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Senior Pensions Administrator
Job Description
Salary range: Grade 10 £43,680- £45,750 plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
The Croydon Council Pension Fund, part of the Local Government Pension Scheme (LGPS), has a total membership of over 36,000 and over 100 scheme employers. Our aim is to provide members and employers with a professional and member-focused service providing timely and accurate information.
About the Role
Are you an experienced LGPS administrator looking for your next challenge, or a skilled pension administrator ready to step up into a more senior role?
We have an exciting and rewarding permanent opportunity for a Senior Pension Administrator to join our supportive and knowledgeable team.
Working within a busy LGPS administration environment, you will play a key role in delivering a high-quality pension service, handling a varied workload and contributing to the technical excellence of the team. This role offers an opportunity to further develop your expertise, build on your existing LGPS knowledge, and take on greater responsibility within a collaborative and supportive environment.
What we are looking for from you
We are seeking a candidate with strong LGPS administration experience and a solid understanding of pension legislation and benefit calculations. You may already be operating at a senior level, or you may be an experienced pension administrator who is ready to broaden your responsibilities and progress your career.
We welcome applications from individuals who can demonstrate most or all the following:
- Experience of administering the Local Government Pension Scheme (LGPS).
- Ability to calculate and/or quality check a range of LGPS benefits, with a willingness to develop expertise in more complex cases where required.
- Good working knowledge of LGPS legislation and the ability to interpret and apply pension regulations accurately.
- Experience of investigating and resolving pension administration queries, including more complex cases.
- Strong numerical, analytical and problem-solving skills.
- Excellent attention to detail and commitment to delivering accurate work.
- Ability to work effectively within a busy, high-volume pension administration environment.
- Excellent verbal and written communication skills, with the ability to explain pension matters clearly and professionally.
- Experience using LGPS pension administration software, such as Altair or a similar system.
- A collaborative approach and commitment to delivering a high-quality service to members, employers and stakeholders.
Please note: This is not an entry-level or trainee position. Applicants must already possess good technical knowledge and experience required to perform the full range of LGPS administration duties. Applications from candidates who do not meet most, or all the essential criteria will not be progressed.
In return you will be joining a capable, professional, supportive team, with induction, training and development opportunities. Croydon Council provide excellent benefits for staff, including the brilliant Local Government Pension Scheme, generous leave entitlement and numerous staff benefits.
Croydon Council operates a hybrid working policy. This role requires a minimum of two days per week in our Croydon office, with additional office attendance as required to meet business needs.
The role profile and person specification is contained in the job description attached.
The person specification sets out the essential knowledge skills abilities and experience, required to do the job. We will assess your application against the criteria listed on the person specification, so you need to read this carefully before making an application.
Please complete ALL sections, your application may not be considered otherwise.
There will be a test as part of the selection process.
The closing date for applications is 09 August 2026
We expect to short list the week commencing 10 August 2026
We expect to interview the week commencing 17 August 2026
To view the role profile, please click here
About us
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
- Croydon Council’s new ways of working
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.
Salary range
- £43,680 - £45,750 per year