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Job summary

We have an exciting opportunity for an innovative content creator and communicator to join our small, friendly internal communications team.

This is a creative, hands-on role for someone who enjoys turning ideas into engaging content, can pick up new work quickly and is comfortable working in a fast-paced environment.

You’ll help us develop an internal communications offer for staff that has a slick, consumer-level look and feel, using your creativity, judgement and can-do approach to make our channels more engaging and effective for our busy workforce.

This role will be based in Manchester, but we’re looking for someone who is excited by the opportunity to build relationships across our office locations and get to know people quickly.

Job description

As a corporate content producer you’ll write effective and engaging copy for our internal communications channels, helping important messages cut through to a busy workforce. You’ll also be using your digital, design, video editing and storytelling skills in creative ways to communicate our strategic priorities and mission clearly and effectively.

Our team is passionate about delivering great internal communications. You’ll be essential to this and will enjoy trying new things, testing ideas and learning from what works.

This role would suit someone who is proactive, curious and comfortable taking an idea from concept through to delivery. You’ll need to use your initiative, make sensible recommendations and be able to run with a brief while keeping others informed.

You’ll play an important role in supporting our culture and strengthening connections between our London and Manchester offices. You’ll be confident in making connections with other colleagues, and help us spot great staff stories that we can share with the department.

Taking a data-driven approach, you’ll help us understand what our audience is thinking, what they need and how our communications can support them.

You’ll have strong graphic design and video editing skills using tools such as Canva, Genially, Adobe Photoshop and Premiere Pro. Experience setting up in-person and hybrid events would be an advantage but a willingness to learn these skills is essential.

Excellent organisation skills are a must. You’ll work on regular products for our senior leaders which will require strong workflow management, good judgement, attention to detail and the ability to liaise with multiple stakeholders.

You’ll be motivated, creative and willing to get stuck in. In return, you’ll be given the opportunity to shape how we do internal communications at DCMS and be fully supported in developing your communications skills and role.

Person specification

The ideal candidate would have the following key skills and experience, please note that desirable skills will only be used in the event of tied candidates:

Essentail requirements:

• Able to pick up new areas of work quickly, use your initiative and make sensible recommendations with strong judgement.
  
  
• Approachable and confident in building relationships including senior leaders. You’ll have the ability to make connections quickly and understand who’s who across an organisation.
  
  
• Able to deliver at pace and to tight deadlines, with proven experience of juggling conflicting priorities and staying organised under pressure.
  
  
• A clear and concise writing style, with the ability to write, edit and tailor content for different audiences and channels.
  
  
• Experienced in creating engaging written and digital content like videos, blogs, email marketing materials
  
  
• Experienced in graphic design, video recording and editing, with experience using tools such as Canva, Genially, Photoshop, Premiere Pro or similar

Desirable Skills:

• Experience managing audio and visual equipment for hybrid meetings or events
• Confident using content management systems like an intranet and experience of Mailchimp or other email marketing platforms
• Experience using data analytics software like Data Studio or similar.

We are running an information session where prospective applicants can find out more about the role. This will be hosted by Niall Hunt, and will take place on:

• Tuesday 28 July, approx. 12.30 PM

The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.

Please register your interest by filling out this Registration form by 4pm on 27th July and you will be sent an invitation. Invites will only be sent after this deadline has passed.

Please note that the session will not be recorded and will not focus on the DCMS recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to resourcing.team@dcms.gov.uk

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Ideas
• Insight
• Implementation
• Impact

Benefits

Alongside your salary of £35,434, Department for Culture, Media and Sport contributes £10,265 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:

• Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home

• 26.5 days annual leave on entry, increasing to 31.5 days after 5 years’ service

• A Civil Service pension with an employer contribution of 28.97%

• Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice

• 3 days of paid volunteering leave

• Up to 9 months maternity leave on full pay + generous paternity and adoption leave

• Staff reward and recognition bonuses that operate throughout the year

• Occupational sick pay

• Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice

• Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks

• Exceptional learning and development opportunities that you can explore alongside your day to day work

• Season ticket loan, cycle to work scheme and much more!

Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:

• A CVsetting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.
• A statement of suitability, a maximum of 750 words explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates.

For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.

In the event of a large number of applicants, an initial sift will be conducted on the statement of suitability. Those who are successful in the initial sift will then be scored on all elements of the application.

For support in writing your application and interviewing, please refer to the ‘Application and Interview Guidance’ document attached to the job advert.

The interview process will assess behaviours, strengths,technical skills related to the Communications profession andexperience.

The behaviours to be tested at interview are:

• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

Technical skills to be tested at interview are:

• Ideas
• Insight
• Implementation
• Impact
  

You will not be made aware of the strengths being assessed prior to your interview.

You will be required to prepare a presentation and complete a scenario based task. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview.

For indicative sift and interview dates please refer to the attached Candidate Information Pack.

In most cases interviews will take place remotely via Google Meet video call. However please refer to the Candidate Information Pack to confirm the interview approach.

Further Information

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

New entrants are expected to join on the minimum of the pay band.

DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ‘Candidate Information Pack’ attached.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Reasonable Adjustment

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.

In order to request an adjustment, please:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.

Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Accessibility

If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Niall Hunt
• Email : niall.hunt@dcms.gov.uk

Recruitment team

• Email : dcmsrecruitment.grs@cabinetoffice.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment.team@dcms.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/contact/

Attachments

DCMS Application & Interview Guidance for Candidates Aug 23 (1) Opens in new window (pdf, 180kB)Corporate Content Producer - Candidate Information Pack template (2) Opens in new window (pdf, 6730kB)