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Reference: SEP20251370Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreAttachments:<ul><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzoIhct_iyZ5bQ%253d%253d/d17738d9-a648-4251-b6a7-e4048731d5d4?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RoleProfileCustomerServiceAdvisorRepairsSept2025.docx%22&amp;response-content-type=application%2Fvnd.openxmlformats-officedocument.wordprocessingml.document&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20250923/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20250923T040028Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=21b79c04f7f777d89c19fbd4dc57465c2adbb676e3fdcb2dab662e1de11c2569" target="_blank">RoleProfileCustomerServiceAdvisorRepairsSept2025.docx</a></li><li><a href="https://vacancyfiller.s3.eu-west-1.amazonaws.com/UploadedFiles/AdvertAttachments/2025/mfKADvsomzoIhct_iyZ5bQ%253d%253d/88103fe2-39c9-4ac1-9c5f-02d848207f2f?X-Amz-Expires=604800&amp;response-content-disposition=attachment%3B%20filename%3D%22RecruitmentPack_2024%281%29%283%29.pdf%22&amp;response-content-type=application%2Fpdf&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAJSKWO7UNT66QDLJQ/20250923/eu-west-1/s3/aws4_request&amp;X-Amz-Date=20250923T040028Z&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=7ab581f23c5217411d867608b244c8075eb5c7a105f1148fbf611117629ee73f" target="_blank">RecruitmentPack_2024(1)(3).pdf</a></li></ul>Customer Service Advisor Location: Bankside, London - Hybrid with 2 office days per week | Full-Time | £27,500 per annumAre you ready to make a real impact? Join our dynamic Contact Centre team where no two days are the same! As a Customer Service Advisor, you'll be the frontline of our customer experience-resolving issues, scheduling repairs, and making every interaction count.What you'll do:<ul><li>Handle inbound/outbound calls, emails &amp; more</li><li>Diagnose and schedule repairs</li><li>Log complaints and resolve issues</li><li>Take rent payments and advise on accounts</li><li>Collaborate across teams to deliver seamless service</li><li>Hit KPIs for customer satisfaction and resolution</li></ul>What you'll bring:<ul><li>1+ year of repairs experience</li><li>1+ year in a contact centre</li><li>Confident with Microsoft 365, CRM &amp; telephony systems</li><li>Solid housing and repairs knowledge</li></ul>Ready to be the difference? Apply now and help us deliver service that truly matters.Closing Date: 28th September 2025 at 11:59pm Shortlisting: 29th September 2025 Online tests: 30th September 2025 Interviews: 8th &amp; 10th October 2025Please note we are unable to offer Visa sponsorship, so will therefore not be accepting applicants without relevant Right to Work in the UK. 





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Wandle Housing Association

Customer Service Advisor - Repairs

Job Description Job Title:&nbsp;Apprentice - Business Administration Salary:&nbsp;National Minimum Wage for Age Contract Type:&nbsp;Fixed Term&nbsp;- 21 months Working Hours:&nbsp;37 hours per week&nbsp; You’ll be provided with a wide variety of work experience opportunities to build your skills demonstrate proficiency in a range of office based activities as required by the qualification through working as a part of the Complaints Team. You will be assisting the team with managing complaints and freedom of information requests on behalf of the Council, including the logging and recording of all types of feedback from residents, customers, Members and MP’s.&nbsp; You will support colleagues with all aspects of day to day governance tasks and responsibilities whilst receiving supervision, guidance and support to help you achieve a professional qualification. Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification. The Apprenticeship course will be provided by South Essex College.&nbsp; Throughout your apprenticeship you will be paid the National Minimum Wage for your age. Benefits of Working with Us&nbsp; At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp; <ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li> </ul> Important Dates&nbsp; Closing Date (Redeployment Only):&nbsp;25th September 2025 Closing Date (Internal &amp; External):&nbsp;12th October 2025 Interview Date: To Be Confirmed Additional Information&nbsp; If you have any questions about the role or interview process, please contact: Rebecca Brooks <a href="mailto:rbrooks@thurrock.gov.uk" target="_blank">rbrooks@thurrock.gov.uk</a>&nbsp;or Michelle White <a href="mailto:mwhite@thurrock.gov.uk" target="_blank">mwhite@thurrock.gov.uk</a>&nbsp; To view the Job Profile and Person Specification, please follow the link below:&nbsp; <a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/Ea6-f4bUgSpAlaSVfG-8sdUBsocl5QLSRS4mghQzS2CuBw?e=E8hefN" target="_blank">Download Job Profile (PDF Document)</a> If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.&nbsp; About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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Thurrock Council

Apprentice - Business Administration

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5258/Sustainable_Transport_Officer_JD__1_.pdf" target="_blank">Sustainable_Transport_Officer_JD__1_</a></li>
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Please apply online via the link provided.



2 Years Fixed Term Contract /Secondment Opportunity&nbsp;
Our Public Realm Division ensures that the London Borough of Hackney is clean, safe and accessible for all our residents, businesses and visitors. Our Streetscene team is responsible for the design and maintenance of all highway networks, foot-ways, bridges and lighting on all public roads, contributing to the well-being of our community and creating a sustainable public realm. Working within the Public Realm Division, the Sustainable Transport and Engagement team delivers smarter travel and road safety programmes to influence behaviour change towards safer and more sustainable forms of travel.
An exciting opportunity has arisen for a Sustainable Transport Planner to assist in managing and progressing an ambitious project at the forefront of transport planning.&nbsp;
You will help to deliver projects across sustainable and active travel with a focus on shared mobility and decarbonisation of transport.
Working in partnership with an appointed service delivery partner with expertise in this field you will support the planning and delivery of forward looking sustainable and shared mobility networks in Hackney that will accelerate the uptake of cleaner travel options delivering improvements to the air quality in the borough that all residents will benefit from. You will work under direct supervision of a senior transport planner but there will be opportunities to take the lead in some project work.
A relevant degree or equivalent is a minimum requirement. Experience, or further qualifications, in Transport Planning or a relevant skill such as project management would be an advantage. You will receive training in transport planning relevant to your role and project work.&nbsp;&nbsp;&nbsp;
Using your skills in the collection, assembly and analysis of data, you will provide essential background material to inform important decisions.
The role will also support the delivery of statutory and legal obligations related to transportation in a politically sensitive and customer-focused manner such as traffic management orders and Council decision making processes.&nbsp;
The role affords the opportunity to use your initiative and creativity in designing and implementing a public consultation and engagement plan in coordination with the Council’s communications team.&nbsp;&nbsp;&nbsp;
You will need to demonstrate report writing skills, knowledge of transport policy, a capacity for interpreting transport strategies, and excellent verbal communication skills. Analysis skills should ensure at the very least familiarity with things such as the PIVOT and LOOKUP elements of Excel.
Knowledge of GIS will be a considerable benefit. You will also have shown confidence engaging with and managing the expectations of stakeholders including politicians.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;02 October&nbsp;2025 (22:59)
Interview and assessment date:&nbsp;Week commencing 13&nbsp;October&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Sustainable Transport Planner

