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Job summary

Do you thrive when challenged? Do you have excellent stakeholder engagement skills? Do you want to make a difference to countering serious organised crime and preventing loss to the public purse? If so, these are exciting opportunities to join Counter Fraud, Compliance and Debt (CFCD) as part of their Integrated Risk and Intelligence Service (IRIS).

Background to Role:

IRIS was established to identify and assess new and emerging organised crime risks and threats and to reduce Serious and Organised Crime (SOC), Fraud, Error and Debt (FED) and money laundering losses.

In addition, IRIS aims to enhance capability, internally and externally, by improving flows through better engagement with our intelligence partners including Other Government Departments (OGD’s), Law Enforcement Agencies (LEAs) and the financial sector.

We are recruiting for Intelligence Leaders, including for key roles within the IRIS Intelligence Bureau.

The Bureau Manager will produce regular briefings to keep DWP Senior Leaders informed and up to date on potential secondment and partner opportunities and collaborative activities. This will be a vital, high-profile role to help coordinate efforts to protect public funds and combat SOC and fraud. These posts will report to the Intelligence Bureau Lead for IRIS. You’ll be part of a supportive, inclusive environment where innovation is key, and your contributions are highly valued. You’ll receive real and exciting responsibility, and the opportunity to grow your career in a role that is intended to really make a difference.

We’re looking for individuals who are:

• Experienced in SOC investigations and SOC intelligence exploitation.
• Passionate about collaboration with partners.
• Emotionally aware and resilient, with strong stakeholder engagement skills.
• Motivated to deliver the right outcomes in challenging and fast-paced environments.
• Committed to inclusivity with a team that thrives because of its supportive culture.

Job description

• Supporting our colleagues in the Bureau with collaborative programmes of activity that are aimed at reducing Fraud/SOC losses.
• Acting as an ambassador for IRIS and other cross departmental intelligence forums with wide-ranging stakeholders, and liaison internally from CFCD / DWP Operations.
• Delivering support and inputting to intensification efforts which can span functions and includes triage, research, analysis and assessment.
• Producing regular briefings to keep DWP Senior Leaders informed and up to date on Bureau activities, highlighting key achievements.
• Analysing existing output and spotting further opportunities across your network.
• Support the Intelligence Bureau Grade 7 Lead on ad-hoc priorities and projects that contribute to the continuing development and implementation of the Departments strategy around reducing fraud

Due to the nature of this role, there will be frequent travel and overnight stays.

Person specification

The successful applicants will need to demonstrate the following:

• Evidence of leading a team in an intelligence capacity within the Serious Organised Crime landscape, including international liaison and with other Law Enforcement and Government partners.
• Communication of complex information, and producing actionable intelligence packages, able to influence a range of audiences.
• A proven ability to build collaborative and effective lasting relationships across SOC Operations, Intelligence and/or Criminal Investigations.
• Experience of leading teams through new project delivery, demonstrating initiative, resilience and a commitment to continuous improvement and professional standards.
• Experience of delivering high-quality outputs in a fast-paced, evolving environment. You will be organised, proactive, and delivery-focused, able to manage competing priorities and passionate about making a difference.

Desirable skills

• The ability to speak Welsh is always welcomed. In the event that candidates are tied on scores, the ability to speak Welsh may be used as a tiebreaker. It will not be used as part of the selection criteria for appointment in any other circumstances.

Essential Security Criteria

Please note that the role that you are applying requires National Security Vetting (NSV) to the level – Security Check (SC). You can find more information at United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk) . If you are successful in your application, you will need to attain SC clearance before you can take up post. This is mandatory and is in addition to completion of Baseline Personnel Security Standard (BPSS).

The purpose of the NSV process is to provide a level of assurance about an individual’s trustworthiness, integrity and reliability, and other factors that increase their vulnerability to corruption or risk of committing a security breach. It involves the investigation of an individual’s background and circumstances to achieve this aim.

