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Job summary

The role:

Working in Operations means translating regulation into action and making sure the industry understands and adheres to the legislation set out to protect the public’s interest. Based in Intelligence, you will be an Intelligence manager with primary focus on the delivery of the Sports Betting Intelligence work areas as well as supporting the wider work of the Intelligence Team.

The role of the SBIU manager is important to the work of the Gambling Commission and plays a vital role in protecting sports from match-fixing and corruption. This ensures fair and transparent competition for those involved in the sport and betting consumers alike.

Job description

Your responsibilities:

• It’s about leading: The role will lead on the delivery of the Sports Betting Intelligence workstream ensuring it remains effective and contributes to tackling the wider intelligence threats which impact on the Commissions strategic priorities.
• It’s about team-working: The role is responsible for the management and development of Sports Betting Intelligence colleagues who collect, evaluate and analyse information, as well as disseminating intelligence products both internally and externally to a wide range of national and international stakeholders. This involves managing a reactive workload (as reports are received into the SBIU & wider Intelligence Team), as well as proactive activity such as establishing support arrangements for major international sports tournaments hosted in the UK.
• It’s about organisational skills: It requires excellent planning and organisation skills to manage the diverse demands of the role which includes progressing IRFs, intelligence development & providing resilience for other intelligence functions. You will engage with both UK-based and international law enforcement agencies, domestic and international sport governing bodies and other partner organisations. The role also requires the experience to identify and manage risks to help protect sports betting integrity in Great Britain, taking the lead on applying mitigating action as appropriate, prioritising workloads and due to the reactive nature of the work of the team, balancing many conflicting priorities. You and your team will provide reciprocal resilience to the Intelligence management team in managing proactive intelligence led initiatives.
• It’s about relationship building: The role involves operational and strategic collaboration with partners, the industry and wider national and international stakeholders, often trying to balance conflicting agendas to reach a resolution for which excellent communication skills, both written and verbal are critical. A sound understanding of relevant legislation and regulation to ensure compliance maintained at every level in day-to-day activity is also required. The role will also provide support to requests for ad hoc activity, including providing briefings to a wide range of stakeholders from Programme and Executive Directors through to Government and contributing to organisational intelligence threats, which require additional resource for projects as directed by the Programme or Executive Director.
• It’s about making this a great place to work: You will role model our Ways of Working and will build capability, resources and confidence within the Enforcement and Intelligence programme and across the organisation to make it a great place to work.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

This position excludes the postholder from playing the National Lottery.

Person specification

What we’re looking for:

Essential criteria:

• Proven experience of managing and developing staff across a diverse programme of activities within tight deadlines to deliver results
• Excellent communication skills, written and verbal, with the ability to communicate at all levels, including the ability to deliver engaging presentations to diverse audiences
• Strong intelligence background
• You should be able to interpret legislation and legislative changes and understand how this will impact our work

Desirable criteria:

• Knowledge and understanding of sports betting and related integrity threats
• Knowledge and understanding of gambling legislation
• Knowledge and understanding of data protection legislation

Benefits

Alongside your salary of £45,000, Gambling Commission contributes £13,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies including compressed working hours
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be declined. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise of an initial remote (MS Teams) interview to explore experience and understand suitability and a second stage presentation and in-person interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on Sunday 19th July 2026.

Interviews are expected to be held week commencing 27th July 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.

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Please apply if you want to be part of an organisation that is force for good!

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Intelligence Manager Job Advert (TBC) Opens in new window (pdf, 183kB)