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleWe are looking to recruit an Inclusion Officer for the Education Inclusion &amp; Partnership Team within North Northamptonshire Council. You would be joining a highly motivated, committed team which has been brought together from a wide range of experiences to ensure pupils have full access to and are safe in education and to support access to education and positive educational outcomes for vulnerable learners. The role of Inclusion Officer involves working closely with schools and families, alongside other partners, to support children and young people to ensure they have access to their full educational entitlement and achieve positive outcomes. We are committed to creating a diverse and inclusive workforce which reflects the community we serve. We aim to create a workplace that celebrates diversity as we know our greatest strengths are the people who make up our team. We want talented, ambitious and passionate people like you to come and take on this challenging and rewarding role. With excellent oral and written communication skills, you will be a clear thinker and outcome focussed. Collaborative multi-agency working is key to this role alongside being resilient and determined. For an informal discussion about the role please contact the Recruiting Manager, Ryan Jarvis: <a href="mailto:eesadmin.ncc@northnorthants.gov.uk" target="_blank">eesadmin.ncc@northnorthants.gov.uk</a> What will you be doing?<ol><li>To work within the Education Inclusion Partnership Team for vulnerable children and young people as part of a wider multi-disciplinary team, to challenge and support schools across the County to ensure they are fulfilling their educational responsibilities by following statutory guidelines.</li><li>Champion the needs and aspirations of vulnerable children and young people in ensuring they receive a high-quality education enabling them to fulfil their potential and achieve economic wellbeing, by working directly with the young person, family and schools in a range of settings.</li><li>Have a good understanding of the statutory guidelines outlined by the Government in advice to parents and schools around Elective Home Education, Permanent Exclusion, CME, and Attendance. </li><li>Work with schools and settings to ensure that alternative educational provision fulfils statutory entitlements and is relevant to the needs, interests and aspirations of pupils disengaging from school and or at risk of permanent exclusion.</li><li>Work with the Education Inclusion Partnership Service Manager and Team managers to ensure that no school or setting is at risk of not fulfilling their statutory obligations in relation to the education of vulnerable children and young people. </li><li><a>Manage and prioritise an allocated caseload, </a>ensuring records are kept in line with service expectations and agreed operational policy, practice, and procedures. This includes Preparing legal documentation for presentation at Magistrates Court. </li><li>Undertake home visits to families, parents, carers independently and use personal judgement on regularity.</li><li>Support in the training, induction, mentoring and shadowing of new members of staff.</li><li>To attend multi agency meetings as and when required e.g., Team Around the Family Meetings, Assessment Meetings, and Early Help Meetings.</li><li>Have regard for the Code of Practice on the identification and assessment of Special Educational Needs and Disabilities and other relevant legislation. </li></ol>About youEquivalent to “A” Level or NVQ 3Continuous Professional Development across a range of courses undertaken to inform practise.Awareness and understanding of safeguarding procedures in relation to a variety of settings.Relevant Legislation and Guidance relating to Electively Home Educated Children, Children Missing from Education, School Attendance, Exclusion and SEND.Ability to understand and interpret data in the areas of exclusion, attendance, CME and EHE to support schools, parents/carers, and professionals.Experience of working with children, young people and families within social care, education, or health settings.Experience of team working, contributing to team development, team planning and decision making.Previous experience of working in a school or working closely with schools to ensure the needs of pupils are met.Ability to write reports to a high standard that demonstrates accuracy, professionalism, and depth of knowledge.Organisational skills to manage a case load, prioritise tasks and manage a diary range of responsibilities with competing demands.Interpersonal skills to be able to mediate with schools and families, colleagues, and a range of professionals.Information Technology ability across a range of software to input data, analyse data and maintain case records.If this is a customer-facing role, spoken English fluency must be included here (refer to the guidance for managers on the English Fluency duty).Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.





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Inclusion Officer  

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleThis role will work as part of the Digital team to develop, manage, and support web systems and applications within North Northamptonshire Council, ensuring high-quality digital solutions that meet user needs and align with strategic objectives.<h4>Principal responsibilities</h4><ul><li>Lead and manage web development projects, ensuring they are delivered on time, within budget, and meet the set objectives.</li><li>Design, develop, and maintain the corporate website, and other online platforms.</li><li>Collaborate with service owners, content designers, and user experience teams to guide web development.</li><li>Identify and resolve issues with existing web services promptly.</li><li>Work in a flexible and agile manner to ensure continuous improvement in development processes.</li><li>Stay updated with the latest technologies and best practices in web development.</li><li>Provide technical advice and support to stakeholders across the organisation.</li><li>Ensure compliance with corporate processes and standards in all web development activities.</li></ul>What will you be doing?<ul><li>Maintain and support the corporate website to ensure it is robust, secure, compliant and delivers effective and intuitive experiences for users.</li><li>Continue to develop the design and functionality of the corporate website and other online services using Storybook, Next.js, GraphQL, PHP, JavaScript, CSS, HTML, and other development frameworks.</li><li>Create and manage front-end user interfaces using HTML, CSS, JavaScript, and frameworks such as React.</li><li>Work flexibly on a range of projects, balancing new development and support activities.</li><li>Manage tools and platforms such as Platform.sh and Cloudflare for efficient development processes.</li><li>Advise on solutions and opportunities to further enhance systems and tools, and improve performance and efficiency in delivery.</li><li>Work collaboratively with part of a small development team alongside colleagues from across the organisation.</li><li>Demonstrate commitment towards the delivery of the Council’s vision, key commitments, values, and behaviours.</li><li>Ensure corporate processes are followed and implemented for all areas of the post-holder's work and responsibility.</li><li>Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the grade of the post.</li></ul>We anticipate that interviews will take place on the week commencing 13 October 2025.If you would like any further information or to discuss the role please contact David West, Head of Digital, at <a href="mailto:david.west@northnorthants.gov.uk" target="_blank">david.west@northnorthants.gov.uk</a> 





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Website Developer

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleWe are looking to recruit to the post of Education, Health and Care (EHC) Service Manager Administrator in North Northamptonshire Council. This is an exciting and varied opportunity working within the statutory Education, Health and Care Team.The role is fast paced supporting the EHC Service Manager to carry out the administration duties around the statutory assessment processes and recruitment processes. Training will be provided on our in-house systems.We are committed to creating a diverse and inclusive workforce which reflects the community we serve. We aim to create a workplace that celebrates diversity as we know our greatest strengths are the people who make up our team.This position will be a hybrid of office and remote working with the expectation that at least one day will be worked in the office at Tithe Barn Road, Wellingborough NN8 1BN.Please ensure you read the job description, person specification and guidance for applying for a post within North Northamptonshire Council, as well as taking account of the about you section below.For informal enquiries please contact Sam Barrett via email at <a href="mailto:samantha.barrett@northnorthants.gov.uk" target="_blank">samantha.barrett@northnorthants.gov.uk</a>Shortlisting will take place on 03.10.2025Interviews will take place on w/c 06.10.2025What will you be doing?Providing a comprehensive and confidential range of effective and transparent business support to the EHC team.Acting as the first point of contact for service users and professionals.Co-ordinating and managing communications including managing inboxes, attending meetings, taking minutes, creating and updating documents.Working closely and jointly with the other service members as required to ensure continuity of support for the EHC Service and undertake other tasks as appropriate About youYou are a team player with the ability to use your interpersonal and customer service skills, to effectively communicate in a range of mediums with stakeholder groups, as well as the ability to quickly form strong and effective working relationships.You will have previously worked in an administration or business support role ideally for a large organisation which required you to work under pressure, utilising your organisational skills, ability to plan and prioritise workloads.You will be able to think ‘outside of the box’ and a can-do attitude is a must.You will have working knowlege and experience of using Microsoft IT packages including Word, Excel and bespoke databases, in an administrative capacity.Please see the attached person specification for full details of essential and desirable qualifications, experience, skills and abilities needed for this role. 





