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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0349/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0350/work-for-us.pdf" target="_blank">work-for-us</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0351/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0352/Job_Description_Senior_Operator_October_2025.pdf" target="_blank">Job_Description_Senior_Operator_October_2025</a></li>
</ul>

Our preferred method of receipt of application is via the online application form.
Should you have any difficulties applying online, please e-mail <a href="mailto:recruitment@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a> or contact (01858) 821304/7.
CV's will not be accepted.
INTERNAL ADVERT
Job title: Senior Operator - Lifeline
Location: Market Harborough, Leicestershire – office based with some homeworking
Status: Permanent
Hours: 37 hours per week 
Grade: Grade 5 £31,022 to £33,699
Harborough District Council is seeking an experienced Senior Operator to join our Lifeline Control Centre. If you enjoy working with and supporting vulnerable people, have excellent communication skills, and want to be part of a friendly team, then this role is for you.
The Council’s Lifeline Control Centre provides an emergency telecare alarm system (‘Technology Enabled Care’) that supports vulnerable residents 24 hours per day, 365 days per year.&nbsp; It also receives and manages general enquiries outside of office hours. The lifeline service operates within the Harborough district and also provides the service to a number of local councils and other partners/organisations.
Working during office hours, the role will oversee the day-to-day provision of the Lifeline Service.&nbsp; This includes ensuring Lifeline service remains operational, and procedures are kept up to do date to provide high quality services meeting both customer needs and Council objectives.
Working alongside the Control Centre Manager, you will on a daily basis ensure the service is fully resourced, and the equipment that supports these critical services is maintained and operational.&nbsp; You will undertake marketing opportunities to promote the service to new clients, provide the manager with statistical reports and information to help ensure continued improvement.&nbsp; When needed you will be required to deputise for the Control Centre Manager such as attendance at meetings.
An understanding of information technology and its application in supporting customers, excellent interpersonal and communication skills, and the ability to solve problems and works under pressure are essential.
Although this role is required to work during office hours, from time to time the successful candidate may be required to work outside normal office hours and act as emergency contact on a rotating basis for which time off in lieu will be given or appropriate overtime payments authorised.
We are only accepting applications from internal applicants.
This post is subject to a standard criminal background check via the Disclosure and Barring Service. 
Harborough District Council has an open and positive stance on the protection of children, young and vulnerable people.&nbsp;
All applicants should be aware that any employee who is at threat of redundancy at the time of a position being advertised will have priority status.
The closing date for receipt of completed applications is&nbsp;12th November 2025. It is anticipated that interviews will be held on 18th November 2025.
Desirable criteria from the person specification may be used for sifting purposes.

Senior Operator - Lifeline (Internal Applicants Only)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9451/M506_Refugee_Resettlement_Officer_-_Job_Profile.pdf" target="_blank">M506_Refugee_Resettlement_Officer_-_Job_Profile</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.
We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.
An exciting new opportunity has arisen to join the Refugee Resettlement Team to support refugees resettled across Leicestershire and Rutland.
The role
The Refugee Resettlement Officer will be responsible for providing effective integration and orientation support for individuals and families who have been resettled in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life across Leicestershire and Rutland.
So, if you have:
<ul>
<li>Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.</li>
<li>Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.</li>
<li>Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.</li>
<li>Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.</li>
<li>Good written communication skills including the ability to produce clear and concise support plans and reports.</li>
<li>Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day-to-day case work.</li>
</ul>
then this role might be for you.
If you have any questions, please contact Aiza Javed on <a href="mailto:aiza.javed@charnwood.gov.uk" target="_blank">aiza.javed@charnwood.gov.uk</a> for an informal chat about the role.
Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.
The successful applicant will be subject to an enhanced DBS check.
Secondments will be considered, please ensure you have your Line Manager’s approval to apply.
What we offer
There are many benefits to working with us:
<ul>
<li>The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service,plus bank holidays;</li>
<li>agile working for many roles;</li>
<li>opportunities for professional development linked to many roles,</li>
<li>and access to the Local Government Pension Scheme.</li>
</ul>
The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href="http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion" target="_blank">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>
We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.
Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.
About the Council&nbsp;&nbsp;
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.&nbsp;
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.&nbsp;
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together&nbsp;
About Charnwood&nbsp;
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.&nbsp;
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.&nbsp;

Charnwood Borough Council

Refugee Resettlement Officer M506

<h4> Location </h4> Mansfield House <h4> Business Area </h4> Criminal Justice <h4> Department </h4> J - Criminal Justice Department <h4> Rank </h4> N/A <h4> Grade </h4> 4 <h4>Salary</h4>£30,468 - £34,329<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 37 <h4> Additional Working Conditions </h4> Suitable for Job Share, Flexi-time, Part Time <h4> Type of Contract </h4> Fixed Term <h4> Duration of Post if not Permanent </h4> 12mths <h4> Vetting Level Required </h4> RV <h4> Description </h4>Help bring offenders to justice and empower victims and witness.We’re looking for two passionate individuals to join the team as Witness Care Officers on a 12-month fixed term basis, providing a vital support to victims and witness throughout their cases. In this rewarding role, you’ll deliver updates and information in line with legislation, ensure individuals are aware of the services available to them and help cases progress smoothly and effectively.You’ll be <ul><li>Supporting and guiding victims and witness relating to their cases.</li><li>Regularly contact witness ensuring they are ready and attend hearing/hearing outcomes.</li><li>Processing information and written/verbal enquiries accurately on computer databases.</li></ul>You must have<ul><li>Experience displaying empathy to distressed customers in a confidential setting.</li><li>Excellent communication and interpersonal skills at all levels, including negotiation and influencing positively.</li><li>Problem solving skills using information gathered and analysed from various sources.</li></ul>What’s in it for you? At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of <a href="https://careers.leics.police.uk/what-we-can-offer-you" target="_blank">reward and benefits</a> available to all our employees.What’s next Please click APPLY to complete your application telling us how you meet the essential and desirable criteria by showcasing your skills and experience.To support you with your application we’ve provided some <a href="https://sway.office.com/f7vdBgaEUUPYS6db?ref=Link&amp;loc=mysways" target="_blank">application guidance</a> and the <a href="https://careers.leics.police.uk/find-your-place-in-the-force/supporting-force/police-staff-recruitment-process" target="_blank">recruitment process</a>.To find out more, register for our upcoming information webinars click <a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/appcentre-External/brand-5/xf-35bf918de988/candidate/jobboard/vacancy/12/adv/" target="_blank">here</a>. <ul><li>Vacancy closes on Sunday 2nd November 2025 at 23:55.</li></ul>If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: <a href="mailto:careers@leics.police.uk" target="_blank">careers@leics.police.uk</a>Who we areAt Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire. To understand how you can make a difference visit our <a href="https://careers.leics.police.uk/" target="_blank">careers website</a>.We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/xf-6f7551971483/candidate/download_file_opp/9105/56782/1/0/5539b6a373000b3eaf76dae235a2ce39989cd906" target="_blank"> Witness Care Officer.pdf – 261KB </a> 





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3 Social Care Jobs in Leicestershire