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<h4>Job summary</h4><p>This is a challenging and exciting role in which you will assist the Head of Member Liaison in providing leadership, guidance and advice services. The Member Learning and Engagement Manager is responsible for shaping and delivering a high-quality learning and an engagement programme for Members of the Senedd and their staff across Wales, under the guidance of the team leader. The role holder will oversee the development, management, and monitoring of training initiatives, ensuring they are relevant to all aspects of Members’ work, and oversees management of the budget and procurement for training requirements. You will need to have the skills to deliver training, in a variety of situations, both formal and informal.</p><p>You will work closely with Members of the Senedd and their staff, and senior leaders within the Senedd Commission. You will be a key contact for the Members, a valuable source of advice to them on learning and development issues as well as more general proactive management queries in relation to their staff. You will also foster good communication, and drive engagement with Members. gathering feedback as we respond to need and shape future service provision. </p><p>The role will also contribute to wider corporate objectives including supporting steps to improve service effectiveness to meet the needs of Senedd Members, identifying and understanding Member needs and using this knowledge to shape the provision of appropriate levels of support, in a changing environment. We are looking for someone who has a strong focus on excellence in customer service and the provision of flexible, appropriate, solutions to assist Members in the delivery of their responsibilities. You will also be required to provide advice directly to Members on extremely sensitive matters, and will be an important part of our in-person presence for the Senedd following the May ’26 elections and as we support the evolving needs of the parliamentary community.</p><p>You will contribute to cross-service and corporate initiatives, leading on some projects, supporting the Senedd Commission in achieving its strategic goals.</p><h4>Job description</h4><p><strong>Key tasks</strong>:</p><ul><li>Leading a team who are responsible for the development and delivery of a relevant, timely and high-quality learning and development programme for Members and their staff across Wales, within an agreed delivery framework.. This will include managing the budget and procurement framework for our training requirements. It will also entail developing innovative ways of delivering, managing and monitoring training that is relevant to all aspects of a Member’s work and that of their staff. Delivering training where appropriate; </li><li>Developing and leading on delivery/improvement/change of the teams’ services to Members through careful engagement and planning, escalation of ideas and proposals and responding to feedback; </li><li>Maintain and develop key channels of communication with Members, for example the Members’ information centre (the ‘Hwb’), the intranet and the Members’ survey. Advise colleagues to ensure the most appropriate communication and engagement channels are used, and be key part of our in-person presence in the Member engagement Hwb; </li><li>Using appropriate ways of engaging with Members to identify and understand their needs, sharing knowledge and information gathered appropriately to help shape future service provision, and interact with Members about changes. This would include being innovative in approach as well as using existing mechanisms; </li><li>Being an active member of the service management team providing leadership and direction to the Learning and Engagement team, motivating them to achieve high standards of service and performance, planning for future need and planning resources around that need, and deputising for the Head of Member Liaison as needed; </li><li>Complementing the work of the Members’ Business Support team by providing proactive employment and management support and advice to Members . Suggesting and arranging learning and development opportunities as appropriate; </li><li>Lead the delivery of projects relating to the responsibilities of the team, and participate in cross cutting projects being led elsewhere in the organisation;</li><li>Working with the Head of Member Liaison and the Heads of Members Business Support to support the work of the Remuneration Board, where appropriate to this role; </li><li>Representing the team or service or leading relevant meetings such as with Members or Member support staff and liaising as necessary with the Senedd’s Leadership Team and Executive Board. </li><li>Participating fully in corporate and cross-service matters to make a positive and effective contribution to achieving the Senedd’s Commission’s Strategic Goals; </li></ul><h4>Person specification</h4><h4>Job Specific criteria:</h4><ol><li><strong>Interpersonal skills:</strong> have strong relationship building skills demonstrating the ability to win the trust and confidence of politicians/senior colleagues and other stakeholders, maintaining effective working relationships, and showing an understanding of varying priorities. </li><li><strong>Judgement and political sensitivity:</strong> have the ability to understand and respond to different perspectives and situations appropriately, with an awareness of the implications of working in a dynamic and complex, high profile, politically sensitive environment. </li><li><strong>Knowledge and experience</strong>: be able to provide Learning and Development and general managerial advice on various issues in a fast-paced environment. </li><li><strong>Forward planning and project management:</strong> able to plan the team’s programme of work according to significant events, milestones or business need, and have the ability to reprioritise workstreams according to changing demands.</li><li><strong>Written Skills:</strong> excellent written communication skills, including an ability to draft and prepare written reports and material suitable for presentation at Senior level and the ability to edit and shape text to meet a variety of needs. </li></ol><h4>Desirable criteria:</h4><p>The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.</p><ol><li>Experience in providing L&amp;D advice and support or Membership of the Chartered Institute of Personnel &amp; Development (or currently working towards MCIPD).<br><br></li></ol><h4>Benefits</h4>Alongside your salary of £47,254, Welsh Parliament contributes £13,689 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.</p><h4>Closing Date for applications:</h4><p>18 January 2026</p><p>Your application must be submitted before midnight on the closing date.</p><p>You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Joanna Adams</li><li>Email : <a href="mailto:joanna.adams@senedd.wales" target="_blank">joanna.adams@senedd.wales</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:jobs@senedd.wales" target="_blank">jobs@senedd.wales</a></li></ul><h4>Further information</h4><a href="https://senedd.wales/commission/work-for-the-senedd-commission/" target="_blank">https://senedd.wales/commission/work-for-the-senedd-commission/</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjYmdmVyaWZ5PWQ2YjYxNjlkZTNkNTMyMTJlMzU4ZmEyN2ViMzA1ZWQ5" target="_blank">SC-053-25_Job_Description Opens in new window</a> (pdf, 871kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjcmdmVyaWZ5PWJhMDVmZTExMjBhMDAxNWJhYTZhZWYwMjg3MTc3MWRj" target="_blank">SC-053-25_Disgrifiad_Swydd Opens in new window</a> (pdf, 872kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjgmdmVyaWZ5PTg2NGI4YTM2NTc0N2JjZTYyNjFhZGY3Nzc4OWVlNDIy" target="_blank">Quick Application Guidance Opens in new window</a> (pdf, 78kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MjkmdmVyaWZ5PTViN2U1ZmQyMzQ1NDFhYjE0MjBkYjQyMDRiZjc4MjFm" target="_blank">Canllaw cyflym ar Wneud Cais Opens in new window</a> (pdf, 79kB)

