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Job Description

Salary range: £40,182 - £42,060 p.a. incl. London weighting (plus fantastic benefits!)
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time

An excellent offer…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post

Are you passionate about compliance, health & safety, and delivering high quality housing services?
We are seeking a dedicated Contract Officer to play a vital role in ensuring the smooth and effective delivery of our gas and heating services, so that our housing stock remains safe, secure, and fully compliant with statutory and regulatory safety obligations. You will join a forward thinking local authority team and deliver on the supporting management compliance across our portfolio.

The Person We're looking for someone with experience of: • Providing administrative and coordination support across our gas safety compliance programmes.
• Maintaining accurate records, managing asset data, and monitoring performance and expenditure.
• Tracking and reporting on performance metrics, quality assurance, and compliance testing.
• Managing and recording landlord compliance data and inspection outcomes.
• Acting as a first point of contact for customer queries and complaints, ensuring timely and effective resolution.
• Support the Contract Delivery and Quality Manager on our gas safety programme responding to the team inbox enquiries
• Manage the administration of programmes, attending meetings and taking accurate minutes, ensuring agendas and relevant items for agendas are prepared in advance and ensure that follow-up action is taken, as required.
• Maintain comprehensive records on the Council’s landlord compliance statutory and regulatory obligations per property, ensuring they are accurate records and held in accordance with policies and procedures.
• Track compliance progress weekly, reporting any slippages or issues immediately, liaising with line manager and relevant stakeholders.
• Administration of and drafting responses together with supporting data for Freedom of Information requests.
• Assist in our Compliance areas as and when required.
Why join us?

We know people achieve their best when they feel valued. At Brent, you’ll benefit from:

• Up to 33 days annual leave (depending on length of service) plus bank holidays
• Excellent pension with generous employer contributions (LGPS)
• Hybrid and flexible working options available for most roles
• Supportive family-friendly policies for parent, guardians, and carers
• Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
• Financial support such as education sessions, childcare deposit loans, and season ticket loans
• Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
• Learning and development opportunities to help you grow your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

To learn more about our benefits, visit Our offer to you. Closing date: Wednesday 22 July 2026 (23:59) “We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.”
Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.
Job Description