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Join our Adoption Panel Team and play a vital role in supporting safe, timely decision-making for children and families. This is a fast-paced environment where accuracy, professionalism and teamwork are key. This role is part of the Regional Adoption Agency between Medway and Kent, and this postholder will be subject to a Medway Council employment contract. You will: - Provide proactive business support to panel advisers and managers, ensuring panels run smoothly and legally. - Work confidently under pressure, managing competing priorities and deadlines. - Take accurate, high-quality minutes for panels and multi-agency meetings. - Use and maintain multiple IT systems and databases - Create and manage Excel spreadsheets, trackers and templates to monitor actions and deadlines. - Use tools like Microsoft Copilot to streamline tasks and improve efficiency. - Deliver a friendly, welcoming service to colleagues and external partners while safeguarding sensitive information.Maths and English GCSE or equivalent is essential and min of two years experience in a similar role is desirable. About You We’re looking for someone who: - Is resilient and organised, able to manage time effectively and work under pressure. - Has strong Excel skills (formulas, filters, PivotTables) and experience setting up spreadsheets. - Can confidently take minutes and produce clear, concise records. - Is comfortable working across multiple IT systems and databases. - Is friendly, approachable and a team player, while also working independently. - Has a commitment to confidentiality and data protection. Desirable: - Experience using AI tools such as Microsoft Copilot. - Previous experience in children’s services or supporting panels/regulated processes. Why Join Us? - Flexible working with an expectation to work 2 days per week from Oakwood House, Maidstone - Subject to change - Supportive team culture and opportunities to learn and develop. - Make a real difference to children and families by supporting critical decision-making. - Medway Council is committed to Equality, Diversity and Inclusion and is a Disability Confident Employer. For an informal discussion please contact Helen Braine 03000 414 984 Safer Recruitment This post is subject to employment checks in line with safer recruitment and data protection requirements.<h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4> </h4><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.The Adoption Panel are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4> </h4><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Business Support Officer - Adoption Panel Team

How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the CSWT Business Support Team.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.This is a fixed term post for a period of 12 months. For an informal discussion about the role, please contact Natalie Morgan, Team Leader for Business support on 01634 332492.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.CWST are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Business Support Officer - Children's Social Work Teams

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThe Lewisham payroll service supports the efficient operation of the Council. This includes the monthly payroll, including the completion of statutory returns, for 6500 employees, including 1500 teaching staff and a further 8000 former employees in receipt of an occupational pension.The function is strategically located in the finance service because of the significant requirement to discharge the employers responsibility properly in the context of constantly changing legislative requirements. The Head of Payroll and Pensions forms part of the senior leadership team in the Finance Service, reporting to the Director of Finance (deputy S151).The Payroll service has recently been restructured with the following outcomes achieved&nbsp;<ul> <li>To review staffing levels in the light of the loss of some academies and efficiencies gained through the introduction of Oracle.</li> <li>To introduce a flatter management structure which will facilitate more succession planning and a career path for staff working in the service.</li> <li>For comparability and consistency with the pensions service which has already been through its own restructuring process.</li> <li>To provide an improved service to customers through the introduction of clearer and more consistent job descriptions and person specifications linked to a well-defined learning and development plan for all staff working in the service.</li></ul>There are two roles available, the Head of Payroll and Pensions and the Payroll Manager.What’s the role?The Payroll Manager reports directly into the Head of Payroll and Pensions and is responsible for the running of the payroll service and the management of the team.You will be the Council's expert on payroll, the primary point of contact for complex payroll inquiries, demonstrating a specialist knowledge in a complex area. You will be expected to provide advice to senior management, service users, partners and external agencies ensuring the Council does not incur financial penalties for mal-administration, late notification and payment.You will be responsible for the comprehensive management and oversight of Lewisham Council’s payroll function, ensuring the accurate timely and compliant processing of over 6,500 salaries and 8,000 pension payments monthly.Be accountable for the integrity and efficiency of the payroll processes, with the aim to minimise the number of potential errors and, where necessary, ensuring that corrective action is implemented immediately to mitigate loss and risk to the Council.Finally, you will have the important responsibility of leading and motivating the team to ensure that a professional, high quality and responsive payroll service is in place, which demonstrates accountability, performance, continuous improvement and value for money.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance&nbsp;</li> <li>Local Government Pension scheme&nbsp;</li> <li>Flexible working and family friendly policies&nbsp;</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships&nbsp;</li> <li>Supportive staff networks</li></ul>What we’re looking forAs the Payroll Manager you will be an experienced manager with a detailed knowledge of&nbsp;managing, processing and reconciling a large monthly payroll budget within a payroll team to deliver a quality, proactive and customer focused payroll service. You will have an in-depth working knowledge of all aspects of payroll and statutory reporting (e.g. PAYE, tax, national insurance and pensions regulations in relation to payroll service delivery).You will be:<ul> <li>Able to interpret complex legislation and regulations;</li> <li>Able to problem solve and find solutions within regulations;&nbsp;</li> <li>Able to deal with a wide range of people;</li> <li>Able to deal with a highly pressurised work environment and manage deadlines.</li></ul>In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditionsThe recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Shida Ashrafi on 0208 314 6351Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/PayrollManagerJD09012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£63,816 - £66,084 per annum (PO8)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





