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<h2>About the job</h2>Salary: £25,183 - £25,992 a year Hours per week: 37 Contract type: PermanentAre you passionate about delivering exceptional customer service? We’re looking for a dedicated Customer Services Advisor to be the first point of contact for our customers, ensuring they receive accessible, professional, and high-quality support. In this vital role, you’ll put customers at the heart of everything you do—whether you're assisting them via our Service Centre or Contact Centre.You’ll work to resolve queries at first contact, helping to deliver better outcomes and lasting solutions. If you take pride in maintaining the highest standards of service and want to make a real difference in your community, we want to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We're looking for a confident and capable Customer Services Advisor who thrives in a fast-paced, customer-focused environment. You’ll handle a wide range of public enquiries across multiple communication channels, offering clear, fluent, and accurate support with professionalism and tact—even when dealing with complex or challenging situations.The ideal candidate will be quick to grasp new information and systems, demonstrating strong IT skills across a variety of platforms, including Windows-based applications and case management tools. Strong numeracy and the ability to accurately record and produce customer documentation are essential.You’ll bring a solid understanding of equality and how discrimination can impact both individuals and service delivery. A recognised customer care qualification or relevant experience is required, along with the flexibility to adjust working hours to meet frontline service demands. A willingness to travel throughout the Borough is also key to maintaining high service standards.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you're passionate about helping people and want to be part of a dynamic, community-focused team, we’d love to hear from you.Please note, we are not accepting repeat applications for this role at this time.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1554743&amp;ptId=11496" target="_blank">download: CSC Customer Advisor L3 March 2017Revised (002).pdf</a></li></ul>





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Luton Borough Council

Customer Services Advisor

<h2>About the job</h2>Salary: £25,183 - £25,992 a year Hours per week: 21 Contract type: PermanentJoin Luton Council as a Reablement Support Worker Empower individuals. Promote independence. Make a difference.Are you passionate about supporting people to live independently in their own homes? Do you want to be part of a dedicated, multi-disciplinary team making a real impact in your community? If so, we want to hear from you!Luton Council is looking for Reablement Support Workers to provide a responsive, customer-led service that helps individuals regain their independence and improve their well-being.What you’ll do:<ul><li>Support individuals through personalised care plans, carrying out personal, practical, and rehabilitative duties</li><li>Encourage and assist clients with decision-making, coping with loss, maintaining social connections, and managing a safe home environment</li><li>Work in partnership with other agencies and represent a professional service</li><li>Use your initiative to report concerns and act on them appropriately</li><li>Maintain clear and accurate records using IT and electronic monitoring systems</li><li>Promote equality and ensure all individuals receive the support they need</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>What we’re looking for:<ul><li>Experience working independently and as part of a team</li><li>Strong interpersonal and communication skills to engage with clients, carers, relatives, and professionals</li><li>You’ll need to show off your fluency in speaking and writing English</li><li>A good understanding of reablement and rehabilitation processes</li><li>The ability to carry out therapeutic activities to enhance independence</li><li>Willingness to obtain an NVQ Level 3 in Health and Social Care (or equivalent) within 12 months of appointment</li><li>Capability to undertake manual handling tasks</li><li>A valid driving licence and access to a vehicle for work across the Borough</li><li>Flexibility to work evenings, weekends, and bank holidays on a rota basis</li></ul>Why join us?<ul><li>Be part of a supportive, dynamic team</li><li>Make a meaningful impact in people’s lives</li><li>Receive ongoing training and development opportunities</li><li>Work in a role that is challenging, rewarding, and fulfilling</li></ul>If you have a passion for helping others and want to be part of a dedicated team improving lives across Luton, apply today!<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1499468&amp;ptId=11503" target="_blank">download: Reablement Support Worker JD&amp;PS .pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1499469&amp;ptId=11503" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Reablement Support Worker