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EHC Caseworker Assistant

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleAre you looking for a new challenge?The Licensing Administration Team are looking for a proactive and organised individuals to join us as a Licensing Administration Service Support Officer. In this important role, you will provide administrative and operational support for the delivery of licensing services including alcohol and entertainment licence applications and consultations, street trading, animal welfare, charitable collections and cosmetic procedures applications processing.Candidates who are shortlisted for interview will be required to attend an interview and complete a short task.The position will be a hybrid of office and remote working.For informal enquiries, please contact Karen Wills (Licensing Administration Team Leader) via email at <a href="mailto:karen.wills@northnorthants.gov.uk" target="_blank">karen.wills@northnorthants.gov.uk</a> (Monday to Thursday only).What will you be doing?The Licensing Administration Services Support Officer works within regulatory frameworks to provide timely and accurate advice and guidance to applicants, licence holders and to the wider public. You'll have an eye for detail and the ability to understand and apply the regulatory frameworks in which the team operates. Proficient in the use of Microsoft Office applications, you'll also process applications and input supporting information on the team's licensing database (Uniform). Working with colleagues across the wider licensing and environmental health teams, you'll also liaise with statutory authorities, town and parish councils and other stakeholders involved in licensing to deliver high-quality services which impact on our local communities. Please refer to the attached job description for full details of job responsibilities.About youSuccessful applicants will have excellent communication skills and be detailed orientated and comfortable working within a regulatory framework of rules and procedures. You'll be able to evidence you have worked as an effective team member and can provide excellent customer service.Please refer to the attached person specification for full details of the essential and desirable qualifications, experience, knowledge, skills and abilities for this role.





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Licensing Administration Service Support Officer 

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleAn exciting opportunity has arisen for a person to join our team at North Northamptonshire Council . If you love working outdoors and are willing to learn a range of skills, this could be an excellent opportunity for you, apply now and become a valued member of the Grounds Arboriculture Services Team.The successful applicants MUST HAVE A FULL UK Driving Licence and be able to drive a company van to and from different locations within NNC. Applicants must also have previous experience in all aspects of Arb works, possess NPTC competencies CS30,31,32,36,38,39,40,41, the ability to work at height and operate machinery safely.The role is currently based out of the Kettering depot however the role may be deployed across the area of operations in Kettering, Wellingborough or Corby and the successful applicant may need to work out of any of these areas as a primary base.What will you be doing?Duties will includeTree worksClimbingOperating MachineryDigging with hand tools Strimming/Grass Cutting/Shovelling soil Manual Labour / Ground worksLitter pickingWeed sprayingDrivingUsing hand tools Planting treesAbout youCandidates will require previous Arb experienceWe operate in all weathers (rain or shine!) so you must be happy to work outdoors · This role can be physically demanding and will include lifting and carrying heavy equipment · Good communication skills as you will be liaising with our customers as well as internal members of staff and members of the public · You should have an interest in grounds maintenance or a willingness to learn new things · You should be willing to try your hand at other jobs within the service, as some flexibility would be desirableFULL UK DRIVING LICENCE REQUIRED





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Arborist 

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleNorth Somerset Council is seeking a proactive and organised individual to join our Passenger Transport team. This is a key role in supporting the delivery of high-quality public transport services across the district, You will be responsible for managing the systems, contracts, and physical infrastructure that underpin our real-time information and bus stop estate.It is an exiting time to join us as we continue to invest over £40 million in the regions public transport network, including over 150 new real time information displays and over 100 new bus shelters and bus hubs with a pipeline of further projects in train.The role will sit within our Public Transport department. The Team is responsible for the development and management of our passenger transport related activities. The team works at all levels including with senior officers and members as well as regional and national partners.Responsibilities include:<ul><li>Project Coordination: Coordinate the planning, implementation, and monitoring of public transport and other schemes funded through S106 obligations related to airport development.</li><li>Real-Time Information Systems: Manage the contracts and technical systems that deliver real-time public transport information to passengers.</li><li>Real Time Information strategy development: Develop a future RTI strategy and procure future contracts in collaboration with the regions local authorities and the West of England Mayoral Combined Authority.</li><li>Bus Stop Estate &amp; Roadside Assets: Oversee the maintenance and development of the public transport roadside infrastructure assets including bus stops, shelters, and associated street furniture. Manage contractors to ensure high standards of service and safety.</li><li>Advertising Concession Development: Lead the development and procurement of a bus shelter advertising concession, generating income and improving the passenger experience. Develop and manage the road side public transport information strategy in partnership with the West of England Combined Authority.</li><li>Customer Service: Handle public transport enquiries and complaints, ensuring timely and effective resolution and contributing to service improvement.</li></ul>As a local authority we are keen to develop people new the public transport field, offering opportunities to train and learn the industry. We offer a career grade structure to facilitate entries at most skill levels as follows;<ul><li>Level 5 £28,598</li><li>Level 6 £32,061</li><li>Level 7 £35,412</li><li>Level 8 £39,152</li><li>Level 9 £42,839</li></ul>Work StyleAt North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.This role falls into the category of Flexible Worker which means you can expect to work in the following way:<ul><ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul></ul>About YouWe are looking for an individual that is keen to learn and adapt, with confidence to communicate and a basic knowledge in public transport, infrastructure, or asset management. You’ll have a keen eye for detail, a collaborative approach, and a passion for improving passenger experience.You Will Have:<ul><li>Experience or aptitude to learn contract management, infrastructure delivery, or project management within a local authority or consultancy setting.</li><li>Strong understanding of public transport infrastructure.</li><li>Experience in delivering or coordinating public transport projects.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to manage budgets, timelines, and competing priorities effectively.</li><li>Degree or equivalent standard in relevant subject.</li></ul>What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We Offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/12270cd8d2.html" target="_blank">Benefits booklet</a>.How To ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a> and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Steve Thorne, Transport Planning Service Manager, <a href="mailto:Carl.Nicholson@n-somerset.gov.uk" target="_blank">Carl.Nicholson@n-somerset.gov.uk</a>Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: Tuesday 21 October 2025.Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.





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North Somerset Council

Transport Planning Officer (Public Transport Infrastructure)

