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<p><strong>South Derbyshire District Council</strong> is seeking an enthusiastic, committed individual who has the required knowledge to undertake this exciting role within the Strategic Housing Team. The post holder will work with a high degree of independence; have excellent IT skills and a thorough understanding of qualitative and quantitative research. </p><p>The Housing Strategy and Research Officer will be responsible for forecasting future housing needs and will be able to compile area specific datasets across the district that will inform both the Council’s new build aspirations and influence other sectors to meet future housing need across all tenures. </p><p>The postholder will be responsible for both the procurement and project management of housing related research and the undertaking of qualitative and quantitative research into the existing and future housing needs of the district’s population. </p><p>The role involves formulation of all strategic documents relating to housing and the submission of government statistical returns and consultation responses. The postholder will also be responsible for the Councils administration of the First Homes scheme, and any other intermediate tenure monitored by the Council. </p><p>The successful applicant will be an integral part of the Strategic Housing Team, responsible for collating a range of data and information that will inform both housing delivery and future policy making within the district.</p><p>It is expected that applicants will have previous experience working within a housing environment and be able to analyse and extract data from a range of formats to create meaningful reports and briefing notes to present to Senior Managers. </p><p>If you have read through the Job Description and think you can fulfil this key role within the Strategic Housing Team, we look forward to hearing from you. Should you wish to discuss the job informally, please contact Sarah Weller (Senior Development Officer, Strategic Housing) on 07976 081 938. </p><p>The full details and guidelines are available on</p><p><a href="https://www.southderbyshire.gov.uk/about-us/who-we-are" target="_blank">Working For Us | South Derbyshire District Council</a></p><p>To apply complete the online application form. Should you have any difficulties accessing this, please contact HR on 01283 595789 </p><p>We are looking for applicants committed to equal opportunities, diversity and good customer care to ensure our customers receive an excellent service</p><p>Provisional Interview Date: Thursday 5th February / Friday 6th February 2026</p><p>Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.</p>





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Derbyshire County Council

Housing Strategy and Research Officer

<p><strong>Family Help Assistant </strong></p><ul><li><strong>Chesterfield Family Help Team x1 37hr full-time position. Based at Birdholme Children’s Centre.</strong></li><li><strong>Cotmanhay Children's Centre x1 37hr full time position. Based at Ilkeston</strong></li></ul><p>Grade 6 - £25,989</p><p>An exciting opportunity has arisen within Children’s Services for <strong>dynamic</strong> and <strong>committed individuals </strong>to provide direct and practical support to children and families with a wide range of complex and often challenging needs to enable them to remain in their family unit and their communities, and to ensure they remain in education, employment and training (EET).</p><ul><li><strong>Build trust and confidence</strong> with vulnerable families</li><li><strong>Improve and maintain independence</strong> of children, young people and families</li><li><strong>Support</strong> parents/carers to manage their child’s routines</li><li><strong>Influence</strong> parents/carers to make sustained changes to improve and enhance quality of life</li><li>Work with colleagues to deliver provision that meets the needs of young people through work that is building based and/or in a variety of “street based” environments including mobile</li><li><strong>Guide</strong> young people and parents/carers to advice and support and health, education, employment and training.</li><li><strong>Motivate and inspire</strong> parents/carers to address concerns about neglect</li><li>Working as part of the family help team and to ‘Think Family’ in their engagement with families and follow safeguarding procedures.</li></ul><p><strong>What will I be doing:</strong></p><p>Provide direct support to children and families with practical and domestic tasks, as needed and health promotion activities in line with agreed steps developed as part of the action plans. </p><p>Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe.</p><p>Provide specific support to young people to access vacancies, benefits, allowances, courses, higher education, work and training.</p><p>Alert managers to changes in family circumstances or needs and respond in emergency situations liaising with colleagues, other agencies, and carers as appropriate.</p><p>Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family.</p><p><strong>What skills and experience do you need to have:</strong></p><ul><li>Be <strong>enthusiastic, versatile</strong> and <strong>self-motivated</strong> with the ability to work well as part of a team. </li><li>Have experienceof<strong> working with children and families</strong></li><li>Able to <strong>problem solve</strong> and proactively work with others.</li><li><strong>Excellent interpersonal</strong> and <strong>presentation skills</strong> with <strong>attention to detail</strong></li><li>Understanding of and implementation of <strong>safeguarding procedures.</strong></li><li>Excellent <strong>IT skills</strong></li></ul><p><strong>What we offer you:</strong></p><ul><li>25 days of annual leave plus another 5 once you reach 5 years of continuous service.</li><li>Flexi time, allowing up to an additional 2 days of leave per month.</li><li>Generous local government pension scheme.</li><li>Guaranteed incremental annual pay increase.</li><li>Cycle to work scheme.</li><li>Discounts at selected county leisure centres and much <a href="https://www.derbyshire.gov.uk/working-for-us/reward-and-recognition/reward-and-recognition.aspx" target="_blank">more</a>! </li></ul><p>We're always pleased to hear from talented people so if you're looking to join a dynamic team and have the skills and experience, we're looking for, then we'd like to hear from you. </p><p>For further information please contact <a href="mailto:Samia.Hilton@derbyshire.gov.uk" target="_blank">Samia.Hilton@derbyshire.gov.uk</a></p><p><strong>Provisional Interview Date: 29th January 2026</strong></p><p>Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a></p><p>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a></p><p>CS1</p><p>We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.</p>





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Family Help Assistant (2 Posts)

<h4> Job Description </h4><strong>Overview</strong><br><br><p>The London Borough of Harrow is seeking a tenacious, methodically minded, and experienced Social Worker to join its dynamic Multi-Agency Safeguarding Hub (MASH) Team. This role is central to safeguarding children and delivering crucial family support services across the borough.</p><p>The successful postholder will operate as the allocated Social Worker, taking primary responsibility for completing comprehensive assessments for a diverse caseload. This includes children who are in need, those requiring protection, children who are looked after by the local authority, and individuals involved in public care proceedings. Furthermore, the role involves undertaking assessments for children subject to private law proceedings when directed by the Court.</p><p>The Social Worker will be accountable for the entire case management cycle for all allocated children and families. This encompasses assessment, meticulous planning, ongoing monitoring, and timely review functions. The caseload is statutory and varied, covering children and families requiring support, those in need of protection, and children looked after. This requires a professional capable of managing complex, sensitive situations with expertise and adherence to statutory guidelines, ensuring positive and safe outcomes for the most vulnerable children in Harrow.</p><br><strong>About You</strong><br><br><p>The successful candidate will be:</p><ul><li>Able to converse at ease with customers and provide advice in accurate spoken English is essential for the post</li><li><p>Able to demonstrate a commitment to the Council’s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities.</p></li><li>Experience of user consultation and participation focusing on the needs of service users and carers.</li><li>MASH or First Response Team (FRT) experience</li><li>The post holder must have a working knowledge of all statutory duties and responsibilities relating to children and families, including:<br>• Legislation<br>• Regulations and Standards <br>• Government Objectives and Initiatives <br>• National and Common Assessment Framework</li><li>Educated to degree level or equivalent or has the equivalent relevant work experience.</li><li>Registered with Social Work England</li></ul><br><strong>Related Documents</strong><br><br><p>For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=13206&amp;hashed=1920988439" target="_blank">Role Profile/Selection Criteria</a></p><h4>About us</h4><p> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.</p><h4>Other information</h4><p> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a></p><h4>Important Note</h4><p> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>.<br><br>As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a><br></p><p> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.<br><br>Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.<br><br>Harrow redeployees will be given priority consideration.<br><br>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a><br></p><p><br></p>





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Harrow Council

Senior Social Worker – Multi-Agency Safeguarding Hub (MASH)

<p>Are you ready to take the next step in your career?</p><p><br>Derbyshire Pension Fund is excited to offer an opportunity for a highly motivated individual to join us in the role of Pensions Officer.</p><p>As a key member of our growing team, you’ll play a vital role in administering the Local Government Pension Scheme (LGPS) for over 96,000 members and 370+ employers. From onboarding new employers to calculating and arranging member benefits, your role will directly support our members’ participation in the LGPS.</p><p>Why join us?</p><p>• Make a difference: Pensions Officers are at the heart of the Fund’s pension administration operation, offering you the chance to play a key role in our delivery of a quality pension service to our members and employers.<br>• Hybrid working model: Enjoy the flexibility of our Modern Ways of Working programme, with a mix of office and remote work.<br>• Supportive environment: Join a collaborative team that values knowledge-sharing, continuous learning, and professional development.<br>What we’re looking for:<br>• Proven experience and extensive knowledge in LGPS administration or a similar customer-focussed environment.<br>• Strong data and numerical skills and the ability to interpret and analyse information with accuracy and confidence.<br>• Excellent attention to detail and the ability to explain complex rules clearly.<br>• Competency and ability in using the Microsoft 365 package and other applications<br>• Ability to manage workloads independently and work collaboratively as part of a team.<br>• A proactive mindset and the ability to adapt in a fast-paced, ever-evolving environment.<br>We believe that hard work and commitment should be rewarded, and we offer:<br>• Flexible working hours<br>• The opportunity to combine working in the office with working remotely<br>• 27 days annual leave per year (rising to 32 after 5 years continuous service) plus 8 bank holidays (pro rata) <br>• Guaranteed incremental pay increases<br>• Training and development opportunities to help you achieve your goals<br>• Access to the Local Government Pension Scheme<br>• Discounts at selected leisure centres<br>• Comprehensive Wellbeing Package including free eye tests, physiotherapy and counselling services</p><p>Apply today and help shape the future of pension services in Derbyshire.<br>If you're passionate about public service and ready to contribute to a forward-thinking team, we’d love to hear from you.</p><p><br>Provisional Interview Date: week commencing 2 February 2026.</p><p><br>If you require any further information or for an informal chat please contact Steve Webster on 01629 538862 (or email <a href="mailto:steve.webster@derbyshire.gov.uk" target="_blank">steve.webster@derbyshire.gov.uk</a>) <br>You should detail how you meet the skills and experience we are looking for in a supporting statement, which should accompany your CV. Please use the job and person profile to help you complete your supporting statement. </p><p>Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click <a href="https://staff.derbyshire.gov.uk/pay-and-benefits/my-benefits-and-discounts/my-benefits-and-discounts.aspx" target="_blank">here</a></p><p>CST1</p><strong>Applications for this role must include a CV, </strong><strong>it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV.</strong><p><strong>Important:</strong> Derbyshire County Council holds a sponsorship licence, but <strong>this role does not offer visa sponsorship</strong>. Please apply <strong>only if you already have the right to work in the UK without sponsorship</strong>, as applications that do not meet this requirement will be rejected.</p><p>We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.</p>





