
Senior Business Change Manager
Job summary
Picture this
Imagine leading change that puts people at the heart of every decision. You’ll work with senior stakeholders, project teams, and delivery partners to embed new ways of working that are sustainable, inclusive, and effective.
In this role, you might:
- Lead and implement change strategies and plans across a complex programme / projects / change initiatives.
- Manage stakeholder engagement and business readiness.
- Support the adoption of new systems, processes, and behaviours.
- Coach and mentor others in change management best practice.
- Ensure benefits realisation and continuous improvement.
Job description
The role
You’ll be part of the Business Change function within Performance and Delivery, working closely with colleagues across the organisation to deliver strategic priorities. You’ll bring a strong understanding of change management principles and a collaborative approach to influencing cultural change.
Person specification
Show us
We’ll be looking for the following in your application:
- Proven experience leading business change in complex environments.
- Strong stakeholder engagement and communication skills.
- Expertise in change management methodologies and tools.
- Ability to manage resistance and drive adoption of new ways of working.
Essential qualifications
You must hold at least one of the following recognised qualifications:
- APMG Change Management.
- Certified Change Management Professional.
- Prosci Certified Change Practitioner.
- APM Project Management Qualification.
Desirable:
- Managing Successful Programmes (MSP) Practitioner.
- APMG Change Agent.
- Certified Problem and Change Manager.
Benefits
The Benefits
We offer a wide range of benefits, including:
- Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
- Training and development opportunities.
- Wellbeing initiatives, such as gym discounts and meditation.
- NHS pension scheme, with around 14% employer contribution.
- Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
Please see our benefits page for the full list.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
To apply for this job, please click the button at the bottom of this page. This will direct you to the CQC Jobs website, where you can complete and submit your applicationFeedback will only be provided if you attend an interview or assessment.
Security
People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : Carrie Davies, Senior Business Change Manager
- Email : Carrie.Davies@cqc.org.uk
Recruitment team
- Email : recruitment@cqc.org.uk
Further information
https://www.cqc.org.uk/Attachments
JD - Senior Business Change Manager Opens in new window (docx, 163kB)Salary range
- £55,172 - £61,128 per year
















