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About this job

The Parking Officer Apprentice will support the delivery of a friendly, accessible and professional parking service by acting as a key customer-focused presence within Parking Services. The role will focus on customer contact, enquiries, education and support, helping residents, visitors and businesses understand parking restrictions, permits and compliance requirements, while completing a structured apprenticeship programme.

About you

You will need to have a keen interest in parking, the desire & willingness to learn and develop your knowledge in Parking Design, Administration and Enforcement .

About us

We are a massively growing service and contribute directly to keeping LBBD roads safe, to providing parking and traffic use needs for residents , businesses and visitors whist encouraging the use of non to low polluting vehicles inline with the council's green agenda and net zero aspirations. It is an exciting time to join us.

Additional Information

To be eligible for this apprenticeship, you must meet both national apprenticeship funding rules and London Borough of Barking and Dagenham (LBBD) requirements. Please ensure you meet all the criteria below before applying.

You must have the right to work in the UK and have been ordinarily resident in the UK for the three years immediately prior to the apprenticeship start date. Please note that time spent in the UK on certain visa routes does not count towards this residency requirement.

This includes Tier 1 (Entrepreneur), Tier 4 (Student) and Tier 5 (Temporary Worker) visas. Individuals currently on these visa types are not eligible to start an apprenticeship, regardless of how long they have been in the UK. EU/EEA nationals must hold EU Settlement Scheme (EUSS) Settled or Pre‑Settled Status. If you hold a visa, you must also have valid immigration permission covering the full duration of the apprenticeship, or evidence that you have made an in‑time application to extend your visa.

You must be aged 16 or over on the apprenticeship start date. You must be able to complete the full apprenticeship programme and end‑point assessment within the agreed timeframe. If you require a visa, this must cover the full duration of the apprenticeship. You must also spend at least 50% of your working hours in England for the duration of the programme, including if you are working in a hybrid or remote role. Apprenticeships must provide substantial new learning.

You must not already hold a qualification at the same or a higher level in a similar subject area. Your training provider will review your prior qualifications and experience, which may affect the length of the programme or your eligibility.

In addition to the above, LBBD apprenticeship opportunities are open only to residents of the London Borough of Barking and Dagenham. Care leavers from LBBD who meet the minimum criteria for the role will be guaranteed an interview.