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Job Title: Business Support Supervisors Starting Salary: £34,434 opportunity to progress to £37,280 pa Hours: up to 37 hours Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.We have the following vacancies:Supported Living, East Herts – (37 hours)These services support adults with disabilities and you will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.Contact for enquiries: <a href="mailto:Michele.Blackaby@hertfordshire.gov.uk" target="_blank">Michele.Blackaby@hertfordshire.gov.uk</a>Adult Disability Service, Countywide – 25 hoursThis service supports adults who need care and support due to Learning Disabilities, Physical Disabilities, Autism, Drug and/or Alcohol Dependency. You will be responsible for managing staff across Stevenage and Apsley and therefore the need to travel is essential. You will support with complaints and assist the Team Leader in service delivery. You will also support with the Safety Improvement Process to ensure the service meets its duties and obligations to people who use our services. You will arrange meetings with providers, take and produce high quality minutes, undertake research and audits to ensure a quality service and continuous improvements. We would also consider a job share arrangement.Contact for enquiries: <a href="mailto:Michele.Blackaby@hertfordshire.gov.uk" target="_blank">Michele.Blackaby@hertfordshire.gov.uk</a>Day Opportunities, North Herts – (30 hours per week)We offer an enabling service providing activities and support to adults with learning disabilities, mental health issues, physical disabilities, sensory needs and age-related conditions. You will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the North of Hertfordshire and will be required to schedule working from these sites to provide staff support. Ability to work for home 1-2 days per week. DBS required.Contact for enquiries: <a href="mailto:bonita.risk1@hertfordshire.gov.uk" target="_blank">bonita.risk1@hertfordshire.gov.uk</a><h4>About the role</h4>Children’s Services – Services for Young People (SfYP) ( 37 hours) Stevenage This role is responsible for managing the business support staff and administrative processes to support our Services for Young People teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role will require the ability to travel across several HCC sites across the county where the business support staff are based.Contact for enquiries: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>Children’s Services – Family Support – (37 hours) Stevenage base with ability to travel to Apsley baseThe role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people. Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> Business Support Supervisors will:<ul><li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li><li>Allocate work within the team based on requests from the Directorate or line manager</li><li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li><li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li><li>Support career development of Senior Support Officers and Support Officers</li><li>Line manage both Senior Support Offiicers and Support Officers</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li><li>Understanding of HR processes and procedures would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesInterview Date: to be confirmed Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Supervisors

Job Title: SfYP EHCP Senior Support Officer Starting Salary: £26,835 with progression to £30,060 per annum (pro rata for part time) – pay award pending Hours: 37 Location: Hemel Hempstead Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire County Council Services for Young People is the primary provider of youth work; information, advice, and careers guidance; work related learning and work experience; post-16 Education, Health, and Care Plan review services for young people in Hertfordshire.&nbsp; The Service is a key contributor to the prevention and early intervention / early help agenda including Hertfordshire County Council’s aim of supporting young people to make a successful transition to an economically independent adult life.<h4>About the role</h4>We are looking for an enthusiastic and flexible SfYP Education, Health, and Care Plan (EHCP) Senior Support Officer/Annual Review Officer to work with our Watford, Three Rivers and Hertsmere Team.&nbsp; You will provide practical support to a team involved with the review of Education, Health, and Care Plans (EHCPs) for young people aged 16+ in further education.You’ll be:<ul><li>Receiving, recording, and checking all reports immediately on receipt, communicating with a range of professionals to seek outstanding information indicated within the annual review</li><li>&nbsp;Amending/changing/issuing ECHPs as required</li><li>Working collaboratively with professionals across education, health, and care services to ensure effective case management, integrated working practice and successful outcomes for young people</li><li>Inputting and maintaining accurate and comprehensive database records as required and participating in the Local Authority’s systems for monitoring and quality assurance for young people known to the service</li><li>Contributing to the development of policy, procedures, and provision for young people with SEND, which includes maintaining up to date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members</li><li>Undertaking general administrative duties as required</li></ul><h4>About you</h4><ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Business Support Services, level BUS7 job profile. Please locate this via:&nbsp;Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:tracy.noble@hertfordshire.gov.uk" target="_blank">tracy.noble@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 11th August at Watford Young People's CentreBenefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SfYP EHCP Senior Support Officer

Job Title: Caretaker Starting Salary: £24,404 progressing to £25,584 per annum (pro rata for part time) – pay award pending Hours: 31.0Monday - Friday - 7.45am-2.30pmLocation: Hatfield Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service has successfully delivered musical opportunities to generations of young people throughout the county. The service is now one of the largest in the country with many thousands of young people involved in our weekly musical activities, supported by over 400 teachers.We receive funding from the Department for Education through the Arts Council England, as well as generous support from Hertfordshire County Council to provide world class music tuition to the residents and families of Hertfordshire.Our vision for 2020-30All Hertfordshire’s children and young people, regardless of background or circumstances, have the opportunity to discover or develop their unique musical voice and express themselves through the language of music.Our 11 music centres across the county are local musical community hubs with the ambition of providing engaging, life-long music education as well as a wider variety of activities including music technology, music production and youth leadership opportunities.HMS is a team of passionate musicians, teachers and educators who care deeply about enabling young people to experience the benefits of a high quality music education. We deliver the incredible musical, personal and social outcomes that come from learning a musical instrument week in, week out.<h4>About the role</h4>Key ResponsibilitiesSite Maintenance &amp; Safety<ul><li>Conduct daily visual inspections of the premises, ensuring heating, lighting, alarm systems, and other facilities are functioning correctly.</li><li>Report faults, hazards, or maintenance issues promptly to the appropriate personnel.</li><li>Carry out minor repairs and maintenance tasks where appropriate.</li><li>Ensure external areas (e.g., entrances, pathways) are safe and tidy.</li></ul>Health &amp; Safety<ul><li>Demonstrate a proactive approach to Health &amp; Safety, ensuring compliance with relevant policies and procedures.</li><li>Complete Health &amp; Safety training as required.</li><li>Support the implementation of risk assessments and emergency procedures.</li><li>Maintain accurate records of safety checks and incidents.</li></ul>Operational Support<ul><li>Set up and dismantle rooms for music lessons, rehearsals, and events, including moving instruments, chairs, tables, and other equipment.</li><li>Assist with the unlocking and locking of the centre at the beginning and end of the day.</li><li>Support the logistics of musical tuition, including room preparation and equipment availability.</li><li>Monitor and replenish cleaning and maintenance supplies as needed.</li></ul>General Duties<ul><li>Maintain a professional and approachable presence on site.</li><li>Liaise effectively with staff, tutors, students, and visitors to support the smooth running of the centre.</li><li>Assist with deliveries and storage of equipment and materials.</li></ul><h4>About you</h4>Essential:<ul><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritise workload and manage time effectively.</li><li>Organised, reliable, and self-motivated.</li><li>Basic understanding of Health &amp; Safety best practices.</li><li>Willingness to undertake relevant training and development.</li><li>Physically able to carry out manual handling tasks (e.g., moving equipment).</li></ul>Desirable:<ul><li>Previous experience in a similar caretaker or facilities role.</li><li>Familiarity with working in an educational or arts environment.</li><li>Basic IT skills for reporting and training purposes.</li><li>Driving license and access to a vehicle.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Join Us as a Caretaker at Mid Herts Music CentreAre you ready to take on a hands-on role that’s vital to the smooth running of a vibrant music education hub? As our Caretaker, you’ll be at the heart of creating a safe, welcoming, and inspiring environment for young musicians, staff, and visitors alike. This is more than just a facilities role – it’s a chance to be part of something meaningful.You’ll face rewarding challenges daily, from supporting live events to ensuring the centre runs like clockwork. It’s a role that offers real variety, responsibility, and the opportunity to grow your skills in operations, health and safety, and site management. Whether you're looking to build a career in facilities or education support, this is a fantastic next step.If you’re organised, proactive, and take pride in making a difference, we’d love to hear from you.This job role is within the Operational Services, level OPS5 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact Oliver Milne (<a href="mailto:oliver.milne@hertfordshire.gov.uk" target="_blank">oliver.milne@hertfordshire.gov.uk</a>) - 01707 292479Interview Date: 21st Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Caretaker

Job Title: Commissioning Manager Starting Salary: £52,138 per annum – pay award pending Hours: 37 hours per week Location: Stevenage plus hybrid working from home Contract Type: Fixed Term contract or secondment opportunity until 26 June 2026 Directorate: Adult Care ServicesSecondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>About the team</h4>An exciting opportunity to manage a team of social care commissioners and deliver a programme of contracting, procurement, and transformation work for older people’s residential and nursing care services.The team commissions care services for more than 6000 older people with frailty and dementia care needs with a total annual spend of more than £150 m. The team is working to an established plan to improve outcomes for people who need a range of services and to achieve value for money for the Council at a time of significant budgetary pressure. Within the next 12 months the team will deliver several significant projects to improve support at home, extra care, day care and care homes services whilst managing the day-to-day contract work. &nbsp;<h4>About the role</h4>The Commissioning Manager role will report to the Deputy Head of Service and will mainly focus on commissioning of care home services. Key responsibilities will include: <ul><li>Ensuring that staff within team are effectively managed and developed to support service aims.</li></ul><ul><li>Ensuring that care contracts are effectively managed and deliver Value for Money and good outcomes for people.</li></ul><ul><li>Ensuring that important projects are delivered efficiently and on time. Current projects include a review of Hertfordshire’s care home Dementia Care Accreditation, and a review of commissioning arrangements for people with enhanced dementia care needs (including one to one care).</li></ul><ul><li>To lead care provider engagement on improving access to nursing care in localities experiencing supply shortfalls.</li></ul><h4>About you</h4>Essential Criteria<ul><li>In-depth understanding of adult social care, particularly in relation to older adults </li><li>Proven experience in leading the commissioning and delivery of complex projects that demonstrate measurable outcomes and value for money. </li><li>Strategic awareness of national and local developments in adult social care, with the ability to anticipate emerging trends and influence service design accordingly. </li><li>Strong analytical skills, with the ability to interpret and synthesise complex data and evidence to inform strategic decision-making and policy development. </li><li>Demonstrated ability to lead and influence multi-agency stakeholders, including senior leaders, providers, and community representatives, to co-produce and implement commissioning strategies. </li><li>Track record of delivering projects and programmes to time and budget, with a focus on continuous improvement and innovation in service delivery.</li></ul>Desirable Criteria<ul><li>Experience of managing staff </li><li>Working knowledge of frailty, dementia and care in older age gained in social care or related field. </li></ul><ul><li>Experience of leading major/high value strategic commissioning and procurement gained in social care or related field. </li><li>Experience of major programme delivery in social care or related field. </li><li>Experience of major partnership development in social care or related field.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP13 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact either <a href="mailto:sophie.aldwinckle@hertfordshire.gov.uk" target="_blank">sophie.aldwinckle@hertfordshire.gov.uk</a> or <a href="mailto:samantha.drake@hertfordshire.gov.uk" target="_blank">samantha.drake@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: Week commencing 23 June 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Commissioning Manager

Job Title: Reception Administrator Starting Salary: £24,404 progressing to £24,790 per annum (pro rata for part time) – pay award pending Hours: 5.0Saturdays during termtime 8am-1pm&nbsp; Location: CuffleySouth Herts Music Centre (Cuffley Primary School) Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service has successfully delivered musical opportunities to generations of young people throughout the county. The service is now one of the largest in the country with many thousands of young people involved in our weekly musical activities, supported by over 400 teachers.We receive funding from the Department for Education through the Arts Council England, as well as generous support from Hertfordshire County Council to provide world class music tuition to the residents and families of Hertfordshire.Our vision for 2020-30All Hertfordshire’s children and young people, regardless of background or circumstances, have the opportunity to discover or develop their unique musical voice and express themselves through the language of music.Our 11 music centres across the county are local musical community hubs with the ambition of providing engaging, life-long music education as well as a wider variety of activities including music technology, music production and youth leadership opportunities.HMS is a team of passionate musicians, teachers and educators who care deeply about enabling young people to experience the benefits of a high quality musiceducation. We deliver the incredible musical, personal and social outcomes that come from learning a musical instrument week in, week out.Join Our Team as a Reception Administrator!Are you passionate about music and administrative excellence? We’re seeking a dedicated Reception Administrator to be the welcoming face of Hertfordshire Music Service. As the first point of contact for students, parents, and staff, you’ll play a crucial role in ensuring smooth operations and fostering a positive environment.<h4>About the role</h4>The postholder will:<ul><li>Provide high quality customer service face to face, by email and on the telephone to all users of the Music Centre.</li><li>Provide high quality administrative support to the Regional Business &amp; Admin Manager, Regional Manager and / or Music Development Lead in charge.</li><li>Control entry access to the centre and ensuring all safeguarding requirements are satisfied.</li><li>Provide information and guidance to customers about the different musical activities of the centre and signposting of appropriate instruments and progression routes.</li><li>Ensure all rooms are set up appropriately and to take an active part in setting up the rooms as required. Manage pupils arriving for activities until the teacher is available to take charge. Ensuring registration paperwork is completed for new members.</li><li>Support the teaching staff with operational requirements to manage their schedules, i.e., delivering and quality checking completion of lesson registers, message taking and contacting pupils as required.</li><li>Ensure that all staff and visitors are signed into the centre. Supporting the Regional Business &amp; Admin Manager to ensure centre health and safety responsibilities are fulfilled and communicated to site users, including supporting with the management of evacuation and first aid requirements in case of emergency.</li><li>Support concerts, celebration events and music making days at the centre and other venues such as churches and concert halls for Music Centre concerts. Dealing with all appropriate administration including all payments associated with the event.</li></ul><h4>About you</h4>Essential:<ul><li>A good standard of literacy, numeracy and IT skills are important to deliver the role and to be able to support other staff and customers in their use of Music Service systems and procedures.</li><li>You will be a competent administrator with experience of using Microsoft Office and customer relationship management systems.</li><li>You will be someone who is confident to be the first point of contact for both customers and managers.</li><li>You will be self-motivated, professional and approachable as well as an excellent team member.</li><li>You will have a keen eye for detail, particularly when managing sensitive or confidential information and ensuring data is handled securely in line with GDPR rules.</li><li>You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Good problem-solving skills, able to apply learning from any previous experience.</li><li>Good written and verbal communications skills.</li><li>Excellent time management skills and an ability to strategically prioritise key tasks at peak workload points.</li><li>Willing and able to learn new skills and adapt to the changing needs of the role and service.</li></ul>Desirable:<ul><li>A keen interest in music and education is desirable alongside a willingness to learn new musical skills to better support the Service.</li><li>Experience of delivering consistently high customer service and creating a welcoming and inclusive environment for students, families and staff.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<ul><li>Rewarding Challenges: In this role, you’ll encounter diverse challenges daily. From managing inquiries to coordinating schedules, you’ll develop problem-solving skills and adaptability.</li><li>Career Development: As a Reception Administrator, you’ll gain valuable experience in administration, customer service, and communication. This role serves as an excellent stepping stone for future career growth within our organisation.</li><li>Impactful Role: Your work directly contributes to the success of our music programs. By efficiently handling administrative tasks, you’ll support teachers, students, and parents, ensuring they have a seamless experience.</li></ul>This job role is within the Business Support Services, level BUS4 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Oliver Milne (<a href="mailto:oliver.milne@hertfordshire.gov.uk" target="_blank">oliver.milne@hertfordshire.gov.uk</a>) - 01707 292479Interview Date: 22nd Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Reception Administrator

Job Title: Safeguarding Advanced Practitioner Starting Salary: £46,731 - £51,802 per annum (pro rata for part time) – pay award pending Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care ServicesAre you passionate about making a difference in healthcare? We are seeking an experienced and dynamic Advanced Practitioner to join our Adult Safeguarding teamThis is an exceptional opportunity to advance your career while contributing to the health and well-being of our community. With state-of-the-art facilities and a supportive professional environment, we are committed to providing the highest standard of patient care.<h4>About the team</h4>Responding to safeguarding concerns raised, you'll make sure there’s an effective plan to keep people safe, in a way that’s reasonable and acceptable to the person. You’ll gather relevant information to support decision making and seek and record the views of adult at risk. Where needed, you’ll undertake capacity assessments / best interest decisions and you’ll work to mitigate risk to the person. You’ll contribute to strategy discussions or meetings and may be required to lead investigations and contribute to case conferences<h4>About the role</h4>As an Advanced Practitioner, you will lead on peer development and practice, supports and supervises staff to develop their skills and knowledge in line with related legislation including The Care Act and Hertfordshire’s Connected Lives principles to contribute to the ongoing development of the service.Advanced Practitioners are responsible for delivering high quality statutory social care including recognising safeguarding, delivering assessment, supervision and care management functions as well as developing innovative, creative community solutions.Advanced Practitioners are pivotal in developing links with the local community through undertaking multi-agency work with partner organisations, providers, professionals, individuals, families, and carers.There is responsibility for ensuring that all statutory health and social care responsibilities are met and delivered to a high standard including safeguarding, assessment, supervision, and care management functions.<h4>About you</h4>You’ll be a qualified social worker or occupational therapist with a minimum of 2 years post qualifying experience. In addition, you will also need the following:&nbsp;Actively undertakes a specialist role i.e.<ul><li>Moving and Handling Practitioner</li><li>Practice Educator</li><li>Approved Mental Health Practitioner</li><li>Best Interest Assessor</li></ul>Or agreement to undertake a specialist role within the first year of the role.You will have extensive knowledge and experience in the field of adult social care, with an emphasis on safeguarding practice and related legislation.&nbsp; You will have the ability to manage competing service priorities and a sound grasp of current legislation, personalisation agenda and meeting the business objectives of the department.&nbsp; Demonstrating management potential, you will have excellent all-round communication and negotiation skills working with the Statutory, Voluntary and Independent sector partners.You will adhere to Hertfordshire’s Connected Lives Practice Principles by ensuring that people are supported to maintain their independence and receive person-centred care and support. You will utilise your knowledge of the Care Act 2014, Mental Capacity Act 2005, and other social care legislation, to manage the most complex cases. You will use of your advanced knowledge and experience to support other members of the team and the management team to ensure good practice. You will develop close working relationships with hospital staff and care providers to ensure effective care planning and balance the use of resources.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Amanda.Bonds@hertfordshire.gov.uk" target="_blank">Amanda.Bonds@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 18 &amp; 19 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Safeguarding Advanced Practitioner

Job Title: SEND EHC Coordinator Location: Hemel Hempstead Starting Salary: £33,366 pa with the opportunity to progress to £36,124 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About the teams</h4>EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes.We have opportunities for you to specialise in:<ul><li>School Age SEND (based in Apsley): responsible for children and young people age 5 – 19 with an EHCP who attend a school </li></ul><h4>About you</h4>Essential:<ul><li>Knowledge of the SEND Code of Practice and the Children and Families Act 2014.</li><li>Educated to A level or equivalent</li><li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience with casework management&nbsp;</li></ul>This job role is within the&nbsp;Health and Social Care Family, level HSC9&nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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SEND EHC Coordinator

Job Title: SEND Senior EHC Team Lead Location: Hemel Hempstead Starting salary: £41,511 to £45,718 per annum Contract: Permanent, 37 hours per week <h4>About the role</h4>We’re looking for passionate and experienced SEND Team Leaders to join our School Age SEND Team. In this role, you’ll lead a dedicated group of EHC Coordinators who manage Education, Health, and Care (EHC) Annual Reviews for school-aged children.As a Team Leader, you’ll guide your team in coordinating professionals across education, health, and care sectors, ensuring plans and provision are coproduced with families in a truly person-centred way. You’ll champion high standards of communication and quality, while maintaining oversight of performance and ensuring statutory timescales are met.Your leadership will be key in delivering our SEND obligations. You’ll provide supervision, support professional development, and oversee induction, training, and performance management processes.You’ll work to build and maintain strong, supportive relationships with education settings and families, ensuring that EHC assessments and plans are developed with care, clarity, and consistency.<h4>About you</h4><ul><li>Comprehensive up to date knowledge and experience of the Children and Families Act 2014, SEND Code of Practice and SEND Regulations 2014.</li><li>Experience of managing staff and delivering excellent service outcomes in a previous role is strongly desirable</li><li>Current driving license and access to a car to be able to travel to a range of work bases and schools and this role does require you to be in one of our offices regularly and some countywide travel.</li><li>Educated to degree level or have significant experience of a range of work within education.</li><li>Experience of working well under pressure and being extremely well organised</li></ul>If you have an unrelenting drive to ensure excellent outcomes for children with special educational needs and disabilities, and you can motivate and manage a team to achieve this – this may be your perfect role!InterviewsThere will be two stages of the interview process.First interview on Aug 7th (online) Second interview Aug 14th (in person at Apsley)Please ensure you are available for both dates.For an informal conversation please <a href="mailto:contactRupinder.ahluwalia@hertfordshire.gov.uk" target="_blank">contactRupinder.ahluwalia@hertfordshire.gov.uk</a>This job role is level 11 - Please locate the job profile via: Job profiles - Health and social careBenefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Senior EHC Team Lead

Job Title: ESMA Teacher - Science KS3-4 and Maths KS3 Starting Salary: £31,650 - £49,084 pa pro rata – Hertfordshire locally agreed Teachers minimum and upper pay range (non fringe) + SEN allowance Hours: 26.0 / 0.8 FTE Location: Stevenage - covering North &amp; East Herts with some Countywide travel Contract Type: Permanent Directorate: Childrens ServicesWould you like an opportunity to support Hertfordshire County Council to deliver better outcomes for children unable to attend school for medical reasons?<h4>About the team</h4>The ESMA Teaching Service are recruiting for an outstanding teacher to deliver quality teaching in person and virtually.This service offers education to students who are unable to attend school due to medical needs, in a variety of formats, including small group teaching, online and face-to-face. All students referred are of statutory school age (5-16 years). As well as providing access to education we also support reintegration back into their educational setting in line with medical advice.<h4>About the role</h4>We are looking for an inspirational Science teacher to join the Education Support for Medical Absence (ESMA) Teaching Service, who can deliver outstanding teaching to some of the County’s most vulnerable students.The role involves a combination of face-to-face and online teaching as well as continued pastoral support for a group of students.The current timetable (subject to change) for ESMA teachers is structured with teaching from 9.00am - 11.00am, followed by a break, and then a second teaching slot from 11.30am – 1.30pm. This could include a mixture of face-to-face and online teaching, or all face-to-face or all online.When not delivering lessons, teachers work on their pastoral responsibilities, which include holding Planning and Review meetings with families, students, schools, and health professionals, with their allocated students.The purpose of these regular meetings is to ensure that the student has the appropriate access to education, considering their medical need, and has a plan to reintegrate into school.<h4>About you</h4>We are looking for an excellent communicator who also believes in the importance of pastoral care and support, and who brings strong teaching expertise in Science, a deep understanding of SEND and medical needs, and the ability to lead with compassion, clarity, and collaboration.Essential:<ul><li>Educated to degree level and hold Qualified Teacher Status.</li><li>Minimum five years relevant and successful teaching experience.</li><li>Recent classroom experience and practice knowledge for the subject specialism (Science KS3-KS4 with the ability to teach KS3 Maths).</li><li>Able to demonstrate a thorough understanding of relevant high-quality teaching and learning.</li><li>Knowledge and understanding of best practice in relation to meeting the needs of children with health and SEND.</li><li>Ability to model excellent practice and lead by example.</li><li>Be able to evaluate practice and evidence the impact of interventions.</li><li>Commitment to promoting equal opportunities and diversity.</li><li>Excellent communication and technology (ICT) skills.</li><li>Ability to prioritise work within a multi-professional team reflecting service priorities.</li><li>Detailed knowledge of exam board specifications and exam requirements</li><li>Ability and willingness to contribute to curriculum planning and shared resources.</li><li>Full UK Driving Licence and regular access to a vehicle, due to travel requirements.</li></ul>Desirable:<ul><li>An understanding of working with children with medical needs (physical and mental).</li></ul>This is a fantastic opportunity for an outstanding teacher of Science to join a team dedicated to providing the best possible outcomes for students who are too ill to attend school.If you enjoy small-group teaching, both online and in person, and have a genuine passion for making a difference to the lives of students and their families, then this could be the role for you.&nbsp;&nbsp;To hear more about this opportunity please contact Tracy Haase on <a href="mailto:Tracy.haase@hertfordshire.gov.uk" target="_blank">Tracy.haase@hertfordshire.gov.uk</a> 07580 711077 for an informal discussion about the role.Interview Date: 26th September Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>ESMA Teacher Job Outline.pdf</li></ul> 





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ESMA Teacher

Job Title: Fostering Outreach Worker Starting Salary: £33,366 progressing to £36,124 per annum (pro rata for part time) + 3% Market Enhanced Payment – pay award pending Hours: 37.0 Location: CountywideThis is a hybrid role – The postholder will work across Hertfordshire.Working from the office will be required on an ad hoc basisContract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>An exciting opportunity has arisen for an enthusiastic practitioner to take on the role as a Fostering outreach worker.The Fostering Service has a pool of outreach workers and the advertised Outreach worker roles, will have a specific responsibility for providing support to fostering families within a new Fostering initiative, called NEST fostering.The NEST fostering scheme is due to launch in 2024 with the purpose of creating a hub of foster carers who will be closely supported to offer safe and nurturing fostering homes to children, as an alternative to residential care.The foster carers and children will be closely supported by 1 Fostering senior practitioner, 1 Therapeutic parenting practitioner and 2 dedicated Fostering outreach workers.As well as supporting the NEST fostering families, the outreach workers will be part of a larger Fostering outreach service that will be provide emergency outreach support to Fostering families across all Fostering teams when required. The outreach workers will be offering support out of hours, including weekend support on a rota basis.<h4>About the role</h4>This is a permanent post within HCC Children’s Services and for the first three years the post will work in the way described in this advert. Following this three year period, it is possible that the post holder may be moved to a slightly different but similar role or team within Children’s Services.The postholder undertake direct work with foster carers and children placed with them, using a range of therapeutic parenting interventions, organised through the ARC framework in collaboration with senior colleagues.They will contribute to assessments and care planning for children who have experienced significant developmental trauma.They will also maintain records and provide information manually and electronically including LCS.The postholder will be proactive in keeping own professional knowledge and skills up to date through supervision, training and other development opportunities.<h4>About you</h4>Essential:<ul><li>Driving licence and access to vehicle</li><li>You should hold relevant childcare qualifications and / or experience working with children and families.</li><li>An understanding of child protection policies and procedures as well as child development will be desirable. You will understand and support the purpose of Fostering and be willing and able to respond appropriately to challenging situations.</li><li>You will have excellent communication and listening skills being empathetic and insightful to the needs of traumatised children and adolescents. You will be calm, resilient, nurturing and emotionally aware with a passion for helping children affected by abuse and neglect to meet their potential through therapeutic care. You will be willing to learn and develop your skills and practice through training and additional study.</li><li>You will be able to function effectively in stressful situations and able to communicate with children, colleagues and professionals. Whilst being flexible and creative in achieving the responsibilities of this post you will deliver to high standards.</li><li>You will understand and demonstrate the need for confidentiality and data protection</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Rakhee Rollinson (<a href="mailto:rakhee.rollinson@hertfordshire.gov.uk" target="_blank">rakhee.rollinson@hertfordshire.gov.uk</a>)Interview Date: 8th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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42 Hertfordshire County Council Jobs