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job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8851/Application_guidance_for_candidates_A4_v2.pdf" target="_blank">Application_guidance_for_candidates_A4_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8856/JDPS_Customer_Operations_Manager.pdf" target="_blank">JDPS_Customer_Operations_Manager</a></li>
</ul>

A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development.
Wyre Council offers this development through many of its career paths.
To apply for one of our vacancies, click on ‘apply online’ to begin your application



Customer Operations Manager
Location: Marine Hall, Fleetwood
Service: Theatres
Salary: Grade 8 £35,235 - £37,938
About Us: Marine Hall is a vibrant and dynamic venue dedicated to delivering exceptional experiences for our audiences and customers. The venue is a major part of the Fleetwood Waterfront Leisure Masterplan and continue to play an integral part in the lives of people in Fleetwood and the wider Wyre community. With plans to develop a second performance space at the venue, there couldn’t be a more exciting time to join the team. To help deliver these plans, we are seeking a motivated and experienced Customer Operations Manager to join our small but dedicated team and lead our front of house operations.
Job Purpose: As the Customer Operations Manager, you will be responsible for ensuring the highest standards of customer care and front of house management at Marine Hall. You will lead the hospitality, agency, volunteer and housekeeping teams to deliver an efficient and commercially savvy operation. Your role will include promoting, pricing, and coordinating events, supporting the box office, and ensuring efficient stock management and administration.
Key Responsibilities:
<ul>
<li>Supervise and organise the team and staffing levels to meet operational requirements.</li>
<li>Provide regular Duty Management cover for shows and events.</li>
<li>Develop and supervise direct reports, ensuring clear objectives and progress.</li>
<li>Manage external catering and event bar arrangements.</li>
<li>Support the General Manager in delivering the venue service plan.</li>
<li>Develop the programme of activities and shows within the venue.</li>
<li>Conduct regular drills and ensure the safety and security of public areas for all shows.</li>
<li>Promote the theatres and sell room/conference space, functions, dinners, parties, and weddings.</li>
<li>Operate computer systems including EPOS, electronic booking, creditor payments, and goods/services ordering.</li>
<li>Address customer complaints efficiently and promptly.</li>
</ul>
Qualifications:
<ul>
<li>Good level of literacy and numeracy (Essential)</li>
<li>Appropriate management qualification (Desirable)</li>
<li>Personal Licence Holder Certificate or willingness to obtain one (Desirable)</li>
</ul>
Skills:
<ul>
<li>Excellent interpersonal and communication skills (Essential)</li>
<li>Understanding of performance management and staff development (Essential)</li>
<li>Knowledge of bar and catering operations (Essential)</li>
<li>Ability to produce reports and business plans (Essential)</li>
<li>Understanding of theatre/venue operations (Desirable)</li>
<li>Knowledge of health and safety legislation (Essential)</li>
<li>Event management skills (Essential)</li>
</ul>
Experience:
<ul>
<li>Experience in a theatre front of house role, preferably as a manager (Desirable)</li>
<li>Budgetary management and production of reports (Essential)</li>
<li>Managing health and safety in public facing businesses (Essential)</li>
<li>Managing events and bar/ catering functions (Essential)</li>
<li>Working with event/show companies and organisations (Essential)</li>
<li>Supervisory experience in a customer-facing service (Essential)</li>
<li>Experience with computerised box office systems and databases (Desirable)</li>
</ul>
Additional Requirements:
<ul>
<li>Willingness to work unsociable hours, including evenings and weekends (Essential)</li>
<li>Commitment to equal opportunities and appreciation of equalities issues (Essential)</li>
<li>Regular and reliable service (Essential)</li>
<li>Demonstrate behaviours that support our values (Essential)</li>
</ul>
The role includes weekend and evening work, with additional hours managed within annualised hours agreements.
How to Apply: To apply online and for more information about this vacancy, please visit our web-site <a href="http://www.wyre.gov.uk" target="_blank">www.wyre.gov.uk</a>
Closing date: 3 August 2025
Interviews in Fleetwood 12 August 2025

Customer Operations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8859/Application_guidance_for_candidates_A4_v2.pdf" target="_blank">Application_guidance_for_candidates_A4_v2</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8863/JDPS_Customer_Operations_Assistant.pdf" target="_blank">JDPS_Customer_Operations_Assistant</a></li>
</ul>

A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development.
Wyre Council offers this development through many of its career paths.
To apply for one of our vacancies, click on ‘apply online’ to begin your application



Customer Operations Assistant
Location: Marine Hall, Fleetwood
Service: Theatres
Hours: 18.5 per week
Salary: £12.26 per hour
About Us: Marine Hall is a vibrant and dynamic venue dedicated to delivering exceptional experiences for our audiences and customers. We are seeking a dedicated and enthusiastic Customer Operations Assistant to join our team and support our front of house operations.
Job Purpose: As a Customer Operations Assistant, you will be responsible for delivering an excellent experience for all visitors at Marine Hall. Under the supervision of the Customer Operations Managers, you will ensure a consistently high standard of service and actively promote tickets, goods and services during each customer interaction. This is an exciting opportunity to step into venue operations, learn skills in retail, ticketing, event delivery and hospitality with real prospects for career development within an exciting cultural location.
Key Responsibilities:
<ul>
<li>Deliver a high standard of customer care.</li>
<li>Play an active part in achieving venue sales targets by maximising customer interaction and providing feedback to line managers.</li>
<li>Ensure all customer feedback is received and escalated as necessary.</li>
<li>Maintain high standards of venue marketing and presentation.</li>
<li>Support efficient venue changeovers.</li>
<li>With appropriate training, support the box office to manage show incoming.</li>
</ul>
Qualifications:
<ul>
<li>Good level of literacy and numeracy (Essential)</li>
</ul>
Skills:
<ul>
<li>Excellent attention to detail (Essential)</li>
<li>Understanding of a ticketing system (Desirable)</li>
<li>Good knowledge of event operations (Desirable)</li>
</ul>
Experience:
<ul>
<li>Experience of working in a busy customer-facing environment (Essential)</li>
<li>Experience of ticketing systems (Desirable)</li>
<li>Experience of managing priorities (Essential)</li>
</ul>
Additional Requirements:
<ul>
<li>Willingness to work unsociable hours, including evenings and weekends (Essential)</li>
</ul>
The role includes weekend and evening work, with opportunities for overtime and rotas provided 3 weeks in advance.
How to Apply: To apply online and for more information about this vacancy, please visit our web-site <a href="http://www.wyre.gov.uk" target="_blank">www.wyre.gov.uk</a>
Closing date: 10 August 2025
Interviews in Fleetwood 20 August 2025

Customer Operations Assistant

<ul></ul>





<h2>Job introduction</h2>SEN Casework Officer Wanted! Come and join the SEN Team at Hove Town Hall. We are a well-established and respected team delivering a statutory service for children and young people in the city who have Special Educational Needs and Disabilities (SEND).&nbsp;1x permanent role and 1x fixed term (2 years)The post is full time.<h2>About the role</h2>We are looking for an efficient and hardworking SEN Casework Officer to ensure the right statutory provision is available at the right time for children and young people with Special Educational Needs and Disabilities. Working within the legislative framework, you will be responsible for co-ordinating the assessment, production and review of Education Health and Care (EHC) plans and other aspects of special educational needs of individual pupils. You will have a caseload related to a defined group of schools, colleges or geographical area, and will work closely with parents, carers and professionals from a range of voluntary and statutory agencies. SEN Casework Officers are also tasked with one or more special areas of responsibility. While a background in education, social care or special educational needs are advantageous, they are not essential. You will need to evidence excellent interpersonal skills and an ability to relate well to parents, carers and professionals. You will also need to demonstrate strong communication, prioritisation and negotiation skills. You will be working to challenging deadlines with some autonomy and will need to have a flexible approach but will have a supportive team of experienced casework officers and managers around you. There is an emphasis on team working and striving for continuous improvement to our service, within a customer care environment. Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview. As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application form guidance</a>) and <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance" target="_blank">Supporting statement guidance</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense. For more information about our values and the benefits of working at the council, visit&nbsp;<a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us</a><h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, female or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">How we create a fair and inclusive workplace</a>. Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.

Brighton & Hove City Council

SEN Casework Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8894/Smiles_for_Sibs_Wokingham_Playworker_Job_and_person_spec_-_JULY_25.docx" target="_blank">Smiles_for_Sibs_Wokingham_Playworker_Job_and_person_spec_-_JULY_25</a></li>
</ul>

For further details, application form and job and person specification please contact us on 0300 777 8539 or email <a href="mailto:admin@promiseinclusion.org" target="_blank">admin@promiseinclusion.org</a>



This vacancy is being advertised on behalf of Promise Inclusion
Playworker - Wokingham At Smile for Sibs club
Average2 hours per week - £7.55 - £8.60 per hour (16–18-year-olds)
We have a vacancy for a Playworker at our Wokingham Smiles for Sibs group, which runs on a Thursday (term-time only) between 4.30pm and 6.15pm at the Woodley Airfield Centre. The children at Sibs are aged 8-13 and come to club to get some me time as they have a sibling with a learning disability including those with profound and multiple learning disabilities The Playworkers will assist in providing activities at the club including playing games, arts &amp; crafts, cooking, outdoor activities, and occasional holiday day trips.
We are looking for enthusiastic and self-motivated people to join our team.&nbsp; Experience of working in similar positions is desirable, but training will be given for the successful applicant.&nbsp; Our office base is now in Wokingham.
References, an Enhanced DBS (Disclosure and Barring Service) and a Right to Work check will be carried out on the successful candidates.

Bracknell Forest Council

Playworker at Smile for Sibs Club

Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;PO1 - PO4 - £39,855 - £50,574Retention Bonus: £3,000 Golden Hello payment&nbsp;(subject to minimum retention period)Contract Type: Full-time PermanentWorking hours per week:&nbsp;36 hoursApplication Deadline: 17/08/2025Proposed Interview Date(s):&nbsp;TBC&nbsp; &nbsp;Reference: 1784About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;We offer a fantastic range of staff benefits, including an option to purchase additional annual leave, discounted gym memberships, savings from local shops and online retailers and season ticket and travelcard loans.&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;About the role:&nbsp;Join Our Team at Waltham Forest Council's Trading Standards Service!Are you a motivated and enthusiastic individual looking for an excellent opportunity? We invite you to become a part of Waltham Forest Council's Trading Standards Service.Role Purpose: In this role, you will be responsible for developing and delivering specialist investigative support and advice for Regulatory Services, focusing on trading standards and consumer protection. Your expertise will help ensure compliance with relevant legislation and safeguard consumer rights.<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/TSO%201784.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:<ul><li>Investigative Support: Conduct thorough investigations into trading standards violations and consumer protection issues.</li><li>Expert Advice: Provide specialist advice to colleagues and stakeholders on trading standards legislation and enforcement.</li><li>Compliance Monitoring: Monitor and enforce compliance with trading standards regulations.</li><li>Stakeholder Collaboration: Work closely with team members, colleagues from other regulatory services, and external stakeholders to resolve cases and complete project work.</li><li>Flexible Working: Be prepared to carry out duties at flexible times, including occasional evenings and weekends.</li></ul>Candidate Requirements:<ul><li>Knowledge and Experience: Demonstrate a comprehensive understanding of trading standards legislation and enforcement practices.</li><li>Professional Qualification: Hold an appropriate professional qualification in trading standards or a related field.</li><li>Skills: Exhibit excellent verbal and written communication skills, organizational abilities, and attention to detail.</li><li>Initiative and Pressure Handling: Show the ability to work independently and manage tasks under pressure.</li><li>Adaptability: Be adaptable and willing to work at flexible times, including evenings and weekends.</li></ul>Work Environment: You will be expected to perform both office-based work and site visits as part of your investigative duties. Collaboration with team members and external stakeholders is essential to successfully fulfilling the role's responsibilities.Qualifications and Requirements:&nbsp;Applicants must hold a professional Trading Standards Qualification such as:&nbsp;<ul><li>Trading Standards Practitioner Certificate/Diploma (TSPC/D), or&nbsp;</li><li>Diploma in Consumer Affairs &amp; Trading Standards (DCATS), or&nbsp;</li><li>Diploma in Trading Standards (DTS)/Diploma in Consumer Affairs (DCA), or</li><li>Degree in Consumer Protection (i.e. BSc).&nbsp;</li><li>or passed the Regulatory Compliance Officer Apprenticeship or the Level 6 Apprenticeship&nbsp;</li></ul>Please see the Role Profile for full details.Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;Satisfactory employment references and CIFAS identity checks;&nbsp;Satisfactory declaration of interest;&nbsp;This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;Satisfactory DBS check;&nbsp;As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Sandra Bennett at <a href="mailto:Sandra.Bennett@walthamforest.gov.uk" target="_blank">Sandra.Bennett@walthamforest.gov.uk</a>&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp;Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Trading Standards Enforcement Officers

Job Title: Duty Community Care Officer Starting Salary: £30,559 progressing to £33,366 per annum – pay award pending Hours: 37 Location: Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Join our dynamic, high performing &amp; friendly team at the forefront of Adult Social Care in Hertfordshire, where your passion and dedication can make a real difference through prevention, early intervention, and enablement.We are looking for a Duty Community Care Officer to join our busy Assessment Teams at Gateway South and West, in the Connected Lives Gateway Service.<h4>About the role</h4>As a Duty Community Care Officer, you will support the Team Managers with tasks related to people referred into the service.&nbsp; This will be ensuring good communication with people &amp; their families, their referrers and&nbsp; &nbsp;other partners involved with the person.You will follow up on planned interventions from staff after assessments and the cease of their involvement, such as progress chasing the delivery of specialist equipment and ensuring the equipment is installed and meeting their desired outcomes.You will hold strength-based conversations with adults or carers to understand their desired outcomes and explain how these can be met through the preventative and reablement pathway.This &nbsp;&nbsp;post includes &nbsp;a high proportion of &nbsp;telephone contact with adults and carers referred to the team, seeking consent and establishing their views and reasons for referrals, to help the triage of the Team Managers in &nbsp;planning proportionate responses, ensuring &nbsp;the safety and well-being of &nbsp;the adult or their carers based on reasons for our involvement, nature, risk and complexity of their needs or those of their carers.You will have knowledge of local resources, services and facilities and provide information, advice and signposting to prevent, delay or reduce care and support needs of adult or support needs of carers.You will resolve individuals' needs through a range of creative interventions and connect them with wider social networks and community resources to meet some of their desired outcomes immediately or organize personalized solutions by collaborating with various partners.Although you will be largely office based at Apsley, you may be asked to travel as part of the role to residents’ homes providing information, advice and support to prevent, reduce and delay their needs for care and support.Specialist training will be provided to assess functional abilities and utilise assisted technology and equipment-based solutions.This is a&nbsp;fast-paced team with clear solution focused short term involvements with a Reablement First focus.<h4>About you</h4>Essential Criteria:<ul><li>Full UK Driving Licence</li><li>Previous experience in a Social Care setting</li><li>Strong communication and negotiation skills</li><li>Strong telephone skills</li><li>A good standard of recording and ability to summarise findings</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Boban Jose on <a href="mailto:boban.jose1@hertfordshire.gov.uk" target="_blank">boban.jose1@hertfordshire.gov.uk</a> or 07458 049353 for an informal discussion about the role.Interview Date: 15 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Duty Community Care Officer

We are looking for an all-rounder to join our Housing team to carry out general domestic repairs and home improvements for our tenants. You will also carry out a range of works to the communal areas of the general need&amp;©s flats both internal and externally along with managing records, and appointments.This is a safety-critical, community-facing role, ideal for a proactive and personable individual who takes pride in their work and is committed to maintaining clean, safe, and welcoming environments for all residents.It is essential that you have proven experience in domestic repairs (basic carpentry, plumbing, etc.) and gardening tasks (mowing, hedge trimming, weeding), and have the ability to work independently, plan workloads, and maintain detailed records.In addition, you will need to have a clean UK driving licenceFor an informal discussion about the role please contact James Laidlaw on 01233 330346Click to view a <a href="https://www.ashford.gov.uk/media/qudfyyld/7107a-7115a-general-needs-maintenance-operative-voids-june-2025.doc" target="_blank">Job Description</a>When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Ashford Borough Council