Welsh Parliament

Member Learning and Engagement Manager

Practice Manager - Service Level Management

Senior Product Manager

Product Manager

Lead Performance Analyst

Senior IT Service Manager

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><p>Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion. </p><p>The multidisciplinary teams within IBCA’s Digital Service Directorate are organised around delivering our mission and priorities:</p><p>• To create a user-centred, empathetic end-to-end service at the heart of IBCA;<br>• To provide the means of paying compensation to those eligible;<br>• To iterate our service through starting small and scaling fast, through a test and learn approach.</p><p>A rare opportunity to play a key role within a newly formed IT Service Management team across a public service making a real difference. Joining IBCA early in the service lifecycle allows the Incident Manager to help shape the incident management support processes, effectively establishing the function within the organisation. Utilising industry best practices, and working within a dedicated team of ITSM professionals, the Incident Manager will play a key role in driving the success of the service management strategy.</p><h4>Job description</h4><p>IBCAs Incident Manager will be responsible for shaping and managing the organisation's incident management strategy.</p><p>You will manage services and processes across the full platform, including; public and internal facing digital products, data, and multiple channels. You will deliver processes to ensure service availability, performance and process maturity is managed to meet IBCA’s requirements and user needs.</p><p>You will establish policies and standards for incident management aligned with organisational goals. You will also be responsible for the testing and continuous improvement of the incident management processes and procedures, ensuring compliance with regulatory requirements</p><p>You will provide leadership during major incidents, coordinating cross-functional teams and external partners, making high-level decisions to minimise impact and ensure swift recovery.</p><p>You will ensure incident resolution within service targets and will analyse metrics and reports on the performance of the incident management process.</p><p>A key part of the role is to lead the development of the organisational capabilities for incident management. You will promote organisational collaboration and ensure that incident management processes are understood and adopted across the organisation. </p><p>To perform this role, you will work collaboratively across stakeholder groups, actively networking with others to secure buy in and support of the processes and their ongoing management. You will also work with technical experts to establish and report against monitoring processes to ensure early warning detection and prevention of potentially service impacting events. </p><p>You will have experience of working within multi-disciplinary teams and of Agile methodologies, as well as an awareness of ‘health checks”’ and the role they play within those methodologies.</p><p>To be successful, you will also need to operate effectively in a fast paced, transparent, multi-discipline environment.</p><p>You will be an ITIL Foundation certificate holder, or hold equivalent expert experience of leading on Incident Management in an agile, multi-disciplinary organisation.</p><p><strong>Responsibilities</strong></p><ul><li>Designing and implementing different processes and procedures for different categories of incidents including, but not limited to, major incidents, information or security incidents, complex incidents and low impact incidents;</li><li>Establishing incident response teams or security incident response teams;</li><li>Provide leadership during major incidents, coordinating cross-functional teams and external partners, making high-level decisions to minimise impact and ensure swift recovery;</li><li>Enhancing preparedness through regular testing, training, simulations and development of incident response plans and playbooks;</li><li>Restoring service to users as quickly as possible, prioritising service continuity over permanent solutions;</li><li>Managing unplanned interruptions to a service or reductions in service quality;</li><li>Coordinating root cause analysis reports and the creation of Post Incident Review reports, ensuring that the audience for each is understood and maintained. Responsible for the management and completion of actions and activities resulting from PIRs;</li><li>Routing requests for help to appropriate functions for resolution;</li><li>Monitoring resolution activity;</li><li>Ensuring compliance with regulations and data privacy requirements;</li><li>Using automation and data-driven tools for earlier and faster incident detection and resolution;</li><li>Informing users, customers and key stakeholders of progress towards service restoration;</li><li>Look for opportunities to collaborate and improve processes, communicating with both technical and non-technical people;</li><li>Act as an expert contributor in ITSM service discussions across high risk and complex areas under constrained timelines.</li></ul><h4>Person specification</h4><p><em>Essential criteria</em></p><p>You will have the following skills, knowledge, and experience:</p><ul><li>Proven experience in an Incident Management lead role, showing a thorough understanding of technical concepts (including ITIL), and can explain how these fit into the wider Service Lifecycle within an agile delivery environment;</li><li>Working as part of a multi-disciplinary team to jointly implement a Service Management framework which delivers outcomes aligned with business needs, with a particular specialism in the incident/major incident space;</li><li>Practical knowledge of modern cloud-first architectures, leveraging cloud capabilities to design secure, scalable applications, while mitigating security risks in public cloud environments;</li><li>Can communicate technical concepts for multidisciplinary teams and stakeholders, ensuring mutual understanding and fostering strong relationships, particularly with operational colleagues;</li><li>Demonstrates an ability to successfully guide cross-discipline teams through an incident lifecycle and act as a lead communicator to a range of different stakeholder audiences and agendas;</li><li>A strong team ethos, showing a willingness to assist and support colleagues within a newly formed and evolving team. </li></ul><p><em>Desirable criteria</em></p><ul><li>Knowledge and experience in the problem management process, and an understanding of the links between incident and problem, would be desirable. </li></ul><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Qualifications</h4>ITIL Foundation<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>Application process </strong></p><p>As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form.</p><p>You will also be asked to complete Behaviour statements as part of your application form.</p><p><strong>Selection process</strong></p><p>Candidates who are successful at sift will then be invited for an interview. </p><p>At interview, you will be assessed against Behaviours and Strengths.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – w/c 26th January.<br>Expected interview date/s – 5th - 10th February.<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 3 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1NTAmdmVyaWZ5PTMzNTRhOTI5NTljZTU1MTkwN2FmMzg3YWI4YWUyY2Mw" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Infected Blood Compensation Authority

