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Job Description

Grade 5- £35520- £38739pa

About you
We are looking for someone with experience of working directly with victims of domestic abuse or a similar client group. You will understand the dynamics and impact of domestic abuse, including risk, safeguarding, trauma and barriers to leaving abusive relationships.
You will be confident working in a fast-paced environment, managing a caseload, completing risk assessments, maintaining accurate records and representing the needs and views of victims at multi-agency meetings.
You will be compassionate, resilient and able to communicate effectively with victims, colleagues and partner agencies. You will also understand the importance of confidentiality, information sharing, data protection and professional boundaries.
SafeLives IDVA advocacy training is desirable, although applicants with relevant experience and a strong commitment to supporting victims of domestic abuse are encouraged to apply.
Key responsibilities
In this role, you will:
• Provide high-quality, proactive support to high-risk victims of domestic abuse.
• Identify and assess risk and need using recognised risk assessment tools.
• Develop individual safety plans with victims and support them to access appropriate services.
• Advocate for victims at MARAC, case conferences and other multi-agency meetings.
• Support victims through the criminal justice process, including attending court where required.
• Work with partner agencies to improve safety for victims and their children.
• Manage a caseload effectively, ensuring support is tailored to individual needs.
• Maintain accurate, confidential and up-to-date case records.
• Contribute to monitoring information and service development.
• Comply with safeguarding, data protection, confidentiality and information sharing requirements.
What we are looking for
The successful candidate will have:
• Proven experience of working in the domestic abuse field or with a similar client group.
• Experience of advocacy and supporting vulnerable people through crisis.
• Experience of multi-agency working and partnership problem solving.
• Strong communication and interpersonal skills.
• The ability to manage competing priorities and work under pressure.
• Good IT skills and the ability to maintain accurate records.
• A good standard of general education.
• An understanding of safeguarding, risk management and confidentiality.
• The ability to travel across the borough for work purposes, or make suitable alternative transport arrangements.
Why join us?
This is an opportunity to make a real difference to the lives of victims and survivors of domestic abuse in Havering. You will be joining a committed Community Safety Service that works closely with statutory and voluntary sector partners to reduce harm, improve safety and support residents at times of significant risk.
You will be part of a service that values partnership working, professional development, inclusive practice and high-quality support for residents.
Additional information
The post holder may occasionally be required to work outside normal office hours and may be required to work at different Council sites.
The Council is committed to equality of opportunity, safeguarding, confidentiality and the highest standards of professional conduct. All employees are expected to comply with relevant Council policies, procedures and statutory responsibilities.

How to apply
To apply, please submit your application by 31 July 2026 clearly demonstrating how your skills, experience and knowledge meet the requirements of the role.

Please view Job Profile here

For an informal discussion about the post, please contact kerry.wright@havering.gov.uk

The closing date for the receipt of applications is 9/8/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

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