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Pensions Officer

<p><strong>Title: </strong>Treasury Manager (Operations)</p><p><strong>Contract Type: </strong>Permanent, Full-Time, 35 hours</p><p><strong>Salary: </strong>£70,555 per annum (London weighted salary) dependant on experience</p><p><strong>Grade:</strong> 11</p><p><strong>Reporting Office:</strong> London, Stratford </p><p><strong>Persona:</strong> Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) </p><p><strong>Closing Date:</strong> 22nd January 2026</p><p><strong>Interview Dates</strong>: 1st stage interviews w/c 2nd February and for 2nd stage 11th &amp; 12th February for those successful at first stage.</p><p>Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQLiBJhlB5Zz1z1eJ5YogaK9j+eSW/FNJN8KVstAh8ckNJdu125cttbC63HoNGNYDP" target="_blank"><strong>Treasury Manager (Operations) Role Profile.docx</strong></a><strong><br></strong></p><p></p><p><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>Benefits</strong></a><strong> include:</strong> Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>many more</strong></a>…</p><p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p><p><strong>Join Our Treasury Team at L&amp;Q and shape the future of affordablehousing finance:</strong></p><p></p><p>At L&amp;Q, we’re on a mission to create homes and communities everyone can be proud of. As<strong> Treasury Manager (Operations)</strong>, you’ll manage day to day Treasury Operations, ensuring ongoing financial resilience at one of the UK’s leading housing associations.</p><p><strong>Why this role matters</strong></p><p>Our ability to invest in affordable homes depends on robust Treasury operations. This role will help us to maintain liquidity, optimise cashflow, and implement innovative systems to support our long-term financial sustainability and the reliable, repeatable services that our residents deserve.</p><p><strong>Where you fit in</strong></p><p>You’ll report to the <strong>Head of Treasury (Operations),</strong> manage the Treasury Accountant and work in a matrix reporting structure across Treasury. You will also work closely with colleagues across Finance and the wider business to deliver our strategic objectives.</p><p><strong>If this sounds like you, we would love for you to apply!</strong></p><p><strong>Your impact in the role:</strong></p><ul><li>Lead and manage day-to-day Treasury operations, ensuring compliance with Treasury Management Policy.</li><li>Oversee cashflow forecasting and optimise returns on cash.</li><li>Ensure all capital and interest payments are made on time.</li><li>Project manage system and service improvements to strengthen controls and efficiency.</li><li>Lead month-end processes and Treasury elements of audits.</li><li>Maintain a robust Treasury operations control framework and ensure audit-ready records and systems.</li></ul><p>Key relationships:</p><p>· <strong>Internal</strong>: Finance and wider leadership, governance forums.</p><p>· <strong>External</strong>: Lenders, auditors, professional advisors.</p><p><strong>What you'll bring:</strong></p><p></p><p><strong>Essential:</strong></p><ul><li>Professional qualification: AMCT or ACCA (or equivalent).</li><li>Hands-on experience leading Treasury operations within a busy Treasury or Finance team.</li><li>Strong people management skills, including performance management, coaching, and training.</li><li>Proven ability to drive improvements in service delivery and commercial performance.</li><li>Excellent communication and influencing skills, with confidence in presenting to different audiences.</li><li>Ability to manage competing priorities and deliver high-quality work to tight deadlines.</li><li>Advanced Excel skills and strong proficiency in Treasury and Finance systems.</li></ul><strong>Desirable:</strong><ul><li>Experience in the housing association sector.</li><li>Experience of delivering new Treasury &amp; Finance systems.</li><li>Experience of matrix working</li><li>Familiarity with Salmon, Unit4, and Assetcore systems. </li></ul><p>A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent. </p><p>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a></p><p></p><p><strong>About L&amp;Q:</strong></p><p>We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.</p><p>250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. </p><p>People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.</p><p><strong>At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.</strong></p><p>When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. </p><p>Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.</p><p>Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!</p><ul></ul>

London and Quadrant Housing Trust

Treasury Manager (Operations)

<p></p><p><strong>Title: Treasury Manager (Property)</strong></p><p><strong>Contract Type: Permanent</strong></p><p><strong>Salary: £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experience</strong></p><p><strong>Grade: 10</strong></p><p><strong>Reporting Office: London</strong></p><p><strong>Working Location: London – West Ham Lane</strong></p><p><strong>Persona: Agile</strong></p><p></p><p><strong>Closing Date: 29th January 2026 </strong></p><p><strong>Interview Dates: 4th and 9th February 2026</strong></p><p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p><p><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQLMul/woZhmmDaqTXZfy72ktaxbXWmdHDchnj2tTsxokPdTFkZj7Eba1B09n7O/sv" target="_blank">Role Profile - Treasury Manager.docx</a><br></p><p><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>Benefits</strong></a><strong> include:</strong> Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>many more</strong></a>.</p><p><strong>Join our Treasury Team at L&amp;Q and shape the future of affordable housing finance</strong></p><p>Are you ready to lead and influence the provision of Treasury services at one of the UK’s leading housing associations? This is your chance to take ownership of managing the security that underpins L&amp;Q’s debt portfolio, ensuring covenant compliance and supporting projects that make a real difference to our residents.</p><p><strong>Why this role matters</strong></p><p>Our ability to fund investment in affordable housing depends on maintaining strong relationships with lenders and meeting covenant requirements. This role ensures we optimise property assets and maintain compliance, enabling L&amp;Q to deliver its strategic objectives.</p><p><strong>Where you fit in</strong></p><p>You’ll report to the <strong>Head of Treasury (Corporate Finance)</strong> and work in a matrix reporting structure with the Treasury leadership team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.</p><p></p><p><strong>If this sounds like you, we would love for you to apply!</strong></p><p><strong>Your impact in the role:</strong></p><p><strong>Main Duties</strong></p><p>· Manage day-to-day Treasury Property transactions to ensure covenant compliance.</p><p>· Lead a rolling programme of valuations, charging, and disposals.</p><p>· Prepare accurate forecasts and high-quality reporting on security analysis and future forecasting.</p><p>· Maintain accurate property records and systems for charged and unencumbered properties.</p><p>· Project manage professional advisors and lenders for property-related aspects of Treasury projects.</p><p><strong>Key relationships:</strong></p><p>· Internal: Finance and Legal colleagues and wider Group stakeholders.</p><p>· External: Lenders, valuers, security trustees, and other professional advisors</p><p>Your work will ensure covenant compliance, optimise property assets, and support Treasury projects that strengthen L&amp;Q’s financial resilience.</p><p><strong>What you'll bring:</strong></p><p><strong>Essential:</strong></p><p>· Practical experience leading property-related transactions (valuations, disposals, charging) within a Treasury or Finance team.</p><p>· Strong communication, presentation, and influencing skills.</p><p>· Ability to manage multiple projects to tight deadlines with exceptional attention to detail.</p><p>· Advanced Excel skills and proficiency in Treasury and Finance systems.</p><p><strong>Desirable:</strong></p><p>· AMCT, RICS or equivalent qualification.</p><p>· Experience in the housing association sector.</p><p>· Familiarity with Assetcore and Salmon systems.</p><p>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.</p><p><strong>About L&amp;Q:</strong></p><p>We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.</p><p>250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. </p><p>At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.</p><p>L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. </p><p>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a></p><p>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.</p><p>Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!</p><br>





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Treasury Manager (Property)  - 7411

<p></p><p><strong>Title: Treasury Analyst</strong></p><p><strong>Contract: 1x Permanent Contract and 1 x Fixed Term Contract until June 2027, Full Time, 35 hours per week</strong></p><p><strong>Salary: From £40,649 - £44,825 per annum (London weighted salary), dependant on experience</strong></p><p><strong>Grade: 8</strong></p><p><strong>Reporting Office: London, </strong></p><p><strong>Working Location: London</strong></p><p><strong>Persona: Agile</strong></p><p></p><p><strong>Closing Date: Thursday 22nd January</strong></p><p><strong>Interview Date: TBC </strong></p><p></p><p><strong><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQmvgMf2VDtyOij2w2Wm448y0DaFMKcG3/9fYD8brs70ORM5hpaCUVQjpyo72JXn03" target="_blank">Role Profile - Treasury Analyst.docx</a><br></strong></p><p></p><p><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>Benefits</strong></a><strong> include:</strong> Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>many more</strong></a>.</p><p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p><p><strong>Join our Treasury Team at L&amp;Q and shape the future of affordable housing finance</strong></p><p>As Treasury Analyst, you’ll play a vital role in delivering day-to-day Treasury services that underpin L&amp;Q’s financial strength and ability to provide homes and communities people can be proud of.</p><p><strong>Why this role matters</strong></p><p>Our ability to invest in affordable housing depends on reliable and repeatable Treasury services. This role ensures ongoing liquidity, covenant compliance, strong risk management and supports Treasury projects that strengthen L&amp;Q’s financial resilience.</p><p><strong>Where you fit in</strong></p><p>You’ll report to the <strong>Assistant Treasury Manager</strong> and work in a matrix reporting structure with the Treasury team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.</p><p></p><p><strong>If this sounds like you, we would love for you to apply!</strong></p><p><strong>Your impact in the role:</strong></p><p><strong>Main Duties</strong></p><p>· Maintain a rolling cashflow forecast and optimise Group cash balances.</p><p>· Complete loan drawdowns, repayments, and MMF placements/redemptions.</p><p>· Ensure capital and interest payments are made within deadlines.</p><p>· Manage valuations and disposals of charged properties in line with covenants.</p><p>· Provide analysis and commentary for management and statutory reporting.</p><p>· Maintain a robust control framework, accurate records and ensure audit-ready systems.</p><p><strong>Key relationships:</strong></p><p>· Internal: Finance and wider Group stakeholders.</p><p>· External: Clearing banks, lenders, valuers, security trustees, and other professional advisors</p><p><strong>What you'll bring:</strong></p><p><strong>Essential:</strong></p><p>· Practical experience working within a busy Treasury or Finance team.</p><p>· Strong numerical and analytical skills with commercial acumen.</p><p>· Excellent communication and influencing skills.</p><p>· Ability to manage multiple priorities and deliver to tight deadlines.</p><p>· Advanced Excel skills and proficiency in Treasury and Finance systems.</p><p><strong>Desirable:</strong></p><p>· Studying towards AMCT or equivalent.</p><p>· Experience in a property business or housing association environment.</p><p>· Familiarity with Salmon and Unit4 systems.</p><p>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.</p><p><strong>PLEASE STATE IN YOUR SUPPORTING STATEMENT IF YOU ARE INTERESTED IN THE PERMANENT, FIXED TERM OR BOTH CONTRACTS.</strong></p><p></p><p>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a></p><p></p><p><strong>About L&amp;Q:</strong></p><p>We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.</p><p>250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. </p><p>People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.</p><p><strong>At L&amp;Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.</strong></p><p>When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Fine out more <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>. </p><p>Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.</p><p>Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!</p>





