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Job summary

Operating within the Investigatory Powers Act 2016 officers target and intercept criminal communications.

Officers apply their specialist skills to analyse the content of communications, identifying tactical and strategic intelligence which drives the Agency’s response to serious organised crime.

Job description

Officers are responsible for the covert collection and analysis of criminal communications. The unique and critical insight provided by intercept means that Officers are at the forefront of tackling the threat from Serious and Organised Crime, providing the intelligence obtained from intercepted communications to operational teams to effect arrests, the seizure of money, drugs and firearms and prevent loss of life.Duties and Responsibilities:

• Intelligence Development - To contribute to the acquisition and development of tactical and strategic intelligence relating to serious and organised crime affecting the UK within a dynamic environment. To conduct intelligence development, research and analysis in support of the National Crime Agency’s Annual Plan, National Control Strategy and other identified priorities in the fight to cut serious and organised crime. To work collaboratively with the NCA operations teams and partners to deliver a unified crime fighting response to serious and organised crime.
• Shift work- To work shifts to provide a service which delivers dynamic support to NCA and partner operations.
• Operational Support - To provide fast paced operational support to the Agency by gathering, analysing and disseminating intercept intelligence in accordance with legislation and policy. To draft and submit Warranty and Communications Data applications, as required, for the purpose of intelligence gathering.
• Risk Management- To identify, prioritise and manage risk in accordance with legislation and policy.
• Sensitive Intelligence - To ensure the quality, secure handling and dissemination of intelligence, maintaining confidentiality, sensitivity and a duty of care in line with Agency policy.
• Stakeholder engagement- To build good working relationships with both internal and external partners including police forces and other government agencies.

Please Note: For successful candidates, your appointment as an Intercept Operations Officer of the National Crime Agency and continued employment is dependent on successful completion of the 10-week Intercept Training Programme, which is a pass or fail course.

Person specification

Skills, Knowledge and ExperienceDescriptionCommunicationEffective communication to a wide range of stakeholdersAnalysisAbility to analyse information from a number of sourcesProblem SolvingApplication of understanding to solve problemsDecision MakingRisk based decision making within Operational environment.Changing and ImprovingInitiatives to improve efficienciesOn-call working: Alternate weeks (Monday-Friday) of earlies and lates - Earlies 06:00-14:30, Lates 13:30-22:00 Weekend attendance 1 in 4 which will be a combination of earlies, lates and mid-day (10:00-18:00). On-call no more than 1 week in 6. To note: The On-Call Rota is subject to review based on service needs.

Vetting requirements - DV Enhanced STRAP

The requirement for DV Enhanced clearance is to have been present in the UK for at least 7 of the last 10 years.Failure to meet the residency requirements will result in your security clearance application being rejected. For further information on National Security Vetting checks please visit the following page Demystifying Vetting.Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Effective communication to a wide range of stakeholders
• Ability to analyse information from a number of sources
• Ability to solve complex problems in a dynamic work environment.

Benefits

Alongside your salary of £37,428, National Crime Agency contributes £10,842 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £10445. Further information on the benefits of the scheme is available on the Civil Service Pension Website.

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

How we will assess you

Your application will be assessed against the following:Technical - this will be assessed by 250 word examples on:

• Effective communication to a wide range of stakeholders

• Ability to analyse information from a number of sources

• Ability to solve complex problems in a dynamic work environment.

A panel will assess how well your application demonstrates the requirements outlined above.

Longlist

In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

- Effective communication to a wide range of stakeholders .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For guidance on the application process, visit:
NCA Applying and Onboarding

Assessment 1

The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.

Additional assessment methods used alongside InterviewAs part of the assessment process Written assessment will be required to assess the criteria outlined below:As part of the interview process you will be required to complete a Pre-Training Assessment, which is an aptitude-based assessment to determine your suitability for the role. The test will be followed by an Interview assessing the below criteria

Success Profiles at Assessment

Behaviours

• Changing and Improving

• Making Effective Decisions

Technical

• Effective communication to a wide range of stakeholders

• Ability to analyse information from a number of sources

• Ability to solve complex problems in a dynamic work environment.

Experience

• Pre-Training Assessment

Assessment OutcomeOutcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

1. Lead criteria (behaviours/technical/experience)
2. If still tied, desirable criteria will be assessed (if advertised)
3. If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.You will be subject to vetting and pre-employment checks before appointment.Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. We encourage all candidates to visit the NCA Careers Page for more information.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : The Central Recruitment Team
• Email : central.recruitment@nca.gov.uk

Recruitment team

• Email : central.recruitment@nca.gov.uk

Further information

If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.