Incident Manager

HMRC Core Services Assistant Hub Officer

Senior Infrastructure Engineer

Practice Manager - Service Request

HM Treasury

Deputy Director GFF Strategy, Performance & Improvement

<h4>Job summary</h4><p>The Forestry Commission (FC) are the Government’s forestry experts. We work nationally and locally on unlocking the full potential of woodlands and the forestry sector to expand, protect, improve, and connect England’s valuable woodland assets.</p><p>The Plant Health Forestry team (PHF) is a high performing geographically distributed team with staff responsible for delivery across GB.</p><p>The aims of the Oak Processionary Moth management programme are:</p><ul><li>Limit the rate of spread and reduce the impact of Oak Processionary Moth on tree, human and animal health.</li><li>Robustly deal with new findings to prevent the development of a new outbreak hotspot in the area free from the pest.</li><li>Maintain the range of management activities (survey, control and communications).</li><li>Provide an operational ‘test and development’ function to build knowledge and evidence relating to this pest.</li><li>Continue building a partnership approach, including integration of landowner/manager expertise in dealing with Oak Processionary Moth.</li></ul><h4>Job description</h4><p>The purpose of this role is to provide administrative support for the Oak Processionary Moth control programme, further information can be found at <a href="http://www.forestresearch.gov.uk/opm" target="_blank">www.forestresearch.gov.uk/opm</a></p><p>The focus of the job will be to handle enquires (email/telephone) and maintain data for the Oak Processionary Moth control programme. This is achieved by ensuring appropriate procedures are followed and relevant Forestry Commission standards are met. This will also involve working closely with and providing administrative support for the Oak Processionary Moth programme manager and support officers.</p><p>Key Work Areas including:</p><p><strong>Administrative Support</strong></p><ul><li>Answering enquires for the Oak Processionary Moth control programme- emails and phone calls.</li><li>Accurately record information and data to be entered into the Oak Processionary Moth database.</li><li>Maintain a log of all enquires for review on a regular basis for reporting purposes.</li><li>Work in conjunction with other team members to maintain accurate records so they are consolidated and easily interpreted.</li><li>If required, support other administrative roles in the wider tree health programme.</li><li>Travel is not integral to the role; however support at events may require occasional, and infrequent, time away from home.</li></ul><p><strong>General Administrative Support</strong></p><ul><li>Provide a central point of contact for the Oak Processionary Moth control programme.</li><li>Data gathering, processing, and cleansing.</li><li>Maintain contacts list.</li><li>Circulate updates.</li></ul><p><strong>Handling Public Enquiries</strong></p><ul><li>Deal with public and staff enquiries appropriately.</li><li>Log enquiries for reporting purposes and gather information to update log -Be available to handle stakeholder enquiries.</li></ul><h4>Person specification</h4><p>ESSENTIAL</p><ul><li>Being confident using Microsoft Office products, including Outlook and word.</li><li>Good communication skills.</li><li>Gather information from various (internal and external) resources in response to requests for information.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £26,959, Forestry Commission contributes £7,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%.</li><li>A range of family friendly benefits.</li><li>An environment with flexible working options.</li><li>Learning and development tailored to your role.</li><li>A culture which promotes a diverse and inclusive work environment.</li><li>A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more.</li><li>25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privilege days (pro rata).</li><li>Ability to buy or sell 5 days annual leave.</li><li>3 days volunteering per year (pro rata).</li></ul><p>We aim to provide a great place to work, whichever location you work from. Blended working forms part of our flexible and inclusive approach to future ways of working. It is an informal arrangement which gives you the option to work some of the week from home, and some of the week from our Forestry Commission workplaces, subject to role requirements, business needs, and regular review. Informal blended working arrangements will be available as agreed with the line manager.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>This is a Fixed Term Appointment ending 30 September 2026, with possibility but no guarantee of extension or permanency.</p><p>As part of the application process, you will complete the following online: </p><ul><li>A tailored CV (curriculum vitae) setting out your qualifications, career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. The CV should be split into 3 parts and provide: Job History, Previous Skills/Experience, Full Qualification Details. </li><li>A personal statement – in no more than 500 words showing how you meet the relevant skills and experience as set out in the Person Specification. </li></ul><p>Further details around what this will entail are listed on the application form.</p><p>Those invited to interview will be further assessed on Behaviours and Experience. You may be asked to complete a simple exercise as part of this. </p><p>Sifting will take place TBC. </p><p>Interview will be held on TBC. </p><p>We will be conducting online interviews with the use of Microsoft Teams or equivalent online communication methods. Candidates would therefore require access to a computer and internet at interview stage.</p><p>Should a large number of applications be received, the initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. </p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank"></a><a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>. </p><p>If successful and transferring from another Government Department a criminal record check may be carried out.</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p>Existing Civil Servants (excluding Forestry Commission employees) and applicants from accredited NDPBs are eligible to apply, and will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant.</p><p>Existing Forestry Commission, Forestry England and Forest Research employees are eligible to apply for this Fixed Term Appointment and will only be considered if there is written confirmation from their line manager and HR that their current role will be temporarily backfilled or held open before commencing the application process. </p><p>This role is full time only: 37 hours a week. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>Where a role has been identified as one which falls under the scope of the Public Sector English Language Requirements, within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to converse at ease with members of the public and provide advice in accurate spoken English. Applicants will be assessed in the selection process in accordance with the requirements.</p><p>The duties of this post require the applicant to have a full current driving licence that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.</p><p>The Forestry Commission is actively working to reduce the carbon emission of official travel and applicants should be aware of the broad principles which are being applied to reduce carbon emissions to less than 50gCO2/km.</p><p>Travel options include:</p><p>• Use of private car: some Officers choose to use their private car and receive payment for the miles they drive on official business. Vehicle emissions are measured in CO2 grams per kilometre (g/km). The cap is currently 115 gCO2/km and will be reduced to 100 gCO2/km on 1st April 2026. After that date, we expect private vehicles used for official travel to emit significantly less.</p><p><strong>Reasonable </strong><strong>Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non- disabled person, we have a duty to make reasonable changes to our processes.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:FCERecruitment.grs@cabinetoffice.gov.uk" target="_blank">FCERecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</p><p>Contact Government Recruitment Service via <a href="mailto:fcerecruitment.grs@cabinetoffice.gov.uk" target="_blank">fcerecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : FS Recruitment</li><li>Email : <a href="mailto:fs.recruitment@forestrycommission.gov.uk" target="_blank">fs.recruitment@forestrycommission.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:fcerecruitment.grs@cabinetoffice.gov.uk" target="_blank">fcerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: <a href="mailto:englandhr.services@forestryengland.uk" target="_blank">englandhr.services@forestryengland.uk</a>. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.<br><br>