<ul></ul>

London Borough of Lewisham

Payroll Manager

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThe Lewisham payroll service supports the efficient operation of the Council. This includes the monthly payroll, including the completion of statutory returns, for 6500 employees, including 1500 teaching staff and a further 8000 former employees in receipt of an occupational pension.The function is strategically located in the finance service because of the significant requirement to discharge the employers responsibility properly in the context of constantly changing legislative requirements. The Head of Payroll and Pensions forms part of the senior leadership team in the Finance Service, reporting to the Director of Finance (deputy S151).The Payroll service has recently been restructured with the following outcomes achieved:<ul> <li>To review staffing levels in the light of the loss of some academies and efficiencies gained through the introduction of Oracle.</li> <li>To introduce a flatter management structure which will facilitate more succession planning and a career path for staff working in the service.</li> <li>For comparability and consistency with the pensions service which has already been through its own restructuring process.</li> <li>To provide an improved service to customers through the introduction of clearer and more consistent job descriptions and person specifications linked to a well-defined learning and development plan for all staff working in the service.</li></ul>There are two roles available, the Head of Payroll and Pensions and the Payroll Manager.What’s the role?As the Head of Payroll and Pensions you will be the strategic lead and responsible for Lewisham Councils payroll and pensions services. The annual payroll for the Council is over £170m and the value of the Lewisham LGPS is circa £1.85bn.As a member of the Finance Leadership team you will contribute to the overall leadership and management of the Finance function by taking leadership of the payroll and pensions service. Setting the direction, developing and managing an efficient, effective and responsive payroll and pensions administration service. Fostering a skilled, customer-focused, and high-performing environment which seeks to innovate and improve.You will be the Council’s principal expert on all payroll and pension related matters, offering advice and support to senior management and stakeholders on payroll and pension issues and identifying the impact and implications of national imperatives and legislation developments. In addition you will be the subject matter expert on the complex legislative framework governing pension administration, including LGPS Regulations 2013, Transitional Regulations 2014, Pensions Acts 2004 and 2011, Public Services Pensions Act 2013 and Data Protection Act 2018.What’s in it for you?&nbsp;Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance&nbsp;</li> <li>Local Government Pension scheme&nbsp;</li> <li>Flexible working and family friendly policies&nbsp;</li> <li>Season ticket and bicycle loans&nbsp;</li> <li>A range of staff discounts including local subsidised gym memberships&nbsp;</li> <li>Supportive staff networks</li></ul>What we’re looking forAs the Head of Payroll and Pensions you will be a confident, experienced and suitably qualified professional, able to utilise your detailed and extensive knowledge of the complex legislative and regulatory environment governing payroll and pensions and ensure that the service delivers to a consistently high standard.You will be a strong and highly motivated leader and team player with energy and credibility who commands the confidence of Members, senior managers, staff, business partners and stakeholders.You will be:Ambitious, driven and energetic; Visible, approachable and accessible; Resilient, determined and confident; Outward facing.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditionsThe recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact Shida Ashrafi on 0208 314 6351Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/HeadofPayrollandPensions09012026" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£79,629 - £86,121 per annum (SMG3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>&nbsp;The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills&amp;@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;





<ul></ul>

Head of Payroll and Pensions

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.Newbold Church School and The Nest Nursery, a warm and welcoming single form entry school with a strong community spirit, is seeking a friendly and committed caretaker to join our team.At Newbold Church School, we pride ourselves on providing a nurturing environment where children feel valued and encouraged to thrive. Our ethos of Nurture, Cherish, Succeed underpins everything we do, ensuring every child receives the support they need to reach their full potential. We also have a school-based Nursery, The Nest, where we lay the foundations for a lifelong love of learning.As a single form entry school, we offer a close-knit, supportive team where you will truly be able to make an impact. You will work in a school where values such as kindness, respect, and perseverance are embedded in our daily life.As a Caretaker, you will play a vital role in maintaining our premises, ensuring health and safety compliance, and supporting the smooth operation of our school. We are looking for someone who…<ul><li>is reliable and ensures the school site is safe and secure every day.</li><li>takes pride in keeping the premises clean, tidy, and well-maintained.</li><li>can respond quickly to emergencies and solves problems calmly and efficiently.</li><li>works well with staff, contractors, and the wider school community.</li><li>follows health and safety procedures and promotes a safe environment for everyone.</li><li>is flexible, proactive, and committed to supporting our school’s ethos and values.</li></ul>As part of Derby Diocese Academy Trust (DDAT) we welcome a diverse population of both children and staff and are committed to promoting and developing equality of opportunity in all its functions.Visits to the school are warmly welcomed and can be arranged directly with the school office. More information about NCS as well as application forms and job descriptions / person spec can be found on our school website. <a href="https://www.newboldchurchschool.co.uk/about-us/job-vacancies-at-ncs" target="_blank">Nurture, Cherish, Succeed - Job Vacancies at NCS</a>DDAT is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory references, online checks, completion of a probationary period, pre-employment and Disclosure Barring Service checks. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).To apply please find all documentation and application forms at <a href="https://www.newboldchurchschool.co.uk/about-us/job-vacancies-at-ncs" target="_blank">https://www.newboldchurchschool.co.uk/about-us/job-vacancies-at-ncs</a> Completed applications should be returned to <a href="mailto:%20headteacher@newbold-pri.derbyshire.sch.uk" target="_blank"> headteacher@newbold-pri.derbyshire.sch.uk</a> by the closing date.We will only accept applications made on DDAT application forms. Applications are invited as soon as possible, we reserve the right to close applications early.Provisional Interview Date: 12 February 2026Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Derbyshire County Council

Caretaker

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.An exciting opportunity has arisen in our in-house Catering Department for a Chef Manager to co-ordinate all aspects of the food service. A high standard of quality and service will be expected by St Mary’s.We operate a cashless catering system; therefore, the successful applicant will be required to have some IT experience. The Chef Manager will be responsible for the smooth running of our two school kitchens which are housed in separate blocks and produce meals to support our school community of approximately 1400 students. Responsibilities will include stock control, financial management, training, staff management and cooking. The successful candidate will:<ul><li>Have a minimum of 4 years’ experience in the catering industry with leadership experience within a catering or hospitality setting</li><li>Have NVQ Level 3 in Catering or City &amp; Guilds 706/2 and Level 3 Award in Food Safety in Catering</li><li>Have experience of menu design, food costing and budgetary controls.</li><li>Have the ability to deliver a high standard of quality and service including the ability to coordinate and deliver hospitality and event catering. </li></ul>We are particularly keen to reflect the diverse nature of our student community in our staff; we welcome applications from all qualified applicants and strongly believe that diversity in all its forms delivers greater impact to our whole school community. Potential candidates would be most welcome to visit or have an informal telephone conversation with the Director of Business and Finance prior to applying and if you would like to do so, please contact the Headteacher’s PA, Mrs Rachel Gilding. Application packs may be downloaded from the school’s website <a href="http://www.st-maryshigh.derbyshire.sch.uk" target="_blank">www.st-maryshigh.derbyshire.sch.uk</a> or alternatively please telephone Mrs R Gilding, Headteacher’s PA on 01246 201191 (ext 2011) or e-mail <a href="mailto:rgilding@stmaryschesterfield.org.uk" target="_blank">rgilding@stmaryschesterfield.org.uk</a>. Applications must be made using the school’s application form – CVs are not accepted.Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>





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Chef Manager

The Governors and Headteacher of Park House Primary School are seeking a creative, committed and outstanding practitioner to join and help lead our team.Do you have the energy and enthusiasm to contribute to the leadership and management of this caring, successful and popular school?Are you looking to take the next step in your career?This is an exciting leadership position that would suit a highly motivated, successful leader seeking a senior SLT post. Whether you are a leader looking for promotion into your first deputy head role, or an existing deputy headteacher, we want to hear from you. We are looking for a leader who:<ul><li>Is a recent outstanding classroom practitioner, being able to fulfil the role of the classroom teacher whilst working at a strategic level,</li><li>Has proven successful leadership experience,</li><li>Has good communication, organisational and interpersonal skills,</li><li>Has a commitment to teamwork and high standards,</li><li>Has an effective knowledge and recent experience of School Improvement Strategies, offering clear, inspirational ideas for raising educational standards in all areas of the school, </li><li>Has proven impact, leading by example, who will inspire and challenge our pupils enabling them to be the best they can be,</li><li>Has an inclusive approach and will lead SEND across the school (this will depend on candidate’s skills/experience),</li><li>Is a good team player, being able to work collaboratively with colleagues to enhance provision,</li><li>Is able to foster good relationships with pupils, colleagues, parents and the wider community,</li><li>Can work to further develop our ‘Good’ OFSTED rating,</li><li>Is committed to safeguarding the welfare of our pupils. </li></ul>We can offer:<ul><li>The opportunity to work closely alongside the Headteacher,</li><li>Dedicated Leadership time,</li><li>Excellent career development opportunities,</li><li>The opportunity to work with a dedicated, professional, team of staff; supportive Governors and parents; and happy, hardworking and friendly pupils,</li><li>A wonderful, friendly and welcoming place to work. </li></ul>This is an ideal opportunity for someone with proven successful teaching experience, drive and commitment, who wishes to be given every opportunity to develop their potential, and further their career, in the management of an exciting educational environment.The Deputy role initially has a 3.5 day teaching commitment with a job share and 1.5 days management responsibility/PPA.In return, Park House Primary School offers a warm and friendly environment with a dedicated, professional and supportive staff team. Please look at our website <a href="http://www.parkhouse.derbyshire.co.uk" target="_blank">www.parkhouse.derbyshire.co.uk</a> to learn more about our school. Prospective candidates to start on 13th April 2026. Visits to the school are warmly welcomed and actively encouraged. Please contact the school office to arrange an appointment on 01246 851185Provisional Interview Date: Week Commencing 9th February 2026.Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>





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Deputy Headteacher

South Derbyshire District Council is seeking an enthusiastic, committed individual who has the required knowledge to undertake this exciting role within the Strategic Housing Team. The post holder will work with a high degree of independence; have excellent IT skills and a thorough understanding of qualitative and quantitative research. The Housing Strategy and Research Officer will be responsible for forecasting future housing needs and will be able to compile area specific datasets across the district that will inform both the Council’s new build aspirations and influence other sectors to meet future housing need across all tenures. The postholder will be responsible for both the procurement and project management of housing related research and the undertaking of qualitative and quantitative research into the existing and future housing needs of the district’s population. The role involves formulation of all strategic documents relating to housing and the submission of government statistical returns and consultation responses. The postholder will also be responsible for the Councils administration of the First Homes scheme, and any other intermediate tenure monitored by the Council. The successful applicant will be an integral part of the Strategic Housing Team, responsible for collating a range of data and information that will inform both housing delivery and future policy making within the district.It is expected that applicants will have previous experience working within a housing environment and be able to analyse and extract data from a range of formats to create meaningful reports and briefing notes to present to Senior Managers. If you have read through the Job Description and think you can fulfil this key role within the Strategic Housing Team, we look forward to hearing from you. Should you wish to discuss the job informally, please contact Sarah Weller (Senior Development Officer, Strategic Housing) on 07976 081 938. The full details and guidelines are available on<a href="https://www.southderbyshire.gov.uk/about-us/who-we-are" target="_blank">Working For Us | South Derbyshire District Council</a>To apply complete the online application form. Should you have any difficulties accessing this, please contact HR on 01283 595789 We are looking for applicants committed to equal opportunities, diversity and good customer care to ensure our customers receive an excellent serviceProvisional Interview Date: Thursday 5th February / Friday 6th February 2026Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.





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Housing Strategy and Research Officer

Family Help Assistant <ul><li>Chesterfield Family Help Team x1 37hr full-time position. Based at Birdholme Children’s Centre.</li><li>Cotmanhay Children's Centre x1 37hr full time position. Based at Ilkeston</li></ul>Grade 6 - £25,989An exciting opportunity has arisen within Children’s Services for dynamic and committed individuals to provide direct and practical support to children and families with a wide range of complex and often challenging needs to enable them to remain in their family unit and their communities, and to ensure they remain in education, employment and training (EET).<ul><li>Build trust and confidence with vulnerable families</li><li>Improve and maintain independence of children, young people and families</li><li>Support parents/carers to manage their child’s routines</li><li>Influence parents/carers to make sustained changes to improve and enhance quality of life</li><li>Work with colleagues to deliver provision that meets the needs of young people through work that is building based and/or in a variety of “street based” environments including mobile</li><li>Guide young people and parents/carers to advice and support and health, education, employment and training.</li><li>Motivate and inspire parents/carers to address concerns about neglect</li><li>Working as part of the family help team and to ‘Think Family’ in their engagement with families and follow safeguarding procedures.</li></ul>What will I be doing:Provide direct support to children and families with practical and domestic tasks, as needed and health promotion activities in line with agreed steps developed as part of the action plans. Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.Provide specific support to young people to access vacancies, benefits, allowances, courses, higher education, work and training.Alert managers to changes in family circumstances or needs and respond in emergency situations liaising with colleagues, other agencies, and carers as appropriate.Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.What skills and experience do you need to have:<ul><li>Be enthusiastic, versatile and self-motivated with the ability to work well as part of a team. </li><li>Have experienceof working with children and families</li><li>Able to problem solve and proactively work with others.</li><li>Excellent interpersonal and presentation skills with attention to detail</li><li>Understanding of and implementation of safeguarding procedures.</li><li>Excellent IT skills</li></ul>What we offer you:<ul><li>25 days of annual leave plus another 5 once you reach 5 years of continuous service.</li><li>Flexi time, allowing up to an additional 2 days of leave per month.</li><li>Generous local government pension scheme.</li><li>Guaranteed incremental annual pay increase.</li><li>Cycle to work scheme.</li><li>Discounts at selected county leisure centres and much <a href="https://www.derbyshire.gov.uk/working-for-us/reward-and-recognition/reward-and-recognition.aspx" target="_blank">more</a>! </li></ul>We're always pleased to hear from talented people so if you're looking to join a dynamic team and have the skills and experience, we're looking for, then we'd like to hear from you. For further information please contact <a href="mailto:Samia.Hilton@derbyshire.gov.uk" target="_blank">Samia.Hilton@derbyshire.gov.uk</a>Provisional Interview Date: 29th January 2026Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>CS1We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Family Help Assistant (2 Posts)

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a tenacious, methodically minded, and experienced Social Worker to join its dynamic Multi-Agency Safeguarding Hub (MASH) Team. This role is central to safeguarding children and delivering crucial family support services across the borough.The successful postholder will operate as the allocated Social Worker, taking primary responsibility for completing comprehensive assessments for a diverse caseload. This includes children who are in need, those requiring protection, children who are looked after by the local authority, and individuals involved in public care proceedings. Furthermore, the role involves undertaking assessments for children subject to private law proceedings when directed by the Court.The Social Worker will be accountable for the entire case management cycle for all allocated children and families. This encompasses assessment, meticulous planning, ongoing monitoring, and timely review functions. The caseload is statutory and varied, covering children and families requiring support, those in need of protection, and children looked after. This requires a professional capable of managing complex, sensitive situations with expertise and adherence to statutory guidelines, ensuring positive and safe outcomes for the most vulnerable children in Harrow. About You The successful candidate will be:<ul><li>Able to converse at ease with customers and provide advice in accurate spoken English is essential for the post</li><li>Able to demonstrate a commitment to the Council’s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities.</li><li>Experience of user consultation and participation focusing on the needs of service users and carers.</li><li>MASH or First Response Team (FRT) experience</li><li>The post holder must have a working knowledge of all statutory duties and responsibilities relating to children and families, including: • Legislation • Regulations and Standards • Government Objectives and Initiatives • National and Common Assessment Framework</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li><li>Registered with Social Work England</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=13206&amp;hashed=1920988439" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Senior Social Worker – Multi-Agency Safeguarding Hub (MASH)

Are you ready to take the next step in your career? Derbyshire Pension Fund is excited to offer an opportunity for a highly motivated individual to join us in the role of Pensions Officer.As a key member of our growing team, you’ll play a vital role in administering the Local Government Pension Scheme (LGPS) for over 96,000 members and 370+ employers. From onboarding new employers to calculating and arranging member benefits, your role will directly support our members’ participation in the LGPS.Why join us?• Make a difference: Pensions Officers are at the heart of the Fund’s pension administration operation, offering you the chance to play a key role in our delivery of a quality pension service to our members and employers. • Hybrid working model: Enjoy the flexibility of our Modern Ways of Working programme, with a mix of office and remote work. • Supportive environment: Join a collaborative team that values knowledge-sharing, continuous learning, and professional development. What we’re looking for: • Proven experience and extensive knowledge in LGPS administration or a similar customer-focussed environment. • Strong data and numerical skills and the ability to interpret and analyse information with accuracy and confidence. • Excellent attention to detail and the ability to explain complex rules clearly. • Competency and ability in using the Microsoft 365 package and other applications • Ability to manage workloads independently and work collaboratively as part of a team. • A proactive mindset and the ability to adapt in a fast-paced, ever-evolving environment. We believe that hard work and commitment should be rewarded, and we offer: • Flexible working hours • The opportunity to combine working in the office with working remotely • 27 days annual leave per year (rising to 32 after 5 years continuous service) plus 8 bank holidays (pro rata) • Guaranteed incremental pay increases • Training and development opportunities to help you achieve your goals • Access to the Local Government Pension Scheme • Discounts at selected leisure centres • Comprehensive Wellbeing Package including free eye tests, physiotherapy and counselling servicesApply today and help shape the future of pension services in Derbyshire. If you're passionate about public service and ready to contribute to a forward-thinking team, we’d love to hear from you. Provisional Interview Date: week commencing 2 February 2026. If you require any further information or for an informal chat please contact Steve Webster on 01629 538862 (or email <a href="mailto:steve.webster@derbyshire.gov.uk" target="_blank">steve.webster@derbyshire.gov.uk</a>) You should detail how you meet the skills and experience we are looking for in a supporting statement, which should accompany your CV. Please use the job and person profile to help you complete your supporting statement. Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>CST1Applications for this role must include a CV, it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV.Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Pensions Officer

Title: Treasury Manager (Property)Contract Type: PermanentSalary: £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experienceGrade: 10Reporting Office: LondonWorking Location: London – West Ham LanePersona: AgileClosing Date: 29th January 2026 Interview Dates: 4th and 9th February 2026Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQLMul/woZhmmDaqTXZfy72ktaxbXWmdHDchnj2tTsxokPdTFkZj7Eba1B09n7O/sv" target="_blank">Role Profile - Treasury Manager.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>.Join our Treasury Team at L&amp;Q and shape the future of affordable housing financeAre you ready to lead and influence the provision of Treasury services at one of the UK’s leading housing associations? This is your chance to take ownership of managing the security that underpins L&amp;Q’s debt portfolio, ensuring covenant compliance and supporting projects that make a real difference to our residents.Why this role mattersOur ability to fund investment in affordable housing depends on maintaining strong relationships with lenders and meeting covenant requirements. This role ensures we optimise property assets and maintain compliance, enabling L&amp;Q to deliver its strategic objectives.Where you fit inYou’ll report to the Head of Treasury (Corporate Finance) and work in a matrix reporting structure with the Treasury leadership team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.If this sounds like you, we would love for you to apply!Your impact in the role:Main Duties· Manage day-to-day Treasury Property transactions to ensure covenant compliance.· Lead a rolling programme of valuations, charging, and disposals.· Prepare accurate forecasts and high-quality reporting on security analysis and future forecasting.· Maintain accurate property records and systems for charged and unencumbered properties.· Project manage professional advisors and lenders for property-related aspects of Treasury projects.Key relationships:· Internal: Finance and Legal colleagues and wider Group stakeholders.· External: Lenders, valuers, security trustees, and other professional advisorsYour work will ensure covenant compliance, optimise property assets, and support Treasury projects that strengthen L&amp;Q’s financial resilience.What you'll bring:Essential:· Practical experience leading property-related transactions (valuations, disposals, charging) within a Treasury or Finance team.· Strong communication, presentation, and influencing skills.· Ability to manage multiple projects to tight deadlines with exceptional attention to detail.· Advanced Excel skills and proficiency in Treasury and Finance systems.Desirable:· AMCT, RICS or equivalent qualification.· Experience in the housing association sector.· Familiarity with Assetcore and Salmon systems.We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! 





