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Job summary

DDaT Operations & Framework Manager reports to the DDaT Operations Lead and plays a key part in supporting the directorate’s critical activity through oversight, coordination and operational enablement. It strengthens grip, visibility and alignment across DDaT, ensuring priorities are supported by effective planning, governance and resourcing.

Lead DDaT operational frameworks & standards across the organisation – accountable for developing and maturing TPR’s 10 DDaT frameworks, including establishing clear definitions, owners and consistent mechanisms to monitor implementation and capability/ maturity so TPR has unified design, technology and data rules as envisioned in the DDaT Strategy. The role will drive continuous improvement of these frameworks to enable TPR’s transformation into a more digitally enabled and data-led regulator.

Job description

Strengthen DDaT operational governance and ways of working – lead a range of DDaT operational activities and build robust stakeholder relationships across TPR to enhance central governance of DDaT processes and practices. Align DDaT frameworks, delivery processes, and outcomes to relevant Government Functional Standards (e.g. GovS 005: Digital) and service standards to enable ongoing oversight and assessment. Ensure that DDaT’s operational Frameworks and Standards are embedded in daily operations, supporting agile, product-focused and portfolio management practices while balancing proportionate governance with autonomy for empowered service teams.

Person specification

Essential Criteria

• Proven experience in operational management, including planning and performance management in a complex environment, project/programme or portfolio management (e.g. PMO) and resource planning across multiple workstreams.
• Strong organisational and analytical skills – capable of integrating diverse data inputs, synthesising management information (MI) and producing both numeric and narrative reports and dashboards; comfortable designing new reporting mechanisms from the ground up when needed.
• Financial and budget management experience – familiarity with budget planning and monitoring in a project or programme context, ensuring effective use of resources and value for money.
• Understanding of risk and assurance practices – able to apply risk management principles and oversee assurance activities, ensuring key outputs meet quality standards and control requirements.
• Knowledge of DDaT methodologies and standards – understanding of agile delivery, product management principles, digital service standards (e.g. UK Government Service Standard), and relevant government functional standards (such as GovS 005 Digital), or comparable industry frameworks.
• Excellent stakeholder engagement and communication skills – capable of working effectively with senior leaders and teams across an organisation, influencing without direct line authority. Able to provide clear written and verbal updates and secure support for key messages and decisions.
• Self-driven and adaptable – a proactive self-starter who identifies opportunities for improvement, responds flexibly to emerging needs, and maintains a positive, solutions-oriented approach. Comfortable managing multiple concurrent priorities and adapting to evolving strategic requirements.
• Strong interpersonal and leadership skills – relationship-building ability across all levels of the organisation, fostering collaboration and trust. The ability to work with others to implement practical, proportionate improvements within constraints, aligning teams toward common goals.

Benefits

Alongside your salary of £54,074, Pensions Regulator contributes £15,665 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

TPR offers:

• Genuine opportunities for learning and development.
• A values-led, inclusive environment.
• Hybrid working and flexible shift patterns.
• A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women’s).

Reward and benefits

We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Applications

To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application.

We welcome applications on a part time and job share basis.

Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK.

Selection and interview

If you are shortlisted for interview, we’ll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.

As a Disability Confident Employer, we’re committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria will be an offered an interview. Please note that if we receive a high volume of Disability Confident applicants, we reserve the right to offer an interview to those who best meet the essential criteria.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitmentteam@tpr.gov.uk
• Email : Recruitmentteam@tpr.gov.uk

Recruitment team

• Email : Recruitmentteam@tpr.gov.uk