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleNorth Northamptonshire Council have an exciting opportunity for a Needs Assessment Officer to join our Specialist Support for Younger Adults with Disabilities team.This post will consist of working out of our Wellingborough or Corby office. You will work alongside Managers, who are supporting the daily needs of customers within their own homes in the community as well as the CEW's who are out in the field.. The need to be flexible, understanding and compassionate is essential and to have an understanding of adults with a various range of disabilities.Shift Pattern: Relief vacancies available, which could include early and late shifts, along with every other weekend working. Our main goal is to find people who can make a difference!Our benefitsWe offer:<ul><li>A pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>Opportunities to develop your skills, knowledge, and potential in a large unitary council.</li><li>Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>Enhanced rates on Saturdays Sundays and Bank Holidays </li><li>Enhanced overtime pay </li><li>Business mileage paid at 45p per mile.</li></ul>What will you be doing?Overall Job Purpose:In accordance with Care Act 2014 and North Northamptonshire Council’s service plans, eligibility criteria and objectives, to carry out a strength-based assessment, to identify and deliver care needs in conjunction with individuals, carers, and multi-agencies, to ensure people receive the information and the level of support required for them to regain or maintain their level of independence and to be safe within the community.To be case accountable, to to work independently and provide appropriate and timely support to both Team Leaders and Supervisors.Main Responsibilities:Managing an appropriate caseload of people by undertaking clear and accurate statutory assessments and reviews of individual person, in line with statutory guidance and best practice. Assessments need to be proactive, preventative, and personal and include support from other professional services where required, to ensure people receive the information and the level of support required for them to regain or maintain their level of independence and to be safe within the community.Provide goal setting / support plans for individual people as appropriate. Ensuring individuals are supported and encouraged to access any community support that is available and in doing so ensure equality and diversity informs the service delivery and understanding of the impact upon people in the planning process.Assess and manage any risks to individuals and others effectively, whilst ensuring positive risk taking is supported and appropriately managed.Provide accurate, impartial information, support and guidance to people and their families, including appropriate information relating to financial matters, ensuring any implementation and choice of a support plan is within budgetary constraints.To manage own caseload and organise and plan work activities taking into account the need to prioritise tasks and responsibilities, to ensure assessments and reviews, support plans are undertaken and updated within an agreed timeframe, to reduce/avoid any adverse impact on the care of the person and delivery of the service.To maintain case records where the information is concise, accurate and timely so that customers circumstances are accessible at all times to ensure continuity of provision, maintaining both customer and management information through the use of appropriate IT systems and in line with professional requirements and departmental recording methods.Use a person-centred approach, listening and developing creative and personalised solutions, to assist people to manage their lives independently in the community for as long as possible and in doing so w Work in partnership with other agencies to improve collaboration, coordination, and support to achieve and meet each person’s needs.To demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.About youDegree or equivalent/QCF level 3 with experience of working in Social Care or willing to work towards this (Health &amp; Social Care)The ability to demonstrate knowledge gained through detailed practice and application of procedures in Adult Social Care Health and Social CareGCSE grade C and above or equivalent in EnglishWorking knowledge and understanding of the Mental Capacity Act 2005.In depth knowledge of the Care Act 2014 to ensure care act compliant eligibility.Working knowledge and understanding of relevant national and local policy issues in Adult Social Care.Knowledge &amp; understanding of cultural differences where communities have different ethnic backgrounds to ensure equality of opportunity.Excellent report writing skills, demonstrating the ability to achieve clear and concise reports that are fit for purpose.Excellent listening skills and the ability to understand and communicate clearly at all levels.Ability to build a rapport and build relationships with people, families, providers, other professionals, and wider communities.Ability to prioritise tasks, manage own workload, to be case accountable and initially manage difficult and complex cases.Ability to actively support and promote equal opportunities.Ability to operate in a fast-paced office and changing environment, and to be able to make initial decisions on any shift where they are the responsible person.Empathetic and caring when working.To be aware of your environment and the need to be appropriate and professional at all times.Previous experience of working with people with care and support needs.Experience, knowledge, and demonstration of using various IT packages and systems.Accurate and detailed entry and analysis required.Understanding of Data Protection guidance.Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needsDemonstrate an understanding of the safe working practices that apply to this role.Ability to work in a way that promotes the safety and well-being of vulnerable adults.





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Relief Needs Assessment Officer

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleThe position is based on a 37-hour week, including weekends, early mornings and evenings on a weekly basis; however flexibility will be essential, particularly over the summer months and leading up to and during competitions and large society events.The Golf Assistant is to undertake general supervision of the Golf Course Club house facility including catering services, club shop, buggy and trolley hire and general customer service on a daily basis under the management of the Golf Course Leisure Manager to ensure that the site is well kept throughout the golfing season, helping to deliver a high quality experience for all visitors.The Golf Assistant is an operational role, working alongside other staff to deliver the best possible standards to its customers, whilst ensuring health and safety guidelines are adhered to at all times.An understanding of golf is desirable but not essential for the role, as all appropriate training will be given to the successful candidate.What will you be doing?Key Roles and Responsibilities include;<ol><li>Supervising the operation of the facility ensuring that duties and activities are carried out in accordance with the facilities Normal Operating Procedures and Emergency Action Plans.</li><li>Ensuring the security of the building (including opening and locking up duties) and safeguarding of the property of the Council.</li><li>Comply with the Councils Health and Safety Policy. To help ensure compliance with Health and Safety and other mandatory guidelines and legislation.</li><li>Cover reception duties, cashing up and accounting of all monies received in accordance with the Councils Financial Rules.</li><li>Ensure the building and surrounding area is clean and tidy throughout the shift undertaking any additional work as required by the Leisure Manager.</li><li>Undertake bookings as required liaising with Catering team ensuring all bookings/arrangements are communication efficiently.</li><li>The carrying out of all cleaning tasks, both internal and external as per the facilities cleaning procedures and maintain cleaning stores in accordance with COSHH regulations and general housekeeping standards.</li></ol>About youPriors Hall Golf Course, managed and operated by North Northamptonshire Council is searching for a highly motivated Golf Assistant to join their dedicated team. As a Golf Assistant you will be responsible for producing excellent standards of customer service and quality of work to help deliver any excellent golf course and facility, admired by both club members and pay and play customers in the surrounding area and further afield.Successful applicants will also be willing to work early mornings, evenings and weekends on a weekly basis and be willing to undertake any relevant training.Knowledge of golf or an interest in golf is desirable but not essential, with the right candidate having a passion for working in the leisure industry being important.





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Golf Assistant

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleNorth Northamptonshire Council is seeking a suitably qualified and experienced Asbestos Repairs &amp; Maintenance Co-Ordinator (P402 or Equivalent Surveying Qualification, P405 Management of Asbestos in Buildings Desired) to ensure compliance with health, safety and environmental regulations.In this role, you will conduct asbestos surveys, produce site drawings, prepare reports (where necessary), update records/systems and have a strong understanding of Asbestos Legislation and Asbestos Materials to maintain legal and safety standards and provide support and guidance to others as necessary.You must be IT competent (tablet-based data capture, report generation and record keeping). You will be detail-oriented, able to work on own initiative and have a 'can do' attitude. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential. Maintaining technical knowledge on asbestos and health and safety legislation, UKAS standards and industry best practices is required.A full valid driving licence is essential.What will you be doing?As an Asbestos Repairs &amp; Maintenance Co-Ordinator with North Northamptonshire Council, you will play a key role in ensuring compliance with health, safety, and environmental regulations. Your role will involve working closely with internal teams, contractors and external partners to maintain high standards and effective service delivery.Key responsibilities include:<ul><li>Carrying out asbestos management, refurbishment, and demolition surveys, producing site drawings and detailed reports.</li><li>Ensuring compliance with relevant legislation and council policies.</li><li>Providing asbestos-related technical support to office staff, tradesmen and contractors.</li><li>Maintaining accurate records.</li><li>Establishing strong relationships across departments, ensuring clear communication, and supporting service improvements to meet council and customer expectations.</li></ul>This role requires strong organisational and problem-solving skills, as well as the ability to manage multiple tasks and prioritise workload effectively. You must be able to work independently while collaborating with others to deliver a safe and compliant service. A valid driving licence and willingness to travel across North Northamptonshire are essential for this role.About youWe are looking for a detail-oriented and methodical Asbestos Repairs &amp; Maintenance Co-Ordinator with strong technical knowledge and a commitment to compliance and safety. You will have a P402 Surveying and Sampling for Asbestos in Buildings qualification (or equivalent) and a solid educational background, ideally to GCSE level or beyond. Desirable qualification - P405 Management of Asbestos in Buildings.Key skills and attributes:<ul><li>Technical proficiency – Strong knowledge of asbestos surveying, reporting, and compliance.</li><li>IT skills – Experienced in use of Microsoft Outlook, Excel &amp; Teams, tablet based data capture, and report generation. </li><li>Organisational ability – Able to work methodically, meet tight deadlines, and prioritise tasks effectively.</li><li>Confidentiality &amp; accuracy – Skilled in handling sensitive information with professionalism and attention to detail.</li></ul>Customer focus – Committed to improving service quality and maintaining accurate records.