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London and Quadrant Housing Trust

Treasury Manager (Property)  - 7411

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. More about you<ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Group Workout Instructor

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.More about your roleWe have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.More about you<ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul>BenefitsWe are a large, diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Swimming Teacher

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your roleYou are responsible for effectively cleaning office areas using the correct materials and equipment, following the schedule and standards set by the cleaning supervisor and building coordinator. Ensure Health and Safety guidelines are followed in handling and storing cleaning materials and machinery. Report any areas for improvement to the supervisor or management and communicate any concerns promptly. Maintain a visible presence on-site, with your ID badge always visible. Contribute to the development of the cleaning schedule, resolve Health &amp; Safety breaches, and engage in required training and compliance activities. Report larger items of rubbish to the appropriate personnel and maintain high cleaning standards. Work collaboratively with the cleaning supervisor and team to ensure a clean, safe environment. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. For more information, please download our job profile available on our website. Essential Criteria <ul><li>Awareness of COSHH and Health &amp; Safety</li><li>Ability to communicate and work effectively with all to provide good customer and cleaning services</li><li>Knowledge and awareness of health, safety, environmental &amp; compliance relating to cleaning products</li><li>Must have a full UK driving license</li></ul>More about youYou should have good timekeeping and cleaning experience, with the ability to communicate and work effectively with others to provide excellent customer and cleaning services. Awareness of COSHH and Health &amp; Safety is essential, as is the ability to work well with the cleaning team. You should be able to deliver a high-quality cleaning service. Preferred qualifications include previous experience in a similar cleaning role, knowledge of health, safety, environmental, and compliance issues related to cleaning products, and an understanding of COSHH regulations and the use of PPE.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:<ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave (Including bank holidays) with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much mor</li></ul>





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Cleaner

Join the RMG family as a CSC Team Leader and help shape the future of our Customer Service Centre!Are you passionate about leading teams, driving performance, and delivering exceptional customer service? RMG is growing, and we're looking for a motivated CSC Team Leader to inspire and support our talented advisors in Northwich.Where will I be working?Full time office based at our Northwich Office, CW9 7LNWhat will you be doing?As a CSC Team Leader, you'll:<ul><li>Lead by example, motivate, inspire, and monitor your team to achieve individual, team, and department KPIs.</li><li>Identify, develop, and maintain employee knowledge through effective training and coaching.</li><li>Deliver on all SLA metrics and KPIs, ensuring quality targets are surpassed and compliance is maintained.</li><li>Foster a “One Team Ethos” and champion “One Touch Processing” for seamless customer experiences.</li><li>Conduct regular 1:1s, plan and execute development plans, and address employment relation issues in line with RMG procedures.</li><li>React proactively to customer escalations, ensuring every customer journey is a positive one.</li><li>Monitor time and attendance, overtime budgets, rotas, and absences.</li><li>Identify and support process and business development improvements.</li><li>Analysing data and reporting on key trends, advisor performance and productivity</li></ul>What hours will I be working?37.5 hours per week - Our Customer Service Centre operates 24/7 to support our customers. The CSC Team Leader rota follows a 4-week rotation:<ul><li>Week 1: 8am–4pm</li><li>Week 2: 9am–5pm</li><li>Week 3: 10am–6pm</li><li>Week 4: 12pm–8pm</li></ul>Every 4 weeks, you'll work a weekend shift, with days off in lieu the week before and after.What are we looking for from you?<ul><li>Excellent communication skills, both written and verbal, with the ability to work with stakeholders at all levels.</li><li>Experience in team management, including training, coaching, and motivating staff.</li><li>Strong IT and data review skills, with an understanding of performance, rota management, and reporting.</li><li>Ability to manage complaints and difficult customers, and influence a positive working environment.</li><li>Previous contact centre team management experience is preferred.</li><li>Experience in Microsoft Office and knowledge of property management, leasehold requirements, and legislation is desirable.</li><li>Experience of managing in accordance with HR policies and procedures</li></ul>What does RMG offer our CSC Team Leaders?<ul><li>27 days holiday plus Bank Holidays</li><li>Free onsite parking</li><li>Potential to earn bonus</li><li>Fantastic reward and recognition scheme</li><li>Career development and extensive opportunities to progress</li><li>Themed events throughout the year</li><li>Free Healthcare cashback plan (covering optical, dental, physiotherapy, GP charges, and more)</li><li>24/7 access to remote GP services, mental health, and financial support</li></ul><ul></ul>

Customer Service Team Leader

Repairs &amp; Maintenance Operative – Help Keep Our Communities Safe, Functional and Well‑MaintainedAre you a skilled multi‑trade professional who takes pride in delivering high‑quality repairs and great customer service? As a Repairs &amp; Maintenance Operative at Peabody, you’ll provide a responsive and proactive repairs service across our communal and public areas, ensuring our homes, buildings and shared spaces remain safe, functional and well‑maintained.You’ll work closely with colleagues, tenants and partner teams to deliver “right first time” repairs, identify planned maintenance needs, and help us continuously improve the homes and environments our residents rely on every day.What You’ll Do<ul><li>Deliver high‑quality general repairs across Peabody stock, ensuring a “right first time” approach</li><li>Carry out multi‑trade repairs including tiling, painting, plaster patching, carpentry, glazing, minor plumbing, metalwork, fencing, paving and general maintenance</li><li>Proactively identify both reactive and planned repairs and support colleagues in developing planned works programmes</li><li>Maintain and care for tools, plant and company vehicles</li><li>Support quality assurance checks with Peabody officers and tenant inspectors</li><li>Assist with insurance claim reports when required</li><li>Ensure compliance with Health &amp; Safety, Equal Opportunities and Customer Care policies</li><li>Complete safety roles such as Fire Warden or First Aider when required</li><li>Maintain accurate electronic records using handheld devices</li><li>Assess materials required for each job, ensuring minimal waste and best value</li><li>Report defects or additional works required and arrange follow‑on jobs as appropriate</li><li>Support apprentices by providing on-the-job guidance</li><li>Work collaboratively with Caretaking, Neighbourhood, Warden and Asset Management Teams</li><li>Take ownership of positive complaint resolution and represent Peabody professionally</li></ul>What You’ll Need<ul><li>A full clean manual UK driving licence</li><li>Strong multi‑trade skills gained through formal qualifications and/or extensive practical experience</li><li>Experience delivering high‑quality repairs in a customer‑focused environment</li><li>Ability to plan, schedule and prioritise work efficiently</li><li>Competent IT skills and confidence using handheld devices</li><li>Excellent customer service skills with the ability to communicate clearly</li><li>Strong attention to detail and ability to manage multiple tasks</li><li>Knowledge of Health &amp; Safety regulations, site safety and COSHH</li><li>Awareness of personal safety and lone working procedures</li><li>Experience working in a Direct Labour Organisation (DLO) setting – desirable</li></ul>Why Join Us? When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.What We Offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Ongoing training and development opportunities</li></ul>Please Read Before Applying A Basic DBS check is required for this role. This is a mobile, hands‑on repairs position requiring regular travel across sites.Interviews will take place on Thursday 29th January.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Contact George Murphy, Talent Specialist at: <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Peabody

Multi Trade Operative

DBS Check:Enhanced Job Location - Runnymede &amp; WatersideGrade 3 , SCP 9 -12 - £27,254 - £28,598Job Closing - 8/2/2026Job Title: Wellness InstructorCastle Point Borough CouncilCastle Point Leisure is looking for an empathetic, motivated, and qualified Wellbeing Instructor to guide our community toward healthier, happier lives. You won’t just be teaching exercises; you’ll be a vital partner in our users’ journeys toward total vitality.Key Responsibilities<ul><li>Empower &amp; Inspire: Guide individuals through our Health &amp; Wellbeing programmes, helping them overcome barriers to activity with compassion and expertise.</li><li>Holistic Coaching: Conduct personalized inductions and "DOSE" chemical education, ensuring every member feels seen, supported, and confident.</li><li>Personal Training with Purpose: Deliver high-quality training sessions focused on functional longevity, mental wellbeing, and physical strength.</li><li>Community Connection: Foster a welcoming, inclusive, and social atmosphere where every member—regardless of age or ability—feels they belong.</li><li>Safe Havens: Ensure our facilities remain a clean, safe, and pleasant sanctuary for our members to focus on their wellness.</li></ul>What You Bring:<ul><li>A People-First Mindset: Exceptional customer care skills with the ability to build rapport and listen to the unique needs of our diverse community.</li><li>Qualified Expertise: A Level 3 Certificate in Personal Training (REPs/CIMSPA) and a Current First Aid Qualification.</li><li>Experience: A background in gym or community leisure settings with a proven ability to adapt coaching styles for everyone from "Legends" to newcomers.</li><li>Organisational Heart: Diligence in maintaining client records and a "Health &amp; Safety first" approach to ensure a worry-free environment for all.</li></ul>What We Offer:Castle Point Borough Council provides a competitive salary and benefits package within a team that truly values work-life balance and mental health. We are a dedicated "Safeguarding First" employer, committed to the welfare of our community and our staff.





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Castle Point Borough Council

Wellbeing Instructor ( Fitness Instructor )

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the teamWe are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. More about your role The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.The successful candidate will have:<ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul>The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:<ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Operations Manager

<h4>Job summary</h4>Ready to be the friendly face of IT at HM Land Registry? As a Local Systems Administrator, you’ll keep colleagues connected and confident—solving issues fast, guiding change so it lands well, and making sure our site’s kit and records are spot‑on. If you enjoy hands‑on problem‑solving, clear communication and collaborating across a supportive community, we’d love you to join us and help deliver great public service for everyone.Check out the video below to see what it is like to work in Digital Careers at HMLR:<h4>Job description</h4>As a Local Systems Administrator (LSA), you’ll provide friendly, efficient 1st/2nd line support for locally based systems and applications, helping colleagues at your site to stay productive and secure. You’ll keep our IT asset records accurate and up‑to‑date, manage central and local work queues to agreed service levels, and ensure new services transition smoothly into business‑as‑usual so that end‑user change “lands well” across the office.<h4>Key Responsibilities</h4><ul><li>Provide effective technical support for local systems and infrastructure, resolving incidents and problems promptly and escalating when needed.</li><li>Manage assigned requests in line with Incident Management and ISO20000 standards.</li><li>Maintain accurate documentation and asset records, using available tools to diagnose issues and report statistics.</li><li>Liaise with stakeholders, suppliers and vendors to support change and problem resolution.</li><li>Install, configure and administer hardware and software components.</li><li>Contribute to local IT projects and provide technical advice.</li><li>Support office moves and equipment relocations, ensuring compliance with local requirements.</li><li>Develop and maintain technical knowledge, supporting and encouraging team members.</li><li>Assist other offices remotely or on‑site when required.</li></ul> <h4>Additional Information</h4><ul><li>No current line management or budget responsibilities, but future opportunities may arise.</li><li>Some physical activity is required for moving IT equipment.</li><li>Travel to other sites may be necessary.</li><li>100% office-based in our Leicester office</li></ul><h4>Person specification</h4>To meet the requirements for this role you will hold an ITIL Service Management Foundation accreditation or a willingness to study and have knowledge and experience of working in an IT environment and in IT incident management.With an understanding of IT infrastructure, you will have experience of dealing with windows related incidents and a sound knowledge of end user IT services and the technology that underpins them in a business environment. You must also be able to provide excellent customer support via a Service Management Framework and play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced.For more information about this role and the full Job Description, please see the attached Candidate Pack.<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>ITIL Service Management Foundation accreditation or willingness to study</li></ul><h4>Benefits</h4>Alongside your salary of £32,119, HM Land Registry contributes £9,304 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a>#WeAreHMLRAt HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.<ul><li>We have integrity– we value honesty, trust and doing the right thing in the right way.</li><li>We drive innovation– we are forward-thinking, embrace change and are continually improving our processes.</li><li>We are professional– we value and grow our knowledge and professional expertise.</li><li>We give assurance– we guarantee our services and provide confidence to the property market.</li></ul>Please click here for further information on our rewards package: <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruit…</a>.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.To apply, firstly you will need to complete the first stage of the online application form and the Civil Service Verbal Reasoning Test. If you pass the test, you will then be invited to complete the full online application form, in which you will need to complete a CV section and a Personal Statement.The closing date for the test and full application form is 11:55pm on 25th January 2026. You must ensure you build in sufficient time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: <ul><li><a href="https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests" target="_blank">https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests</a></li></ul>In the CV section of the full online application form, please enter your qualifications and work history. The CV will be assessed against the following: <ul><li>ITIL Service Management Foundation accreditation or willingness to study</li><li>Knowledge and experience of working in an IT environment</li><li>Knowledge and experience of IT Incident Management</li></ul>The Personal Statement section (in no more than 250 words) should be used to outline your skills and experience for the role and detail how you meet the following essential experience criteria:<ul><li>Ability to provide excellent customer support via a Service Management Framework</li><li>Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced</li></ul>The sift will take place shortly after the closing date.In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead essential experience criteria on the CV being:<ul><li>Knowledge and experience of working in an IT environment</li></ul>A full sift only carried out on those applications that pass the initial sift stage.If successful at the shortlisting stage, you will be invited to attend a telephone assessment to discuss your application and previous experience. Further details will be provided at a later stage.If you are successful in passing the telephone assessment, you will then be invited to attend an interview held in person at the Leicester office. Further details will be provided on invitation to interview. The blended interview will assess the technical skills, behaviours, and experience listed in the attached candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. Candidates may refer to notes within their interview, but they should be used as a prompt only. You should ensure you read the attached Candidate Pack fully before submitting an application.Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date. HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, please notify us of this at application stage where possible or during the process as soon as it becomes a requirement.If you would like further information about the use of your personal data, please click on the link below: <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">Job Applicant Personal Information</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steve Blair</li><li>Email : <a href="mailto:Steve.Blair@landregistry.gov.uk" target="_blank">Steve.Blair@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a> <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMDAmdmVyaWZ5PTBmODJkODVjNTk3OTlmYWEyNzdmNjJjYzJlZDU2YzBjJnJlcXNpZz0xNzY4MDE5NzU4LTJmYWZhNDc2Nzg2M2RmNmI5N2JkODQ5ZDNiMTBmNWM4ODI0MzI4YWE=" target="_blank">Local Systems Administrator Candidate Pack Opens in new window</a> (pdf, 1544kB)

