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Job Description

Salary range: Grade 6 £35,520 - £36,585 p.a. (pro rata for 18 hours per week) plus fantastic benefits
Contract: Fixed Term /Secondment
Hours of work: 18 hours per week
Location: Croydon

Working Pattern: 1 part-time, fixed term/secondment to 11 May 2027 post 18 hours per week

The working pattern will be Mondays and Wednesdays and alternate Saturdays

Libraries are currently open 10-6 Monday to Friday and 9-5 Saturday, you will be required to work full days

Location: The role is based in Croydon Central Library but you will be expected to be willing to work in any of Croydon’s Libraries

About the Role: We are looking for someone who has a passion for customer service and for working as part of a team delivering Croydon’s library services directly to our customers.

The postholder will manage a team of staff whilst delivering high quality customer service. They will support the delivery of activities and events and assist customers with accessing online information and other resources. This could be in a library building or as part of the outreach programme. You will also be promoting all services to a wide range of customers.

You will need to be

• Customer focussed with excellent communication skills
• Experienced in managing a team
• Interested in libraries and serving Croydon’s diverse communities
• A good team worker across all 9 of Croydon’s libraries
• Enthusiastic in your approach to engagement with customers of all ages

You can find out more about our libraries and activities on our website https://libraries.croydon.gov.uk/bookshelf More details of the role, including the role profile & person specification and online application can be found on Croydon Council’s job search site.

Previous Applicants Need Not Apply

Closing date: 24th July 2026

For more information about the role, please contact Liz Hollowood, Library Operations Manager: liz.hollowood@croydon.gov.uk

To view the Library Supervisor role profile please Click here.

About us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.