An opportunity has arisen for a motivated individual to join the Sustainable Transport Team. The role of the Road Safety Officer is to design, implement, lead and participate in the delivery of the Council’s Road Safety Education, training and publicity programme in accordance with agreed policies and priorities. Undertake the delivery of road safety education, training, promotional and awareness campaigns utilising a variety of delivery mechanisms including partnership working and digital technology. The individual will also assist with the operation of the School Crossing Patrol service which includes recruitment, training, monitoring, organisation, and supervision of School Crossing Patrols. Candidates should be able to demonstrate qualifications or experience relating to the technical and professional aspects of road safety education, training and publicity, and the liaison with external organisations to facilitate partnership working. Ideally, the candidates should hold certificates relating to formal training in the operation and design of the service area, or a willingness to obtain certification. This full-time role will be able to utilise hybrid working with a mix of working from the office and from home, when not attending educational settings or School Crossing Patrol sites. The office base would be Gun Wharf, Chatham. The successful post holder will be subject to an Enhanced Child DBS check. If you would like to have an informal discussion with the recruiting manager, please call Leanne Adams on 01634 331743.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport and Parking are seeking a Road Safety Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Road Safety Officer

We are currently recruiting for a Financial Assessment Officer to determine service user contributions for community and residential care services and personal budgets and identify potential welfare benefit entitlement. To work out contributions in line with the Council’s Fairer Charging Policies, Charging Regulations and Accommodation Guidelines, Care Act 2014, Third Party Policy and offer practical assistance and advice with the relevant welfare benefit claim processes. Conduct financial assessments and annual reviews under the Council’s Charging Policies, by visit and through desk-based work, in accordance with defined legislation, procedures and timescales so that the Council may correctly charge for social services care packages. To maximise income for the local authority by advising, processing and monitoring of Deferred Payment Agreements as required for users of chargeable social care services as set out within the Councils’ Deferred Payment Policy scheme. Provide a service advising clients, providers through all forms of communication with regards to their financial assessment including client complaints and appeals and complex cases, such as deprivation, disability related expenditure and safeguarding cases.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Financial Assessment Officer 

<h4>The Role</h4>Do you see yourself making a real difference in the lives of children and families?Can you use your experience to support and protect some of Southwark’s most vulnerable children?If yes, we have the perfect role for you!Our Children’s Services division is looking for a dedicated Specialist Social Worker to join our dynamic team and help make a lasting impact.About the Role:We are seeking a passionate and experienced Specialist Social Worker to join Southwark’s Children’s Services. This is a unique and exciting opportunity to lead work in three specialist areas:<ul><li>Southwark Judgement – supporting young people where housing status intersects with safeguarding concerns.</li><li>Pre-Birth Assessments – ensuring timely and robust early intervention for unborn children and their families.</li><li>Intentionally Homeless Families – working with families deemed intentionally homeless to ensure children's welfare remains central.</li></ul>As a Specialist Social Worker, you will:<ul><li>Undertake complex assessments and ensure children’s needs are prioritised regardless of housing status.</li><li>Coordinate and lead pre-birth assessments alongside midwives and early help professionals.</li><li>Address safeguarding concerns with families experiencing housing instability.</li><li>Collaborate with housing, legal, and multi-agency partners to deliver holistic, child-centred outcomes.</li><li>Maintain accurate, up-to-date case records in line with statutory guidance.</li><li>Contribute to the development of best practice within this specialist area.</li></ul>This is a 12 month Fixed Term Contract.About You:You are a committed and experienced practitioner who thrives in complex, multi-disciplinary environments and is passionate about early intervention, safeguarding, and achieving the best outcomes for children.You will need to have:<ul><li>A recognised social work qualification and registration with Social Work England.</li><li>At least 2 years of post-qualification experience in statutory children’s services.</li><li>Proven expertise in child protection, pre-birth assessments, and court work.</li><li>Strong knowledge of the Southwark Judgement and its impact on social work practice.</li><li>Experience supporting families facing housing instability or homelessness.</li><li>Excellent communication, critical thinking, and report-writing skills.</li><li>The ability to manage high-pressure situations and prioritise competing demands.</li></ul>About the Team:You’ll join a motivated and skilled group of professionals in a specialist team that values innovation, collaboration, and continuous learning. The team is focused on safeguarding children and supporting families through integrated and relationship-based practice. For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Abi Omodeni at <a href="mailto:Abi.Omodeni@southwark.gov.uk" target="_blank">Abi.Omodeni@southwark.gov.uk </a>or Victor Dadzie at <a href="mailto:Victor.Dadzie@southwark.gov.uk" target="_blank">Victor.Dadzie@southwark.gov.uk</a>Additional Information:<ul><li>This is a 12 month fixed term contract</li><li>Enhanced DBS required</li></ul>Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 16th July 2025Interview date/s: w/c 28th July 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2544532&amp;ptId=105480" target="_blank">Click here to view the Job Description</a></li></ul>