General Needs Maintenance Operative

Are you looking for a career where you can grow your skills, gain a nationally recognised qualification, and help protect public health and wellbeing? Then this Regulatory Compliance Apprenticeship could be your perfect starting point.For these posts we are looking for one apprentice to join our Environmental Protection team and one to join our Private Sector Housing teamWe are looking for enthusiastic, curious, and committed individuals to join our Environmental Health team. This is a unique opportunity to get involved in everything from inspecting properties and monitoring health and safety, to helping businesses comply with legislation and investigating complaints from residents.As part of your apprenticeship, you&amp;©ll receive full training to support the delivery of our environmental health services, including:Responding to complaints and service requests from residents and businessesVisiting homes and premises to assess conditions and gather evidence Inspecting properties, identifying risks, and helping to ensure legal complianceAssisting in writing clear, evidence-based reports and case notesLiaising with internal teams and external partners to resolve issues Supporting enforcement actions and advising businesses on good practiceKeeping records up-to-date using our digital systemsGetting involved in projects, policy development, and emergency planning workIt is essential that you have a genuine interest in health, safety, housing, or environmental standards and a positive attitude and a proactive, problem-solving mindset, along with having:Strong communication skills and the ability to work well in a teamGood IT and organisational skillsYou will need to have a full UK driving licence and access to a car and a willingness to work flexibly, including occasional evenings and weekends. Also you will need to be physical able to carry out site visits (e.g., lifting covers, using ladders)It is essential that you are committed to personal development as you will be required to study for Regulatory Compliance Officer apprenticeship which is a nationally recognised Level 4 apprenticeship. You will have mentoring and support from experienced professionalsFor an informal discussion about the role please contact Trevor Ford on 01233 330 or Gary Clarke on 01233 330Click to view <a href="https://www.ashford.gov.uk/media/t5naaglk/7109a-regulatory-compliance-apprentice-environmental-health-may-2025.docx" target="_blank">Job Description</a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and develoment.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Regulatory Compliance Apprentice - Environmental Health

We are looking for an officer who is passionate about community wellbeing, tenant engagement, and delivering exceptional housing services.In this role you will be responsible for managing a designated patch and delivering a broad range of services$ûfrom income management and rent arrears recovery to tackling anti-social behaviour and promoting community cohesion. You will be at the heart of our neighbourhoods, building strong relationships with tenants, residents, and partner agencies while ensuring tenancies are effectively managed.You will be managing rent accounts and helping tenants sustain their tenancies along with:Identifying and addressing anti-social behaviour, liaising with the Police, social services, and other partners.Conducting estate inspections, welfare visits, and property checks to uphold housing standards.Taking enforcement action where necessary, including preparing legal notices and attending court.Encouraging tenant participation and community engagement to build inclusive, resilient neighbourhoods.Supporting void management, letting processes, and coordinating with lettings and repairs teams.To be competent in this role it is essential tha you have a solid understanding of housing legislation, anti-social behaviour policy, and community support networks, as well as:Proven experience in housing or tenancy management, income recovery, or neighbourhood services.Having strong communication and relationship-building skills with a proactive, problem-solving mindset.Having the ability to work independently, prioritising effectively, and handling sensitive issues with diplomacy.For an informal discussion about the role please contact Oliver Samways, Income and Arrears Manager, on 01233 330375Click to view a <a href="https://www.ashford.gov.uk/media/qyyirvc4/7104a-neighbourhood-housing-officer-june-2025.doc" target="_blank">Job Description</a>To apply - If you are an employee of Ashford Borough Council and wish to apply then please log into iTrent self service via the link in the self-service section of the smarthub Click on current vacancies on the home pageWhen applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Neighbourhood Housing Officer

Job Title: Supported Living Manager Starting Salary: £46,731 progressing to £51,802 per annum – pay award pending Hours: 37 Location: Letchworth and Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The people who live at Orchard House and Stevenage Group Homes Supported Living have full and varied lives but also need day to day support as they have learning, or other, disabilities. We support and empower up to 27 people across three sites, to live as independently as possible.We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career.&nbsp; The manager oversees the operational management of these services and collaboratively better the lives of the people we support. As the service manager, you will be accountable for ensuring safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health &amp; Social Care Act 2008 (Regulated Activities) Regulations 2014.<h4>About the role</h4><ul><li>To manage support for adults with learning disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission</li><li>Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Housing Association, other service managers, and transition teams working with young adults.</li><li>Developing and empowering staff to support adults with learning disabilities of which, some will have other needs, such as physical disabilities and some with other complex needs.</li><li>You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.</li><li>Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.</li><li>Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.</li></ul><h4>About you</h4>Essential:<ul><li>RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.</li><li>Full driving license</li><li>Managerial experience in a social care setting</li><li>Experience of working within regulatory body frameworks ie CQC or PAMMS</li><li>Experience working with adults with disabilities</li><li>Experience with grievances, ill health, and disciplinary procedures</li><li>Experience with Recruitment</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Rebecca Wells, Group Manager on 07812 324177&nbsp;for an informal discussion about the role.Interview Date: 3 August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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