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We understand that family life is not easy and sometimes relationships break down. Our service works with families to try and understand what has led to the relationship breaking down and support them to repair and move forward. We are dedicated to safely prevent and reduce the number of children and young people entering care and provide direct and intensive support to children aged 8- 18 years old and their families in their homes over a period of 4 – 12 weeks and beyond if there is a need. As we deal with families in crisis and children on the edge of coming into care, our families require intensive support which means that we visit at least once a week and sometimes more, if families are in crisis. We often work with families experiencing domestic abuse, mental health issues, and substance misuse alongside child-to-parent violence and children with significant additional needs, including neurodiversity and trauma from abuse, loss, or bullying. We tailor our support to each family’s unique needs. Examples of the support we offer include:<ul> <li>Improving communication as a family</li> <li>Exploring triggers then sequencing out what has happened to try and make changes for next time</li> <li>Supporting to manage escalation/de-escalation</li> <li> Understanding each other’s needs</li> <li>Self-care</li> <li>Exploring the impact of trauma and how this may present itself within behaviou</li> <li> Understanding and exploring how to meet emotional needs through regulating together</li></ul>About you<ul> <li>Be passionate about making a positive difference in the lives of children, and families facing significant challenges. </li> <li>In-depth understand the complexities of family relationships and are skilled in building trusting, respectful connections with children and adults alike.</li> <li>Experience working with families in crisis, and you are comfortable providing intensive, direct support within the home environment. </li> <li>Be adaptable, resilient, and able to manage complex situations with empathy and professionalism.</li> <li>Ability to be work collaboratively within a multidisciplinary team and are committed to family-centred practice that prioritises safety, relationship repair, and long-term positive outcomes.</li> <li>You thrive in a fast-paced, demanding environment and are committed to being a consistent and reliable presence for families during some of their most difficult times.</li></ul> Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Project Worker (Edge of Care)

We are recruiting a Support Specialist at Caerphilly County Borough Council. Working hours: 37 Hours Contract Type: Permanent, Full Time Location: Ty PenalltaTeam: Asset Maintenance and Repairs This position offers an excellent opportunity to become part of our team and provide support across the organization. We pay an attractive salary of £30,559 - £33,366 and offer access to training and development opportunities. An exciting opportunity has arisen for a Support Specialist who will be required to support the development of systems and procedures within the department.The successful candidate will be required to link into the business planning objectives to contribute to continuous improvement to all repair, maintenance and planned programmes in accordance with corporate and divisional performance plans and objectives.The successful candidate will be responsible for systems administration and updating and maintenance of Housing systems including DRS and Total and any subsequent new systems, maintaining the integrity of the system.We are looking for a committed, enthusiastic individual who will fully support the Assets Maintenance and Repairs management team by incorporating new technology in the future development for all work streams and provide support and training to all relevant stakeholders.For the role, we ask that you have: <ul><li>A Relevant Level 3 technical qualification on the Credit and Qualifications Framework for Wales.</li><li>Good customer service skills – ensuring customer needs and expectations are met and complaints resolved in an appropriate manner.</li><li>Experience in the use of IT software and database packages. </li></ul>We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes. To view the Job Description and Person Specification please select the relevant attachment from the attachments list After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Kath Webb on 07850319807 or email <a href="mailto:webbk@caerphilly.gov.uk" target="_blank">webbk@caerphilly.gov.uk</a> Applications may be submitted in Welsh.&nbsp; Any application submitted in Welsh will not be treated less favourably than an application submitted in English.We are legally required to ask you to provide evidence of your right to work in the UK.&nbsp; Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.If you have any difficulty applying online, please contact <a href="mailto:webrecruitment@caerphilly.gov.uk" target="_blank">webrecruitment@caerphilly.gov.uk</a> for further information. This role requires a basic check with the Disclosure and Barring Service.





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Caerphilly County Borough Council

Support Specialist

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamSutton Council’s Cultural Services is made up of a network of eight public libraries, three heritage houses and a year-round cultural programme for all ages. Cultural Services provide a key part of community life in Sutton, supporting everything from early years development, digital literacy and community activities, to study space, cultural celebrations and access to Council services. Sutton Council’s Cultural Framework sets out the Council's ambition to expand cultural activity in Sutton, supporting the Borough’s approach to developing place, economic growth and community cohesion.About the Role and Our Ideal CandidateA front line customer role in libraries, serving the public, handling cash transaction, answering basic enquiries and carrying out routine library duties such as shelving and tidying the shelves.<ul><li>Check and validate records using a range of databases and systems to ensure accuracy of customer and service management information.</li><li>Provide information to customers on the availability of or use of Council services in accordance with Council procedures.</li><li>Operate the library management ICT system requiring a degree of specialist training in order to support customers.</li><li>You will need to be confident in using IT for your own work and in helping customers use IT equipment and software, such as scanners, printers, apps, social media, setting up emails, etc.</li><li>The role requires a degree of multi-tasking and working under pressure during busy times. This role is not a traditional customer service role and no two days are the same.</li><li>You must be a good team player and enjoy working with a diverse range of customers and volunteers as you will be delivering the day to day library service, and will be an ambassador for providing excellent customer care as well as helping to deliver events and activities that increase visits and issues.Our Ideal CandidateEssential:<ul><li>Experience of dealing with customers in a calm professional manner.</li><li>Ability to provide excellent customer service.</li><li>Ability to take part in promotional activities and deliver events for adults and children e.g Rhymetime or story time</li><li>Working knowledge of IT and the internet.</li><li>Ability to use own initiative.</li><li>Ability to deliver under pressure.</li><li>Flexibility to travel to all 8 sites as at when required with enough notice.</li><li>Ability to work within a single staffing model</li></ul>Desirable:<ul><li>Previous library experience</li><li>Working knowledge of Sirsi Dynix</li><li>Working knowledge of digital productions.</li></ul></li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Kingston Upon Thames & Sutton Councils

Customer Service Assistant (Libraries)

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Cambridge Road EstateKingston Council and housing developer Countryside Properties are working in partnership to deliver regeneration proposals at Cambridge Road Estate (CRE). The proposed plans will deliver high-quality new homes, gardens, play areas, streets, community facilities, new jobs and local training opportunities. Together, we are working closely with residents and neighbours, to shape the regeneration plans for the estate.About the Role and Our Ideal CandidateThe CRE Community BoardThe Community Board is made up of residents; community group representatives; ward councillors and council officers. The Board represents the interests of residents by reviewing proposals and providing feedback and ideas. This is a bank which is mainly home-based except that meetings take place on site in the Cambridge Road Estate in Kingston.Further information on the CRE Community Board is available here:<a href="https://www.cambridgeroadestate.com/get-involved/community-board" target="_blank">https://www.cambridgeroadestate.com/get-involved/community-board</a>The RoleThe clerk for the Community board reports to the Resident Engagement &amp; Social Value Lead and is responsible for the administration tasks for the successful organisation and delivery of Community Board meetings and associated administrative tasks.&nbsp;&nbsp;The main duties are to:<ol><li>Organise, attend and minute Community Board and sub groups meetings;&nbsp; workshops and training sessions</li><li>Organise the agenda and papers for the meetings in liaison with stakeholders</li><li>Maintain the Action Log, chase and compile responses</li><li>Maintain the forward plan of work and the tracker</li><li>Arrange meeting invitations for speakers</li><li>Arrange meetings with the Joint Venture Board</li><li>Handle enquiries for the Community Board and liaise with the Chair</li><li>Arrange the administrative aspects of training and support for the Board&nbsp;</li><li>Arrange meetings and other communication with stakeholders as required&nbsp;</li><li>Undertake the administrative aspects of planning and delivery of an AGM&nbsp;</li><li>Manage the administrative aspects of member recruitment and election</li><li>Process expenses for Community Board members</li><li>Organise distribution communicationmaterial&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties that are commensurate with the role of Clerk to the Community Board</li></ol>&nbsp;Time commitmentThere are approximately six Board meetings per year lasting 2 hours each plus other meetings as described above. The time commitment will vary from month to month but, generally speaking,&nbsp; the expectation is approximately 14 hours per meeting adding up to roughly 84 hours per year. The successful candidate will need to commit to flexible working as meetings can take place in the evenings and occasionally some events at weekends.Skills and ExperienceThe successful candidate will need to demonstrate the following:<ul><li>Excellent verbal and written communication with experience of delivering the tasks associated with a clerk role</li><li>Demonstrates attention to detail</li><li>Strong planning and organisational skills</li><li>Effectively manages their own time but also able to work as part of a team</li><li>Familiarity with Google Suite is preferred but experience of using email; spreadsheets, calendar and document management is essential</li><li>Experience managing confidential matters and material</li><li>Ability to work with a range of stakeholders in a professional and sensitive manner</li><li>Task driven and able to meet deadlines and timescales</li></ul>Our ValuesBecoming an enabling council is a key principle that runs through our organisational development and is embedded in everything we do.&nbsp; Underpinning these priorities are the following values:<ul><li>Supportive of trying new ideas, with the courage to change direction.&nbsp;&nbsp;</li><li>Transparent and connected in all that we think, say and do.&nbsp;</li><li>Appreciative of each other, recognising and celebrating success.&nbsp;</li><li>Respectful of difference and valuing diversity.&nbsp;&nbsp;</li></ul> Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul> Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Royal Borough of Kingston Upon Thames

Cambridge Road Estate - Community Board Clerk

<h4> Job Description </h4>Overview The London Borough of Harrow is offering an excellent opportunity for an Accommodation Support Officer to join the Housing Needs division within Harrow Council's Housing Services. In this role, the successful candidate will serve as the first point of contact for customers residing in Private Sector Leased (PSL) temporary accommodation. The position involves ensuring that tenancy agreements are signed promptly and in line with council policies, with the goal of minimising void periods and rent loss. Throughout all interactions, the post holder is expected to treat customers with fairness and respect. About You The successful candidate will: <ul><li>Demonstrate a commitment to the Council’s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities</li><li>Ensure compliance with your responsibilities as laid out in the council’s health and safety policy and take an active role in promoting a positive health and safety culture.</li><li>Promote and participate in the council’s individual performance appraisal and development initiatives and information management best practice.</li><li>Ensure compliance with the council’s information security policies and maintain confidentiality.</li><li>Act in accordance with the Immigration Act 2016, where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.</li><li>provide advice and assistance to customers and representatives of partner organizations who have queries (whether in person, in writing or by e-mail or telephone) about PSL properties, allocations and nominations, referring more complex matters to the Team Manager, in order to deal with customer concerns and complaints in a professional manner and within corporate timescales.</li><li>To operate the Council’s sign up and void information systems (both virtual and manual) and provide a range of monitoring information that will enable Managers to keep council PSL void periods and rent loss to a minimum compatible with treating customers fairly and with respect.</li><li>To arrange sign ups as directed by the Allocation Officer to ensure that all necessary information is conveyed accurately and promptly and that deadlines for notifying tenants of the appointments are met.</li><li>To carry out sign up as soon as property is available and ready to let.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23197&amp;hashed=-1891124241" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Accommodation Support Officer

We are currently recruiting a Senior Practitioner to join our 16+ Care Leavers Service. You will support children in care aged 16+ whilst you prepare them for transition to a personal advisor at 18 and into independence.As a senior practitioner in our 16 plus Care Leavers Service you will support the team manager within the team and provide high quality case advice and guidance to colleagues focusing on the wellbeing of children in care and care experienced young people and supporting them on their journey to independence. You will also have the opportunity to contribute to the learning and development of others either through acting as a Practice Assessor for students on placement, or contributing to training activities in a specialist area. You will be able to demonstrate expert and effective practice that reflects a commitment to relationship and strengths-based practice, assessing and managing higher levels of risk, including contextual harm, and working collaboratively with children, young people and their families and carers. As a registered social worker with 3 years’ post qualifying experience, you will be expected to have knowledge of legislation and statutory guidance relevant to working with children and young people and be experienced in child protection, looked after children processes and court work.<h4>In addition to the annual salary, we are proud to offer an <a href="https://www.medway.gov.uk/info/200257/our_childrens_social_care_staff_benefits" target="_blank">excellent benefits package</a> including -</h4><ul><li><a href="https://medwaysocialcarejobs.jgp.co.uk/children/pay-benefits/" target="_blank">Market Premia Payment</a> of £6,000 per annum (paid in equal monthly instalments)</li><li><a href="https://medwaysocialcarejobs.jgp.co.uk/children/pay-benefits/" target="_blank">Retention Payment</a> of £3,000 per annum (paid annually in April each year)</li><li>Career progression scheme to support your pathway of professional development</li><li>Essential Car User Allowance with option to transfer to Lease Car after 6 months</li><li>Excellent local government pension scheme</li><li>Free car parking</li><li>Access to a confidential information, advice and counselling service</li><li>Relocation allowance of up to £8,000</li></ul>For an informal discussion please contact Debbie Taylor, Service Manager on 01634 337229 We reserve the right to close this vacancy at any time prior to the closing date.This post is subject to an enhanced Children’s DBS check.Candidates must have a valid driving licence for use in the UK and have access to a vehicle for work purposes.<h4>Our organisation</h4>Medway is a unitary authority in the Southeast of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.





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Medway Council

This is Medway

Senior Practitioner - 16+ Care Leavers Service

We are recruiting to the post of Self-Directed Support Co-ordinator. In this role you will work directly with and support those individuals that choose to receive their personal budget as a Direct Payment. Working across all disability groups, both children and adults, you will work with individual users and/or their families or representatives to harness community resources, assistive technology, support services and/or recruit and employ personal assistants, in order to achieve agreed social care outcomes. To provide continuous aftercare as and when required and carry out reviews of the direct payment to ensure social care outcomes are still being met and the direct payment is being managed appropriately.To be a champion of the benefits of self-directed support presenting these to potential individuals, professionals and community groupsIn return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Self Directed Support Coordinator 

The Planning Team are seeking a Flood Risk &amp; Drainage Officer to join the team at level B. This level attracts a salary that is mid-point of the range. You will have related experience and be able to demonstrate applied and developed knowledge, experience and skills to be effective in this role. All elements of level A and B listed within the person specification are essential. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Work in partnership with water management stakeholders, including Water Companies, the Environment Agency, Local Authorities, and key water users to promote effective and efficient water management in the county and develop and embed water management policy in plans and strategies. Identify opportunities to fund and deliver projects with partners to demonstrate innovative water management.In addition to this provide support where necessary to The Planning Service, Highways, Emergency Planning and Regeneration through:Manage land drainage systems. Through assessing development proposals Supporting the wider Planning Team and collaborating on landscape, urban design, and sustainable drainage issues related to planning applications. It involves processing and assessing Sustainable Urban Drainage Applications (SAB), administering Land Drainage Consents, and supporting the determination process through liaison with applicants and external partners.Identifying critical structures and features contributing to local flood risk and managing the necessary asset information for maintenance and improvement programs.Carry out investigations into flood incidents, working cross service with Emergency PlanningAnd Highways, and with external partners (Environment Agency and Water and SewerageCompanies) to investigate suitable solutions and lead and support where possible to floodand drainage problems. Including some out-of-hours work as required.Liaise with stakeholders in a way that promotes the <a href="https://www.medway.gov.uk/info/200364/medway_council_strategy_2022_to_2023#values" target="_blank">vision and values</a> of the CouncilProvide flood risk and drainage advice and guidance to the public and professional representatives, in line with Medway’s Pre-Application service standards, including telephone, and written advice to ensure consistency and accurate advice is recorded and provided to service users.Manage and progress a range of pre-planning application enquiries, planning application consultations, Land drainage consents, Sustainable Urban Drainage applications and appeals, to ensure transparency and consistency in decision making.Communicate and negotiate effectively with Members, developers, agents and members of the public on issues relating to flooding and drainage to manage the impact of development on land drainage systems in Medway.To maintain effective working partnerships with the Environment Agency, Internal Drainage Boards, Southern Water, Highways and other relevant authorities to secure a collaborative strategic, integrated approach to flood risk management in Medway. Coordinate and support community engagement activity including organising and running community-based events (venues, support publicising, letters, facilities, equipment, refreshments etc), handling public queries about flood risk management. Participate in appropriate development and training opportunities to ensure you are aware of current changes in planning practice, technical, legislative and procedures of flooding and drainage issues.Provide advice to Council services on relevant legislation, government advice and the activities. To ensure collaborative working and effective professional relationships maintained. Support the preparation of planning policies and guidance in relation to flood and drainage. To manage the risks of flooding and the impact of development on land drainage systems in Medway.Support the production of the Flood Risk Strategy, Local Flood Risk Management Strategy and Surface Water Management Plans. To manage the risks of flooding and the impact of development on land drainage systems in Medway.At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.If you would like to have an informal discussion with the recruiting manager, please e-mail Gabrielle Bussley on <a href="mailto:gabrielle.bussley@medway.gov.uk" target="_blank">gabrielle.bussley@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Flood Risk and Drainage Officer

The post holder will be required to implement the provisions of relevant legislation by means of appropriate enforcement so as to achieve an improvement to the street scene environment. This will include assisting in investigations, gathering evidence, appearing in court as a witness and issuing notices, including but not exclusive to, Community Protection Warnings and Fixed Penalty Notices.The post holder will be responsible for first stage environmental investigations and will have a sound understanding of relevant legislation such as the Environmental Protection Act 1990 and the Anti-Social behaviour Crime and Policing Act 2014, ensuring the authorities policies and procedures are correctly followed at all times..The post holder will be expected to keep accurate pocket notebook records of all enforcement work to a high quality evidential standard and in compliance with the Police and Criminal Evidence Act 1984, Criminal Procedures and Investigations Act 1996 and other relevant legislation, guidance and codes of practice.The post holder will attend promotional events to educate residents on responsible waste management, householder duty of care and appropriate use of Medway Councils provisions.To work closely with Senior officers in the provision of multi-agency events and supporting both external and internal stake holders to ensure effective partnership and collaborative working.The post holder will be required to carry out follow up visits to in cases of non-compliance, liaising with the Environmental Enforcement Team in preparation of case files for prosecution, ensuring up to date knowledge so that all actions comply with written policy and current legislation. If you would like to have an informal discussion with the recruiting manager please call Tony Lee on 01634 331131.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Environmental Services are seeking a Street Scene Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Street Scene Officer

Medway Adult Education is passionate about supporting adults in Medway to gain skills and qualifications to improve their life chances. The Service offers highly successful part-time courses for adults and apprentices at its centres in Rochester and Gillingham and in several community venues across Medway. The courses are delivered in the daytime and evening with some classes delivered online. Due to increased demand, the Service is currently seeking Supporting Teaching &amp; Learning tutors (Teaching Assistant courses). Successful candidates will have relevant vocational experience and qualifications appropriate to the role. MAE is looking for tutors who are confident in delivering both face-to-face and online. The successful post holder will be subject to an enhanced DBS check. Interviews will be held on the weeks commencing 14th and 21st July 2025.If you would like to have an informal discussion with the recruiting manager please call Lorraine Miles, Vocational Skills Programme Manager on 01634 338448. In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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