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HM Prison & Probation Service

13267 - Operational Support Grade - HMP Frankland (Prison Support Role)

13269 - Operational Support Grade - HMP Woodhill (Prison Support Role)

13270 - Operational Support Grade - HMP Eastwood Park  (Prison Support Role)

<h4>Job summary</h4><p>The AGO is a ministerial department serving the Attorney General and the Solicitor General (the Law Officers). The Law Officers are the Government’s chief legal advisers. </p><p>The Law Officers make important decisions that affect public life. Among other things, they decide whether to send criminal sentences that may be too low to the Court of Appeal; whether to open inquests into deaths (for example, the Attorney General made the decision to open new inquests into the deaths at Hillsborough); are the Government’s chief legal advisors, providing advice to both the Prime Minister and Secretaries of State on a range of pressing issues touching on every aspect of daily life in the UK; and they represent the Crown Prosecution Service and Serious Fraud Office in Parliament.</p><p>The Office comprises around 66 multidisciplinary, engaged and high performing team members advising and supporting the Law Officers in all aspects of their work. We pride ourselves on our problem-solving creativity, sophisticated political and handling awareness, and smart ways of working. </p><p>The Law Officers also work alongside the Justice Secretary and Home Secretary to provide a more efficient, effective, and accountable criminal justice system for victims and the public.<br><br>The AGO comprises a high-performing, multi-disciplinary, engaged, and resilient team that prides itself on our:<br><br>• legal professional excellence and creativity;<br>• role and reputation;<br>• team spirit, ethos, and values; and<br>• individual development and wellbeing.<br><br>While the workload can be demanding and there may be times of pressure, the AGO is committed to staff wellbeing and ensuring colleagues have all the support and resources they need to succeed and ensuring our staff maintain a healthy work-life balance. AGO operates a hybrid working policy where there is a requirement of 60% office attendance.<br><br>AGO supports the Civil Service vision of being recognised as the UK’s most inclusive employer, by setting stretching diversity and equality objectives for our organisation.<br><br>AGO is an employer which promotes equality and aims to reflect the diversity of the society in which we live. It is committed to maximising the skills and potential of all its staff. We welcome applications from all suitably qualified persons irrespective of disability, race, colour, nationality, ethnic or national origins, gender, age, sexual orientation, gender reassignment, marital status or religion/belief.</p><p>Further information about the work of the Law Officers and the Office can be found at <a href="http://www.gov.uk/ago" target="_blank">www.gov.uk/ago</a></p><h4>Job description</h4><p>The Corporate Services Team (CST) provides a wide range of corporate (including Finance, HR, Project Management, IT Security, Records Management, Business Planning and Management Information) and casework services to the AGO. </p><p>The team is the central hub of the department, working collaboratively across office, the Law Officer’s Departments (LODs) and wider Whitehall in delivery of its objectives. </p><p>CST is a multi-disciplinary, high functioning, enthusiastic team that delivers to the highest standards. Support colleagues in a wide range of corporate and administrative functions.</p><p>We are looking for applicants who are committed to delivering high quality work and can demonstrate attention to detail, excellent organisational skills and the ability to work across boundaries. </p><p>The job holder will be responsible for ensuring that they share and capture their personal knowledge/skills/expertise across the AGO, by adhering to the file storage and retention policy as well as completion of Know-How guides, training and mentoring. </p><h4>Person specification</h4><p><strong>Corporate </strong></p><p>To support colleagues in all administrative functions relating to corporate services professions, such as:</p><ul><li>Finance</li><li>Recruitment</li><li>HR</li><li>Knowledge and Information Management</li><li>Security</li><li>Correspondence </li></ul><p>The job holder is expected to have basic skills on Microsoft products, including Word and Excel. And be able to communicate effectively both written and verbal.</p><p>The job holder will be responsible for ensuring that they share and capture their personal knowledge/skills/expertise across the AGO, by adhering to the file storage and retention policy as well as completion of Know-How guides, training and mentoring. </p><p><strong>Correspondence </strong></p><ul><li>To support the Correspondence Officers by undertaking administrative functions relating to correspondence actions including:</li><li>Screening physical post and managing the correspondence email inbox- allocating matters as appropriate to the correspondence team.</li><li>Assist in the drafting of letters to be sent out relating to ULS matters and Freedom of Information requests</li><li>Answering Public Enquiry Line calls and directing callers to relevant organisations where appropriate.</li></ul><p><strong>Case Progression</strong></p><ul><li>Cradle to grave management of ULS casework under the Unduly Lenient Sentence Scheme, via the digital application system.</li><li>Regular attendance to ULS referral hearings.</li><li>To monitor the accuracy of data received into the team, challenging appropriately that which does not meet CPS policy, seeking guidance where necessary.</li><li>Working to ensure a high standard of AGO casework statistics.</li><li>Direct Liaison with internal and external stakeholders.</li><li>Managing administration of Nominations</li></ul><p><strong>Knowledge and Information Management (KIM) </strong></p><ul><li>Assisting the KIM lead to ensure effective records are held regarding data. </li><li>Ensure AGO meets its statutory obligations in all areas pertaining data protection and storage. </li><li>Provide advice and support to AGO staff on the correct application of policies and procedures.</li></ul><p><strong>Office and Corporate Management</strong></p><ul><li>Assist colleagues with any IT or other corporate queries or concerns relating to the office. </li><li>To book travel and accommodation for ministers and staff for national and international events.</li><li>Where appropriate, undertake searches of organisational information to assist the FOI team.</li></ul><p><strong>Recruitment</strong></p><ul><li>Providing support to HR and Recruitment managers to ensure timely progress of recruitment campaigns.</li><li>Answering recruitment queries from colleagues and external candidates where appropriate. </li><li>Liaising directly with GLD shared service recruitment contacts and organisations to ensure the progression of onboarding. </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Managing a Quality Service</li><li>Working Together</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £30,468, Attorney General's Office contributes £8,826 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><p><strong>Contract Terms</strong></p><p>The successful candidate will need to hold or be in the process of gaining security clearance before being in post. Exceptional circumstances where SC may not be confirmed at time of starting will be dealt with on a case by case basis, but the continuation of post will rely on successful clearance being given. </p><p>The vacancy will be filled on loan or fixed-term appointment for an initial period of two years, with the possibility of an extension by mutual agreement. It is envisaged that the successful candidate will take up post in early September. If the incumbent is applying on temporary promotion, they will revert to their previous substantive grade and salary after the loan. There is the potential for permanent inward transfer, although this is by exception. Several criteria must be met concerning individual performance, business need and individual career development. A copy of AGO’s policy on secondment extensions and inward transfers can be made available upon request.</p><p>The transfer would be considered voluntary and so would not attract excess fares, travel costs or relocation costs.</p><p>Please note, due to the nature of loan agreements and the necessary release of staff into a new role, candidates will be required to discuss the loan and transfer with management at their home department prior to application. We will require confirmation that you have discussed this with management and they are content to release you into a new role, upon acceptance of any role. </p><p>Please note that any move across the Civil Service on or after October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers. You may however be eligible to claim tax free childcare. </p><p><strong>Salary</strong></p><p>Existing civil servants on level transfer will retain their current basic salary if it is within the AGO pay range. If your salary is higher than AGO maxima you will be placed on the maxima of the pay range and receive the difference as a mark-time allowance, if agreed by HR.</p><p>Where your salary is below AGO’s minima you will be raised to the minima of the pay range £30,468. Any reserved rights to London Weighting or associated London allowances, will be consolidated into basic salary before the uplift to AGO’s minima. Any other allowances will not be retained on moving to AGO. If this results in your salary exceeding the pay range maxima, you will retain the difference on a mark-time basis.</p><p>On promotion there will be an increase of 10% to your current basic salary, or move to the pay range minima, whichever is the highest. If you are in receipt of any reserved rights to London Weighting or associated London allowances, these will be consolidated after applying the 10% promotion calculation. After this calculation if your salary is below the minima of the pay range, you will be moved to the minima of the pay range. Any other allowances will not be retained on promotion.</p><p><strong>Hours and Holiday</strong></p><p>You will be expected to work a 5-day week of 37 hours (excluding lunch breaks).</p><p>AGO is committed to flexible working, but business needs for some roles may limit the scope for particular working patterns. You are encouraged to contact the relevant manager to discuss the position for specific roles<strong>.</strong></p><p>The annual leave allowance for those who joined the Civil Service before 1st July 2013 is 26.5 days per annum, and then 31.5 days after 5 years’ service, plus 9 public and privilege days.</p><p>For those who joined the Civil Service on or after 1st July 2013, or those on modernised terms and conditions, the annual leave allowance is 25 days rising to 30 days, plus 9 public and privilege days.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<p><strong>Required Skills, Experience and Behaviours </strong></p><p>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths</p><p>Applicants must be able to demonstrate the following Success Profiles behaviours in your application and at the interview at Administrative Officer (AO) level:</p><ul><li>Delivery at Pace – Application and interview - <strong>lead behaviour</strong></li><li>Managing a Quality Service – Application and interview</li><li>Working Together – Application</li><li>Making Effective Decisions – Application and interview</li></ul><p>Your application will be sifted by an AGO panel. In the event that we receive a high number of applications, an initial sift will be carried out on the lead behaviour: <strong>Delivering at Pace.</strong></p><p><strong>Interviews will take place in the week commencing 16 February virtually. Please note this may be subject to change. </strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Astrid Goodwin</li><li>Email : <a href="mailto:Astrid.goodwin1@attorneygeneral.gov.uk" target="_blank">Astrid.goodwin1@attorneygeneral.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@attorneygeneral.gov.uk" target="_blank">Recruitment@attorneygeneral.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2MjQmdmVyaWZ5PTkyN2I4OTc4MzQ0MDYxYThlMzA4OWU3MjA3MDU3Mjg2JnJlcXNpZz0xNzY3NjczMjkxLWM5MzM5MGY1MjE4MTMyODQwMmMzYTM4MjQ0MTQ2ZjIzNzEwMmZjNWQ=" target="_blank">AO CST Pack V1 Opens in new window</a> (pdf, 422kB)

Attorney General's Office

Case Progression and Corporate Officer

Senior Landfill Disposals Tax Specialist

Home Office

Senior Business Analyst

Lead Business Analyst

<h4>Job summary</h4><p>We’re excited to offer an opportunity to join the Delivery, Productivity &amp; Workforce team at the Planning Inspectorate – a team dedicated to driving operational excellence and smarter ways of working. </p><p>As part of the Planning, Reporting and Operational Excellence function, this role sits at the heart of our mission: turning data into insight and insight into action. You will deliver meaningful, accessible information to a wide range of audiences and translate outcomes into tangible improvements that make a real difference. </p><p>Working closely with and supporting the Planning, Reporting and Operational Excellence Lead, you will help ensure decisions are informed, performance is optimised, and change is impactful. You’ll champion continuous improvement, foster smarter working practices, and play a key role in shaping a culture of excellence across the organisation. </p><p>This is your chance to influence how we work, drive positive change, and contribute to outcomes that matter. </p><h4>Job description</h4><p>You’ll bring proven experience in planning, reporting and operational improvement within complex organisations, supported by practical knowledge of analytical tools and data visualisation, including Power BI and Excel, to turn information into actionable insight. </p><p>Excellent communication and influencing skills are essential, as you’ll need to engage, build trust and collaborate effectively across the organisation. You should be confident interpreting complex data sets and presenting findings clearly and persuasively, with an understanding of performance management principles such as KPIs, scorecards and continuous improvement. </p><p>A proactive, motivated and solutions focused mindset is key, along with the ability to thrive in a collaborative, fast paced environment. </p><p>In this role, you’ll work closely with the Planning, Reporting &amp; Operational Excellence Lead to gather and analyse performance data, produce tailored reports and dashboards, and identify trends, risks and opportunities. You’ll translate analysis into practical recommendations, champion continuous improvement and influence positive change by building strong relationships across teams and coordinating inputs from multiple stakeholders. </p><p>The role brings challenges such as balancing competing priorities, navigating complex data sources and securing buy-in from stakeholders with differing perspectives. If you’re ready to drive improvements that make a real impact, this is an opportunity to shape how we work and help embed a culture of excellence across the organisation.</p><p><strong>Salary</strong></p><p>New entrants to the Civil Service are expected to start on the minimum of the pay band. Internal rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest. </p><p>This role is being advertised at SEO Grade. </p><p><strong>Working hours:</strong></p><p>Standard working week is 37 hours, flexible working hours policy available. </p><p>We will also consider a job share, where two part-time roles could cover the responsibilities of this position. If you would like to apply on this basis, please indicate this in your application. </p><p>The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.</p><p>We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services. </p><p></p><p>For further information on the Planning Inspectorate, please visit our careers page at <a href="https://www.civil-service-careers.gov.uk/departments/pins-hub/" target="_blank">Civil Service Careers</a></p><p><strong>Office Attendance</strong></p><p>This role is contractually based in Bristol, 10 minute walk from Temple Meads train station. We recognise and value the mutual benefits of hybrid working and have a flexible approach to in person attendance, which can vary dependent on the requirements of individual business units - the details of which can be discussed with candidates if invited to attend an interview.</p><h4>Person specification</h4><p><strong>We will assess your application against the Essential Criteria listed: </strong></p><p><strong>Essential Criteria </strong></p><ul><li>Excellent analytical skills with experience interpreting complex data sets and translating them into actionable insights </li><li>Proficiency in Power BI, MS Excel and other data visualisation tools </li><li>Excellent communication skills, with the ability to tailor messaging for different audiences, including senior leaders and operational teams </li><li>Understanding of performance management principles, including KPIs, scorecards, and continuous improvement </li><li>Ability to work collaboratively across functions, including ICT, Digital &amp; Data, and operational services </li><li>Excellent organisational skills, with experience of reporting cycles and coordinating inputs from multiple stakeholders </li></ul><p>For guidance on how to structure your application please visit: <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank"><strong>About the application process , Civil Service Careers</strong></a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Knowledge of data analysis and Presentation of Data</li><li>Ability to communicate to diverse audiences</li><li>Ability to translate data into actionable improvements</li></ul><h4>Benefits</h4>Alongside your salary of £46,689, Planning Inspectorate contributes £13,525 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.</li><li>A working culture which encourages inclusion and diversity.</li><li>25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.</li><li>Generous family friendly policies.</li></ul><p>Fast and modern IT kit which utilises Windows 11 and Microsoft 365, enabling seamless working from home and collaboration across teams.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application</strong></p><p>Complete the online application form on Civil Service Jobs which requires the following information: </p><ul><li><strong>A CV: </strong>The CV section lets you share your job history. List your jobs, how long you worked at each, and briefly describe your roles and duties. Make sure to show how your experience matches the essential criteria of the job you're applying for. Type or paste this information into the 'Employment History' box in the online application. You can't attach your CV.</li><li><strong>A Personal Statement (750 words max):</strong> The personal statement lets you explain why you're a good fit for the job in more detail. Use it to show how you meet the essential criteria listed in our advert that we're looking for. </li></ul><p>If there are many applications, we might use a lead sift. This means we'll first check if you meet the key requirement listed below. If you don't, we won't review the rest of your application. </p><ul><li>Excellent analytical skills with experience interpreting complex data sets and translating them into actionable insights </li></ul><p>All shortlisted candidates will be advised of the outcome shortly afterwards.</p><p><strong>Interview </strong></p><p>If you are shortlisted, you will:</p><ul><li>Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role</li><li>Interviews will be a blend of behaviour, experience and technical questions </li></ul><p>Candidates who pass the shortlist stage will receive full assessment details with their interview invitations. </p><p><strong>Other Information</strong></p><p><strong>Shortlist Date: w/c 26th January 2026</strong></p><p><strong>Interview Date: w/c 9th February 2026</strong></p><p>Interviews will be held at The Planning Inspectorate office in Bristol, a 10 minute walk from Temple Meads train station. </p><p>The Planning Inspectorate does not fund travel and subsistence for candidates to attend interviews. </p><p><strong>Reserve list</strong></p><p>A reserve list may be held for a period of 6 months from which further appointments can be made. </p><p><strong>Future Matches</strong></p><p>Candidates who demonstrate strong potential and future readiness but score just below the required level at interview may be considered for alternative positions. These roles may be at a lower grade but align with their skills and offer opportunities for growth. </p><p>We encourage all candidates to make themselves familiar with the role and what we will be assessing you against which is detailed in the Person Specification. </p><p><strong>ID and Documents</strong></p><p>If the job needs specific qualifications or memberships and you get the job, you'll need to send scanned or photographed images of them before you start.</p><p>We must check that any successful candidates are allowed to work for the Civil Service before we employ them. If successful, you will be asked to do a right to work check using identity document validation technology (IDVT) through the services of an Identity Service Provider (IDSP), Civil Service Jobs. If we are unable to confirm your right to work and through the IDVT we will need to do a manual right to work check using original documents with you in person. </p><p><strong>Visa Sponsorship</strong></p><p>The Planning Inspectorate cannot offer Visa sponsorship to candidates, we do not hold a Visa sponsorship licence. </p><p><strong>Disability Confident Interview scheme/Reasonable Adjustments</strong></p><p>The Civil Service values diversity and offers equal opportunities. We have a Disability Confident Interview scheme for candidates with disabilities who meet the job's minimum criteria. We will also provide reasonable adjustments to all where possible. For more information please see <a href="https://www.civil-service-careers.gov.uk/reasonable-adjustments/" target="_blank">Reasonable Adjustments , Civil Service Careers</a>. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Rebecca Mandeville-Norden</li><li>Email : <a href="mailto:PINS.Recruitment@planninginspectorate.gov.uk" target="_blank">PINS.Recruitment@planninginspectorate.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:PINS.Recruitment@planninginspectorate.gov.uk" target="_blank">PINS.Recruitment@planninginspectorate.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Principles and you wish to make a complaint, you should contact in the first instance: The Vacancy Manager via the Recruitment Team (<a href="mailto:PINS.Recruitment@planninginspectorate.gov.uk" target="_blank">PINS.Recruitment@planninginspectorate.gov.uk</a>). <br>If you are not satisfied with the response, you receive you should then contact, Chief People Officer, via the Recruitment Team (<a href="mailto:PINS.Recruitment@planninginspectorate.gov.uk" target="_blank">PINS.Recruitment@planninginspectorate.gov.uk</a>).<br>If you are still not satisfied with the response you receive from the Planning Inspectorate, you can contact the Office of the Civil Service Commission. <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/recruitme…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NDUmdmVyaWZ5PWExMWE0N2E2YjYzYzU4ODdlNTI5ZTA2OTA0YzhiNzhlJnJlcXNpZz0xNzY3NjczMzAwLTNmMTk1YzA0ZGEwZWQyN2QyNmM2MDQ1NTExMjgzYWQ5YTY4NGZkZDI=" target="_blank">EVP(Great_Place_To_Work) Opens in new window</a> (pdf, 534kB)