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ASBESTOS Repairs & Maintenance Co-Ordinator

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleThis role is part of the Emergency Planning Team. The team works to make NNC ready for emergencies, by assessing hazards and threats, then making plans and procedures to respond.The role will play a key part in making North Northamptonshire prepared for emergencies by working within the authority, with communities and other responders for the benefit of our residents.The role is 37 hours a week, Monday to Friday. After a period of training, you will join an on-call rota that provides 24/7 cover for the council to respond to emergencies that can happen at any time. Although the role is predominantly completed in normal office hours, the nature of the work requires flexibility and a willingness to work unsocial hours as required.This role is for a full-time permanent contract.For more information regarding the role, please contact <a href="mailto:chris.miller@northnorthants.gov.uk" target="_blank">chris.miller@northnorthants.gov.uk</a> What will you be doing?You will be helping NNC to be ready for all manner of emergencies and disruptive events. You will support in assessing hazards and threats and the development of the plans and procedures to help us deal with them, in line with our duties under the Civil Contingencies Act 2004. You will help us to keep our plans, procedures and records up to date and ready for use during incidents. You will work with other parts of the council, our communities and other emergency responders to support NNC's resilience strategy. You will help us to manage the authority's response to emergencies and major incidents and take an active part in our responses. About youEmergencies can happen any time, and we need to be ready for them. The successful candidate will be flexible and willing to meet the demands of emergency response and the needs of our residents. You must be willing to take part in an on-call rota to provide out of hours cover for the authority. This role can deal with some challenging subjects and a great deal of personal resilience can be needed.Candidates should have sound knowledge of civil protection and emergency management arrangements in the UK and how local responders can deliver them. Successful candidates must be keen problem solvers. They should be able to produce creative and pragmatic solutions to resilience challenges. Candidates should be used to working with basic IT applications. We often use maps, and candidates should be comfortable using maps to communicate geographic information.A full description of the qualifications, skills, knowledge and experience we are looking for can be found in the attached job description and person specification.





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Emergency Planning Officer

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleWe’re seeking to recruit some great new Community Enablement Workers; people with the right values and positive attitude to work within the Specialist Support for Younger Adults team – could this be you?<ul><li>Our customers are aged between 18-65 and have a range of physical and learning needs.</li><li>We support them with personal care, manual handling, medication, food and drink, finances and shopping.</li></ul>We are looking for staff to work the following:<ul><li>Weekends only (Saturdays and Sundays every week between the hours of 7am and 11pm)</li><li>Day and Evening Shifts throughout the week between the hours of 7am and 11pm.</li></ul>We also have the below incentives:<ul><li>Enhanced rates of working from 8pm until 8pm including Saturdays, Sundays and Bank Holidays </li><li>Enhanced overtime pay </li><li>Business mileage paid at 45p an hour</li><li>28 days holiday, rising to 33 after 5 years of service.</li></ul>What will you be doing?<h4>Purpose of the job</h4>The purpose of this job is to provide high quality support and care to customers in their own homes within a wider community. To enable them to remain independent whilst supporting their wellbeing, rights and choices. To also support with any reablement needs and providing personal support where required.<h4>Principal responsibilities</h4><ol><li> To support people within their own home to live an independent life.</li><li>With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases:</li></ol><ul><li>Assist customers with physical disabilities to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing;</li><li>Assist customers to undertake practical tasks to help maintain their physical wellbeing and/or improve their living conditions.</li></ul><ol><li>With reference to the individual’s care plan promote independence through the provision of information to customers and through liaison with carers, internal and external agencies. Part of your role will be to support people within their local community enabling them with volunteer placements, budgeting, social activities, and future planning of goals.</li><li>You will be responsible for updating daily record sheets, any communication with outside agencies and ensuring that any changes to the individual’s needs, are documented and reported to ensure that the care plan is a live document, whilst utilising departmental electronic record systems.</li><li>Undertake risk assessments, manual handling, and medication assessments in order to safeguard customers and staff, as well as to meet service standards.</li><li>You will be regularly reviewing the customers progress, monitoring the effectiveness and efficiency of the support plan whilst documenting adjustments where necessary. You will ensure that all changes within the persons care package are communicated back to managers.</li></ol>About you<ul><li>Satisfactory clearance of an enhanced Disclosure and Barring service check.</li><li>Educated to GCSE or Equivalent</li><li>Care Certificate (or willing to work towards)</li><li>Level 2 or above in Health and Social Care or equivalent (or willing to work towards)</li><li>Proven experience in health or care work</li><li>Experience of delivering care services in a community-based setting</li><li>Demonstrate an interest in working in this area and the ability to undertake the role</li><li>Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication with a number of agencies.</li><li>Excellent interpersonal skills with the ability to listen and interact effectively with and on behalf of customers and to react appropriately to a crisis situation</li><li>Practical approach to resolving problems and achieving results</li><li>Able to travel effectively to various locations, using a vehicle</li><li>Flexible, adaptable, and tolerant to meet the needs of the service</li><li>Able to meet the physical requirements of the role</li><li>Ability to attend, successfully complete and understand the need for mandatory training</li><li>Able to inform customers on benefits and application systems</li><li>Able to work within set procedures and systems</li><li>Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.</li><li>Understanding of equality standards and diversity issues and their impact in social care services</li></ul>





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Relief Community Enablement Worker

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the role North Northamptonshire Council is dedicated to delivering exceptional project management services. We are currently seeking an experienced motivated and detail-oriented Project Administrator to support our Education Case Management System project delivery. This role is crucial in ensuring the smooth operation and success of our project.What will you be doing?The Project Administrator will be responsible for providing administrative support to the Project Team. This includes data retrieval and input, system manipulation, mailbox monitoring, system testing, and communication with internal and external partners. About youThe ideal candidate will assist with training activities for system users and undertake necessary training to fulfil the role.The role involves providing administrative support, requiring skills in Office 365, database input, and excellent communication. Candidates should demonstrate a commitment to continuous learning, possess strong organisational skills, and be able to work both independently and collaboratively. 





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Project Administrator (ECMS) Fixed Term to March 2026

