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Are you an experienced Plumber with a strong customer focus and a passion for delivering quality repairs? As a Plumber at Peabody, you'll play a key role in providing responsive maintenance services to our residents, ensuring repairs are completed safely, efficiently and to a high standard.

We're looking for a skilled multi-trade professional who can support our "Right First Time" approach, delivering excellent workmanship while providing a positive experience for residents and stakeholders. You'll work across a variety of domestic maintenance tasks, managing your workload effectively and ensuring service level agreements are consistently met.

What you'll do

Carry out plumbing repairs and maintenance works within occupied and void properties
Support a first-time-fix culture by diagnosing and resolving issues efficiently
Complete a range of basic multi-trade repairs where required
Deliver excellent customer service and maintain positive relationships with residents
Ensure all work is completed safely, compliantly and to a high-quality standard
Update PDA devices with job progress, works completed and photographic evidence
Maintain van stock levels to minimise downtime and maximise productivity
Complete all required documentation accurately and on time
Liaise effectively with managers, planners and colleagues to ensure smooth service delivery
Promote Peabody's standards, values and professional image at all times

What you'll need

City & Guilds, NVQ or equivalent Plumbing qualification (or significant relevant experience)
Minimum of 3 years' experience carrying out plumbing repairs and maintenance works
Experience working within a responsive repairs or maintenance environment
Multi-trade skills and experience
CSCS Site Operative Card
Asbestos Awareness Training
Full UK manual Driving Licence
Experience managing van stock and materials effectively
Ability to use PDA/mobile working technology confidently
Basic understanding of Schedule of Rates
Knowledge of the London area

Desirable

SMSTS Health & Safety qualification
First Aid qualification
DBS clearance
Part P qualification

Who you are

You will be:

Customer-focused and committed to delivering excellent service
Organised and able to manage multiple tasks and priorities
Able to work independently and as part of a team
Professional, discreet and trustworthy
Detail-oriented with a commitment to quality workmanship
Flexible and willing to support operational requirements when needed
A clear communicator with strong interpersonal skills
Committed to equality, diversity and inclusion

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We're committed to supporting our tradespeople with the tools, training and opportunities they need to succeed.

What We Offer

25 days annual leave, plus bank holidays
Two paid volunteering days each year
Flexible benefits scheme and employee discount portal
Life assurance at 4x your salary
Up to 10% pension contribution
Company van with fuel card

Please read before applying

Interviews will be Monday 10th August in person at our Ladbroke Grove office.

This role involves working within occupied homes and delivering responsive repairs services to residents. You'll be expected to work safely, professionally and in line with all relevant legislation, policies and procedures.

Occasional evening and weekend working may be required to support service delivery.

Own trade-specific tools are essential for this role.

If this sounds like the right role for you and you'd love to be part of Peabody, we'd like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

Got questions? Reach out to George Murphy, Talent Specialist, at george.murphy@peabody.org.uk

We reserve the right to close this advert early should we receive enough applications.

Salary range

£40,236 per year