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Employee Support Counsellor

Salary: £30,024-£32,597 (pro rata)
Working Pattern: Part-time, 22.2 hours per week (preferably Tuesday, Thursday and Friday; flexibility available)
Location: Lincoln (Hybrid working)
Closing Date: Sunday July 19th 2026
Interviews: Week commencing August 3rd 2026

Join Lincolnshire County Council as an Employee Support Counsellor and play a vital role in supporting the wellbeing of our workforce.

Working within the Counselling and Wellbeing Hub, you will provide professional, confidential counselling and support to employees.

This is an opportunity to make a meaningful difference by promoting health, wellbeing and resilience across the organisation.

Why join us?

You will be part of a service designed to provide a highly responsive, professional and credible confidential support service for the Council’s workforce.

The role contributes directly to the Council’s Health and Wellbeing Strategy and wider health-related functions, helping to improve wellbeing and alleviate distress.

You will also work within a framework of established core values and behaviours, contributing to organisational effectiveness and service quality.

About the role

As an Employee Support Counsellor, you will deliver professional counselling and support services to employees, helping them achieve their objectives while maintaining wellbeing.

Responsibilities include:

• Managing a professional counselling caseload aligned with your skills and experience.
• Supporting service evaluation and development, including maintaining records, analysing outcomes and contributing to service planning.
• Confidently delivering content both face to face and remotely via Teams/Phone.
• Promoting and supporting the development of flexible and responsive wellbeing services.
• Building effective working relationships with colleagues, stakeholders and multi‑professional teams.
• Contributing to project delivery, policy development and the use of HR data and analytics.
• Acting as a role model for the Council’s values, culture and professional counselling standards.

The role also supports the integration of counselling services within the Council’s overall Health and Wellbeing Strategy.

What we are looking for

We are seeking a qualified counsellor who can provide emotional and psychological support within a workplace setting, ideally within a large or complex organisation.

You will have:

• A minimum of eighteen months’ relevant counselling experience, including workplace counselling and time‑limited models.
• Thorough knowledge of counselling practice supported by BACP standards and a commitment to maintaining high clinical practice through supervision and adherence to the BACP Code of Practice.
• Membership of BACP, with accreditation or working towards it, and competence at Diploma level or equivalent.
• Strong interpersonal and communication skills, with the ability to build trust, engage others and work collaboratively across multi‑professional settings.
• The ability to manage workloads effectively, prioritise tasks and remain calm in challenging situations.
• Good IT skills, including Microsoft Windows and Office.
• Experience in delivering presentations or webinars on wellbeing topics (desirable).

You should also be confident in facilitating group sessions and presenting on wellbeing topics, contributing to the promotion of staff wellbeing in the workplace.

What we offer

• Grade: G6 (see pay policy for value)
• Hours: 22.2 per week (preferably Tuesday, Thursday and Friday - flexibility available)
• Location: Lincolnshire County Council - HR Services, Children’s Services Directorate
  
  
• Ready to apply?

If you are a skilled and compassionate counsellor looking to support employee wellbeing and contribute to a professional, responsive service, we would welcome your application.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

At Lincolnshire County Council, we believe our people are at the heart of everything we do. That’s why we offer a rewarding package designed to support your work–life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you here.

If you would like an open and informal discussion regards this role then please contact; Gail Hewitt via email Gail.Hewitt@lincolnshire.gov.uk

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.