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleWe are seeking to recruit a Senior Inclusion Officer in the Education Inclusion &amp; Partnership Team in North Northamptonshire Council. You would be joining a highly motivated, committed team which has been brought together from a wide range of experiences to ensure pupils have full access to, are safe in and are able to achieve positive outcomes in education. The Educational Inclusion and Partnerships Team fulfil the statutory duties of the local authority pertaining to children and young people of statutory school age including Elective home Education (EHE), Children Missing Education (CME), Child Employment and Entertainment (CEE), securing 6th day provision following Permanent Exclusion and investigations for the offence of failing to secure regular school attendance. This Senior Inclusion Officer role will lead and manage the team in all areas, with a focus on Elective Home Education and Children Missing Education. We are committed to creating a diverse and inclusive workforce which reflects the community we serve. We aim to create a workplace that celebrates diversity as we know our greatest strengths are the people who make up our team. We want talented, ambitious and passionate people like you to come and take on this challenging and rewarding role. With excellent oral and written communication skills, you will be a clear thinker and outcome focussed. Collaborative multi-agency working is key to this role alongside being resilient and determined. For any further information relating to the role please contact the Recruiting Manager, Ryan Jarvis. Email: <a href="mailto:ryan.jarvis@northnorthants.gov.uk" target="_blank">ryan.jarvis@northnorthants.gov.uk</a>What will you be doing?1) To manage a team within the inclusion service (Inclusion officers, CME officers, EHE officers and administrative staff) reviewing and allocating cases, to ensure the needs of each child and young person are met and that each child has the opportunity to reach their full potential, through effective and regular guidance, supervision and appraisals of staff, tackling challenging issues, effective recruitment and ensuring the team is resourced appropriately2)Work within the Education and Inclusion Team with vulnerable children and young people as part of a wider multi-disciplinary team, to ensure that vulnerable learners receive a high quality education enabling them to fulfil their potential and achieve economic wellbeing.3)Hold a small number of complex cases to ensure positive outcomes are achieved whenever possible to ensure all vulnerable children meet their full potential and that early intervention and inclusion prevents more intrusive and costly interventions being required later in the child’s life. 4)Challenge and support schools across the County to ensure they are fulfilling their educational responsibilities.5)Provide guidance and advice to schools, settings, parents and other service areas on a specific area e.g. exclusions, to bring about best practice in providing for the needs of the most vulnerable. 6)Champion the needs and aspirations of vulnerable children and young people or with complex needs, ensuring the voices of children and young people are heard, to ensure their full potential is achieved.7)Work with the Education Inclusion Service Manager and other officers where appropriate to ensure that no school or setting is at risk of not fulfilling their statutory obligations in relation to the education of vulnerable children and young people. 8)Facilitate the sharing of best practice and broker school-to-school support.9)Have regard to the Code of Practice on the identification and assessment of special educational needs and other relevant legislation in relation to excluded pupils, pupils missing education, attendance and children who are electively home educated as well as in relation to management responsibilities.About youMinimum level of qualifications required for this jobQualifications Required Subject Essential/ Desirable Educated to degree or equivalent level Degree or NVQ level 5 EssentialDemonstrable evidence of continued professional development For example in behaviour management, safeguarding, or Curriculum provision (Education or Social Care)EssentialManagement qualificationNVQ Level 5 in management. ILM management courseDesirableMinimum levels of knowledge, skills and experience required for this jobIdentify Describe Essential/ Desirable KnowledgeKnowledge experience and expertise to be able to deliver advice to a wide range of schools and associated professionals. Experience of working in a school or working closely with schools.EssentialDetailed knowledge and understanding of schools, their systems and of the potential opportunities for inter-school collaboration. Experience of working in a school or working closely with schools.EssentialDetailed knowledge and understanding of the needs and entitlements of a wide range of children and young people including those excluded from school, educated at home, those with behavioural difficulties, missing from education, persistently absent, with Special Educational Needs.Knowledge of relevant legislation, child development, social impact, disabilities. Experience of working with some of the listed groups.EssentialDetailed knowledge of current guidance and legislation on entitlement issues. Experience of the use of data to critically evaluate the achievement of children or young people. Knowledge of relevant legislation.EssentialSkillsProven leadership /leadership skills in order to raise standards of achievement through planning, cooperative working, target setting, and analysis of performance data.To have skills to identify and issue workwithin the service to resolve the issue, to monitor outcomes and implement strategies based on proven research findings and robust data analysis. Review practice.DesirableDisplays positive creative leadership, motivating enthusiasm in othersDemonstrates personal enthusiasm for and commitment to the learning process. Has high moral code, high standards ofself professionalism, able to demonstrate, initiative and self motivation.Has an excellent record of attendance and punctuality.Is well organised, manages time well and able to meet deadlines.Has a strong commitment to team working and distributed leadership.Is able to find solutions to problems quickly and willing to take calculated risks.Is empathetic to needs of others.Works with high degree of accuracy and pays attention to detail.Able to remain positive and calm in all scenarios, including when under pressure and in difficult circumstances.EssentialHave good management skills sufficient to sensitively manage motivate and support staff working in a complex area and sometimes challenging circumstances.Lead by example listen and evaluate. Solution focused practice.Bases decisions on best practice. Have processes in place to ensure staff are fully supported. Supervision, appraisal, team meetings, reflective practice sessions, lone working policies. Clear expectations so staff are clear of their role. Consistent and fair decision making.EssentialExperienceGive an idea of the type and level of experience required do not specify years of experience. Proven and successful experience in a school and/or Local Authority with specific professional expertise working with vulnerable learners. Significant experience of working in a child care profession i.e. Teacher, Social Worker, Youth Worker.EssentialProven experience of working with vulnerable children and young people.Significant experience of working in a child care profession i.e. Teacher, Social Worker, Youth Worker.EssentialPrevious experience of supervising or managing staff.Previous experience as a supervisor/ manager. EssentialExperience of the use of data to critically evaluate the achievement of children or young people. Experience of recording data and analysing and implementing change founded on sound research and data analysis.EssentialExperience of multi-agency working and the ability to establish and maintain good working relationships with stakeholders and partners. Evidence of working with a wide range of professionals and evidence of multiagency working.Essential





<ul></ul>

Senior Inclusion Officer 

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleWe are looking for a Supervisor to work in the Team of Reablement North. We are looking for a person who is able to inspire and effectively lead a team, supporting the manager and team leaders to ensure that quality standards are met in line with Care Quality Commission requirements. You must be able to work flexibly, enthusiastically and able to deliver to deadlines.You will require a full working knowledge of the Care Act 2014, experience in supervising staff and be required to work on a rota system covering 7 days a week across the hours of 7.00 am to 11.00 pm.The Rota covers a mixture of early shifts, late shifts and flex shifts and all hours are worked at the office.Good communication skills are essential, as the post requires you to co-coordinate with internal and external professionals.What will you be doing?<ul><li>Responding to referrals</li><li>Undertaking social care assessments with customers and evaluating ongoing support plans to meet assessed needs.</li><li>Acting as a key worker for an identified group of customers ensuring support arrangements are regularly reviewed.</li><li>Liaising with health, housing and social care professionals.</li><li>Supervising and appraising a team of staff.</li><li>Identifying training requirements and continued professional development to enable staff to operate more effectively within standards and guidelines.</li><li>Maintain accurate customer records and service records using company IT information systems.</li></ul>About you<ul><li>NVQ Level 3 or equivalent in Social Care or the ability and willingness to undertake training to this level</li><li>Full driving licence and access to your own vehicle.</li><li>Previous experience of working in this role, or within a social care or nursing environment with older people</li><li>Proven experience and knowledge of the customer group sufficient to lead, direct and train staff</li></ul>





<ul></ul>

Supervisor

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleCan you tick the "Yes I am box" against the following, are you, Customer-focused, Respectful, Efficient, Supportive, Trustworthy if so the Reablement North Team are wanting to recruit you.The purpose of the job is to provide the crucial role of ensuring that care is delivered efficiently, safely, and in line with both peoples needs and staff availability using electronic systems. You will effectively coordinate and allocate care staff to people accessing the service, ensuring that all care visits are covered. You may also under take confidential administrative support to managers, using appropriate systems, procedures and resources, ensuring that North Northamptonshire Council policies and values are complied with and reporting deadlines are met.What will you be doing?This is a varied role:<ul><li>Scheduling staff to care calls across North Northamptonshire</li><li>Co-ordinating hospital discharges and changes to the service of existing people </li><li>Processing annual leave and training requirements of the team</li><li>Assisting with any other office tasks as required</li><li>Generally support colleagues with any other administrative/IT tasks </li></ul>About youAct with honesty and integrity and treat others with dignity and respect.You need to be a person who takes pride in their work with a non judgemental attitude to others.Able to prioritise their workload.Communication is always clear and polite.<ul></ul>

Scheduler/Business Support Assistant 

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleThis role is pivotal in fostering collaboration between our digital and technology teams and service areas across the council. Through engagement with service areas the role will help ensure seamless communication; support the gathering of technology and digital requirements and needs; prioritise and schedule activity; and drive innovation and the integration of digital best practices across directorates and services. What will you be doing?<ul><li>Engage with stakeholders: Actively engage with directorates and services to understand their technology and digital business needs and opportunities, offering expert advice and embedding digital best practices. </li><li>Act as a liaison: Serve as a critical link between Technology, Digital and Data (TDD) services and the requirements of council directorates and services, ensuring alignment and mutual understanding. </li><li>Manage relationships: Cultivate and manage positive relationships between services and the TDD team, fostering a cooperative and productive environment. </li><li>Promote TDD initiatives: Communicate and promote the work and initiatives of the TDD team to various services, highlighting the benefits and impacts. </li><li>Prioritisation: Assist the TDD service in managing and prioritising work requests from service areas, ensuring that the most business-critical and impactful activities are given precedence. </li><li>Communicate complex information: Effectively convey complex digital information to service areas and relay business requests to the TDD service, aiding informed decision-making for service delivery. </li><li>Support delivery processes: Guide service areas through the agreed approval pathways for engaging with TDD services and delivering projects, ensuring adherence to protocols and efficient execution. </li><li>Identify cross dependencies: Recognise and address interconnections between various business areas, proactively facilitating effective collaboration to enhance service delivery. </li><li>Route of escalation: Establish a clear pathway for escalating issues between TDD and the business, ensuring timely communication and resolution plans are discussed and agreed upon. </li><li>Provide line management within a digital team. </li><li>Demonstrate commitment towards the delivery of the Council’s vision, key commitments, values, and behaviours.</li><li>Ensure corporate processes are followed and implemented for all areas of the postholder's work and responsibility.</li><li>Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the grade of the post.</li></ul>We anticipate that interviews will take place on the week commencing 6 October 2025.If you would like any further information or to discuss the role please contact David West, Head of Digital, at <a href="mailto:david.west@northnorthants.gov.uk" target="_blank">david.west@northnorthants.gov.uk</a> 





<ul></ul>

Digital Relationship Lead

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleAs house prices locally continue to rise, along with the cost of an average rent in the private sector, increasing numbers of people are approaching the Council in search of affordable housing solutions. The implementation of the Homelessness Reduction Act from April 2018 means that we will work with more customers for longer to help them to successfully resolve their housing situation.At North Northants Council, we have made real progress in the way we provide our housing services, and we now offer a far wider range of housing and support options to local people than ever before. If you want to make a difference and play an active role in changing people’s lives, then look no further.What will you be doing?You will work collaboratively with households who are homeless, or at risk of homelessness to remove any barriers to their rehousing with a focus on prevention. You will create, review and update their personalised housing plan and minimise any stay in temporary accommodation.You will assess if applicants are homeless, eligible for assistance, in priority need, and have a local connection with North Northamptonshire. Where appropriate, you will also consider if they are intentionally homeless.You will issue legally compliant letters, referencing relevant guidance and case-law, and detailing the reasons for your decision.About youYou will have experience of working in housing within a local authority, housing association or equivalent experience within another organisation.You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing working environment.To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to work by your own initiative.Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.





<ul></ul>

Housing Options Advisor (2 year fixed term)

Our BenefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people. You’ll find that we have a wide range of careers that may be more surprising than you think!Why choose us?We offer a vibrant working environment with:<ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.About the roleIf you’re an experienced Manager who is keen to be part of a thriving Business community and have a desire to join our team in driving forward the success of North Northamptonshire Council’s Business Centres, this may be the perfect role for you!The Business Centres are part of the Asset and Environment service within the Place and Economy directorate. This role includes management of a small team and overseeing daily operations of the Enterprise Centre East Northants, based in Raunds. This role will be both challenging and rewarding and we are looking for someone who can bring fresh ideas and is not afraid to face any challenges which may arise within a busy environment. What will you be doing?As Business Centre Operations Manager, you will be accountable, along with the Principal Business Centres Manager and Facilities Manager to ensure a safe environment at the Raunds site. You will maintain the Council’s financial records and be involved in managing procedures to ensure income generation targets are achieved and maintained. There will be a requirement to be involved and oversee the marketing strategy of the Centres and delegate duties to Officers as appropriate. As part of the role, you will take direct responsibility for managing and developing the Centre Tenant Liaison Officer, ensuring a professional service is delivered at all times. You will represent the council at meetings when the Principal Business Centre Manager is not available and deputise in their absence. About youYou will be educated to degree level or equivalent and have a background in managing a team. You will ideally have a working knowledge of public sector and Local Government.If you are looking to further your career and have the required attributes, then we would love to welcome you to our friendly team.The role is customer facing, which will require onsite working. Hybrid working is not an option for this position. For an informal discussion about the role or to find out more information, please contactGerri Reed Email: <a href="mailto:gerri.reed@northnorthants.gov.uk" target="_blank">gerri.reed@northnorthants.gov.uk</a>





<ul></ul>

Business Centre Operations Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5369/Customer_Service_Assistant_Person_Specification_Updated_May_25.pdf" target="_blank">Customer_Service_Assistant_Person_Specification_Updated_May_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5370/Customer_Service_Assistant_Job_Description_Updated_May_25.pdf" target="_blank">Customer_Service_Assistant_Job_Description_Updated_May_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5371/Conditions_of_Service_-_February_25_-_Template1.pdf" target="_blank">Conditions_of_Service_-_February_25_-_Template1</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. ​We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.&nbsp;
Come join us and be part of our success
1 post fixed term for 12 months
We are looking to recruit a highly motivated, customer focused individual to join our busy and demanding Customer Services Team. You will be part of a team dedicated to managing customer interactions and providing support and advice to customers ensuring as many enquiries as possible are resolved at first point of contact to maximise customer satisfaction
You will provide first point of contact to customers dealing with general enquiries via telephone, live chat and face-to-face giving advice and assistance on a range of Council Services
Previous experience of delivering excellent customer service, together with excellent communication and IT skills and an ability to deal courteously and sensitively with enquires.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
If after reading the Job Description and Person Specification you have any questions and would like an informal discussion about the post, please contact <a href="mailto:alison.eustance@knowsley.gov.uk" target="_blank">alison.eustance@knowsley.gov.uk</a> and <a href="mailto:Julie.johnson@knowsley.gov.uk" target="_blank">Julie.johnson@knowsley.gov.uk</a>
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
previous applicants need not apply

Knowsley Council

Customer Service Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5386/Trainee_Building_Inspector_Positions_Arun_Distrtict_Council.docx" target="_blank">Trainee_Building_Inspector_Positions_Arun_Distrtict_Council</a></li>
</ul>

Please send your CV to the following e-mail address: &nbsp;<a href="mailto:labc-rec@opuspeoplesolutions.co.uk" target="_blank">labc-rec@opuspeoplesolutions.co.uk</a>&nbsp;