Forestry Commission

Oak Processionary Moth Admin Officer

Ministry of Defence

DIO – Graduate Commercial Real Estate Surveyor

<h4>Job summary</h4><p>Are you a qualified engineer or Armed forces veteran, desirably with experience within the last 15 years who can use your extensive knowledge and skills delivering Aeronautical Engineering training (Weapons Bias) to the next and future generations of RAF (Royal Air Force) Engineers, encouraging them to be the absolute best they can? Do you have the desire and ability to learn new skills within your trade discipline? Would you relish the prospect of working alongside military, civilian and commercial partners for the benefit of Defence? Do you want to be part of a team who are encouraged to develop new insights and be innovative in the way we deliver our business? Then you are just the person we are looking for.</p><p>This position is advertised at 37 hours per week</p><h4>Job description</h4><p>No2 School of Technical Training; a part of the Defence School of Aeronautical Engineering (DSAE) located at RAF Cosford provides initial trade training to new recruits as well as advanced career training to existing RAF aeronautical engineers. It also delivers the same aeronautical engineering training to international students under government contract where RAF Cosford has achieved an extremely high success rate leading to increased demand for our perfection in training delivery. RAF Cosford remains a site of growth and expansion with numerous projects and partnership developments being explored and undertaken.</p><p>The ideal candidate should be an excellent communicator with the ability to effectively describe complex systems and equipment to different audiences with multiple learning styles. The working environment is a mixture of Classroom and Practical based training delivery, which takes place within the delivery areas, using classrooms, workshops. This is re-enforced with ground training aids such as Tornado aircraft and modern weapons systems, utilising advanced learning methods to prepare the highest calibre of Military student possible for a future military career in the RAF.</p><p>Please be aware successful candidates for the SIO positions are required obtain Disclosure &amp; Barring Service (formally Criminal Records Bureau) clearance</p><h4>Person specification</h4><p>The successful candidate will be responsible to the Weapons and Survival Equipment Training Flight (WSTF) Training Manager for: -</p><ul><li>Delivery of technical training (theory and practical Weapons Bias) to City &amp; Guilds Apprenticeship Level 3 standards.</li><li>Preparing student reports on performance (academic and behavioural).</li><li>Preparing and conducting practical assessments, including marking and recording.</li><li>Developing and controlling training documents and delivery media.</li><li>Proposing improvements to training design and content.</li><li>General course administration.</li><li>Additional support duties crucial for the safe conduct of training and welfare of students.</li></ul><p>The post holder will be encouraged to diversify across other trade related topic specialisms after suitable training to improve flexibility and increase capability building business resilience.</p><h4>Qualifications</h4>NVQ Lvl 3 in aircraft engineering or equivalent<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Developing Self and Others</li><li>Communicating and Influencing</li><li>Working Together</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>SI-2. Delivery of Specialist Instruction</li></ul><h4>Benefits</h4>Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service</li><li>In addition to 8 public holidays per year, MOD civil servants also receive a privilege day for HM The King’s Birthday</li><li>The availability of special paid/unpaid leave up to a limit of 20% of working time in a rolling 12-moth period, normally at your manager's discretion.</li><li>Maternity, paternity and adoption leave</li><li>Access to RAF Cosford sport and leisure facilities, subject to completion of the local registration/induction process and payment of an annual fee</li><li>Excellent / easily-accessible road and rail links</li><li>Free on-site car parking</li><li>On-site shop/café facilities</li><li>Privileged access to the RAF Cosford Airshow</li></ul><p><strong>Please Note:</strong></p><p>Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. </p><ul><li>The post does not offer relocation expenses. </li><li>External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.</li><li>Expenses incurred for travel to interviews will not be reimbursed. </li><li>Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. </li></ul><p>Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>. </p><p>The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. </p><p>MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The <a href="https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice" target="_blank">MOD Privacy Policy Notice</a> sets out how we will use your personal data and your rights. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.Therefore, selection will be through an assessment which will include a formal behaviour interview, the delivery of a short (10 minutes) presentation by the candidate on a subject relevant to the post.</p><p>At sift, you will be assessed against the following:</p><ul><li>Candidates will be required to provide CV details to include: job history; qualification details and previous skills and experience.</li><li>Candidates will be required to complete a Statement of Suitability of no more than 500 words. Please provide experience relevant to the role.</li><li>Leadership</li><li>Developing Self And Others</li><li>Communicating And Influencing</li><li>Working Together</li><li>Changing And Improving</li></ul><p>When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.</p><p><strong>If there is a high number of applications we may only sift on the CV and Personal Statement.</strong></p><p>At interview, you will be assessed against the following:</p><ul><li>Leadership</li><li>Developing Self And Others</li><li>Communicating And Influencing</li><li>Working Together</li><li>Changing And Improving</li><li>Technical - 10 minute Presentation on the following - SI-2. Delivery of Specialist Instruction</li></ul><p><strong>Further information:</strong></p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a> .</p><p>As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.</p><p>Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.</p><p>The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.</p><p>The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Mr Kevin Bryan</li><li>Email : <a href="mailto:Kevin.bryan104@mod.gov.uk" target="_blank">Kevin.bryan104@mod.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a></li></ul><h4>Further information</h4>Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU5OTcmdmVyaWZ5PTM5Njg3ZWZkODg3NTQ3ODQzZjQ4N2E1Y2JiOTY5ZDU2JnJlcXNpZz0xNzY2NDY1MzM4LTE1Y2VmZDVkZTM5YTNjYzhkN2IxZTkzZTRhZmNlMWU1NDRkOTg3ZTU=" target="_blank">20230201 - Air Command's Applicant Guide Opens in new window</a> (pdf, 499kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU5OTgmdmVyaWZ5PWM4NDVkYjZhZWQwNGFjN2QzNGNiMmYxODMxMzYyNzkzJnJlcXNpZz0xNzY2NDY1MzM4LTE1Y2VmZDVkZTM5YTNjYzhkN2IxZTkzZTRhZmNlMWU1NDRkOTg3ZTU=" target="_blank">Specialist Instructional Officer - Management Practices Document (MPD) Opens in new window</a> (pdf, 329kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU5OTkmdmVyaWZ5PTE5YjdhMjkzMjllMTY0NjIyYTFiNWNlMWE5NWViYjZmJnJlcXNpZz0xNzY2NDY1MzM4LTE1Y2VmZDVkZTM5YTNjYzhkN2IxZTkzZTRhZmNlMWU1NDRkOTg3ZTU=" target="_blank">Candidate Information Pack Opens in new window</a> (docx, 31kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMDAmdmVyaWZ5PTJmZjY1Yzk2YzU5ZDZjMzBmOGNkMGNlOWI3ZDAzMjJkJnJlcXNpZz0xNzY2NDY1MzM4LTE1Y2VmZDVkZTM5YTNjYzhkN2IxZTkzZTRhZmNlMWU1NDRkOTg3ZTU=" target="_blank">Defence Civil Servant Offer Opens in new window</a> (pdf, 1562kB)

