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Job title: Children and Family Centre Support Worker
Grade: BR4
Salary: £25,522 - £25,703
Contract: Permanent/Full-time
Working Hours: Monday to Friday, 9-5
Location: Various
Working pattern: On-site daily, does not support working from home
Directorate / Service: Bromley Children Project, Early Intervention and Family Support Services

This is a public facing role working in our Children and Family Centres and does not support working from home.

This is not a key worker role; in this post you will not be allocated families to support on a one-to-one basis. This post is about supporting the running of our six Children and Family Centres. There are occasional Saturday morning sessions which are notified in advance, but mostly this is working Monday to Friday.

A warm, friendly, ‘people-person’ with outstanding communication skills is required for these busy posts. A positive ‘can-do’ attitude is essential as the role supports the smooth running of the local authority’s six Children and Family Centres/Family Hubs which means working across a variety of locations with different staff teams and families. We need an enthusiastic person with experience of working in a customer facing environment, who has the ability to work effectively under pressure.

Good local knowledge of services available to support parents and their children is key, as is being able to work flexibly and balance the needs of service users, whether parent or child, with the needs of the local authority. Confidence to occasionally cover a centre without other colleagues onsite is essential, alongside the ability to work well within a team and to share ideas about how to improve the service offered, and support others in the team to do the same. This requires the ability to think and work in a positive way whether working with colleagues or the public. Basic knowledge of administration and IT is required.

There will be a competitive selection process which will assess candidates’ application statement against the requirements in the Person Specification, as well as their performance at interview and responses to a range of tests which will encompass a multitude of the skills/knowledge areas described in the person specification.

This is not a virtual role. The post holder will be required on site daily.

Applications should fully address the person specification as they will be competitively shortlisted against this.

All appointments will be offered at the minimum salary point for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

The successful candidate will require a satisfactory enhanced DBS check.

We welcome candidates that reflect our local communities.

If you have any questions about the role, please contact Amanda Brannigan on 020 8461 7259.

Closing date for applications: midnight Sunday 26th of 2026.

Interviews (face-to-face): will be held on Thursday 6th August 2026

Applicants need not apply if they have appliedin the last 2 months.

Applications will be assessed based on the criteria set outin the Job Description and Person Specification, which can be found here.

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment. We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions frompermanent recruitment agencies. If you are a candidate and would like tocontact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk