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Service Delivery Officer (Assets)

ICT & Data Management Department

£32,535 - £39,276 p.a. inclusive

Career Grade 5-7

This is a fantastic administrative opportunity to join our ICT & Data Management Department as a Service Delivery Officer (Assets)

We are seeking a proactive and organised individual to join our stock and assets team, responsible for the provision and accurate recording of IT devices and assets.

As a Service Delivery Officer in our ICT & Data Management Department, you will play a key role in coordinating hardware assets throughout their lifecycle, from delivery to disposal. You will ensure our processes for receiving, allocating, and tracking stock are followed, and that all assets are properly recorded and maintained in our databases.

This is a fantastic opportunity for someone who is customer-focused, outcome-driven, and passionate about delivering excellent service. If you have a keen eye for detail, strong Word and Excel skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Main Responsibilities

• Ensuring all IT hardware assets are managed through their full lifecycle
• Obtaining, deploying, and recording stock as required
• Processing daily requests promptly and accurately
• Supporting stock tasks and project requirements as they arise
• Monitoring stock levels to meet business needs
• You will be responsible for ensuring all hardware assets are managed through their lifecycle

Essential Skills

• Strong Word and Excel skills
• Excellent organisational abilities
• Attention to detail
• Ability to work collaboratively within a team

If this sounds like the role for you, apply today and help us deliver outstanding IT services across the organisation!

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.

This role is subject to Ealing’s enhanced vetting process.

Closing Date: 6 August 2026

• ICT Service Delivery Officer (Assets) New Role Profile v2.pdf