Looking for an opportunity to earn while you learn and gain the qualifications needed to start a successful career in the construction industry?&nbsp;
Following a successful initial recruitment campaign resulting in over 150 placements, Local Authority Building Control (LABC), the organisation that represents all local authority building control teams in England and Wales, is recruiting additional trainees to join their LABC Academy, starting in December 2025.&nbsp;
The LABC Academy Programme is a two-year programme that provides the opportunity to learn on the job working towards level 4 and level 5 diplomas in building control surveying whilst gaining on-the-job experience with a local authority building control department.&nbsp;&nbsp;
Throughout the programme you'll earn a competitive salary and on completion you'll have the skills, qualifications and experience required to become a Registered Building Inspector as well as the opportunity to progress to become a fully qualified Chartered Surveyor or Building Engineer.
As a Trainee Building Inspector, you’ll assist in delivering a range of surveying activities relating to building control, including working with designers and contractors to achieve compliance with building regulations, doing inspections of building work, assisting in technical investigations and responding to dangerous structure call outs.&nbsp;&nbsp;
Successful candidates will be employed by Local Authority Building Control (LABC) but be based in a local authority to allow you to gain practical experience.&nbsp;

Arun District Council

** External Role with LABC - Trainee Building Inspector **

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5329/Sept_2025_-__Assistant_Headteacher_Primary_Teaching_and_Learning_JD.pdf" target="_blank">Sept_2025_-__Assistant_Headteacher_Primary_Teaching_and_Learning_JD</a></li>
</ul>

Please apply via MyNewTerm which can be accessed by clicking the following <a href="https://mynewterm.com/trust/Success-for-All-Educational-Trust/143877" target="_blank">Apply here</a> by the deadline of Sunday 5th October 2025 at midnight.



Rise Park Academies
Part of Success For All Educational Trust
Annan Way, Romford, Essex RM1 4UD
Telephone:&nbsp; 01708 761935
Executive Head teacher:&nbsp;Mrs H. Durrant
Head of Infant School:&nbsp; Mrs K. Palmer
Acting Head of Junior School: Mrs L. Jones
Assistant Headteacher (Teaching &amp; Learning)
Hours:&nbsp;Part Time, 3 days, (0.6 FTE)
Contract:&nbsp;Permanent, Non-class based
Salary: Leadership Scale Points 5-8 (Outer London £36,749 - £39,385
Reports To:&nbsp;Executive Headteacher and Deputy Headteacher
Contract: Permanent, Non-class based
Start Date: 1st January 2026
Rise Park Academies consists of a separate Nursery, Infant and Junior School with 3 forms of entry. The schools share a school site and work closely together. This role is to work across all parts of the primary sector at Rise Park Academies.&nbsp; The school is part of the Success For All Education Trust (SFAET) alongside Redden Court, Royal Liberty and Sanders Drapers Secondary Schools. <a href="https://www.sfaet.co.uk/" target="_blank">https://www.sfaet.co.uk/</a> Rise Park Academies is at an exciting time with a newly appointed Executive Headteacher and CEO of the Trust. We are seeking an exceptional Assistant Headteacher to join our dedicated and forward-thinking Senior Leadership Team who are committed to providing our children with a world class education which they so rightly deserve.&nbsp; In this crucial role, you will work closely with the Senior Leadership Team,to drive excellence in teaching and learning, by developing the pedagogy with the staff and ensuring that all learners progress and achieve excellent outcomes. Experience and evidence of implementing effective change with high impact on staff development and outcomes is essential, as is extensive knowledge of effective pedagogy.&nbsp;
If you are an ambitious and driven educational leader who is passionate about making a difference, we encourage you to apply for this opportunity at our school and we look forward to receiving your application.&nbsp;
As an employee you will be covered by our excellent well-being support and medical cover programme through MyMedicash.
This includes;
<ul>
<li>Claim back the cost of your dental bills or new glasses (up to your annual limit)</li>
<li>Wide range of therapy treatments covered, including physiotherapy</li>
<li>Access to payment for private specialist consultations</li>
<li>mProve, Physio &amp; SkinVision included</li>
<li>Options to upgrade and include your partner via personal direct debit</li>
<li>Children are covered FREE up to their 24th birthday if in full time education</li>
</ul>
As an employer we are committed to promoting career development and recognise hard work and effort.&nbsp; This is evident in the attached staff testimonials.&nbsp; In addition to ongoing CPD we will also provide;
<ul>
<li>Support towards achieving further qualifications</li>
<li>Leadership programmes (NPQML, NPQSL, NPQH and PiXL Leadership Programme)</li>
<li>Progression opportunities</li>
<li>Teacher Training Programme</li>
</ul>
Further details can be downloaded from our website <a href="http://www.riseparkacademies.co.uk" target="_blank">www.riseparkacademies.co.uk</a>&nbsp; or from <a href="mailto:hr@sfaet.co.uk" target="_blank">hr@sfaet.co.uk</a>&nbsp; T: 01708 761935
We welcome and encourage visits, to arrange a visit to the school please contact<a href="mailto:ltruman@riseparkacademies.co.uk" target="_blank"> ltruman@riseparkacademies.co.uk </a>01708 761935
Pleae apply via MyNewTerm which can be accessed by clicking on the following link: <a href="https://mynewterm.com/trust/Success-for-All-Educational-Trust/143877" target="_blank">Apply here</a>
Closing date for applications:&nbsp;&nbsp;Sunday 5th October 2025 at midnight
Interview date:&nbsp; Week commencing 13th October 2025.
PLEASE NOTE:&nbsp; We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. If you are interested in the role, please submit your application as early as possible. The use of AI is strictly forbidden to assist in any way with the interview/application process.
The school is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced disclosure from the disclosure and barring service. Rise Park Academies is an Equal Opportunities employer.
We welcome enquiries from everyone and value diversity in our workforce. Applications are welcome from all sections of the community regardless of gender, gender identity, ethnic origin, disability, age or sexual orientation.

Assistant Headteacher (Teaching & Learning)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4214/Cover_Supervisor_jdq.doc" target="_blank">Cover_Supervisor_jdq</a></li>
</ul>

Thank you for your interest in our job vacancy. Please complete the application as fully as possible and explain any gaps in your employment history. We would like to understand more about how your skills, knowledge and experience meet the job description and person specification for the role.



Cover Supervisor 12.5 - 31.25 (2 - 5 days) hours per week, 38 weeks per year.
Grade 5 - £26,403 - £28,142 – (will be pro-rata-ed depending on successful applicants availability)
Malbank School and Sixth Form College has a vacancy for a Cover Supervisor. This is a 2 - 5 days a week post – we are willing to be flexible for the right applicant with regards to the number of days they work but the days will be the same each week (Monday to Friday – 8.30am to 3.15pm).&nbsp;
<ul>
<li>We are looking for a motivated and enthusiastic colleague to complement the teaching staff and to cover occasional short-term absences within the school.</li>
<li>With the guidance of teachers, the successful applicant will supervise classes in carrying out the work they have been set and assist and motivate students in their learning.</li>
<li>You should be educated to at least GCSE Level, with a high level of literacy and numeracy skills.</li>
<li>You need to be an excellent communicator, have sound organisational skills and be able to work confidently using your own initiative.</li>
<li>While previous experience is not essential, the ability to motivate young people would be advantageous. The ideal candidate would have experience of working with young people either in a voluntary or employed capacity.</li>
<li>Prior knowledge of SIMS is advantageous but not essential.</li>
</ul>
For more information please contact - <a href="mailto:admin@malbank.cheshire.sch.uk" target="_blank">lcc@malbank.cheshire.sch.uk</a>

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