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Brokerage Officer

Brokerage Officer

Social Care
£45,852 per year
  • External Advertising Start Date: - 27 Jul 2026
  • Directorate - Health and Adult Social Care
  • Location - Hybrid
  • Contract Type - Permanent
  • Pay, Benefits and Supplements: - £45,852
  • About The Role -

    Brokerage Officer

    Grade I – 3 days job share (0.6 FTE)

    Tower Hamlets is vibrant and distinctive, a fantastic place to live and work and the Council is currently seeking to strengthen its Adult Social Care Brokerage function and new opportunities are available.

    Based primarily at the Town Hall in Whitechapel, you will be part of a dynamic team to undertake the commissioning of placements, packages, services and direct payments on behalf of residents who have specific social care needs. Ideally, you will have a detailed knowledge of a defined client group(s), an understanding of care markets and negotiation skills to ensure that the most appropriate services are commissioned and that value for money is achieved. You will also have experience of working in a customer care environment and be comfortable engaging with service users and their families/carers to help them exercise control and choice over the services they receive.

    The successful candidate will be smart, resourceful, friendly with a “can-do” attitude, have great problem-solving skills and be part of a wider team. You will be extremely well organised, able to prioritise and be great at building relationships with a wide range of people.

    Please note that this vacancy is subject to a maximum number of applications and will close once this number has been reached. We encourage early applications. If you would like an informal discussion about the above opportunities, please contact our Brokerage Manager Nasim Ahmed on nasim.ahmed@towerhamlets.gov.uk

    Shortlisting Date: From W/C 17 August 2026

    Interview: Thursday 24 August 2026

Salary range

  • £45,852 per year