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Based in the West Midlands, with links to major motorway networks such as the M54 and M6, Telford and Wrekin is a successful and growing Borough with a diverse housing market. With a growing and ageing population, our private rented sector is also growing. Our housing enforcement team ensures private rented properties in our Borough are safe, free from hazards and legally compliant.

This post forms part of the councils Housing Enforcement Team

Under the Housing Act 2004, the Local Authority has a duty to ensure that private sector housing meets minimum standards. You will be joining the team at an exciting time with the new Renters’ Rights Act bringing with it more protection for tenants

The role plays a vital part in supporting some of the most vulnerable members of our community ensuring that they have access to safe and healthy housing in line with our newly adopted Housing Strategy.

Key responsibilities,

• Investigating housing complaints and undertaking enforcement action
• Assessing and licensing HMO’s
• Conducting inspections to identify disrepair and housing hazards
• Taking formal enforcement action to ensure compliance with housing legislation.

We operate a flexible working system, our office day is Wednesday in Telford, the rest of the week you will be home based, however you will be expected to carry out your inspections in Telford on other days.

What we are looking for,

• A solid understanding of housing legislation, guidance and the Housing Health and Safety Rating System (HHSRS).
• Strong communication and organisational skills to manage a diverse and demanding caseload.
• A commitment to delivering high standards of customer care.
• Strong background in housing enforcement, service of notices, civil penalties and enforcement.

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.