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The Governors at Belmont Primary School would like to appoint a Midday Supervisor to their hard working, supportive team. The successful candidate will have experience of working with primary aged children either in a paid or voluntary position. They ensure pupils have a safe, active and enjoyable lunchtime supporting them in the dining room, playground or classroom depending on the weather.Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>





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Derbyshire County Council

Midday Supervisor

Come Join Our Team as a Senior Enablement Support Worker at Derbyshire County Council Dales START Team🌟Are you passionate about making a difference in the lives of others? 💖 Do you have a heart full of compassion and leadership potential? If so, we want YOU to be a part of our dedicated enablement team!As a Senior Enablement Support Worker with us, you won't just be providing care; you'll be a beacon of support and guidance, helping our care staff shine their brightest. ✨ Your role will involve:👩‍👧‍👦 Leading and mentoring our fantastic enablement support workers.🌟 Promoting best practices.🤝 Delivering high-quality care and support to clients with diverse needs. But that's not all! 🌈 We offer you:🏡 The opportunity to work three shifts, including early, late, and 9-5.🎁 Access to the Local Government Pension Scheme.🏖️ Generous annual leave (25 days per year, rising to 30 after 5 years) + 8 bank holidays.📚 Training and development opportunities to grow in your career.🚗 Paid travel expenses if you need to travel to other sites.🚴‍♂️ The chance to join our Smarter Travel Scheme, including the cycle to work scheme.🤗 Supportive management and an amazing team.👁️ Access to in-house occupational services, including free eye tests, physiotherapy, and counselling.💰 Exclusive Derbyshire rewards with hundreds of discounts and cashback opportunities. Learn more about the incredible benefits of working with us on our reward and recognition <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">page</a>.Ready to make a meaningful impact on the lives of our residents? 🌼 Apply today and join our caring community!Provisional Interview Date: 23 January 2026Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>The job may require unsocial hours working including weekends and Bank Holidays. Payment arrangements will be detailed in any contract offer made.Saturday and Sunday hours will be paid at plain time where it is part of your normal working pattern unless it is between 7pm and 7am, where enhanced rates of pay apply. Enhanced pay rates are paid for Bank Holiday working.Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>ASCH1Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following <a href="https://www.acas.org.uk/young-workers-apprentices-and-work-experience" target="_blank">ACAS link</a> is understood before applyingImportant: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Senior Enablement Support Worker

An exciting opportunity has arisen to join award-winning Derbyshire Catering Service. Are you passionate about food and enjoy working as part of a team? We are currently recruiting for a Catering Assistant to work as a valued member of our dedicated kitchen team. You will be supporting the kitchen supervisor in all areas of the service at Whaley Thorns Primary, Portland Road, Langwith, NG20 9HB. This may involve working at a production unit or at a servery unit. Possible tasks include food preparation, cooking, portion control, allergen compliance and preparing the dining room for service. Our Catering Assistants are our point of contact with our hungry customers. Whilst serving meals to our customers all team members help ensure that food hygiene and health &amp; safety regulations are followed. We want to help make good lunchtime memories for our customers so it is essential that you can demonstrate an attitude which is appropriate to the school environment. Successful completion of the NVQ food hygiene certificate will be required upon appointment. Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a>CS1Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following <a href="https://www.acas.org.uk/young-workers-apprentices-and-work-experience" target="_blank">ACAS link</a> is understood before applyingWe welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.





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Catering Assistant (Whaley Thorns Primary)

<h2>About the job</h2>Salary: £53,460 - £56,681 a year pro rata plus £3,203 car benefit allowance Hours per week: 37 Contract type: Fixed Term We are seeking a highly skilled and motivated Flood Risk Programme Development Manager to play a leading role in shaping and delivering the council’s flood risk and sustainable drainage programme. This is a unique opportunity to lead on a portfolio of schemes that are critical to protecting our town from the increasing risks of climate change, ranging from flagship projects such as the Open Lea town centre scheme to the SuDS in Schools programme and a series of smaller but equally important developments.In this role, you will act as the council’s lead professional within the climate change team, taking full responsibility for creating and delivering new flood risk management and sustainable drainage projects. You will manage schemes from the earliest stages of site identification and financial appraisal through to land acquisition, procurement, construction and successful handover. You will ensure that projects meet the highest standards of compliance, safety, governance and quality while remaining on time and within budget.The role is central to driving forward projects of strategic importance and includes working closely with government agencies, water companies, developers and other risk management authorities. You will represent the council in regional and national forums, act as an ambassador for investment in flood risk management and help to attract development partners to support our wider vision for climate resilience and blue/green infrastructure improvements. Alongside project delivery, you will line manage project officers and other staff, deputise for the Head of Climate Change where required, and contribute to the development of strategies, policies and procedures that will strengthen our long-term approach to flood risk.Please notethis position is available as a Fixed Term Contract for up to 3 yearsPlease note this role does not attract sponsorship.<h2>About you</h2>We are looking for an experienced and confident professional with significant experience in developing and delivering flood risk and sustainable drainage projects, from inception through to completion. You will have a strong track record in programme management, including managing multiple projects simultaneously and overseeing capital budgets at scale. Your technical knowledge of construction, drainage and flood risk mitigation, combined with an understanding of land acquisition, planning and procurement processes, will enable you to lead complex schemes effectively.You will be an excellent communicator, able to build strong and positive relationships with a wide range of stakeholders, from senior colleagues and elected members to partner agencies, developers and local communities. You will bring strong negotiation and influencing skills, with the ability to secure consensus and commitment across diverse groups. Well organised and highly resilient, you will be able to manage competing demands, maintain clear oversight of multiple projects and respond quickly to emerging challenges.We are seeking someone with the vision to shape inclusive and sustainable solutions that meet the needs of our community, and the drive to ensure they are delivered to the highest standard. A relevant professional qualification in construction, the built environment or sustainability alongside evidence of continuing professional development, will be expected. Above all, you will bring leadership, expertise and determination to a role that will make a tangible difference to the future resilience of our town.<h2>About us</h2>Our ambitiousLuton 2040 Vision– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637040&amp;ptId=12162" target="_blank">download: PREF105709 202509 M5 Flood Risk Programme Development Manager.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1637041&amp;ptId=12162" target="_blank">download: Luton_Values_Flyer (1).pdf</a></li></ul>





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Luton Borough Council

Flood Risk Programme Development Manager

About the roleThe Accounts Officer role will be to manage and administer all utility-related accounts for properties within our commercial portfolio, ensuring accurate billing, timely payments, and compliance with company procedures. Additionally, provide front-of-house reception services and tenant liaison support, delivering excellent customer care and assisting with general administrative tasks. This role will be based at the three Business Centres located in Corby and Raunds.What will you be doing?Key ResponsibilitiesUtility Management<ul><li>Manage utilities for vacant and rechargeable properties within the portfolio.</li><li>Coordinate disconnection and reconnection of services, resolving discrepancies promptly.</li><li>Negotiate and agree utility contracts with suppliers.</li><li>Liaise with utility companies to ensure timely invoice processing and avoid late payment fees.</li><li>Calculate and process utility recharges for applicable properties.</li><li>Raise purchase orders, receipt invoices, organise refunds, and close purchase orders at year-end.</li><li>Raise sales orders to tenants for utility recharges.</li></ul>Tenant &amp; Property Coordination<ul><li>Coordinate utilities for tenants moving in and out of properties.</li><li>Verify meter accessibility and condition, reporting faults or tampering.</li><li>Arrange installation of smart meters where required.</li><li>Maintain accurate meter information (serial numbers, readings, location).</li><li>Provide reception cover and meet-and-greet services for visitors, tenants, and dignitaries.</li><li>Assist visitors with queries and direct them appropriately.</li><li>Liaise with tenants and internal colleagues regarding meeting bookings and events.</li></ul>Reception &amp; Administrative Duties<ul><li>Answer telephone calls and general enquiries professionally.</li><li>Undertake mailroom duties including distribution, franking, and special deliveries.</li><li>Photocopy and prepare documents as required by tenants.</li><li>Record data for sundries invoicing and assist with diary coordination for meeting rooms, including catering arrangements.</li><li>Update telephone system for billing purposes.</li><li>Assist with Fire Evacuation process and hold Fire Warden and First Aid certification.</li></ul>Supplier Liaison<ul><li>Open, close, or transfer accounts for vacant units.</li><li>Submit meter readings promptly and accurately.</li><li>Resolve discrepancies with suppliers, including incorrect charges or usage queries.</li><li>Track and manage ongoing supplier communications to ensure timely responses.</li></ul>Invoice &amp; Cost Management<ul><li>Receive, review, and process utility invoices.</li><li>Check invoices for accuracy, including dates, meter readings, and tariff application.</li><li>Flag and resolve anomalies such as unusual consumption or billing errors.</li><li>Maintain accurate financial records for utility costs during vacancy.</li></ul>Administration &amp; Reporting<ul><li>Maintain an up-to-date log of properties, meter details, suppliers, and contract statuses.</li><li>Ensure documentation complies with company processes and regulatory requirements.</li><li>Prepare regular reports summarising meter readings, costs, queries, and outstanding issues.</li><li>Maintain accurate records on the ERP system and utilities spreadsheet.</li><li>Support the wider property management team with utility-related queries.</li><li>Additional ad hoc duties as required by the service area.</li></ul>About youPerson Specification<ul><li>Organisational Skills: Ability to prioritise and manage workload effectively.</li><li>Problem Solving: Proactive approach to resolving issues with suppliers and tenants.</li><li>Customer Service: Professional and courteous when dealing with tenants, suppliers, and visitors.</li><li>Teamwork: Willingness to support colleagues and cover additional duties when required.</li></ul>Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Accounts Officer

About the roleWe are currently seeking a passionate and highly motivated Active Communities Officer to join our busy NN Leisure Active Communities Team. As the post holder you will be developing and managing opportunities across North Northamptonshire for residents to be more active and move more, across all ages and abilities.You will be supporting with the delivery of the NNC Active Communities Strategy and programmes to encourage more North Northamptonshire residents to participate in physical activity, make positive lifestyle changes and create regular long-term participation to improve their health, mental and physical wellbeing.What will you be doing?Workstreams will include school term time and holiday programmes, sport and activity sessions, events, club development programmes, coaching and leadership schemes, and marketing and monitoring for these programmes. You will work alongside many different partners and foster strong relationships to achieve this, for example with Northamptonshire Sport, NGB’s, Local Clubs, Schools, Community Safety, Police, voluntary sector groups, local companies, diverse community groups etc.You will ensure that all sessions and programmes comply with health and safety standards and that Safeguarding policies and procedures are robust and adhered to as the safety of all participants and staff will be paramount.About youIn order to be considered for this role you'll have experience of organising and delivering sport and play sessions, hold a Level 4 or equivalent in Sport, Play or Health and at least hold one level 2 NGB coaching/instructing qualification. You will have an outgoing personality, be a team player and be able to work flexible hours as required for the needs of the business (e.g. ad hoc - early mornings, evenings, school holidays and occasional weekends for events) The Council operates a flexitime scheme and can offer a hybrid approach to working as the postholder will be able to work remotely for part of the working week around delivery and set office based days. Once appointed to the post, the Council will be able to offer support to the post holder to access further training in coach development, leadership tutoring and sport, play and health qualifications. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.Disability Confident EmployerWe are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here <a href="https://www.northnorthants.gov.uk/directory/support-offer/employment-and-disability-service-eads" target="_blank">The Employment and Disability Service (EADS) | North Northamptonshire Council</a>Armed Forces Community The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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Active Communities Officer - Children and Young People

<h4>About the role</h4><h4>Role Summary</h4>To carry out inspections of internal and external communal areas of estates and ensure that health and safety, maintenance and cleaning actions required within the job role are implemented through liaison with colleagues and contractors, or directly if within the post holder’s remit.To provide a responsive customer-focused quality estate service to tenants and residents in line with the Association’s key corporate objectives, working in partnership with residents and residents’ representatives.<h4>Salary:</h4>£30,135<h4>Hours of Work:</h4>35<h4>Contract:</h4>Permanent <h4>Probation Period:</h4>6 months<h4>Notice Period:</h4>NA<h4>Who are we?</h4>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.<h4>Meet your Manager</h4>"Working within Estate Services is incredibly fulfilling as you can see first-hand the benefits that this service provides. I look forward to spending many more years with Town &amp; Country Housing, with such friendly and supportive colleagues!"Zac Urquhart, Area Estate Service Manager <h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> To ensure a prompt customer focused response to estate service issues raised by residents. </li><li> To attend estate walkabouts and resident meetings as required. </li><li> To recognise safeguarding, anti-social behaviour and other tenancy concerns and report to the relevant TCH manager. </li><li> To attend monthly meetings and walk abouts with the contractors to ensure provision of good service and resolution of issues. </li><li> To programme resident door entry fobs. </li><li> Check windows in the communal areas can be shut, and that glazing is intact. </li><li> Inspect communal areas for any damage, vandalism, or graffiti and to ensure cleanliness is maintained to the required standards and report all repair issues to relevant contractors. </li><li> To be aware of TCH tenancy standards and report anti-social behaviour, incidents of nuisance, abandonment, or other breaches of tenancy conditions to the Area Estate Services Manager. </li><li> Liaise with the Neighbourhood Housing Managers to identify improvements to the estates. </li><li> Ensure that communal areas are free of combustible materials and obstructions, and that there are no electrical or trip and fall hazards present on the site. To tape off or secure areas that need immediate action and are within the post holders’ capabilities. </li><li> To check and read meters, adjust time switches, and provide any other similar services, as required. </li><li> To visually inspect all communal areas – including roofs, elevations, stairwells, garage sites etc. Record and report to the appropriate contractor with a record kept of the same. </li><li> Carry out any minor repairs such as adjusting of door closures, or refixing loose or missing items, refixing signs, installing cigarette bins etc. as directed by the line manager within the scope of your capabilities. </li><li> To inspect refuse areas ensuring they are tidy, reporting bulk clearance or major cleaning requirements to the relevant contractor; to remove inflammable or combustible materials to a place of safety – only when safe to do so and removed and disposed of in an appropriate manner. </li><li> To inspect and ensure that refuse bin wheels, lids and handles are in a safe and effective condition making adjustments where possible, and where contractor repairs are required to report to the appropriate party. </li><li> Assess general cleanliness and condition of site and advise the Area Estate Services Manager. </li><li> Liaise with block champions/ representatives, and where relevant to remedy any dangerous or minor issues and report other contractual matters to the appropriate party. </li><li> To check that car park gulleys, drains and traps are clear of refuse and report issues. </li></ul><h4>General</h4><ul><li> To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. </li><li> Areas/locations to cover: Maidstone, Chatham, Dartford, Gillingham, Gravesend, Hoo, Sevenoaks, Snodland, Strood, Tovil, Matfield, Brenchley, Coxheath, East Farleigh, Five oak green, Hadlow, Horsmonden, Petteridge, Tudeley, Tonbridge, Pembury, Paddock wood. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Educated to GCSE standard or equivalent. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Knowledge of general repairs, building construction and maintenance; and use of hand tools. </li><li> Clear, effective written and oral communication skills. </li><li> Intermediate level of ICT literacy including knowledge of Microsoft Office. </li><li> Ability to work without direct supervision and organise own workload. </li><li> Experience of dealing with people in a customer facing role and achieving positive results. </li><li> Awareness of the requirements of the Data Protection Act and GDPR. </li></ul><h4>Behaviours</h4><ul><li> Willingness to work outside normal standard hours if the needs of the business demand this. </li><li> Determination to provide a quality service to all customers. </li><li> Full clean UK manual driving licence for the use of a small van which will be provided by Town and Country for business use. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:<h4>Equal Opportunities Statement</h4>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.<h4>Apply</h4><h4>Internal Applications</h4>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.If you have any questions, or require further clarification, please speak to HR.<h4>External Applications</h4>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.<h4>Key dates</h4><h4>Applications Close:</h4>Wednesday, 7 January 2026<h4>Interview Date:</h4>Friday, 17 January 2025<a href="https://prteam.typeform.com/to/mteDpHJK" target="_blank">Apply now</a>





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Town and Country Housing

Estate Contract Officer

As a Mobile Caretaker, you’ll be the go-to person for keeping Peabody estates clean, safe, and welcoming. You’ll travel across multiple sites, making sure communal areas are spotless, hazards are reported, and residents feel proud of where they live. With a company van provided, you’ll be out and about, making a visible difference every day.What you’ll do<ul><li>Provide cover for caretaking and gardening colleagues across our estate portfolio</li><li>Keep communal areas clean, tidy, and graffiti-free</li><li>Report repairs, vandalism, and safety hazards</li><li>Attend estate walkabouts to help tackle anti-social behaviour</li><li>Maintain refuse systems and carry out scheduled cleaning tasks</li><li>Perform safety checks, including emergency lighting and fire alarm testing</li><li>Work closely with the Estate Services Area Manager to keep everything running smoothly</li></ul> What you’ll need<ul><li>A valid UK driving licence</li><li>Great customer service and communication skills</li><li>Basic literacy and numeracy</li><li>Understanding of health and safety regulations</li><li>Ability to work independently and manage your own workload</li><li>Physically fit and ready for hands-on work</li><li>A flexible, proactive attitude and a team-player mindset</li><li>Willingness to undergo a Basic DBS check</li></ul> Why Join Us? When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer<ul><li>30 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>Access to professional development and training</li></ul> Please read before applying: This is a mobile role, so flexibility is key. You’ll be travelling between sites in a company van, and you’ll need a full UK manual driving licence. A Basic DBS check is required.Interviews will be ongoing until no later than Friday 16th January.If this sounds like we’re right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. 





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Peabody

Estate Services Relief Team Operative

Grounds Maintenance Operative – Help Keep Our Communities Green, Clean and ThrivingLove working outdoors? Enjoy making green spaces look their best? As a Grounds Maintenance Operative at Peabody, you’ll be part of a hands-on team that keeps our estates looking great all year round. From parks and play areas to waterways and walkways, you’ll help create safe, welcoming environments for our residents and visitors.This is a role where your hard work is seen and appreciated every day. You’ll be out and about, using your skills and equipment to maintain beautiful landscapes and contribute to a cleaner, greener community.What you’ll do<ul><li>Maintain shrub beds through pruning, weeding, and leaf clearing using hand tools and machinery</li><li>Cut grass with hand-held and ride-on mowers</li><li>Remove litter, leaves, and debris from landscaped areas—including bins and drug-related waste</li><li>Carry out weed and pest control, graffiti removal, and snow clearance</li><li>Patrol parks, mark pitches, and check play areas for safety</li><li>Support tree maintenance teams and help keep waterways clean and clear</li><li>Follow health and safety procedures and wear all required PPE and uniform</li></ul>What you’ll need<ul><li>Experience in grounds maintenance</li><li>Ability to work outdoors in all weather conditions</li><li>Skilled in using a wide range of tools, machinery, and equipment</li><li>Specialist knowledge of horticultural practices</li><li>NVQ Level 1 or equivalent</li><li>A current UK driving licence</li><li>Physically fit and ready for hands-on work</li><li>Clear and polite communication skills</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li></ul>Please read before applyingThis is a physically active, outdoor role. You’ll be working across multiple sites and using a variety of equipment. You’ll need to be comfortable working in all weather conditions and confident using powered tools and machinery. This role requires a Basic DBS check and a full UK manual driving licence.Interviews will be on Wednesday 14th January 2026 in person at our Hailey Road depot in Erith.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





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Environmental Operative - Grounds  

<h4>Additional salary details</h4>Are you ready to be the driving force behind spaces that inspire, support and empower? Join Southwark Council as an Area Facilities Officer and play a key role in shaping modern, sustainable workplaces across our borough. You won’t just be maintaining buildings – you’ll be enhancing environments where our people and communities thrive.What makes this role stand out?<ul><li>Real Impact: You’ll directly influence how our staff and residents experience council spaces, ensuring they are safe, efficient, and inspiring places to work and visit.</li><li>Collaborative Spirit: You’ll work with a wide range of stakeholders, from technical teams to contractors to building users, building trusted relationships that keep everything running smoothly.</li><li>Growth &amp; Responsibility: With the authority to monitor performance, manage contracts, and commit expenditure, you’ll have the scope to make a real difference while developing your career in facilities management.</li></ul>About Southwark CouncilSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality), underpins all that we do. Benefits and more information:<a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Working for Southwark Council – Southwark </a>Salary Range: £35,373 - £41,637<h4>The role</h4>What you’ll be doing:<ul><li>Visiting and inspecting buildings across the borough to ensure facilities are safe, compliant, and supportive of modern ways of working.</li><li>Building strong partnerships with contractors, colleagues, and building users to deliver excellent facilities services.</li><li>Monitoring and managing contractor performance, covering statutory, planned, and reactive maintenance.</li><li>Overseeing delivery of hard and soft services to meet Service Level Agreements (SLAs).</li><li>Providing professional advice and reporting to ensure operational programmes are cost-effective, sustainable, and compliant.</li><li>Committing and authorising expenditure within agreed limits.</li></ul>How you’ll add impact: Our team provides first-class Corporate Facilities support across multiple sites and depots. We need a dynamic and experienced Area Facilities Officer who will bring a blend of the following: <ul><li>A confident and articulate professional with strong influencing and relationship-building skills.</li><li>Experience working in facilities management, with knowledge of both hard and soft services.</li><li>Ability to work collaboratively within a team and with external partners to deliver high-quality outcomes.</li><li>Strong customer focus with a passion for creating positive building user experiences.</li><li>A proactive, solutions-driven mindset with an eye for detail and service improvement.</li><li>Excellent organisational skills with the ability to manage competing priorities.</li><li>Ability to work with minimal supervision, meeting deadlines under pressure.</li><li>Enjoy a balanced approach with flexible home working.</li></ul><h4>Recruitment timetable</h4>Application Closing Date: 11:59pm on the 16th of January 2026Interview Date: The 4th or 11th of February 2026 We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care.</li><li>If you consider yourself to be disabled or if you have a long-term health condition.</li></ul>We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.#LI-PC1Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2603067&amp;ptId=110479" target="_blank">Job Description &amp; Person Specification</a></li></ul>





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Southwark Council

Area Facilities Officer

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Youth Support Worker - Young People’s Housing Service (Watford)Full time - 37.5 hours per week - £25,857paWe are looking for dedicated Youth Support Worker's to join our Young People’s Services team. This is a great opportunity for people who are passionate about supporting young people to achieve their goals and move forward into independent, fulfilling lives.Watford YPHS provides supported housing for 16-19-year-olds in need, with 11 rooms across two schemes. It also offers two unstaffed move-on schemes for 18-24-year-olds with lower support needs.Shift Patterns:2.30pm - 10.30pm10.30pm - 7.30am7.30am - 3.30pmSupport Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.As a Youth Support Worker, you will play a vital role in helping young people develop the practical and emotional skills they need to live independently.What You Will Do:<ul><li>Create tailored support plans that promote independence and life skills</li><li>Encourage access to education, training, and employment</li><li>Signpost to health, mental health, and substance support services</li><li>Build trusting relationships and provide emotional support</li><li>Respond to crises and contribute to safeguarding plans</li><li>Work flexibly on a 24-hour rota (including weekends, bank holidays, and sleep-ins - paid extra)</li><li>Transport young people when needed (full UK driving licence and business insurance required)</li></ul>What We Are looking for:<ul><li>Understanding of trauma and a non-judgemental approach</li><li>Strong communication skills and ability to adapt to diverse needs</li><li>Team player who can also work independently in a fast-paced environment</li></ul>Training &amp; Compliance:<ul><li>Commit to starting NVQ Level 3 (Children &amp; Young People’s Workforce) within one year</li><li>Sign up to the DBS Update Service</li></ul>Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Youth Support Worker

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Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!We are looking for a compassionate and enthusiastic Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead. This is a full-time role (37.5 hours per week), where you will be supporting individuals living with mental health needs, to live independently in their own purpose-built flats.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Follow personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Experienced in a similar role</li><li>Committed to equality, diversity, and person-centred support</li><li>Hold a full UK driving licence and have access to a vehicle for work</li></ul>It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa for a 37.5 hour a week contract (£13.26 per hour)</li><li>We make sleep in payments of at least £52.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker

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Assistant Support Worker - Lord Alexander HouseMake a Real Difference Every Day - Join Our Team at Lord Alexander House!Are you passionate about helping others live their best lives? We are excited to offer full-time opportunities (37.5 hours per week) for Assistant Support Workers at our supported living service in Hemel Hempstead.At Lord Alexander House, you will be part of a warm, dedicated team that empowers individuals with mental health needs to live independently in their own purpose-built flats. Located in the heart of town, close to shops and local amenities, our service offers 24-hour outreach and emergency phone support - ensuring the people we support always feel safe and supported.As an Assistant Support Worker you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>You will not be providing personal care but your role will involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Need to have a full UK drivers’ licence and use of a car for work purposes.</li></ul>No Experience? No Problem - We Will Support You Every Step of the WayYou do not need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week - we make payments of at least £52.78 in addition to your basic pay).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>We make sleep in payments of at least £51.78 (in addition to your basic pay)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline.</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Assistant Support Worker

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Bereavement Officer (RP0021) Starting salary £34,431pa with progression to £37,464pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance) 37 hours per week (5 days out of 7 including some Saturdays on a rota) Permanent contract We are looking for a Bereavement Officer to join our dedicated team, providing compassionate and professional services to our local communities. Your dedication to delivering the highest standards of customer care will be vital, ensuring families can place their trust in you during some of life’s most difficult moments. We are looking for someone who takes pride in presenting themselves with professionalism and who can respond sensitively to the needs of our diverse communities. As a valued member of our team, you will play an important role across all areas of the Bereavement Service, including: Chapel Duties – Welcoming families and Funeral Directors, ensuring services are conducted with dignity and run seamlessly. Cremation – Undertaking full training and working towards an accredited FBCA qualification, participating in the complete cremation process and the respectful management of ashes. Administration– Managing bookings for burials and cremations, verifying documentation, maintaining accurate records, and supporting families with enquiries. Contract Management – Overseeing contractors to ensure cemeteries are maintained to our service standards, including grounds care, site cleaning, and grave preparation. You will be based at our award-winning Oak Hill Lawn Cemetery &amp; Crematorium five days per week (including some Saturdays on a rota basis), with travel required to cemeteries and other council offices and sites across the borough. You will have a UK full driving license. The ability to converse with ease with members of the public and to provide advice in accurate spoken English is essential for this post. You will have access to the local government benefits such as generous annual leave, national pay award agreements, and the local pension partnership. We offer a wide range of health and wellbeing events as well as a learning and development programme. To see all the benefits of working for Welwyn Hatfield Borough Council, visit our careers website here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Please note we do not offer sponsorship for employment in the UK. Closing date for applications is 18 January 2026 Remote assessments will be held on 22 January 2026 Face to face interviews will be held on 29 January 2026 Keywords: Bereavement, Cemetery, Cremations, Customers, Support, Chapel, Services, Burials, Welwyn Hatfield Borough Council, Funeral.

Welwyn Hatfield Borough Council

Bereavement Officer (RP0021)

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<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5036/CEO-Recruitment-Pack-Dec25.pdf" target="_blank">CEO-Recruitment-Pack-Dec25</a></li>
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<h3>Chief Executive Officer – The Boleyn Trust</h3>
Location: London (Newham &amp; Tower Hamlets)
Start Date: 1 September 2026
The Boleyn Trust is seeking to appoint an inspirational leader to be our Chief Executive Ofﬁcer to lead our trust into its next phase of exceptional provision.
The Boleyn Trust is a growing trust of 8 large schools across Newham and Tower Hamlets providing outstanding education for nearly 5000 pupils.
The successful candidate will have proven experience of school leadership over multiple settings and the ability to maintain and develop the highest expectations and outcomes for our community.
The Boleyn Trust works closely with the DfE as a Teaching School Hub to support all schools in Newham, Barking and Dagenham and Havering in the delivery of the ECT programme, National and Professional Qualifications and Appropriate Body checks. The Trust also works in partnership with local schools in providing ITT for both Secondary and Primary trainees.
A full recruitment pack can be found on our website <a href="https://theboleyntrust.org/get-involved/work-for-us/" target="_blank">here</a>.
To apply, please complete the online application form via the Teaching Vacancies portal <a href="https://teaching-vacancies.service.gov.uk/jobs/chief-executive-officer-the-boleyn-trust" target="_blank">here</a>.
Closing Date: 6 February 2026 (Midday)
We look forward to receiving your application.
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Boleyn Trust

Chief Executive Officer

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How to apply
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Hours:
Full-time: 5 days (37.5 hours) per week
Including some evening and weekend work on a rota basis to meet the needs of the service.
Contract:
Fixed-Term contract initially until August 2026. Potential to extend on a rolling annual basis for a further 2 years.
Location:
Hybrid: UP’s London Bridge Head Office (for meetings, team days and training etc.), travel across Wandsworth as required (and London as the service develops), some remote working
Salary:
Circa. £28,000 - £38,000 per annum (dependent on experience, skills &amp; qualification)
Manager:
Family Support Service Manager
Role Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
Please visit our website and take a look at the candidate pack for more information.
<a href="https://up.org.uk/work-with-us/" target="_blank">Work With Us New – Unlocking Potential</a>
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
&nbsp;Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
How to apply
Please click on the apply link above. You will then be re-directed to our recruitment portal where you can complete your application.
Please note that we may close the advert once we have sufficient candidates to invite for interview, please don’t delay submitting your application! We will keep you updated on your application by email, and will let you know about anything you will need to prepare if you are shortlisted.
UP are committed to the safeguarding of children and all roles are subject to safer recruitment practices, including an enhanced Disclosure and Barring Service (DBS) check
Our team is diverse and everyone is welcome. Our children and families and staff come from a wide range of backgrounds, and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community
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Job Title:&nbsp;Activities Co-Coordinator
Location:&nbsp;Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.&nbsp;
Salary:&nbsp;£30,400
Shift Pattern:&nbsp;37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP). You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. &nbsp;No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities include:
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<li>Planning and coordinating individual and group activities and sessions.</li>
<li>Delivering programmes that support residents’ goals, personal development, and reintegration.</li>
<li>Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.</li>
<li>Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing.</li>
<li>Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.</li>
<li>Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.</li>
<li>Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement.</li>
<li>Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery.</li>
<li>Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.</li>
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<h4>About You</h4>
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
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<li>Experience in coordinating and/or delivering activities and programmes with people from various backgrounds</li>
<li>Ability to provide advice, support and guidance to a team and residents on various areas</li>
<li>Ability to work creatively and encourage creativity in others</li>
<li>Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others</li>
<li>Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative</li>
<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
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We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Activities Coordinator

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Job Title:&nbsp;Night Support Coach
Location:&nbsp;Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.&nbsp;
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
<ul>
<li>Ensuring the safety and wellbeing of residents and participants at all times</li>
<li>Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable</li>
<li>Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service</li>
<li>Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins</li>
<li>Focusing on empowering our residents to take control over their lives and meet their personal goals</li>
</ul>
<h4>About You</h4>
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
<ul>
<li>Understanding of the housing and social needs of people with multiple and complex needs</li>
<li>Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback</li>
<li>Ability to use IT systems to record case notes, email relevant people, and use other software required within the role</li>
<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Night Support Coach

Job Description Organisation: London Borough of Waltham Forest Salary: PO7 £55,620-£ 58,692 Contract Type: Permanent, Full-time Working hours per week: 36&nbsp; DBS: Standard Application Deadline: 04/01/2026 Proposed Interview Date(s): Week commencing 15th September &nbsp; Reference: 1848 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; We are looking for a dynamic and experienced Senior Building Surveyor to lead from the front in delivering a high-performing, resident-focused repairs service within the London Borough of Waltham Forest’s Housing Directorate. This is a key leadership role where you will manage and support a team of surveyors, providing expert technical guidance on complex cases, and deputising for the Head of Repairs Partnering when required. You’ll play an active part in mentoring and developing junior staff, helping to build a skilled, motivated, and solution-focused team. You will be responsible for overseeing the delivery of general building surveying services across our diverse housing portfolio—ensuring that contractors, consultants, and partner agencies consistently deliver high-quality works that meet our standards for compliance, specification, timelines, and cost. Key elements of the role include: Maintaining accurate digital records and producing detailed reports based on regular site visits. Ensuring our asset management database is consistently updated to reflect the latest repair activities and case progress. Monitoring and managing repair workflows to support the achievement of our 28-day Tenant Satisfaction Measure, helping our contractors deliver timely and effective repairs that put residents first. This role is vital in our commitment to delivering an exceptionally responsive, customer-centric repairs service, ensuring our homes are safe, well-maintained, and compliant with all regulatory requirements. You will work closely with the Building Safety Operations and Building Safety Compliance teams to support our legal and safety obligations and ensure all works align with our building safety strategy. In addition, you’ll collaborate with the Planned Works team to inform future investment decisions—ensuring that our planned maintenance programme helps to reduce the need for costly, reactive repairs in the long term. This is more than just a technical role it’s a chance to lead, influence, and make a measurable difference in the lives of our residents by ensuring that every home is safe, secure, and properly maintained. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Senior_Surveyor_PO7_1848.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Experience working as a surveyor within a social housing organisation</li> <li>Experience managing staff or contractors effectively to work towards a common goal</li> <li>Good people management skills and able to work constructively with others</li> <li>Experience of administering building contracts</li> <li>Experience of administering partnering contracts&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations</li> <li>Knowledge of housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Able to work in an inclusive manner with staff and residents</li> <li>Project Management skills</li> <li>Adept at applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good Report writing skills.</li> </ul> Qualifications and Requirements:&nbsp; Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area. Evidence of Continuous Professional Development. Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a>&nbsp; If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Senior Surveyor

Job Description Organisation: London Borough of Waltham Forest&nbsp; Salary: PO6 £52,584 - £55,620 Contract Type: Full-time, permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 16/01/2026 Reference: 1843 About Us: &nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. &nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. &nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. &nbsp; About the role: &nbsp; We are seeking a skilled and empathetic Housing Landlord Complaints Investigator to lead on Stage 2 complaint investigations within our Housing Management and Assets service. This role will also lead relationship management and liaison with the Housing Ombudsman Service and provide insight to the senior management team and service leads to help drive continuous improvement.&nbsp;&nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_HLCI_1843.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt; </a>&nbsp; Key Responsibilities: &nbsp; Investigate and resolve Stage 2 housing complaints in line with the council’s policy and the Housing Ombudsman’s Complaint Handling Code.&nbsp; Liaise with residents to understand their complaint and desired outcome, taking into account any specific needs of vulnerable residents&nbsp;&nbsp; Carry out investigations empathetically with an open mind, ensuring that all issues raised by the complainant are fully addressed&nbsp; Produce high-quality written complaint responses and reports, ensuring clarity and compliance.&nbsp; Assess and apply appropriate remedies, including compensation.&nbsp; Hold contractors and internal teams accountable for timely and effective complaint resolution.&nbsp; Lead relationship management with the Housing Ombudsman, including responses to orders and requests.&nbsp; Lead the Council’s annual self-assessment and reporting on complaint handling performance.&nbsp; Identify areas of significant or persistent service failure identified through complaint investigations and analysis, recommending actions to deliver improvements.&nbsp; Skills, Experience and Qualifications: &nbsp; Excellent investigative skills and experience of undertaking high quality complaint investigations within a local authority, other public sector organisation, regulatory body or similar.&nbsp; Experience of liaising with and responding to the requirements of a regulatory body.&nbsp; Ability to use housing, legal and regulatory knowledge to resolve issues.&nbsp; Excellent written and verbal communication skills, with the ability to explain complex issues clearly.&nbsp; Skilled in stakeholder engagement, negotiation, and influencing to drive positive outcomes.&nbsp; Excellent time management skills to manage a complex caseload, prioritise, set deadlines and cope with conflicting and changing demands.&nbsp; Ability to work both autonomously and collaboratively with a wide range of stakeholders and make evidence based decisions in a fast paced environment.&nbsp; Excellent analytical and report writing skills, with the ability to produce concise, accurate and informative written material for a variety of audiences.&nbsp; Experience of working in social housing and a good understanding of the responsibilities of social housing landlords.&nbsp; Familiarity with the Housing Ombudsman Complaint Handling Code.&nbsp; Experience of working in a local authority with an understanding of a local authority’s responsibility to elected members (desirable).&nbsp; Degree-level education or equivalent, with evidence of continuous professional development.&nbsp; Terms and conditions: &nbsp; The below terms and conditions apply to this role: &nbsp; Satisfactory employment references and CIFAS identity checks; &nbsp; Satisfactory declaration of interest; &nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. &nbsp; How to Apply: &nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. &nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  &nbsp; Equal Opportunity Employer: &nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. &nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposesof the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. &nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. &nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>. &nbsp; Contact Information: &nbsp; If you have any questions about this vacancy or the application process, please contact Salvatore Barbato, Acting Head of Housing Engagement &amp; Service Improvement via email: <a href="mailto:Salvatore.Barbato@walthamforest.gov.uk" target="_blank">Salvatore.Barbato@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. &nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>. &nbsp;





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Housing Landlord Complaints Investigator

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<h2>Job introduction</h2>Make a Difference in Brighton &amp; HoveJoin Brighton &amp; Hove City Council as Tenancy Services Operations Manager. Lead services that help residents access secure homes, sustain tenancies, and build safe, inclusive neighbourhoods. Drive strategic leadership across rehousing, tenancy sustainment, seniors’ housing, customer services, and ASB prevention—shaping a trauma-informed, resident-centred approach that champions equality and improvement.Successful candidate will be able to start on or after 1 April 2026 subject to pre-employment checks being completedFor an informal discussion, please contact Justine Harris - Head of Tenancy Services <a href="mailto:justine.harris@brighton-hove.gov.uk" target="_blank">justine.harris@brighton-hove.gov.uk</a><h2>About the role</h2>We’re looking for a senior manager to join our Housing People Services team and help deliver our shared purpose: to enable access to settled homes, sustain tenancies, and create safe, clean, and inclusive neighbourhoods.&nbsp;Your leadership will contribute to Homes for Everyone, a key priority within Brighton &amp; Hove City Council’s Council Plan to create a Better Brighton &amp; Hove for All.As Tenancy Services Operations Manager, you’ll provide strategic leadership for end-to-end tenancy services, including rehousing, tenancy sustainment, seniors’ housing, customer services, and ASB prevention and enforcement. You’ll lead a trauma-informed, resident-centred service &nbsp;that embeds equality, diversity, inclusion, and statutory compliance in everything we deliver.The Resident voice shape our services and we are increasingly engaging in new ways for residents to have greater involvement in holding us to &nbsp;account and supporting our continuous improvement journey. &nbsp;We’re looking for a professional who shares our passion for the following organisational values:&nbsp;<ul><li>Be connected&nbsp;– build strong relationships with residents, partners, and colleagues.</li><li>Be confident&nbsp;– lead teams through change and deliver results under pressure.</li><li>Be innovative and creative&nbsp;– develop practical strategies and drive continuous improvement.</li><li>Be diverse and inclusive&nbsp;– champion equality and ensure services meet the needs of all communities.</li><li>Be healthy and psychologically safe&nbsp;– foster a positive, supportive culture for staff and residents.</li></ul>If you want to make a real difference to the lives of our tenants, this is your opportunity to lead change. Your work will help create safer, cleaner, and more inclusive neighbourhoods, ensuring residents have a voice in shaping the services they rely on.Join us and play a key role in being a great landlord, by working in collaboration to build a city where everyone has a secure home and is part of a thriving community.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours&nbsp;or term-time only.We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>

Brighton & Hove City Council

Tenancy Services Operations Manager

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<a href="https://candidate.socialinterestgroupcareers.org.uk/292303JGP" target="_blank">https://candidate.socialinterestgroupcareers.org.uk/292303JGP</a>



Job Title:&nbsp;Support Coach
Location:&nbsp;Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.&nbsp;
Salary:&nbsp;£27,000
Shift Pattern:&nbsp;37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
<h4>About the Role</h4>
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection.
Key Responsibilities include:
<ul>
<li>Ensuring the safety and wellbeing of residents and participants at all times</li>
<li>Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities</li>
<li>Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service</li>
<li>Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins</li>
<li>Focusing on empowering our residents to take control over their lives and meet their personal goals</li>
</ul>
<h4>About You</h4>
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
<ul>
<li>Ability to manage own caseload and determine priorities with time management. Able to use own initiative</li>
<li>Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.</li>
<li>IT Proficiency, ability to learn new software programs, basic Microsoft experience</li>
<li>Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health</li>
<li>Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency</li>
</ul>
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. &nbsp;As a note, Interviews are scheduled for week commencing 1st December.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
<h4>What we Offer</h4>
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Employer Pension Contribution</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Access to discounted tickets for music events, shows, sports and more</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>EDI Ambassador programme</li>
</ul>
<h4>About Social Interest Group (SIG)</h4>
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.&nbsp;
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
<h4>Additional Information</h4>
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
</blockquote>

Support Coach

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<h1>Palacefields Primary School</h1>
<h1>1:1 Teaching Assistant</h1>
Contract Term: Fixed&nbsp;Term—31/8/2028

Palacefields Primary School are looking for an outstanding 1:1 teaching assistant to join the KS2 support team. You will be joining a staff team at Palace Fields that puts its values at the heart of practice. Children come first, and our mission is to ensure that every individual is given the chance to flourish. We pride ourselves on building strong relationships, high academic standards and being inclusive. Our values of kindness, integrity and tenacity are woven through all that we do.
The successful 1:1 Teaching Assistant will be able to quickly build a positive relationship with our&nbsp;pupils, promote their learning and academic progress, and support them with any special educational needs. You will be adept at engaging children with learning activities and helping them&nbsp;maintain focus. You will be key in supporting their success in learning. The ideal 1:1 Teaching Assistant will be energetic, flexible, patient and be highly motivated to help children reach their full&nbsp;potential.
<h5>About The Heath Family Trust</h5>
Join The Heath Family Trust and be part of our commitment to giving our pupils the best start in&nbsp;life, a mission deeply rooted in our core values. Here, you'll find a supportive environment where&nbsp;we collectively hold ourselves and each other to the highest standards.
We value:
<ul>
<li>Clarity: ensuring clear communication and purpose in all we do.</li>
<li>Collaboration: fostering teamwork and shared success across all levels.</li>
<li>Accountability: championing a culture where we all take ownership and responsibility.</li>
</ul>
The right candidate will be aligned to our values of Tenacity, Integrity and Kindness and be committed to our mission to empower our children to overcome barriers, be able to compete with&nbsp;the best, and shape the future.&nbsp;
The Heath Family (NW) is committed to safeguarding and promoting the welfare of children, and&nbsp;we will check the suitability of staff to work with children. Applicants must be willing to undergo&nbsp;an enhanced Disclosure and Barring Service check and overseas police checks (where applicable).
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For further information including the job description and person specification please view the recruitment pack available via the link below.
<a href="https://www.palacefieldsprimary.org.uk/page/?title=1%3A1+Teaching+Assistant&amp;pid=148" target="_blank">Palace Fields Primary - 1:1 Teaching Assistant</a>
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We ask that you do not send CVs. Please email your completed application to <a href="mailto:recruitment@theheathfamily.org.uk" target="_blank">recruitment@theheathfamily.org.uk</a>
Applicants must have relevant qualifications and experience related to this role, please ensure that you meet the person specification before applying. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and references. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and references. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

1:1 Teaching Assistant

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The Liverpool City Region Waste &amp; Resources Partnership is made up of 6 local authorities with responsibility for collecting household waste across the region (Halton, Knowsley, Liverpool, Sefton, St Helens, Wirral) and the Merseyside Recycling &amp; Waste Authority, who are responsible for the treatment of this waste. The Partnership currently funds a full-time Partnership Manager, who is due to take maternity leave from mid-Feb/early March 2026. As such, the Partnership is seeking cover for the following elements of the role 1. Programme ManagementKeeping the Partnership’s 2026 work programme up to date including driving workstreams (through either direct responsibility or influencing stakeholders) and providing a strong and coherent link between all Partnership forums.2. Work on behalf of the PartnershipA range of activities are required on behalf of the Partnership from writing papers and running monthly Member briefing sessions to quality assurance of project work and chairing some Partnership forums.3. Policy &amp; technical adviceMaintaining close oversight of all national policy and legislative changes impacting the work of the Partnership in the short, medium and long term and feedback accordingly (including impact analysis and local interpretation where appropriate.4. Oversight of Secretariat Overseeing and maintaining the quality of the Secretariat function of the Partnership (which will be carried out by St Helens colleagues).Remote working plus twice a month face-to-face at various locations within the Liverpool City Region for regular Partnership meetings, plus periodic ad hoc meets. Reasonable travel expenses will be paid.The Partnership is actively looking for interest from a wide range of sources to cover the role in the form of a hybrid arrangement.If successful candidate is hired on a self-employed and/or consultancy basis, arrangements will be reflective of this.If successful candidate is hired from another local authority, this will be arranged as a secondment.The position will be managed by St Helens, as per current arrangements.If you are interested in this opportunity, please send an Expression of Interest made up of a copy of your CV with a covering notes to outline your suitability for the role to <a href="mailto:trevornicoll@sthelens.gov.uk" target="_blank">trevornicoll@sthelens.gov.uk</a> by Thursday 15th January 2026.Initial interview to be held week commencing the 19th January 2026, with final interviews expected week commencing 26th January 2026.

St Helens Metropolitan Council

LCR Waste & Resources Partnership Manager- up to 12 months maternity cover

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5013/ASSISTANT_HEADTEACHER.pdf" target="_blank">ASSISTANT_HEADTEACHER</a></li>
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Further details are available from the School by clicking on the following link : <a href="https://www.bluebellparkknowsley.co.uk/about-us/vacancies/" target="_blank">Job Vacancies – Bluebell Park School</a>
Applications are by application form and a succinct letter [ no more than 2 sides] to the Headteacher stating how you meet the responsibilities in the job description and necessary qualifications in the person specification.
Completed application forms to <a href="mailto:jeanette.gallivan@knowsley.gov.uk" target="_blank">jeanette.gallivan@knowsley.gov.uk</a>
Please do not click on the box below as this will ask you to set up an account with Jobs Go Public which is not needed.&nbsp;



Assistant Headteacher 
Leadership Pay Scale: 12-16
(£67,898-£75,049) 
&nbsp;To commence: Spring term 2026 or as soon as possible
&nbsp;
Bluebell Park provides Early Years, Primary, Secondary and Post 16 provision for 217 pupils with severe and complex learning needs. This includes pupils with Autism and PMLD. Some of whom exhibit challenging behaviour and some who have high medical needs. All pupils have an EHCP.
&nbsp;
We are looking for an inspirational and experienced leader to join our senior leadership team on our journey towards becoming an outstanding school. We want an outstanding practitioner with a passion for high quality teaching and learning to support our pupils to achieve the best possible educational outcomes.
The Assistant Headteacher will:
<ul>
<li>Have a teaching commitment and be responsible for a department within the school</li>
<li>Have a specific whole school responsibility for Curriculum and will work in collaboration with the deputy head teacher to drive our curriculum development</li>
<li>Assume the responsibility for day-to-day management of the department</li>
<li>Be committed to providing outstanding education for our pupils through working collaboratively across multi-agency teams</li>
</ul>
We can offer:
<ul>
<li>Exceptional pupils who are enthusiastic, motivated and keen to learn</li>
<li>Becoming part of a friendly, supportive and ambitious leadership team</li>
<li>A programme of support through induction and ongoing CPD opportunities</li>
</ul>
&nbsp;
If you are ambitious, committed, highly motivated, have high expectations and can make a real difference to the life of our pupils we want to hear from you.
School visits are welcomed please contact the school office – 0151 477 8350 from 5th January 2026 to arrange a visit
&nbsp;
Bluebell Park is committed to safeguarding, to promoting the welfare of children and adhering to the Equality Act 2010.&nbsp;The successful candidate will be required to undertake an enhanced Disclosure and Barring Service check. To comply with the Asylum and Immigration Act 1996 all prospective employees will be required to supply evidence of eligibility to work in the UK.
By engaging in this recruitment process, shortlisted candidates consent to an online search in line with the Keeping Children Safe in Education Statutory Guidance 2022.
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