For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Candidates are required to meet the UK residency requirements so that National Security Vetting (NSV) checks can be conducted. Depending on the level of NSV required, you must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job.

The application process will ask for personal details about you, your address history, previous relationships, your parents, your employment history, your financial circumstances, and details of any pending, spent or unspent convictions. This list is not exhaustive. Please view the Vetting explained - GOV.UK (www.gov.uk) for more information.

If you require any further information, please contact the vacancy holder – the details are on the jobs portal through which you made your application.

If you are successful in your application, we recommend that you familiarise yourself with the NSV process and advise that you collate as much information as you can prior to starting your Vetting application.

Government Counter Fraud Profession (GCFP)

The DWP is committed to investing in people and ensuring their teams are a professional workforce. It is a requirement of counter fraud post holders within DWP to attain, and retain, membership of the Government Counter Fraud Profession (GCFP) at Practitioner level. This means if you are successful in applying for this role you will need to undertake an annual self-assessment to evidence your knowledge, skills, and experience within your role to attain and retain practitioner level membership. We provide post holders with a learning routeway to support them in achieving as well as any workplace adjustments they may require. Failure to attain membership of the GCFP at practitioner level may result in DWP seeking an alternative role for you.

In applying you will have indicated that you have read and fully understood the professional requirements for this Counter Fraud Officer role.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• The ability to conduct Serious and Organised Crime (SOC) investigations and explore SOC intelligence.

Benefits

Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

**Please note the closing date for your full application, including both written statements, is 23:55 on 4th August 2026**

Stage 1 – Application Form

Please complete the application form with your basic information, which includes your personal details, eligibility to apply and any reasonable adjustments required.

Stage 2 - Curriculum Vitae (CV)

You will be asked to complete a CV with details of your job history, full qualification details, previous skills and experience. You are not required to upload your personal CV.

In the previous skills/experience section you should detail your employment and/or education history relevant to this vacancy (we recommend a maximum of 500 words).

The CV will also cover your work history (we recommend you include up to the last 3 roles of employment history, plus any others that you feel are relevant) and your qualifications.

Your CV will not be formally assessed so please put the main evidence of your skills into your technical skill and personal statements. Your CV will be used to add context to your personal statement.

Stage 3 – Technical Skill Statement

In addition to the Personal Statement detailed below, you will also need to demonstrate one technical skill as part of your application. In 250 words, please explain how you can demonstrate this Technical Skill:

• The ability to conduct Serious and Organised Crime (SOC) investigations and explore SOC intelligence.

Your response to this will be used as an initial sift. If you do not pass this sift, you will not progress to the next stage.

Stage 4 – Personal Statement and Sift

You will also be asked to complete a personal statement detailing the relevant skills and experience you can bring to the role. Please carefully consider the statement below. You should address this when constructing your personal statement. You should also consider both the job description and person specification details above when providing your evidence. Please demonstrate in 750 words or less, where your experience demonstrates you have achieved these types of impacts in a previous intelligence role

• Positive impact in this role will be demonstrated through the effective establishment and delivery of the Intelligence Bureau function, increasing operational output, and continuously improving service standards for internal and external stakeholders. Success will also require building strong relationships, securing stakeholder engagement, and maintaining effective partnerships, including with international partners.

Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Further details around what this will entail are listed on the application form.

Disability Confident Scheme

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

**Please note the closing date for your full application is 23:55 on 04/08/2026**

The sift is scheduled to be held from 05/08/2026 to 18/09/2026. These dates may be subject to change. No feedback will be provided at this stage.

Stage 5 - Interview

If you pass the written application sift with the required score you will be invited to a blended interview and will receive an electronic notification to your Civil Service Jobs account.

The interviews will be conducted face to face. Where possible the interviews will take place at the locations listed in the Candidate Pack (slide 2), however candidates may be expected to travel to an alternative location as required.

