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<h4> Job Description </h4>Overview London Borough of Harrow is looking for enthusiastic and dedicated Adults Customer Advisors- Access Harrow to join our Resources &amp; Innovation Directorate within the Digital, Data &amp; Customer Experience Division. This is a key frontline role, acting as the first point of contact for residents seeking advice and support from Adult Social Care services.As an Adults Customer Advisor, you will handle enquiries across multiple channels including telephone, face‑to‑face, email, web forms and social media, ensuring that every interaction is polite, professional and focused on achieving positive outcomes. You will record information accurately, escalate cases to the appropriate teams when required, and work to resolve enquiries within agreed timescales.This role is central to Access Harrow’s commitment to resolving 80% of customer enquiries at the first point of contact. You will be trained to manage sensitive, complex and sometimes urgent situations, supporting vulnerable adults and their families with empathy and care. Using the “three conversations” model, you will help individuals identify their needs, strengths and aspirations, signposting them to local resources and services that promote independence and wellbeing. About You The Successful candidate will have:-<ul><li>A minimum of three months experience working in an Adult Social Care call centre answering Adult Social Care calls.</li><li>The ability to deal sensitively with emotional and complex situations, using strength‑based responses.</li><li>Knowledge of local resources, preventative services, and community‑based support to provide effective advice and signposting.</li><li>Excellent organisational and administrative skills, with strong IT literacy in Microsoft Word, Excel, and Outlook.</li><li>Sound interpersonal skills with clear verbal and written communication, including the ability to interpret and present information coherently.</li><li>Experience managing enquiries from a wide range of people, including professionals, members of the public, and vulnerable adults.</li><li>An understanding of the diverse nature of Harrow’s communities and the implications for Adult Social Care services.</li><li>Practical knowledge of the Care Act 2014 and experience supporting the needs of vulnerable adults.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=26805&amp;hashed=150424698" target="_blank">Role Profile/ Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Adults Customer Advisors- Access Harrow

Would you like to take the first step in your career or are you seeking to develop your skills and experience? If so, we would like to hear from you.Applications are invited for the position of Apprentice Arborist based in the Council’s Streetscene Team at Eckington Depot.Working in a busy outdoor environment, the successful candidate will be provided with a unique opportunity to learn and develop into an Arborist supporting the Council to effectively maintain the District Council’s tree canopy and green environment.In return, you will receive training, excellent working conditions, the opportunity to gain qualifications and valuable experience to help you develop your career.For a full list of job details and requirements please view the Job Description and Person Specification.Why work for us?North East Derbyshire District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people’s lives and develop your skills and experience, we would like to hear from you.We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives. Learn more about the benefits of working for us at: <a href="https://www.ne-derbyshire.gov.uk/about-the-council/jobs/working-for-us/why-work-for-the-council#benefits" target="_blank">ne-derbyshire.gov.uk</a>Apply today!If you are interested in this post, please apply using the online application on our dedicated webpage on Derbyshire Jobs at: <a href="https://jobs.derbyshire.gov.uk/northeastderbyshire/Index.aspx" target="_blank">North East Derbyshire District Council Vacancies</a> or via <a href="https://jobs.derbyshire.gov.uk/" target="_blank">Derbyshire - Jobs and Careers</a> by clicking ‘Apply for this job’ and creating an account. You can save your progress and exit the application at any time, coming back to it at a later stage to complete and submit your application. Applications close Midnight on Thursday 4th November 2025Please read the Guidance Notes provided before completing any application and please note that CV’s will not be accepted.If you do not have internet access, you can request an offline application pack by contacting North East Derbyshire District Council Contact Centre on (01246) 231111 or emailing: <a href="mailto:human.resources@ne-derbyshire.gov.uk" target="_blank">human.resources@ne-derbyshire.gov.uk</a>We welcome applications from all sections of the community.For further informationFor an informal discussion about the post, please contact Alan Walker, Parks and Streets Manager on (01246) 217276 or via email <a href="mailto:alan.walker@ne-derbyshire.gov.uk" target="_blank">alan.walker@ne-derbyshire.gov.uk</a>If you have not received any communication within 4 weeks of the closing date, please assume you have been unsuccessful on this occasion, and we thank you for your interest in the job role.<ul></ul>

Derbyshire County Council

Apprentice Arborist

The Headteacher and Governors of Grassmoor Primary School are looking to recruit a School Business Officer (with Clerk to Governor duties) to join our wonderful school.We are a friendly and caring school which works hard to serve our community. We are looking to appoint an enthusiastic, organised, highly motivated and hardworking individual to join our team.We are looking for someone who:Is able to play an important role in the school which is at the heart of the community it serves Is a team playerIs an effective communicator to staff, parents and children alike Is willing to make a contribution to school life Has good organisational, ICT and financial skills We would ideally like someone to start as soon as possible but would wait for the right person. If you would like to find out more or arrange a visit/telephone conversation please call Katie Wileman (Headteacher) via the school office. We look forward to meeting you at, what is, an exciting time to join Grassmoor Primary School.The Clerk to Governors role will be paid at Grade 4 with an hourly rate of £12.85 per hour.Provisional Interview Date: 11 December 2025<ul></ul>

School Business Officer

We are recruiting for a Capital Projects Manager to deal with management of the delivery of Capital Projects and Maintenance Programmes across the authority, ensuring that they are delivered on time and within the budget and Council’s capital and procurement strategies. To provide project management and building surveying services across a spectrum of property types across the authority for Education, Housing, Corporate and Heritage buildings: new works, alterations, adaptations and extensions (ensuring they meet client expectations and requirements, are delivered on time and in budget) and to monitor and inform on compliance with relevant statutory requirements, planning and building regulations, meet latest guidelines on energy efficiency and sustainability.Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours.Ensure all projects are managed and delivered to the satisfaction of users and all stakeholders are kept informed of progress and completing completed within budget and on time. This may include a disciplined use of PM reporting tools, reports and procedures and associated property management systems. To provide building construction advice and carry out feasibility studies for corporate and educational clients on proposals for new buildings and works, giving accurate costings and timescales.Provide professional technical advice and undertake work for capital schemes, minor works and improvements and annual maintenance programmes, private client’s projects, access and security works, and assist in the formulation of Capital and Minor Works programmes and Building Repair and Maintenance Programme priorities.Deliver to an excellent standard of design, with appropriately tested and validated innovative solutions that need to be incorporated into all projects.Participate in multi-functional team working on directorate issues as required to contribute to the successful delivery of project objectives. Set up, manage, and lead multi-disciplinary and multi-agency project teams for each project where necessary, ensuring that projects are delivered effectively on time and within budget.At the discretion of the Head of Service, such other activities as may from time to time be agreed consistent with the nature of the job described above.If you would like to have an informal discussion with the recruiting manager, please e-mail Robert Banks on <a href="mailto:robert.banks@medway.gov.uk" target="_blank">robert.banks@medway.gov.uk</a>.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Capital Projects Manager to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Capital Projects Manager 