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Treasury Analyst - 7408

<p></p><p><strong>Title: Treasury Accountant</strong></p><p><strong>Contract Type: Permanent, Full time, 35 hours per week</strong></p><p><strong>Salary: From £55,270 per annum (London weighted salary), dependant on experience and qualification status</strong></p><p><strong>Grade:10</strong></p><p><strong>Reporting Office: London</strong></p><p><strong>Working Location: London</strong></p><p><strong>Persona: Agile</strong></p><p></p><p><strong>Closing Date: 22nd January 2026</strong></p><p><strong>Interview Dates: TBC</strong></p><p></p><p><strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.</strong></p><p><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQrjhkQQ1w6btmNLTeRxUDzof3KjeVR1Usyt6lMNT6Njqdtl6xhgUisXkgRSGO+imh" target="_blank"><strong>Role Profile - Treasury Accountant.docx</strong></a></p><p><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>Benefits</strong></a><strong> include:</strong> Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank"><strong>many more</strong></a>… </p><p><strong>Join Our Treasury Team at L&amp;Q and shape the future of affordable housing finance.</strong></p><p>Are you ready to lead and influence the provision of Treasury Accounting services at one of the UK’s leading housing associations? This is your chance to take ownership of key Treasury Accounting activities, supporting L&amp;Q’s ongoing financial strength and ability to provide homes and communities people can be proud of.</p><p><strong>Why this role matters</strong></p><p>Our ability to invest in our existing homes and to deliver new affordable homes depends on robust financial reporting and compliance. This role ensures transparency, accuracy, and efficiency in Treasury accounting at L&amp;Q.</p><p><strong>Where you fit in</strong></p><p>You’ll report to theTreasury Manager (Operations) and work in a matrix reporting structure with the wider Treasury team, collaborating across Finance and with internal and external stakeholders to deliver L&amp;Q’s strategic objectives.</p><p><strong>If this sounds like you, we would love for you to apply!</strong></p><p><strong>Your impact in the role</strong></p><p><strong>Main Duties</strong></p><p>· Lead on Treasury accounting aspects of reporting cycles, including statutory accounts and regulatory reporting.</p><p>· Project manage audits of debt instruments and programmes, coordinating information and obtaining appropriate approvals.</p><p>· Provide technical accounting advice on new Treasury products and transactions.</p><p>· Support budgeting and forecasting, including preparing journals, variance analysis and commentary.</p><p>· Maintain audit-ready records and ensure compliance with accounting standards and regulatory requirements.</p><p><strong>Key relationships:</strong></p><p>· <strong>Internal</strong>: Finance colleagues and wider Group stakeholders.</p><p>· <strong>External</strong>: Lenders, Auditors and other professional advisors.</p><p>Your work will ensure accurate reporting, compliance, and robust controls that support L&amp;Q’s financial resilience and strategic goals.</p><p><strong>What you'll bring:</strong></p><p><strong>Essential:</strong></p><p>· ACCA (or equivalent) Qualified Accountant or Finalist (registered and expected to complete finals within 6 months).</p><p>· Practical experience in Treasury accounting, management reporting, and year-end audits.</p><p>· Strong numerical and analytical skills with commercial acumen.</p><p>· Excellent communication and influencing skills.</p><p>· Ability to manage multiple priorities and deliver to tight deadlines.</p><p>· Advanced Excel skills and proficiency in Treasury and Finance systems.</p><p><strong>Desirable:</strong></p><p>· Experience in a property business or housing association environment.</p><p>· Familiarity with Salmon and Unit4 systems.</p><p>· Experience in coaching and providing training.</p><p>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.</p><p><strong>About L&amp;Q:</strong></p><p>We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.</p><p>250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. </p><p>At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.</p><p>L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. </p><p>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a></p><p>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.</p><p>Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!</p>





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Treasury Accountant - 7409

<p>At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.</p><p><strong>More about the team</strong></p><p>We are now looking to hire an Operations Manager on a permanent basis. This is an exciting time to join a growing business function. </p><p><strong>More about your role </strong></p><p>The Operations Manager is a leading role within the team reporting directly to the Portfolio Manager. </p><p>You will play a key role in managing the delivery of all property management services within the business area and continuously improve management services that will meet budget targets and client expectations.</p><p>At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. </p><p><strong>More about you </strong></p><p>The Operations Manager will be responsible for delivering property management services – for void properties and administrative tasks, in line with current legislation and best practice.</p><p>As well as continually assessing existing operational procedures, you will work closely with other Senior Managers in order to determine what is best practice and implement a uniform approach. Ensuring customer service is of a high standard is a key part of this role.</p><p>Line management is a key part of the role and you will be expected to undertake appraisals and lead on the development of other members of staff.</p><p>The successful candidate will have:</p><ul><li>Knowledge of the property sector,</li><li>Experience of leading and managing teams,</li><li>Sound financial skills,</li><li>Analytical / problem solving skills,</li><li>Stakeholder engagement skills.</li></ul><p><strong>The benefits</strong></p><p>We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.</p><p>We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:</p><ul><li>Excellent holiday pay and sick pay</li><li>Pension with matched contributions</li><li>Training</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Places for People

Operations Manager

<p>We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.</p><p>We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.</p><p><strong>More about your role</strong></p><p>We have an exciting new opportunity for a Group Workout Instructor, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your previous experience in the fitness industry, specifically personal and group training, you will be full of enthusiasm and love talking with people whilst motivating them to push themselves to achieve their aims in a safe and encouraging manner. </p><p>All our Group Workout Instructors should hold a qualification suitable for delivery of our world-class Group Workout Programme. However, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving this qualification. </p><p><strong>More about you</strong></p><ul><li>You'll be enthusiastic about delivering group workouts to large and small classes in a fast-paced environment, where you will easily be able to hold the attention of a room full of people and your charisma will shine through.</li><li>With your strong people skills, you will always put the customers' needs at the forefront of everything you do and have the ability to create personable and meaningful relationships.</li><li>You will have exceptional time management skills.</li><li>Maintain an interest in your continuous personal development by maintaining a high level of knowledge and play an active part in keeping on top of new trends within the industry.</li><li>You will be comfortable working with customers of all abilities, no matter what stage they are in their fitness journey.</li><li>Work as a team to keep our facilities clean and safe, adhering to regulations and our company procedures. Our teams maintain consistent standards; therefore, you will want to be your best, in everything you do.</li></ul><p><strong>Benefits</strong></p><p>We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.</p><p>We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:</p><ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Group Workout Instructor

<p>We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.</p><p>We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.</p><p><strong>More about your role</strong></p><p>We have an exciting new opportunity for a Swimming Teacher, at Places Leisure, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. With your passion for teaching, swimming and excellent class programming and instructing skills, you will be full of enthusiasm whilst engaging with our customers and impressing them with your extensive knowledge and expertise.</p><p>All of our swimmer development stages are based on the National Plan for Teaching Swimming, and as such, our Swimming Teachers should hold a minimum of UKCC Level 2. It would be advantageous if you hold a Lifesaving Qualification (NPLQ or NRASTC), however, if you are a motivated and driven individual, then with our continuous learning and development opportunities, we would be happy to support you in achieving either of these qualifications.</p><p>There are many opportunities available for you within Places Leisure. Your career with us as a Swimming Teacher is a great first step to many different routes including a Swimming Co-ordinator and a Contract Swimming Development Manager.</p><p>In the Swimming Teacher role, we will offer ongoing training and development opportunities, including support with your NPLQ or NRASTC qualifications, enhancing your customer service skills and much more.</p><p><strong>More about you</strong></p><ul><li>Passionate about helping people of all ages learn to swim or become stronger, faster, or more confident when swimming.</li><li>You will work with customers in groups and sometimes on a one-to-one basis to motivate and instruct them during their lessons.</li><li>You will be a friendly, approachable, and patient individual with the ability to build trust, encourage and motivate your students.</li><li>You will thrive on supporting students to achieve their potential, drawing on your continual knowledge and experience of industry best practice whilst applying teaching skills in the most effective way.</li><li>Always looking to seek out development opportunities and potential ideas to further improve the service we provide.</li></ul><p><strong>Benefits</strong></p><p>We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.</p><p>We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:</p><ul><li>We align with the Real Living Wage foundation</li><li>A bonus scheme for all colleagues at 2%</li><li>Full Health &amp; Fitness membership for you, a nominated adult and up to 4 juniors</li><li>Flexible working (including part time working, shift work and more)</li><li>An opportunity to purchase additional annual leave</li><li>Lots of opportunity to access ongoing personal learning and development</li><li>Access to our Company Pension scheme</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>Discounts of up to 50% on activities, centre shop and cafes</li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>





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Swimming Teacher

<p>At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. </p><p><strong>So, what are you waiting for? Join a community that cares about you!</strong></p><p><strong>More about your role</strong></p><p>You are responsible for effectively cleaning office areas using the correct materials and equipment, following the schedule and standards set by the cleaning supervisor and building coordinator. Ensure Health and Safety guidelines are followed in handling and storing cleaning materials and machinery. Report any areas for improvement to the supervisor or management and communicate any concerns promptly. Maintain a visible presence on-site, with your ID badge always visible. Contribute to the development of the cleaning schedule, resolve Health &amp; Safety breaches, and engage in required training and compliance activities. Report larger items of rubbish to the appropriate personnel and maintain high cleaning standards. Work collaboratively with the cleaning supervisor and team to ensure a clean, safe environment. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. </p><p>For more information, please download our job profile available on our website. </p><p><strong>Essential Criteria </strong></p><ul><li>Awareness of COSHH and Health &amp; Safety</li><li>Ability to communicate and work effectively with all to provide good customer and cleaning services</li><li>Knowledge and awareness of health, safety, environmental &amp; compliance relating to cleaning products</li><li>Must have a full UK driving license</li></ul><p><strong>More about you</strong></p><p>You should have good timekeeping and cleaning experience, with the ability to communicate and work effectively with others to provide excellent customer and cleaning services. Awareness of COSHH and Health &amp; Safety is essential, as is the ability to work well with the cleaning team. You should be able to deliver a high-quality cleaning service. Preferred qualifications include previous experience in a similar cleaning role, knowledge of health, safety, environmental, and compliance issues related to cleaning products, and an understanding of COSHH regulations and the use of PPE.</p><p><strong>Benefits</strong></p><p>We are a large diverse and ambitious business, which will give you all the challenge you could wish for.</p><p>We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:</p><ul><li>Competitive salary, with a salary review yearly</li><li>Pension with matched contributions up to 7%</li><li>Excellent holiday package – up to 35 days annual leave (Including bank holidays) with the option to buy or sell leave</li><li>Cashback plan for healthcare costs – up to £500 saving per year</li><li>A bonus scheme for all colleagues at 2%</li><li>Training and development</li><li>Extra perks including huge discounts and offers from shops, cinemas and much mor</li></ul>





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Cleaner

<p><strong>Join the RMG family as a CSC Team Leader and help shape the future of our Customer Service Centre!</strong></p><p>Are you passionate about leading teams, driving performance, and delivering exceptional customer service? RMG is growing, and we're looking for a motivated CSC Team Leader to inspire and support our talented advisors in Northwich.</p><p><strong>Where will I be working?</strong></p><p>Full time office based at our Northwich Office, CW9 7LN</p><p><strong>What will you be doing?</strong></p><p>As a CSC Team Leader, you'll:</p><ul><li>Lead by example, motivate, inspire, and monitor your team to achieve individual, team, and department KPIs.</li><li>Identify, develop, and maintain employee knowledge through effective training and coaching.</li><li>Deliver on all SLA metrics and KPIs, ensuring quality targets are surpassed and compliance is maintained.</li><li>Foster a “One Team Ethos” and champion “One Touch Processing” for seamless customer experiences.</li><li>Conduct regular 1:1s, plan and execute development plans, and address employment relation issues in line with RMG procedures.</li><li>React proactively to customer escalations, ensuring every customer journey is a positive one.</li><li>Monitor time and attendance, overtime budgets, rotas, and absences.</li><li>Identify and support process and business development improvements.</li><li>Analysing data and reporting on key trends, advisor performance and productivity</li></ul><p><strong>What hours will I be working?</strong></p><p>37.5 hours per week - Our Customer Service Centre operates 24/7 to support our customers. The CSC Team Leader rota follows a 4-week rotation:</p><ul><li>Week 1: 8am–4pm</li><li>Week 2: 9am–5pm</li><li>Week 3: 10am–6pm</li><li>Week 4: 12pm–8pm</li></ul><p>Every 4 weeks, you'll work a weekend shift, with days off in lieu the week before and after.</p><p><strong>What are we looking for from you?</strong></p><ul><li>Excellent communication skills, both written and verbal, with the ability to work with stakeholders at all levels.</li><li>Experience in team management, including training, coaching, and motivating staff.</li><li>Strong IT and data review skills, with an understanding of performance, rota management, and reporting.</li><li>Ability to manage complaints and difficult customers, and influence a positive working environment.</li><li>Previous contact centre team management experience is preferred.</li><li>Experience in Microsoft Office and knowledge of property management, leasehold requirements, and legislation is desirable.</li><li>Experience of managing in accordance with HR policies and procedures</li></ul><p><strong>What does RMG offer our CSC Team Leaders?</strong></p><ul><li>27 days holiday plus Bank Holidays</li><li>Free onsite parking</li><li>Potential to earn bonus</li><li>Fantastic reward and recognition scheme</li><li>Career development and extensive opportunities to progress</li><li>Themed events throughout the year</li><li>Free Healthcare cashback plan (covering optical, dental, physiotherapy, GP charges, and more)</li><li>24/7 access to remote GP services, mental health, and financial support</li></ul><ul></ul>

Customer Service Team Leader

<h4>Job summary</h4>Ready to be the friendly face of IT at HM Land Registry? As a Local Systems Administrator, you’ll keep colleagues connected and confident—solving issues fast, guiding change so it lands well, and making sure our site’s kit and records are spot‑on. If you enjoy hands‑on problem‑solving, clear communication and collaborating across a supportive community, we’d love you to join us and help deliver great public service for everyone.<p>Check out the video below to see what it is like to work in Digital Careers at HMLR:</p><h4>Job description</h4>As a Local Systems Administrator (LSA), you’ll provide friendly, efficient 1st/2nd line support for locally based systems and applications, helping colleagues at your site to stay productive and secure. You’ll keep our IT asset records accurate and up‑to‑date, manage central and local work queues to agreed service levels, and ensure new services transition smoothly into business‑as‑usual so that end‑user change “lands well” across the office.<h4>Key Responsibilities</h4><ul><li>Provide effective technical support for local systems and infrastructure, resolving incidents and problems promptly and escalating when needed.</li><li>Manage assigned requests in line with Incident Management and ISO20000 standards.</li><li>Maintain accurate documentation and asset records, using available tools to diagnose issues and report statistics.</li><li>Liaise with stakeholders, suppliers and vendors to support change and problem resolution.</li><li>Install, configure and administer hardware and software components.</li><li>Contribute to local IT projects and provide technical advice.</li><li>Support office moves and equipment relocations, ensuring compliance with local requirements.</li><li>Develop and maintain technical knowledge, supporting and encouraging team members.</li><li>Assist other offices remotely or on‑site when required.</li></ul><br><h4>Additional Information</h4><ul><li>No current line management or budget responsibilities, but future opportunities may arise.</li><li>Some physical activity is required for moving IT equipment.</li><li>Travel to other sites may be necessary.</li><li>100% office-based in our Leicester office</li></ul><h4>Person specification</h4><p>To meet the requirements for this role you will hold an ITIL Service Management Foundation accreditation or a willingness to study and have knowledge and experience of working in an IT environment and in IT incident management.</p><p>With an understanding of IT infrastructure, you will have experience of dealing with windows related incidents and a sound knowledge of end user IT services and the technology that underpins them in a business environment. You must also be able to provide excellent customer support via a Service Management Framework and play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced.</p><p>For more information about this role and the full Job Description, please see the attached Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Working Together</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>ITIL Service Management Foundation accreditation or willingness to study</li></ul><h4>Benefits</h4>Alongside your salary of £32,119, HM Land Registry contributes £9,304 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong>We have integrity–</strong> we value honesty, trust and doing the right thing in the right way.</li><li><strong>We drive innovation–</strong> we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong>We are professional</strong>– we value and grow our knowledge and professional expertise.</li><li><strong>We give assurance</strong>– we guarantee our services and provide confidence to the property market.</li></ul><p>Please click here for further information on our rewards package: <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruit…</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.<p>To apply, firstly you will need to complete the first stage of the online application form and the Civil Service Verbal Reasoning Test. If you pass the test, you will then be invited to complete the full online application form, in which you will need to complete a CV section and a Personal Statement.</p><p>The closing date for the test and full application form is 11:55pm on 25th January 2026. You must ensure you build in sufficient time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link: </p><ul><li><a href="https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests" target="_blank">https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests</a></li></ul><p>In the CV section of the full online application form, please enter your qualifications and work history. The CV will be assessed against the following: </p><ul><li>ITIL Service Management Foundation accreditation or willingness to study</li><li>Knowledge and experience of working in an IT environment</li><li>Knowledge and experience of IT Incident Management</li></ul><p>The Personal Statement section (in no more than 250 words) should be used to outline your skills and experience for the role and detail how you meet the following essential experience criteria:</p><ul><li>Ability to provide excellent customer support via a Service Management Framework</li><li>Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced</li></ul><p>The sift will take place shortly after the closing date.</p><p>In the event of a high volume of applications for this vacancy, an initial sift will be conducted on the lead essential experience criteria on the CV being:</p><ul><li>Knowledge and experience of working in an IT environment</li></ul><p>A full sift only carried out on those applications that pass the initial sift stage.</p><p>If successful at the shortlisting stage, you will be invited to attend a telephone assessment to discuss your application and previous experience. Further details will be provided at a later stage.</p><p>If you are successful in passing the telephone assessment, you will then be invited to attend an interview held in person at the Leicester office. Further details will be provided on invitation to interview.<br><br>The blended interview will assess the technical skills, behaviours, and experience listed in the attached candidate pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. </p><p>Candidates may refer to notes within their interview, but they should be used as a prompt only.<br><br>You should ensure you read the attached Candidate Pack fully before submitting an application.</p><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.<br><br>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.<br><br>If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, please notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>If you would like further information about the use of your personal data, please click on the link below:<br><a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">Job Applicant Personal Information</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steve Blair</li><li>Email : <a href="mailto:Steve.Blair@landregistry.gov.uk" target="_blank">Steve.Blair@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMDAmdmVyaWZ5PTBmODJkODVjNTk3OTlmYWEyNzdmNjJjYzJlZDU2YzBjJnJlcXNpZz0xNzY4MDE5NzU4LTJmYWZhNDc2Nzg2M2RmNmI5N2JkODQ5ZDNiMTBmNWM4ODI0MzI4YWE=" target="_blank">Local Systems Administrator Candidate Pack Opens in new window</a> (pdf, 1544kB)

HM Land Registry

Local Systems Administrator

<h4>Job summary</h4>We are looking for an exceptional Head of Programme to head up Ofgem’s delivery of the government’s ambitious Warm Homes Plan. This high-profile role will oversee a complex, multi-disciplinary programme designed to make homes warmer, greener, and more affordable to heat. You will provide strategic programme management leadership across multiple workstreams, ensuring clarity of direction, robust governance, and effective prioritisation. Acting as a trusted advisor to the Senior Responsible Owner (SRO) and senior leadership, you will manage programme risks, resources, and critical decision pathways. Alongside this, you will champion inclusive leadership, foster professional development, and embed Ofgem’s values throughout the team. This is a unique opportunity to shape a transformative programme that supports consumers and accelerates the UK’s journey to net zero.<h4>Job description</h4><p><strong>Key Responsibilities </strong></p><ul><li> Input, and co-ordinate input into business case as required;</li><li> Grow and manage a high performing programme team;</li><li> Identify and manage stakeholder relationships, highlighting the need for senior level engagement. Manage relevant internal and external relationships;</li><li> Communicates the vision and translate it into delivery objectives for the team;</li><li> Provides direction and guidance on development to the team;</li><li> Identify, secure, schedule and manage programme resources;</li><li> Oversee risk and issue management, and ensure mitigations are in place</li><li> Ensure realisation of benefits for customers;</li><li> Put in place and maintain effective programme controls, governance, reporting and assurance frameworks ;</li><li> Works with project leads and other stakeholders to ensure that dependencies are actively managed. Resolve issues between various programme elements;</li><li> Lead the programme to deliver the agreed outcomes within time, cost and quality constraints.</li></ul><p>In line with the Government Project Delivery capability framework – <a href="https://projectdelivery.gov.uk/pdcf/programme-manager-g6/" target="_blank">Programme Manager G6.</a></p><p><strong>Additional Responsibilities</strong></p><ul><li> Implement and promote Government Project Delivery Profession best practice, and engage with the wider Ofgem project delivery profession to support sharing of best practice and improved ways of working.</li></ul><p><strong>Key Outputs and Deliverables </strong></p><ul><li> Set up, maintain and improve, a framework for the management, monitoring and evaluation of the programme, including strong links with the wider Ofgem and DESNZ;</li><li> Produce updates, report and other programme documentation to agreed content and deadlines;</li><li> Input into drafting of communications, briefings, process and governance materials relevant to the programme;</li><li> Establish, and keep under review, clear responsibilities and ways of working, within Ofgem and with DESNZ. </li></ul><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li> Robust experience of leading significant change or transformation programmes <strong>(LEAD)</strong></li><li> Strong track record of engaging with and influencing stakeholders at senior level <strong>(LEAD)</strong></li><li> Experience of leading a change team</li><li> Skilled collaborator and strong communicator, able to work across a wide range of teams</li><li> Programme management, transformation, change Management practices qualification (or equivalent experience), for example: <ul><li>PRINCE2 Practitioner</li><li>Managing Successful Programmes Practitioner</li><li>Management of Risk Practitioner</li><li>Managing Portfolios Practitioner</li><li>Managing Successful Programmes Advanced Practitioner</li><li>APM Chartered Project Professional</li><li>Project Leadership Programme</li></ul></li><li>Leading and Managing Project Workstreams</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li> Proven aptitude for leadership through management of others (line/project/matrix management)</li><li>Understanding of the energy sector</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Seeing the Big Picture</li><li>Working Together</li><li>Leadership</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>You will also be asked to prepare presentation. Full details of the ​presentation will be included in the invitation to interview.</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your CV anonymising all details where necessary.</p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p><p>Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>].</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.<br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTAmdmVyaWZ5PTU5YzdlODI4NGE5Njc2YjJiZjcwZTgxOWZlOTcyMmM2JnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Role Profile_444171 Head of Programme Opens in new window</a> (pdf, 159kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTEmdmVyaWZ5PTJmMGIxNmUyNDA4ZDkyYTFjNDc4NWVkMTNmNjhlMzZjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Candidate Pack_444171 Head of Programme Opens in new window</a> (pdf, 653kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTImdmVyaWZ5PWZhYmY0MDQ4MmVjOGZjMWQwMzFiYjNjMjVmM2NlOTVjJnJlcXNpZz0xNzY4MDE5NzcwLTdjZTdlMTZiOThiNjJmOWYyNThmOTVhZDQyYTA1MGYxZDMyYmRlODA=" target="_blank">Terms and Conditions Apr25 Opens in new window</a> (pdf, 335kB)

OFGEM

Head of Programme

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts &amp; Tribunals Service (HMCTS). </p><p><strong>About us</strong></p><p>HMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. </p><p>Spread nationally over several sites, our Courts and Tribunal Service Centres (CTSCs) deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. </p><p><strong>Your role</strong></p><p>As Operations Manager at the CTSC you will lead the day-to-day running of our services. You will oversee case administration, customer contact management, and other administrative operations across one or more sites. This will include both operational management to improve service performance, establishing a consistent service, as well as responsibility to develop and implement strategies that deliver organisational objectives and change.</p><p>You will hold line management responsibility for a minimum of 3 HEO Service Delivery Managers and inspire and engage your teams to deliver effective outcomes, communicating business objectives in an operational context. Led by the Grade 6 Head of Operations, you will ensure effective deployment of resources within allocated budgets and foster relationships with a wide range of stakeholders to ensure effective service delivery. These will include user groups and judiciary, as well as wider regional and service partners to ensure cohesive cross-jurisdictional delivery. </p><p><strong>Your skills and experience</strong></p><ul><li>Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.</li><li> Experience of working in an administrative role in a customer-focussed environment</li><li> IT proficient with the ability to learn and adapt to different technologies and software</li><li> Excellent communication, organisational and prioritisation skills </li></ul><p>If you are ready to take on a challenging and rewarding role apply today.</p><p><strong>For a full job description, please read supporting document included below before applying.</strong></p><p><strong>Further details</strong></p><p>New recruits to the Civil Service joining MoJ are expected to join at the band minimum.</p><p><strong>Ways of working</strong></p><p>Standard full time working hours are 37 hours per week Monday to Friday. There is an expectation that you can be flexible with your working hours to accommodate the needs of the business.</p><p>HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. </p><p>A minimum of 30 hours per week will be required for this role.</p><p>Non-contractual hybrid working is currently available. Hybrid working arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule.</p><p><strong>Occasional travel to other sites </strong></p><p>For this post, occasional travel to other National Services sites may be required.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Experience Question</li></ul><h4>Benefits</h4>Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13555?entityId=13555</a>

HM Courts and Tribunals Service

Operations Manager - Stoke (Ref: 13555)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Development Coaches play a critical role in the learning and training of our new starters. This role will enable you to demonstrate and develop your coaching and leadership skills. You will be responsible for helping new starters deliver excellent administrative support and customer service to service users, mediators, judiciary, and management.</p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. </p><p>Spread nationally over several sites, our Courts and Tribunal Service Centres CTSCs deliver services through several jurisdictions known as ‘service lines’. These include Social Service &amp; Child Support, Family Public Law, Probate, Crime, Immigration &amp; Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings.</p><p>We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. </p><p><strong>Your role</strong></p><p>This role will be responsible for the ongoing onboarding training that new members of staff receive, or that staff need when moving to new duties, ensuring they develop and demonstrate the skills and knowledge to deliver an inclusive and accessible service to diverse users. The role will focus on the short to medium term needs of the learners.</p><p><strong>Your skills and experience</strong></p><ul><li>Provide Leadership to the learners, visibly demonstrating and embedding the culture and ways of working for National Services in delivering service excellence across all jurisdictions.</li><li>Business-specific knowledge and experience to be able to coach and advise learners on improvement in specific business areas.</li><li>CIPD or internal qualification in coaching and training practice (desirable).</li><li>People and communication skills to be able to coach learners in increasing effectiveness in handling customer/user queries by telephone, email or webchat (etc.)</li><li>Ability to judge capability, competence and potential in learners and adapt approach for different learners to ensure best learning environment.</li><li>Knowledge of learning resources and solutions to recommend to learners.</li><li>Coaching skills to be able to help learners understand and take responsibility for their own development, to support them in doing so and to provide guidance where necessary.</li><li>Knowledge of HMCTS and National Services service standards to be able to measure learner’s performance against these and provide support to improve where needed.</li><li>Flexibility and adaptability in working to tailor coaching style to learners needs while still meeting business requirements.</li><li>Resilience and authority to be able to manage learners effectively, sometimes in challenging situations.</li></ul><p><strong>For a full job description, please read supporting document 1 included below before applying.</strong></p><p><strong>Ways of working</strong></p><p>The office is open Monday to Friday from 9am to 5pm.</p><p>Standard full time working hours are 37 hours per week. There is an expectation that you can also be flexible with your working hours to accommodate the needs of the business.</p><p>To ensure our services are consistent and operated effectively, successful candidates will be required to work full-time.</p><p>The role is mainly office-based, however non-contractual hybrid working can be considered. Any hybrid working arrangements will be determined by the business and are relative to particular service lines and to when the delivery of office-based training is required. Hybrid working will also only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. </p><p><strong>Occasional travel to other courts</strong></p><p>For this post, occasional travel to other National Services sites may be required.</p><p><strong>Skilled Worker Visa</strong></p><p>This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.</p><p>From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">You can read more about Skilled Worker visas and the eligibility criteria here.</a></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Developing Self and Others</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £29,303, HM Courts and Tribunals Service contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13570?entityId=13570</a>

People Development Coach - Birmingham (Ref: 13579)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Administrative Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent customer service, administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.</p><p><strong>About us</strong></p><p>Enforcement is a key function within HM Courts and Tribunal Service (HMCTS) and plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. We are also responsible for compliance of Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.</p><p>We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.</p><p><strong>Your role </strong></p><p>HMCTS use a variety of means to ensure the recovery of criminal fines and financial penalties and do everything within our powers to trace those who do not pay.</p><p>You will be responsible for creating and updating records on our in-house computer system and will contact relevant parties to give advice on the completion of forms or court procedures, providing excellent customer service. You will make decisions on the most effective method of enforcement within the current guidelines, and will use telephone and text message chasing and tracing tools. </p><p>You will have the confidence to engage with Managers, Courts and other internal and external stakeholders to collect information, check facts, communicate or enforce judicial decisions.</p><p><strong>Your skills and experience </strong></p><p>You will be an excellent communicator both written and verbal, able to swiftly assess circumstances and adapt accordingly. You must be able to demonstrate empathy, be non-judgmental but focussed on carrying out your role whilst fully respecting our customers. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a busy environment with a desire to deliver proactive and effective customer service to people who may be in difficult situations.</p><p><strong>For a full job description, please read supporting document included below before applying.</strong></p><p><strong>Further details:</strong></p><p>These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively.We cannot facilitate requests for a particular work from home/working in the office schedule. </p><p>Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy.</p><p>The Sheffield office offers a service between 09:00 - 17:00 Monday to Friday and you will <a href></a>be required to work between these times on a scheduled basis.</p><p><strong>Occasional travel to other courts</strong></p><p>Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. </p><p><strong>Skilled Worker Visa</strong></p><p>From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.</p><p>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><strong>You can read more about Skilled Worker visas and the eligibility criteria here.</strong></a></p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13507?entityId=13507</a>

Admin Officer - Sheffield (Ref: 13507)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to serve. Proud to keep justice going.</strong></p><p>Our Admin Officers play a critical role, <a href></a>providing excellent administrative support and customer service to court users, judiciary and management. </p><p><strong>About us</strong></p><p><a href></a>HM Courts &amp; Tribunals Service (HMCTS) <a href></a>is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.<br><br></p><p><strong>Your role</strong></p><p>Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.</p><p>You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:</p><p>· Preparing papers and files for court, tribunals, hearings and meetings</p><p>· Creating and updating records on our in-house computer system and data input</p><p>· Resulting courts accurately, interpreting accurately the information required on a court file.</p><p>· Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.</p><p>· Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc </p><p>· Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations</p><p><strong>Your skills and experience</strong></p><p>With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.</p><p>Please refer to the job description attachment for more information.</p><p><strong>Further details:</strong></p><p>These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered <a href></a>in accordance with the MoJ’s Flexible Working policy. </p><p><strong>Skilled Worker Visa</strong></p><p><a href></a>From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.</p><p><a href></a>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.</p><p><a href></a>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p><a href></a>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service<em>. </em>Please go to <a href="http://www.gov.uk/skilled-worker-visa" target="_blank">www.gov.uk/skilled-worker-visa</a> for more information</p><p><strong>Fixed term appointments (FTA) on promotion</strong></p><p>MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for <a href></a>OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.</p><p><strong>Loans/Detached Duty</strong></p><p>The terms of the loan or detached duty will be agreed between the home and host department and the Civil Servant (candidate). This includes grade on return. Prior agreement to be released on a loan or detached duty basis should be obtained before <a href></a>commencing the application process.</p><p><strong>Occasional travel to other courts</strong></p><p>For this post, occasional travel to other courts may be <a href></a>required for cover when needed.</p><p><strong>Technical Skills</strong></p><p>Using your CV as a reference, please provide a summary of the key responsibilities from your previous experience that is most relevant to the Admin Officer position. Begin with your most recent experience and work backwards. For each position, include the job title, duration of employment, and a concise overview of your main duties. (Maximum 250 words). <br><br>This section is intended to help us understand where and how you gained experience in: Customer service, administration, IT systems and applying attention to detail in your work<br><br>Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question, by contrast, is about what you’ve done and the context in which your experience was gained.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Please see Job Description</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13538?entityId=13538</a>

Admin Officer (Ref: 13538)

<h4>Job summary</h4><p>We’re looking for a well-organised and detail-focused Finance and Procurement Administrator who enjoys supporting others and keeping essential processes running smoothly. You’ll bring a careful, methodical approach to financial administration, along with the confidence to work with colleagues and suppliers to resolve queries and meet deadlines. This role suits someone who takes pride in accuracy, values good customer service, and enjoys working as part of a supportive team. If you’re motivated by public service and keen to build or develop your experience within finance and procurement, this is an excellent opportunity to make a valued contribution to Estyn’s work.</p><h4>Job description</h4><br><p>You will be responsible for processing purchase orders, supporting purchasing activities, maintaining supplier records, arranging staff travel, handling sensitive information securely, supporting audits, and providing general finance administration as required.</p><p><strong>Key tasks include:</strong></p><ul><li>Raise purchase requisitions/orders for goods and services, ensuring accuracy of supplier details, pricing, coding, and delivery information</li><li>Support budget holders and operational staff with purchasing processes, including PO creation and correct use of cost codes.</li><li>Maintain accurate supplier records, including set-up/amendments (in line with control requirements).</li><li>Arrange travel and accommodation for inspection staff in line with organisational policies and cost guidelines.</li><li>Liaise with staff to confirm travel requirements, itineraries, and any changes at short notice.</li><li>Handle sensitive financial and personal data appropriately, maintaining confidentiality and data protection standards.</li><li>Support periodic checks by providing reports or evidence for internal review and external audit requests. </li><li>Provide general administrative support to the finance function, including responding to internal/ external queries.</li><li>To undertake any other duties as may reasonably be required by Managers</li></ul><br><h4>Person specification</h4><p></p><p><strong>It’s essential that you have:</strong></p><ul><li>Experience working in an Accounts Payable/Finance role or similar.</li><li>Good written and verbal communication skills.</li><li>Ability to prioritise tasks, work accurately and with attention to detail.</li><li>Ability to communicate effectively with staff at all levels of the organisation to ensure the timely delivery of information and meeting of deadlines.</li><li>Experience of maintaining detailed records e.g. log’s, databases and spreadsheets.</li><li>Ability to handle sensitive financial and personal data appropriately by maintaining confidentiality and data protection standards.</li><li>Ability to use ICT effectively, including experience using a Financial/ Microsoft package e.g. Sage, Excel, Word, and Outlook.</li><li>Understanding on how to deliver a quality professional customer service.</li></ul><p><strong>It’s desirable that you:</strong></p><ul><li>Have experience of working in a service delivery or customer service environment.</li><li>Are working towards or willing to undertake a financial qualification.</li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £27,315, ESTYN contributes £7,913 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><br><p>In addition to a good work/life balance, job satisfaction, a supporting culture, ongoing learning and development opportunities and professional development, you can also expect other benefits, including the following:</p><ul><li>Competitive salary and incremental points meaning that you will normally reach the maximum of the pay scale within two/three years of joining us.</li><li>Generous holiday entitlement – 41 days away from work each year (made up of 31 days of annual leave, plus 10 public/privilege holidays (pro-rated for those who work part-time).</li><li>Flexible working - We operate a flexi-time system, giving you the freedom to shape your working day in a way that suits you and meets business needs.</li><li>Support for your wellbeing – We provide an hour of wellbeing time per week (pro-rated) for staff. We also provide an employee assistance programme, free annual health checks, seasonal flu jabs, a free eye care scheme and access to Health Insurance Plans through Civil Service Healthcare.</li><li>Support for your family life – generous family friendly policies including maternity, paternity, adoption leave.</li><li>Tax-free savings – Access to a cycle to work scheme.</li><li>Special offers and discounts – Access to a range of discounts and exclusive offers through the Civil Service Social Club – Sports and Leisure, the Civil Service Motoring Association, the Civil Service Insurance Society and the Charity for Civil Servants.</li></ul><br><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Ability and Experience.<br><p>The selection process includes:</p><ul><li><strong>A sift of applications:</strong> The panel will consider all complete applications. The information you give us in your application is important in deciding whether we will invite you to the next selection stage. Candidates will be assessed at sift on all essential criteria as per the person specification. Desirable criteria will be assessed at sift where there is a strong field of candidates as a second stage after essential criteria have been considered. </li></ul><br><ul><li><strong>Assessment and Interview</strong>: Candidates invited to assessment and interview will be assessed on their skills, experience and behaviours in relation to the person specification. The assessment will consist of a range of tasks relevant to the role, as set out in the job description. Tasks will assess candidates’ numeracy, accuracy, communication skills and attention to detail. Full details of the assessment will be shared with candidates when they are invited to interview. The interview will consist of a panel interview and will take place <strong>5-6 February 2026 </strong>in Cardiff.</li></ul><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Guildford</li><li>Email : <a href="mailto:Lisa.Guildford@estyn.gov.wales" target="_blank">Lisa.Guildford@estyn.gov.wales</a></li><li>Telephone : 02920 446336</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@estyn.gov.wales" target="_blank">recruitment@estyn.gov.wales</a></li></ul><h4>Further information</h4><a href="https://www.estyn.gov.wales/working-us/current-vacancies" target="_blank">https://www.estyn.gov.wales/working-us/current-vacancies</a>

Finance & Procurement Administrator

<h4>Job summary</h4><p>The role requires an experienced &amp; strong project manager with the ability to lead on critical Finance projects. The candidate should have experience in managing and successfully delivering high profile and high impact Finance projects within budget and to tight timescales.</p><p>This role will be within the DMO’s Project Management team. Based in our IT team, this permanent role is key to the successful delivery of the DMO's Workplan programme. The Project Manager will be required to ensure effective delivery of all project deliverables with the project whether business change or changes and upgrades to IT systems.</p><p><strong>About the Team:</strong></p><p>The Project Management team is responsible for delivering the Workplan Programme. This consists of a number of projects spread across IT and the Business areas to ensure that the DMO meets its objectives. There is a wide variety of projects from IT technical upgrades, to deploying new systems, enhanced business functionality and introducing efficiency changes. The team consists of 6 Project Managers, one Programme Manager and a Project Management Officer.</p><h4>Job description</h4><p>Essential Skills:</p><ol><li>Experience running projects for Financial Systems including Trading Systems and Payment Systems.</li><li>Initiating a Project including preparing the Project Brief and Project Initiation Documents</li><li>Managing key stakeholders including running Project Board meetings with Microsoft PowerPoint presentations.</li><li>Managing the cost, time and quality aspects of the project</li><li>Delivering change through projects successfully</li><li>Managing change to projects through the Change Control process</li><li>Prioritising work and making effective decisions</li><li>Delivering multiple projects in tight timelines working with Development, Testing and Infrastructure</li><li>Maintaining a risk and issue log for projects.</li><li>Running Project Meetings with the Project Team</li></ol><p>Desirable Skills: </p><ol><li> Experience using the Microsoft Toolset for Projects including DevOps</li><li>Experience of running projects using the Microsoft Azure Platform, including the use of Power Apps Platform.</li></ol><h4>Person specification</h4><p>For this vacancy, we will use the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Civil Service Success Profiles</a> to assess you against the following Behaviours, Experience and Technical Skills:</p><ul><li>Experience: 1 (Lead Criteria) – Experience of working with Financial Services products (will be assessed by application question)</li><li>Experience: 2 – Experience of resolving issues and recovering challenging projects</li><li>Experience: 3 – Evidence of leading projects</li><li>Technical: 1 – Evidence of a Project Management Qualification</li><li>Behaviour: 1 – Communicating and Influencing - Evidence of good communication skills</li></ul><h4>Qualifications</h4>Project Management qualification<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Project Management qualification</li></ul><h4>Benefits</h4>Alongside your salary of £62,000, UK Debt Management Office contributes £17,961 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Please see Candidate pack for further details</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<p>Please send a CV and supporting statement to <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></p><p>Candidates – Please ensure your supporting statement and CV clearly demonstrate how you meet the Essential skills and criteria. Your CV and supporting statement and application question will be assessed. The application question will be used to assess the lead sift criteria</p><p><em>Please note a sift based on the lead criteria may be conducted if </em><em>in the event of a large number of applications being received. </em><em>Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.</em></p><p><strong>Application Questions</strong> Consider and answer the below question. Max 250 words </p><ul><li>Please could you give an example of a Financial Service project you project managed, the budget for the budget, the timeline at initiation and the total timeline it took and challenges you had to overcome delivering the project.</li></ul><p><strong>Supporting statement and CV</strong></p><p>It is essential when submitting your personal statement that you provide as much detail as possible, and utilise the full word count given, explaining your motivation for the role and against the essential criteria outlined above as this will be used in conjunction with your CV to assess candidate suitability to move to the next stage of the recruitment process. Incomplete applications will not be reviewed. </p><p><strong>Interview</strong></p><p>Applicants for this post will be assessed against the elements of the Success Profiles recruitment framework listed above. The candidates will also undertake a numerical assessment on the day of the interview.</p><p>At interview you will be assessed on the following behaviours</p><ul><li>Changing &amp; Improving</li><li>Making effective decisions</li><li>Communicating &amp; Influencing</li><li>Working Together</li><li>Managing a quality service</li><li>Delivering at pace</li></ul><p>Timetable These dates are indicative and may be subject to change.</p><p>Applications close on Sunday 1 February 2026 at 23:55</p><p>Sifting. w/c 2 February 2026</p><p>Interviews w/c 16 February 2026</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Kamara Ferdinand</li><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@dmo.gov.uk" target="_blank">Recruitment@dmo.gov.uk</a></li></ul><h4>Further information</h4>If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting us at <a href="mailto:HR@dmo.gov.uk" target="_blank">HR@dmo.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioners via <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>, alternatively they can be contacted at the following address: G/8, 1 Horse Guards Road, London, SW1A 2HQ<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTUmdmVyaWZ5PWRmODZhNWRhYmMyYzdmZGFjY2M4NmM0MWI1Y2M0N2VhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Role profile Project Manager 2025 (002) Opens in new window</a> (pdf, 469kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTYmdmVyaWZ5PWMyYzg3ZjYyN2Y3MjdiNTIyNzczMzkwZWUxOTM5MDBmJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">DMO Candidate pack 2025 Opens in new window</a> (pdf, 1694kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTcmdmVyaWZ5PWE5N2U0NWNlMjRmNzVkNmQ4MzRlYTZiYjFjMTE2YWJhJnJlcXNpZz0xNzY4MDE5NjkzLTIwNzk0MGUzNWQ3ZDgwYmYxYzA0ZDQ1YTY4MDJiZTA5YTFkMGM2ZjA=" target="_blank">Equal Opportunities Form Opens in new window</a> (docx, 24kB)

UK Debt Management Office

Project Manager

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. Our purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment. </p><p>We have an exciting opportunity for a Senior Engineer to join our Engineering Hub within the Engineering &amp; Technology directorate. This is your chance to play a key role in shaping the UK’s energy future as we transition to a net-zero system. </p><p>You’ll provide expert engineering and policy support across Ofgem, working on critical areas such as network price controls, regulation of networks, industry codes, innovation projects, and the low-carbon transition. Your work will help ensure Ofgem has the technical capability to deliver its regulatory responsibilities effectively. </p><p>In this role, you will lead high-quality engineering analysis and provide clear recommendations to policy teams. You’ll take ownership of technical policy areas managed by the Engineering Hub, including network codes, and support delivery of electricity price controls such as reopeners or RIIO-3 and wider network regulation. </p><p>You’ll engage with network companies to explore smarter ways of developing networks, including smart grid technologies, and contribute to innovation projects while assessing technical aspects of code changes or derogations. Representing Ofgem externally at meetings, conferences, and events will be a key part of your role, as well as drafting public documents and presenting recommendations to senior management. </p><p>This role offers variety, challenge, and the chance to influence how we deliver engineering solutions that shape the UK’s energy future. You’ll work closely with internal teams and external stakeholders, including licensees, NESO, DESNZ, UKRI, and HSE. </p><p>Join us and help shape the future of energy in the UK. </p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><p>• Responsible for high quality and timely engineering analysis of options and recommendations to policy teams. </p><p>• Lead on policy areas directly managed by the Engineer Hub, such as technical codes.</p><p><strong>Key Outputs and Deliverables </strong></p><p>• Providing support in the delivery of the electricity price controls such as reopeners or RIIO3 and network regulation more generally </p><p>• Engaging with the network companies to find better ways of developing our networks – e.g., the deployment of smart grid technologies </p><p>• Providing support in the delivery of our network innovation competitions </p><p>• Providing the technical support necessary to consider and decide on changes to or derogations from network codes </p><p>• Assisting in the development of key areas of transmission and distribution policy </p><p>• Lead the delivery of key work streams and potentially manage staff input into the relevant areas of work </p><p>• Present policy and recommendations to senior management </p><p>• Act as a representative for Ofgem at external meetings, conferences and events explaining Ofgem’s position on particular issues </p><p>• Taking responsibility for drafting public documents or parts of documents. </p><h4>Person specification</h4><p><strong>Essential Criteria </strong></p><p>• Educated to degree level in a relevant engineering discipline or equivalent industry experience, and Chartered Engineer (or working towards registration) </p><p>• Relevant experience in one or several of the following areas: Gas or Electricity Transmission or Distribution, network or system operations, system design and planning, network codes, smart grids and network innovation, asset management, performance and quality of service issues.</p><p>• Expertise in both quantitative and qualitative analysis, with good report drafting skills</p><p>• Ability to deliver key projects to challenging timescales</p><p>• Familiarity with key concepts of economic regulation </p><p>• Excellent communication/interpersonal skills including the ability to explain technical issues to non-technical people. </p><p><strong>Desirable Criteria</strong></p><p>• Demonstrable grasp of one of our key areas of work: policy development, economic principles, regulatory cost assessment, either through academic qualifications or previous posts </p><p>• Project Management experience and skills </p><h4>Qualifications</h4>Educated to degree level in a relevant engineering discipline or equivalent industry experience, and Chartered Engineer (or working towards registration)<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a></li><li>Telephone : N/A</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTMmdmVyaWZ5PTlkYzFjMzczNTAxNTY3ZWQ1ZGYzMTM0ZTc1Yzk3Y2Q2JnJlcXNpZz0xNzY4MDE5NTU1LWM5ODI0ZjlkNGQ4YzY0M2JkZDc2MmEwMDVhMjQ5NjFhNjhhZDU4YmM=" target="_blank">Role profile_Senior Engineer Opens in new window</a> (pdf, 164kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTQmdmVyaWZ5PTc3NzhkMjcwMmYwMWJhNWI2MWViMzJmZjZkODVjNjZjJnJlcXNpZz0xNzY4MDE5NTU1LWM5ODI0ZjlkNGQ4YzY0M2JkZDc2MmEwMDVhMjQ5NjFhNjhhZDU4YmM=" target="_blank">Candidate Pack_Senior Engineer Opens in new window</a> (pdf, 668kB)

Senior Engineer

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth. </p><p>We’re looking for a Senior Analyst to join the Offshore Cost Assessment team within our Major Projects Directorate. This team plays a key role in assessing the costs of large-scale electricity transmission infrastructure projects, including offshore, onshore and interconnector developments, to ensure they deliver value for money for consumers. </p><p>This is a cost-focused infrastructure role, ideal for someone with experience in engineering economics, capital project delivery or infrastructure cost modelling. You’ll lead the scrutiny of detailed cost submissions from developers, benchmark costs across projects and help shape the regulatory decisions that guide billions of pounds of investment in the UK’s energy networks. </p><p>You’ll be responsible for managing the assessment of multiple major projects each year, working closely with internal colleagues, external consultants and project developers. Your analysis will directly influence how efficiently these projects are delivered and how costs are controlled. </p><p>Key responsibilities include leading detailed cost assessments, comparing and benchmarking submissions, and producing clear, evidence-based recommendations to support regulatory decisions. You’ll manage project timelines, oversee external consultants and coordinate work across the team. You’ll also engage with developers and stakeholders to test assumptions and challenge proposals, contributing to internal reports, consultations and impact assessments that shape how infrastructure investment is regulated. </p><p>We’re looking for someone with strong analytical skills and experience interpreting complex cost or technical information. You’ll have a background in infrastructure project assessment, engineering economics or capital cost modelling, and be confident communicating technical findings in a clear and straightforward way. </p><p> You’ll bring proven experience managing projects or work packages to tight deadlines and be comfortable working with a range of stakeholders including industry, government and technical advisers. Experience managing people or working in a matrix team environment is also important. </p><p>Join us at Ofgem, where your skills and passion can make a real impact! </p><h4>Job description</h4><p>The breadth of work ranges from technical analysis, cost and statistical/econometric modelling to report drafting and stakeholder engagement (eg. discussions with industry). Your management of people will also allow team members to play to their strengths or develop in new areas. </p><p>Typical outputs and deliverables include:</p><ul><li>Detailed and robust analysis of developers submissions to help determine the economic and efficient costs associated with the development and delivery of these projects. This will include comparing costs across different projects, undertaking detailed benchmarking analysis to inform and support our assessments, and helping to set appropriate incentives on project developers to manage their costs efficiently.</li><li>Creative but also robust analysis of complex information that supports policy and decision-making.</li><li>The ability to quickly review and draw conclusions from detailed cost and technical submissions.</li><li>Presentation of analysis and consequential clear and concise policy/decision proposals to senior managers and external stakeholders.</li><li>Produce internal management papers, external reports, consultations and impact assessments.</li><li>Lead assessment of two or more large (&gt;£100m) infrastructure projects at any time. This will involve project planning, analysis of issues, management of external consultants and their contracts, and management of work packages allocated to other team members.</li><li>Project plans and other project documentation (eg reports, risk/issues logs)</li></ul><p><strong>Key Outputs and Deliverables</strong></p><ul><li>Accountable to Offshore Transmission Owner (OFTO), Interconnector and Large Onshore Transmission Infrastructure (LOTI) teams for delivering cost valuations of transmission assets at the agreed time for each project.</li><li>Accountable to other teams for providing numerical/cost analysis as and when required.</li><li>Budget accountability if managing an external contractor, professional development lead for two or more members of staff, depending on specific role and experience of the successful candidate, as well as responsible for task managing other team members’ work and line management responsibilities.</li></ul><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li><strong>Excellent analytical skills and an ability to assess and interpret complex cost information to highlight relevant trends and draw conclusions (LEAD)</strong></li><li>Excellent interpersonal skills, with experience of stakeholder management;</li><li>A proven track record of effective delivery of work packages or projects in a commercial or public sector environment;</li><li>Strong written and verbal communication skills, including the ability to communicate technical details in a straightforward and concise way;</li><li>Good project management skills with a strong track record of delivery against challenging deadlines; and</li><li>Experience of people management, either directly or in a matrix working environment. </li></ul><p><strong>Desirable Criteria</strong></p><ul><li>Excellent understanding of economics, regulation, or commercial considerations relating to infrastructure investment and delivery; and</li><li>Understanding of the energy sector.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDMmdmVyaWZ5PTVjMzg0NGM4NjNmMDJiOWQ1MTI3NzU3ZTM5YzU4MGFlJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Candidate Pack_Senior Analyst, Offshore Cost Assessment 444096 Opens in new window</a> (pdf, 660kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDQmdmVyaWZ5PTFkOGM4ZjVjMjA4NDYzMDgwYTdhNDEwZDk2OWVmYTdiJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Role profile Senior Cost Analyst – Offshore Opens in new window</a> (pdf, 153kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMDUmdmVyaWZ5PWNiZWRhMmIzN2FjM2MyZjgxZmIwNTFmZGIzNWU4ODcwJnJlcXNpZz0xNzY4MDE5NTQ1LTcxMjFlMWRjNjEzNzFiMzczYWVjYjVjNmJlNGI2NWNlZThjY2ZiMzg=" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Senior Analyst, Offshore Cost Assessment