If you require any reasonable adjustments to attend a face-to-face interview, please ensure you state those on your application form when asked to do so.

Interviews are scheduled to take place from 12/10/2026, please note that this date is only indicative at this stage and could be subject to change. Interviews will be scheduled Monday to Friday, between 09:00 to 17:00.

Communications will be electronic and/or by SMS/telephone therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. Telephone calls may show as a withheld number, it is important that you answer so that your interview can be confirmed. If you wish to opt out of SMS messages, please email this address, including the vacancy reference and your candidate ID CFCD.RECRUITMENTINBOX@DWP.GOV.UK. As part of our commitment to improving the candidate experience, you may be contacted during the recruitment process to provide feedback.

Preparing for the Interview

The interview will take approximately 40 to 45 minutes and will consist of technical, behaviour and strength-based questions. A blended interview aims to be more of a conversation offering a more inclusive approach. The questioning explores what you, the candidate, can and have done, but also your potential.

Behaviours

You will be assessed against the Civil Service Behaviours listed at Senior Executive Officer – Level 3.

An example of a behavioural question would be “How did you lead by example to inspire and motivate your teams?”.

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? or
• STAR - What was the ituation? What were the Tasks? What Action did you take? What were the Results of your actions?

Strengths

It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy and decide how these can be applied in the organisation and role. While strengths questions are shorter and we do not expect a full STAR response, the panel is interested in your first reaction to the question and information or reasoning to support this.

Technical

In addition to the behaviours and strengths, you will also need to demonstrate your technical skills, as listed above, at interview. This will be in the form of questions and will enable you to demonstrate your technical expertise.

If you withdraw your application at any stage, it will not progress further.

Stage 6 – Offer

Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first. The successful candidates will be notified of a start date following successful pre-employment and security checks, which is likely to be during February 2027.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual part time working pattern cannot be accommodated in the initial role offered or in the case of serious ill health).
• If we make an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

For these vacancies, we strongly recommend that candidates consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Candidate pack

It is important that you take time to read the candidate pack which can be found at the bottom of this job advert. This provides further information about the role and working in DWP.

Location

Please see slide 2 in the candidate pack for list of possible locations. You will be asked for up to three preferences, please note you do not have to select 3 preferences.

You should only apply for suitable posts where you can travel to and from your home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. Make sure the locations work for you before applying!

Hybrid working​

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Hybrid working will not commence until any training and consolidation period has been successfully completed.

Working pattern​

Part-time, part-year, term-time compressed hours and job-sharing working patterns within working hours will be considered but must meet business needs. We will do our best to let people with existing part time contracts retain their contracted hours provided they are in line with current business needs. Please note that successful candidates with agreed alternative working patterns will be required to work full time for specific periods to complete all training and consolidation. Currently initial training can last for up to 3 months.

​​Hours of work ​

The full-time working week in DWP is 37 hours. You may be required to work at any time between the hours of: ​

• 7:45am and 8:00pm on any day between Monday to Friday, and​
• 8:45am to 5:00pm on Saturday.​

Managers will agree working patterns with successful candidates within these business hours and review these as appropriate. You will be given advance notice of your personal schedule.

However, the nature of the work may require you to work outside of normal hours. The hours worked can be unsociable and prolonged. Whilst we are proactive in planning our work the nature of the role requires us on regular occasions to react to intelligence with little notice.

Reasonable Adjustments

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for candidates’ section.

Integrity, Plagiarism and Civil Service Principles

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.

Examples of plagiarism can include:

• Presenting the work, ideas and experience of others as your own.
• Copying content or answers from an online or published source that is not your own.

Disclosure and Barring Service and Internal Fraud Database Checks

To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Candidates who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any candidate’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department a criminal record check will be carried out.

Salary

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

Find out more about working for DWP on the DWP Careers Hub. Click on the Application Guidance link for lots of help and guidance on making your application.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity an