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Job title: Network & Telecoms Analyst

Salary Range: £43,545 – £62,451 per annum

Permanent – Fulltime

Location: Richmond and Wandsworth

If you are a network professional looking to develop your career in a forward-thinking organisation, we would love to hear from you.

Richmond and Wandsworth Better Service Partnership is a shared public service organisation supporting Richmond and Wandsworth Councils. We deliver vital services to our communities and are continually evolving our Digital, Data & Technology (DDaT) function to be more agile, secure and resilient.

A position exists within the Network & Telecoms team for a Network Analyst. In this role, you will support and maintain the council’s network infrastructure, ensuring high availability, security and performance across sites and services.

You will play a key role in the day-to-day operation of the network, helping to support wired and wireless connectivity, resolve incidents, and contribute to ongoing improvements and transformation projects.

About the Role

• Supporting and maintaining network infrastructure (LAN, WAN, Wi-Fi, firewalls)
• Monitoring network performance and proactively resolving issues
• Diagnosing and fixing network faults and incidents
• Assisting with upgrades, migrations and network improvement projects
• Supporting network security controls and responding to vulnerabilities
• Maintaining accurate technical documentation and network diagrams
• Working with suppliers and internal teams to resolve technical issues

What we’re looking for

• Experience working with enterprise network technologies (LAN/WAN/Wi-Fi, firewalls, VPNs)
• Understanding of network monitoring, troubleshooting and performance optimisation
• Knowledge of network security principles and best practice
• Experience with network hardware such as switches, routers and wireless solutions
• Strong problem-solving and analytical skills
• Good communication skills and ability to work with both technical and non-technical colleagues
• Ability to work effectively in a live service environment

Essential Qualifications, Skills and Experience

• Experience working in a public sector or complex multi-site organisation
• Exposure to cloud or hybrid networking (e.g. Azure networking)
• Familiarity with tools such as Aruba, Fortinet, SolarWinds or similar
• Knowledge of Microsoft Teams Voice, SIP, SBCs, Direct Routing and call flow fundamentals.

Indicative Recruitment Timeline

Closing Date: Sunday 02nd August 2026
Shortlisting Date: W/C 03rd August 2026
Interview Date: TBC

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.