An exciting opportunity has arisen for a Family Solutions Practitioner with a specific focus on families who have No recourse to public funds or are at risk of homelessness.Family Solutions work holistically with families with multiple and complex needs and children to enable them to see their strengths and build upon these to make positive changes to their lives. The Family Solutions Practitioner – NRPF Lead works closely with families where there are issues of no recourse to public funds or concerns of families being homeless, to build strong relationships based on respect and positive regards. The role provides both practical and specialist advice to the family where issues of no recourse to public funds or homelessness are prevalent as well as acting as a lead co-ordinator for any additional support services. The Family Solutions Practitioner will undertake assessments with the family and/or formulate a plan of intervention with the support of relevant partner agencies which will give the child and their family every opportunity to address the identified difficulties with a positive outcome. The family solutions practitioner will be based within Broadside in the First Response team.For an insight into what Family Solutions has to offer, please view this<a href="https://www.youtube.com/watch?v=Hk7j69Krc0c" target="_blank"> video</a> .<h4>About You:</h4><ul><li>You will hold a recognised Level 4 or equivalent qualification and have professional work background relevant to the job you are applying for such as early years/family support/youth work/health/education </li><li>Be passionate about changing outcomes for children and young people </li><li>Have good communication skills to engage children and young people and their families </li><li>Have the ability to maintain accurate and update records in line with GDPR and legislations effective case management. </li><li>You will be respectful and able to build positive relationships in all aspects of the role </li><li>Have knowledge of safeguarding and relevant legislation </li><li>Experience of working in a multi agency environment </li><li>It is preferable that you hold a full driving licence and have access to a vehicle for work purposes.</li></ul><h4> </h4><h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications </li><li>Flexible working scheme </li><li>Travel plan discounts </li><li>MedPay – opportunity for pay progression </li><li>Access to CAREFIRST advice &amp; counselling service </li><li>Employee discount scheme for national and local retailers </li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4> </h4><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Family Solutions are seeking a Family Solutions Practitioner to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.For an informal conversation about this role, please contact Nikki Lloyd, Service Manager on 07736924078 or Team managers Lisa Kelly on 07800509316This post is subject to an enhanced children's DBS<h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment Statement Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Family Solutions Practitioner- NRPF Lead

An opportunity has arisen for an experienced administrative Business Support Officer in the Children in Care Team. This vacancy is a full-time role (37 hours per week). The successful applicant will provide support to social workers in the Children in Care Team which are based in the Medway Council office at Broadside Chatham. Duties will involve minuting meetings, finance, Health &amp; Safety, panels, requesting passports, birth certificates and any adhoc duties.<ul><li>It is essential that applicants have experience in minuting meetings and have financial experience as this role involves processing payments for the Children in Care Team. </li><li>The role will also include inputting data into the Council’s information systems.</li><li>You will administer processes and procedures using available equipment and ICT packages to meet organisational standards and requirements.</li><li>You will be required to answer telephone calls which will be of a sensitive nature and offer some flexibility in terms of supporting some of the duties of other business support staff during periods of absence or high volumes of work.</li></ul> The Children in Care Team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Business Support Officer - Children in Care

Medway Council Landlord Services owns and manages around 3000 homes in the Medway area. We aim to provide excellent services to tenants.We are a high performing customer focussed service. Our performance is excellent when compared with other similar housing organisations.We are currently recruiting for a Tenancy Management Assistant on a permanent contract to work within the busy Tenancy Team. We are looking for an experienced, dynamic, and highly motivated person with housing management experience to join our Tenancy Team and help us continue to provide excellent services to our customers. Main duties include: <ul><li>Manage the Council’s garage stock. This includes managing the waiting list, the allocation, lettings of garage tenancies and inspections of garages.</li><li>Manage the Mutual Exchange process from the application stage to arranging the sign-up for the Tenancy Management Officer.</li><li>To receive and respond to telephone calls on the Tenant Services duty phone line and to lead on monitoring the generic team inbox and to answer general enquiries or to signpost emails to the correct sections within the Council.</li><li>To provide an admin support to the Tenancy Management Team including bulk emails, mail-outs, and bulk text message campaigns.</li><li>To manage the Tenancy Team’s void process responsibilities daily to ensure that all information is current and correct and to assist the Tenancy Management Officer, to ensure all vacant properties are tenanted as quickly as possible to minimise void rent loss. This will include the preparation of the sign-up documents, updating the Housing Management System following the sign-up and the uploading of CORE forms.</li><li>To monitor and maintain the gas no access list and provide administrative tasks for the preparation of letters and paperwork for court.</li><li>To assist the Tenancy Management Officer in the completion of Estate Inspection paperwork and any follow-up correspondence.</li><li>To maintain good record keeping on the Housing Management system and to ensure that the Team’s scanning is kept up to date.</li></ul>You must be able to demonstrate<ul><li>Experience of working in a social housing management environment, ideally within a local authority environment.</li><li>Great customer service skills</li><li>A basic knowledge of tenancy management law and good practise</li><li>A current driving license and daily access to a vehicle.</li><li>A commitment to teamwork, and to providing excellent customer services</li><li>Able to prioritise and manage your own workload and meet competing deadlines.</li></ul>We are seeking a Tenancy Management Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like to have an informal discussion before applying, please call Sarah Thompson on 01634 333344 or by emailing <a href="mailto:sarah.thompson@medway.gov.uk" target="_blank">sarah.thompson@medway.gov.uk</a>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Tenancy Management Assistant

Can you help us deliver fantastic campaigns that make a difference to Medway residents, stakeholders and the local community? We are looking for a talented Marketing Officer to join our busy and expanding Communications and Marketing Team.Your role will focus on implementing a range of marketing and communications campaigns and initiatives that will promote the work of Medway Council’s Regeneration, Culture and Environment (RCE) Directorate. This will include supporting on a number of portfolios within this Directorate, which could include Regeneration, Town Centres, Heritage, Business and Local Economy, Sport, Frontline Services and other areas. You will have a passion for public-sector communications, confident in engaging with residents, stakeholders, and the community every day to achieve specific service and policy objectives in-line with the council’s brand guidelines. You will have experience in managing a busy workload, able to adapt to deliver against proactive and reactive communications and marketing requirements for the RCE Directorate. Supporting the Marketing Manager, you will run community-focused communications and marketing activities including developing engaging materials and approaches, supporting, organising and promoting engagement activities, consultations and events, and developing relationships with external organisations and groups. Good time management and admin skills are a must!The successful candidate will have experience working on multichannel projects and campaigns using BTL and ATL marketing channels. You will contribute to the development of a strategic marketing communications plan to deliver against key corporate objectives across the RCE portfolios.An excellent copywriter, we’re looking for someone with experience in creating content for video, social media, print, reporting and other communications. You will help provide ideas and content for the council’s Medway Matters magazine, which reaches all households in Medway.Good communication skills are also key as you will liaise with team members, clients, agencies and members.The role would suit someone with a keen interest working in public sector communications. Experience is desired but not essential. You will have a relevant degree, while having the creative spark to deliver fantastic results.You will be supported by your Marketing Team, working closely with your Marketing Manager to help you settle into your new role and help you deliver outstanding campaigns and communications against your portfolio priorities. We are seeking a Marketing Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. If you would like to have an informal discussion with the recruiting manager, please e-mail Kevin Smith on <a href="mailto:kevin.smith@medway.gov.uk" target="_blank">kevin.smith@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Marketing Officer

