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Community Independent living Officer
We are looking for a Community Independent Living Officer to provide a high quality and comprehensive housing support and tenancy management service to residents living in sheltered Housing.
Working effectively, individually and as part of team, to achieve service outcomes and actively contribute to the development and smooth running of the service in accordance with policies, procedures, and legislation.
Manage complex casework including but not limited to safeguarding, domestic abuse, mental health, older people support, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families.
Provide property management function meeting all health and safety and residents’ safety requirements. Complete testing and regular inspections of properties, communal areas, and the wider estates, raise repairs and follow through to satisfactory completion.
You will be an outstanding communicator, both verbally and in writing, with high levels of computer literacy. A self-starter with a passion for delivering excellent customer service, with the ability to manage a fast-paced role with many conflicting priorities.
For this role will be required travel and you will need to have access to your own car or means of transport.
Contact Details -
If you would like to know more about the role, please contact Terrence Dixon on 0208 132 2793 for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact elizabeth Loizou at elizabeth.loizou@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.
Salary range
- £38,256 - £39,276 per year