Specialist Instructional Officer (SIO) Weapons

Senior Infrastructure Engineer - Storage & Virtualisation

Defence Business Services (DBS) Veterans UK Enquiry Centre Advisor

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>This is an exciting opportunity for capable linguists to work in a fast paced environment in the security and intelligence sector</p><p>We are seeking candidates with excellent Arabic (Maghrebi) and Urdu language skills, at least one of which as a language of core competence. Additional language skills/multi-lingual candidates are desirable.</p><p>There will be 3 recruitment stages:</p><ul><li>1) Application</li><li>2) Language Proficiency Assessment</li><li>3) Behaviours Based Interview</li></ul><p>Roles are available Full-Time (37 hours) or Part-Time (18.5 hours). Work is 100% office based.</p><p><strong>Ability</strong></p><ul><li>An ability to accurately and consistently translate audio and written content from the relevant foreign language into written English.</li><li>To have an existing membership or work towards obtaining affiliate member of the Chartered Institute for Linguists.</li><li>To have or work towards achieving a Level 6 Diploma in Public Service Translating and an assessed C1 language level certification in the relevant language(s).</li><li>An understanding of Intelligence and intelligence gathering activities.</li><li>IT proficiency across a range of applications.</li></ul><p><strong>Experience</strong></p><p>The job holder must obtain security clearance at SC level before taking up the post.</p><ul><li>Experience of translation work for a public sector body is desirable and although not essential, as applicants will be assessed as part of the application process, a C1 language level certification from a recognised body is desirable. Written and oral fluency in the relevant foreign language and the English language.</li><li>Understanding of digital and Artificial Intelligence systems.</li><li>Understanding of intelligence and the HMPPS intelligence model and capabilities. Understanding of the operation of the Security function within a prison.</li><li>Understanding of covert intelligence capabilities as per the Investigatory Powers Act (and RIPA) as pertains to covert surveillance.</li></ul><p><strong>Technical</strong></p><ul><li>To have or work towards achieving a Level 6 Diploma in Public Service Translating and an assessed C1 language level certification in the relevant language(s)</li></ul><p>Staff will need to pass an assessment process, assessing linguistic competence and capability. </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £36,151, HM Prison &amp; Probation Service contributes £10,472 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13079?entityId=13079" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13079?entityId=13079</a>

