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Job Title: Senior Technical Officer Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Stevenage with Countywide travel Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>This is an exciting opportunity to join Hertfordshire Home Improvement Agency (HHIA) in our fast-paced DFG adaptations and income generating service. We are looking for Senior Technical Officer who is highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of managerial support. You will join a friendly, dedicated and inclusive support team.The Hertfordshire Home Improvement Agency (HHIA) is part of an innovative amalgamation of resources from six districts coming together to provide a service that supports the independence of local residents. The aim of the HHIA is to create a better living experience through adaptation for residents of Hertfordshire. The HHIA can deliver this through a government grant known as the Disabled Facilities Grant.The Disabled Facilities Grant (DFG), which is means tested, helps to pay for essential home adaptations such as Level Access showers, stairlifts, ramps or to make other changes to the home to enable disabled children and adults to lead more independent lives.<h4>About the role</h4><ul><li>The Senior Technical officer would draw up plans, assess costs and draw up schemes of works for adaptations, produce tender documentation and support planning applications.</li><li>To monitor and supervise complex works while on site, liaising directly with building contractor when necessary and acts as the departmental emergency contact in relation to all works.</li><li>To undertake complex or sensitive technical work in line with Technical Officer role, but for which a higher level of authority/experience is required. For example; where the client has a complex disability.</li><li>Evaluate and sign off practical completion of works, agree defects list and remedial work, check quality and ensure that the site is left clean and tidy.</li><li>Liaise with the customer to ensure their satisfaction with the work before formally certifying completion.</li><li>To ensure all paperwork and records are kept up to date and are accurate in accordance with CDM and any other regulatory or statutory requirements</li><li>Ability to work collaboratively with OT, health and casework officers from across the council and other services.</li><li>Ensure projects deliver to agreed quality standards, timescales and budgets and programmes deliver benefits against targets.</li><li>Work with district HHIA Partnership, Housing associations, OTs to achieve required outcomes.</li><li>Ensure all systems operate smoothly and align with our quality standards.</li></ul> Every week is different and an opportunity to learn. Our team is involved in a hugely diverse set of services and initiatives, with opportunities to build new relationships and understand the important services we deliver to residents of Hertfordshire. The challenges are many, the reward of client being independent in their own homes through adaptations for the people that we support and seeing the changes that come from that make the efforts worthwhile.<h4>About you</h4>Essential Criteria<ul><li>Building, surveying or construction related qualification</li><li>Full UK Driving Licence</li><li>Experience of using CAD or other similar software</li><li>Experience of overseeing contractors on site</li><li>Experience of tender documents and costings</li><li>Experience of producing technical specifications and preparing contract documentation</li></ul>Desirable:<ul><li>Understanding of Disabled Facilities Grant</li><li>Member of a construction related professional body</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC12 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:sabrina.kelly@hertfordshire.gov.uk" target="_blank">sabrina.kelly@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Senior Technical Officer

Job Title: SEND Provision Coordinator Starting Salary: £37,035 - £40,476 per annum (pro rata for part time) – pay award pending Location: Stevenage / Apsley Contract Type: Permanent Directorate: Childrens ServicesWe have two opportunities as follows:<ul><li>Full time - 37 hours per week</li><li>Part time - Two days (15 hours) per week - the days can be decided by you</li></ul><h4>About the team</h4>The Virtual School supports the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care, helping to close the attainment gap and raise aspirations.We monitor and support the progress of over 1,000 children across 600+ educational settings, promoting high-quality teaching and funding targeted interventions. Our remit also includes improving outcomes for children with a Social Worker, and since 2024, reducing the number of children Missing Education or Electively Home Educated.<h4>About the role</h4>Being a Provisions Coordinator, you'll be the named coordinator for children and young people who are educated outside of traditional educational establishments, ensuring that the provision in the EHC plan is appropriate to the type of setting, that we are brokering and securing appropriate packages of support, and that we are pulling together multi-agency teams to manage complex arrangements for children and young people where required.This is a fast paced role, ideal if you are a creative problem solver who loves to get into the detail of a case in order to ensure we’re meeting needs.You will support families and schools to understand statutory processes for SEND and our local offer of support in Hertfordshire. This will include attending multi-agency meetings to discuss needs and provision; writing or amending EHC plans with a focus on commissioning and monitoring of appropriate provision.This is a challenging but rewarding role, bringing together professionals and families to ensure that statutory obligations are met whilst keeping the child at the centre. It requires resilience, a drive for ambitious outcomes for children, and the ability to champion local solutions.<h4>About you</h4>Essential<ul><li>You will be educated to A level or equivalent as a minimum</li><li>Comprehensive knowledge and practical understanding of Special Educational Needs and Disabilities (SEND), particularly in relation to Children Looked After and other groups of children with Adverse Childhood Experiences (ACEs), including the SEND Code of Practice and the Children and Families Act 2014.</li><li>Excellent communication skills</li><li>High level of literacy to support good case recording and quality EHC plans</li></ul>Desirable<ul><li>You’ll also benefit from experience of brokering packages of support, working with schools to deliver SEND provision, or experience of coproduction with parents.</li><li>Experience of commissioning providers, negotiating with professionals across various disciplines, implementing packages of alternative support, and working on multiple priorities at once would be beneficial for this role.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Health and Social Care Services, level HSC10&nbsp;job profile. Please locate this via: Job profiles - Health and social careTo hear more about this opportunity please contact Kate Maule <a href="mailto:Kate.Maule@hertfordshire.gov.uk" target="_blank">Kate.Maule@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: Thursday 7th August 2025Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND Provision Coordinator

Job Title: ARC Short Break Worker Starting Salary: £30,559 progressing to £33,366 + 6% Market Enhanced Payment per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Welwyn Garden City Contract Type: Permanent Directorate: Childrens Services*This role operates the following shift patterns which includes working 2 out of 4 weekends, evenings, bank holidays and sleep ins as well as some regular office based hours:<ul><li>07:30 - 15:00</li><li>14:00 - 23:00</li><li>Sleep in</li></ul><h4>About the team</h4>ARC Services offer therapeutic support to young people and their families across Hertfordshire, through many different interventions.We are looking for friendly passionate people to join our Residential Short Breaks teams to help us make a difference.No two days are the same as we work in a trauma informed creative way to prevent families breaking down.Each of the teams work closely with social care teams, education, police, Out of Hours Service and Health.<h4>About the role</h4>This role involves supporting young people and their families through creative therapeutic interventions. These take place within both our Residential and their family homes. Promoting and implementing daily routines through support including school runs right through to night time settling.<h4>About you</h4>Essential:<ul><li>Experience of working with young people and or families.</li><li>Ability to think on your feet, and remain calm under pressure.</li><li>Demonstratable skills in resilience and ability to look after yourself and others.</li><li>Ability to work 2 out of 4 weekends a month, evenings and bank holidays.</li><li>Computer competency with the ability to record concise detailed reports</li><li>Full UK driving licence with regular access to a car + business insurance</li></ul> Desirable:<ul><li>NVQ Level 4 in Residential - You will be required to complete the NVQ Level 4 Apprenticeship in Residential if not already completed – college time is included within your hours.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Dawn Clements (<a href="mailto:dawn.clements@hertfordshire.gov.uk" target="_blank">dawn.clements@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 7th and 8th Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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ARC Short Break Worker

<h4>Field1</h4>Job Title: SEND SAS Monitoring &amp; Resource Officer Starting Salary: £26,835 progressing to £30,060 per annum per annum (pro rata for part time) – pay award pending Hours: 37 per week Location: Hemel Hempstead Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>This role will support the SEND Specialist Advice and Support (SAS) Service. The SEND SAS is made up of teachers and support staff who work with schools and settings across the county when pupils need extra support for their learning. The Service is part of Children’s Services in Hertfordshire County Council.We work throughout Hertfordshire to support children and young people (0-25) with special educational needs and disabilities, their families and schools or settings.Specialist advisory teachers support the following areas of special educational needs and disabilities:<ul><li>sensory impairment (visual,&nbsp;hearing and&nbsp;deafblind),</li><li>physical and neurological impairment,</li><li>autism, social communication and interaction needs</li><li>cognition and learning needs difficulties</li></ul>SEND SAS provides specialist advice, guidance, modelling of strategies and interventions. We also provide a range of training to support the development of classroom strategies and targeted intervention to ensure children and young people have access to learning within their school/setting. Our offer of support includes advice about enabling environments for children and young people with a sensory and/or physical disability to ensure their access and inclusion.In addition to home visits for our babies and toddlers, we provide specialist groups to support our Early Years children and their parents/carers. The groups are for children with a sensory need.Recently the service has started to offer teaching and reintegration support to children and young people out of education. We have a strong commitment to supporting the wider work of Hertfordshire County Council’s strategic developments, including Local Partnership working with stakeholders to improve outcomes for our children and young people.<h4>About the role</h4>As a&nbsp;SEND SAS Monitoring and Resource Officer, you’ll play a vital role in supporting the countywide SEND Specialist Advisory Service (SAS). You’ll be at the heart of data-driven decision-making, helping to shape and monitor service delivery, track performance against KPIs, and support strategic planning.If you want to use your passion for data, information, monitoring and performance to help make a difference for children and young people with special educational needs or disabilities or other vulnerable learners, then you may be a great fit for this role.We support mainly schools, colleges and children/young people with SEND in Hertfordshire. We work closely with educational and social care teams across the Inclusion &amp; Skills and Educational directorate at an operational and strategic level to develop, maintain and monitor consistent datasets and dashboards that provide insight and intelligence and provide day to day management information as well as informing strategic improvement and transformation across the SEND SAS Service.You’ll work closely with the SEND SAS Leadership team and Head of Service but also alongside a committed team of analysts within the Business and Intelligence team in Children’s Services to help deliver performance monitoring and reporting from our Liquid Logic case management systems so that we have good visibility of our measurement of outcomes, inputs, outputs and service user experience.You will also offer senior business support to the Head of Service as and when required.&nbsp;Key Responsibilities<ul><li>Collate, analyse, and present complex performance data to inform service planning and delivery.</li><li>Work closely with the Data Management Team to produce quarterly performance and dashboard reports.</li><li>Support budget monitoring, financial reporting, and traded service tracking.</li><li>Act as a key point of contact for stakeholders, managing enquiries and building strong relationships.</li><li>Coordinate and evaluate the wider SEND SAS training offer, and oversee communications with schools/settings.</li><li>Support the SEND SAS leadership team with strategic planning, reporting, and event coordination.</li></ul><h4>About you</h4>Essential:<ul><li>Strong analytical skills with the ability to organise, analyse, and interpret information from a range of sources</li><li>Comprehensive proficiency in use of Excel and experience of using this in day to day to support production of analysis</li><li>Experience of presenting data using clear data visualisation</li><li>Excellent problem-solving and critical-thinking abilities with a keen attention to detail.</li><li>Strong communication skills, both written and verbal, with the ability to understand and convey complex information to a variety of colleagues and partners including non-technical stakeholders.</li><li>Ability to work independently and collaboratively in a fast-paced and dynamic environment.</li></ul> Desirable:<ul><li>A knowledge of Special Educational Needs and Disabilities, Inclusion and Skills or Children’s Services would be an advantage but is not essential.</li><li>Experience of working with Power BI would be useful, but training will be provided</li><li>Experience of working within large scale databases or case management systems would be useful, but training will be provide</li><li>Ability to organise events and take minutes in Leadership meetings</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via: Job profiles - Community servicesTo hear more about this opportunity please contact Patricia Walker - Head of SEND SAS (<a href="mailto:patricia.walker@hertfordshire.gov.uk" target="_blank">patricia.walker@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 7th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND SAS Monitoring & Resource Officer

Job Title: Waking Night Support Worker Starting Salary: £24,790 progressing to £27,269 + time and a third for working between 10pm and 7am, plus 6% MUSHA payment for weekend working - per annum (pro rata for part time) – pay award pending Hours: 35 Location: Watford Contract Type: Permanent Directorate: Adult Care ServicesThis post is only available to Female applicants as permitted under the Equality Act 2010We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>About the team</h4>Cassio Metro is a supported living service. Supporting people to live independently in their own homes.People we support have a dual diagnosis of learning disabilities and mental health issues. They can display behaviours of concern and need emotional support to manage their everyday lives.<h4>About the role</h4>Working in peoples’ own homes in Cassio Metro, to support them with:<ul><li>Meeting their basic daily needs and achieving their goals</li><li>Personal hygiene, eating and drinking</li><li>Keeping their homes clean</li><li>Managing their money</li><li>Taking their medication</li><li>Attending health appointments</li><li>Joining in with social and leisure activities at home and in their local community</li><li>Updating paperwork</li></ul><h4>About you</h4>Essential:<ul><li>Hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship)</li><li>ICT skills</li><li>Experience of providing direct support and reviewing support plans</li><li>Experience Leading and coordinating shifts on a regular basis</li><li>Experience supervising junior staff</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC6 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:karen.sweeney@hertfordshire.gov.uk" target="_blank">karen.sweeney@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: TBCBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Waking Night Support Worker

Job Title: Site Officers - Gypsy Service&nbsp; Starting Salary: £30,559 opportunity to progress to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Countywide/Covering 10 sites Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our highly regarded Gypsy &amp; Traveller service within a leading local authority.We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across HertfordshireOur team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.<h4>About the role</h4><ul><li>Main base is Hatfield, although your day will be planned around the needs of the sites. We are a county wide service</li><li>As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.</li><li>Work is varied and be carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance</li><li>Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable</li><li>You will required to take the on-call phone one week in every eight as part of our of hours service. The out of hours cover a 7 day week and are: 16:00pm – 08:00am Monday to Friday and 24 hours a day on Saturday and Sunday.</li><li>Carrying out reactive/ emergency maintenance as well as planned improvements on our residential sites</li><li>You will have access to a manual vehicle to travel to sites</li><li>Tools are provided</li></ul><h4>About you</h4>Essential:<ul><li>A building qualification in either Electrical, Plumbing or Carpentry or a work record of general maintenance skills and experience</li><li>Highly developed interpersonal and communication skills</li><li>A full manual driving licence</li><li>Excellent customer service skills</li></ul>Desirable:<ul><li>Competent with Microsoft IT packages to manage training records, emails and electronic calendar</li><li>Good record keeping skills</li><li>Ability to work under pressure</li><li>Organisational Skills/ Time management</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS8 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Bridget.Gill1@hertfordshire.gov.uk" target="_blank">Bridget.Gill1@hertfordshire.gov.uk</a> for an&nbsp; informal discussion about the role.Interview Date: this is on ongoing advert - interviews will take place as and whenBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Site Officers

Job Title: Duty Community Care Officer Starting Salary: £30,559 progressing to £33,366 per annum – pay award pending Hours: 37 Location: Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Join our dynamic, high performing &amp; friendly team at the forefront of Adult Social Care in Hertfordshire, where your passion and dedication can make a real difference through prevention, early intervention, and enablement.We are looking for a Duty Community Care Officer to join our busy Assessment Teams at Gateway South and West, in the Connected Lives Gateway Service.<h4>About the role</h4>As a Duty Community Care Officer, you will support the Team Managers with tasks related to people referred into the service.&nbsp; This will be ensuring good communication with people &amp; their families, their referrers and&nbsp; &nbsp;other partners involved with the person.You will follow up on planned interventions from staff after assessments and the cease of their involvement, such as progress chasing the delivery of specialist equipment and ensuring the equipment is installed and meeting their desired outcomes.You will hold strength-based conversations with adults or carers to understand their desired outcomes and explain how these can be met through the preventative and reablement pathway.This &nbsp;&nbsp;post includes &nbsp;a high proportion of &nbsp;telephone contact with adults and carers referred to the team, seeking consent and establishing their views and reasons for referrals, to help the triage of the Team Managers in &nbsp;planning proportionate responses, ensuring &nbsp;the safety and well-being of &nbsp;the adult or their carers based on reasons for our involvement, nature, risk and complexity of their needs or those of their carers.You will have knowledge of local resources, services and facilities and provide information, advice and signposting to prevent, delay or reduce care and support needs of adult or support needs of carers.You will resolve individuals' needs through a range of creative interventions and connect them with wider social networks and community resources to meet some of their desired outcomes immediately or organize personalized solutions by collaborating with various partners.Although you will be largely office based at Apsley, you may be asked to travel as part of the role to residents’ homes providing information, advice and support to prevent, reduce and delay their needs for care and support.Specialist training will be provided to assess functional abilities and utilise assisted technology and equipment-based solutions.This is a&nbsp;fast-paced team with clear solution focused short term involvements with a Reablement First focus.<h4>About you</h4>Essential Criteria:<ul><li>Full UK Driving Licence</li><li>Previous experience in a Social Care setting</li><li>Strong communication and negotiation skills</li><li>Strong telephone skills</li><li>A good standard of recording and ability to summarise findings</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Boban Jose on <a href="mailto:boban.jose1@hertfordshire.gov.uk" target="_blank">boban.jose1@hertfordshire.gov.uk</a> or 07458 049353 for an informal discussion about the role.Interview Date: 15 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Duty Community Care Officer

Job Title: Supported Living Manager Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Letchworth and Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The people who live at Orchard House and Stevenage Group Homes Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 27 people across three sites, to live as independently as possible.We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career.&nbsp; The manager oversees the operational management of these services and collaboratively better the lives of the people we support. As the service manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health &amp; Social Care Act 2008 (Regulated Activities) Regulations 2014.<h4>About the role</h4><ul><li>To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission</li><li>Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.</li><li>Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.</li><li>You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.</li><li>Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.</li><li>Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.</li></ul><h4>About you</h4>Essential:<ul><li>RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.</li><li>Full driving license</li><li>Managerial experience in a social care setting</li><li>Experience of working within regulatory body frameworks ie CQC or PAMMS</li><li>Experience working with adults with disabilities</li><li>Experience with grievances, ill health, and disciplinary procedures</li><li>Experience with Recruitment</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Rebecca Wells, Group Manager on 07812 324177&nbsp;for an informal discussion about the role.Interview Date: 3 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Supported Living Manager

Job Title: Advanced Practitioner Hours: 37 Location: Hemel Hempstead Contract Type: Permanent/Fixed term or secondment Directorate: Adult Care ServicesSalary:<ul><li>Older People Team &amp; Connected Lives Gateway Advanced Practitioner: £46,731 progressing to £51,802 pa</li><li>Integrated Discharge Team Advanced Practitioner: £52,082 – £56,245 pa*</li></ul>Are you passionate about making a difference in healthcare?We are seeking an experienced and dynamic Advanced Practitioners to join our teams at Hertfordshire County Council. This is an exceptional opportunity to advance your career while contributing to the health and well-being of our community. With state-of-the-art facilities and a supportive professional environment, we are committed to providing the highest standard of patient care.<h4>About the role</h4>As an Advanced Practitioner, you will lead on peer developmentand practice, supports and supervise staff to develop their skills and knowledge in line with related legislation including The Care Act and Hertfordshire’s Connected Lives principles to contribute to the ongoing development of the service.Advanced Practitioners are responsible for delivering high quality statutory social care including recognising safeguarding, delivering assessment, supervision and care management functions as well as developing innovative, creative community solutions.Advanced Practitioners are pivotal in developing links with the local community through undertaking multi-agency work with partner organisations, providers, professionals, individuals, families, and carers.There is responsibility for ensuring that all statutory health and social care responsibilities are met and delivered to a high standard including safeguarding, assessment, supervision, and care management functions.We are re-energising our adult social care model of Connected Lives approach that has a strong ethos of strength-based working, identifying personal goals and ensuring personal, family and community resources are utilised to achieve positive outcomes for people.<h4>Our teams</h4>Connected Lives Gateway Connections - East We have an opportunity for a Social Work Advanced Practitioner to join our Connected Lives Gateway Service who are the front door to adult social care in Hertfordshire and aims to prevent, reduce and delay need by ensuring people can access a wide range of information, advice and support. We’re making a significant investment in prevention, offering a unique opportunity to shape services that deliver better outcomes for people.This multi-disciplinary team of social workers, occupational therapists and community care officers works flexibly, both from the office and remote locations, to bring together a vast amount of experience and skill in providing initial assessments and tailored information to new people approaching adult social care. You would be working alongside a variety of partners to achieve the best preventative solutions.Older People Team We have vacancies within:<ul><li>Hertsmere Team - Fixed term to January 2026</li></ul>The Older Person Service is a dynamic service that works across the community under the Care Act to safeguard, assess, plan support and review adults and cares with long term health and social care needs. We have a range of teams within Older People services, including locality based teams, both residential and community reviewing teams, crisis intervention and prevention of hospital admission teams, and sensory services. We can offer Hybrid working arrangements, flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, as well as promote your continuous Learning &amp; Development.*Integrated Discharge Team - WestWe have opportunities for a Social Work Advanced Practitioner within the following teams:<ul><li>Watford General Hospital</li><li>Post Hospital Review Team</li></ul>*Integrated Discharge Team Advanced Practitioners currently receives a non-contractual market enhanced payment and a 5% operational payment. Your contracted salary will be £46,731 - £51,802 pa.We provide a 7-day service and currently operate a 1-weekend-in-8 rota across the Hospital Team to improve outcomes for service users. You'll be part of a service-wide rota to provide cover on consecutive Saturdays and Sundays once every eight weeks and will receive days off during the weeks before and after covering weekends.You may be required to visit service users in the community to undertake reviews, so a driving licence would be essential as is the ability to respond to situations quickly and flexibly.Other Advanced Practitioner vacancies may arise in other teams, therefore we encourage you to submit an application if you meet the criteria, to be considered for future vacancies and we will contact you.<h4>About you</h4>You’ll be a qualified social worker or occupational therapist with a minimum of 2 years post qualifying experience. In addition, you will also need the following:&nbsp;Actively undertakes a specialist role i.e. Moving and Handling Practitioner, Practice Educator, Approved Mental Health Practitioner, Best Interest Assessor - or agreement to undertake a specialist role within the first year of the role.You will have extensive knowledge and experience in the field of adult social care, with an emphasis on safeguarding practice and related legislation. You will have the ability to manage competing service priorities and a sound grasp of current legislation, personalisation agenda and meeting the business objectives of the department. Demonstrating management potential, you will have excellent all-round communication and negotiation skills working with the Statutory, Voluntary and Independent sector partners.You will adhere to Hertfordshire’s Connected Lives Practice Principles by ensuring that people are supported to maintain their independence and receive person-centred care and support. You will utilise your knowledge of the Care Act 2014, Mental Capacity Act 2005, and other social care legislation, to manage the most complex cases. You will use of your advanced knowledge and experience to support other members of the team and the management team to ensure good practice. You will develop close working relationships with hospital staff and care providers to ensure effective care planning and balance the use of resources.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.This job role is within the Health &amp; Social Care, level 12 job profile. Please locate this via: Job profiles - Health and social careSecondment The vacancy within the Hertsmere Team - Fixed term to January 2026 is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>To hear more about this opportunity please contact <a href="mailto:sheryl.jeram@hertfordshire.gov.uk" target="_blank">sheryl.jeram@hertfordshire.gov.uk</a> for an informal discussion about the role.Benefits of working for us Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Advanced Practitioner

Job Title: Vision Rehabilitation Specialist/ VRS Apprentice (Community Care Officer) Starting Salary: Level 10 - £37,035 progressing to £40,476 - per annum – pay award pending + £1000 welcome payment, lease car &amp; relocation - terms apply Hours: 37 hours per week Location: Countywide Contract Type: Permanent Directorate: Adult Care ServicesVRS Apprenticeship:Salary Range: Level 8 - £30,559 progressing to £33,366 - with opportunity to progress to Level 10 upon completion of the apprenticeship and successful job application to the VRS position. Contract Type: 2 Year Fixed Term or Secondment opportunity for the duration of the apprenticeshipThis is an exciting opportunity to join Hertfordshire County Council’s Sensory Services, based at Farnham House, Stevenage.We are looking for a VRS to join our dynamic multi-disciplinary team, whose focus is on enabling individuals with visual impairments, deaf/ hard of hearing and deafblindness to achieve optimum control of their lives, through the process of rehabilitation. Ideally you will have already achieved qualification to undertake this role and have experience of providing relevant support to individuals within their home and the wider community.If you have other relevant qualifications or would be interested in undertaking the VRS Apprenticeship, we still want to hear from you.<h4>About the team</h4>Sensory Services is a county-wide service, working with both children and adults with sensory needs. We are seen as a flagship service, especially for the work that we do with the Sensory Strategy, influencing and shaping, keeping people with sensory needs at the heart of our work, working closely with partners.Equally, in our team, we are proud to have a fully inclusive, diverse team of VRS, VRS apprentices, Community Care Officers (CCO), social worker and deafblind workers. We use assessment tools and support plans for the people we support and their carers to carry out assessments in the person’s own home.We provide rehabilitation input using an outcome focused approach including provision of low vision aids, rehabilitation training in orientation, mobility, and daily living skills.We provide additional in-house training to enable you to support people for example, short courses on specific conditions e.g. dementia/ complex needs, knowledge of Safeguarding/ Mental capacity Act and functional assessments (such as providing rails or other equipment)You will be supported by our committed and supportive team including professional supervision. Hertfordshire County Council offers excellent opportunities for flexible working and professional development.Hertfordshire County Council offers excellent opportunities for flexible working and professional development.<h4>About the role</h4><ul><li>Work collaboratively and build professional trusting relationships with our clients, their carers’, and other organisations. With excellent communication skills you will contribute to the development of services, looking at ways to improve the customer journey experience.</li><li>Deliver tailored packages of Rehabilitation around daily living skills and mobility using a person centred strengths based approach</li><li>Ensure the safe use of a wide range of specialist equipment with an up-to-date knowledge of: eye conditions and treatments, along with knowledge of the practical application of teaching and learning theories.</li><li>Undertake assessments and review their outcomes</li></ul><h4>About you</h4>Essential<ul><li>Qualification i.e.: Diploma/ Foundation degree in Rehabilitation studies (Visual Impairment) or willingness to complete the Rehab Apprenticeship as required by the University: Vision Rehabilitation Specialist (Adults) - Higher Apprenticeship - FdSc - 2025/26 Entry | Birmingham City University and note the Entry Requirement in term of minimum qualification and experiences required for the course. It is important to be aware that by doing Apprenticeship, you will be expected to be away from home for a period of time during the course, travel and accommodation will be provided)</li><li>Registered with Rehabilitation Professional Workers Network and/or Habilitation VI UK (formerly MISE).</li><li>Experience of working with adults and children with visual impairment including those with additional disabilities/ support needs</li><li>Excellent verbal and written communication skills</li><li>Driving licence to travel county-wide for meetings and community visits.</li></ul>Desirable<ul><li>For VRS apprentice - You will be expected to register with Rehab Worker Professional Network as part of your apprenticeship and to maintain your registration once qualified.</li><li>Understanding of the Care Act, and other statutory legislations within the Adult Social Care and Children’s Services, relevant to the role.</li><li>Experience of working in statutory services, working with multi-disciplinary professionals and familiar with contributing to safeguarding practice.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 or Level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Lynsey.Patterson@hertfordshire.gov.uk" target="_blank">Lynsey.Patterson@hertfordshire.gov.uk</a> or <a href="mailto:Isabelle.Worth@hertfordshire.gov.uk" target="_blank">Isabelle.Worth@hertfordshire.gov.uk</a> for an informal discussion about the role.This is a rolling advert and applications will be considered as an when receivedFor VRS Apprentices - Assessment Centre selection days for shortlisted candidates, will be held either online or at Birmingham City University. please keep April 2026 free as slots will be allocated following shortlisting.Start date at university for successful candidates will be September 2026 - Induction week. You will be required to attend University for the whole induction week and prepare for all University block weeks throughout the academic year.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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42 Hertfordshire County Council Jobs