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Join Our Outstanding Team – Business Support Officer (Children’s Services)

This is a full-time post, on a fixed term contract covering maternity leave
Darby House and Woodlands Children Centre, Telford

Are you organised, tech-savvy, and ready to make a difference? We’re looking for a Business Support Officer to join our fast-paced team supporting children and families across Telford and Wrekin.

What You’ll Do:

• Provide top-tier admin support to frontline teams in Children’s Safeguarding, Family Support,
• Minute meetings, manage data, and handle sensitive information with confidence.
• Collaborate with professionals across services and help drive continuous improvement.

What We’re Looking For:

• Strong IT skills (Microsoft 365, databases, etc.)
• Excellent communication and time management
• A proactive mindset and eagerness to learn
• Ability to work independently and as part of a supportive team

Why Telford & Wrekin?
We’re proud to be rated Outstanding by Ofsted – the only authority in the West Midlands with this accolade (twice!). Here’s what Ofsted said in April 2024:

• “Exceptional social work practice”
• “Participation is a real strength”
• “Care leavers benefit from a generous local offer”
• “Staff feel valued and supported by visible senior leaders”

Ready to Apply?
Visit our recruitment pages or contact us at alex.hood@telford.gov.uk

Please click on the links below to view the job description and person specification.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

A CV template is available if you do not already have a CV.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas