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• Business_Improvement_Officer_role_profile

At Arun District Council, we are committed to delivering high-quality housing services that put residents first.

Overall Job Purpose:

We are looking for a Business Improvement Officer to join our business improvement team to maintain, support, and assist with all aspects of improving service delivery within Housing Services. The role also includes supporting the effective use of Housing systems and data to drive improvement. You will analyse performance information, identify trends and areas for action, and help services translate insight into practical, sustainable changes. This will include facilitating workshops, supporting process reviews, and ensuring that new ways of working are embedded through guidance and training.

We are seeking a Business Improvement Officer to help coordinate service reviews, maintain oversight of improvement actions, and support the delivery of change from design through to implementation.

For more information about joining the Housing Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.

CLOSING DATE: 29 July 2026 23:59pm

Interviews will take place in the weeks commencing 3 August and 10 August 2026