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Job Description

Social Care Officer - FSSS
Family Support and Safeguarding Service
SO1- £38,256 - £39,276 per annum
Permanent
Hybrid role – Newham Dockside E16 2QU
Closing date: 26/07/2026 at 23:59

We are seeking within the Family Support and Safeguarding Service a social Care officer who are passionate about making a meaningful difference in the lives of children and families. The ideal candidate will embody the following qualities:

• Support social workers with assessments and interventions for vulnerable children and families.
• Assist with specialist tasks such as chronologies, genograms, life‑story work, and direct work with children.
• Contribute to home visits alongside social workers and help complete case closure tasks.
• Liaise with partner agencies to gather information for assessments and safeguarding enquiries.
• Support the development of multi‑agency safeguarding plans by analysing and sharing relevant information.
• Take accurate minutes for key meetings (CIN, CGM, PLO, strategy meetings, etc.).
• Maintain high‑quality, timely, and accurate case records in line with statutory requirements.
• Handle enquiries from families and professionals sensitively and professionally.
• Organise service meetings, diaries, venues, and follow‑up processes to ensure smooth service operations.
• Manage onboarding tasks for new staff and support recruitment activities.
• Provide administrative and coordination support for small projects and service requests where relevant.
• Maintain data accuracy on systems such as Azeus, including entering service requests and updating records.
• Ensure compliance with safeguarding, health and safety, equality, and diversity standards.
• Support with practical arrangements such as bookings, ordering supplies, and managing documentation.
• Coordinate, facilitate and where relevant supervise contact arrangements for children and families and record outcomes.
• Undertake tasks as a family support worker in supporting children and their parents/carers within their homes or in the communities.

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Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please submit your CV along with your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.

About us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.