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Understanding that there are layers to a person, a practitioners ability to see the person as a 'whole'
The ability to practice care and kindness
Being able to really listen to children and young people - what are their views, hopes, aspirations and worries?
The ability to communicate well

Our family are usually the people closest to us, those we care most about. Family life is not just about legal ties – it goes far deeper than that. It concerns our most important biological, social and emotional relationships. We hold the value that children and young people are best cared for by their birth families and extended networks, and this underpins our ‘family first’ ethos. Where this cannot be achieved, we seek to ensure that children and young people’s relationships are maintained in line with their best interests. Birth parents and extended networks are included within the decision-making processes and we provide alternative care which is nurturing and which fosters a sense of belonging.

There has never been a more exciting time to join our service: alongside making a difference to the lives of individuals and families, we have adopted exciting new strengths-based approaches and are passionate about delivering continuous service improvement.

Family Safeguarding is a model of system change where specialist adult practitioners are embedded within Family Safeguarding teams of Social Workers. The intervention supports a whole-system change to a local authority’s child protection approach for children up to adolescence, focusing on supporting the needs of children and adults in order that children can safely remain within their families.

This involves:

Establishing multi-disciplinary teams where specialist adult practitioners in domestic abuse, mental health and substance misuse are co-located with Social Workers under a unified management structure. This enables a multi-disciplinary whole family response through direct assessment and support from specialist adult practitioners as well as multi-professional group case discussions and sharing of knowledge and skills across disciplines.
Use of Motivational Interviewing (MI) as a framework for practice for all staff. Staff undergo training and ongoing skills development workshops and follow a structured solution-focussed intervention programme with families which aims to work collaboratively with families and increase engagement.
Using an electronic assessment workbook which provides a single data tool for all professionals and links to the work programme. This increases ease of information sharing between professionals and reduces social worker time spent recording and sharing information.

Our brilliant practitioners are at the heart of our ambitious approach to improve outcomes for children and families in Telford and Wrekin: from tailored in-house training to the West Midlands Teaching Partnership, we ensure that our workforce have access to the best development opportunities.

Here at Telford and Wrekin Council, we have been judged to be outstanding overall in terms of effectiveness (the only Authority in the West Midlands with this judgement) for the second time! Here’s just some of the great things Ofsted had to say when they visited us in April 2024:

Children and families in Telford and Wrekin continue to experience exceptional social work practice when they are in care and as care leavers.
Participation is a real strength and children’s and families’ involvement is threaded throughout service developments.
Social workers know their children well and have developed effective relationships with parents.
The virtual school is a significant strength in Telford and Wrekin.
Care leavers benefit from an extremely comprehensive and generous local offer.
Corporate parenting is a strength in Telford and Wrekin.
The stability of the experienced workforce creates the perfect environment to benefit children and care leavers. As a result, social workers maintain relationships with children who know them over many years, which contributes to children’s feeling of belonging.
Staff enjoy working in an environment where senior leaders are visible, and they feel valued.

There has never been a more exciting time to join our service after the recent publication of our Ofsted Inspection!

If you think you can meet the challenge and would like to find out more about this role, please see our recruitment web pages or contact us by emailing Grace.Harris@telford.gov.uk.

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
Flexible working & career progression
Local Government Pension Scheme
Staff discounts & salary sacrifice perks
Free parking & confidential wellbeing support
Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

️ Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas.

Salary range

£56,460 - £59,724 per year