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Southwark Council

Social Worker – Southwark Judgement, Pre-Birth & Intentionally Homeless Families

Client Driver/Attendant 28 Hours per week (Term Time Only)Our Story:Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:Client Transport have a fleet of assessable vehicles and cars that are required to transport SEN Children and Vulnerable Adults to various location within and outside the Authority boundaries. The operating centre is Lower House Lane Widnes, Transport Co-ordination staff have 33 driver/attendants that are required on a daily basis to run the service.Your Contributions:We have are looking to recruit Client Driver/Attendant(s) into our Passenger Transport Team at Halton Borough Council.To transport SEN Children and Vulnerable Adults.We are looking for employees that display the qualities to enhance an existing professional and well established transport service.The role will primarily be responsible for transporting vulnerable adults and special educational needs children from their homes to various educational establishments and settings within and outside of the borough of Halton.Hours: 28 per week, Split-shifts: Monday to Friday Morning shift-3 hours/Afternoon shift-3 hours (Term Time Only)Each shift may have an operational difference that may require a slight variation in length of each shift that covers the daily 6 hour shift.Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:<ul><li>A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service</li><li>Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions</li><li>3 x Salary Life Cover via Local Government Pension Scheme</li><li>Investment in your personal development </li><li>Free Car Parking at HBC sites </li><li>Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.</li></ul>Next Steps:At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, Jeff Briggs 0151 511 7809Interviews will take place in July/August 2025 At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. We look forward to receiving your application!





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Halton Borough Council

Halton Borough Council's Plan

Client Driver / Attendant

Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. Our Team:You will join our SEND Service within the Children's Services Directorate. The team deliver a variety of services across Halton, ensuring that children and young people with Special Education Needs and Disabilities are supported through to adulthood. You will report to the SEND Manager and be responsible for a caseload of children and young people. Hours: 37 hours per week, Monday to Friday Your Contributions:As an Assessment Coordinator, you will deliver and coordinate Education, Health and Care Plans (EHCPs) for a caseload of child/young people, acting as the key point of contact for families and practitioners, and leading on the ongoing reviews of EHCPs for the child/young person and family. You will lead on annual reviews of EHC Plans and deal with any issues that arise, such as the need for additional resources, funding or support (including from other services within and outside of the local authority) and provision/placement changes. You will ensure that identified funding is in place and contribute to assurance of quality and value for money. You will work in partnership with the child/young person and their parents/carers to help them to plan towards adult life and promote independence, choice and control over all aspects of their life. This will include having clear outcomes in the EHC Plan that addresses the young person’s aspirations around employment and independent living. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including:• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions• 3 x Salary Life Cover via Local Government Pension Scheme• Investment in your personal development • Free Car Parking at HBC sites • Flexible working arrangements • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme. Next Steps: At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Shelley Nicholson (<a href="mailto:Shelley.nicholson@halton.gov.uk" target="_blank">Shelley.nicholson@halton.gov.uk</a> / 0151 511 6903) Interviews will take place on date TBC. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a>Please refer to the attached Job Profile for further information about the role and our values.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. As this role involves regular travel across the borough and sometimes further afield, a driving license and access to a vehicle are essential requirements. Where appropriate, reasonable adjustments will be made in accordance with the provisions of the Equality Act.We look forward to receiving your application!





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Assessment Coordinator

Job Description Salary: £16.84 per hour plus 7.5% enhancement outside core hours (after 8pm and before 8am) Grade: D Vacancy: Casual Contract (Zero Hours) We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a unique, varied, interesting and exciting opportunity to work as part of a team, you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.&nbsp; You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional. If this sounds like you, we would love to hear from you.&nbsp; This is a rewarding role, full on the job training will be provided.&nbsp; The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.&nbsp; This vacancy is for casual member of staff to work as and when needed, to cover absence, sickness and holidays.&nbsp; The shift pattern is likely to be 6.50am to 19.10pm (day shift) or 18.50pm to 7.10am (night shift). An Enhanced DBS check for adults barred list will be required for this role as is a full manual driving licence and a good knowledge of the local area.&nbsp; Closing Date:&nbsp; Redeployment only: 10th July 2025 Internal and External: 27th July 2025 Interview Date: TBC Should you have any questions or queries about the role please email <a href="mailto:tmitchell@thurrock.gov.uk" target="_blank">tmitchell@thurrock.gov.uk</a>. To view the Job Profile and Person Specification please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EV3IRD6hSYdDpIO0OALM10sB2VQKq8il5N0vGWeRYehiIQ?e=ZRaM0H" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Careline Alarm Warden - Casual