HM Land Registry

Local Systems Administrator

<h4>Job summary</h4>We are looking for an exceptional Head of Programme to head up Ofgem’s delivery of the government’s ambitious Warm Homes Plan. This high-profile role will oversee a complex, multi-disciplinary programme designed to make homes warmer, greener, and more affordable to heat. You will provide strategic programme management leadership across multiple workstreams, ensuring clarity of direction, robust governance, and effective prioritisation. Acting as a trusted advisor to the Senior Responsible Owner (SRO) and senior leadership, you will manage programme risks, resources, and critical decision pathways. Alongside this, you will champion inclusive leadership, foster professional development, and embed Ofgem’s values throughout the team. This is a unique opportunity to shape a transformative programme that supports consumers and accelerates the UK’s journey to net zero.<h4>Job description</h4>Key Responsibilities <ul><li> Input, and co-ordinate input into business case as required;</li><li> Grow and manage a high performing programme team;</li><li> Identify and manage stakeholder relationships, highlighting the need for senior level engagement. Manage relevant internal and external relationships;</li><li> Communicates the vision and translate it into delivery objectives for the team;</li><li> Provides direction and guidance on development to the team;</li><li> Identify, secure, schedule and manage programme resources;</li><li> Oversee risk and issue management, and ensure mitigations are in place</li><li> Ensure realisation of benefits for customers;</li><li> Put in place and maintain effective programme controls, governance, reporting and assurance frameworks ;</li><li> Works with project leads and other stakeholders to ensure that dependencies are actively managed. Resolve issues between various programme elements;</li><li> Lead the programme to deliver the agreed outcomes within time, cost and quality constraints.</li></ul>In line with the Government Project Delivery capability framework – <a href="https://projectdelivery.gov.uk/pdcf/programme-manager-g6/" target="_blank">Programme Manager G6.</a>Additional Responsibilities<ul><li> Implement and promote Government Project Delivery Profession best practice, and engage with the wider Ofgem project delivery profession to support sharing of best practice and improved ways of working.</li></ul>Key Outputs and Deliverables <ul><li> Set up, maintain and improve, a framework for the management, monitoring and evaluation of the programme, including strong links with the wider Ofgem and DESNZ;</li><li> Produce updates, report and other programme documentation to agreed content and deadlines;</li><li> Input into drafting of communications, briefings, process and governance materials relevant to the programme;</li><li> Establish, and keep under review, clear responsibilities and ways of working, within Ofgem and with DESNZ. </li></ul><h4>Person specification</h4>Essential Criteria:<ul><li> Robust experience of leading significant change or transformation programmes (LEAD)</li><li> Strong track record of engaging with and influencing stakeholders at senior level (LEAD)</li><li> Experience of leading a change team</li><li> Skilled collaborator and strong communicator, able to work across a wide range of teams</li><li> Programme management, transformation, change Management practices qualification (or equivalent experience), for example: <ul><li>PRINCE2 Practitioner</li><li>Managing Successful Programmes Practitioner</li><li>Management of Risk Practitioner</li><li>Managing Portfolios Practitioner</li><li>Managing Successful Programmes Advanced Practitioner</li><li>APM Chartered Project Professional</li><li>Project Leadership Programme</li></ul></li><li>Leading and Managing Project Workstreams</li></ul>Desirable Criteria:<ul><li> Proven aptitude for leadership through management of others (line/project/matrix management)</li><li>Understanding of the energy sector</li></ul><h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Delivering at Pace</li><li>Seeing the Big Picture</li><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>You will also be asked to prepare presentation. Full details of the ​presentation will be included in the invitation to interview.</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>]. Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website. <h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTAmdmVyaWZ5PTU5YzdlODI4NGE5Njc2YjJiZjcwZTgxOWZlOTcyMmM2JnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Role Profile_444171 Head of Programme Opens in new window</a> (pdf, 159kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTEmdmVyaWZ5PTJmMGIxNmUyNDA4ZDkyYTFjNDc4NWVkMTNmNjhlMzZjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Candidate Pack_444171 Head of Programme Opens in new window</a> (pdf, 653kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTImdmVyaWZ5PWZhYmY0MDQ4MmVjOGZjMWQwMzFiYjNjMjVmM2NlOTVjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Terms and Conditions Apr25 Opens in new window</a> (pdf, 335kB)

