlines.</li> <li>Exceptional attention to detail.</li> <li>A keen interest in achieving the best outcomes for children.</li> <li>Knowledge of relevant national legislation, regulations, and safeguarding policies.</li> <li>Ability to develop a detailed understanding of the local area and community demographics.</li>\n</ul><p> </p><p><strong>Qualifications and Requirements:</strong> </p><p><i>To be considered for this position, you should meet the following requirements: </i></p><p>Degree or equivalent or vocational qualification in relevant subject or area</p><p>Evidence of Continuous Professional Development</p><p> </p><p><strong>Terms and conditions:</strong> </p><p><strong> </strong>The below terms and conditions apply to this role: </p><p>Satisfactory employment references and CIFAS identity checks; </p><p>Satisfactory declaration of interest; </p><p>This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; </p><p>Satisfactory DBS check; </p><p>As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. </p><p> </p><p><strong>How to Apply:</strong> </p><p>Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. </p><p>We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  </p><p> </p><p><strong>Equal Opportunity Employer:</strong> </p><p>Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. </p><p>To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. </p><p>We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. </p><p>For more information on the benefits of working for the Council, please visit <a href=\"https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us\">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. </p><p> </p><p><strong>Contact Information:</strong> </p><p>If you have any questions about this vacancy or the application process, please contact - Roberta Onyekwelu Head of Service, Permanence & Resources on Roberta.onyekwelu@walthamforest.gov.uk</p><p>If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href=\"mailto:recruitment@walthamforest.gov.uk\">recruitment@walthamforest.gov.uk</a>. </p>","shortDescription":"","salaryDescription":"PO3 £44,331 - £47,532","publishDate":"2025-05-22T11:02:57.000Z","expirationDate":"2025-06-08T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f9ae91c3-de10-4fe5-8310-73b2a5370b4f.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":70,"page":1,"pageSize":20,"facets":{"ContractType":{"0":3,"1":52,"2":6,"3":2,"5":7},"WorkingPatterns":{"1":51,"2":7,"3":1,"5":1,"7":3},"EmployerType":{"charity/voluntary":9,"local government":57,"social housing":4},"PublishDate":{"1":0,"2":5,"3":13,"4":35,"5":70},"LocationType":{"2":8,"3":62},"JobTypes":{"administration":5,"customer service":1,"education":3,"finance":1,"housing":1,"political":1,"project management":1,"social care":70,"social work":1,"youth work":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.693756,"lng":-0.15391503},{"lat":51.633682,"lng":-0.15391503},{"lat":51.633682,"lng":-0.009429969},{"lat":51.693756,"lng":-0.009429969},{"lat":51.693756,"lng":-0.15391503}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1748772880803,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"enfield",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["social-care"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"enfield\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"social-care\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Social Care","slug":"social-care"}],"dataUpdateCount":1,"dataUpdatedAt":1748772880657,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","social-care"],"queryHash":"[\"jobTypesAutocomplete\",\"social-care\"]"}]}
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Customer Relations Officer - Complaints (Fixed Term Contract until April 2026)

Origin Housing

Origin Housing logo

£44,632 per annum

Camden, Islington, Euston, London (Hybrid)

Posted 2 days ago

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