field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

We are recruiting School Crossing Patrols at Caerphilly County Borough Council. Contract Type: Permanent, Part Time, Term time only We have School Crossing Patrol vacancies available in the following areas:<ul><li>Waunfawr Primary – 7 hours, 30 minutes per week</li><li>Libanus Primary – 7 hours, 5 minutes per week</li><li>Tir-y-berth Primary – 10 hours per week</li><li>Bryn Primary – 6 hours, 15 minutes per week</li><li>Twyn Primary – 7 hours, 55 minutes per week</li><li>Ysgol Gynradd Gymraeg Caerffili – 6 hours, 15 minutes per week</li><li>White Rose Primary – 9 hours, 35 minutes per week</li><li>Pengam Primary - 8 hours, 45 minutes per week</li></ul>This is an exciting opportunity to join our Team and provide support across the wider Road Safety Team. We pay an attractive salary of £13.26 - £13.47 per hour and offer access to training and development opportunities.Are you looking for work with children? Are you caring, punctual and reliable and committed to keeping children safe? The successful candidate will be responsible for the supervision of the safe crossing of pupils and other pedestrians at a specific location going to and from school, ensuring their health and safety at all times. The post is for a School Crossing Patrol Monday to Friday which will consist of two shifts per day, one at the beginning of the school day and one at the end. You will comply with our policies and ensure regulations are adhered to, within the School Crossing Patrol Guidelines and Handbook. You must be an effective communicator and will be expected to liaise with management, parents, learners and the school successfully. For the role, we ask that you have:<ul><li>Good understanding of road use and traffic awareness and are able to demonstrate this on your application form.</li><li>Ability to make decisions where appropriate.</li><li>Good communication skills</li></ul>We have excellent benefits including the Local Government Pension Scheme and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Kerry Watkins on 01443 866538 or email <a href="mailto:watkikg@caerphilly.gov.uk" target="_blank">watkikg@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





<ul></ul>

Caerphilly County Borough Council

School Crossing Patrol (Various)

We are recruiting a Care Assistant at Caerphilly County Borough Council. Working hours: 1 x 14 hours / 1 x 21 hours Contract Type: Part Time, Permanent Location: Castle View Residential HomeTeam: Provider Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £9,990 - £10,648 (14 hours) / £14,985 - £15,972 (21 hours) and offer access to training and development opportunities. Can you make a positive difference to people? Are you sensitive and supportive and non-judgemental? Would you like to be part of a team that promotes a homely, warm atmosphere where people are respected as individuals?Castle View Residential Home is looking for 2 Care Assistants to provide care and support for older adults living with a dementia. You will be required to carry out duties to support residents in a dignified and respectful manner, promoting independence and wellbeing and adopt a person-centred approach.Experience of working with older people would be beneficial although not essential. You must have knowledge of the principles that underpin quality care e.g. dignity and choice. You must be able to communicate effectively, both verbally and in writing, possess clear understanding of the sensitive and confidential nature of the post and be courteous and responsive to the needs of individuals.Rota patterns of work are over a 7-day period. Approximate shift times are 7:00am - 2.30pm &amp; 2.30pm – 10:00pm. There will be opportunities to work additional hours.These hours will be worked on a rotating basis, if you require further information on the available hours, please contact the recruiting manager using the details provided below.It is essential that applicants are in receipt of / working towards Level 2 in care (Previously known as NVQ 2) or a willingness to achieve the qualification within a specified timeframe.For the role, we ask that you have: <ul><li>Knowledge of person-centred care.</li><li>The ability to work in partnership with residents, carers and families.</li><li>Experience of working as part of a team.</li><li>The ability and willingness to work flexibly including weekends, bank holidays and sleep in duties.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Mandy Chattaway on 02920 852554 or email <a href="mailto:CHATTM@caerphilly.gov.uk" target="_blank">CHATTM@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post. 





<ul></ul>

Care Assistant

We are recruiting an Additional Learning Needs Coordinator at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term until 31st August 2026 Location: Ty Gilfach - EOTAS Secondary PRUTeam: Inclusion and Additional Learning Needs This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £60,203 - £66,430 and offer access to training and development opportunities. The successful candidate will be responsible for the following key duties:<ul><li>To work strategically with the senior leadership team and management committee to ensure that EOTAS provisions are meeting their responsibilities under the ALNET Act, the current SEN Code of Practice, the Draft Code (2018) and the Equality Act (2010).</li><li>To support school improvement, professional development and learning in relation to EOTAS and ALN.</li><li>To review EOTAS based provision on a regular basis</li><li>To take a strategic role in the planning and delivery of provision for children and young people with Additional Learning Needs (ALN) attending EOTAS settings.</li><li>To ensure that children and young people with Additional Learning Needs in EOTAS settings have their needs appropriately identified and met and they are supported to achieve their full potential.</li></ul>For the role, we ask that you have: <ul><li>A relevant Level 6 (Degree) qualification on the Credit and Qualifications Framework for Wales, Relevant additional qualification in SEN or ALN, and Qualified Teacher Status.</li><li>A successful track record of supporting children with ALN.</li><li>A wide range of teaching experience linked to SEN / ALN.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Paul Warren on 0787370493 or email <a href="mailto:warrep1@caerphilly.gov.uk" target="_blank">warrep1@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





<ul></ul>

Additional Learning Needs Coordinator

We are recruiting a Care Assistant at Caerphilly County Borough Council. Working hours: 0 Contract Type: 5 x Relief/Casual Location: Min y Mynydd Residential HomeTeam: Provider Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £13.69 per hour and offer access to training and development opportunities. Can you make a positive difference to people? Are you sensitive and supportive and non-judgemental? Would you like to be part of a team that promotes a homely, warm atmosphere where people are respected as individuals?Min Y Mynydd Residential Home is looking for 5 x casual Care Assistants to provide care and support for older adults. You will be required to carry out duties to support residents in a dignified and respectful manner, promoting independence and wellbeing and adopt a person centred approach.Experience of working with older people would be beneficial although not essential. You must have knowledge of the principles that underpin quality care e.g. dignity and choice. You must be able to communicate effectively, both verbally and in writing, possess clear understanding of the sensitive and confidential nature of the post and be courteous and responsive to the needs of individuals.Rota patterns of work are over a 7 day period. Approximate shift times are 7:00am - 2.30pm &amp; 2.30pm -10:00pm. There will be opportunities to work up to 35 hours per week.These hours will be worked on a rotating basis, if you require further information on the available hours, please contact the recruiting manager using the details provided below.It is essential that applicants are in receipt of / working towards Level 2 in care (Previously known as NVQ 2) or a willingness to achieve the qualification within a specified timeframe.For the role, we ask that you have: <ul><li>The ability to work in partnership with residents, carers and families.</li><li>Experience of working as part of a team.</li><li>The ability and willingness to work flexibly including weekends, bank holidays and sleep in duties.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Tracey Walters on 01685 840595 or email <a href="mailto:waltet@caerphilly.gov.uk" target="_blank">waltet@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post. 





<ul></ul>

We are recruiting a Civil Enforcement Officer at Caerphilly County Borough Council. Working hours: 37 Contract Type: Permanent, Full Time Location: Office basedTeam: Traffic ManagementThis position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £28,598 - £31,022 and offer access to training and development opportunities. We are currently seeking to recruit 1 Full Time Civil Enforcement Officer to provide proactive and reactive parking and environmental enforcement activities that will enhance the local environment and improve the flow of traffic and public amenity across Caerphilly County Borough.Successful candidates will be required to work 5 days a week (37 hours) out of 7 days on a Monday to Sunday rota between the hours of 7:00am to 10:00pm including Bank holidays and weekends. The role involves lone-working with some unsociable working hours and you must wear the uniform provided when on duty.Your duties and main functions will include:<ul><li>Patrolling the Council’s off-street Car Parks and on-street parking in accordance with the Council’s Car Park Regulations and Parking Enforcement Policy.</li><li>Identifying instances of unlawful parking and issuing Penalty Charge Notices (PCNs) in accordance with the Parking Enforcement Policy and associated operating practices.</li><li>Participating in and proactively developing partnership working with Gwent Police local neighbourhood policing teams to help combat parking issues throughout the county borough.</li><li>Identifying instances of littering or dog fouling and issuing of Fixed Penalty Notices (FPNs) in accordance with the Council’s operating practices.</li><li>Ensuring the upkeep of appropriate records in accordance with legislation and operating procedures.</li><li>Liaising with other Council services as appropriate to ensure the effectively delivery of the enforcement operation.</li><li>Checking and maintaining car park machines for ticket stock levels and basic faults.</li><li>Responsibility for the safe driving and operation of a Council vehicle.</li></ul>For the role, we ask that you have: <ul><li>A Level 2 qualification on the Credit and Qualifications Framework</li><li>Tact and diplomacy when dealing with difficult situations involving members of the public</li><li>Flexibility to work outside of normal office hours</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Adrian Wyatt on 01443 866551 or email <a href="mailto:wyatta@caerphilly.gov.uk" target="_blank">wyatta@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.





<ul></ul>

Civil Enforcement Officer

We are recruiting a Social Worker at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term for 24 months Location: Tredomen HouseTeam: 16 Plus Team This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £39,152 - £41,771 with an additional £3,551 annual market supplement, and offer access to training and development opportunities. This post is a social work position within the 16plus team, with a specific role in supporting young people in care who are Unaccompanied Asylum Seeking Children (UASC).The role will require you to support all looked after asylum seeking children aged 16 plus in making a successful transition to adulthood. In addition, the support will involve 18+ care leavers in their transition into adulthood and to prepare young people with the outcomes of their immigration status.Within this role you will be required to provide a high-quality service in relation to all aspects of the assessment and care management process which meet the needs of unaccompanied asylum seeking children and care experienced young people.For the role, we ask that you have: <ul><li>Diploma/Degree in Social Work or predecessor.</li><li>Excellent communication skills with children, young people, their families/carers and professionals.</li><li>Experience of multi-agency working.</li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Karen Williams on 07354 168026 or email <a href="mailto:willik19@caerphilly.gov.uk" target="_blank">willik19@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.You must possess a Diploma/Degree in Social Work or predecessor and be registered as a Social Worker with Social Care Wales (or able to transfer from another recognised body). The current registration requirements state that completion of the Consolidation of Practice qualification within your first 3 years of practice is mandatory (if you qualified after 1st April 2016). Failure to successfully complete this qualification will result in you being unable to renew your Social Work Registration or practice as a Social Worker.This post attracts a Market Supplement of £3,551 per annum, in addition to the annual salary, which will be paid in 12 monthly instalments.





<ul></ul>

Social Worker - 16 Plus

We are recruiting Casual Support Workers at Caerphilly County Borough Council. Working hours: 0 Hours Contract Type: 3 x Casual/Relief Location: Ty HapusTeam: Provider Services This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £14.82 per hour and offer access to training and development opportunities. We aim to provide care and support that promotes choice and independence for individuals with a learning disability and enable children and young people to experience fun with other individuals in a respite setting .The role of a Social Care Worker is to deliver care in accordance with Care and Individuals’ Personal Plans. To provide support and guidance and deliver all aspects of personal care as needed by individuals, ensuring that the persons, privacy, dignity, respect, choices, independence and self-esteem are maintained at all times.The successful applicant will need to have experience of working in a care setting, be able to adopt a motivated, committed and flexible approach to duties, this involves evening and early mornings, weekend working, sleep in and bank holidays.For the role, we ask that you have: <ul><li>Level 3 Diploma in Health and Social Care (Children and Young People) or equivalent as required by Social Care Wales.</li><li>Or the ability and commitment to work towards Level 3 Diploma in Health and Social Care (Children and Young People) within a specific timescale identified by the Team Manager or equivalent qualifications as required by Social Care Wales.</li><li>An understanding of the principles that underpin quality care ie promoting the well-being, voice and control of children and young people and respecting their views.</li><li>Experience with children and young people with disability and complex needs who require elements of support and assistance.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lisa Davies/Rhys Ayres on 01495 228839 or email <a href="mailto:DAVIELM@CAERPHILLY.GOV.UK" target="_blank">davielm@caerphilly.gov.uk</a> / <a href="mailto:AYRESR@CAERPHILLY.GOV.UK" target="_blank">ayresr@caerphilly.gov.uk</a> Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post. 





<ul></ul>

Support Worker

We are recruiting a Deputy Manager at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Permanent Location: Min y Mynydd Residential HomeTeam: Provider Services – Residential Care This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £35,412 - £38,220 and offer access to training and development opportunities. Min y Mynydd Residential Home provides long term and short-term accommodation for older people living with a dementia. Min y Mynydd Residential Home is a registered service with Care Inspectorate Wales.We are looking for an enthusiastic individual to join the management team working alongside the Manager of the Home, who has the necessary skills, experience and commitment to manage and provide leadership to the service and to the staff team and to ensure people who live in the Home experiences the highest standard of care and lives a fulfilled, meaningful life.The Deputy Manager takes responsibility of the Home in the absence of the Registered Team Manager.For the role, we ask that you have: <ul><li>Any qualifications listed by Social Care Wales for registration as an Adult Care Home Manager.</li><li>Knowledge of Care Inspectorate Wales Regulation Inspection Social Care Act (RISCA).</li><li>Full UK Category B (Cars) driving license and the use of a motor vehicle insured for business purposes to travel throughout the borough.</li><li>Full UK Category B (Cars) driving license to drive a Council vehicle</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Tracey Walters on 07968 375059 or email <a href="mailto:waltet@caerphilly.gov.uk" target="_blank">waltet@caerphilly.gov.uk</a> / Heber Moseley on 01685 840595 or email <a href="mailto:moselh@caerphilly.gov.uk" target="_blank">moselh@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.The Social Care Wales (Registration) Rules 2023 set out the requirement for all residential childcare workers, domiciliary care workers, adult care home workers, residential family centre workers to be registered with Social Care Wales within six months from your start date in post. 