OFGEM

Head of Programme

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts &amp; Tribunals Service (HMCTS). About usHMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres (CTSCs) deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. Your roleAs Operations Manager at the CTSC you will lead the day-to-day running of our services. You will oversee case administration, customer contact management, and other administrative operations across one or more sites. This will include both operational management to improve service performance, establishing a consistent service, as well as responsibility to develop and implement strategies that deliver organisational objectives and change.You will hold line management responsibility for a minimum of 3 HEO Service Delivery Managers and inspire and engage your teams to deliver effective outcomes, communicating business objectives in an operational context. Led by the Grade 6 Head of Operations, you will ensure effective deployment of resources within allocated budgets and foster relationships with a wide range of stakeholders to ensure effective service delivery. These will include user groups and judiciary, as well as wider regional and service partners to ensure cohesive cross-jurisdictional delivery. Your skills and experience<ul><li>Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.</li><li> Experience of working in an administrative role in a customer-focussed environment</li><li> IT proficient with the ability to learn and adapt to different technologies and software</li><li> Excellent communication, organisational and prioritisation skills </li></ul>If you are ready to take on a challenging and rewarding role apply today.For a full job description, please read supporting document included below before applying.Further detailsNew recruits to the Civil Service joining MoJ are expected to join at the band minimum.Ways of workingStandard full time working hours are 37 hours per week Monday to Friday. There is an expectation that you can be flexible with your working hours to accommodate the needs of the business.HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. A minimum of 30 hours per week will be required for this role.Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule.Occasional travel to other sites For this post, occasional travel to other National Services sites may be required.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Experience Question</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555</a>

HM Courts and Tribunals Service

Operations Manager - Stoke (Ref: 13555)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Development Coaches play a critical role in the learning and training of our new starters. This role will enable you to demonstrate and develop your coaching and leadership skills. You will be responsible for helping new starters deliver excellent administrative support and customer service to service users, mediators, judiciary, and management.About usHM Courts &amp; Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres CTSCs deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings.We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your roleThis role will be responsible for the ongoing onboarding training that new members of staff receive, or that staff need when moving to new duties, ensuring they develop and demonstrate the skills and knowledge to deliver an inclusive and accessible service to diverse users. The role will focus on the short to medium term needs of the learners.Your skills and experience<ul><li>Provide Leadership to the learners, visibly demonstrating and embedding the culture and ways of working for National Services in delivering service excellence across all jurisdictions.</li><li>Business-specific knowledge and experience to be able to coach and advise learners on improvement in specific business areas.</li><li>CIPD or internal qualification in coaching and training practice (desirable).</li><li>People and communication skills to be able to coach learners in increasing effectiveness in handling customer/user queries by telephone, email or webchat (etc.)</li><li>Ability to judge capability, competence and potential in learners and adapt approach for different learners to ensure best learning environment.</li><li>Knowledge of learning resources and solutions to recommend to learners.</li><li>Coaching skills to be able to help learners understand and take responsibility for their own development, to support them in doing so and to provide guidance where necessary.</li><li>Knowledge of HMCTS and National Services service standards to be able to measure learner’s performance against these and provide support to improve where needed.</li><li>Flexibility and adaptability in working to tailor coaching style to learners needs while still meeting business requirements.</li><li>Resilience and authority to be able to manage learners effectively, sometimes in challenging situations.</li></ul>For a full job description, please read supporting document 1 included below before applying.Ways of workingThe office is open Monday to Friday from 9am to 5pm.Standard full time working hours are 37 hours per week. There is an expectation that you can also be flexible with your working hours to accommodate the needs of the business.To ensure our services are consistent and operated effectively, successful candidates will be required to work full-time.The role is mainly office-based, however non-contractual hybrid working can be considered. Any hybrid working arrangements will be determined by the business and are relative to particular service lines and to when the delivery of office-based training is required. Hybrid working will also only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. Occasional travel to other courtsFor this post, occasional travel to other National Services sites may be required.Skilled Worker VisaThis role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Working Together</li><li>Developing Self and Others</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £29,303, HM Courts and Tribunals Service contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570</a>

People Development Coach - Birmingham (Ref: 13579)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Administrative Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent customer service, administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.About usEnforcement is a key function within HM Courts and Tribunal Service (HMCTS) and plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. We are also responsible for compliance of Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.Your role HMCTS use a variety of means to ensure the recovery of criminal fines and financial penalties and do everything within our powers to trace those who do not pay.You will be responsible for creating and updating records on our in-house computer system and will contact relevant parties to give advice on the completion of forms or court procedures, providing excellent customer service. You will make decisions on the most effective method of enforcement within the current guidelines, and will use telephone and text message chasing and tracing tools. You will have the confidence to engage with Managers, Courts and other internal and external stakeholders to collect information, check facts, communicate or enforce judicial decisions.Your skills and experience You will be an excellent communicator both written and verbal, able to swiftly assess circumstances and adapt accordingly. You must be able to demonstrate empathy, be non-judgmental but focussed on carrying out your role whilst fully respecting our customers. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment with a desire to deliver proactive and effective customer service to people who may be in difficult situations.For a full job description, please read supporting document included below before applying.Further details:These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy.The Sheffield office offers a service between 09:00 - 17:00 Monday to Friday and you will <a href></a>be required to work between these times on a scheduled basis.Occasional travel to other courtsWhilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Skilled Worker VisaFrom 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507</a>

Admin Officer - Sheffield (Ref: 13507)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, <a href></a>providing excellent administrative support and customer service to court users, judiciary and management. About us<a href></a>HM Courts &amp; Tribunals Service (HMCTS) <a href></a>is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your roleWorking as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:· Preparing papers and files for court, tribunals, hearings and meetings· Creating and updating records on our in-house computer system and data input· Resulting courts accurately, interpreting accurately the information required on a court file.· Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.· Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc · Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and OrganisationsYour skills and experienceWith a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.Please refer to the job description attachment for more information.Further details:These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy. Skilled Worker Visa<a href></a>From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.<a href></a>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.<a href></a>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.<a href></a>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to <a href="http://www.gov.uk/skilled-worker-visa" target="_blank">www.gov.uk/skilled-worker-visa</a> for more informationFixed term appointments (FTA) on promotionMoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for <a href></a>OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.Loans/Detached DutyThe terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before <a href></a>commencing the application process.Occasional travel to other courtsFor this post, occasional travel to other courts may be <a href></a>required for cover when needed.Technical SkillsUsing your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your work Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4>We'll assess you against these behaviours during the selection process:<ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4>We'll assess you against these technical skills during the selection process:<ul><li>Please see Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul> For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a> Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>This job is broadly open to the following groups:<ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a> <a href="https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538</a>

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