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*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Checkclearance. Please click on the link for details.

We’re recruiting for a Senior Performance Analysthere at Justice Digital, Data and Science to be part of our warm and collaborative Digital HMPPS team.

This role aligns against Senior Performance Analyst from the Government Digital and Data Framework

As a Senior Performance Analyst, you will play a leading role in providing insightful analysis to support the performance of Ministry of Justice digital services. You will provide the evidence needed to support decision-making, drive improvements, and develop maturity in performance measurement across a range of digital products and services.

We're looking for a Senior Performance Analyst to join our Digital HMPPS team, where you'll use product analytics to uncover how people interact with our digital services and turn complex data into clear, actionable insight. You'll help shape product decisions, influence service improvements, and ensure we're building services that genuinely meet user needs.

The role would suit an individual who is naturally inquisitive and confident in using data and analysis to challenge performance, ensure measurement focuses on what matters most, and identify opportunities for improvement. You will build positive relationships with stakeholders at all levels across the organisation, working collaboratively with multidisciplinary teams to turn data into actionable insight that improves outcomes for users.

You’ll receive a range of excellent benefits when you join our department, including:

A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday.
Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
Employees are allocated 10% of their working time for personal and professional development.
A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

You will work with the Lead Performance Analyst in developing and maintain performance frameworks, including metrics aligned to product and service outcomes.
You will build and manage dashboards and reporting, delivering clear, actionable insights despite data and access constraints, using tools such as PowerBI, and Azure App Insights, and using languages such as SQL/KQL and M queries.
You will analyse data from multiple sources to identify trends, risks, and opportunities for improvement.
You will improve and document data processes to reduce manual effort and eliminate single points of failure.
You will work with technical teams to improve data access, integration, and move towards automated reporting.
You will collaborate with product and delivery teams to ensure performance insights inform decisions and priorities, as well as the wider Performance Analyst community to share best practices.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

Strong experience using data analysis and visualisation tools, including Azure App Insights, SQL, Power Query, and Power BI, to acquire, analyse and present performance information, with the ability to quickly adopt new analytical tools where required.
Experience of establishing performance measurement frameworks, driving their adoption and ensuring they are applied consistently to support evidence-based decision-making.
Ability to identify and implement improvements to performance frameworks, reporting and analytical approaches, encouraging innovation and embedding best practice across teams.
Ability to understand organisational priorities and translate them into meaningful performance measures and analysis that support strategic decision-making.
Ability to proactively engage stakeholders at all levels, using effective communication and influencing skills to drive engagement with performance frameworks and performance improvement.
Ability to communicate effectively with stakeholders at all levels, using evidence and insight to influence decisions, secure engagement and promote the effective use of performance information.

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £49,325 – £53,081 (London), and £42,914 – £46,182 (National).

New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession CapabilityandSuccess Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
Strong experience using data analysis and visualisation tools, including Azure App Insights, SQL, Power Query, and Power BI, to acquire, analyse and present performance information, with the ability to quickly adopt new analytical tools where required.
Experience of establishing performance measurement frameworks, driving their adoption and ensuring they are applied consistently to support evidence-based decision-making.
Ability to identify and implement improvements to performance frameworks, reporting and analytical approaches, encouraging innovation and embedding best practice across teams.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on your “Strong experience using data analysis and visualisation tools, including Azure App Insights, SQL, Power Query, and Power BI, to acquire, analyse and present performance information, with the ability to quickly adopt new analytical tools where required” will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, and the following Behaviours:

Changing and Improving
Seeing the Big Picture
Working Together
Communicating and Influencing

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, “Changing and Improving” will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Person specification

Please refer to the attached Job Description

Benefits

Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
Strong experience using data analysis and visualisation tools, including Azure App Insights, SQL, Power Query, and Power BI, to acquire, analyse and present performance information, with the ability to quickly adopt new analytical tools where required.
Experience of establishing performance measurement frameworks, driving their adoption and ensuring they are applied consistently to support evidence-based decision-making.
Ability to identify and implement improvements to performance frameworks, reporting and analytical approaches, encouraging innovation and embedding best practice across teams.

Please access the following link for guidance on how to apply - Application Guidance

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5359

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?JobId=1139

Attachments

Senior PA JD - June 26 (1) (1) Opens in new window (docx, 50kB)

Salary range

£42,914 - £53,081 per year