<ul></ul>

Deputy Manager

<h4>The Role</h4>Do you see yourself making a real difference in the lives of adults living with mental health challenges?Can you use your occupational therapy expertise to promote independence and wellbeing in your local community?If yes, we have the perfect role for you!Our Adult Social Care Mental Health Service is looking for a passionate and dedicated Occupational Therapist to join our amazing team and help make a difference today.About the Role:An exciting opportunity has arisen within Southwark Adult Social Care’s Mental Health Occupational Therapy Service. We are seeking an enthusiastic and motivated Occupational Therapist who is committed to providing high-quality, person-centred care.In this role, you will:<ul><li>Deliver individualised, goal-oriented interventions that promote health, wellbeing, and independence.</li><li>Use MOHO and other evidence-based assessment tools to assess and support adults with mental health needs.</li><li>Work predominantly in the community, helping clients function more effectively in their home environments and local communities.</li><li>Hold an Occupational Therapy–specific caseload and collaborate on service user workshops with other OTs.</li><li>Receive dedicated time and support to engage in specialist training and continuous professional development.</li></ul>About You:You are someone who is passionate about occupational therapy and values promoting independence and inclusion. You bring creativity, compassion, and evidence-based practice to your work.You will have:<ul><li>A recognised Occupational Therapy qualification and registration with the HCPC.</li><li>Experience or strong interest in working with adults with mental health needs.</li><li>Strong assessment, planning, and intervention skills.</li><li>The ability to work collaboratively within a multidisciplinary environment.</li><li>A commitment to reflective practice, continuous learning, and professional growth.</li></ul>We welcome candidates with living/lived experience as a service user or carer.About the Team:Our Adult Social Care Mental Health Service is a dynamic, multidisciplinary team made up of Occupational Therapists, Social Workers, Assistant Practitioners, Advanced Practitioners, and Business Support colleagues.We work in partnership with South London and Maudsley NHS Trust (SLaM) and other local agencies to deliver high-quality, strengths-based, person-centred support. Our culture is inclusive, supportive, and focused on professional development.You’ll be joining a team that:<ul><li>Values collaboration, diversity, and shared learning.</li><li>Promotes independence and empowers residents to have choice and control over their care.</li><li>Has a strong record of supporting colleagues’ career progression and wellbeing.</li></ul>For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Samuel Abebe at <a href="mailto:Samuel.Abebe@southwark.gov.uk" target="_blank">Samuel.Abebe@southwark.gov.uk</a>.Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at (ENTER LEVEL HERE) level.Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a><h4>Recruitment timetable</h4>Advert close date: 11:59pm on 14th November 2025Shortlisting date/s: 17th November 2025Interview date/s: 21st November 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2643866&amp;ptId=109059" target="_blank">Please click here to view the Job Description</a></li></ul>





<ul></ul>

Southwark Council

Occupational Therapist

<h4>Why Southwark?</h4>Are you ready to redefine how pay, reward, and recognition work, within an organisation in a period of corporate wide change and big aspirations? At Southwark Council, we’re not standing still, we’re driving forward an ambitious people strategy that supports a high-performing, inclusive, and modern public service.Here’s what makes us stand out: <ul><li>Transformational Impact: Shape the future of our pay, reward, and benefits offer, influencing how 5,000+ employees are recognised and valued.</li><li>Leadership: Play a key role in successfully delivering legacy projects, business as usual and future reward scoping, including a full pay and grading review, while aligning with the council’s major ERP programme, Southwark 360</li><li>Values-Driven Culture: Be part of a proudly diverse, anti-racist, and inclusive organisation committed to equity and transparency in everything we do.</li></ul><h4>What You'll Be Doing</h4>We’re looking for an experienced and forward-thinking Pay and Reward Specialist to lead our reward portfolio. You’ll be at the heart of shaping policy, engaging stakeholders, and ensuring our people strategy underpins the success of Southwark 360.Key Responsibilities: <ul><li>Provide strategic direction for pay, performance management, benefits, and reward strategies across the Council.</li><li>Lead the review of pay and grading and non-financial recognition initiatives.</li><li>Ensure the effective application of reward policies including market supplements, recruitment and retention initiatives, incremental progression, and allowances including additional duties and acting up payments.</li><li>Partner with Trade Unions and senior HR leaders on pay negotiations and workforce consultation.</li><li>Drive the integration of pay and reward principles within the ERP implementation, improving governance and sustainability.</li><li>Conduct research, pay benchmarking, and policy development to shape evidence-based recommendations.</li><li>Champion equality, inclusion, and transparency across all pay and reward practices.</li><li>Lead and inspire a small, high-impact team delivering complex change at scale.</li></ul><h4>What We're Looking For</h4>You have a proven track record in reward transformation and systems implementation, ideally within Local Government or a similar large, complex unionised organisation. You bring: <ul><li>Deep expertise in pay and reward design, job evaluation, and related employment law.</li><li>Strong stakeholder management skills, with confidence navigating trade union engagement and pay negotiations, along with influencing senior leadership discussions and decisions.</li><li>A solutions-focused, proactive mindset with the ability to manage multiple workstreams in a dynamic environment.</li><li>Demonstrated ability to build trusted relationships with trade unions, HR colleagues and key partners.</li><li>A commitment to driving fairness, innovation, and inclusion in everything you deliver.</li><li>Strong communication, planning, and organisational skills, with the ability to prioritise workloads effectively.</li><li>Excellent interpersonal skills, tact, diplomacy, and a employee-focused mindset.</li><li>A proactive, enthusiastic professional with a passion for pay &amp; reward improvement.</li></ul><h4>Additional Information</h4>About Southwark CouncilSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">https://jobs.southwark.gov.uk/why-us/</a> Salary: £59,526 - £74,040 plus JNC annual allowance: £2,724Recruitment timetable:Application Closing Date: 11:59 PM on 9th of November 2025Internal Stakeholder Panel: Mon 24th of November 2025 (MS Teams)Interview Dates: Tues 25th of November 2025 (in person)We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible. #LI-PC1 Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2642164&amp;ptId=109119" target="_blank">Job Description &amp; Person Specification</a></li></ul>





<ul></ul>

Pay and Reward Specialist

<h4> Location </h4> Force Headquarters <h4> Agile working – work style </h4> Agile Worker <h4> Business Area </h4> Vetting <h4> Department </h4> Professional Standards Department <h4> Rank </h4> N/A <h4> Grade </h4> E <h4>Salary</h4>£25,626 - £31,296<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 37 <h4> Additional Working Conditions </h4> Flexi-time <h4> Type of Contract </h4> Temporary <h4> Duration of Post if not Permanent </h4> 12 months <h4> Vetting Level Required </h4> MV, SC <h4> Description </h4>Deliver an efficient vetting service to all those working within and alongside Derbyshire Constabulary.As a Vetting Research Officer, you will carry out extensive research to assess applicants’ integrity and identify any areas of vulnerability which could damage public confidence in the force or wider police service. You'll carry out research working to the Vetting APP and high standards of our Professional Standards Department.What you’ll be doing<ul><li>Carrying out thorough research using various police computer systems and databases.</li><li>Conducting vetting interviews with applicants to establish their suitability to work for the organisation where necessary.</li><li>Handle and use sensitive personal data to gather, process and evaluate information to support actions and decisions.</li></ul>The must haves<ul><li>Experience of accurately checking, recording, and retrieving information from databases.</li><li>Able to produce written work to a high standard of accuracy.</li><li>Able to organise and manage own workload to meet demanding deadlines.</li></ul>What’s in it for you?At Derbyshire Constabulary, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of <a href="https://careers.derbyshire.police.uk/what-we-can-offer-you" target="_blank">reward and benefits</a> available to all our employees.What’s nextPlease click APPLY to complete your application, telling us how you meet the essential and desirable criteria by showcasing your skills and experience.To support you with your application we have provided some <a href="https://sway.cloud.microsoft/vGS12xsbDC1vl4vU?ref=Link&amp;loc=mysways" target="_blank">application guidance</a> and <a href="https://careers.derbyshire.police.uk/find-job/our-recruitment-process" target="_blank">our recruitment process</a>.If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: <a href="mailto:careers@derbyshire.police.uk" target="_blank">careers@derbyshire.police.uk</a>Who we areAt Derbyshire Constabulary, policing isn’t just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Derbyshire.To understand how you can make Derbyshire safer together visit our <a href="https://careers.derbyshire.police.uk/" target="_blank">careers website</a>.We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/candidate/download_file_opp/8894/56782/1/0/39651976612cb935d88468e10e0ff58fd0f37690" target="_blank"> Vetting Research Officer.pdf – 135KB </a> 





<ul></ul>

Derbyshire Constabulary

Vetting Research Officer

<ul><li>Reference: RC179 </li><li>Division: Corporate Finance </li><li>Salary: £32,287.00 - £38,133.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 24 October 2025 </li><li>Interview date:26 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Finance </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 16 November 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>As Deputy Business Rates Officer, you’ll help deliver a responsive and accurate Business Rates service within Corporate Finance. You’ll support the day-to-day management of NNDR accounts, checking liabilities, processing rateable value changes (including splits/mergers), maintaining the property database, and monitoring payments and arrears so collection targets are met. &nbsp; You’ll work closely with the Business Rates Officer, the Valuation Office Agency and other council teams to resolve complex cases, prepare accurate reports, and, when required, support court proceedings. The role suits someone with strong attention to detail, sound judgement, and a practical grasp of local taxation who enjoys balancing analysis with customer contact.Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>This is a career-graded post at scale F/G, with progression based on competence, experience and service need. &nbsp; The role reports to the Business Rates Officer and sits within a supportive Revenues team.&nbsp; This role follows a hybrid working model, with the option to work from home and an expectation to attend the office at least two days per week in line with corporate guidelines. &nbsp;Occasional site visits and court attendance may also be required, depending on service needs.&nbsp; Training and ongoing development will be available to build expertise in NNDR legislation and systems.&nbsp;<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:stuart.keast@crawley.gov.uk" target="_blank">stuart.keast@crawley.gov.uk</a>, Business Rates Officer, or call on 01293 438461.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/deputy-business-rates-officer-job-description.pdf"> Deputy Business Rates Officer job description (PDF, 145.94 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Deputy Business Rates Officer

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamThis role will sit within the Corporate Transformation and PMO team, which is the engine room responsible for driving the Change &amp; Transformation Programme across the organisation. Kingston has developed a very ambitious transformation agenda, which includes a number of large strategic programmes that will transform the way services are delivered, empowering staff and improving outcomes for residents.&nbsp;As a team we are dynamic, innovative and supportive. We like to test and pilot new ways of working and digital tools to help support project and programme delivery. The team has a dynamic skill set consisting of delivery, change and PMO expertise and we work together to support and learn from each other. If you enjoy working in a fast paced environment and working with multiple stakeholders then this is a very exciting time to join the team!About the Role and Our Ideal CandidateAbout the role Following a recent corporate peer challenge review by the LGA, there is a need to mobilise a new programme to respond to the peer challenge review’s actions and recommendations - focusing on transforming our enabling services to ensure all internal processes and practices are streamlined and that as organisation, we empower staff to self serve where possible. It is vital that as an organisation we are efficient and enable our workforce to work effectively.&nbsp;We are looking for an experienced Programme Manager who can bring teams together, work in collaboration, facilitate change and work closely with partners and senior stakeholders to deliver at pace. This is a new programme of work so there will be opportunities to help influence and shape the deliverables and outcomes we want to achieve. You will need to work with multiple senior stakeholders and have strategic oversight/ management of multiple workstreams. This Programme will report into our existing transformation governance and the PMO team will be able to support reporting and assurance capabilities.&nbsp;Our Transformation Programme has great support from our senior leadership team and the team already has numerous Programme Managers in place. We are looking for another innovative and creative leader to join the team to deliver a fundamental programme of work. So if you are proactive and passionate about transforming ways of working and delivering better outcomes then we would love to hear from you!&nbsp;In this role you will:<ul><li>Define and deliver the new programme - ‘Transforming enabling services’ by working with stakeholders to develop a programme plan, key milestones and identify/ track benefits in line with the programme's objectives.</li><li>Work collaboratively with services across the organisation, including Heads of service, Directors, SRO’s and business partners to deliver at pace. Taking an action oriented approach to delivery</li><li>Line manage a small Project delivery team and matrix management of other staff connected to the programme including senior stakeholder management</li><li>Be responsible for the Programme reporting at several different governance forums&nbsp;</li><li>Work closely with the SRO to define and deliver the Programme vision, key deliverables and working collaboratively with all workstream leads to drive delivery.&nbsp;</li><li>Work closely with other Programme Managers and Directors to ensure synergies and dependencies are identified and management - avoiding duplication of effort&nbsp;</li><li>Provide strategic management capacity working as part of the Transformation Management Team</li></ul>About you<ul><li>Have a track record of managing complex change projects and programmes in a public sector setting</li><li>Need to have strong leadership skills and be able to manage effective relationships across the organisation in a complex stakeholder environment&nbsp;</li><li>Be able to demonstrate strong stakeholder engagement and management skills, at all levels of the organisation</li><li>Have a collaborative approach to delivering change</li><li>Have a strong coaching and mentoring mentality to help the Programme team to thrive whilst enabling and upskilling others</li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.&nbsp; However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston&nbsp;we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR&nbsp;values. Here at Kingston&nbsp;we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





<ul></ul>

Royal Borough of Kingston Upon Thames

Transformation Programme Manager

Join Our Team as a Deputy Manager – Short Breaks &amp; Supported Living Services Location: Medway Council – Adult Social Care – 36a Birling Avenue, Rainham, Kent Salary: R6 | Contract: Full-time | Closing Date: 07/11/2025Are you a passionate and experienced leader ready to make a real difference in the lives of adults with learning disabilities and autism?We’re looking for a dynamic, forward-thinking Deputy Manager within our well-established Short Breaks &amp; Supported Living Services. This is a fantastic opportunity to join a growing, innovative team within Medway Council’s in-house Provider Services.What You’ll Do:<ul><li>Lead and inspire a dedicated team delivering high-quality care and support.</li><li>Work collaboratively with social care professionals and external partners.</li><li>Drive continuous improvement and innovation across services.</li><li>Ensure compliance with CQC standards and quality assurance frameworks.</li><li>Deputise for the Registered Manager when required.</li></ul>What We’re Looking For:<ul><li>Demonstrable experience in adult social care, particularly within services supporting people with learning disabilities and autism.</li><li>A minimum of Level 3 Diploma in Leadership for Health &amp; Social Care or Level 3 Diploma in Supervisory/Management (or equivalent)</li><li>Knowledge of regulatory requirements and a commitment to best practice.</li><li>A proactive, can-do attitude with the ability to think on your feet.</li></ul>Why Join Us?<ul><li>Be part of a supportive, values-driven team that puts people first.</li><li>Play a key role in shaping services that improve lives and outcomes.</li><li>Enjoy opportunities for professional development and career progression.</li></ul>Want to know more? For an informal chat about the role or to learn more about our services, contact Angela Warner on 01634 337202.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Medway Council

This is Medway

Title: Lead Housing Ombudsman Support (HOS) Support OfficerContract Type: x3 Permanent &amp; x2 Fixed term contract (2 years), Full time, 35 hours per week.Salary: Starting from £32,881 per annum (London weighted salary) or £28,886 per annum (Regional salary)Grade: 06Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday to Friday 9:00am - 5:00pm or 8:00am – 4:00pm Closing Date: 7th November 2025Interviews to be held during w/c 17th November 2025Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHATX6Gh1Z00p3BRRKwpLY0n7sDbF3Fb1yNxWKUFFipqFbv4+vd4xiRi0k+2NjcADt6" target="_blank">Lead HOS Support Officer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Housing Ombudsman Service Team at L&amp;Q!At L&amp;Q, we’re committed to learning from every complaint and using those insights to strengthen our service. That’s why we’re looking for a dedicated professional to help us deliver timely, thorough, and high-quality responses to the Housing Ombudsman.Reporting to the Housing Ombudsman Service (HOS) Team Leader, you’ll take the lead on managing complex complaint cases and coordinating detailed responses to Ombudsman information requests. You’ll be the first point of contact for the Ombudsman, ensuring all correspondence is handled professionally and efficiently. With a strong grasp of legislation, regulatory frameworks, and L&amp;Q’s strategic direction, you’ll ensure our responses are compliant, well-audited, and aligned with our commitment to service excellence.Are you highly organised, confident in reviewing cases, and ready to challenge decisions where needed?Do you bring strong stakeholder management skills and a collaborative approach to navigating cases that span multiple areas of the business?If this sounds like you, we would love for you to apply!Your Impact in the Role:<ul><li>Coordinate and oversee the collation of complaint and case histories, ensuring comprehensive and high-quality responses to Housing Ombudsman requests. Monitor progress across stakeholders, escalating where necessary to maintain full compliance through effective partnership and engagement.</li><li> Chair and lead cross-functional meetings to gather information, assign responsibilities, and set clear timelines. Take full ownership of the end-to-end process, ensuring all data is recorded, reviewed, and aligned with the Ombudsman Code and relevant regulatory obligations.</li><li>Deliver outstanding case responses to the Housing Ombudsman Service, producing robust and persuasive case files that support favourable determinations for L&amp;Q, mitigate risk, and reduce the severity of legal outcomes.</li><li>Act as the primary liaison for the Housing Ombudsman, maintaining strong relationships and ensuring consistent communication and responsiveness.</li><li>Manage and maintain the Housing Ombudsman portal, ensuring data integrity and accessibility.</li><li>Provide strategic oversight and first-line assurance of the Housing Ombudsman Support Officers’ work, driving consistent quality, compliance, and alignment with regulatory standards.</li><li>Engage with a wide range of internal and external stakeholders, including customers, to ensure collaborative and informed responses that reflect L&amp;Q’s commitment to transparency and service excellence.</li></ul>What You’ll Bring:<ul><li>A strong and demonstrable understanding of social housing regulations and the Housing Ombudsman Code, complemented by in-depth knowledge of L&amp;Q’s internal processes.</li><li>Exceptional organisational skills with the ability to manage and prioritise workloads effectively, while tracking actions across teams and driving performance through influence and support.</li><li>Outstanding written and verbal communication skills, with confidence in engaging stakeholders at all levels to influence decisions and deliver clear, impactful messaging.</li><li>Proven ability to build strong stakeholder relationships, collaborate across teams, and delegate responsibilities effectively to peers and senior colleagues.</li><li>Skilled in analysing data to identify service improvement opportunities, with a track record of implementing solutions that enhance performance and outcomes.</li><li>Excellent time management skills, with the ability to prioritise both individual and team workloads in a fast-paced environment.</li><li>Strong IT skills, with proficiency in Microsoft Office and other relevant digital tools.</li><li>Experience in delivering high-quality customer service, with a commitment to resident satisfaction.</li><li>Previous experience in team leadership, coaching, or providing constructive feedback to support development and performance.</li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





<ul></ul>

London and Quadrant Housing Trust

Lead Housing Ombudsman Support (HOS) Support Officer - 7222

Title: Housing Ombudsman Service (HOS) Support OfficersContract Type: 4x Permanent and x2 Fixed term contract (2 years), Full time, 35 hours per week.Salary: Starting from £28,409 per annum (London salary) or £24,670 per annum (Regional salary)Grade: 04Reporting Office: London, Stratford or Manchester, Trafford Working Location: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: Monday to Friday 8:00am-4:00pm or 9:00am -5:00pmClosing Date: 7th November 2025Interviews to be held during w/c 17th November 2025Please click here for the role profile -<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA79wrEIjU2+Cray0t3ytxZj4jF+C2LwZA3cH+wz5PX+6/LMmBnPimjQjPh+Y9Y62m" target="_blank">HOS Support Officer Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Housing Ombudsman Service Team at L&amp;Q!At L&amp;Q, we’re committed to delivering fair and transparent outcomes for our residents. Reporting to the Housing Ombudsman Service (HOS) Team Leader, you’ll play a vital role in managing and coordinating complaint case histories, drafting clear and comprehensive responses to Ombudsman enquiries, and ensuring every request is tracked and actioned through strong stakeholder engagement.You’ll be the first point of contact for the Housing Ombudsman, managing correspondence and building trusted relationships. With a solid understanding of legislation and regulatory frameworks, you’ll ensure compliance and auditability across all cases, while confidently reviewing decisions and challenging outcomes where needed.Are you a detail-driven professional with a passion for fairness and accountability? Do you thrive in a role where diplomacy, stakeholder management, and independent working are key? If so, we’d love for you to bring your expertise to our collaborative and values-led Customer Resolution Team.If this sounds like you, we would love for you to apply!Your Impact in the Role:<ul><li>Compile detailed complaint case histories and produce comprehensive, evidence-based responses to Housing Ombudsman requests, ensuring accuracy, clarity, and compliance. </li><li> Deliver high-quality case files that support favourable outcomes for L&amp;Q, mitigating risk and strengthening the organisation’s position in Ombudsman determinations.</li><li>Analyse case data to ensure relevance and accuracy, identifying potential risks and opportunities for service improvement.</li><li>Contribute to the development of the complaints process by monitoring trends, logging insights, and identifying areas for improvement that enhance customer experience and reduce future complaints.</li><li>Collaborate with a wide range of internal and external stakeholders, including customers, to ensure informed, transparent, and effective complaint resolution.</li></ul>What You’ll Bring:<ul><li>In-depth knowledge of social housing regulations and the Housing Ombudsman Code</li><li> Experience handling complex legal or Ombudsman cases</li><li>Strong organisational skills with the ability to prioritise, track actions, and support team performance</li><li>Excellent written and verbal communication, confident in influencing stakeholders at all levels</li><li>Effective collaboration and delegation across teams and senior colleagues</li><li>Proven ability to analyse data and implement service improvements</li><li>Highly analytical, able to interpret and summarise complex information clearly</li><li>Proficient in Microsoft Office and related IT tools</li><li>Customer-focused with experience in delivering high-quality service</li><li>Experience in coaching or managing complex cases</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

Housing Ombudsman Service (HOS) Support Officers - 7223

Title: Category Manager Contract Type: 12-month FTC, Full-Time, 35 hoursSalary: £55,270 per annum(London weighted salary) or £47,920 per annum (Regional salary), dependant onexperienceGrade: 10Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 7th November 2025Interview Dates: W/C 10th November 2025Click here for the Role Profile<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAKplg56Hnl7dI+md46O4i6j5U+XAwk87W4O3ngxO2sVzT/az+ZJEM4A0zXcQ+/2An" target="_blank">Category Manager Role Profile.pdf</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply*Join our Commercial Corporate Services Team at L&amp;Q:Are you a commercially minded procurement professional with a track record of managing complex, high-value contracts across both the public and private sectors?Do you thrive in a dynamic, collaborative environment where your market insight, negotiation skills, and strategic thinking shape successful procurement outcomes?It’s an exciting time to join L&amp;Q’s Commercial Team’s as we embed a new structure focused on supply chain, category management and business partnering, delivering an operationally excellent service across the organisation. As a Category Manager, you’ll play a pivotal role in developing and implementing strategic sourcing plans across a diverse range of goods and services. You’ll work closely with stakeholders to understand business needs, analyse supply markets, and deliver category strategies that optimise value, quality, service, and sustainability. You’ll lead complex, multi-million-pound procurement projects, manage key supplier relationships, and ensure compliance with legal and commercial standards. Your work will directly shape the success of L&amp;Q’s procurement transformation, helping us deliver lasting value for our residents and communities.If you’re a detail-oriented procurement professional with strong commercial acumen and a passion for delivering value, we would love for you to apply!Your impact in the role:<ul><li>Shape and deliver category strategies across a wide range of goods and services, ensuring alignment with business needs and maximising value, quality, and service.</li><li>Build deep market insight by analysing supply trends and key players, using this intelligence to inform strategic sourcing decisions.</li><li>Collaborate with Procurement Managers to support the successful implementation of category solutions across the organisation.</li><li>Lead complex, multi-million-pound contract negotiations with a strong commercial and legally compliant approach.</li><li>Contribute to the transformation of procurement services through a newly structured team focused on category management and business partnering.</li></ul>What you'll bring:<ul><li>Extensive experience in managing end-to-end procurement activity, with a strong understanding of Public Contracts Regulations. </li><li>Proven ability to deliver procurement solutions tailored to stakeholder needs across both public and private sectors.</li><li>Strong contract negotiation skills and commercial acumen. </li><li>Ability to prepare detailed tender and contract documentation, and produce clear, insightful reports. </li><li>Experience in Corporate Services categories is desirable. </li><li>A collaborative mindset and a track record of delivering high-value outcomes in complex procurement environments.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Category Manager

Title: Case ManagerContract: Fixed Term Contract until September 2026Hours: Full-Time, 35 hours per weekSalary: £35,951 per annum to £39,531 per annum dependant on experienceGrade: 7Reporting Office: Stratford, LondonPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAe3L7BKbIhPV9y9g+RiXagLoYovphO4T05QGpoC03MYTrM4hP+ENU/hRE8mO+Vnlp" target="_blank">Role Profile - Case Manager.docx</a> Closing date for completed applications: 6th November 2025 at 11 PMInterviews will be tentatively conducted on 14th November 2025<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our B2B Hub Team at L&amp;Q!Are you ready to take ownership of complex cases and lead service delivery from start to finish? This is your opportunity to join a newly formed team at L&amp;Q supporting our strategic relationship with Metra Living.As a Case Manager, you’ll oversee the end-to-end management of repairs and service requests, ensuring timely resolution, excellent communication, and continuous improvement. You’ll play a key role in maintaining service standards and supporting both our Relationship Manager and Contact Handlers.You’ll report to the Head of Managing Agent Relationships and work closely with the wider B2B Hub and operational teams.If this sounds like you, we would love for you to apply!Your Impact in the Role:Main Duties include<ul><li>Maintain oversight of open and high-priority cases</li><li>Intervene to resolve complex or overdue issues</li><li>Support Contact Handlers</li><li>Coordinate communications with clients and residents</li><li>Ensure repairs are completed and documented accurately</li><li>Log and track follow-up works</li><li>Perform quarterly reconciliations and audits</li><li>Drive continuous improvement and SLA compliance</li></ul>Key Relationships:<ul><li>Work closely with our Relationship Manager, Contact Handlers and operational teams</li><li>Liaise with Metra Living and internal departments to ensure smooth service delivery</li></ul>How You’ll Help Achieve Departmental Goals:<ul><li>Ensure timely and high-quality resolution of cases</li><li>Support team performance and service consistency</li><li>Identify and resolve process bottlenecks</li><li>Maintain accurate records for reporting and cost recovery</li></ul>What you'll bring:Essential:<ul><li>Experience in customer-focused services within housing or repairs</li><li>Strong verbal and written communication skills</li><li>Ability to coach and mentor frontline staff</li><li>Skilled in using IT systems and producing accurate reports</li><li>Analytical mindset with awareness of financial impacts</li><li>Ability to work collaboratively in a fast-paced, target-driven environment</li></ul>Desirable:<ul><li>Experience in process improvement and SLA monitoring</li><li>Familiarity with reconciliation and audit practices</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

Case Manager

**Previous Applicants May Not Apply**Title: Service Charge Specialist (Managing Agents)Contract: Permanent, Full-TimeHours: 35 hours per weekSalary: Starting from £40,649 per annum (London) £36,073 per annum (Outside London) Dependant on experienceGrade: 8Reporting Office: Stratford, London or Old Trafford, ManchesterWorking Location: Please note, the properties being managed by this role are all based in the South. Therefore frequent travel to the London office, to the sites and to the tribunals in courts in the areas we operate will be required.Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAXykI5nP5mYp3+dunKVvD5m5mOek9U0meFmnSld/iogN52Acg30ZZXHeqZJCkerWe" target="_blank">Role Profile - Service Charge Specialist (Managing Agents).pdf</a> Closing date for completed applications: 5th November 2025 at 11 PM<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Service Charge Team at L&amp;Q!<ul><li>Do you have a strong understanding of service charges, leasehold legislation, and financial administration?</li><li>Are you confident in managing complex stakeholder relationships, challenging costs, and maintaining compliance across third-party managed estates?</li></ul>If so, we’d love for you to bring your expertise and make a lasting impact in this dynamic role.This is an exciting opportunity to join L&amp;Q’s Service Charge (Managing Agents) Team, supporting over 20,000 residents living in homes where services are provided by Managing Agents. As a Service Charge Specialist (Managing Agents), you will monitor the service charge expenditure and compliance activity undertaken by Managing Agents appointed by L&amp;Q or superior landlords, ensuring fair, reasonable, and transparent charges for residents.Your Impact in the Role:<ul><li>Managing Agent Relationship Management: Build and maintain effective working relationships with Managing Agents, ensuring that service charge expenditure is reasonable and that statutory compliance requirements are met.</li><li>Service Charge Budgeting &amp; Reconciliation: Set up, monitor, and reconcile accurate and complete service charge budgets and accounts for schemes managed by external agents.</li><li>Resident Support &amp; Communication: Help residents understand the relationships between L&amp;Q, the superior landlord, and managing agents, providing clarity on service charges and service delivery.</li><li>Compliance &amp; Risk Management: Check compliance with legal agreements, leases, and management agreements. Challenge unreasonable charges and ensure that services being charged for are provided.</li><li>Collaboration Across Teams: Work closely with internal stakeholders such as Neighbourhoods, Finance, and Legal teams to support service charge activities, budget forecasting, and First-Tier Tribunal (FTT) cases.</li></ul>What you'll bring:<ul><li>Service Charge and Leasehold Expertise: TPI and or RICS qualifications or relevant experience with a strong understanding of service charge processes, and ability to read, interpret, apply, and communicate title/ lease / Tenancy Agreement provisions in regards to the allocation of service charges to relevant audiences.</li><li>Legislative &amp; Regulatory Knowledge: Working Knowledge of relevant legislation, including the Landlord and Tenant Act 1985 (S18-30), Commonhold &amp; Leasehold Reform Act 2002, and Leasehold &amp; Freehold Reform Act 2024, as well as RICS and TPI guidelines, regulations and procedures.</li><li>Financial and Analytical Skills: Good financial accounting knowledge (income / expenditure, VAT, accruals) with strong attention to detail and the ability to analyse service charge budgets, actual costs, and identify variances.</li><li>Stakeholder Management: Strong interpersonal and negotiation skills to build and maintain good working relationships with external managing agents and collaborating effectively with internal teams.</li><li>Effective Communication Skills: Ability to diplomatically resolve complaints and challenge unreasonable costs, finding solutions that balance resident satisfaction and financial accountability.</li><li>Technical Proficiency: Advanced skills in Microsoft Excel, including V-Lookups, macros and pivots, and adaptability to learn new systems.</li></ul>If this sounds like you, we would love for you to apply!We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