Performance Reporting Manager

<h4>Job summary</h4><p><strong>About us</strong></p><p>We are an arm’s length body of the Welsh Government, responsible for the strategy, funding and oversight of:</p><ul><li>further education</li><li>higher education including research and innovation;</li><li>apprenticeships</li><li>adult community learning; and local authority maintained school sixth forms.</li></ul><p>We work in close collaboration with our partners to enable a tertiary education and research system which is centred around the needs of learners; society; and economy with excellence, equality and engagement at its heart.</p><p>Our values really matter to us, they help shape the culture of our organisation:</p><ul><li><strong>Dysgu</strong> (to learn; to teach; to educate) - learning is at the heart of everything we do. We believe curiosity fuels innovation and helps expand our horizons.</li><li><strong>Cydweithio</strong> (to work together; to collaborate; to co-operate) - we can achieve far more together than we ever could alone.</li><li><strong>Cynnwys Pawb</strong> (to include everyone; to involve everyone) - we are passionate about inclusion, seeking to create the right conditions for everyone to achieve their full potential.</li><li><strong>Rhagori </strong>(to exceed; to excel) - we have high aspirations for tertiary education and research in Wales and always set high standards for ourselves to be the best we can be.</li></ul><p>We are proud to be a Disability Confident employer and accredited as a Living Wage employer.</p><p><strong>Location</strong></p><p>Our headquarters is in 2, Capital Quarter, Cardiff, which has been specifically designed to meet our needs. This is where most colleagues will meet to collaborate, both with each other and with stakeholders.</p><p>As we operate across Wales, we also have limited office and collaboration space in Welsh Government offices in Llandudno Junction, Aberystwyth, Swansea and Merthyr Tydfil.</p><p><strong>Main purpose of the job</strong></p><p>Continuing and intensifying work on equality of opportunity and welfare, is a vital tool in building a fairer, more equal, healthier Wales. As a senior manager, you will play an important role in Medr’s efforts in promoting equality of opportunity and enhancing staff and student welfare. You will contribute to creating a more equitable tertiary education system for all who can benefit from it.</p><p>The role will provide the opportunity to develop and implement tertiary education policy within the Widening Access and Inclusion Team, and work across Medr and collaborate with partners to achieve these goals.</p><p>As a senior manager, you will develop, implement, and monitor equality of opportunity- and staff and student welfare-related policies, ensuring compliance with relevant legislation.</p><h4>Job description</h4><p><strong>What you'll be doing</strong></p><p>You will:</p><ul><li>Provide advice on relevant policy areas, ensuring policy development is evidence-informed and aligned to legislation and government expectations set out in strategies, plans and best practice by working across Medr with Welsh Government and other UK- and Wales-specific organisations;</li><li>Work with tertiary education providers and other partners, working across Wales, and across the UK where appropriate, building relationships that will support the realisation of Medr’s ambitions on equality of opportunity and welfare;</li><li>Deliver on Medr’s regulatory and funding responsibilities, including through oversight and monitoring of relevant parts of the tertiary regulatory approach and funding activities that support equality of opportunity and welfare;</li><li>Provide assurance to, and seek advice from, Medr groups and committees on equality of opportunity and welfare policy development, implementation, funding and outcomes;</li><li>Working collaboratively across Medr to ensure that policy development draws on the diverse expertise and experience within the organisation;</li><li>Contribute to Medr’s corporate functions as appropriate, including as they relate to Corporate, Operational and Strategic Equality Plan objectives, regulatory and funding functions, risk and assurance activity;</li><li>Line manage initially one team member.</li></ul><p><strong>Key challenges</strong></p><p>Your key challenges include:</p><ul><li>Operating in a complex tertiary education context, taking account of the diversity of the education system;</li><li>Engaging and involving a wide range of education providers and external partners to address entrenched inequalities;</li><li>Ensuring that equality of opportunity and staff and student welfare policy supports continuous improvement and ensures a more equitable system for staff, students and learners;</li><li>Managing competing priorities in a high-profile, challenging and evolving policy context. </li></ul><p><strong>About your team</strong></p><p>Part of the Learner Experience Directorate, the Widening Access and Inclusion Team promotes equality of opportunity, well-being and safety, participation in tertiary education as this relates to widening access, and contributes to the delivery of Medr's wider strategic duties. Our goal is to ensure inclusive learning and work environments for all, regardless of identity or social, cultural, economic, and organisational barriers. We support the Well-being of Future Generations Act (2015) and contribute to the civic mission of tertiary education, supporting people to fulfil their potential regardless of their background or circumstance.</p><p><strong>Your line manager</strong></p><p>Ryan Stokes is Head of Widening Access and Inclusion with over two decades of experience in the public sector and tertiary education. Ryan has held senior roles within policy and funding, including at the Higher Education Funding Council for Wales. Ryan’s career has been dedicated to advancing educational equity, with work focused on further education, adult community learning, and local delivery of a Welsh Government anti-poverty programme.</p><h4>Person specification</h4><p><strong>What you will bring</strong></p><p><strong>Attributes</strong></p><ul><li><strong>Drive</strong> - You demonstrate strategic thinking and a results-oriented approach.</li><li><strong>Honest</strong> - You build trust through consistent and reliable behaviour.</li><li><strong>Reflective</strong> - You critically assess your decisions and actions, seeking to learn from both successes and failures.</li></ul><p><strong>Experience</strong></p><ul><li> Proven ability to understand and interpret policy priorities, working collaboratively to develop strategies and implementation options with maximum impact.</li><li> Experience of developing and/or implementing policy, ideally within the tertiary education or public.</li><li>Knowledge of the tertiary education and research sector in Wales </li></ul><p><strong>Welsh language requirements</strong></p><p>We have evaluated that the Welsh language requirements for this post are:</p><p>Desirable </p><p>Welsh desirable means that while having Welsh language skills is useful for the role, it is not an assessment criterion, so it won’t disadvantage you during recruitment if you don’t currently possess these skills. </p><ul><li>Reading</li><li>Spoken</li><li>Understanding</li><li>Written</li></ul><h4>Benefits</h4>Alongside your salary of £49,301, Medr contributes £14,282 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Your perks and benefits</strong></p><p>We recognise the importance of looking after ourselves in work and in life, so in recognition of this we provide:</p><ul><li>34 days annual leave a year (pro rata)</li><li>An environment that embraces work life balance.</li><li>A culture that celebrates diversity and welcomes everyone.</li><li>Dedicated well-being time to all our people each week.</li><li>A Cycle to Work Scheme to make owning a bicycle more affordable.</li></ul><p><strong>Additional Support when you need it</strong></p><p>We know that sometimes you may face challenges or life events that mean you need additional support. </p><ul><li>We provide a comprehensive employee assistance programme with remote access to resources and in person support whenever required.</li><li>We have a special leave policy ensuring everyone in the organisation receives the support they need during difficult times.</li></ul><p><strong>More than just a workplace </strong></p><ul><li>You will be entitled to take 5 days paid leave per year to undertake voluntary work to support the communities we serve.</li><li>We will encourage you to grow your networks across Wales, the UK and internationally.</li><li>We have an active social committee who offer a range of activities for our people to come together outside the work setting. You can participate as much or as little as you want.</li></ul><p><strong>Personal and professional development</strong></p><ul><li>Once you’re offered a post, we will get to know you and work with you to develop a personalised onboarding plan which considers your experience, skills, learning style and knowledge.</li><li>We’ll help you shape your development plans with personalised career conversations and objectives, taking account of delivery goals alongside your career aspirations and helping you own your career.</li><li>We support all our staff to learn or improve their Welsh language skills.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>We are really interested in you as an individual and what you will bring to our organisation.</p><p>Our assessment process is designed to help us get to know you better enabling us to appoint someone who will thrive in the role and who shares our organisational values.</p><p>If you are interested in working with us, please send us your application and personal statement through Civil Service Jobs. </p><p>The following attributes/experience will be assessed at sift stage:</p><p><strong>Attributes</strong></p><ul><li><strong>Drive</strong> - You demonstrate strategic thinking and a results-oriented approach.</li><li><strong>Reflective</strong> - You critically assess your decisions and actions, seeking to learn from both successes and failures.</li></ul><p><strong>Experience</strong></p><ul><li>Proven ability to understand and interpret policy priorities, working collaboratively to develop strategies and implementation options with maximum impact.</li><li>Knowledge of the tertiary education and research sector in Wales.</li></ul><p>To be fair to everyone who applies, we won’t accept:</p><ul><li>Late applications</li><li>Applications with missing or incomplete information</li><li>Personal statements over 1,250 words</li></ul><p>The deadline for application submission is <strong>Sunday 25 January</strong>.</p><p>Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.</p><p>All applications will be notified of their outcomes via Civil Service Jobs at sift and interview stage.</p><p>Candidates who successfully navigate the sift stage will be required to complete an online exercise to enable us to determine their behavioural and personality preferences. Immediately on completion you will be given a report which highlights your strengths plus some development tips to help you prepare for interview. Candidates should note that the online exercise is not intended to eliminate anyone from consideration. Instead, it serves as a tool to aid in the decision-making process.</p><p>Following this, you will be required to participate in an interview and a presentation both of which will be conducted on <strong>Wednesday 18 February</strong>.</p><p>In addition to the attributes assessed at sift stage, the remaining attributes will also be assessed at interview:</p><ul><li><strong>Honest </strong>- You build trust through consistent and reliable behaviour.</li><li>Experience of developing and/or implementing policy, ideally within the tertiary education or public.</li></ul><p>We strive for a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are happy to discuss any person-centred adjustments required to the recruitment process. Please contact <a href="mailto:swyddi@medr.cymru" target="_blank">swyddi@medr.cymru</a></p><p>We're looking forward to meeting everyone invited to interview at our headquarters in 2, Capital Quarter, Cardiff. We don’t usually pay travel expenses, but if this presents a real barrier to your attendance in person or if you require a reasonable adjustment, please let us know <strong>in advance</strong> by emailing <a href="mailto:swyddi@medr.cymru" target="_blank">swyddi@medr.cymru</a> so we can discuss and agree arrangements prior to your interview.</p><p>Following interview we are committed to offering constructive and actionable feedback to support you on your future career journey. </p><p><strong>Next steps</strong></p><p>Interested…? Want to find out more?</p><p>We know how important it is for you to find out more about us so we will be holding a <strong>virtual information session</strong> for candidates on <strong>Tuesday 13 January </strong>at<strong> 2pm </strong>on Microsoft Teams. This session will not be recorded.</p><p>This will be an opportunity for you to hear more about our organisation; the role and how we invest in our people. </p><p>If you would like to attend, register by emailing <a href="mailto:swyddi@medr.cymru" target="_blank">swyddi@medr.cymru</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : People and Culture Team</li><li>Email : <a href="mailto:swyddi@medr.cymru" target="_blank">swyddi@medr.cymru</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:swyddi@medr.cymru" target="_blank">swyddi@medr.cymru</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NDkmdmVyaWZ5PTQ5MWQ2NTI1MmY4OTMzMDMyMzg3MTdkMzYyYTgwYTY2JnJlcXNpZz0xNzY3NjczNDk0LWI0ODYxNzJhNmE0YWMzYmU5ZTU4MTM4OGM0MTMwNWZlMmYwYzQ1YTg=" target="_blank">Swydd Ddisgrifiad - Uwch Reolwr Cydraddoldeb a Lles Opens in new window</a> (pdf, 252kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NTAmdmVyaWZ5PTJlMTdkMDhlZTZhZDkxNzkwNDlkNTk3ZDAyNjZlN2NiJnJlcXNpZz0xNzY3NjczNDk0LWI0ODYxNzJhNmE0YWMzYmU5ZTU4MTM4OGM0MTMwNWZlMmYwYzQ1YTg=" target="_blank">Job description - Senior Equality and Welfare Manager Opens in new window</a> (pdf, 248kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NTEmdmVyaWZ5PWVlYTEwOTdmYjExYWFjYTI0OWI1OTIwYjhlZGJmYzlkJnJlcXNpZz0xNzY3NjczNDk0LWI0ODYxNzJhNmE0YWMzYmU5ZTU4MTM4OGM0MTMwNWZlMmYwYzQ1YTg=" target="_blank">Canllaw i Ymgeiswyr ar Lunio Datganiad Personol Opens in new window</a> (pdf, 112kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NTImdmVyaWZ5PWNjZTZlY2VmNjIxZWU5Y2QwZGUxY2RiYjNlMDg3ZTkzJnJlcXNpZz0xNzY3NjczNDk0LWI0ODYxNzJhNmE0YWMzYmU5ZTU4MTM4OGM0MTMwNWZlMmYwYzQ1YTg=" target="_blank">A Candidate's guide to crafting a personal statement Opens in new window</a> (pdf, 113kB)

Senior Equality and Welfare Manager

<h4>Job summary</h4><p>We’re looking for an exceptional <strong>Lead Developer</strong> to help us make a difference to our planet. </p><p>As our Lead Developer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. </p><p>Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. </p><p><strong>World changing work</strong></p><p>From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. </p><ul><li>We’re a force for good - focusing on our environmental and social impact</li><li>We’re experts by nature - always learning and developing to do things better</li><li>We live and breathe it - putting our purpose at the heart of decision-making</li><li>We’re better together - understanding partnerships and inclusivity make us greater</li><li>We keep evolving - pushing boundaries to make tomorrow better for our customers</li></ul><h4>Job description</h4><p><strong>Your world of expertise</strong></p><p>Hazards &amp; Resilience Technology is at the core of our purpose, keeping people and infrastructure safe. Our key customers include emergency responders and civil contingency planners. Our reach is extensive. As well as providing warnings and guidance to millions of people on Earth, our systems also support our Space Weather Operations Centre: one of only a few in the world. If you're mission-driven and seeking a highly impactful role, we'd love to hear from you. </p><p><strong>Your key duties</strong>:</p><p>This role is in the Hazards &amp; Resilience Technology area. The Lead Developer will work across multiple development teams. They will ensure the application of consistent standards, and identify improvements to CI/CD processes. They will also act as a pathfinder for innovation opportunities, prototyping ideas in the context of architectural and business constraints to ensure PoCs have a clear route to operational delivery. They will embed within teams as a consultant SME, with a particular focus on the application of AI to meet our users' needs, and training other team members in these new technologies.</p><p>We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation. </p><h4>Person specification</h4><p><strong>Essential Criteria, skills and experience:</strong></p><ol><li>Demonstrable expertise in designing, developing, and building complex software solutions using and setting modern development standards, with a thorough understanding of secure coding practices and information security principles (We're experts by nature) <strong>( </strong><strong>lead</strong><strong> criteria)</strong></li><li>Proven ability to lead the prototyping of innovative technical solutions, including the rapid development and iteration of Proof-of-Concept (PoC) systems, and clearly communicating the outcomes to both technical and non-technical stakeholders (We keep evolving)</li><li>Demonstrated commitment to understanding user needs and translating them into effective technical solutions, including experience working with user researchers and product owners to gather feedback and iteratively improve products </li><li>Track record of effective collaboration within multidisciplinary teams, including providing technical leadership, mentoring, and coaching to support the development of others and foster a culture of continuous learning (We're better together)</li></ol><p><strong>Desirable Criteria:</strong></p><p>We encourage you to apply if you believe you meet our essential criteria, but we’re also keen to discover if you have: </p><ol><li>Hands-on experience in delivering Generative AI (GenAI) and/or Machine Learning-based products and services, including the end-to-end development, deployment, and optimisation of such solutions to meet business and user needs.</li></ol><p>The panel may perform a preliminary sift of the lead criteria as indicated above.</p><h4>Benefits</h4>Alongside your salary of £54,515, Met Office contributes £15,792 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Why join us</strong></p><p>Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their ‘Best Workplaces in Tech’ 2023 and 2024 lists, as well as their ’54 Best Workplaces for Women’ 2023 list.</p><p>As our Lead Developer, your total reward package will be up to £79,657 annually, which includes: </p><ul><li>£54,515 base pay</li><li>An outstanding Civil Service pension, with an average employer contribution of 28.97%</li><li>Recruitment Retention Allowance (RRA) you will be paid £3,800 per annum as a market supplement to reflect the demand for your skills. Whilst in post, you will be paid this market driven allowance from April 2024 until March 2026 in your monthly pay</li><li>Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>How to apply</strong></p><p>If you share our values, we’d love to hear from you! Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. </p><p>Closing date 18/01/2025 at 23:59 with first stage interviews commencing in 02/02/2026 You will hear from us once the closing date has passed. </p><p><strong>Using AI in your application</strong></p><p>We welcome applications that use AI tools for support in drafting or refining, as long as they accurately reflect your own skills and experience. All hiring decisions at the Met Office are made by people, not AI. For more details, visit <a href="https://careers.metoffice.gov.uk/join-us/our-approach-recruitment" target="_blank">our approach to recruitment</a>.</p><p><strong>How we can help</strong></p><p>If you have any questions or would like to discuss this opportunity further, please contact us at <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a>. </p><p>If you’re considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role. </p><p>We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code. </p><p>We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible, 2 of these years must be immediately preceding the point of your application. You will need to achieve full security clearance within your first 6 months with us. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a></li></ul>

Met Office

Lead Developer

Business Change Manager

<h4>Job summary</h4>Do you excel at staying organised and focused, even when priorities shift, proactively planning your work while confidently managing competing demands?<br><br>Do you have a keen eye for detail and take pride in ensuring your work is accurate and error-free?<br><br> If so, we have an exciting opportunity for you to join the corporate procurement team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you!<br><br>The successful candidate will play a key role in supporting a range of procurement activities that underpin the department’s strategic objectives and ensure value for public money have been achieved.We are seeking an individual with strong attention to detail, who is confident working with multiple stakeholders and adept at managing several tasks simultaneously. As part of a small, dynamic team, you will gain exposure to a variety of procurement projects of differing size and complexity. This role offers excellent opportunities for professional development and to build your expertise in public sector procurement.<h4>Job description</h4><p>As the Procurement Officer you will:</p><ul><li>Assist with the compliant delivery of procurements in line with relevant regulations, best practice, and procurement legislation, including fully regulated procedures, framework call-offs, and low-value purchasing. </li><li>Support the end-to-end procurement process, such as ensuring stakeholder approvals are in place, preparing procurement documentation, drafting and sending award letters, developing contract management plans and processing contract variations and extensions. </li><li>Manage and maintain procurement management systems (e.g. Atamis, SAP, SharePoint), ensuring data accuracy, producing standard and ad-hoc reports, recording key performance indicators (KPIs), savings, and social value commitments, and managing contract records and purchase orders. </li><li>Ensure all necessary approvals are in place and keep spend data up to date. </li><li>Track and manage the department’s procurement transparency commitments, including the timely publication of new contracts.</li></ul><h4>Person specification</h4><ul><li>Ability to manage complexity, taking responsibility for effectively handling multiple tasks and activities at the same time. </li><li>Ability to Build and maintains strong, positive working relationships with colleagues and stakeholders. </li><li>Ability to quickly learn and use new digital systems and tools, ensuring all tasks are completed on time. </li><li>Demonstrate strong attention to detail, particularly in ensuring documentation and data are accurate. </li><li>Good knowledge and practical experience of applying UK Public Contracts Regulations (and related regulations) and departmental policies. </li><li>Experience of assisting with high-value and/or complex procurement projects and contractual arrangements, ideally within the public sector.</li></ul><h4>Benefits</h4>Alongside your salary of £34,801, Ministry of Housing, Communities and Local Government contributes £10,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>Application and Selection</strong><br>The application process will be split into 2 stages, testing the following Success Profiles: </p><p><strong>Experience</strong><strong> , </strong><strong>Technical</strong></p><p><strong>Stage 1: Sift</strong></p><ul><li><strong>Experience (Lead Criteria):</strong> Please tell us about your procurement experience. </li><li><strong>Technical:</strong> How do you approach managing complexity while taking ownership of multiple tasks and priorities simultaneously?</li><li><strong>Technical:</strong> Please tell us about your ability to build and maintain strong, positive working relationships with colleagues and stakeholders.</li></ul><p>There is a 250-word limit per question. </p><p>When writing your application, remember: </p><ul><li>the assessor won’t be reading your answers sequentially </li></ul><ul><li>do not assume that the same assessors will have read all of your answers </li></ul><ul><li>if talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!) </li></ul><p>Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors. </p><p>In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. </p><p><strong>Stage 2: Interview</strong></p><ul><li><strong>Experience:</strong> Experience questions will be based around the essential skills and criteria as listed in the job description. </li><li><strong>Technical:</strong> Technical questions will be based around the essential skills and criteria as listed in the job description. </li></ul><p>Candidates will be asked to prepare a 5-minute presentation, further details will be provided on invitation to interview. </p><p><strong>Sift and Interview Dates</strong></p><p>Sifting is envisaged to take place the week commencing 2nd February 2026. </p><p>Interviews are envisaged to take place the week commencing 16th February 2026 and are currently being held remotely via videocall. This could be subject to change. </p><p><strong>How We Recruit</strong></p><p><a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-ministry-of-housing-communities-and-local-government/mhclg-our-recruitment-process/" target="_blank">Find out more about our recruitment processes here.</a></p><ul><li>Applying </li></ul><ul><li>Sifting </li></ul><ul><li>Interview </li></ul><ul><li>Interview Results &amp; Feedback </li></ul><ul><li>Reserve List </li></ul><ul><li>Near Miss </li></ul><ul><li>Civil Service Grades </li></ul><ul><li>We are a DCS, RIS &amp; GPTWV employer </li></ul><ul><li>Reasonable Adjustments </li></ul><p><strong>How to Apply</strong></p><p><a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-ministry-of-housing-communities-and-local-government/mhclg-application-guidance/" target="_blank">Find out everything you need to know before applying here.</a></p><p>You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly. </p><ul><li>Security Clearance Requirements </li></ul><ul><li>Civil Service Nationality Requirements </li></ul><ul><li>Right to Work </li></ul><ul><li>Artificial Intelligence </li></ul><ul><li>Civil Service Code and Recruitment Principles </li></ul><ul><li>CV Declaration </li></ul><ul><li>Sponsorships </li></ul><ul><li>Salary and Grade </li></ul><ul><li>Existing Civil Servants </li></ul><ul><li>Conflict of Interest </li></ul><ul><li>Location and Flexible Working </li></ul><ul><li>Fixed Term Contracts </li></ul><ul><li>Internal Fraud Database - <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register</a></li></ul><ul><li>Appeals and Complaints </li></ul><ul><li>Conflict of Interest </li></ul><p><strong>Security Clearance Requirements</strong></p><p><strong>National Office: </strong></p><p><strong>London Office: </strong><strong> + </strong><strong>CTC</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Shauna Nash</li><li>Email : <a href="mailto:shauna.nash@communities.gov.uk" target="_blank">shauna.nash@communities.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@communities.gov.uk" target="_blank">recruitment@communities.gov.uk</a></li></ul><h4>Further information</h4>If you are unsure about any part of the process or require additional information about the post to enable you to progress your application, you should speak to the Resourcing team - <a href="mailto:recruitment@communities.gov.uk" target="_blank">recruitment@communities.gov.uk</a>. Candidates can appeal at any stage of the recruitment process if they believe there has been: <br><br>a procedural irregularity <br><br>an infringement of the Civil Service equal opportunities policy <br><br>exceptional circumstances which were not notified to the interview panel which might have affected performance on the day. <br><br>It is important to note that these are appeals about the process not the decision. In the first instance, an appeal should be directed to the MHCLG Resourcing Hub at <a href="mailto:recruitment@communities.gov.uk" target="_blank">recruitment@communities.gov.uk</a>. <br><br>If the MHCLG Resourcing Hub is unable to satisfactorily resolve your complaint, you may contact put your complaint in writing to the Civil Service Commission, Room G8,1 Horse Guards Road, London, SW1A 2HQ or by email to: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NzImdmVyaWZ5PTQwOWEyOTJlZGZmMjVlMTc2MWRjMWRjMTIyYTVjNWViJnJlcXNpZz0xNzY3NjczMzIxLTU1YjE5ZjFmNmYxOTYzYmY3OWU3MGRhNDk0NTEwNDMyZjgyZjBmOTc=" target="_blank">1a. MHCLG Candidate Pack (1) Opens in new window</a> (pdf, 834kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NzMmdmVyaWZ5PTdiMzk0ZmQwMmY5YmZjMzNiMTZkY2E1Y2MzNjAyZTI0JnJlcXNpZz0xNzY3NjczMzIxLTU1YjE5ZjFmNmYxOTYzYmY3OWU3MGRhNDk0NTEwNDMyZjgyZjBmOTc=" target="_blank">1b. Candidate Guidance (1) Opens in new window</a> (pdf, 355kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NzQmdmVyaWZ5PTU1ZWYzMjE1MmQ3OTAxM2JmYTZlOTViYWJmMTcxZDgyJnJlcXNpZz0xNzY3NjczMzIxLTU1YjE5ZjFmNmYxOTYzYmY3OWU3MGRhNDk0NTEwNDMyZjgyZjBmOTc=" target="_blank">1c. Success Profiles Candidate information (1) Opens in new window</a> (pdf, 936kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NzUmdmVyaWZ5PWU0ZDNlZjc0MzY4YjU3Y2ExNDk0M2IxMTBmOGQ1YjIzJnJlcXNpZz0xNzY3NjczMzIxLTU1YjE5ZjFmNmYxOTYzYmY3OWU3MGRhNDk0NTEwNDMyZjgyZjBmOTc=" target="_blank">Darlington Economic Campus Career Pathways (1) Opens in new window</a> (pdf, 452kB)

Ministry of Housing, Communities and Local Government

Procurement Officer

UK Health Security Agency

Senior Project Manager

<h4>Job summary</h4><p><strong>Do you like working with people? Do you like engaging with the public? If so, this is the role for you!</strong></p><p>The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. <br><br>This International Passenger Survey Interviewer role will see you being part of a continuous survey that started in 1961 and is based at all major sea, air and international rail terminals within the United Kingdom.</p><p>This post sits within Social Surveys Telephone and Ports Collection (SSTPC) division which encompasses the International Passenger Survey community, who are based at airports, seaports, and international train stations across the UK, and the Telephone Operations community, which is based within our HQ offices. </p><p>The division also incorporates the Survey Enquiry Line, who support field interviewers and the public who call in requesting assistance, and the Survey Validation team who undertake critical coding and editing work.</p><p>The Operational Delivery Profession Hub team, which provides profession-specific support and development across Social Surveys Directorate and the wider ONS, also sits within this division. </p><p>Social Surveys Directorate (SSD) is the largest Directorate in ONS, comprising 2000 colleagues, including the field communities, split across six divisions:</p><p>Social Surveys Field Collection (SSFC)<br>Social Surveys Telephone and Ports Collection (SSTPC)<br>Social Surveys Research and Production (SSRP)<br>Social Surveys Strategy, Research and Innovation (SSRI)<br>Social Surveys Transformation (SST) <br>Social Surveys Central Division (SSCD) </p><h4>Job description</h4><p><strong>You will be based at Harwich and this will be considered your normal place of work. </strong></p><ul><li>Working independently or in small team sizes of approx 2- 3 (dependent on base site) interviewers will cover work on a shift basis over 7 days. </li><li>In a pre-determined area, using an agreed methodological approach, interviewers will speak to departing members of the public, asking a suite of questions around their trip and capturing their responses on a handheld tablet. </li></ul><p><strong>There is a requirement for day and evening shifts. </strong><br><br>IPS shifts are allocated on a monthly basis, 6 weeks in advance with a mixture of AM &amp; PM weekday and weekend shifts. AM shift hours are generally 06.30am - 10.30am and PM shift hours are between 07.00pm - 11.00pm. </p><p>Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying. </p><p>IPS shifts are allocated on Rota basis with a mixture of AM &amp; PM weekday and weekend shifts. Depending on your site, shift lengths vary from 4 hours. </p><p>As an IPS Interviewer, you will work independently or as part of a small team honing your interpersonal skills to persuade international departing passengers to participate in the survey. Some people take more persuading than others to take part, therefore you will need an adaptable interviewing style. The information you gather is entered into a tablet during the interview. </p><p>You will be employed on a permanent contract for 416 hours per annum. More information on annualised contracts and how they work can be found in the candidate pack. </p><p>Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Work independently or as a part of a small team to undertake interviews with the travelling public, demonstrating high standards of data collection and meeting your KPIs. </li></ul><ul><li>Gathering data at the beginning of the passenger journey, follow guidelines and instruction dependent upon how passengers are processed at the data collection point. </li></ul><ul><li>Be responsible for self, ensuring site operating procedures and health and safety procedures are adhered to at all times. </li></ul><ul><li>Be punctual, ensuring shift start times are met. </li></ul><ul><li>Build effective relationships with airport/port staff to enable co-operation necessary for effective data collection. </li></ul><ul><li>Collect and transmit high quality data within agreed time-frame and following agreed protocols. </li></ul><ul><li>Be proficient in the digital technology and corporate systems required for your role. </li></ul><ul><li>Take responsibility for your breaks, ensuring data collection is not compromised. </li></ul><ul><li>Complete the administrative tasks required for your role as detailed. </li></ul><ul><li>Buddy new interviewers as required, helping them settle into the environment and reach required standards. </li></ul><ul><li>Working in partnership with your Site Manager, identify areas for your continued learning, self-development and progression. </li></ul><ul><li>Provide constructive feedback to your managers to help the operation and structure perform more efficiently. </li></ul><h4>Person specification</h4><p><strong>Essential Skills Criteria:</strong></p><ul><li>Good interpersonal skills and enjoy working with people </li></ul><ul><li>Be able to follow instructions recording accurate information. </li></ul><ul><li>To be self-disciplined, self-motivated. </li></ul><ul><li>Proficient in the use of tablets and smartphones as these will be used within your work. </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £5,514, Office for National Statistics contributes £1,597 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>The <a href="https://careers.ons.gov.uk/" target="_blank">Office for National Statistics</a> is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation. </p><p>Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our <a href="https://careers.ons.gov.uk/" target="_blank">careers site</a> will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.</p><p></p><p><strong>Inclusion &amp; Accessibility</strong></p><p>At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.</p><p>As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.</p><p>If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application</strong></p><p><strong>Number of Stages: 2 stage process</strong></p><p><strong>Stage 1:</strong> Application </p><p><strong>Stage 2:</strong> Interview </p><p><strong>Stage 1 – Application</strong></p><p>The assessment process at the application stage will be based on your personal statement. It is important that your application is tailored to highlight the skills, knowledge, and experience relevant to the role. </p><p>A personal statement is required at application stage, it states the maximum wordcount allowed (500 words), which should not be exceeded. Where it is a requirement to make a personal statement, you should provide evidence for each essential skill criterion listed in the person specification. As these criteria are scored, it is advisable to give clear examples for each one, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result). </p><p>Please note that Success Profiles Behaviour examples are not required at this stage of the application process. </p><p>In instances where a high number of applications are received, the sift pass mark may be adjusted, and candidates will be invited to interview based on merit order, i.e., those with the highest scores. </p><p><strong>Stage 2 – Interview</strong></p><p>If invited to interview, you will be assessed using techniques aligned with the Civil Service Success Profiles framework, covering all behaviours listed in the job advert and any required technical skills. </p><p>Interviews may be in person or via Microsoft Teams. </p><p>A reserve list may be held for a period up to 12 months from which further appointments may be made. </p><p>The Sift will be conducted from: <strong>19/1/2026</strong></p><p>Interviews will be conducted from: <strong>w/c 2/2/2026</strong></p><p>For the full terms and conditions of the post, please see attachment. </p><p>Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes. </p><p></p><p><strong>Training requirements for this role - </strong></p><p><strong>Your first week of employment will be based at your designated base site or an associated residual site if required. You will then be required to complete an IPS Interviewer Training course in your second week. This is usually a five day residential course, held at the ONS office in Titchfield Hampshire, depending on the business requirement. Travel and accommodation costs for the residential training course are covered by ONS.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Alice Prichardoak</li><li>Email : <a href="mailto:recruitmentoperations@ons.gov.uk" target="_blank">recruitmentoperations@ons.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitmentoperations@ons.gov.uk" target="_blank">recruitmentoperations@ons.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact <a href="mailto:Recruitment.complaints@ons.gov.uk" target="_blank">Recruitment.complaints@ons.gov.uk</a>. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NzkmdmVyaWZ5PTI3N2M0M2JlMGZhYjRiYzc1MGZjMzhiNWY5MGMwNzRjJnJlcXNpZz0xNzY3NjczMjc0LTVmOTFjYzYzNTdjNzhhYWJlMGY0ZWZjM2IxMzlkNDhiNWM0OGZlZmQ=" target="_blank">2721 Advert 1B Permanent - ONS National v1-00 Opens in new window</a> (pdf, 83kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2ODAmdmVyaWZ5PWViMDA5MmU5NTVmYzM0ODQ2ZmFlMDM1MmIyMGRiNzdlJnJlcXNpZz0xNzY3NjczMjc0LTVmOTFjYzYzNTdjNzhhYWJlMGY0ZWZjM2IxMzlkNDhiNWM0OGZlZmQ=" target="_blank">IPS_Candidate_Information_Pack_Harwich_Permanent_2026 Opens in new window</a> (pdf, 775kB)

Office for National Statistics

International Passenger Survey Interviewer - Harwich

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6279/CVP_0519_-_JD.pdf" target="_blank">CVP_0519_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6280/CVP_0519_-_PS.pdf" target="_blank">CVP_0519_-_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6281/CVP_0519_-_Conditions_of_Service.pdf" target="_blank">CVP_0519_-_Conditions_of_Service</a></li>
</ul>

<p><strong>To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.</strong></p>
<p><strong>You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.</strong></p>
<p></p>



<p><strong>Are you a Qualified Social Worker? Do you want to make a difference to the lives of Children and Families through effective Social Care?&nbsp; Do you want to be part of a team that cares and will value your knowledge, experience and you as a person? Then Knowsley Children’s Services could be the place for you.</strong></p>
<p><strong><em>Be part of what we are building</em></strong></p>
<p>Following our recent Ofsted inspection, our Children’s Social Care Services (CSC) department are on an improvement journey - one we would love you to join us on!</p>
<p>Do you want to work with:</p>
<ul>
<li>a friendly, supportive team who genuinely cares about their employees?</li>
<li>a smaller local authority in easy commuting distance from across the North West with hybrid working options?</li>
<li>Somewhere you can really make a difference to the lives of our Children and Young People</li>
</ul>
<p>Then this may be the role for you...</p>
<p>We have high aspirations for our children and young people and are determined to work together to make the necessary improvements and get to ‘good’ whilst always aiming higher. This is an exciting time to join our service - improving CSC is one of the Council’s main priorities; there’s significant investment in the service, expertise on-hand and opportunities for you to make a real difference; helping to shape the future delivery of CSC for the benefit of our children and young people.</p>
<p>If you choose to join us, you will be coming to an inclusive, supportive, and friendly team.&nbsp; We have a new engaging and ambitious leadership team in place, who will ensure that you work in an environment where you feel recognised, valued, and listened to.&nbsp; As a service we offer flexible working, manageable caseloads and a vast array of employee benefits details of which can be found below.&nbsp; We welcome you to come and join us on this exciting journey– in return we promise to support, develop, and help you achieve your goals.</p>
<p>Don’t just take our word for it though, see what our current social workers have to say.-</p>
<p><a href="https://youtu.be/oMH7chd4Qrc" target="_blank"><strong>watch here</strong></a></p>
<p><strong><em>Who we are looking for:</em></strong></p>
<p>To be successful you will be a qualified, experienced social worker and you will be professionally registered with Social Work England.&nbsp; You will be committed to making a difference for Children, Young People and their families and you’ll be a great communicator able to quickly build good relationships.&nbsp; It’s important you actively invest in your continuous professional development, and we will support you to do this.</p>
<p><strong><em>Our offer to you:</em></strong></p>
<ul>
<li><strong>We are a Disability Confident Employer,</strong> meaning we offer Inclusive &amp; accessible recruitment, offering an interview to disabled people, providing reasonable adjustments, &amp; supporting existing employees.&nbsp;</li>
<li><strong>Flexible working, Hybrid working arrangements &amp; family friendly initiatives;</strong><strong> </strong>Our flexible working scheme allows you to manage your hours &amp; plan your life more easily. We will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.</li>
<li><strong>Generous Holiday Entitlement:</strong> starting at 28 days leave with an option to buy additional 10 days leave&nbsp;</li>
<li><strong>Manageable Workloads</strong> - directors of our service work closely with the Heads of Service &amp; Team Managers to ensure caseloads are manageable &amp; you are supported.&nbsp;</li>
</ul>
<ul>
<li><strong>Differentiated sickness absence</strong> for individuals living with a disability.&nbsp;</li>
</ul>
<ul>
<li><strong>Menopause policy</strong><strong> </strong>supporting women in the workplace.&nbsp;</li>
</ul>
<ul>
<li><strong>Local Government Pension Scheme</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Newley Developed Bespoke Four-Week Induction Programme</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>High Quality IT Kit</strong><strong> </strong>supporting agile working arrangements&nbsp;</li>
</ul>
<ul>
<li><strong>Learning &amp; Career Development:</strong><strong> </strong>We have a wide range of blended learning opportunities available to all employees, which will be relevant to your job &amp; progression&nbsp;</li>
<li><strong>Supportive Practice Improvement Team </strong>– we have a team of experienced staff who build positive working relationships with staff to work alongside you to embed learning from audits or reviews.</li>
</ul>
<ul>
<li><strong>A range of Workers Groups,</strong><strong> </strong>g., Black &amp; Minority Workers' Group, Lesbian, Gay, Bisexual, Transgender Forum, Neurodiverse Staff Support Group.&nbsp;</li>
</ul>
<ul>
<li><strong>Well-being Support:</strong><strong> </strong>We want to improve the well-being of our employees both in &amp; out of the workplace&nbsp;</li>
</ul>
<ul>
<li><strong>Apprenticeship Offer</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Secondment Opportunities</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>MyTime</strong> – our monthly supervisions scheduled with you. This is your one-to-one time solely focused on your career development&nbsp;</li>
</ul>
<ul>
<li><strong>Reflective Supervision - 4 weekly</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Access to Signs of Safety Group Supervision</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Newly Developed Progression Pathway</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Learning at Work Week</strong>: A yearly celebration awards to recognise &amp; celebrate individual practice across the council<strong>.</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Visible and accessible Leadership including Monthly Principal Social Worker (PSW) drop-in sessions</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Themed Practice Learning Week</strong>: Providing a range of bitesize learning opportunities.&nbsp;</li>
</ul>
<ul>
<li><strong>Currently Offering Free Parking</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>Cycle to Work Scheme:</strong><strong> </strong>We are committed to greener transport solutions. Our scheme entitles you to significant discounts on the price of a new bike &amp; safety equipment.&nbsp;</li>
</ul>
<ul>
<li>bank holidays.&nbsp;</li>
</ul>
<ul>
<li><strong>Eye Tests:</strong><strong> </strong>We provide all display screen users with a free eye test on request. We have a corporate eye care scheme which includes a contribution to the cost of glasses&nbsp;</li>
</ul>
<ul>
<li><strong>Childcare Vouchers</strong>&nbsp;</li>
<li><strong>Free Refreshments</strong> – Tea, Coffee and Milk</li>
<li><strong>Discounted Gym Membership</strong>&nbsp;</li>
<li><strong>Credit Union Membership</strong>&nbsp;</li>
</ul>
<ul>
<li><strong>VIVUP Discounts &amp; Savings</strong><strong> </strong>The program offers a staff discount scheme.&nbsp;</li>
</ul>
<p><strong><em>Application Process</em></strong></p>
<p>We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.</p>
<p>At Knowsley we value our applicants and want you to feel well-informed and welcome. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact Laura Doyle on Tel: 0151 443 2337&nbsp;/ Joanne Sheridan on Tel: 07966801894&nbsp;</p>
<p><strong>If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification. Please note your supporting statement should not exceed 1–2 pages in length.</strong></p>
<p><strong>Please note that sponsorship is not available for this post</strong></p>

Knowsley Council

Experienced Social Worker (Young Persons Team)

Crown Prosecution Service

Cynllun Hyfforddeion Cyfreithiol Cenedlaethol - Cyfreithiwr - Ionawr 2026 (i ddechrau Hydref 2027)

<h4>Job summary</h4><p>The Welsh Government delivers digital services to people and business across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online and has a vision (outlined in the Digital Strategy for Wales) of improving the lives of everyone through collaboration, innovation and better public services. </p><p>To achieve this vision, the Welsh Government needs specialist digital, data and technology skills across all departments in the organisation to improve the services and policies we develop for Welsh citizens. </p><p>For more information about the benefits of making a difference with us, please see the <a href="https://www.gov.wales/sites/default/files/publications/2024-06/welsh-government-jobs-employee-benefits-pack.pdf" target="_blank">Employee Benefits Pack</a>.</p><h4>Job description</h4><p><strong>Team Overview</strong></p><p>The IT Service Transition Team ensures that new or changed IT services move smoothly from design/development into live operation without disrupting business processes. It acts as the bridge between Service Design and Service Operation, following ITIL (Information Technology Infrastructure Library) principles to minimise risk and maintain service quality.</p><br><p><strong>Role</strong></p><p>The Service Transition Manager will own the Service Transition process within the ITIL framework and is responsible for planning, coordinating, and controlling the transition of new or changed IT services into live operation. The role ensures that services meet agreed acceptance criteria and are delivered with minimal disruption to business operations.</p><p>As a member of the Service Transition Team, the Service Transition Manager will support and report to the Senior Service Transition Manager.</p><p>This post maps to the <a href="https://ddat-capability-framework.service.gov.uk/role/service-transition-manager#service-readiness-analyst" target="_blank">Service Readiness Analyst</a> role/level in the DDaT Profession Capability framework. Follow the link to understand the role and the required skills.</p><p>A Service Readiness Analyst tests the products and is accountable for application acceptance and checking whether security criteria have been met. At this level, you will flag any potential risks and escalate these to the Senior Service Transition Manager.</p><br><p><strong>We are looking for people who are:</strong></p><ul><li><strong>Highly organised</strong>, with excellent planning and coordination skills to manage complex timelines and dependencies.</li><li><strong>Detail-oriented</strong>, ensuring accuracy in documentation, testing, and compliance with governance standards.</li><li><strong>Proactive </strong>with a strong drive to ensure smooth service transitions.</li><li><strong>Collaborative team players</strong>, willing to share knowledge and support colleagues across projects.</li><li><strong>Effective communicators</strong>, able to engage confidently with technical teams, stakeholders, and business users using clear and varied communication methods.</li><li><strong>Adaptable and resilient</strong>, comfortable working in a fast-paced environment and managing change effectively.</li><li><strong>Committed to continuous improvement</strong>, seeking opportunities to refine processes and enhance service delivery.</li></ul><h4>Person specification</h4><p><strong>Your main day to day responsibilities will include: </strong></p><ul><li>Working with the Senior Service Transition Manager to deliver new or changed services across the end-to-end support lifecycle, within specific timeframes.</li><li>Ensuring appropriate lifecycle resourcing, training, tooling, support and documentation is in place with sign off from all stakeholders prior to transition into live service.</li><li>Developing, agreeing and monitoring Service Acceptance Criteria and co-ordinating the Go/no Go process.</li><li>Representing the Service Transition discipline at Project Meetings.</li><li>Liaising with internal technical subject matter experts and business owners of key platforms and processes to ensure end to end Service requirements are met.</li><li>Embedding the Service Transition stage within project teams, working closely with the Project Management Office.</li><li>Coordinating the completing of Support Model templates alongside the Service Design stage, including the RACI matrices for support.</li><li>Interfacing with third party suppliers where necessary for the introduction of new services, observing all relevant procurement rules.</li><li>Capturing lessons learnt from delivered projects and identifying and implementing mitigating actions.</li><li>Working with the Service Delivery Management and Technical Architect teams to define and document the support and governance model in line with the solution requirement.</li><li>Occasionally perform other duties commensurate with the role, on request of your line manager.</li><li>Make recommendations on go-live, early-life support and service.</li><li>Ensure that the acceptance criteria are understood by the wider IT Teams.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Service Management Framework Knowledge: You can demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library).</li><li>Continual Service Improvement: Identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions</li></ul><h4>Benefits</h4>Alongside your salary of £37,111, Welsh Government contributes £10,751 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<h4>The Use of Artificial Intelligence (AI)</h4>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">AI candidate guidance</a> for more information on appropriate and inappropriate use.<h4>Selection Process and Stages</h4><br><p>Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.</p><p>The selection process and stages are:</p>Number of Stages:2 stage processStage 1Application FormStage 2Interview<br><p><strong>DDaT Technical Assessment</strong></p><p>Candidates who successfully demonstrate that they meet the minimum Criteria will be invited to interview.</p><p>You will receive a technical scenario for you to prepare a response ready for your interview. The technical scenario and instructions will be emailed to you 5 working days before your interview.</p><p>The technical scenario will be a presentation at interview assessing Technical 2: <strong>Continual Service Improvement: </strong>Identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Paul Winter</li><li>Email : <a href="mailto:ictservicecontrol@gov.wales" target="_blank">ictservicecontrol@gov.wales</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:sharedservicehelpdesk@gov.wales" target="_blank">sharedservicehelpdesk@gov.wales</a></li></ul><h4>Further information</h4>Recruitment principles and complaints<br><br>We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.<br><br>If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email <a href="mailto:complaints@gov.wales" target="_blank">complaints@gov.wales</a>. Please ensure that you refer to the vacancy reference number.<br><br>If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br>

3379 - Service Transition Manager

<h4>Job summary</h4>In DESNZ, we are leading the Government’s focus on being a clean energy superpower by 2030 and accelerating our transition to net zero. Consequently, our commercial landscape is very broad across entity-to-entity contracts, First of a Kind (FAOK) investments in Hydrogen and CCUS, SMR Procurements amongst many others. This role will focus on being a critical friend to Policy colleagues at the early stages of policy exploration to test multiple commercial arrangements including contracts, grants, concessional finance, equity to deliver the policy objective, whilst looking to standardise and embed knowledge management across this space. This will include negotiation advice and design. For someone with broad commercial experience, it presents a great opportunity to work across the full commercial lifecycle, well beyond procurement.<h4>Job description</h4><p>You will need to be able to build strong customer relationships and influence our internal stakeholders on the value commercial can bring. This is a critical remit with a wide-ranging responsibility and accountability for developing customer relationships and building the pipeline as well as managing, developing and increasing the maturity of the commercial team.</p><br><p>As a key member of the Directorate's senior leadership team, you will play an active role in supporting the leadership and management of the directorate, embedding its vision and values to create a supportive working environment for all.</p><br><p>You will also be responsible for the strategy and operation of the Commercial profession within the Department, and an ambassador for the commercial function. You will deputise for the Commercial Director when needed/appropriate, ensuring effective representation of views at committee(s).</p><br><p>The Commercial function in DESNZ is embarking on an exciting programme to review and change the way we operate with the Department, to put Commercial at the heart of everything the Department does, and impact the whole lifecycle of commercial activity, from investment to operational commercial management of projects on site. As part of our senior leadership team, you will play a key role in shaping this development, driving growth and enriching the function.</p><br><p>As a member of the GCO's senior team, you will enjoy cross-Whitehall Commercial leadership responsibility, and a role in continually developing and improving the Commercial Profession.</p><p><strong>Locations:</strong><br>The successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. When selecting your location listed in this job advert please be aware that this will be your contractual base location with a requirement to spend a minimum of 60% of your working time in this organisational workplace.</p><p>Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.</p><p>This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.</p><h4>Person specification</h4><ul><li>Provide advice to SROs on routes to market and ‘deal’ incentives including advice on Grants, equity models, loans and procurement models.</li><li>Provide advice on negotiation planning, models, concession matrices and styles.</li><li>Assemble and collect Departmental negotiation models and plans already used in a ‘knowledge management’ architecture to enable ‘invent once, use many times’.</li><li>Lead as requested red team challenge reviews of plans in flight.</li><li>Create an overview of Departmental capability and expertise in this field outside commercial. </li><li>Support the Commercial Director in the leadership of the Commercial Collaboration Group.</li><li>As agreed, lead negotiation on behalf of SRO and / or support the Department’s Chief Negotiator.</li><li>Provide Commercial input and resource into the Policy Industrial Strategy group.</li><li>Support the ICS Assurance team with assessing Outline Business Case of SROs coming to Portfolio Investment Committees.</li><li>Line managing a team of 3 to 4 Grade 6 colleagues.</li><li>Be amongst the most senior members of the Government Commercial Function and play a role in the broader commercial reform programme led by the Government Chief Commercial Officer;</li><li>Play a key leadership and change management role in developing a strong commercial function for DESNZ and across government.</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Advanced negotiator with a track record of leading multiple large deals. Proven ability to be assertive to secure deals, while maintaining strong customer/supplier relationships with senior stakeholders.</li><li>Significant and comprehensive category expertise, likely to have been gained from working in large complex organisations, ideally in the financial space, at a senior level. Evidence of running insource/outsource conversations and transitioning.</li><li>Expertly navigates complexity to influence key outcomes. Confidently handles rigorous questioning from senior stakeholders without much oversight.</li><li>Outstanding consultancy skills. Ability to gain credibility and influence through, network development, stakeholder engagement and effective communication skills. Often acting as the key contact point within an organisation.</li><li>Working with the highest-level senior stakeholders, both internal and external, to shape their thinking and understanding of the dynamics of the markets.</li><li>Senior leader with extensive experience designing, shaping and agreeing innovative sourcing and commercial strategies in a complex organisation. Expert at guiding high-performing teams to achieve the same.</li></ul><h4>Benefits</h4><p>As a valued employee of the Government Commercial Organisation (GCO), you will have access to all the benefits the centre has to offer; including flexible working, generous benefits, Career Coaches, Mentors, L&amp;D, a Commercial College, active talent management and, most importantly, access to commercial projects that will far exceed the scale and complexity on offer elsewhere in the UK.</p><p>For existing Civil Servants: For full details of the impact on any move across the civil service on your existing terms and conditions, please read the candidate pack. Please note that any move across the Civil Service may have implications on your ability to continue to claim childcare vouchers. </p><p>Kindly refer to the following link for the GCF Rewards and benefits page.</p><p><a href="https://www.civil-service-careers.gov.uk/gcf-benefits/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-benefits/</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p>Your application will be reviewed by a panel and should you be successful at sift we will invite you to attend a Virtual commercial Assessment and Development Centre (VADC). The panel will review results of the VADC and determine which candidates will go through to a subsequent final panel interview. Please note: Only candidates that achieve an A grade at ADC will be invited to interview for this role. </p><p><strong>Please be advised that the Virtual ADC is taking place on the 4th of February 2026 and will require a full day's attendance. </strong></p><p><strong>If you are invited to attend a virtual ADC, but for any reason are unable to meet the date outlined then please get in touch with the team on <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> as soon as possible. The ADC is booked and paid for in advance by departments, therefore it is only in certain circumstances we are able to accommodate alternative dates. </strong></p><p>For full details of our process, and a likely timeline, please read the attached candidate pack. </p><p>Throughout our selection process, we will make decisions about your capability to do the job, based on evidence you provide against the Technical Skills (essential criteria) and your Job History (CV) that you will be asked to provide during the application process. Further help and advice on our application and selection process can be found at this web address <a href="https://www.civil-service-careers.gov.uk/gcf-how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/gcf-how-to-apply/</a><br><br><strong>IMPORTANT: If you do not receive an acknowledgement of your application within 2 working days please contact: <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Ashlene Doherty</li><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should direct this to the Head of Commercial Resourcing Hub at the following email <a href="mailto:commercialresourcinghub@cabinetoffice.gov.uk" target="_blank">commercialresourcinghub@cabinetoffice.gov.uk</a> quoting the vacancy reference number (if applicable) and the details of your complaint. If you are not satisfied with the response you receive, you can contact the Civil Service Commission via the following web page: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3MDUmdmVyaWZ5PWRhZGY3ZDhiMTJjYTRiZmY3OTI0MWRkYmY4NTQyMWI1JnJlcXNpZz0xNzY3NjczMTg2LTFjZmI3NTlhODJjY2YyZDkyYzhkYWMzZmI3ODIzZjg1ZjM2MTY2M2E=" target="_blank">Guaranteed Interview Schemes (GIS) Opens in new window</a> (pdf, 70kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3MDYmdmVyaWZ5PTI2MmFhNzdlY2ViOGY5M2ZhMjNkY2FmZjdhODMwMDJiJnJlcXNpZz0xNzY3NjczMTg2LTFjZmI3NTlhODJjY2YyZDkyYzhkYWMzZmI3ODIzZjg1ZjM2MTY2M2E=" target="_blank">20260105 - 443082 - CS699 - Commercial Deputy Director, Financial Transactions and Negotiations Support team - Candidate Pack Opens in new window</a> (pdf, 526kB)

Commercial Deputy Director, Financial Transactions and Negotiations Support Team

<h4>Job summary</h4><p>We’re looking for an exceptional Senior Applications Operations Engineer - DevOps tooling and IT Asset Management to help us make a difference to our planet. </p><p>As our Senior Applications Operations Engineer - DevOps tooling and ITAM the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. </p><p>Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. </p><p><strong>World changing work</strong></p><p>From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. </p><ul><li>We’re a force for good - focusing on our environmental and social impact</li><li>We’re experts by nature - always learning and developing to do things better</li><li>We live and breathe it - putting our purpose at the heart of decision-making</li><li>We’re better together - understanding partnerships and inclusivity make us greater</li><li>We keep evolving - pushing boundaries to make tomorrow better for our customers</li></ul><h4>Job description</h4><p><strong>Your world of expertise</strong></p><p>Based in the Corporate Technology function, the DevOps tooling support service enables the delivery of operational excellence across the organisation by providing and developing a suite of SaaS-based software development and collaboration tooling.</p><p>You will work within the IT Asset Management (ITAM) team, which is a small, collaborative group. Initially, you will take on the role of senior technical administrator for the tooling stack, working closely with a technical lead, product manager, and other system administrators.</p><p>Your primary focus will be on supporting and developing our DevOps tooling stack as advertised here. To provide both variety for you and resilience for the team, responsibilities will rotate between tooling support and Software Asset Management-related duties. As such you will eventually also become involved in broader team activities such as improving the software request process, software licence reclamation, licence auditing and working with our enterprise software asset management tooling.</p><p><strong>Your key duties</strong>:</p><ul><li>Act as the primary technical contact for tools such as GitHub, Jira, Confluence, LucidSuite, IntelliJ, and associated integrations, ensuring that these services are secure, reliable, and aligned with organisational standards</li><li>Lead troubleshooting and root cause analysis for complex issues across the DevOps tooling portfolio, ensuring timely resolution of incidents and problems.</li><li>Lead on the preparation and implementation of changes to enhance the capabilities of the portfolio, ensuring adherence to Met Office change management standards.</li><li>Guide and support junior colleagues, fostering knowledge sharing and professional development, coordinate workload distribution and act as escalation point for technical queries.</li></ul><h4>Person specification</h4><p><strong>Essential Criteria, skills and experience:</strong></p><ol><li><strong>Proven Experience with SaaS DevOps Platforms</strong><ul><li>Hands-on administration and configuration of SaaS-based tooling, for example GitHub, Atlassian suite, Lucid, Mural – Experts by nature</li></ul></li><li><strong>Application Operations and Service Management</strong><ul><li>Strong background in application support, monitoring, and incident resolution in line with ITIL principles and service management best practices – <strong>Force for good</strong></li></ul></li><li><strong>Automation and Continuous Improvement </strong>Ability to deliver continual service improvement in an organised and structured manner within established an organisation’s IT procedures – <strong>We keep evolving </strong></li><li><strong>Collaboration and Communication Skills</strong><ul><li>Skilled in working with developers, product teams, and other stakeholders to ensure toolsets meet business needs, including the ability to explain technical issues clearly to non-technical audiences – <strong>We’re better together</strong></li></ul></li><li><strong>Adaptability and Continuous Learning </strong>Commitment to staying current with emerging technologies and evolving practices, adapting quickly to new tools and organisational priorities – <strong>We live and breathe it</strong></li></ol><h4>Benefits</h4>Alongside your salary of £35,145, Met Office contributes £10,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Why join us</strong></p><p>Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their ‘Best Workplaces in Tech’ 2023, 2024 and 2025 lists, as well as their ’54 Best Workplaces for Women’ 2023 list.</p><p>As our Senior Applications Operations Engineer - DevOps tooling and ITAM your total reward package will be up to £51,648 annually, which includes: </p><ul><li>£35,145 base pay</li><li>An outstanding Civil Service pension, with an average employer contribution of 28.97%</li><li>Recruitment Retention Allowance (RRA) you will be paid £2,200 per annum as a market supplement to reflect the demand for your skills. Whilst in post, you will be paid this market driven allowance from April 2024 until March 2026 in your monthly pay</li><li>Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>How to apply</strong></p><p>If you share our values, we’d love to hear from you! Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. </p><p>Closing date 18/01/2026 at 23:59 with first stage interviews commencing from 02/02/2026. You will hear from us once the closing date has passed. </p><p><strong>Using AI in your application</strong></p><p>We welcome applications that use AI tools for support in drafting or refining, as long as they accurately reflect your own skills and experience. All hiring decisions at the Met Office are made by people, not AI. For more details, visit <a href="https://careers.metoffice.gov.uk/join-us/our-approach-recruitment" target="_blank">our approach to recruitment</a>.</p><p><strong>How we can help</strong></p><p>If you have any questions or would like to discuss this opportunity further, please contact us at <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a>. </p><p>If you’re considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role. </p><p>We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code. </p><p>We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible, 2 of these years must be immediately preceding the point of your application. You will need to achieve full security clearance within your first 6 months with us. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:careers@metoffice.gov.uk" target="_blank">careers@metoffice.gov.uk</a></li></ul>

Senior Applications Operations Engineer - DevOps tooling and ITAM

Ofwat (Water Services Regulation Authority)

Asset Management Specialist

<h4>Job summary</h4><p><strong>Welsh Government</strong></p><p>The Welsh Government delivers digital services to people and business across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online and has a vision (outlined in the Digital Strategy for Wales) of improving the lives of everyone through collaboration, innovation and better public services. </p><p>To achieve this vision, the Welsh Government needs specialist digital, data and technology skills across all departments in the organisation to improve the services and policies we develop for Welsh citizens. </p><p>For more information about the benefits of making a difference with us, please see the <a href="https://www.gov.wales/sites/default/files/publications/2024-06/welsh-government-jobs-employee-benefits-pack.pdf" target="_blank">Employee Benefits Pack</a>.</p><h4>Job description</h4><p><strong>Role</strong></p><p>The <strong>IT Service Manager (Portfolio)</strong> will report to a Senior IT Service Manager. It is a key role in IT Service Management that helps align services with business needs and objectives. It involves planning, designing, developing, and maintaining an IT Service Portfolio.</p><p>The IT Service Portfolio is a comprehensive and detailed collection of services. It encompasses all the services currently offered, those being developed and those that have been retired as follows:</p><ul><li><strong>Service Pipeline </strong>which captures services that are planned or in-progress (under development), or consideration for future deployment but are not yet available to customers. It represents the organisations strategic plans and service development roadmap.</li><li><strong>Service Catalog </strong>which captures all the live business and technical services</li><li><strong>Retired Services </strong>which details all services that have been retired and stores any essential historical information</li></ul><p><strong>At this role level you will</strong></p><ul><li>Ensure the portfolio and wider IT Service operations knowledge library are maintained</li><li>Support teams to follow governance and delivery processes</li><li>Manage the tracking, analysis, review and delivery of services including any associated costs like maintenance and support</li><li>Assist with the transition of new projects and services into live operations</li><li>Support the prioritisation of services, projects and programmes</li><li>Support stakeholders understand the performance of work and any related risks</li><li>Support service management and leadership in making improvements</li><li>Track the performance of the portfolio and report on its status to senior management and stakeholders</li></ul><p>By maintaining a dynamic and well managed IT Services Service Portfolio, the role will help the organisation achieve better resource utilisation, risk management, ensure compliance, and continuously improve service quality.</p><p></p><p><strong>We are looking for people who are</strong></p><ul><li><strong>Highly organised, </strong>with excellent planning and coordination skills to manage multiple services and dependencies.</li><li><strong>Strategic thinkers</strong>, able to align the IT service portfolio with organisational goals and priorities.</li><li><strong>Detail-oriented</strong>, ensuring accuracy in service data, reporting, and compliance with governance standards.</li><li><strong>Proactive </strong>with a strong drive to optimise service value and manage costs effectively.</li><li><strong>Collaborative team players</strong>, willing to share knowledge and work closely with service owners, stakeholders, and technical teams.</li><li><strong>Effective communicators</strong>, able to present complex information clearly to senior management and diverse audiences.</li><li><strong>Adaptable and resilient</strong>, comfortable managing change and working in a dynamic, fast-paced environment.</li><li><strong>Committed to continuous improvement</strong>, seeking opportunities to enhance service performance and portfolio maturity.</li></ul><p> This post maps to the <a href="https://ddat-capability-framework.service.gov.uk/role/it-service-manager#it-service-manager" target="_blank"><strong>IT Service Manager</strong></a>role in the <strong>DDaT Capability framework.</strong></p><h4>Person specification</h4><p><strong>Your main day to day responsibilities will include: </strong></p><ul><li>Manage and maintain the Service Portfolio regularly checking content to ensure it is accurate, complete, and current.</li><li>Ensure documentation related to the Service Portfolio and Services is saved in the organisations corporate document management tool. Ensuring that it is organised, managed, protected and accessible.</li><li>Ensure the Service Portfolio content is consistent with other data sources (Solution Design Authority, Project Pipeline, Transition Tracker, and Operational Information/Documentation)</li><li>Assess new services in the pipeline for Service Portfolio fit and resource allocation</li><li>Update the Service Portfolio to reflect the retirement services and ensure the overall portfolio balance is maintained</li><li>Maintain the review schedule for services within the Service Portfolio</li><li>Support individuals with Service Portfolio related roles and obligations to discharge their responsibilities of following process and best practise effectively.</li><li>Actively champion, communicate and engage with the business and teams in all matters relating to the Service Portfolio.</li><li>Support Service Managers and Technical Teams with relevant guidance in managing the Service Portfolio.</li><li>Assist Service Managers in engaging with Business Owners to confirm ownership and ensure their requirements are met.</li><li>Document and maintain Service Portfolio processes and guidance</li><li>Facilitate communication and collaboration between IT and other business units, as well as with project managers and teams.</li><li>Support Service Managers in taking ownership of Service Portfolio areas and understanding the associated tasks. </li><li>Engaging with technical teams to ensure the Service Portfolio meets their requirements. </li><li>Work closely with Service Transition and Service Management to support the transition of services.</li><li>Help develop and deliver reporting on Service Portfolio performance, risks, and key insights to stakeholders.</li><li>Work closely with project management to help prepare the required information to support the procurement or development of a Service Portfolio tool.</li><li>Gather feedback from Service Managers, Technical Teams, Business Owners, and Service Owners to ensure continuous improvement.</li><li>Identify and address areas for improvement in Service Portfolio management processes and practices.</li><li>Any other tasks as requested by management commensurate with the grade and role.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Business Analysis: lead the collection of information and creation of recommendations for improvements</li><li>Ownership and Initiative: take accountability for issues that occur and be proactive in searching for potential problems</li></ul><h4>Benefits</h4>Alongside your salary of £37,111, Welsh Government contributes £10,751 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<h4>The Use of Artificial Intelligence (AI)</h4>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">AI candidate guidance</a> for more information on appropriate and inappropriate use.<h4>Selection Process and Stages</h4><br><p>Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.</p><p>The selection process and stages are:</p>Number of Stages:2 stage processStage 1Application FormStage 2Interview<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Danielle Hughes</li><li>Email : <a href="mailto:ictservicecontrol@gov.wales" target="_blank">ictservicecontrol@gov.wales</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:sharedservicehelpdesk@gov.wales" target="_blank">sharedservicehelpdesk@gov.wales</a></li></ul><h4>Further information</h4>Recruitment principles and complaints<br><br>We recruit by merit on the basis of fair and open competition. Please see the Civil Service Commission's recruitment principles on the Commission's website.<br><br>If you feel your application has not been treated in accordance with these principles and wish to make a complaint please email <a href="mailto:complaints@gov.wales" target="_blank">complaints@gov.wales</a>. Please ensure that you refer to the vacancy reference number.<br><br>If you are not satisfied with the response you receive from the Welsh Government, you can contact the Civil Service Commission: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br>

3378 - IT Service Manager (Portfolio)

13243 - Operational Support Grade - HMP Liverpool (Prison Support Role)

<h4>Job summary</h4>The Prime Minister’s Office enables the Prime Minster to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events &amp; Visits team and the Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.<h4>Job description</h4><p>As a Custodian at the Prime Minister’s Office, you will play a dual role in maintaining robust security standards while delivering a professional and welcoming experience for all visitors. Your contribution will ensure our complex security operation runs smoothly and that every interaction reflects our commitment to safety and service excellence.</p><p>You will work as part of a motivated team to provide a visible, reassuring presence, combining technical expertise with strong interpersonal skills. A key aspect of the role involves operating bespoke security architecture—such as CCTV and Access Control systems—to safeguard our people and assets. You will monitor and manage these systems with precision, ensuring compliance and rapid response to any security concerns.</p><p>Equally important is your role in customer-facing duties, including processing visitors and vehicles efficiently and courteously. You will act as a first point of contact, offering clear guidance and assistance to create a positive experience for guests. In addition, you will respond to incidents and emergencies with calm authority, prioritising both safety and clear communication.</p><p>We value diversity and welcome applicants from all walks of life, with the strong ability to communicate effectively, remain calm under pressure and deliver an outstanding service. </p><p>Due to the nature of the role, this position is office-based only.</p><p><strong>Shift patterns and allowance </strong></p><p>As a Custodian you will work a 24/7 shift pattern comprising of early, Late and night shifts (including bank holidays &amp; weekends). The average working week is 37 hours (excluding breaks) over 5 working days and two rest days. As such the basic pay is enhanced by 36.97% in allowances. Shift patterns may be subject to changes.</p><h4>Person specification</h4><p>Key responsibilities and skills;</p><ul><li>You will have good customer service skills and be keen to learn.</li><li>You will enjoy working in a team, be calm under pressure and be assertive when giving instructions.<br>You will be a confident communicator and take care to write clearly and concisely. With excellent attention to detail, you will compile accurate written logs.</li><li>Proactive and motivated, you will be an effective time manager with strong administrative and observational skills.</li><li>Due to the front facing nature of the role, you will be the first person many people meet on entering No10 from staff to VVIPs, you will have high personal standards, expecting nothing but the best of yourself and others.</li><li>We will expect you to have strong IT skills, including the ability to use email and Microsoft Office.</li></ul><p><strong>Additional information </strong></p><p>This role is open to UK nationals only and office based with no flexible working options.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Making Effective Decisions</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Working Together</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £31,642, Cabinet Office contributes £9,166 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>An environment with flexible working options.</li><li>A culture encouraging inclusion and diversity.</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank">Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.</li><li>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>Application process</strong></p><p>After submission of your application you will be invited to complete a Customer Service Skills Practice test</p><p>Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 18th January 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.</p><p>An online Customer Service test will also need to be completed as part of the initial stage of application. This must be completed by the closing date for your application to be considered for this role. Example of a practice test can be found below.</p><p>Please complete the online application form to include a CV, Personal Statement (250 words max) and 2 Behaviour statements against the following Behaviours;</p><ol><li>Working together</li><li>Communicating &amp; Influencing</li></ol><p>Please use the Personal Statement (250 words max) to explain why you would be a suitable candidate and how you meet the key skills mentioned on the advert.</p><p><a href="https://euauthoring.panpowered.com/DeliveryWeb/Civil_Service_Practice/57a94066-29ab-4473-9d35-75ab169fe8b6?transferToken=N48Ky8ycrefD1_fEJPPP4JLY5d1AGQDKHGd911jfe00hnJj9GOm2qo3yiE-aUgSK0" target="_blank">Customer Service Skills Practice Test</a></p><p><strong>Selection process</strong></p><p>Applications will be sifted against the CV, 2 Behaviours listed below and your personal statement using the of the Success Profiles Framework.</p><ol><li>Working together</li><li>Communicating &amp; Influencing</li></ol><p>Candidates successful at sift will be invited to a panel interview based on Behaviours and Strengths.</p><p><strong>Expected timeline (subject to change)</strong><br>Expected sift date – February<br>Expected interview date/s – February <br>Interview location - 10 Downing Street, London<br><br><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:AdvertRecruitment.grs@cabinetoffice.gov.uk" target="_blank">AdvertRecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. </p><p><strong>Further information</strong><br>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section. <br><br>Please note that this role requires DV clearance, which would normally need 10 years’ UK residency in the past 10 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. <br><br>Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you. <br><br>Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a>. <br><br>A reserve list will be held for a period of 12 months, from which further appointments can be made.</p><p>If successful and transferring from another Government Department a criminal record check may be carried out. </p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p>Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fvetting-explained-and-our-vetting-charter%2Fthe-vetting-charter&amp;data=05%7C01%7CStewart.Crook%40homeoffice.gov.uk%7C11d121afdedc4b66f0db08db02a2c67c%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638106670938846538%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=DLMFEFWkLHuoVftzsYqu0LeN6MLyJyfsWhgTWBGwHFo%3D&amp;reserved=0" target="_blank">See our vetting charter</a></p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p>This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : No10 Recruitment</li><li>Email : <a href="mailto:No10Recruitment@no10.gov.uk" target="_blank">No10Recruitment@no10.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles.<br>If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a>.<br>If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>.<br>For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: <a href="https://civilservicecommission.independent.gov.uk" target="_blank">https://civilservicecommission.independent.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1ODImdmVyaWZ5PTNlM2VjMGQ0N2U3NTVkZjZiZTdkOWFjZDUxNjQ2ZGViJnJlcXNpZz0xNzY3NjczMTc3LWYxMDRmNGE3MzYzMmZlNzJkODBiMGZjNzE4MjQ4NTA3YWUxNTFjNmE=" target="_blank">Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window</a> (docx, 83kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1ODMmdmVyaWZ5PTZmN2YyOTM0ODJmN2FiYjg1MDJlNmNlYTYzNzNmZmU1JnJlcXNpZz0xNzY3NjczMTc3LWYxMDRmNGE3MzYzMmZlNzJkODBiMGZjNzE4MjQ4NTA3YWUxNTFjNmE=" target="_blank">Cabinet Office Employee Offer Opens in new window</a> (pdf, 302kB)

Cabinet Office

No10 Custodian/Security Officer

<h4>Job summary</h4><p><strong>Who we are</strong></p><p>The Investigatory Powers Act 2016 established the office of the Investigatory Powers Commissioner (IPC) and provides for the appointment of Judicial Commissioners (JCs) to approve and oversee the use of investigatory powers by public authorities. The current IPC is Sir Brian Leveson.</p><p>The IPC and JCs have the important function of balancing the public interest and the rights of the individual independently of Government, specifically protecting the public by reviewing whether public authorities’ interference with those rights is justifiable.</p><p>IPCO are committed to creating an increasingly diverse and inclusive workplace. Our people are our greatest asset and so we aim to foster a safe environment where diversity of thought is welcomed, work-life balance is valued and opportunity for growth is encouraged.</p><p><strong>Communications data authorisations</strong></p><p>The IPC is responsible for the work of communications data authorisations. The Authorisations Team considers applications for the acquisition of communications data (CD) from law enforcement and public authorities. The team is located across two offices in Birmingham and Manchester.</p><p>Communications data is the information generated which relates mostly to telephone communication or internet activity. The data describes the communication but not the content of this.</p><p>Communications data is now used in 95% of serious and organised criminal prosecutions and has been used in every major counter terrorism investigation over the past decade. As such, the acquisition of CD must be independently authorised and that is the function of IPCO as an independent body.</p><h4>Job description</h4><p><strong>The role of an Authorising Officer</strong></p><p>Authorising Officers are responsible for assessing public authorities’ requests to acquire communications data in compliance with the Investigatory Powers Act 2016 and other relevant legislation.</p><p>Your role will be to independently assess the necessity and proportionality of applications received from public authorities. Applications are received from across the UK, and you will have the responsibility for the final decision as to authorise, decline or return applications.</p><p>The applications IPCO receive contain large amounts of information and need to be fully considered. Each application should be considered on its own merit, and you will make timely and objective decisions based on the facts available.</p><p>The role of Authorising Officer is vital as communications data can either support or disprove an alibi and can identify links that may exist between suspects and a crime scene. Sometimes CD is the only way to identify these offenders, particularly where offences are committed online, such as child sexual exploitation or fraud.</p><p>Our operation is a fast-paced environment, with high volume workloads.</p><p>Due to the nature of this work, high levels of discretion will be expected from the successful candidates.</p><h4>Person specification</h4><p><strong>Responsibilities</strong></p><p>IPCO welcomes applicants from all backgrounds. To work in this role, successful applicants will be expected to:</p><ul><li>Assimilate complex information quickly and use it to make effective decisions independently within the strict constraints of legislation.</li><li>Understand the impact of their decisions, take responsibility, and have the confidence to justify them.</li><li>Have effective written and oral communication skills and be comfortable engaging with a variety of stakeholders at different levels.</li><li>Respond positively to changes in working systems, processes and teams and follow the productivity targets, showing commitment to continuous improvement in an environment where performance matters.</li><li>Ability to work responsibly in dealing with confidential/sensitive information, being mindful of data security.</li><li>Maintain ethical principles and adhere to IPCO core values, applying them to every aspect of your work.</li></ul><p><strong>Shift and hybrid working </strong></p><p>This role is scheduled as a shift working role. IPCO Authorisations operates business hours of 0700 – 2200 and therefore the shift pattern includes early starts, evening and weekend working, as well as working on public holidays.</p><p>All staff working shifts receive an Annualised Hours Working (AHW) allowance. This is an additional allowance received alongside your basic salary, based on your attendance patterns for the year that compensates for working shifts. You will receive an annualised hours agreement, which is a written agreement between you and your manager, detailing the period the agreement runs for, your attendance requirements and your AHW percentages. This figure is currently circa 18%. This percentage calculation is assessed in line with the operational demands of the business and is subject to change and review. It is not guaranteed and may cease at any time.</p><p>Whilst part-time work is available, it must fit within IPCO business hours, 0700 – 2200 and include weekend and public holiday working hours.</p><p>It is your responsibility to ensure that shift working is suitable for you before accepting the offer.</p><p>IPCO are currently adhering to the Home Office hybrid working model, which enables staff to split their time working in the office and at home. Currently this is 60% of working hours spent in the office.</p><p>Please note that office attendance is mandatory as critical aspects of the role must be carried out on systems that cannot be accessed from home.</p><p>It is your responsibility to ensure that office attendance is suitable for you before accepting the offer.</p><p><strong>Training</strong></p><p>You will be given the necessary training to fulfil the role of Authorising Officer. You will receive a comprehensive package of classroom-based, interactive and mentor-based learning, over a period of 6 weeks to develop an understanding of the relevant legislation and how to consider an application.</p><p>During this time, you will be fully supported by IPCO’s trainers and mentors. At the end of training, you will complete an assessment which must be passed before you can undertake the duties of the role.</p><p>The training course is run on a full-time basis on weekdays. During the initial 6-week training period, you will receive 0% AHW allowance to reflect the Monday to Friday working pattern.</p><p><strong>Security Clearance</strong></p><p>DV clearance is an essential requirement for this role. Successful candidates will be permitted to start with SC clearance whilst they undergo the NCA Enhanced and DV clearance processes. During the period where you hold SC clearance, you will only perform elements of the role which fall under SC clearance. If your DV clearance application is unsuccessful, you may enter Restructuring, Redeploymentor Redundancy.</p><p>Further information relating to security vetting can be found at United Kingdom Security Vetting: Applicant - GOV.UK (<a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.gov.uk%2F&amp;data=05%7C01%7CGwyn.Owen3%40ocda.org.uk%7C1d116e56b0a643117b0508dadc5cee64%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638064588927431956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=zzcrxmWkD7pueplLL6S5ie%2F3QPNhwUTIUdPHXQXmRi8%3D&amp;reserved=0" target="_blank">www.gov.uk</a>). </p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Delivering at Pace</li><li>Managing a Quality Service</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £30,900, Home Office contributes £8,951 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application</strong></p><p>As part of the application, you will be asked to complete a CV, statement of suitability (Max word limit 750) and a behavioural example.</p><p>Further details around what this will entail are listed on the application form. </p><p>Your statement of suitability should be aligned to the responsibilities of the role as set out in the job advertisement.</p><p>The CV may be marked as part of an initial sift, if a large number of applications are received.</p><p>Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview</p><p><strong>Interview </strong></p><p>Behaviours assessed as part of the interview will be Making Effective Decisions, Delivering at Pace and Managing a Quality Service.</p><p>Candidates will be expected to complete a short assessment as part of the interview process. No preparation is required, and full instructions will be given as part of the interview.</p><p><strong>Sift and Interview dates</strong></p><p>Sifting will take place from 2nd February 2026. </p><p>Interviews will take place from 2nd March 2026.</p><p>These timelines are subject to change, based on business need.</p><p>Interviews will be conducted in person in either Birmingham or Manchester. Further details will be given to those invited to interview.</p><p><strong>Artificial intelligence</strong></p><p>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.</p><p><strong>Further information</strong></p><p>A reserve list may be held for a period up to 12 months from which further appointment may be made.</p><p>If you are successful in this position and choose to accept the provisional offer for this role, you will be removed from all other Home Office reserve lists at the same grade</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.</p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.</p><p>If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.</p><p>Please see the attached list of acceptable ID documents.</p><p>You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. <a href="https://careers.homeoffice.gov.uk/security-checks" target="_blank">Security Checks - Home Office Careers<br><br></a>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p>Transfer Terms: Voluntary</p><p>Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>. </p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. </p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p><strong>Reasonable Adjustments</strong></p><p>If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should:</p><ul><li>Contact Government Recruitment Service via <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional</li></ul><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IPCO Recruitment</li><li>Email : <a href="mailto:recruitment@ipco.org.uk" target="_blank">recruitment@ipco.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via <a href="mailto:HOrecruitment.grs@cabinetoffice.gov.uk" target="_blank">HOrecruitment.grs@cabinetoffice.gov.uk</a>. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyNDImdmVyaWZ5PWE4NGU0Y2U0YTNhMzU1ZmE4NTNjM2Q1ZGM0MmZlNTVh" target="_blank">2025-11-17 Pre-employment Checking - Document Requirements (V17) Opens in new window</a> (pdf, 231kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyNDMmdmVyaWZ5PWFkYjAwZTQ4MmM0ZjVhMzE0MDhmNDdlY2JmOWVmNjlh" target="_blank">Home Office Candidate_Information_v15_DECEMBER_2025 Opens in new window</a> (pdf, 429kB)

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