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We are looking for ambitious and highly motivated individuals seeking a new and exciting opportunity within the Travel Unit. The service integrates the transport delivery of Adult Social Care, Special Education Needs and Disability (SEND) and Passenger Transport, which provides a vital service to transport vulnerable children and adults with SEND needs across the City of Wolverhampton.

Key duties and responsibilities:

Driving the efficient operation of all internal and contracted Adult Social Care, Education (SEND) travel service to a high standard, whilst maintaining a strong customer focus.
Supervising a large team of people to deliver a robust service.
Proactively managing day-to-day operational issues that arise within the Travel Unit.
Analysing and performance managing vital data collected by the Travel Unit.
Ensuring safeguarding is kept as a high priority and mitigated effectively.
Maintaining sensitivity and considering the complex needs of each individual case.
Building and sustaining relationships with key stakeholders including parents, schools and departments across the council.
Maintaining effective communication with all partners, stakeholders, and employees.

Role requirements:

First Aid at Work certificate.
Experience of managing a team.
Extended experience in a transport or travel related field.
An understanding of the needs of SEND and Adult Transport service users within a highly diverse community.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

All shortlisted applicants will be invited to a skills test prior to interview.

For further information please contact Tracy.Parton@wolverhampton.gov.uk

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empowers employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocation where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here

Salary range

£44,075 - £49,282 per year