Service Charge Specialist (Managing Agents)

We are recruiting a Customer Service Centre Advisor at Caerphilly County Borough Council. Working hours: 37 Contract Type: Full Time, Fixed Term for 12 months Location: Agile WorkingTeam: Service Improvement and Partnerships This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £26,403 - £28,142 and offer access to training and development opportunities. Provide exceptional customer service across the Council’s Customer Service access channels, serving as an advocate for the customer.Thrive in a dynamic and fast-paced Customer Service Centre contributing to its ongoing growth and success.Efficiently handle a broad range of service requests by consulting with various Council departments on behalf of customers.Proactively manage the life cycle of service requests ensuring timely resolution and clear, consistent feedback to customers.Resolve customer enquiries at first point of contact wherever possible, ensuring a positive and efficient experience.Home based post in accordance with the Council’s Agile Working Policy. The team attend the Council offices when asked to do so for meetings, specific tasks, supervision and appraisals.For the role, we ask that you have: <ul><li>A relevant Level 2 qualification on the Credit and Qualifications Framework for Wales. For example, GCSE’s Grade A*-C, NVQ Level 2 Customer Services.</li><li>Effective verbal and written communication skills.</li><li>Experience of working in a customer service or call centre environment.</li></ul>-We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Melanie Jones on 01443 863112 or email <a href="mailto:jonesm4@caerphilly.gov.uk" target="_blank">jonesm4@caerphilly.gov.uk</a>. Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information.This role requires a basic check with the Disclosure and Barring Service.





<ul></ul>

Customer Service Centre Advisor

<ul></ul>






Go Active the home of St Helens Borough Council Leisure and Active lives facilities is here to help our communities live well and feel great, whether that means hitting the gym, attending a fitness class, or keeping the kids active with swimming lessons or adventures at Willowbees Play, our centres have something for everyone! Our Go Active facilities are home to Newton-Le-Willows Health &amp; Fitness, Queens Park Health &amp; Fitness and Sutton Leisure Centre. Our Teams deliver the very best service we can for our residents and communities making a positive impact for real people. The dedication, professionalism and strength of our workforce is demonstrated every day. When you join us, you will be working with a trusted, supportive, and welcoming team. Find out more about our services and facilities here <a href="https://goactive.sthelens.gov.uk/" target="_blank">Go Active - Go Active</a>



Join an Award Winning Team!
Our Café is based in the Adventure Play area of our Newton-le-Willows Health &amp; Fitness Centre with plenty of room for kids to run around and work up an appetite, everyone is guaranteed to enjoy Willowbees!
Coffee too!When you join our award winning team you will be working at a café that has achieved a 5-star food hygiene rating and is recognised for its fantastic customer service . Your role will support with cooking, the preparation and serving of food and drink to our thirsty customers, whilst keeping service areas clean.
You will working a 2 week rota consisting of an average 12.25hrs per week. 
Week 1 = Monday, Tuesday 215pm to 7pm, Wednesday 2pm to 7pm
Week 2 = Monday and Friday 2pm to 7pm
Find out more here <a href="https://goactive.sthelens.gov.uk/article/9505/Willowbees-Adventure-Play" target="_blank">Willowbees Adventure Play - Go Active</a>


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. 
The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. 
The council runs a Guaranteed Interview Scheme. Full details are available on our careers site.



Review full Job Description and Person Specifications with this advert.
All posts in Leisure services are subject to Enhanced DBS Disclosure. More information on Disclosure is available via our careers site.
We reserve the right to close the advert early should we receive a sufficient number of bookings. Book early to avoid disappointment. 
Spread the word and share this vacancy with family and friends via the social media links below!

St Helens Metropolitan Council

General Kitchen Assistant - Willowbees

<ul></ul>







Inspire. Educate. Empower. 
Lyme Community Primary School is seeking an enthusiastic and dedicated Clerical Officer to join our friendly and committed team. This is a fantastic opportunity to work in a supportive environment where professional development is encouraged, and every child is valued.
The Governors of Lyme Community Primary School would like to appoint a Clerical Officer to join our team in January 2026.
The successful candidate will:
<ul>
<li>Undertake reception duties and provide advice and guidance to visitors e.g. parents, contractors, governors and other professionals etc. </li>
<li>Be able to prioritise own workload, work to pre-determined deadlines and to comply with relevant requirements.</li>
<li>To deal with general correspondence and enquiries, and where appropriate refer more complex matters to Line Manager.</li>
</ul>
<ul>
<li>To be responsible for receiving, date stamping, sorting and distributing incoming/outgoing/internal and external mail</li>
<li>Response to enquiries, both verbal and/or in writing, from a wide range of contacts.</li>
<li>To manage the upkeep of manual records and the inputting of computerised records and filing systems.</li>
<li>To undertake typing and word processing of confidential reports, correspondence and other relevant documentation.</li>
<li>To complete forms, returns, documents etc, including those to outside agencies.</li>
<li>To be responsible for placing approved orders with suppliers.</li>
<li>To be responsible for managing School Grid, School Money, and School Milk apps.</li>
<li>Assist the Pastoral Manager with attendance including making first day response phone calls to parents.</li>
<li>To compile and distribute agenda items, arrange meetings, take competent minutes of the meeting and distribute the minutes in accordance with agreed timescales.</li>
<li>To analyse and evaluate basic data / information and produce reports / information / data as required.</li>
<li>To assist in the maintenance of systems for storing, retrieving and disseminating information using manual and IT processes.</li>
</ul>