Job DescriptionDirectorate: Adults &amp; Health&nbsp; &nbsp;Job Title: Casual CookLocation: Piggs Corner or Collins House&nbsp;Band: B&nbsp; &nbsp;Salary: £13.34 per hourHours: 0 hrs Casual ContractAn exciting opportunity has arisen within our Provider Bank Service within Thurrock.This is an opportunity for the successful candidate to assist with cooking meals for the residents of our care home in Corringham or residents of our Extra Care facility in Grays.&nbsp;You will be required to cover absence at both sites when you are available.&nbsp; You will need to have previous experience of cooking for a large amount of people and being part of a great team in a busy kitchen.&nbsp; &nbsp;The successful candidate will be flexible and able to work as part of a team and also to be able to work with a minimum amount of supervision and use their own initiative within established procedures and processes to deliver a high quality service to our Clients with a person centred approach in line with the Care Act and Current Legislation within Adult Social Care.&nbsp;You will be required to attend mandatory training in areas that are relevant to the role.&nbsp; Shadowing will also be provided. You will encourage, motivate, and support Clients while ensuring their safety and welfare in their homes when providing them with their meals.&nbsp;Core values include individuality, independence, choice, dignity, respect, rights, confidentiality and fulfilment, which guarantees Clients receive a high standard of service.&nbsp;The successful candidate will need to have a flexible approach to working hours and be able to travel borough wide. Candidates will need to have good values and continually promote, service user choice and control, fulfilment, respect, privacy, dignity, rights and independence.The post holders will need to be kind, compassionate, caring, flexible and committed.The successful candidate will need to have a professional attitude at all times and have knowledge around the understanding of Dementia, Challenging behaviours and Manual Handling – training also provided.A Disclosure and Barring Service (DBS) check for Adults is required at enhanced plus barred list levelFor an informal discussion about the post, please contact Janine Wildman on: 07708509530. Advert Closing Date <ul> <li>Redeployment Only:&nbsp;10th July 2025</li> <li>Internal &amp; External:&nbsp;20th July 2025&nbsp;</li> </ul> Interview Date:&nbsp;31st July 2025 To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ef-9C_jN9GVPgOn3ZRgUfVwBGWvZ4zYPMCsF-9qGnPZ6hQ?e=ym45GA" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Casual Cook

Job DescriptionSalary: £44,208 - &nbsp;£50,424 per annumGrade: FPermanent Contract37 Hours per weekWe are seeking an exceptional, engaging and committed individual to join us as Practice Manager within Thurrock’s Multi Agency Safeguarding Hub (MASH).&nbsp;The Role:This role is a unique and exciting opportunity to support the MASH team in a secure environment to assess risk to children and young people in Thurrock, consider threshold for intervention and work alongside key agencies to appropriately information share and promote the welfare of children.&nbsp;The post holder will be responsible for undertaking risk assessments, deputising for the team manager where necessary and will need to comply with and promote legislation, statutory guidance and local policies and procedures. The post holder will be responsible for ensuring all child protection and complex children in need cases are responded and signposted to the appropriate service in a timely manner.&nbsp;The Postholder:&nbsp;<ul> <li>This is a Multi-Agency Safeguarding Hub, you will be required to establish relationships with partners, maintain consistent professional conduct and be committed to our anti-racist pledge</li> <li>Work in the office 2 days per week minimum</li> <li>Be able to work in a fast-paced environment, produce high quality assessment of risk and prioritise urgency</li> <li>Must be a qualified social worker and registered with SWE</li> <li>Must have previous experience of working within a MASH Team.&nbsp;</li> <li>Enhanced DBS Check is required which we will provide at no additional cost</li></ul>If you have any questions about this role, please contact the MASH Team Manager; Amy Crumpler on 01375 652802 or email <a href="mailto:ACrumpler@thurrock.gov.uk" target="_blank">ACrumpler@thurrock.gov.uk</a>&nbsp;Closing Date:&nbsp;Redeployment Only: 10th July 2025Internal &amp; External Applications: 20th July 2025Interview Date:&nbsp;Week commencing 28th July 2025 To view the Job Profile and Person Specification please follow the link below: <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EUarcJCRPfhNtywcJlmnsGEBAqrmK_VDku5xqfntQcy1aA?e=8agt8q" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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1,462 Jobs