HM Prison & Probation Service

Foreign Language Translation Specialist (Core Language Competence - Arabic or Urdu) (Ref: 13079)

<h4>Job summary</h4>At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more.<h4>Job description</h4><p>Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on.</p><p>In our world, it all matters.</p><p>Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them.</p><p><strong>Providing innovation to government partners.</strong></p><p><strong>Delivering best-in-class solutions.</strong></p><p><strong>Working at the cutting-edge of technology</strong></p><p><strong>It all matters.</strong></p><p><strong>Protect, secure and safeguard vital government services </strong></p><p>Joining our Cyber Security department, you’ll recruit, lead, coach and develop a team of Security Information Risk Advisors, driving a culture of high performance and continuous improvement. Working across cross-business processes and large programmes of work, you’ll identify potential security information risks associated with the acquisition, implementation and use of technologies.</p><p>Focusing on monitoring and mitigating risk, you’ll recommend controls and audit tests, providing input on the development of security policies, risk assessment and architecture for FCDO Services and our customers. Where security breaches arise, you’ll suggest solutions rooted in prevention, acting as a source of advice and guidance to management, and promoting security awareness across the organisation.</p><p><strong>Use your specialist skills to improve our technological resilience </strong></p><p>An established professional with an IS related qualification at NVQ Level 6 or equivalent, you’ll have extensive knowledge of technical and security tools and techniques. In a previous role, you’ll have analysed proposals, processes and practices, and identified security information risks.</p><p>As a leader, you’ll be engaging, motivating and knowledgeable, with excellent interpersonal and communication skills. On a personal level, you’ll be organised, proactive and decisive, capable of delivering at pace and to deadline. This is a fantastic opportunity to join an organisation that values you for you – and to use your skills for national good.</p><p><strong>Discover the support you need to grow your career further </strong></p><p>Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It’s a great set of benefits made to support all you do, and all you need.</p><p>Want to see your future team’s work in action? Step into our Virtual Embassy, to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk.</p><p>All our employees have to be security cleared before being appointed, so you will need to undergo a vetting process as part of your application. This role requires you to go through Developed Vetting (DV). You can find out more about vetting on our website.</p><p><strong>It takes a diverse team to protect a diverse world.</strong></p><p>The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.</p><p><strong>Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.</strong></p><h4>Person specification</h4><p>We are looking for people with:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Line management experience</li><li>Strong influencing and interpersonal skills</li><li>Able to produce clear technical documentation</li></ul><h4>Qualifications</h4>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Line management experience</li><li>Strong influencing and interpersonal skills</li><li>Able to produce clear technical documentation</li></ul><p>We only ask for evidence of these technical skills on your application form:</p><ul><li>IS related qualifications at NVQ Level 6 or equivalent, e.g. ISO 207001 Internal Auditor or Lead Implementer ISACA CRISC, ISC2 CISSP.</li><li>Extensive knowledge of technical and security tools and techniques</li><li>Experience analysing proposals, processes and practices and identifying security information risks</li><li>Able to produce clear technical documentation</li></ul><h4>Benefits</h4>Alongside your salary of £48,801, FCDO Services contributes £14,137 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>Annual leave starting at 25 days.</li><li>A culture encouraging inclusion and diversity.</li><li>A Civil Service pension.</li><li>Free shuttle bus available between central Milton Keynes and Hanslope Park</li><li>9 days per annum public and privilege days</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific questions.</p><p>Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.</p><p>Your CV should include:</p><ul><li> no personal identifying details</li><li> career history with key responsibilities</li><li> skills and experience</li><li> achievements</li><li> qualifications</li></ul><p>Your personal statement should outline your interest in the role.</p><p>Candidates will only be sifted on answers provided to the job specific questions which are outlined in the application form.</p><p>Those that are successful will be invited to a MS Teams or Face to face interview.</p><p>At the interview you will be asked a blend of questions on technical skills and behaviours.</p><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : FCDO Services Recruitment Team</li><li>Email : <a href="mailto:Fcdoservices.recruitment@fcdo.gov.uk" target="_blank">Fcdoservices.recruitment@fcdo.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Fcdoservices.recruitment@fcdo.gov.uk" target="_blank">Fcdoservices.recruitment@fcdo.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYxMTgmdmVyaWZ5PTk2ODgwYTI0YTYyZWY3MjNiMmIzNWFiNjZmZGNjODc5JnJlcXNpZz0xNzY2NDY1MzY1LWQ4ZThjOWYxMzEyZDM1MmViNDc1ZTc3OWYwODc1NDYyOGVmMWMxNzE=" target="_blank">Candidate pack Lead Security Architect Opens in new window</a> (pdf, 1756kB)

FCDO Services

Lead Security Architect

<h4>Job summary</h4><p>DIO are looking for an experienced Area Manager with extensive Total Facilities Management knowledge across a complex and challenging infrastructure estate. This role can be based at RAF High Wycombe, Andover or Sandhurst supporting a regionally dispersed team. There is a requirement for effective stakeholder management for multiple high-profile customers.</p><p>The Area Manager oversees the management and delivery of Hard and Soft facilities management contracts and are accountable for delivery of services and high value infrastructure projects. They are accountable for effective management of site teams, continued delivery of operational requirements, maintaining statutory compliance of the estate and sustaining a collaborative relationship with the customer and Industry Partners.</p><p>Key skills include robust leadership of site teams, contract and relationship management with a diverse range of stakeholders, direct support to operational outputs and facilitation of specific customer requirements.</p><p>This position is advertised at 37 hours per week.</p><h4>Job description</h4><p>Responsibilities:</p><ul><li>Act as a key customer interface and Facilities Management subject matter expert across their area of responsibility.</li><li>Proactively address issues in a timely manner and escalate as appropriate, engaging other parts of DIO as necessary. </li><li>Ensure provision of a pro-active site presence to develop and maintain effective relationships with all stakeholders.</li><li>Deliver effective contract management of key suppliers, monitoring performance and escalating or cascading where appropriate.</li><li>Routinely update senior leadership on key site trends, or potential issues to ensure early identification of risks and/or opportunities. </li><li>Act as the escalation point for issues raised and facilitate resolutions for significant operational/service delivery issues, using available data to inform decision making. </li><li>Effectively manage all site risks, ensuring consistent and timely documentation on the SPRITe Risk Register with appropriate mitigation plans in place. </li><li>Ensure Hard and Soft FM assurance activities are being undertaken to guarantee contracted services are delivered to the KPIs. </li><li>Provide facilities management expertise to commercial decisions and ensure all required approvals and authorisations are in place prior to additions or changes to the contracts, utilising the appropriate digital and data tools. </li><li>Provide support were requested to emerging department requirements.</li><li>Oversee effective and timely delivery of site-specific projects</li><li>Regularly review and reporting on contract deliverables, taking corrective action where necessary to ensure high levels of customer satisfaction are maintained</li><li>Provide effective leadership of a regionally dispersed team to deliver a high quality and consistent level of service.</li></ul><h4>Person specification</h4><ul><li>Effective leadership skills</li><li>Demonstrable Total Facilities Management experience in a technical and complex environment.</li><li>Demonstrable experience of risk management</li><li>Demonstrable experience of stakeholder management</li></ul><p>Essential Licence:</p><p>The successful candidate must hold a Full UK Driving Licence as travel between sites is required.</p><h4>Licences</h4>A full driving licence is required.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £61,630, Ministry of Defence contributes £17,854 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><p>The post does not offer relocation expenses.</p><p>External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.</p><p>Please Note: Expenses incurred for travel to interviews will not be reimbursed.</p><p>Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.</p><p>Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>.</p><p>The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.</p><p>MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The <a href="https://www.gov.uk/government/publications/ministry-of-defence-privacy-notice/mod-privacy-notice" target="_blank">MOD Privacy Policy Notice</a> sets out how we will use your personal data and your rights.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.</p><p>Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.</p><p>Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.</p><p>Candidates will also be required to provide a Personal Statement (750 words max):</p><p>At <strong>sift</strong>, you will be assessed against the following your CV, Personal Statement and the following Behaviour:</p><ul><li>Leadership</li></ul><p>In the event of a high volume of applications, an initial sift will be based on the CV and Personal Statement. Where the required standard for the CV and Personal Statement is met, you will continue to be sifted on the remaining Behaviour which is Leadership, otherwise your application will be rejected.</p><p>At <strong>interview, </strong>you will be assessed against the following:</p><p>Behaviours:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><p>Experience:</p><ul><li>Career history</li><li>Experiences</li></ul><p>Presentation:</p><p>If your application is successful, you will be required to prepare and deliver a presentation for the interview. The subject of the presentation will be provided upon confirmation of your interview.</p><p>Interviews </p><p>A minimum of 2 full working days' notice will be provided for interviews. Interviews will be held in person and the location will be realised if you are successful at sift.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: <a href="mailto:DBSCivPers-Resourcingteam3@mod.gov.uk" target="_blank">DBSCivPers-Resourcingteam3@mod.gov.uk</a> .</p><p>As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.</p><p>Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.</p><p>The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.</p><p>The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Gary Burrell</li><li>Email : <a href="mailto:gary.burrell239@mod.gov.uk" target="_blank">gary.burrell239@mod.gov.uk</a></li><li>Telephone : 07816371427</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DBSCivPers-ResourcingTeam3@mod.gov.uk" target="_blank">DBSCivPers-ResourcingTeam3@mod.gov.uk</a></li></ul><h4>Further information</h4>Your recruiter is Kathryn Hamilton<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMDgmdmVyaWZ5PWQyNzY4YWM1ZDcyOWNiYzgxNTFlYjZhNjJhMTAzZDE4JnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">DIO Candidate Information Guide Opens in new window</a> (pdf, 1963kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMDkmdmVyaWZ5PTY5MGEwYmI3YmZlZjc0YzVjYTA5Y2U5MWQ4M2E3OWQxJnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">EXTERNAL PACK Opens in new window</a> (pdf, 1562kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMTAmdmVyaWZ5PTc1N2UzMDQyNGI5NmQxYmZjN2EwOWRkYmY2MDEyYWM2JnJlcXNpZz0xNzY2NDY1NDIwLTI1NWIwNWNjY2IzYWEzZmYyNzRmOWNmMGUwMTFkN2ExYzJhNDk3MDE=" target="_blank">Candidate Information updated_ Opens in new window</a> (docx, 31kB)