Working at Lyme Community Primary School
Joining our school means becoming part of a vibrant, supportive community where every day brings new opportunities to inspire and be inspired. Here, you’re not just a teacher or staff member you’re a vital part of a team dedicated to nurturing the potential of every child.
At Lyme we create an inclusive learning environment for all where barriers do not narrow any child’s potential to succeed. Through our ‘I CAN’ values we deliver an engaging curriculum with personal development and achievement at the centre of everything we do so that our children feel confident that they can achieve anything.
Our staff enjoy:
<ul>
<li> A collaborative and friendly environment where ideas are valued and shared</li>
<li> The rewarding experience of seeing students grow, succeed, and develop confidence</li>
<li> Opportunities for continuous professional growth and leadership development</li>
<li> The chance to make a real difference, shaping the future of our students</li>
<li> A culture that balances high expectations with genuine care and respect</li>
</ul>
We can offer you:
<ul>
<li>Highly committed, dedicated and professional staff</li>
<li>A friendly, attractive, and well-resourced working environment</li>
<li>Access to relevant and effective continuous professional development</li>
</ul>


At Lyme, we believe that happy, motivated staff create the best learning experience. That’s why we prioritize wellbeing, celebrate achievements, and foster a strong sense of belonging.
Come join us where your passion for education meets a community that truly cares. 
Lyme is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check.
For more information regarding this role, please contact Mrs Libby O'Brien, School Business Manager at <a href="mailto:lymecp@sthelens.org.uk" target="_blank">lymecp@sthelens.org.uk</a> 
<a href="https://www.lyme.st-helens.sch.uk/" target="_blank">https://www.lyme.st-helens.sch.uk</a>
Closing Date: 23/11/25 Shortlisting Date: 24/11/25 Interviews: w/c 01/12/25
Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment. 
Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post.

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

Clerical Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9930/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9931/GRADE_I_-_Social_Worker.pdf" target="_blank">GRADE_I_-_Social_Worker</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;
Experienced Social Workers&nbsp; - CWCN
£3,000 Golden Hello&nbsp;after successful probation
Join Sefton Council as a Senior Social Worker – Make a Real Difference 
Are you an experienced and passionate social worker ready to take the next step in your career? Join us during this exciting time at Sefton Council as we continue our long-term commitment to children and families.
A rewarding and exciting opportunity has arisen in our team, and we want someone passionate, enthusiastic, and driven to join us to help children with complex needs be safe, happy, and thriving. To fit with our Sefton team, you must be able to lead with compassion, intelligence, and passion. For this specific role, you must have unlimited drive to want the best for children with complex needs and their families.&nbsp;
This role is perfect for someone with a track record of working with children with complex needs. This role is integral to our continued improvement in Sefton Children’s Services, and we hope any candidate shares our drive and determination to build the service our families deserve.
Why Choose Sefton Council?&nbsp;
At Sefton Council, we are committed to investing in our people. Our vision is to grow and nurture our own talent, creating a strong and professional workforce dedicated to the well-being of children and families in our communities. Here’s what sets us apart:&nbsp;
<ul>
<li>Small Teams, Big Impact: Be a valued member of our close-knit teams.&nbsp;</li>
</ul>
<ul>
<li>Manageable Workload: Maintain work-life balance with manageable responsibilities.&nbsp;</li>
</ul>
<ul>
<li>Strong Supervision and Support: Access regular supervision and professional development.&nbsp;</li>
</ul>
<ul>
<li>Commitment to Excellence: Uphold high standards in supporting and safeguarding children and families.&nbsp;</li>
</ul>
What we offer:
<ul>
<li>Competitive salary - Grade I: SCP 31–35, £41,711 - £46,142 per annum</li>
</ul>
<ul>
<li>Fantastic terms and conditions; local government pension scheme, enhanced sick pay scheme and family friendly leave with pay, agile/flexible working opportunities and access to occupational health services.</li>
<li>Generous annual leave entitlement of 28 days increasing to 33 days after 5 years continual service in addition to 8 bank holidays.</li>
<li>A&nbsp;£3,000 Golden Hello&nbsp;after successful probation</li>
<li>Opportunities for professional development and career progression</li>
<li>A strong culture of supervision, reflection, and support</li>
</ul>
What we’re looking for:
<ul>
<li>A qualified social worker with extensive experience in statutory children’s services</li>
<li>SWE registration</li>
<li>A confident, skilled communicator with a strong grasp of legislation, assessment frameworks, and child-centred practice</li>
</ul>
If you're ready to make a lasting impact and grow your career in a supportive and ambitious environment, we’d love to hear from you.
Apply now and be part of something meaningful!

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Social Worker - Children with Complex Needs

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9935/Application_Pack_HR_Manager.pdf" target="_blank">Application_Pack_HR_Manager</a></li>
</ul>

To apply for this position please download and complete the school’s official application form and send along with a supporting statement to&nbsp;<a href="mailto:recruitment@ladymargaret.lbhf.sch.uk" target="_blank">recruitment@ladymargaret.lbhf.sch.uk</a>.&nbsp; &nbsp;
The application form can be found at the following link:&nbsp; &nbsp;<a href="https://ladymargaret.lbhf.sch.uk/our-school/vacancies/" target="_blank">https://ladymargaret.lbhf.sch.uk/our-school/vacancies/</a>
Please note that CVs will not be accepted.



HR Manager
Actual salary £37,193 pa – £42,207 pa for working 36 hours per week, 39 weeks term time only plus 2 additional weeks (41 weeks in total)&nbsp;&nbsp;
We are seeking an ambitious and experienced HR professional to join our small and dynamic team at Lady Margaret School.&nbsp;&nbsp; This role would really suit an aspiring future HR Manager who is a highly organised self-starter with relevant HR experience.
Working alongside the Headteacher and Bursar to provide dedicated HR support to the school, you will be the first point of contact for staff on all HR matters.&nbsp; You will be responsible for managing all aspects of HR including; recruitment, right to work, onboarding, leavers, contract variations, professional development, maternity, paternity, sickness absence, general absence and leave requests.
A commitment to managing the Safer Recruitment process and staff safeguarding checks is absolutely critical to this role.
You will also have a good basic understanding of UK employment law and employee relations and be keen to develop your skills and experience in this area, including providing HR advice and producing policies.&nbsp;
A high standard of written and spoken English along with proven IT skills are essential.&nbsp;&nbsp; You will be able to confidently multitask and work across a broad range of people and subject areas.&nbsp; A high level of attention to detail is required along with the ability to implement and manage a range of HR systems and processes.
Safeguarding
Lady Margaret School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Please refer to the Candidate Application Pack and our&nbsp;<a href="https://ladymargaret.lbhf.sch.uk/wp-content/uploads/2020/11/Safeguarding-and-Child-Protection-Policy.pdf" target="_blank">Safeguarding and Child Protection Policy</a>&nbsp;for further details.
Closing Date: Monday 17th November 2025 at 9.00am
Interview Date: Thursday 27th November 2025
Start Date:&nbsp; Monday 5th January 2026

HR Manager

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>The Pensions Service is looking for a highly motivated individual to join our Operations team as a Pensions Officer. You will be performance focused and driven to provide excellent customer service. You must demonstrate a flexible approach to delivering all aspects of pension administration. &nbsp; We are a very friendly team and there is plenty of opportunity for development within the Pensions Service.Please be advised that previous applicants within the last 6 months need not apply.&nbsp;Please note that your personal statement should contain details of how you meet the essential criteria (including desirable criteria if applicable), we will not be reviewing CVs.&nbsp;<h2>Additional information</h2>You’ll need previous experience of working within the LGPS and ideally experience in a similar role. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.Previous experience using Altair and/or ERP is advantageous.We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.Please see person specification for a full list of essential and desirable criteria.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

1,288 Jobs