<h4>Job summary</h4><p>Ofgem is leading the fight to transform Britain’s energy infrastructure into a transparent, bi-directional and data-driven system that meets Net Zero goals and delivers for consumers. We’re now looking for three Infrastructure Strategy Experts to join us and help shape the strategic direction and delivery of a fairer, smarter, more resilient energy future.</p><p>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.<br><br>We’re offering three permanent positions with the unique opportunity to influence two of our most high-impact portfolios, Infrastructure Co-ordination &amp; Prioritisation, and Digitalisation &amp; Decentralisation. You’ll work on strategic energy system priorities at the heart of our mission, from long-term infrastructure planning to consumer participation in demand-side flexibility.<br><br>As part of a diverse and collaborative team, you’ll drive forward regulatory strategy that directly shapes the UK’s energy landscape. This is a highly visible expert role where you’ll help embed system thinking, challenge senior leaders constructively, and advise on critical policy direction that delivers tangible change.</p><br><h4>Job description</h4><p>We are looking for people with deep experience in the energy sector and regulation, who can act as trusted strategic advisors across the organisation. You’ll need the agility to lead complex cross-cutting work and the communication skills to influence high-level decision-making. This is a fantastic opportunity to lead on sector-shaping initiatives and play a visible role in some of the most urgent challenges in infrastructure policy today.<br><br>In return, you’ll join a culture that celebrates expert thinking, supports flexible working, and fosters inclusion and trust. You’ll benefit from a generous Civil Service pension and annual leave allowance, plus access to a range of health, wellbeing and lifestyle support schemes, all while using your expertise to shape the long-term success of our energy system.<br><br>We have a critical purpose to strengthen energy infrastructure strategy and enable a digital, decentralised, and consumer-centred system. As an Infrastructure Strategy Expert, your insights and leadership will support our system-wide transformation, creating a resilient, low-cost, low-carbon energy future.<br><br>Read on and find out more.</p><br><h4>Person specification</h4><p><strong>Essential:</strong></p><ul><li>Experience of leading in a complex environment, acting as an internal expert – advising and challenging senior leaders on strategic and operational performance related matters; effectively influencing through convincing strategic storytelling; advising on trade-offs of big picture strategic challenges; and achieving buy in for new initiatives and ideas. <strong>(LEAD)</strong></li><li>The candidate should have: <ul><li>a solid background in the regulation and the energy sector – ideally with breadth of experience working in or coordinating across different policy or strategic topics </li><li>a professional understanding of regulatory approaches, energy policy, generation and/or network businesses; <strong>(LEAD)</strong></li></ul></li><li>Proven aptitude for system leadership, with an ability to build effective working relationships with teams and a wide range of stakeholders that creates space for constructive, open, and transparent engagement contributing to a culture of inclusion. </li><li>Develops, plans and delivers work outcomes, including clear and transparent work objectives, milestones and success metrics.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Leadership</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Rob Wilkins</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyODgmdmVyaWZ5PWY4NDI5ZjIxYTc4YTY4ZjhiODgyZTMwYWVlYmI2MDVl" target="_blank">444165 Candidate Pack Opens in new window</a> (pdf, 623kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyODkmdmVyaWZ5PTliYTY5Y2FiM2ZiZDcyOGQ1YjI2M2YxOWZmZTc5ZjZj" target="_blank">444165 Role Profile Opens in new window</a> (pdf, 151kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyOTAmdmVyaWZ5PTdkZjcwODJiNzY2MGUyNGUzNGIwM2I5NDhkMGYyOGI2" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Infrastructure Strategy Expert

<h4>Job summary</h4>Britain’s energy system is undergoing a profound transformation, and the electricity transmission network will play a critical role in enabling a secure, affordable and net-zero future. Ofgem is looking for a Deputy Director of Electricity Transmission to lead our work on regulation at a time of unprecedented investment and national importance.<br><br>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward a clean power system and adapting our critical energy networks to meet new demand whilst protecting energy consumers both now and in the future.<br><br>We’re offering a permanent, senior leadership opportunity at the heart of the UK’s energy transition. This role sits within our Infrastructure Group and will play a key role in shaping the regulation of electricity transmission, supporting the delivery of significant network investment while ensuring value for money for consumers.<br><br>Operating at the centre of a high-profile regulatory portfolio, you’ll influence decisions with major financial, delivery and reputational implications. You’ll help ensure the transmission network supports greater resilience and energy security, enables new generation and demand, and delivers real value for consumers.<br><br>Helping set direction, build capability and support a collaborative and inclusive culture, you’ll provide leadership across the electricity transmission portfolio, guiding a large, diverse, multi-disciplinary team and working closely with colleagues across the organisation.<br><br>We’re looking for a credible and experienced leader with a strong background in network regulation and the electricity transmission sector. You’ll be comfortable making robust decisions in a fast-paced, changeable environment, applying analytical judgement and engaging with a wide range of senior stakeholders, all whilst communicating complex issues clearly and confidently.<br><br>In return, you’ll join a purpose-driven organisation working on some of the most important challenges facing the energy system today. You’ll discover the freedom to work how you do best, with the flexibility and benefits that come with public sector work, alongside the support, guidance and structure to develop as a leader.<br><br>We have a critical purpose to ensure the energy market is fair and resilient, with the costs associated with network investment efficient and distributed fairly. Join us and help shape decisions that will influence Britain’s energy future.<h4>Job description</h4><p>The Government’s energy policy is to move away from a dependence on imported gas for power generation and instead produce it in GB, using a range of technologies including renewables and nuclear. To enable this transition and meet new demands from industry and households while maintaining security of supply and controlling costs we need to significantly increase investment in the electricity transmission network and maintain the necessary regulatory arrangements to oversee efficient delivery.</p><p>We are looking to recruit a Deputy Director, Electricity Transmission to lead our network regulation of the electricity transmission sector, responsible for the implementation and operation of the new RIIO-3 price control starting in April 2026 and the development of future price reviews. The post-holder will lead the implementation of the new regulatory arrangements under RIIO-3, overseeing this transformational network investment programme while holding the electricity Transmission Owners (TOs) to account for their delivery against key performance targets. </p><p>A key part of the RIIO-3 price control for electricity transmission will be the effective management of all in-period funding mechanisms, overseeing the significant pipeline of investment expected during the 2026 to 2031 RIIO-3 period. This will be essential in facilitating the investment required to deliver new generation and demand, supporting the delivery of clean power targets while ensuring costs remain efficient and deliver excellent value for money for consumers.</p><p>You will also oversee and advise on Ofgem’s overall approach to onshore network regulation, preparing our approach to future price review processes. You will be an active member of the Network Price Controls and wider Infrastructure Group leadership team. You will directly lead a diverse team of around 30 multi-disciplinary professionals under the Electricity Transmission portfolio, while working closely across other specialisms including regulatory finance, engineering, major project delivery, legal and cyber.</p><p>We are keen to hear from a wide range of applicants from diverse backgrounds to underpin our commitment to a workforce that is representative of the communities we serve and the consumers we protect. </p><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li> Proven experience in network regulation, gained either through price reviews and/or related network regulation activities (LEAD)</li><li>Proven aptitude for leadership, with experience in building capability in diverse multi-disciplinary teams (LEAD).</li><li>Proven ability to make robust decisions at pace with significant financial and reputational implications.</li><li> Skilled in engaging, influencing, and collaborating across levels and with diverse internal and external stakeholders, while projecting credibility and confidence. Adept at communicating complex technical information clearly and concisely, ensuring understanding and alignment among varied audiences.</li><li>Strong analytical skills, with proven ability to think critically, validate and interpret complex data, and to challenge and sense-check outcomes. Demonstrable experience in applying regulatory economics and/or conducting efficiency analysis and investment project appraisal.</li></ul><p>More information about the role and recruitment process can be found in the attached Role Profile and Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Leadership</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a CV of no more than 2 pages. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities. </p><p>Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sandra Segal</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzAmdmVyaWZ5PWJhNmQwNmZjOGNjYjE4YmViNTc0ODllMzVkZTlmYzBhJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Role Profile Opens in new window</a> (pdf, 142kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzgmdmVyaWZ5PTFhZDU1MmVkOWQ2NGE2OWYyNDZiMDFhOGFhZjlkNmJkJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Candidate Pack.pptx Opens in new window</a> (pdf, 793kB)

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