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Through the process of completing a comprehensive assessment of need, supported where needed by interpretation services, the worker will help individuals and families to find support and advice where required and support to access this by practice case support.

Postholders will have an allocated group of Home Office accommodation sites where they will develop effective and supportive professional relationships with regular attendance to ensure residents are aware of services available and safeguarding is considered at every visit. Post holders will support babies, children, young people, their families and vulnerable adults that live in Home Office accommodation. They will also support families who have come to live in Croydon through the resettlement schemes and Homes for Ukraine Programme. All work undertaken will consider how a partnership approach would support displaced people and addressed in the plan.

The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council’s cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation.

Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation.

About You
Significant experience in a relevant field which may include Social work, Teaching, Psychology, Psychotherapy, Youth Work, Counselling, Probation, Health professions, Education, Early Years.

Knowledge and understanding of recent research and evidence-based practice in relation to working with displaced adults, children and young people who are resettling, seeking a place of safety through legal routes and those that are seeking asylum and are supported by the Home Office.
Knowledge of evidence-based approaches to direct and intensive work with displaced people.
Knowledge of research and evidence base of factors that affect displaced people and their families.

Experience of making a significant contribution to the development of new services or ways of working, breaking down barriers where there is resistance and being solution focussed.
Ability to work independently and directly displaced people in a range of environments, including their homes which may be hotel or hostel accommodation, and possibly outside ‘core’ working hours.
Ability to be reflective and evaluate learning needs, actively seeking learning opportunities that improve practice and impact on service outcomes.
Ability to maintain appropriate confidentiality boundaries.
Evidence of substantial experience of direct work displaced people or other marginalised groups within variety of settings and communities and from a range of ethnic, religious and cultural backgrounds-including those who may not have previously accessed services.

To view the role profile please Click here.

About us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

Get a grip on the finances and make the council financially sustainable
Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
Ensure good governance is embedded and adopt best practice
Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

Croydon is a place of opportunity for business, earning and learning
Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
People can lead healthier and independent lives for longer
Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.

Salary range

£40,182 - £42,060 per year