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Do you see yourself working at the heart of critical business systems, ensuring applications run smoothly and deliver real value?

Can you use your experience to support, troubleshoot, and continuously improve corporate applications while working with data and SQL to drive insight and performance?

Does the idea of joining a collaborative team of specialists, where knowledge sharing and innovation are encouraged, appeal to you?

If yes, we have the perfect role for you!

Our Regulatory Applications Service is looking for a passionate and dedicated Applications Analyst to join our amazing team and help make a difference today!

About the Role:

As an Applications Analyst, you will support and enhance key regulatory systems, ensuring they are reliable, efficient, and fit for purpose. You’ll collaborate with colleagues to deliver high-quality services, troubleshoot technical issues, and implement continuous improvements. The role also includes maintaining system documentation, sharing knowledge across the team, and providing cross-coverage to ensure service continuity. You will work with data, using SQL to analyse, manipulate, and report on system information.

About You:

We are looking for someone who is proactive, analytical, and passionate about delivering excellent service. You should bring:

• Strong experience supporting and managing corporate applications
• Proven ability to troubleshoot complex technical issues
• Experience working with data, including writing and using SQL queries
• A collaborative mindset with a willingness to support and cover for colleagues
• Experience with Regulatory Services IT applications such as Civica APP and CX
• Strong communication skills and the ability to work with both technical and non-technical stakeholders
• A commitment to continuous improvement and service enhancement
• Relevant qualifications or equivalent experience in IT, systems support, or a related field

About the Team:

You’ll be joining a supportive and collaborative team of specialist analysts who are committed to delivering high-quality services across a portfolio of applications. The team values knowledge sharing, continuous learning, and innovation, with opportunities to develop your expertise across multiple systems and technologies. We foster an inclusive environment where your ideas are welcomed, and your professional growth is actively encouraged.

For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.

Contact Information:

For an informal discussion about the role, please contact Luben Tolev at luben.tolev@southwark.gov.uk

Additional Information:

• Degree qualified or equivalent
  
  
• Hours of work, 36 hours per week Monday - Friday
  
  
• This post will be offered as a fixed term contract/ secondment for 1 year.

Benefits and more information:

https://jobs.southwark.gov.uk/why-us/

Recruitment Timeline:

Advert close date: 11:59pm on Thursday 30th July 2026.

Shortlisting date: to be confirmed.

Interview date: to be confirmed.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

About Southwark:

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises, and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Attachments

• Job Description and Person Specification - Applications Support Analyst - Regulatory