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Repairs Inspector Planner

Are you ready to do the right thing and make a real difference for our residents? We’re looking for a Repairs Inspector Planner to join our Property Services team and help us deliver a resident-first repairs service that’s simple, safe, and smart.

If you’re passionate about planning, problem-solving, and delivering great customer service, choose housing, it’s a sector where your work truly matters. Every inspection you schedule helps keep homes safe and communities thriving.

What you’ll do

• Plan and schedule inspections, ensuring resources are used effectively.
• Keep residents informed and supported throughout the process.
• Work closely with inspectors, contractors, and internal teams to keep things moving.
• Maintain accurate records and contribute ideas to improve how we work.

What we’re looking for

We’re looking for someone who brings the right skills, attitude, and values to help us deliver a resident-first repairs service. To succeed in this role, you’ll need:

• Values & Attitude – Examples of living our values: Be kind, Do the right thing, Love new ideas, Celebrate diversity, Keep our promises, Pull together.
• Resource Planning & Scheduling – Experience coordinating diaries or work orders in a busy environment.
• Customer Service & Communication – Strong communication skills and a customer-focused approach, including handling queries and keeping stakeholders informed.
• Problem-Solving & Ownership – Ability to identify issues and resolve them effectively.
• Systems & Data Accuracy – IT proficiency (MS Office) and attention to detail when maintaining accurate records.

Experience in construction or housing maintenance is a bonus, but not essential, we value attitude and commitment as much as experience.

Why join us?

Because here, we celebrate diversity, love new ideas, and keep our promises. You’ll be part of a team that pulls together to deliver high-quality services and make a positive impact every day.

We offer:

• 30 days’ annual leave plus bank holidays.
• Flexible benefits package – including healthcare, dental, and lifestyle discounts.
• 4x life assurance.
• Ongoing training and development, including qualifications and apprenticeships.
• Two additional paid volunteering days each year.
• Up to 10% matched pension contribution.

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Our selection process will include one stage and will take place week commencing the 20 July.

Please read before you apply

• You will be working at least two days per week onsite. Office Location can be flexible (London, Basildon or Dunstable).
• You must have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
• We reserve the right to close this advert early if we receive a high volume of suitable applications.

If you’re a proactive, customer-focused professional with strong organisational skills and experience in planning and scheduling, we’d love to hear from you! Submit an anonymised CV and a short statement explaining why you’d be a great fit for this Repairs Inspector Planner role and how you can help us deliver excellent services and support to our residents and teams.

Apply now and help us shape a service that puts residents first. Choose housing, choose a career that makes a difference.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'Malley@peabody.org.uk