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We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.
We are looking for enthusiastic individuals to apply for the position of Assistant Assessment &amp; Review Worker for Vision Impaired people in St Helens.
This is an new and exciting opportunity for the successful applicant to work alongside a dynamic and innovative team, promoting independence and maximizing quality of life for those who experience sight loss and visual impairment.
Should applicants wish to discuss the role, informally please contact the Vision Rehabilitation Manager on 01744675212 or alternatively you can email for further information on <a href="mailto:debbieallen@sthelens.gov.uk" target="_blank">debbieallen@sthelens.gov.uk</a>.
 




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
To support the Vision Rehabilitation Managers, Specialists and Assessment &amp; Review Workers.
You will be first point of contact for new referral when completing a screening questionnaire with all new referrals.
You will have the opportunity to complete home visits and provide low level training of specialist equipment to support independent living as advised by the team.
You will support service users with confidence building and transitioning from Rehabilitation Program to Independent living under the guidance of Vision Rehabilitation Specialist.
You will need to be a driving license holder and have use of a car to complete welfare telephone/home visits to service users.
Full Job Description &amp; Person Specification Documents are included with this advert.
This is an Enhanced Disclosure post 
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

St Helens Metropolitan Council

Assistant Assessment & Review Worker - Vision Impaired

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St Helens Borough Council's Careline service offers a local monitoring and response service to the vulnerable, elderly and people with disabilities, 24 hours a day, 7 days a week, via a Lifeline Emergency Unit within their own home. The Careline control centre is operated by specially trained staff and its aim is to maintain service users independence and security, giving peace of mind to them and their families in the knowledge and and reassurance that help is always at hand. We specialise in assisting people who wish to continue living independently and offer assistance when they experience a fall or minor domestic emergency.



Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Roles That Matter
Make a difference as a Careline officer in St. Helens Council.
We are excited to offer full time 37-hour permanent Careline Officer post within our service, based at Hardshaw Brook in Parr, St Helens. The post covers a 15 week rota of day shifts 7am -7pm and late shifts, 7pm-7am. 
Applicants must hold a current, clean driving licence and have some experience of working in a care environment. They must have a good standard of secondary education, ideally up to NVQ level 2, and be an excellent communicator. 
The aim of the Careline service is to promote independent and positive fulfilling lives for Service Users, by supporting them to live safely in their own homes for as long as possible. This role will involve answering and responding to emergency calls via a personal alarm system and ensuring any appropriate response is arranged. It will also involve supporting North-West Ambulance Service where appropriate and assistance to Torus Housing within their sheltered schemes .
As a council employee you will benefit from a thorough induction, supervision, appraisal, support from your line manager, paid holiday entitlements, occupational health support and access to other employee benefits.
This is an Enhanced Disclosure post
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

Careline Officer

TCH REPAIRS
Head Office Monson House, Monson Way, Tunbridge Wells, TN1 1LQ
Role: Electrician
Reports to: Electrical Supervisor
The Role: As an Electrician you will be responsible for carrying out all aspects of maintenance and repairs on all electrical engineering services as required, ensuring all work is undertaken to a high standard with the minimum of Supervision. You will take ownership of work, aiming for 'First time Fix' on all jobs whilst remaining within budget and time parameters. An Electrician also operates within company Health and Safety guidelines and remain up to date with technical and legal requirements of your skill areas.
Accountabilities:
<ul>
 <li>Installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring Regulations</li>
 <li>Installation, repair, inspect &amp; test electrical installations and have the ability to fill in correctly, the appropriate Electrical Certificate or Electrical Condition Report</li>
 <li>Carry out EICRs and remedial upgrades to void properties, carry out day to day repairs.</li>
 <li>Completing reactive maintenance work as per the specification;</li>
 <li>Advising Supervisor in a timely manner when other trades are required</li>
 <li>Working in partnership with other operatives to complete projects.</li>
 <li>Completing daily work sheets detailing work undertaken and materials used after each job undertaken</li>
 <li>Recording and submitting accurate timesheets corresponding with booking sheets,</li>
 <li>Working in a timely and productive manner to complete projects.</li>
 <li>Affording excellent customer service to client representatives</li>
 <li>Arranging purchase of materials required to deliver the works in a planned and efficient manner.</li>
 <li>Comply with TCHR safeguarding policy and H&amp;S standards at all times</li>
</ul>
Essential and Desirable Criteria
Essential:
<ul>
 <li>C&amp;G 2360 Part 1&amp;2 Electrotechnical Competences plus the NVQ 3 Certificate 2356 with Technical Certs L2&amp;3 plus the NVQ 3 Certificate or NVQ 3 2356 certificate</li>
 <li>C&amp;G 18th Edition Certificate</li>
 <li>C&amp;G 2391</li>
 <li>Full UK driving license</li>
</ul>
Desirable:
<ul>
 <li>Unvented Hot Water Certificate</li>
 <li>Water Regulations Certificate</li>
 <li>Part P</li>
 <li>JIPB H&amp;S Test Certificate with Current JIBP card</li>
 <li>Testing &amp; Inspecting Certificate C&amp;G 2377</li>
 <li>PAT Certificate</li>
</ul>
How to apply: We currently have a vacancy available in West Kent covering Tunbridge Wells and surrounding areas. Please complete our application form by clicking on the link below.
<ul>
 <li><a href="#">Electrician job application form</a></li>
</ul>





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Town and Country Housing

Electrician

TCH REPAIRS
Head Office Monson House, Monson Way, Tunbridge Wells, TN1 1LQ
Role: Customer Services Planner Reports to: Senior Planner
The Role: To liaise with operational Managers, Supervisors and operatives to ensure compliance with contractual service standards. To efficiently appoint work, supporting operatives to achieve productivity targets. To deliver an effective maintenance service which results in customer satisfaction in line with contractual KPIs/Measures.
Accountabilities:
<ul>
 <li>Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements.</li>
 <li>Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient.</li>
 <li>Promote and maximize 1st time fix.</li>
 <li>To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators.</li>
 <li>Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager.</li>
 <li>Monitor all workflows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target.</li>
 <li>Ensure all works are scheduled in a timely manner with the appropriate resource allocated.</li>
 <li>Report any trends to manager for system review.</li>
 <li>Production, monitoring and communication of WIP to include routine and voids works versus target.</li>
 <li>A clear commitment to a customer-centred service and continuous improvement.</li>
 <li>Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks.</li>
 <li>Coordinate appointments where multiple trades or subcontractors are required to attend.</li>
 <li>To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity.</li>
 <li>To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond to queries and complaints from tenants, staff, and residents relating to services and service delivery.</li>
 <li>Liaise with the client to ensure all relevant databases are up to date.</li>
 <li>Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately.</li>
 <li>Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team.</li>
</ul>
TCH Repairs (additional training will be provided as required)
Essential and Desirable Criteria
Essential criteria:
<ul>
 <li>Previous Planning/Scheduling experience.</li>
 <li>Planning/Scheduling experience.</li>
 <li>Confident using Microsoft Excel, Word and Outlook.</li>
 <li>Be able to work as a team and independently.</li>
 <li>Ability to communicate effectively both verbally and in writing.</li>
</ul>
Desirable Criteria:
<ul>
 <li>Previous experience in social housing repairs and maintenance.</li>
</ul>
How to apply You'll be based at the Head Office in Tunbridge Wells, Kent. Please complete our application form by clicking on the link below:
<a href="https://prteam.typeform.com/to/opW2uuH7" target="_blank">Application Form</a>





<ul></ul>

Customer Services Planner

TCH REPAIRS
Head Office Monson House, Monson Way, Tunbridge Wells, TN1 1LQ
Role: Voids Clearance Driver Labourer
Reports to: Voids Supervisor
The Role: As a Voids Clearance Driver/labourer you operate a clearance vehicle and undertake a variety of tasks identified in a void property as per a specification produced by the Voids Manager and/or Supervisor, taking ownership of work, operating within Health and Safety guidelines, and remaining within budget and time parameters. Working arrangements may be as part of a team or lone working, dependent upon the scope of the works required. Works may include but not limited to, property clearance, redecoration, cleaning and two man assistance works.
Accountabilities:
<ul>
 <li>Operating a clearance vehicle, loading and unloading of material</li>
 <li>Removing contents from void addresses and tipping this at the waste management site</li>
 <li>Performing cleaning duties on a void property, to assist the management team</li>
 <li>Recording and submitting accurate data using relevant business systems electronic devices</li>
 <li>Affording excellent customer service to client representatives</li>
 <li>Arranging purchase of materials required to deliver the works in a planned and efficient manner</li>
</ul>
Comply with safeguarding policy and H&amp;S standards at all times. Operating within the company's occupational road risk policies and procedures.
Essential and Desirable Criteria
Essential:
<ul>
 <li>Previous experience in a similar role</li>
 <li>Full UK driving licence</li>
</ul>
Desirable:
<ul>
 <li>Social Housing Experience</li>
 <li>Previous experience in Voids or Property repairs/maintenance</li>
</ul>
Additionally:
<ul>
 <li>You must possess a high degree of manual dexterity as there will be frequent use of hand tools</li>
 <li>You may be required to work at height or uneven ground</li>
 <li>You must also be able to work within a confined space, without restriction</li>
</ul>
How to apply: We currently have a vacancy available in covering all our areas in Kent and East Sussex. Please complete our application form by clicking on the link below.
<a href="#">Clearance Drive and Labourer Application Form</a>





<ul></ul>

Clearance Driver / Labourer

TCH REPAIRS
Head Office Monson House, Monson Way, Tunbridge Wells, TN1 1LQ
Role: Repairs Supervisor Reports to: Production Manager
The Role: As the Supervisor you will lead the team of trades people and sub-contractors in undertaking the required works to the highest possible standard, covering properties across various locations around the Tunbridge Wells area. As the Supervisor, you will motivate, coach and retain our tradespeople and ensure commitment, outstanding workmanship and performance in line with KPI's.
Accountabilities:
<ul>
 <li>Liaise with all operatives in team and scheduler, deal with issues that arise.</li>
 <li>Check and monitor Follow Ons. Approve/decline and ensure process is being followed. Any follow Ons to have materials, attendance and timeframe agreed and next appointment agreed with customer through the scheduler.</li>
 <li>Review and monitor No Accesses and ensure process has been followed. Operatives should phone ahead.</li>
 <li>Monitor operative diaries for start/finish times, productivity, ensure working hours are fulfilled.</li>
 <li>Ensure operatives are using PDAs correctly - Photographs and audit notes are being added and that jobs are completed down in real time as and when done. Monitor times spent at suppliers and feedback wasted time with schedulers.</li>
 <li>Ensure that any materials required have been ordered, assist where necessary.</li>
 <li>Review vehicle movements on RAMs/Telematics.</li>
 <li>Issue any permits to work as necessary (hot work, ground penetration, electric tool use).</li>
 <li>Report any and all accidents within 24hrs. Ensure support is given to Customer Care team in dealing with complaints/disrepair.</li>
 <li>Weekly full review of diary with scheduler and follow up on material orders.</li>
 <li>Carry out pre-inspections/surveys as needed. Carry out a minimum of 2 WIP checks per week with operatives.</li>
 <li>Provide feedback from the weekly productivity report.</li>
 <li>Ensure all 240v electrical tools are PAT tested and added to register 110v 3 monthly, cordless battery chargers annually.</li>
 <li>Carry out vehicle inspections with all operatives in team.</li>
 <li>Carry out access equipment checks and added to register.</li>
 <li>Ensure all operatives have the correct PPE available to them as designated by the company. Ensure all operatives have the correct tools as issued and that condition is checked. Minimum 10% post inspections on all completed work in the month.</li>
 <li>Undertake Tool box Talks, ensuring attendee lists and discussion points are documented and saved accordingly. Ensure Operatives daily, weekly, monthly tasks are being carried out.</li>
 <li>Be initial point of contact for all operatives in your team and their spokesperson.</li>
 <li>Deal with investigations if required for operative and complaint issues. Complete all RTWs on day of return following sickness. Communication to be verbal, not texted.</li>
 <li>Manage annual leave requests ensuring that only a minority are off at any one time.</li>
 <li>Review and identification of training needs for operatives in team to include specialisms e.g. PASMA, TETRA etc. Conduct monthly 1-2-1 with them and document key items. Check they are ok and have healthy conversations about mental health.</li>
 <li>Manage HR issues through to conclusion. Provide cover for other supervisors when on annual. Authorisation of operative expenses.</li>
 <li>Build relationships with the schedulers and guide/feedback from the operatives.</li>
 <li>Work to understand/develop correct van stock to increase FTF. Champion Safeguarding as we can support customers by raising concerns to TCH.</li>
 <li>Disrepair jobs - follow Do's and Don'ts.</li>
 <li>Compliments and complaints to be fed back immediately to operatives.</li>
</ul>
Essential and Desirable Criteria
Essential:
<ul>
 <li>Excellent communication skills</li>
 <li>Excellent leadership skills</li>
 <li>Excellent dispute resolution skills</li>
 <li>Experience of supervising teams</li>
 <li>Good understanding of building maintenance</li>
 <li>IT literate</li>
</ul>
Desirable:
<ul>
 <li>Social Housing experience</li>
 <li>City and Guilds to appropriate level</li>
 <li>Experience of PDA's use</li>
 <li>'Can do' attitude</li>
 <li>Proactive Professional approach with high standards</li>
</ul>
How to apply: This is role is a 12 month fixed term contract and you will be covering North Kent. Please complete our application form by clicking on the link below.
<a href="#">Repairs Supervisor Application Form</a>





<ul></ul>

Repairs Supervisor

Job Title: SEND EHC Coordinator Location: Hemel Hempstead / Stevenagge Starting Salary: £34,434 pa with the opportunity to progress to £37,280 per annumHours: 37 per week Contract: PermanentThings are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business.Do you want to make a positive impact and be part of that change? We’re continuing to invest in our statutory SEND workforce.<h4>About the role</h4>The Education Health &amp; Care Coordinator (EHC Coordinator) role is highly process-driven. The role involves managing and processing EHC plans within a complex legal framework to tight timescales. It involves implementing legal requirements as part of a meticulous review of documents, then creating, reviewing and amending plans. Whilst the role does involve communication and ongoing dialogue with practitioners, parents and carers, this is primarily related to statutory processes. The role involves virtually no direct interaction with children or young people.Being an EHC Coordinator, you’ll be delivering casework that coordinates professionals across education, health and care as well as the family, to deliver EHC assessments, plans and reviews to time and high quality, with a focus on improving outcomes for children and young people.​ This includes:<ul><li>Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.​</li><li>Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools. ​</li><li>Managing and processing statutory casework within legal and internal timelines ​</li><li>Working collaboratively with professionals across education, health and care services​</li><li>Ensuring effective case management, integrated working practice and successful outcomes for children.​</li><li>Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.​</li><li>Participating, as required, in a range of meetings with other professionals and​parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.​​</li><li>Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.​​</li><li>Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About the teams</h4>EHC coordinators will be aligned to one of several functional teams supporting either assessment processes, review processes or resolution and reconciliation processes.We have opportunities for you to specialise in:<ul><li>School Age SEND (based in Apsley): responsible for children and young people age 5 – 19 with an EHCP who attend a school</li><li>Services for Young People: responsible for young people age 16 and over with an EHCP: who attend a college (or other further education settings), who are completing an apprenticeship, are in training or a supported internship or who are not in education, employment or training. Also support care leavers age 18 and over with an EHCP </li></ul><h4>About you</h4>Essential:<ul><li>Knowledge of the SEND Code of Practice and the Children and Families Act 2014.</li><li>Educated to A level or equivalent</li><li>Previous experience working in schools to deliver SEND provision or experience with other stakeholders including parents, education, care and health</li><li>Excellent communication skills</li><li>The ability to work to deadlines and under pressure</li><li>High level of literacy to support good case recording and quality EHC plans.</li><li>Hold a current driving licence and have access to a vehicle for work</li></ul>Desirable:<ul><li>Previous experience with casework management&nbsp;</li></ul>This job role is within the&nbsp;Health and Social Care Family, level HSC9&nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

SEND EHC Coordinator

Team Manager – Learning Disabilities – Lead with Purpose, Empower with Heart Are you a confident leader with a passion for supporting people with learning disabilities? As a Team Manager at Peabody, you’ll guide a team of dedicated support workers to deliver high-quality, personalised services that help our customers live independently, safely, and with dignity.This is a role where your leadership, empathy, and drive will shine. You’ll be the anchor for your team—offering support, solving challenges, and leading service improvements that make a real difference. If you’re ready to lead with kindness and purpose, we’d love to hear from you.What You’ll Do<ul><li>Lead, supervise, and motivate a team of support workers</li><li>Provide regular supervision and model best practice in complex cases</li><li>Oversee assessments, support plans, and reviews to ensure quality care</li><li>Maintain accurate records and monitor performance using digital systems</li><li>Work with external agencies to assess referrals and prioritise support</li><li>Build strong relationships with local services and professionals</li><li>Promote independence, wellbeing, and inclusion for all customers</li><li>Manage safeguarding and risk concerns with confidence and care</li><li>Champion self-advocacy and customer empowerment</li><li>Lead team meetings and contribute to training and development</li></ul>What You’ll Need<ul><li>Experience supporting people with learning disabilities</li><li>Strong leadership and team management skills</li><li>Confidence in assessing needs and managing risks</li><li>Excellent communication and problem-solving abilities</li><li>IT skills and attention to detail for record-keeping</li><li>A positive, energetic, and empathetic approach</li><li>Commitment to equality, inclusion, and customer service</li><li>A full UK driving licence and access to your own car</li><li>A satisfactory DBS check (Peabody pays for this)</li></ul>Desirable but not essential:<ul><li>Availability to work some weekends and public holidays</li><li>Understanding of safeguarding, GDPR, and health &amp; safety</li><li>Experience working with statutory and voluntary sector services</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>25 days annual leave, plus bank holidays</li><li>Two paid volunteering days each year</li><li>Flexible benefits scheme and discount portal</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Ongoing training and development opportunities</li><li>Employee assistance programme</li><li>Recognition and reward schemes</li></ul>Please Read Before ApplyingThis role involves travel between sites and working flexibly to meet customer needs, including occasional unsocial hours. A full UK driving licence and access to a car are essential. A DBS check is required.Interviews will be held on Wednesday 5th November.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Got questions? Reach out to George Murphy, Talent Specialist at <a href="mailto:george.murphy@peabody.org.uk" target="_blank">george.murphy@peabody.org.uk</a>





<ul></ul>

Peabody

Team Manager - Learning Disabilities

We are seeking a dynamic and experienced Strategic Team Leader to manage and inspire our team of planning officers. You will lead the delivery of large-scale strategic development projects that shape the long-term vision of East Herts. This is a unique opportunity to influence key developments and ensure they align with our council’s goals for sustainable growth and community wellbeing.East Herts District Council is committed to sustainable growth and vibrant communities. We are at the forefront of shaping the future of our district through innovative planning and strategic development. Join us and play a pivotal role in transforming East Herts into a thriving place to live, work, and visit.Key Responsibilities:<ul><li>Lead, motivate, and manage a team of planning officers focused on strategic development projects.</li><li>Oversee the assessment and progression of large-scale planning applications and policy development.</li><li>Collaborate with internal teams, stakeholders, developers, and the community to ensure successful project delivery.</li><li>Provide expert advice and guidance on strategic planning matters.</li><li>Monitor and report on project progress, risks, and outcomes to senior management and elected members.</li><li>Drive continuous improvement and innovation within the team and planning processes.</li></ul>What We’re Looking For:<ul><li>Proven experience in managing teams within a planning or development context, preferably in local government.</li><li>Strong knowledge of strategic planning, policy frameworks, and large-scale development projects.</li><li>Excellent leadership, communication, and stakeholder engagement skills.</li><li>Ability to work collaboratively and manage multiple projects effectively.</li><li>Passion for sustainable development and community-focused planning.</li></ul>Why Join Us?<ul><li>Make a real impact on the future of East Herts.</li><li>Supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package.</li></ul>How to apply For an informal discussion about the role and to find out more about East Herts Councils ambition please contact Martin Plummer (Service Manager - Development Management and Enforcement) (<a href="mailto:martin.plummer@eastherts.gov.uk" target="_blank">martin.plummer@eastherts.gov.uk</a>).Closing date: 30 November at MidnightInterviews will be held In early December. So, if you’re looking to make a difference in East Hertfordshire as a (job title), please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





<ul></ul>

East Hertfordshire District Council

Strategic Sites Team Leader

<h4>Sheltered Housing Officer</h4>Location: Castle Point Council Offices, Kiln RoadSalary: £31,022 - £33,143 per annum (SCP 17-21)Working Hours: 37 hours per week Contract Type: Permanent Number of Positions: TwoDBS Check:EnhancedSheltered Housing OfficerFull Time – 37 hours Grade 5 – SCP Range 17-21£31,022 - £33,143Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers, to deliver a resident focussed, data led, performance driven service. We’d like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes.You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role.Key Responsibilities• Manage the day-to-day operations of a sheltered housing scheme• Conduct tenant inductions, daily welfare checks, and maintain support plans• Ensure health and safety compliance, including fire safety and telecare systems• Liaise with external agencies to coordinate tenant support and social activities• Promote independence while fostering community cohesion• Respond to safeguarding concerns and maintain accurate records• Participate in an emergency out-of-hours rotaAbout YouWe are looking for someone who:• Communicates clearly and empathetically with older and vulnerable people• Has experience of working or caring for vulnerable or older people and those living with long term disability• Works independently and remains calm under pressure• Has IT skills and is confident using Microsoft Office• Demonstrates excellent customer service and relationship-building skills• Has experience in sheltered housing or similar environments• Understands safeguarding and assistive technologies like telecare• Has a flexible attitude to being called upon to work in an emergency or unusual circumstances• Holds a valid driving licence and has access to transport with business insuranceNot only is this a great role for the right candidate but you also get some great benefits including:<ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Linda Whiteside (Senior Sheltered Housing Officer) at <a href="mailto:LWhiteside@castelpoint.gov.uk" target="_blank">LWhiteside@castelpoint.gov.uk</a>The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check.The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.Our values: Trust, Respect, Improving and Learning, and Customer FocusCastle Point Borough Council is an Equal Opportunities Employer. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/643/Sheltered Housing Officer Job profile and PS.pdf">Sheltered Housing Officer Job profile and PS.pdf</a> (171kb)</li></ul>





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Castle Point Borough Council

Sheltered Housing Officer

<h2>About the job</h2>Salary: £7.55 p.h. Hours per week: 37 Contract type: ApprenticeAs a Customer Services Advisor Apprentice atLuton Borough Council, you’ll play an important role in helping residents, visitors, and colleagues access the information and services they need. You will learn how to deliver a high-quality, customer-focused service by resolving and processing a variety of enquiries and service requests across multiple council departments.Working as part of a supportive team, you’ll communicate politely and tactfully with both internal and external customers, identifying individual needs and ensuring every interaction is handled with care and professionalism. You’ll operate a range of ICT systems to maintain and update customer records, create accurate service requests, and produce concise written summaries of conversations and interviews.Your role will also involve verifying customer identification, handling payments securely, and ensuring full compliance with data protection principles. You’ll be expected to recognise and refer any potential fraudulent activity to a Team Leader and to negotiate effectively with customers to reach satisfactory outcomes.In addition, you’ll support the council’s commitment to service improvement by assisting with customer satisfaction surveys and providing feedback to help identify areas for development. You’ll also help customers reach the right point of contact within the council, building a strong awareness of the wide range of services we provide.This apprenticeship offers the opportunity to gain valuable hands-on experience in customer service, administration, and local government operations — while working towards a recognised qualification and contributing to making a real difference in the local community.'An apprenticeship role combines gaining skills and experience on the job with gaining the underpinning knowledge through bespoke training.&nbsp; To be eligible for the funding for training, you must have been resident in the UK for 3 years.&nbsp; Please call Luton Adult Learning 01582 490033 or email <a href="mailto:apprentices.enquiries@lutonacl.ac.uk" target="_blank">apprentices.enquiries@lutonacl.ac.uk</a> if you need further clarityPlease note this role does not attract sponsorship.<h2>About you</h2>You’ll be someone who enjoys helping others and takes pride in delivering excellent customer service. With a friendly and approachable manner, you’ll be able to deal with enquiries from members of the public both face to face and over the phone, communicating politely, clearly, and tactfully at all times.You’ll have some experience in problem-solving and establishing facts to help customers find the right solutions. You’ll be confident using Windows-based computer systems, able to maintain accurate records, complete administrative tasks such as scanning and indexing, and produce concise, detailed interview notes. A good level of spoken and written English is essential, along with basic numeracy skills to carry out straightforward calculations for customers.You’ll be quick to learn and able to follow new procedures and information accurately. You’ll understand the importance of equality, diversity, and inclusion in service delivery and the impact this has on colleagues and the local community.You will either hold GCSE passes in English and Maths or be willing to work towards achieving these as part of your apprenticeship. Flexibility is important — you should be willing to adjust your working hours to meet the needs of the service, particularly during busy periods.As the role may require travel across the borough, you’ll need to be able to do so when required to ensure consistent service delivery. You must also have been a UK resident for the past three years to meet apprenticeship eligibility requirements.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1642865&amp;ptId=11902" target="_blank">download: CSA Apprentice L2 JD.pdf May2025.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1642866&amp;ptId=11902" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Luton Borough Council

Customer Service Advisor Apprenticeship

As a Mobile Caretaker, you’ll be the go-to person for keeping Peabody estates clean, safe, and welcoming. You’ll travel across multiple sites, making sure communal areas are spotless, hazards are reported, and residents feel proud of where they live. With a company van provided, you’ll be out and about, making a visible difference every day.What you’ll do<ul><li>Provide cover for caretaking and gardening colleagues across our estate portfolio</li><li>Keep communal areas clean, tidy, and graffiti-free</li><li>Report repairs, vandalism, and safety hazards</li><li>Attend estate walkabouts to help tackle anti-social behaviour</li><li>Maintain refuse systems and carry out scheduled cleaning tasks</li><li>Perform safety checks, including emergency lighting and fire alarm testing</li><li>Work closely with the Estate Services Area Manager to keep everything running smoothly</li></ul>What you’ll need<ul><li>A valid UK driving licence</li><li>Great customer service and communication skills</li><li>Basic literacy and numeracy</li><li>Understanding of health and safety regulations</li><li>Ability to work independently and manage your own workload</li><li>Physically fit and ready for hands-on work</li><li>A flexible, proactive attitude and a team-player mindset</li><li>Willingness to undergo a Basic DBS check</li></ul>Why Join Us? When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days’ annual holiday (plus bank holidays)</li><li>2 paid volunteering days each year</li><li>Flexible benefits scheme including healthcare, dental, tech, vouchers, and more</li><li>Life assurance at 4x your salary</li><li>Up to 10% pension contribution</li><li>Family-friendly policies</li><li>Access to professional development and training</li></ul>Please read before applying: This is a mobile role, so flexibility is key. You’ll be travelling between sites in a company van, and you’ll need a full UK driving licence. A Basic DBS check is required.Interviews will be ongoing until no later than Tuesday 4th October.If this sounds like we’re right for you and you’d love to be part of Peabody, we’d like to hear from you.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. 





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Estate services Relief Caretaker

Caretakers &amp; Grounds Maintenance Operatives – Join Our Talent Pool and Help Keep Peabody’s Estates Clean &amp; Communities GreenDo you love working outdoors, getting stuck in, and making a visible difference? We’re building a Talent Pool of passionate Caretakers &amp; Grounds Maintenance Operatives who want to help us keep our estates clean, safe, and beautifully maintained. If you’re looking for a role where your work is appreciated by thousands of residents every day, we’d love to hear from you.What you’ll do:Grounds Maintenance Operatives<ul><li>Maintain shrub beds through pruning, weeding, and leaf clearing using hand tools and machinery.</li><li>Cut grass with hand-held and ride-on mowers.</li><li>Remove litter, leaves, and debris from landscaped areas—including bins and drug-related waste.</li><li>Carry out weed and pest control, graffiti removal, and snow clearance.</li><li>Patrol parks, mark pitches, and check play areas for safety.</li><li>Support tree maintenance and help keep waterways clean and clear.</li><li>Follow health and safety procedures and wear all required PPE and uniform.</li></ul>Caretakers<ul><li>Start with lighting checks in communal areas—swap out any bulbs that need replacing.</li><li>Carry out a range of cleaning tasks across entrances, staircases, corridors, lifts, bin rooms, car parks, and podium gardens.</li><li>Litter picking, sweeping, and keeping outdoor spaces tidy and inviting.</li><li>Be the go-to person for residents when it comes to caretaking queries.</li><li>Work closely with teams like Neighbourhood Services to make sure residents’ needs are met and any concerns are reported.</li></ul>What you’ll need:Grounds Maintenance Operatives<ul><li>Experience in grounds maintenance</li><li>Ability to work outdoors in all weather conditions</li><li>Skilled in using a wide range of tools, machinery, and equipment</li><li>Specialist knowledge of horticultural practices</li><li>NVQ Level 1 or equivalent</li><li>A current UK driving licence</li><li>Physically fit and able to carry out demanding tasks</li><li>Clear and polite communication skills</li></ul>Caretakers<ul><li>Experience in caretaking or cleaning.</li><li>A full UK driving licence (Essential).</li><li>Understanding of COSHH and general Health &amp; Safety.</li><li>Can confidently use powered equipment.</li><li>Manages time well and stays calm under pressure.</li><li>Communicates clearly and delivers great customer service.</li><li>Works well independently and takes initiative.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. What We Offer<ul><li>30 days annual leave, plus bank holidays</li><li>Flexible working options</li><li>Up to 4% pension contribution matched by Peabody</li><li>Access to a range of wellbeing and support services</li><li>Paid volunteering days</li><li>Discounts on retail, travel, and more</li></ul>Please read before applyingThis is a Talent Pool advert, which means we’re gathering interest for future opportunities. If you’re shortlisted, we’ll be in touch when a suitable vacancy becomes available. You’ll need to be comfortable working outdoors in all seasons and using a variety of equipment. You may also be asked to take on additional health and safety responsibilities such as Fire Warden or First Aider.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.





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Join Our Thamesmead Talent Pool! - Caretakers and Grounds Maintenance

Ealing Adult Social Care is on an improvement journey so that we can enable the very best outcomes for residents. We’d love you to join us as Assistant Director for Operations.We are recruiting for an ambitious, value driven and inspiring leader to take forward our journey. With responsibility for over 100 staff and a gross budget of over £120m, you will be focused on delivering excellent outcomes for Ealing residents.As a registered Social Worker you will embody the profession’s commitment to addressing inequality, promoting social justice and delivering person-centred outcomes. This role requires superb attention to detail, particularly around data, excellent grasp of financial controls, as well as exemplary communication skills.Our visionAs a council our guiding vision is Connected Communities, the understanding that communities and the connections within help everyone to fulfil their potential and live healthy lives drives our work day in day out. In adult social care we also know that there will always be a need for a caring, effective and responsive service to meet the needs of our most vulnerable residents.About EalingEaling is home to 385,000 people, and the population size has grown by 8.5% in the last decade. It is the third most diverse borough in London and the eighth most diverse borough in England and Wales – with over 1703 languages spoken and 56.8% of residents identifying as ethnically diverse. Our communities bring a wealth of traditions, perspectives and talents that enrich every aspect of life, from our thriving businesses to our schools, spaces, and celebrations.As our seven towns are different, residents in each town face different challenges and there is a wide variation in socio-economic outcomes. That’s why our policy is underscored by a seven-town approach, which enables us to better understand the needs, inequalities and aspirations of our communities. This is illustrated by our annual public health report, which highlights the vastly different outcomes that our residents face. For example, residents in Northfields can expect to live almost six years longer than those in Norwood Green. Parts of Southall have some of the worst health outcomes in Northwest London, and Southall also experienced the highest rates of COVID-19 related deaths in the borough. Adult Social Care in Ealing Ealing provides funded social care to just under 4,000 residents using a budget of just over £120m per annum. Our service aspires to outcome focused support plans that maximize the enormous strengths and assets that residents and communities have. Driven by a strong commitment to co-production we have a vibrant structure to hear the voices of those who draw on social care and their carers. Following a Local Government Association peer review in 2023 we have developed a multi-year delivery plan which focuses on strong quality assurance and delivering choice and control for our residents. Following a review in 2024 the LGA report said ““You have achieved outstanding progress over the past 22 months, successfully meeting each of the recommendations from the peer challenge.”We are not resting on our laurels and as our CQC assurance report indicates there is still more to do. Our delivery plan continues to focus on choice and control with excellent practice at its heart. Specifically, we are focusing on person-centered practice, technology enabled lives, modernised day opportunities – through our Better Days project, increasing the uptake of Direct Payments, developing accommodation based solutions and a real focus on working age adults.If you think you have what it takes to continue our improvement journey than contact Stuart Outterside, Interim Assistant Director on <a href="mailto:OuttersideS@ealing.gov.uk" target="_blank">OuttersideS@ealing.gov.uk</a> for an informal chat.To apply for this role, submit your CV and a supporting statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification for the role to <a href="mailto:seniorrecruitment@ealing.gov.uk" target="_blank">seniorrecruitment@ealing.gov.uk</a> by 5pm Monday 3 November 2025.Your CV should be tailored and include detail of your education, qualification, full employment history and membership of professional bodies.Please aim to keep your CV and supporting statement to two pages each and include your name at the top of both documents on all pages used.Online technical first round interviews will be held on 25th November, with final round in-person interviews scheduled to take place on 9th December at Perceval House in Ealing.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positivedifference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.Please note all applications will be determined on merit.<a href="https://www.ealing.gov.uk/download/downloads/id/21114/assistant_director_%E2%80%93_operations_-_adult_social_care.pdf" target="_blank">Role Profile</a><ul></ul>

London Borough of Ealing

Assistant Director – Operations – Adult Social Care

Ealing Adults Social Care is on an improvement journey so that we can enable the very best outcomes for residents..Our transformation is driven by a relentless focus on delivering a person-centred, community connected resident journey supported by effective governance, high quality practice and risk management all delivered within our resources. A key part of our improvement journey is creating a leadership team that can deliver on our ambition to create connected communities that lead to better lives. We have made excellent progress, but there is still much more we want to achieve.We are looking for an inspiring, experienced and values driven leader to undertake the newly created role of Head of Services Long Term. The role covers all ages long term, so the right candidate will have experience working across age groups, including those with a mental health need, a learning disability, neurodiversity or who have experienced trauma.You will be a registered Social Worker, with an aptitude for delivering the best in a complex, multi demand operational environment.Our visionAs a council our guiding vision is Connected Communities, the understanding that communities and the connections within help everyone to fulfil their potential and live healthy lives drives our work day in day out. In adult social care we also know that there will always be a need for a caring, effective and responsive service to meet the needs of our most vulnerable residents.About EalingEaling is home to over 375,000 people, and the population size has grown by 8.5% in the last decade. It is the third most diverse borough in London and the eighth most diverse borough in England and Wales – with over 1703 languages spoken and 56.8% of residents identifying as ethnically diverse. Our communities bring a wealth of traditions, perspectives and talents that enrich every aspect of life, from our thriving businesses to our schools, spaces, and celebrations.As our seven towns are different, residents in each town face different challenges and there is a wide variation in socio-economic outcomes. That’s why our policy is underscored by a seven-town approach, which enables us to better understand the needs, inequalities and aspirations of our communities. This is illustrated by our annual public health report, which highlights the vastly different outcomes that our residents face. For example, residents in Northfields can expect to live almost six years longer than those in Norwood Green. Parts of Southall have some of the worst health outcomes in Northwest London, and Southall also experienced the highest rates of COVID-19 related deaths in the borough.Adult Social Care in Ealing Ealing provides funded social care to just under 4,000 residents using a budget of just over £120m per annum. Our service aspires to outcome focused support plans that maximize the enormous strengths and assets that residents and communities have. Driven by a strong commitment to co-production we have a vibrant structure to hear the voices of those who draw on social care and their carers. Following a Local Government Association peer review in 2023 we have developed a multi-year delivery plan which focuses on strong quality assurance and delivering choice and control for our residents. Following a review in 2024 the LGA report said ““You have achieved outstanding progress over the past 22 months, successfully meeting each of the recommendations from the peer challenge.”We are not resting on our laurels and as our CQC assurance report indicates there is still more to do. Our delivery plan continues to focus on choice and control with excellent practice at its heart. Specifically, we are focusing on person-centered practice, technology enabled lives, modernised day opportunities – through our Better Days project, increasing the uptake of Direct Payments, developing accommodation based solutions and a real focus on working age adults.For an informal chat about the role please contact Stuart Outterside on 07960 182 143 or email <a href="mailto:outtersides@ealing.gov.uk" target="_blank">outtersides@ealing.gov.uk</a>To apply for this role, submit your CV and a supporting statement addressing how your skills, knowledge and experience meet the essential criteria on the person specification for the role to <a href="mailto:seniorrecruitment@ealing.gov.uk" target="_blank">seniorrecruitment@ealing.gov.uk</a> by 5pm Monday 3 November 2025. Your CV should be tailored and include detail of your education, qualification, full employment history and membership of professional bodies.Please aim to keep your CV and supporting statement to two pages each and include your name at the top of both documents on all pages used.Online technical first round interviews are due to take place during w/c 24th November, with final round in-person interviews scheduled to take place on 9th December at Perceval House in Ealing.You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.Please note all applications will be determined on merit.<a href="https://www.ealing.gov.uk/download/downloads/id/21113/head_of_service_long_term.pdf" target="_blank">Role Profile</a><ul></ul>

Head of Service Long Term

Ealing Council have an exciting new opportunity as Home Ownership Officer (Sales &amp; Alterations) available as a full-time role.Home Ownership Services is responsible for managing nearly 5,000 leasehold properties across Ealing.Our Home Ownership Team are responsible for the management of the Right to Buy Scheme, new build/shared ownership sales &amp; staircasing, lease extensions, enfranchisement, alterations to leasehold properties, deeds of variation and home information packs.The Home Ownership Officer (Sales &amp; Alterations) role:We are looking for a self-motivated customer focused officer, who is self-motivated and will take responsibility for delivering a quality service that achieves high levels of customer satisfaction. You will be working with our colleagues across Housing, the Council, and the Leaseholder Resident Association to ensure that we offer and provide our residents with an excellent home ownership and leasehold management service.As the Home Ownership Officer (Sales &amp; Alterations) you will be responsible for processing Right to Buy (RTB) applications through to completion in accordance with the procedures and to communicate effectively with customers over their eligibility and the status of their application and have a knowledge of key RTB legislation.Our ideal Home Ownership Officer (Sales &amp; Alterations) will have the below skills and experience:Experience of dealing with all aspects of Leasehold services i.e. staircasing, shared ownership resales, lease extensions, sub-letting, and pre-sale enquiries and be used to being a part of a dynamic busy service within a housing environment.You will be able to manage conflicting priorities within deadlines with excellent organisational and IT skills and demonstrate your ability to maintain focus whilst working under pressure to deadlines and delivering good customer service.Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) checkThis post is subject to Ealing’s enhanced vetting process.<a href="https://www.ealing.gov.uk/download/downloads/id/21111/role_profile_-_home_ownership_officer_sales_and_alterations.pdf" target="_blank">Role profile</a><a href="https://www.ealing.gov.uk/download/downloads/id/18483/ex-offenders_policy.pdf" target="_blank">Ex-offenders policy</a><ul></ul>

Home Ownership Officer (Sales and  Alterations)

Title: Handy Person North NeighbourhoodContract Type: Permanent, Full Time, 35 hours per weekSalary: £28,191 per annumReporting Office: West Ham Lane StratfordWorking Location: Across North East LondonPersona: Mobile (Full Manual Driving License Essential)Closing Date: 27th October at 11pmInterview Date: 3rd November. <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.DBSFor this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>Join our Estate Caretaking Service Team at L&amp;Q:<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EadkoS8pE20uWRbOYyO+GQZq48qLk7akO+h8xMgkv4TnseXbVfHSochMBSeP4Du3UJ" target="_blank">Role Profile Handyperson.docx</a> This is an exciting opportunity to join the Estate Caretaking Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.The role is for a Handy Person who will assist in the delivery of our estate services to provide a high standard of maintenance in communal areas, within our blocks, and on our estates.If this sounds like you, we would love for you to apply!Your impact in the role:You will be working as part of a team, but predominantly working alone, assisting in the delivery of our estate services to provide a high standard of minor repairs in communal areas, within our blocks, and on our estates.You will be carrying out communal repairs that will pre-planned projects involving painting, decorating, grounds work, and general improvement of schemes.You will also be liaising directly with L&amp;Q staff, residents, and contractors and you must have due regard to health &amp; safety and security issues.You will be responsible for the vehicle, tools and equipment provided to youWhat you'll bring:Capable of identifying H&amp;S risks and carrying out a variety of communal repair jobs.Trade skills or DIY or Gardening experience is essential.Full UK Driving Licence is essential.A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.Be self-motivated, proactive, and able to organise your time effectively and be aware of safe working practices.Confident in using basic IT packagesBe committed to providing excellent customer service We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! <ul></ul>

London and Quadrant Housing Trust

Handyperson North London - 7189

Title: Supply Chain DirectorContract Type: Permanent, 35 hours, Full-TimeSalary: Circa £110,000 per annum (London weighted salary) or Circa £95,000 per annum (Regional salary), dependant on experienceGrade: 14Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 22nd September 2025Interview Dates: 1st stage interviews will take place w/c 3rd November 2025 followed by 2nd stage interviews taking place W/C 17th November 2025 for those successful at first interview. Please note that in person interviews will be held for at least one of the interview stages for this role.Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA36iDNS2k9slRv5g9wfCEtTInYFZhztKV1SA2sevFNwWLmSXwCtNMRY/3tMIKVUQz" target="_blank">Supply Chain Director Role Profile.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our new Supply Chain Hub Team at L&amp;Q and Shape the Future of Buying at L&amp;Q:Why this role is exciting?This is a rare opportunity to lead a strategic transformation of Supply Chain management across one of the UK’s leading Housing Associations. As Supply Chain Director, you’ll be at the heart of shaping how L&amp;Q buys, manages, and collaborates with suppliers – driving innovation, efficiency, and resilience across our entire organisationYou won’t be managing tenders or day-to-day procurement delivery. Instead, you’ll be setting the strategic tone for Supply Chain activity across L&amp;Q, operating within a ‘hub and spoke’ model. You’ll focus on developing the Group wide Supply Chain framework including alignment to corporate strategy, relevant legislation and including the approach to category management. This is a key leadership role in L&amp;Q which will have real impact in leading the central Supply Chain ‘hub’ team – where working closely with the Commercial ‘spoke’ teams and wider business you’ll ensure the Supply Chain framework is fully implemented and subject to continuous improvement.Why we need you now?L&amp;Q is evolving. With increasing complexity in our operations and growing regulatory demands, we need a strategic leader who can bring clarity, consistency, and innovation to the management of our Supply Chain. This role is critical to ensuring how we buy services is not only compliant but also future-ready – supporting our mission to create better homes and communities.Who you’ll lead and work with?You’ll lead a small, but high-impact, central Supply Chain team (Hub) and provide strong leadership, performance management and direction to the leadership of the commercial ‘Spoke’ teams on the execution of the Supply Chain Framework, fostering a culture of collaboration, accountability, and continuous improvement. You’ll be collaborating with senior leaders across the business but also represent L&amp;Q externally in industry forums.If this sounds like you, we would love for you to apply!Your impact in the role:What you’llbe doing<ul><li>Strategic Leadership: Define and deliver a Supply Chain framework that aligns with L&amp;Q’s long-term goals.</li><li>Category Management: Lead the development of a robust category management approach that will be delivered by Spokes to streamline vendor relationships and reduce risk.</li><li>Hub &amp; Spoke Model: Oversee the central hub, ensuring seamless collaboration and compliance across all Spoke teams.</li><li>Spend, Process &amp; Systems Innovation: Drive continuous improvement through analysis of spend for efficiencies, standardised processes, data and improvements to technology.</li><li>Risk &amp; Compliance: Closely work with the Commercial ‘Spokes’ and wider business to ensure risks are identified, assessed and appropriate controls are put in place.</li><li>Stakeholder engagement: Work closely with internal departments and external partners to build a resilient and responsive supply chain</li></ul>How you’ll help in achieving L&amp;Q’s goals?<ul><li>Driving Strategic Alignment:By ensuring procurement activities are aligned across all departments the Supply Chain Director will ensure L&amp;Q is working towards cost effective, consistent and reliable services for all our residents</li><li>Enabling Operational Efficiency: Through the Hub and Spoke model the Supply Chain Director will drive the standardisation of policy, processes and standard operating procedures which will help to reduce duplication and inefficiencies across departments</li><li>Improving Spend Visibility and Control: Through effective spend analysis and category management the Supply Director will help departments fully understand where money’s being spent and the opportunities for consolidation and potential cost savings.</li></ul>What you'll bring:<ul><li>Proven experience in senior supply chain leadership roles - Essential</li><li>Deep understanding of category management, risk, and compliance - Essential</li><li>Strong commercial and financial acumen - Essential</li><li>Expertise in supply chain technologies (e.g. ERP) - Essential</li><li>Excellent stakeholder management and communication skills - Essential</li><li>Professional certifications (e.g., MCIPS, CSCP) highly desirable - Desirable</li><li>Experience in public sector procurement and regulatory environments – Essential</li><li>Advanced Practitioner status for the Procurement Act 2023 - Desirable</li></ul>A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! Senior Leadership RolesWe value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfil the role criteria.#TJ<ul></ul>

Supply Chain Director

Title: Scheme Improvement HandypersonContract Type: Permanent, Full Time, 35 hoursSalary: £28,191 per annum Grade: 3Reporting Office: London, Stratford Persona: Site Based Worker, Contractual hours to be worked from allocated site(s), with ad hoc office attendance as requiredClosing Date: 28th October at 9amInterview Dates: 3rd NovemberPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA1Bnc+eC9LdO/a2aPvs8raFDLnwDGqw/ROWz0WtiPnDkaGVrjqmOVNtWEjIrd82oi" target="_blank">Handyperson Role Profile.docx</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Scheme Improvement Team at L&amp;Q: The Scheme Improvement Team is part of our Caretaking Service and is a key function of our continuing commitment to providing a responsive customer-based service for our residents.Your impact in the role:<ul><li>You will be working as part of a team assisting in delivery of our estate services to provide a high standard of maintenance in communal areas, within our blocks and on our estates.</li><li>You will be carrying out pre-planned projects involving painting, decorating, grounds work, and general improvement of schemes, as well as some minor maintenance where necessary.</li><li>You will also be liaising directly with L&amp;Q staff, residents and contractors and you must have due regard to health &amp; safety and security issues.</li></ul>What you'll bring:<ul><li>You should be capable of carrying out a variety repair jobs and able to work effectively as part of a team and under your own initiative.</li><li>Capable of trade skills or DIY or Gardening experience is essential.</li><li>A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Trust.</li><li>Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.</li><li>Be self-motivated, proactive and able to organise your time effectively and aware of safe working practices.</li><li>It is an essential requirement that you have a good standard of both literacy and IT skills, as you will be required to use a PC undertaking online courses and assessments. We can further your skills during the probation period.</li></ul>A Full UK, manual, driving license is essential as you will be required to drive a company vehicle. (Large Ford Transit)DBSFor this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk/" target="_blank">www.homeoffice.gov.uk</a>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Handyperson Scheme Improvement - 7195

Title: Handyperson South London ServiceContract Type: Permanent – Full Time – 35 hoursSalary: £28,191 (London weighted salary)Reporting Office: London, StratfordWorking Location: South East LondonPersona: Mobile - (Full Manual UK Driver’s License Essential)Working Pattern: Monday to Friday 8 to 4pmPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHACOyZgKRZVh+5yatYGu0H1Fr88hcPKzVww67SYhTR/rqOmGmg+LcSy9HxTLdTQHxt" target="_blank"></a><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHACOyZgKRZVh+5yatYGu0H1Fr88hcPKzVww67SYhTR/rqOmGmg+LcSy9HxTLdTQHxt" target="_blank">Handyperson Role Profile.docx</a><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHACOyZgKRZVh+5yatYGu0H1Fr88hcPKzVww67SYhTR/rqOmGmg+LcSy9HxTLdTQHxt" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Estate Services Team at L&amp;Q:This is an exciting opportunity to join the Caretaking Operational Support Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.Your impact in the role:<ul><li>You will be working as part of a team assisting in the delivery of our estate services to provide a high standard of minor repairs in communal areas, within our blocks, and on our estates.</li><li>You will also be carrying out pre-planned projects involving painting, grounds work, and general improvement of schemes</li><li>You will be liaising directly with L&amp;Q staff, residents, and contractors and you must have due regard to health &amp; safety and security issues</li><li>You will be responsible for the vehicle, tools and equipment provided to you</li></ul>What you'll bring:<ul><li>Capable of identifying H&amp;S risks and carrying out a variety of communal repair jobs</li><li>Trade skills or DIY or Gardening experience is essential.</li><li>A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.</li><li>Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.</li><li>Be self-motivated, proactive, and able to organise your time effectively and be aware of safe working practices.</li><li>Confident in using basic IT packages</li><li>Be committed to providing excellent customer service </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Handyperson South - 7194

The National Referral Mechanism is a vital framework designed to identify and support victims of human trafficking and modern slavery. NRMs play a crucial role in ensuring that children who are at risk or who have experienced exploitation receive the appropriate protection and assistance. The primary objective of NRMs is to streamline and coordinate the efforts of various stakeholders, such as law enforcement agencies, social services, non-governmental organizations (NGOs), and other relevant bodies, to provide a comprehensive response to human trafficking and modern slavery and ensure the safeguarding of the child.The context in which NRMs operate is often complex and multifaceted. Human trafficking and modern slavery are crimes that can have far-reaching consequences, impacting not only the individuals directly involved but also their families, communities, and societies at large. The victims of these crimes are often vulnerable individuals who may be subjected to physical and psychological abuse, forced labour, sexual exploitation, and other forms of coercion. The hidden nature of these crimes makes it challenging to identify victims and provide them with the necessary support. The National Referral Mechanism identifies and protects victims of exploitation, including children at risk. This role will support the coordination of Birmingham's Devolved Home Office NRM Decision-making process for children including organising and facilitation of the Panel's operations, and logging referrals. Support will also be provided to the NRM Coordinator to gather and prepare necessary information for presentation at Panel. We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.(Please not that this role is a 12 month fixed term contract)About you:<ul> <li>Supporting to coordination and development of the Trust Devolved Decision-Making Pilot in conjunction with Home Office guidance.</li> <li>Working in multi-agency partnership to safeguard and promote the welfare of children and young people at risk, escalating concerns where required.</li> <li>Ensuring proper documentation supports the NRM Panel’s operations and aligns with Home Office guidance, including referrals, templates, minutes, and required reporting.</li> <li>Maintaining a tracking system for NRM Panel cases, ensuring warning markers are updated or removed in line with procedural requirements on Eclipse.</li> <li>Assisting in generating accurate, timely performance data for the Home Office and Steering Board while maintaining databases and performing analysis for reporting.</li> <li>Providing guidance to a range of agencies and organisations regarding the NRM process and the targeting and exploitation of children.</li> <li>Organising training to ensure Trust staff understand NRM processes and associated legislation to support increased quality and rate of referrals. </li> <li>Assisting in completion of budget reporting to Home Office.</li></ul>This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

National Referral Mechanism Officer - 12m FTC

To apply for this role: Follow this vacancy link only: <a href="https://birminghamchildrenstrust.goassemble.com/opportunities/89301-mentor-volunteer-2025-05-15 " target="_blank">CLICK HERE TO APPLY</a> Birmingham Children’s Trust is looking for dedicated and compassionate volunteers to support children and young people in care and care leavers. Many of our young people simply need a reliable person they can trust — someone who will be there for them consistently and without judgement. Through a range of programmes, you can make a genuine difference:Independent Visitors – Befriending Service (Ages 8–17)Independent Visitors (IVs) are matched with children in care to offer friendship, consistency, and fun experiences. Many have little or no contact with their birth families. You’ll visit regularly and enjoy activities together — such as going to the park, cinema, theatre, bowling, or exploring new hobbies — building trust, confidence, and a sense of stability. Develop Me Mentoring Programme (Ages 16–25)Develop Me matches mentors with young people in care and care leavers to help them set and achieve personal goals, explore education or work opportunities, and build life skills. You’ll offer encouragement, promote wellbeing, and provide a safe space to talk, helping them grow in confidence and independence. Next Step – Befriending Service (Ages 16–25) Next Step supports care experienced young people who may be socially isolated. Volunteers offer friendship, companionship, and opportunities to socialise. You’ll help them build connections, improve wellbeing, and learn practical skills such as cooking, budgeting, and preparing for work, alongside creative and fitness activities to boost confidence. As a volunteer, you will be a positive, consistent presence in a young person’s life, offering encouragement, guidance, and a safe space to talk. Whether through befriending, mentoring, or shared activities, your support can help them grow in confidence and feel more connected.You might: <ul> <li>Spend regular quality time together, building trust and rapport.</li> <li>Encourage them to try new activities and experiences.</li> <li>Support their personal goals, whether in education, work, hobbies, or wellbeing</li> <li> Help develop essential life and social skills.</li> <li>Provide a listening ear during challenges or changes.</li> <li>Signpost to useful opportunities, services, and resources.</li> <li>Celebrate their achievements, big or small.</li></ul>Time commitment: We ask for 1–2 hours per week and a minimum commitment of 12 months to provide stability and consistency for the young person you support. What We’re Looking For We need people who are:<ul> <li> Reliable, trustworthy and approachable</li> <li>Able to listen without judgement</li> <li>Skilled at building rapport with young people</li> <li>Passionate about supporting children and young adults to reach their potential</li></ul>What We Offer<ul> <li>Free DBS check provided</li> <li>Full training in mentoring, befriending, safeguarding, communication skills, relationship building and coaching.</li> <li>Opportunities to attend events and activities with young people.</li> <li>Ongoing support from our team.</li> <li>The chance to make a genuine, lasting difference in a young person’s life </li></ul>Additional InformationInterviews: Rolling, August – December 2025Closing date: Rolling – please apply early, as opportunities may close once enough applications are received Your time and support could change a young person’s life – and you might find it changes yours too. Please click the link at the top of this advert for more information about the different volunteer opportunities available with the Trust: Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Volunteer at The Trust

At Birmingham Children’s Trust, we are committed to providing outstanding care and support to children and families across Birmingham. Our mission is to ensure every child has the opportunity to thrive in a safe, nurturing environment.You will be joining Adoption &amp; Fostering Family Finding Team 1, a passionate, experienced and dedicated Team that is part of a dynamic and innovative Regional Adoption Agency, Adopt Birmingham. The agency is also registered as a Voluntary Adoption Agency. We are seeking a Family Finding Senior Social Worker who will be responsible for identifying suitable families for children with adoption or long term fostering plans. We are committed to finding internal adopters and foster carers for our Birmingham children, but we also work nationally with external Adoption and Fostering Agencies to avoid delay and to ensure we find the right permanent matches for children. You will work closely with the team around the child, to assess each child’s permanence and support needs. You will have a lead responsibility for coordinating and chairing professionals’ meetings to plan and progress children’s permanence matches. This role includes working directly with the child and supporting relevant professionals and carers to enable each child to have a successful transition to their new family. We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.About you:<ul> <li>To undertake family finding for specific children requiring permanent families via the Directorate’s Resources and via external resources. Where appropriate it may be necessary to feature children within the wider press.</li> <li>To work with other Local Authorities and external Adoption and Fostering Agencies to secure the appropriate permanence placement of children.</li> <li>To develop good working liaison with colleagues in the Directorate and to act as an adviser on adoption and fostering issues where appropriate. This includes working with Legal Services and Children’s Social Workers on a regular basis.</li> <li>To participate in formulating and implementing children’s Care Plans, Adoption and Fostering Support Plans, Matching and Placement Reports and Placement Plans for children requiring permanent families.</li> <li>To comply with BCT Safeguarding Policy and undertake to report, follow up and respond to any safeguarding issues for children as they arise.</li> <li>To provide statements to Court and the necessary matching and family finding reports to Adoption Panels, External Funding Teams and Heads of Adoption and Fostering Service, and when required to attend Court or Panel.</li> <li>To comply with Adoption and Fostering Standards and Regulations and those standards and timescales set by the Adoption and Fostering Service (including the Statement of Purpose and Business Plan).</li> <li>To facilitate, chair and plan meetings, including Professionals Meetings, Matching and Support Meetings and Transitions and Placement Planning Meetings</li> <li>Are you committed to professional learning and development and willing to adhere to Birmingham Children’s Trust values?</li></ul>This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship. We are proud to be an Equal Opportunities Employer. Birmingham is widely recognised as one of the UK’s most diverse cities; Birmingham Children’s Trust celebrates that diversity in many different ways and are committed to creating an inclusive environment for all employees. We therefore seek to increase the diversity of our staff group, to reflect the children and families we work with. We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do. Help us to change children and young people’s lives!At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.Why Join Us?<ul> <li>Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li>Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li>Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li>Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul>Our ValuesWe approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.Join us and together, we can create a brighter future for all.SafeguardingAt Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence. Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Family Finding Senior Social Worker

About the roleThis is an exciting opportunity to join North Northamptonshire Councils Provider Quality Assurance Team. The role is a permanent role within the team. Where care services are commissioned and funded by North Northamptonshire Council, the team are responsible for assuring that care provision is of a high standard and excellent quality.What will you be doing?You will work with the team manager to shape and embed a robust quality offer to our commissioned providers; you will have an allocated portfolio of social care provider services that you will complete annual visits too to check the quality of care services being provided.You will be required to respond to Notifications of Concerns when they are raised about a care provider to address any potential issues, and work effectively with system partners internally and externally where necessary. You will lead, support, and engage with services and those that they support to promote service development and support.About youWe are seeking to recruit a highly motivated and tenacious individual who has high aspirations for people in North Northants drawing on social care services, you will have extensive experience in working in provider services or in a quality assurance / inspection function.Please contact:<a href="mailto:Andy.WoodallBuchanan@northnorthants.gov.uk" target="_blank">Andy.WoodallBuchanan@northnorthants.gov.uk</a> or <a href="mailto:Ruth.Mee@northnorthants.gov.uk" target="_blank">Ruth.Mee@northnorthants.gov.uk</a> for an informal discussion on the role.The closing date for submitting any expressions of interest is the end of the day 26th October 2025 and interviews are due to take place in week beginning 10th November 2025. Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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North Northamptonshire Council

Contract, Quality & Outcomes Officer 

About the role⭐ Senior Contact and Response Officers × 2We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.About the roleDo you have a passion for supporting older and more vulnerable residents – and the leadership skills to inspire and guide others to deliver exceptional services?This is an exciting opportunity to join North Northamptonshire Council’s Housing Management Service at a time of real change and investment. We are reshaping our services to be more visible, proactive and closer to tenants than ever before, and our sheltered housing team and contact centre are central to this transformation.As a Senior Contact and Response Officer, you’ll lead a team of Officers, ensuring that all alarm activations and calls are responded to and residents living in our schemes are safe and well and feel truly supported. In addition, the contact centre acts as housings out of hours emergency response service and takes responsibility for calls relating to other housing service areas. You’ll be a visible leader – coaching staff, monitoring standards, and ensuring that every resident feels valued, listened to and connected.You will be part of a service that is:<ul><li>Visible and connected – stronger links with residents, families and communities.</li><li>Supportive and responsive – helping vulnerable residents live independently and safely.</li><li>Engaged and Responsive – giving residents comfort that we are here for them when they most need it. </li></ul>This is a rewarding leadership role that combines people management, service improvement and hands-on engagement with residents What will you be doing?What you will be doingYou’ll lead and support the day-to-day management of the Contact and Response centre and staff. Your work will include:<ul><li>Providing direction, coaching and line management to Officers.</li><li>Monitoring health &amp; safety, fire safety and compliance across schemes.</li><li>Ensuring consistent, high-quality services for older and vulnerable residents.</li><li>Responding to complex or sensitive resident issues and safeguarding concerns.</li><li>Supporting the organisation of activities that reduce isolation and promote wellbeing.</li><li>Building strong working relationships with Housing Officers, Tenancy Support, Caretakers and external partners.</li><li>Driving service improvements and identifying new ways to enhance resident experience.</li><li>Acting as the main point of escalation for scheme-related enquiries or incidents.</li></ul>This is a varied role where you can make a visible difference – to residents, to staff and to the wider service.About youAbout youWe’re looking for an experienced and motivated housing professional with strong leadership skills and a genuine commitment to supporting older and vulnerable people.What you’ll bring to the role:<ul><li>Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.</li><li>Experience of managing a contact centre preferably linked to the provision of sheltered, supported or independent-living services.</li><li>Excellent people-management skills with the ability to lead, coach and motivate staff.</li><li>A sound understanding of safeguarding, support planning and housing management.</li><li>Strong communication and interpersonal skills – approachable, empathetic and confident.</li><li>The ability to balance compassion with compliance, ensuring services meet high standards.</li><li>A proactive, problem-solving approach with a focus on continuous improvement.</li></ul>This is an excellent opportunity to step into a senior role in a forward-looking housing service and make a lasting difference to the lives of residents across North Northamptonshire.Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About usOur Values and BehavioursOur values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur Key CommitmentsOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)





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