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Commercial Quality Assurance and Course Administration Officer

Commercial Quality Assurance and Course Administration Officer

locationUnited Kingdom
remoteHybrid
ExpiresExpires: Expiring in less than 2 weeks
Administration
Flexible
£36,520 per year

Job summary

​​This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements. In order to work for the College of Policing you must have the Right to Work in the UK with indefinite leave to remain. In addition, you will also be required to provide an address history in the UK for the preceding 3 years.

About us:

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

Although we are Public Servants, we are accredited by the Civil Service Commission (CSC) and recruit by merit on the basis of fair and open competition, as outlined in CSC’s recruitment principles.

Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service will follow the standard Cabinet Office policy and new starter/modernised terms will apply.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

As a Commercial Quality Assurance and Course Administration Officer, you will be assisting in the coordination and delivery of commissioned international projects and training programmes by providing high-quality logistical, administrative, financial and stakeholder support. The postholder will contribute to the professional, compliant and timely delivery of international policing services, ensuring effective liaison with clients, suppliers, internal teams and deployed personnel.

This role supports the coordination and delivery of international policing training programmes by providing end-to-end administrative, logistical, and quality assurance support. It involves working closely with internal teams, international partners, and external stakeholders to ensure all course materials, documentation, and reporting are accurate, compliant, and delivered to required standards. The postholder helps maintain effective organisation of training delivery by managing key documentation, supporting course administration activities, and ensuring timely and professional communication between all parties involved. A key part of the role is ensuring that programmes are delivered smoothly, meeting quality, governance, and client requirements.

Person specification

Some of your responsibilities will include:

  • Leading end-to-end quality assurance of international programme documentation.
  • Ensuring documents meet required standards and readiness requirements.
  • Producing compliant end-of-course submission packs.

To be successful in this role you’ll need:

  • Experience in administrative, documentation or quality assurance roles.
  • Proven ability to manage and quality-check detailed documentation with high accuracy.
  • Experience producing or analysing management information (MI) reports and working collaboratively with multiple stakeholders.

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Audit and compliance checking
  • Stakeholder Management
  • Management information (MI) reporting

Benefits

Alongside your salary of £36,520, College of Policing contributes £10,579 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

College staff have Public Servant status. As a Public Servant, you are eligible to join the Civil Service Defined Benefit Pension Scheme.

The College is a great place to work. We're passionate about our people and offer a wide range of benefits, including (but not limited to):

  • Defined benefit pension scheme with an average employer contribution of 28.97%
  • Up to 31.5 days holiday (this is in addition to 8 public holidays and 1 privilege day)
  • Continued professional development and structured career paths
  • Enhanced maternity, paternity and adoption leave
  • Flexi-time (for certain grades)
  • Benenden Healthcare
  • National Dental Plan
  • Discounts for on-line shopping
  • Free employee support line
  • Interest free season ticket loans
  • Rewards and recognition scheme
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.

We also have a number of thriving staff networks that provide the opportunity for advice, support and to drive change. A place to get your voice heard, share experiences and challenge our working practices to ensure equality of opportunity for all.

For more information about our benefits and staff networks, visit What we offer as an employer , College of Policing

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Vacancy reference: 7099

Anticipated interview dates: Week commencing 10th August

This role is available for 12 months as a fixed term appointment or as a secondment opportunity to:

  • colleagues employed directly by the College or the Civil Service. Please note you will be required to obtain the written support of your line manager prior to submitting your application.

Please ensure you return the attached secondment approval form either as an attachment when submitting your application or via email to recruitment@college.police.uk.

For further information on applying for a secondment please visit the “Secondments into the College” page.

For fixed Term contracts:

Whilst this fixed term contract is offered on the understanding that it will only last as long as the stated contract length, there could be a possibility that it could be extended or made permanent should circumstances allow.

Internal College applicants who are at risk of redundancy or in need of redeployment and pass the recruitment process, will be given priority over other applicants.

An initial sift based on the lead behaviour/technical skill “Audit and compliance checking” may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

The closing date for this vacancy is 21st July 2026.

How to apply and contact information:

For further information visit our ‘Work for us’ page.

What it's like working at the College of Policing

If you would like to discuss the role in more detail please contact Steven Johnston, Head of International Business Development - Steven.Johnston@college.police.uk



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Attachments

Secondment approval form Opens in new window (docx, 88kB)Commercial_Quality_Assurance_JD (1) Opens in new window (docx, 71kB)

Salary range

  • £36,520 per year