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Job Introduction

Join Our Team as a Support Facilitator (Home Care) – Make a Real Difference Every Day!

Are you passionate about helping people live their best lives? Staffordshire County Council’s Provider Services team is looking for dedicated Support Facilitators to deliver person-centred reablement care in the community. You’ll be part of an innovative and empowering service that supports individuals to thrive in their own homes.

Our service runs 7:00 AM to 10:00 PM, and we need team members who can start early and work flexibly to meet the needs of those we support & staff availability from Monday through to Sunday. Applicants must live within 30 minutes of our base location ST5 1BL to ensure timely response and continuity of care.

This role requires travelling within the community, primarily Newcastle under Lyme Borough, and so a full UK driving licence and access to your own vehicle is essential.

We have a part time position available with a range of shifts between 7am and 10pm, which will include weekends. There is a business need for the early shifts to start at 7am. Staff's availability from Monday through to Sunday. We require our team to work flexibly, which means you may be required to work other days to complete training.

Our people are central to everything we do and so we’ll make sure you’re well supported and given the opportunity to develop and progress.

• We provide full paid training and ongoing development to enable you to pursue your career aspirations
• BLOCK pay, meaning you will be paid for the whole shift duration, including travel time
• For travel, we will reimburse you at £.45/mile, paid from Newcastle Library.
• These positions are predominantly based with the Borough of Newcastle under Lyme area but there is an expectation to travel across the North/East of Staffordshire to support other areas to suit business need.
• Supervision and support to enable you to provide excellent care

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

This post is subject to an enhanced DBS check and will require a pre-employment health assessment as part of the onboarding process.

Main Responsibilities

Working flexibly across various locations in North and East of Staffordshire, you will provide an excellent level of care to enable the people we support to have a comfortable and dignified life within their own homes.

As a Support Worker, you will:

• Provide person-centred reablement care in people’s homes, respecting dignity and promoting independence.
• Support individuals with daily living tasks, personal care, and medication administration.
• Communicate effectively with individuals, families, and colleagues to build positive relationships.
• Respond flexibly to changing needs and embrace digital tools to improve service delivery.
• Maintain accurate records and comply with health, safety, and safeguarding standards.
• Undertake manual handling tasks as required.
• Drive (using your own vehicle) to deliver care across the local area.
• To complete interventions using Assistive Technology

The Ideal Candidate

You'll bring:

• You’ll bring a caring and compassionate nature, with a genuine desire to make a positive difference in people’s lives every day.

• You’ll have strong communication skills and the ability to build trust and positive relationships with individuals, families, and colleagues.

• You’ll demonstrate flexibility and resilience, adapting to changing needs and working patterns while maintaining a positive outlook.

• You’ll bring practical skills and reliability, including a full driving licence, physical ability for care tasks, and a commitment to learning and development.

You'll have:

• Experienced in social care (NVQ2 Provided).
• A driver with access to a vehicle for work purposes.
• Caring, patient, and committed to empowering people to live independently.
• Able to work flexibly across days, evenings, weekends, and bank holidays.
• Physically able to support personal care and manual handling tasks.
• A great communicator with a positive outlook and ability to stay calm under pressure.
• Living within 30 minutes of our base location.

Interviews will be held: Week commencing 27th July 2026.

For further information about this role please contact Sarah-Jane on sarah-jane.harrison@staffordshire.gov.uk

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

The role is regulated by CQC and it is a requirement of the role that we obtain full employment history from leaving secondary school. Please note should you be invite for interview this information will be required.

The recruitment for this position is ongoing and so we reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Shortlisting will take place as soon as applications are received with interview dates to be confirmed.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.