Title: Senior Design &amp; Technical ManagerContract: Permanent, Full-TimeHours: 37.5 hours per weekSalary: £81,529 to £91,121 per annum depending on experienceGrade: 12Reporting Office: Stratford, LondonWorking Location: South East London based sitesPersona: Site Based Worker: Contractual hours to be worked from allocated sites, with ad hoc office attendance as required<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHA89OXX3mrMa4v4uukrjrzBbYxyqOHvQdP1tdee2BKBseLXwZeEVfGnNNJcRs3vtHg" target="_blank">Role Profile - Senior Design &amp; Technical Manager.pdf</a> Closing date for completed applications: 4th December 2025 at 11 PMInterviews will tentatively be conducted on 13th December 2025.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join the Design &amp; Technical Team at L&amp;Q!At L&amp;Q, we are committed to delivering high-quality homes and ensuring our developments meet the highest standards of design, technical excellence, and customer satisfaction. As a Senior Design &amp; Technical Manager, you will play a leading role in guiding multiple projects from inception through to post-completion, providing expert technical oversight and driving high-quality, cost-effective design solutions across the portfolio.<ul><li>Do you have a proven track record of managing design and technical functions within residential construction?</li><li>Are you confident leading teams, influencing stakeholders, and driving high-performing project delivery from the earliest design stages onwards?</li></ul>If this sounds like you, we’d love to see your expertise in action at L&amp;Q!Your Impact in the Role:<ul><li>Team Leadership &amp; Development: Lead, motivate, and manage the Design &amp; Technical team, ensuring high performance, excellent customer service, and alignment with L&amp;Q’s values. Support staff development, manage performance, and recognise excellence.</li><li>Design Management &amp; Delivery: Oversee design activities from scheme inception to project handover, ensuring cost-effective and deliverable solutions. Coordinate design work, advise on build considerations, and support first-stage design development.</li><li>Strategic Project Oversight: Manage multiple projects to meet L&amp;Q objectives, key performance indicators, and targets relating to cost, quality, and time. Contribute to strategic innovation across the directorate and wider business.</li><li>Internal Collaboration: Work closely with Land, Commercial, Construction, and Site teams to ensure design effectiveness, support due diligence, commission reports, and identify alternative design solutions where needed.</li><li>External Stakeholder Engagement: Develop and maintain strong relationships with consultants, contractors, and third-party partners. Positively represent L&amp;Q in external forums, working groups, and speaking engagements.</li><li>Financial &amp; Contract Management: Set, agree, and control budgets within the design function. Manage procurement and tendering of design-related services. </li></ul>What you'll bring:<ul><li>Design &amp; Technical Expertise: Strong analytical, design, technical and commercial skills, with excellent attention to detail and understanding of project constraints.</li><li>Leadership Experience: Proven ability to lead, motivate, inspire and manage staff to achieve demanding objectives.</li><li>Stakeholder &amp; Communication Skills: Strong collaboration, negotiation, influencing, presentation, and networking capabilities.</li><li>Project Coordination Skills: Ability to multitask, manage deadlines, and coordinate activities across multiple live projects.</li><li>Digital &amp; Commercial Acumen: Proficiency in MS Office and MS Project/Asta, with strong financial and commercial awareness including contract and risk management.</li><li>Professional Qualifications: A post-degree qualification in a relevant design discipline, with accreditation or progress toward CIOB, RIBA, or an equivalent body.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





<ul></ul>

London and Quadrant Housing Trust

Senior Design & Technical Manager

Title: Electrical Lead Operative (Qualified Supervisor)Contract Type: Permanent, Full time, 35 hoursSalary: £40,000 per annum dependant on experience PLUS extra £3,000 market place supplementGrade: 6Reporting Office: Manchester, TraffordPersona: Mobile/Field Based Worker - contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as requiredClosing Date: Thursday 4th December at 11pmInterview Dates: 17th December at our office in StretfordEarly applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Please click here for the role profile - <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHATQNbJ2AB0yz0Yeq/K4SoDI51lUAys/hsLBzsbV1B15Pm5tcXO20Us5iEP+RBexUT" target="_blank">Electrical Lead Operative - Role Profile.doc</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Join our Maintenance Team at L&amp;Q:L&amp;Q are looking for an experienced Electrician to take on this exciting new hybrid role within our in-house maintenance team working out of various locations covering the Northwest and the surrounding areas (further information at interview or upon request).This is a rewarding and exciting opportunity to make a difference to our residents’ life and lead the way in delivering a customer centred service. Our Electricians are responsible for ensuring that all they do is with our residents’ satisfaction and best interests in mind.You will work alongside the current Electricians with a day to day run list of jobs, dealing with all aspects of electrical maintenance within our properties. Including CCU upgrades, fault finding, accessory changes, electrical testing as required and ensuring our homes are safe, compliant, and habitable. The focus will be on high quality work, outstanding customer service and a right first-time attitude.As lead electrician, you will have additional duties serving as a ‘Qualified Supervisor’, registered with a CPS scheme (NICEIC). As such, you will be given the required time to enable you to carry out these additional tasks alongside your daily jobs.The lead electrician will have fundamental responsibility to ensure the quality &amp; compliance of the day-to-day work of the business, to negate so far as is reasonably practicable, the risk of damage to L&amp;Q property. They will be responsible for ensuring electrical installation work carried out by the local in-house electrical team is compliant. The lead will ensure that results of inspection and testing are properly recorded on the appropriate prescribed forms of certification reporting and reviews and confirms the results for acceptability, as well as report notifiable works to Building Control.As an L&amp;Q employee you will ensure that you demonstrate our values (People, Impact, Inclusion, Responsibility and Passion) consistently.We are focused on meeting targets, both financial and customer related working to time frames and making sure that jobs per day are completed on time and within cost. The team must have a firm knowledge and be ability to actively contribute to ensuring that the Direct Maintenance team’s KPIs are meet.Your impact in the role:We are looking for experienced individuals, ideally with ‘QS’ experience (but guidance will be given, if not), with a good working knowledge within the building and/or housing environment, particularly within social housing or local authority, with experience of working within domestic and light commercial electrical roles.You will have a gained good electrical knowledge, understanding and experience of inspection &amp; testing of electrical installations, including good ability to fault find and identify dangers. Be able to undertake repairs and achieve ‘first time fixes’ to ensure services are maintained.Have a good working knowledge of BS7671:2018 (and previous editions), as well as other electrical standards.You will have the ability to self-manage and work in a pressured environment under strict time constraints, and a have excellent customer service with proven track record in delivering service to internal and external customers.As well as a customer service focus candidate will have a good understanding of the Health and Safety requirements and will act with resident safety in mind.To be considered for the role, the ideal candidate will hold qualifications within the following required areas:<ul><li>NVQ Level 3 Electrotechnical Apprenticeship, or equivalent older craft qualification, inc End Point Assessment (AM2) (Table A4.8)</li><li>Level 3 Award in the Requirements for Electrical Installations BS 7671:2018 (Table A4.9)</li><li>Level3 Inspection &amp; Testing- Initial verification (Table A4.10)</li><li>Level 3 Inspection &amp; Testing- Periodic Inspection (Table A4.11)</li><li>At least 2 years’ evidence of responsibility for the technical standard of Electrotechnical work and evidence of ongoing Continuing Professional Development. (Following formal qualification).</li><li>Must have own hand tools (larger tools and specialist equipment will be arranged if needed)</li></ul>Source - Qualifying certification/documentation and tables details for discipline area can be found at <a href="https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-october-2024.pdf" target="_blank">https://electrical.theiet.org/media/4k4bw244/eas-qualifications-guide-october-2024.pdf</a>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more.At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Electrical Lead Operative (Qualified Supervisor) 7307

Title: Senior Lettings Associate x2Contract Type: Fixed Term 12 months, Full Time, 35 hoursSalary: £40,000 per annum (London weighted salary) plus commission and Essential Car User (ECU) Allowance*Grade: 7Reporting Office: London, Stratford, E15Working Location: West Ham Lane, E15Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 1st December 2025 - 23:00Interview Dates: To be held on a date to be confirmed Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAT4OBj8mrREncpIjJ35D9CAwHlTfdS1IbIgiQmIUjHCBHDHs6BYcviQXRIZTProEV" target="_blank">Senior Lettings Associate.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Lettings Team at L&amp;Q:Are you passionate about delivering excellent customer service and leading a high-performing team? We’re looking for a Senior Lettings Associate to play a key role in letting homes and supporting our mission to provide high quality, affordable housing across London.As a Senior Lettings Associate, you’ll take direct responsibility for letting homes, ensuring properties are marketed, reserved, and let in line with organisational targets and procedures. You’ll lead and develop a team of Lettings Associates, act as the escalation point for complex cases, and help us achieve our lettings and customer satisfaction KPIs.You’ll report to the Lettings Team Manager and work closely with colleagues in Marketing, Property Management, and Tenancy Progression, as well as external partners.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li> Take direct responsibility for letting homes, maximising reservations and ensuring applicants meet eligibility criteria.</li><li>Lead, support, and develop a team of Lettings Associates, including coaching, mentoring, and performance reviews.</li><li>Oversee the delivery of excellent customer service and achievement of lettings KPIs.</li><li>Manage complex or escalated cases, acting as the senior contact for challenging situations.</li><li>Liaise with internal teams and external stakeholders to ensure smooth lettings processes.</li><li>Ensure compliance with governance, statutory, and regulatory requirements.</li><li>Monitor and report on team performance, identifying areas for improvement and implementing solutions.</li></ul>What you'll bring:<ul><li>In-depth knowledge of tenancy legislation and the UK letting market.</li><li>Proven experience in team leadership or supervision within a lettings or property environment.</li><li>Exceptional communication and stakeholder management skills, with ability to build and maintain strong relationships and handle complex cases.</li><li>Outstanding organisational skills, with proven success in achieving targets in a fast-paced, customer-focused commercial environment</li><li>Proficiency in MS Office applications and relevant lettings/CRM systems.</li><li>ARLA qualifications (desirable).</li></ul>As the role will require you to undertake regular on-site viewings both in London and outside London it is essential that you hold a full drivinglicence and have access to a vehicle that is insured for Business Use.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ 





<ul></ul>

Senior Lettings Associate - 7308 x 2

Title: Lettings Associate x2Contract Type: Fixed Term 12 months, Full Time, 35 hoursSalary: £32,881 per annum to £36,069 per annum (London weighted salary) plus commission and Essential Car User (ECU) Allowance*Grade: 6Reporting Office: London, Stratford, E15Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 1st December 2025 - 23:00Interview Dates: on a date to be confirmedPlease click here for the role profile - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAahlUyOX8bOwgRTVKKysSsiVJQetviAGxtZU4Uug/34yLQTk5XoAeo7E7ZnK1+BGc" target="_blank">Lettings Associate.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Lettings Team at L&amp;Q:Are you passionate about delivering excellent customer service and helping people find their new home? We’re looking for two Lettings Associates to join our team and play a key role in letting Intermediate Market Rent, Rent to Buy and London Living Rent homes and supporting our mission to provide high quality, affordable housing.As a Lettings Associate, you’ll manage applications, support customers through the lettings process, and help maximise reservations across our portfolio. You’ll work closely with Senior Lettings Associates, the Lettings Team Manager, and colleagues in Marketing, Property Management, and Tenancy Progression. If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Manage and maintain applications databases for various rental schemes.</li><li>Maximise reservations and secure tenants who meet eligibility criteria.</li><li>Deliver excellent customer service, acting as the main contact for potential tenants.</li><li>Guide customers through the lettings process from enquiry to occupation.</li><li>Liaise with internal teams and external stakeholders to ensure smooth lettings processes.</li><li>Ensure compliance with policies, procedures, and regulatory requirements.</li><li>Maintain accurate records and oversee payment processes.</li></ul>What you'll bring:<ul><li>Demonstrable knowledge of assured shorthold tenancy legislation and the UK letting market.</li><li>Exceptional communication skills, both written and verbal</li><li>Excellent organisational skills, with proven success in delivering objectives in a fast-paced, customer-focused commercial environment.</li><li>Proficiency in MS Office applications.</li><li>Highly developed relationship, client, or stakeholder management skills.</li><li>ARLA qualifications (desirable).</li></ul>As the role will require you to undertake regular on-site viewings on a weekly basis both in London and outside London it is essential that you hold a full driving licence and have access to a vehicle that is insured for Business Use.If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ





<ul></ul>

Lettings Associate- 7303 x2

Title: Service Desk Analyst Contract Type: 12-month Fixed-Term Contract , Full-Time 35 hoursSalary: £31,000 per annum Grade: 6Reporting Office: Manchester, Trafford Persona: Office Worker with one day a week working from home *Contractual hours to be worked from reporting office Working Pattern: Shifts range from 08:00-16:00/ 08:30-16:30/ 09:00-17:00 Closing Date: 30th November 2025Interview Dates: First stage 4th December 2025 &amp; 2nd stage 11th December 2025 *Please note that in person interviews will be held for at least one of the interview stages for this role. Please click here for the role profile <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAO24XgUZR375UqgUVtwSo0+cLYEEuyHc9CvrOlV87Gt2EzcSk9ilDbcD0gd0BuuYE" target="_blank">Service Desk Analyst Role Profile.docx</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Team at L&amp;Q:A great opportunity has arisen for an experienced Service Desk Analyst. Working as part of a larger team, the Service Desk Analyst is responsible for providing 1st line support for all L&amp;Q colleagues in relation to technology issues and requests. In this challenging but rewarding position at L&amp;Q, the duties of Service Desk Analyst include communicating with staff via various support channels, including our ITSM tool Cherwell. Resolving IT equipment and application problems, analysing information systems performance and maintaining accurate Service Desk records. You will provide a high level of customer service to end users virtually and face to face. We are looking for a customer service driven Service Desk Analyst who is knowledgeable, efficient, and willing to take ownership over their work. You will join a large knowledgeable team who are passionate about technology, whilst providing a first-class service to our users. Reporting into the Service Desk Team Lead, the role will be specifically aligned to the Service Management function that sits within Enterprise Services and Security. Who’s focus it is to provide exceptional service to all customers, internal and external to the business. If this sounds like you, we would love for you to apply!Your impact in the role:The Service Desk Analyst will: <ul><li>Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. </li><li>Work to agreed SLA’s and KPI’s, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are logged.</li><li>Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar).</li><li>Escalate when required for technical, 3rd party &amp;/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner.</li><li>Work collaboratively with other team members across technology. Demonstrate strong interpersonal and written skills.</li><li>Demonstrate exceptional customer service in day to day work with those internal to the business Apply approved diagnostic utilities to aid in troubleshooting. </li><li>Perform troubleshooting and issue resolution activity at the end-user computing and back-end environments, including but not limited to installing and upgrading hardware and software, databases, telephony, desktops and mobile devices. </li></ul>What you'll bring:<ul><li>Previous Service Desk/Help Desk Experience</li><li>ITIL Foundation Level knowledge or Higher (desirable)</li><li>Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD,</li><li>Mobile support for iOS/Android OS mobile devices</li><li>Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc.</li><li>Hands on knowledge of telephony, including mobile devices and within Microsoft Tea</li><li>Well-organised approach to work planning and time allocation to tasks, always providing great and efficient customer service and support to multiple business areas.</li><li>Excellent communication (written and verbal) and interpersonal skills. Ability to explain technical issues to those with non-technical backgrounds.</li><li>Excellent problem-solving skills, with a focus on providing exceptional customer service. </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





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Service Desk Analyst (Manchester)

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionJoin our supportive team in a exciting new role, where you will be able to make a difference and enhance people's independence and wellbeing using your Occupational Therapy skills. &nbsp;If you have experience and knowledge working in occupational therapy in adult social care, are a skilled communicator and confident in your decision making, then we want to hear from you.What’s the role?As part of the Duty OT team, you will help Lewisham citizens have timely access to information, OT advice and assessment to promote independence and wellbeing. You will be responsible for supervising our OT Triage Offer and Part- time OT, supporting the team to prioritise work effectively and providing training/advice to our Gateway Team. As well as undertaking the screening of OT referrals, providing advice and information, ordering minor equipment and minor adaptations as required.&nbsp;This important role will help the OT team ensure referrals to the team are Care Act eligible and is a vital part of our prevention focus in Adult Social Care OT.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Regular supervision</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking for&nbsp;A Senior OT who uses a strength-based approach to promote citizens independence and well being. &nbsp;You will be experienced in the screening of OT referrals in adult social care, knowledge and experience of equipment provision, minor and major adaptations, the ability to signpost to other services where appropriate and provide citizens with OT focused information and advice where required. As well as having the experience of supervising staff and providing training to the wider team .This role is part time with 17.5 hours across 5 days, Monday to Friday (working pattern is negotiable for successful candidate)Location&nbsp;Hybrid based role (office at Laurence House, Catford, London,SE6 4RU and home working)Will not be required to complete home visits as standard but might be necessary if short staffed on occasionSpecial conditions<ul> <li>HCPC Registration and Degree or Diploma in Occupational Therapy is needed</li> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact <a href="mailto:Sarah.Isherwood@lewisham.gov.uk" target="_blank">Sarah.Isherwood@lewisham.gov.uk</a>Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/SOT%20JDPS%2025" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£50,175 - £52,269 per annum pro rata (SOT/ SCP 35 - 37)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>





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London Borough of Lewisham

Senior Occupational Therapist

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionWe are looking for a highly motivated, child centred Senior Supervising Social Worker to join our in-house Fostering Support and Development Service, supervising Mainstream and Kinship carers. Lewisham has developed a new Fostering Hub, and this is an exciting time to join the team. You will work closely with the children’s social worker, and other professionals around the child to meet the needs of the children in our care.&nbsp; As a senior you will support your team colleagues with more complex work and take on additional responsibilities to enhance the fostering service.What’s the role?We have vacancy for a Senior Supervising Social Worker to join our in-house Fostering Support and Development Service, supervising Mainstream and Kinship carers.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forLewisham has a rich cultural value and if you want to work in a thriving borough and our social work vision connects with your professional values, then we are interested in hearing from you. We are looking for people to join our team who:<ul> <li>value the importance of communication and seeking feedback</li> <li>can inspire and motivate those they work with, manage and lead</li> <li>are committed to developing their skills and expertise to deliver an excellent service&nbsp;</li> <li>are professionally curious and value thinking slowly and calmly in a balanced way</li> <li>work inclusively, collaboratively with others recognising their strengths&nbsp;</li> <li>take responsibility and make a positive contribution by focusing on solutions</li> <li>are transparent, are appreciative in enquiry, reflect and learn.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, paid parking on site for social workers and senior social workers, flexible working, a generous leave entitlement and the opportunity to make a real difference to our local community.LocationThe job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions<ul> <li>To apply for this post, you must have a degree in social work or equivalent qualification.</li> <li>Be registered with Social Work England.</li> <li>The post is subject to an enhanced DBS check.</li></ul>The recruitment process is anonymous and we don’t accept CV’s.<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;&nbsp;please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact: - <a href="mailto:Anna.Luckock@lewisham.gov.uk" target="_blank">Anna.Luckock@lewisham.gov.uk</a>Please click <a href="https://lewisham.gov.uk/-/media/jobs/JDSSW1" target="_blank">here</a>&nbsp;to view the Job Description and Person SpecificationSalary£50,175 - £52,269 per annum (SCP 35-37 / SSW)&nbsp;N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram</a>





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Senior Supervising Social Worker - Fostering

Do you want to be part of a warm, welcoming village school where every child is known, valued, and supported to be the best they can be? Are you excited by the idea of making a real difference every single day, working as part of a caring and close-knit school community?We’re searching for a passionate and committed Teaching &amp; Learning Assistant who wants to make a real difference and help our children thrive.We are looking for someone who:<ul><li>Is passionate about supporting young learners to achieve and thrive.</li><li>Is committed to safeguarding and promoting the welfare of children.</li><li>Embraces and supports the values and ethos of our school.</li><li>Is proactive, positive, and eager to contribute to school life beyond the classroom.</li><li>Has high expectations for all children and believes every child can succeed.</li><li>Can build strong, positive relationships with parents and carers.</li><li>Has knowledge of phonics—particularly Read Write Inc.—or is willing to learn.</li></ul>What We Offer:<ul><li>Wonderful children who are enthusiastic, curious, and excited to learn.</li><li>A warm, welcoming team where every member of staff is valued.</li><li>Ongoing professional development to help you flourish in your role.</li><li>A supportive leadership team committed to your wellbeing.</li><li>Dedicated colleagues who work collaboratively to drive school improvement.</li><li>Engaged governors, families, and community partners who actively support our school.</li></ul>Come and be part of a school where your contribution is valued. We can’t wait to meet you!Provisional Interview Date: Week commencing 15 December 2025Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. <a href="https://staff.derbyshire.gov.uk/jobs-and-recruitment/recruitment-and-contractual-arrangements/criminal-background-checks/criminal-background-checks.aspx" target="_blank">Click here to see our policy on criminal background checks.</a>





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Teaching and Learning Assistant

Job DescriptionDiscover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.IntroductionThis is a role with real scale, complexity and opportunity. You will lead housing management services for over 19,000 homes, including council tenancies, leasehold properties and &nbsp;and supported housing. With a team of over 250 staff and a budget of £15m, you’ll be responsible for delivering high-quality, resident-focused services that reflect our values and meet the needs of diverse communities.What’s the role?As a key member of the directorate management team you’ll lead on resident engagement, complaints, and service improvement, playing a key role in preparing the service for inspection under the new Consumer Standards and the lifting of the regulatory notice issued in March 2024. &nbsp;You will need to be able to work across the whole housing system, engendering a collaborative approach and seeing the interdependencies between services. You’ll also oversee the transition of 1,800 PFI properties ahead of contract expiry in 2027, acting as Senior Responsible Officer for this major change programme.What’s in it for you?Excellent training and development opportunities, plus a range of benefits including:<ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we’re looking forYou’ll bring deep housing systems expertise, a track record of leading change, and a commitment to resident voice and service quality. You’ll be a visible, collaborative leader who empowers others and builds trust across the organisation. You’ll also be comfortable working in a political environment, advising elected members and representing the council externally.LocationThe job is primarily based in Laurence House, Catford, London,SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Do Not apply for this role via this websiteFor further details, please contact our retained partners at GatenbySanderson - To apply visit <a href="https://www.gatenbysanderson.com/job/GSe127311/Director-of-Housing-Resident-Engagement-and-Services/" target="_blank">Job - GatenbySanderson</a>Please contact our retained partners at GatenbySanderson, Frazer Thouard - &nbsp;<a href="http://frazer.thouard@gatenbysanderson.com" target="_blank">frazer.thouard@gatenbysanderson.com</a>&nbsp;or Rachel Salvia - <a href="http://rachel.salvia@gatenbysanderson.com" target="_blank">rachel.salvia@gatenbysanderson.com</a>&nbsp;&nbsp;for more information<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.Please click <a href="https://www.lewisham.gov.uk/-/media/jobs/1DirectorofRESJD" target="_blank">here</a> to view the Job Description and Person SpecificationSalary£113,334 - £119,346 per annum (DIR3)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let’s stay connected, follow us on social media:<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">X</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram</a>&nbsp;





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Director of Housing Resident Engagement and Services

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<h2>Job introduction</h2>We are looking for enthusiastic and highly motivated people to join us at Meridian Community Primary School as Teaching Assistants in school Nursery. &nbsp;Our popular Nursery includes children from 2 years old to 4 years old.Paid weeks per year:&nbsp;47.36&nbsp;(inclusive of holiday entitlement)Start date: January 2026<h2>About the role</h2>The successful candidate will:<ul><li>enjoy working with and caring for children, particularly Early Years children</li><li>be highly motivated and keen to learn</li><li>be willing to work effectively as part of a team</li></ul>We can offer you:<ul><li>training that will support you in your role</li><li>children that are enthusiastic and eager to learn</li><li>a strong, supportive and committed staff team</li><li>opportunities to develop your professional skills</li></ul>&nbsp; If you are a graduate that is thinking about becoming a teacher and you would like the opportunity to have paid work experience in a school before applying for teacher training, this would be a chance for you to gain valuable experience to support your application for teacher training. Visits are welcome or please visit our school website <a href="http://www.meridianschool.co.uk" target="_blank">www.meridianschool.co.uk</a>&nbsp;For application forms and information packs please contact the school office. &nbsp;<a href="mailto:office@meridian.e-sussex.sch.uk" target="_blank">office@meridian.e-sussex.sch.uk</a>Closing date:&nbsp;12 noon Thursday 4th December&nbsp;Interview date: Week beginning 8th DecemberHow to apply: Completed application forms accepted by email/post direct to the school office:&nbsp;Meridian Community Primary &amp; Nursery,&nbsp;Roderick Avenue North, Peacehaven, BN10 8BZ or <a href="mailto:office@meridian.e-sussex.sch.uk" target="_blank">office@meridian.e-sussex.sch.uk</a> Telephone:&nbsp;01273 584212Website:&nbsp;<a href="//www.meridianschool.co.uk" target="_blank">www.meridianschool.co.uk</a>&nbsp;<h2>Additional information</h2>Meridian Community Primary School is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment<h2>Company information</h2>Brighton &amp; Hove City Council is advertising on behalf of the school and is&nbsp;not the employer in this case.Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Brighton & Hove City Council

Nursery Teaching Assistant

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<h2>Job introduction</h2>At the heart of St. Luke’s is a strong values system, which promotes diversity and inclusion in its actions and not just in words. It is a creative and innovative school, which aims to give each member of its community a voice in its development and growth. It seeks to empower staff and children to shape the curriculum, the teaching and learning approaches and the environment. We very much welcome new members of staff who will add to the diversity of ideas and dialogue around teaching and learning and enrich our learning community.We offer a career development structure which builds on your strengths and passions and gives you the freedom to enquire and take risks.&nbsp;Paid weeks per year:&nbsp;47.36&nbsp;(inclusive of holiday entitlement)Start date:&nbsp;January 2026&nbsp;<h2>About the role</h2>We are currently seeking Teaching Assistants to work as part of the inclusion team. There is some flexibility in terms of the pupil and year group you will be supporting, as we aim to match people’s skills with the needs we have in the school. Understanding of attachment and autism, gained through working with children would be an advantage.&nbsp;We are looking for a staff who are extremely patient, positive, friendly and supportive.&nbsp;The successful candidates will work closely with colleagues in a very supportive team. There will be opportunities for professional development. &nbsp; &nbsp; &nbsp; &nbsp;You will report directly to the SENDCO and work closely with the teachers, other support staff and outside agencies.If you are interested in applying for this position but would like more information, please ring the school and ask to talk to the Head Teacher, Simon Wattam. Visits are most welcome and can be organised via Lisa Miller in te school office.For further information, please contact the school office on 01273 675080&nbsp;Closing date: 12.00pm, Monday 8th DecemberInterview date:&nbsp;10th, 11th or 12th DecemberHow to apply:&nbsp;Completed application forms to be sent to St Luke’s Primary School, Queen’s Park Rise, Brighton, BN2 9ZF, email:&nbsp;<a href="mailto:admin@stlukes.brighton-hove.sch.uk" target="_blank">admin@stlukes.brighton-hove.sch.uk</a>Telephone: 01273 675080&nbsp;Website:&nbsp;<a href="http://www.stlukes.brighton-hove.sch.uk" target="_blank">www.stlukes.brighton-hove.sch.uk</a><h2>Additional information</h2>Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check.<h2>Company information</h2>Brighton &amp; Hove Schools - Taking Action for EqualitySt Luke’s Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Brighton &amp; Hove Schools do not accept CV or resume.

Teaching Assistant

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An exciting opportunity has arisen for a skilled and experienced individual to join the Executive Support Management Team as a Personal Assistant. The Executive Support Team assists the Councils wider leadership team comprising of Executive, Directors and Assistant Directors.In this pivotal role, you will deliver a confidential, high-quality, and professional support service, embracing innovative and modern practices with a strong digital focus. You will play a key role in supporting strategic meetings, including minute-taking and tracking outstanding actions. Additional responsibilities include managing sensitive information, overseeing email and diary coordination, and ensuring effective communication across stakeholders.We are seeking a self-motivated professional with exceptional organisational, communication, and interpersonal skills, capable of managing a dynamic and demanding workload. You will need to demonstrate the ability to build strong working relationships with Councillors, senior council colleagues, and external partners.The ideal candidate will possess excellent IT skills, including proficiency in Microsoft Office applications, and have outstanding written and verbal communication abilities.You will complement the work of the Executive Support Management Team, which supports the Wider Leadership Team through a tiered model of dedicated and shared resources. This role contributes to the broader work of the Directorate by exercising initiative and helping to alleviate pressure points across teams.This is a full-time position (37 hours per week) offered on a hybrid working basis, allowing flexibility to work both remotely and from an office base.Making a DifferenceWhatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>Roles That MatterFull Job Description &amp; Person Specification Documents are included with this advert.We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.Share this vacancy with friends and family via your socials below!Equality &amp; DiversityWe encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.All Council employees are required to abide by the ethical standards embodied by the 7 Nolan PrinciplesSt Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

St Helens Metropolitan Council

Personal Assistant

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<h1>Our Social Care workforce provides services to children, young people and their families day in and day out, making a positive impact on the lives of people within the community. The dedication, professionalism and strength of our Children's workforce is demonstrated every day, andwe welcome applications experienced Social Workers/Assistant Team Managerswho share our commitment and values and want to make a difference to our children and young people in St Helens. We are rated GOOD by Ofsted and OUTSTANDING with services for young people leaving care.</h1>The CWLA teams are responsible for the care planning, safety and successful outcomes for children who are in our care long term.The CWLA Service benefits from an experienced, stable and committed management team, a supportive network of colleagues and an infrastructure than enables successful social work. We are committed to working as a close knit and integrated team to deliver the best outcomes for our children. Our Children know what they want from those of us who have the privilege to work with them in CWLA, and we have all signed up to a promise to deliver the best we can alongside our children and their carers.This is a great time to join the team as we continue to grow as a service, progressing well and offering fantastic opportunities to grow and develop.We work closely with all our partners and share mutual expectations of trust and reliability.When you join us you will receive regular supervision, structured development and frequent opportunities to be involved in activities both internal and external to the Borough, including with our inspirational children’s group; Inner Vision, Outer Spark.For an informal conversation, please feel free to contact Head of Service Dominic Tumelty via <a href="mailto:dominictumelty@sthelens.gov.uk" target="_blank">dominictumelty@sthelens.gov.uk</a><h1>At the Heart of Social Work in Children We Look After (CWLA)</h1>Making a Difference as Assistant Team Manager in Children’s ServicesThis is a pivotal role in our teams, supporting the management of, and leading a team of qualified social care staff and support workers, who undertake children’s social care safeguarding assessments, support, and intervention services to vulnerable children.To apply for this post, we will need you to have; Knowledge and understanding of relevant legislation and associated guidance with reference to the Council’s duties and responsibilities. Knowledge and understanding of complex child protection issues. Knowledge and understanding of child development and the impact of abuse and deprivation on development and an understanding of the concept of working in partnership with families.We are seeking an individual with a minimum of 3 years post- qualification experience in a social work setting including child protection work. This is an exciting opportunity for you to utilise existing skills and develop new ones. You will receive continuous support, development, and career progression opportunities on your journey with us.<h1>People, Promotion, Progression &amp; Performance</h1>The St Helens Social Work Academy is in place to support you at every stage of your social work career with St Helens, helping on your social work journey and achieving better outcomes for our children and families.You can find out more about the Social Care Academy, Services and Social Work Teams by visiting our site here <a href="https://socialworkacademypartnership.sthelens.gov.uk/" target="_blank">Social Care Academy - Social Care Recruitment</a> <h1>Benefits That Make A Real Difference To Our Employees</h1>When you choose to work for St Helens Council you will be rewarded with a comprehensive benefits package including a wide range of financial options, benefits and rewards to support you and your family. Find out more here <a href="https://jobs.sthelens.gov.uk/CMS/CMSPage/23" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Employee Benefits</a><h1>The Fair Employment Charter</h1>St Helens Council has been officially recognised as one of the regions leading fair employers, achieving accredited status. The achievement is a testament to our teams. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment<h1>Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, and our commitment to inclusion. St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.</h1>These are hybrid posts &amp; will require you to be based at our offices and be able to attend the St Helens area regularly as part of your work.All Social Worker posts are subject to Enhanced DBS Disclosure and Social Work England Registration.We reserve the right to close the advert earlier should we receive a sufficient number of applications.Use the Links below to share this advert on your Socials !

Assistant Team Manager - Children We Look After

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.The RoleThis is an exciting fixed term opportunity for an enthusiastic and hard-working individual to join our busy library team. You will be confident and well-organised, with excellent customer care skills and a calm and confident approach to unexpected or challenging situations. You will enjoy working with the whole community, providing information to the public in a busy environment.Yatton Library and Children’s Centre has a busy calendar of events including rhyme times, story times, school visits, children’s activity clubs (including lego, colouring and craft clubs) and digital and family history support. The postholder will lead some of these activities with support from volunteers.Experience of library work is not essential, but you should share our passion about the role of libraries in promoting reading, literacy and culture. We welcome applicants eager to learn and grow in a supportive environment. IT and digital skills are essential as the postholder will be using a Library Management System and Microsoft applications alongside helping customers use online services and troubleshoot tech issues. Experience delivering customer service and facilitating activities for children are also essential. You will be ready to deal with the physical demands of the job, including stock handling and floor walking.This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or to be able to provide alternative, suitable method of transport is an essential condition for this role.This is a fixed term post for 12 months. Please note that you will start at the lower end of the salary scale above unless transferring from an internal role at the same level.Work StyleThe postholder will be based at Yatton Library and Children’s Centre but may on occasion be required to work at any other North Somerset library. The 16 hours are worked on a two-week cycle, as follows:Week 1: Monday 9.30-1.00, Tuesday 9.30-5.00, Thursday 9.00-1.00.Week 2: Monday 9.30-1.00, Tuesday 9.30-5.00, Thursday 9.00-1.00, Saturday 9.00-1.00.You will also be required to attend a monthly team meeting at 8.30am on the first Tuesday of the month and occasional training sessions on other days by arrangement (time due will be given).About YouWe are looking for an individual who is passionate about libraries and delivering excellent customer service. If this is you, and you want to make a difference – especially during times of change – we’d love to hear from you. Please review the job family document to understand the required knowledge, skills and experience. In your supporting statement, clearly demonstrate how you meet these criteria.What We OfferAt North Somerset Council, we value our employees and provide a supportive and inclusive work environment.We Offer:<ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our <a href="https://heyzine.com/flip-book/e562fd773b.html" target="_blank">Benefits booklet</a>.How To ApplyIf you share our <a href="https://n-somerset.gov.uk/my-services/jobs-training/vision-values" target="_blank">vision and values</a> and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.Contact InformationFor further information about the role, please contact Julie Gorton, Community Services Supervisor, at <a href="mailto:julie.gorton@n-somerset.gov.uk" target="_blank">julie.gorton@n-somerset.gov.uk</a> or 01275 884 599 (Tuesdays and Thursdays).Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.Interview Date: 13 January 2026Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.





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North Somerset Council

Community Services Officer (Libraries)

Job Description Organisation: London Borough of Waltham Forest Salary: Soulbury Education Improvement Professional 46 - 49 £101,264 - £105,268 Contract Type: Full-time/Permanent Working hours per week: 36 Application Deadline: 02/01/2026 Proposed Interview Date(s): TBC Reference: 1944 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>&nbsp;so we can arrange an alternative application method.&nbsp; Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp; About the role:&nbsp; Waltham Forest has just undertaken a service review and is looking for a dynamic education leader who will provide professional leadership of school effectiveness and inclusion&nbsp;in Waltham Forest, leading on projects to raise standards of attainment, whilst also having oversight of advisory teaching teams and SEMH outreach services to ensure that all children in Waltham Forest, achieve their best outcomes. &nbsp;The post holder will have managerial and professional responsibilities for advisory teaching and support the development of the school improvement partnership. The post holder will work under the leadership of the Corporate Director - Education to ensure that school effectiveness is correctly interfaced with and prioritised alongside other key Council priorities. The post holder will also deputise for the Corporate Director - Education when required. <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20AD%20Learning%20and%20Inclusion%20(1944).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>To act as lead officer providing strategic policy direction, leadership operational management and financial control in delivering the Local Authorities statutory duties.</li> <li>To act as lead officer providing strategic policy direction, leadership operational management and financial control in delivering the Local Authorities statutory duties with regard to education.</li> <li>To act as the lead officer and key contact with Ofsted in order to work in partnership and deliver LA statutory requirements in line with Ofsted protocols.</li> <li>Contribute to the strategic direction of the Council, translating strategy into performance goals and strong improvement outcomes.</li> <li>Support the Director of Education, deputising when require, and working collaboratively with colleagues and external partners.</li> <li>Support the Cabinet, Chief Executive and Management Board to achieve the aims and desired outcomes of the Council.</li> <li>To lead the service in delivering the Local Authorities statutory duties related to education services and outcomes.</li> </ul> Qualifications and Requirements:&nbsp; Qualified Teacher status Educated to degree level or equivalent standard. Substantial Continuing Professional Development&nbsp; Relevant professional qualification. Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; Continued professional body registration;&nbsp; This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Mary Jarrett, Corporate Director of Education at <a href="mailto:Mary.Jarrett@walthamforest.gov.uk" target="_blank">Mary.Jarrett@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

