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About this job

The Customer Experience Team is transforming how we use digital solutions across the organisation to support the council in increasing its impact on the people and communities who need us most.

We are looking for a Digital Content Designer who can create engaging and informative digital content across multiple channels, including the corporate website, intranet, microsites, and other future digital platforms.

Ensuring that digital content meets service and user needs and provides a positive user experience and that design, accessibility and brand standards are maintained.

To provide leadership, guidance, and training to the Council community of content owners to analyse content / search analytics and feedback to continually improve user experience and engagement.

About you

• Experience in writing clear, usable, and accessible digital content, and have strong verbal, written and visual communication skills that you can tailor to the needs of the audience.
• Have experience working with content management systems (CMS) such as Drupal, WordPress, and SharePoint.
• The ability to develop and foster successful, working relationships with multiple teams and stakeholders.

About us

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.

Our values, known as

• DRIVE, shape how we work: Deliver our best every day – and do what we promise
• Respond in a prompt, positive way to our community’s needs
• Inspire others with our attitudes and actions
• Value people for who they are and what they can do
• Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

Additional Information

Internal candidates

This position is a 12-month secondment to cover maternity leave

External candidates This position is a 12-month fixed term contract to cover maternity leave.