AD Learning and Inclusion

Job DescriptionOrganisation: London Borough of Waltham ForestSalary: PO4 - PO5 £49,056 - &nbsp;£55,323Retention Bonus:&nbsp;£3000&nbsp;Contract Type: Full-time/PermanentWorking hours per week:&nbsp;36&nbsp;Application Deadline: 04/12/2025Proposed Interview Date(s):&nbsp;TBCReference: 1937About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;&nbsp;London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;About the role:&nbsp;An experienced Senior Practitioner is sought to support the Practice Support Groups within our Corporate Parenting Service (Looked After Children).We are seeking a dedicated and enthusiastic practitioner committed to making a positive impact on children’s lives. Our service prioritises high-quality, relationship-based social work that is child-centred, family-oriented, strengths- and evidence-based, outcome-focused, and equitable.The Senior Practitioner is tasked with handling complex cases involving elevated risk, efficiently managing their workload, and ensuring all statutory obligations are met. They actively participate in weekly case reviews and receive support and guidance<a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Senior%20Practitioner%20(1937).pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a>Key Responsibilities:&nbsp;Please refer to Job description with all the details&nbsp;<ul> <li>Significant post-qualifying social work experience in a Children &amp; Families setting</li> <li>Experience of undertaking highly complex casework within a statutory children’s setting</li> <li>Experience of service delivery which is culturally sensitive and responsive to the needs of a multi-cultural community</li> <li>Experience of prioritisation, care planning and service delivery</li> <li>Demonstrable knowledge and experience in assessing complex&nbsp;risk</li> <li>Experience of having to interpret, understand and make judgements on the complex interactions between the risk and protective factors in any given situation when arriving at a decision about whether the child or young person is suffering or is likely to suffer significant harm</li> <li>High-level knowledge and skills in gathering information from a range of sources, including direct observation of children and young people and their interactions with carers&nbsp;</li> <li>Ability to make timely judgments and decisions that are based on evidence and thorough analysis of all the information gathered</li> <li>Demonstrable ability to draw up specific practical plans with clear timescales that are based on high quality assessments, which set out the planned outcomes for the child or young person</li> <li>Ability to drive service improvements</li> <li>Ability to negotiate</li> <li>Ability to set priorities personally and for others</li> <li>Knowledge and understanding of key management skills, roles and responsibilities required for successful leadership</li> <li>Ability to systematically monitor and review decisions and plans, and to revise them where appropriate in the light of new information and evaluation of whether the interventions are achieving the planned outcomes</li> <li>Knowledge about the different methods of intervention and, on the basis of a critical review of the research evidence, ability to understand their effectiveness</li> <li>Ability to demonstrate or show evidence of having undertaken and managed to completion a number of complex cases and ability to demonstrate a high level of conceptualisation of critical analysis&nbsp;</li> <li>Excellent interpersonal and communication skills (verbal and written)</li> <li>ICT skills including use of Microsoft applications.</li></ul>Qualifications and Requirements:&nbsp;To be considered for this position, you should meet the following requirements:&nbsp;<ul> <li>Must have experience in Court Work and sound Court Report Writing skills</li> <li>Must have experience in Looked After Children</li> <li>Must have a current Social Work England Registration</li> <li>Will need enhanced DBS Clearance.</li></ul>Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;Satisfactory employment references;&nbsp;Satisfactory declaration of interest;&nbsp;This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp;Satisfactory DBS check;&nbsp;Continued professional body registration;&nbsp;Suitable driver’s license;&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;&nbsp;For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Verena La Chiusa, Team manager at&nbsp; <a href="mailto:verena.lachiusa@walthamforest.gov.uk" target="_blank">verena.lachiusa@walthamforest.gov.uk</a>&nbsp;.&nbsp;&nbsp;If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>&nbsp;so we can arrange an alternative application method.&nbsp;&nbsp;Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;<ul></ul>

Senior Practitioner

Job Title: Practice Development Lead Starting Salary: £48,226 per annum + £5,234 market enhanced payment progressing to £53,460 per annum + £4,447 market enhanced payment* please note this is a non-contractual payment subject to a 3 yearly review (pro rata for part time) Hours: 30.0 Location: Countywide Contract Type: Fixed Term - 6-month contract&nbsp; Directorate: Childrens Services<h4>About the team</h4>The Practice Academy is dedicated to fostering continuous professional growth across the social care workforce. Through bespoke training, targeted support, and development opportunities, the team equips practitioners—from students to experienced social workers—with the knowledge, skills, and confidence needed to deliver high-quality, child-centred services across Hertfordshire.<h4>About the role</h4>The Practice Development Lead plays a pivotal role in supporting Newly Qualified Social Workers (NQSWs) through their Assessed and Supported Year in Employment (ASYE). This includes working closely with Team Managers and colleagues to ensure effective team-based support. In addition, the role extends to guiding and mentoring social work students engaged in the education pathways endorsed by HCC.Responsibilities include;<ul><li>Attraction, recruitment, and induction of NQSWs.</li><li>Provide support to Team Managers and colleagues who have NQSWs in the teams, including developing written policies and guidance, with the aim for them to be endorsed by HCC as completing their ASYE.</li><li>Support and guidance to NQSWs on a one-to-one basis or in groups, providing coaching, expert knowledge, training, reflective supervision, skills and practice development.</li><li>To develop and co-ordinate the ASYE training programme, either commissioning external trainers/partner agencies or delivering personally.</li><li>Undertaking and supporting the assessment of the NQSWs against the Knowledge and Skills Statements (KSS) for child and family social work.</li><li>Providing coaching and/or mentoring support for both NQSWs and experienced social care staff and managers.</li><li>Support the practice learning experience of social work students and apprentices currently enrolled on all social work education routes supported by HCC.</li></ul>To identify and celebrate areas of good practice in social care and provide strategies to address poor practice, working with teams and managers to determine best solutions.<h4>About you</h4>Essential:<ul><li>Be a qualified Social Worker registered with Social Work England.</li><li>Be experienced in the assessment and monitoring of NQSWs (or other learners), evidencing research into practice, and providing reflective supervision.</li><li>Have knowledge of how professional standards fit into the assessment process of NQSWs.</li><li>Have excellent communication and coaching skills and is passionate about supporting learners and developing social work practice.</li><li>Capable of high-quality written work including assessments and reports requiring a timely completion.</li><li>Have experience of managing and supervising learners, with consideration of equality and diversity throughout their practice.</li><li>Full UK Driving Licence.</li><li>Regular Access to a vehicle.</li></ul>Desirable:<ul><li>Hold (or be currently working towards) the Practice Educator qualification.</li></ul>This role is vital in nurturing a skilled and confident social work workforce, fostering a culture of learning, reflection, and professional excellence. By investing in the growth of both new and future practitioners, the Practice Development Lead helps ensure the continued delivery of high-quality services to children and families across Hertfordshire.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Francesca Benvenga (<a href="mailto:francesca.benvenga@hertfordshire.gov.uk" target="_blank">francesca.benvenga@hertfordshire.gov.uk</a>)Interview Date: 11th and 12 December 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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