DIO – Regional Delivery Area Manager

<h4>Job summary</h4><p>Are you an experienced Service Manager with a passion for data and digital innovation? The Data Office at Social Security Scotland is seeking a proactive professional to lead the strategic use of data across the organisation and the wider public sector. If you excel in large-scale agile delivery, have strong data domain knowledge, and can manage diverse teams and contracts, this is an exciting opportunity to make a meaningful impact in shaping social security services through data-driven solutions.</p><p>As Service Manager, you will oversee a mixed delivery team comprising internal and contracted resources, responsible for delivering multi-year data pipeline capabilities. You will be accountable for the quality, performance, and outcomes of your service, providing clear end-to-end direction, prioritisation, risk management, and decision-making aligned with departmental goals, policy requirements, and user needs.</p><p>You will work closely with operational delivery leaders within the Digital, Data, and Technology (DDaT) community, driving continuous improvement, fostering innovation, and ensuring the delivery of cost-effective, high-quality services. Your strategic vision and expert leadership will support the organisation’s mission to maximise the strategic use of data and deliver tangible benefits to users and stakeholders alike.<br><br>Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come.</p><p>We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect and recognise each other’s contributions.<br><br><strong>DDat Pay Supplement </strong><br>This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.</p><h4>Job description</h4><p><strong>Responsibilities</strong></p><p><strong>Leadership and Methodology</strong></p><ul><li>Coach and lead teams in Agile and Lean practices, tailoring approaches to maximise effectiveness.</li><li>Promote innovative working methods to achieve optimal outcomes and build stakeholder consensus.</li><li>Act as a recognised expert, advocating approaches and challenging teams to improve processes and delivery.</li></ul><p><strong>Technical and Service Expertise</strong></p><ul><li>Apply advanced knowledge of design, technology, and data principles within the service area.</li><li>Identify and implement solutions for assisted digital and support the required digital, data, and technology (DDaT) roles.</li><li>Demonstrate knowledge of tools, concepts, and phases of product delivery, adapting approaches as needed.</li></ul><p><strong>Product and Delivery Management</strong></p><ul><li>Develop, own, and iteratively refine Agile business cases throughout the product lifecycle.</li><li>Determine appropriate deliverables and assign the right people to ensure effective delivery.</li><li>Recognise when to progress or pause initiatives based on experience across the product lifecycle.</li><li>Ensure delivery aligns with industry best practice and continuous improvement.</li></ul><p><strong>Stakeholder Engagement and Operational Management</strong></p><ul><li>Collaborate closely with operational delivery leaders in DDaT.</li><li>Build consensus with stakeholders and act as an escalation point for major operational issues.</li><li>Champion operational management and foster cross-team collaboration.</li></ul><p><strong>Strategic and User Focus</strong></p><ul><li>Develop a long-term vision and objectives, focusing on what is most relevant and valuable.</li><li>Ensure user needs across multiple channels are met, applying insights into evolving requirements.</li><li>Apply strategic thinking to deliver the best possible service for end users.</li></ul><p><strong>Risk and Problem Management</strong></p><ul><li>Anticipate potential issues and mitigate them early, understanding their broader impact.</li><li>Maintain a proactive approach to problem-solving within the wider service context.</li></ul><h4>Person specification</h4><p><strong>Success Profiles</strong><br>We use assessment framework called 'Success Profiles' which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the<a href="https://www.gov.scot/publications/success-profiles-candidate-guide/" target="_blank"> Success Profile elements.</a><br><br><strong>Essential Experience</strong></p><ol><li>Proven experience in leading large-scale data and digital projects or programmes, including developing long-term vision and objectives, and translating these into credible business cases aligned with an organisation’s strategic priorities. Skilled in delivering roadmaps and plans on time and within budget through strong leadership and agile decision-making.</li><li>Extensive experience in leading data teams through all phases of a product lifecycle to deliver large-scale digital projects or programmes that involve complex user requirements, business and technical challenges, and require effective cross-silo collaboration, maximising the opportunities offered by digital technology.</li></ol><p><strong>Behaviours</strong></p><ul><li>Seeing the Big Picture (Level 4)</li><li>Leadership (Level 4)</li></ul><p>You can find out more about Success Profiles Behaviours <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/pages/behaviour-levels/" target="_blank">here</a>:</p><p><strong>Technical / Professional Skills:</strong><br>This role is aligned to Service Owner in the Digital, Data and Technology Profession.</p><p>These skills will be tested during the Technical Assessment if you are successful at sift stage. They will be not be assessed at application stage. Please review the following to understand the skill expectations: <a href="https://ddat-capability-framework.service.gov.uk/role/service-owner" target="_blank">Service owner - Government Digital and Data Profession Capability Framework</a></p><h4>Benefits</h4>Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable. <br><br>A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here - <a href="http://www.civilservicepensionscheme.org.uk" target="_blank">www.civilservicepensionscheme.org.uk</a>. <br><br>Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working. <br><br>Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme. <br><br>Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7. <br><br>Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them. <br><br>Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><strong>Expected Timeline (subject to change)</strong><br>Sift - w/c 19th January<br>Interview - w/c 2nd February<br>Location - <strong>In person</strong> in either Dundee or Glasgow<br><br>To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button. <br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:recruitment@socialsecurity.gov.scot" target="_blank">recruitment@socialsecurity.gov.scot</a></li><li>Telephone : 08001577194</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@socialsecurity.gov.scot" target="_blank">Recruitment@socialsecurity.gov.scot</a></li></ul><h4>Further information</h4><a href="https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application" target="_blank">https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application</a>

Social Security Scotland

Service Manager - Data Provisioning (2996)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Job Title: Head of Office</strong></p><p><strong>Contract Type: Permanent</strong></p><p><strong>Grade: 7</strong></p><p><strong>Salary range: £58,511 - £65,329</strong></p><p><strong>Location: PDS Offices</strong></p><p><strong>Directorate/Team: Public Defender Service</strong></p><p><strong>Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.</strong></p><p><strong>Closing date for applications : 12/01/2026</strong></p><p><strong>The Public Defender Service</strong></p><p>The Public Defender Service (PDS) is a department of the Legal Aid Agency (LAA) that operates alongside private providers delivering a full range of quality, value for money services within the criminal defence market.</p><p>Informed by its participation in the market, PDS contributes credible and expert advice to the government on service and policy development affecting the sector and acts as a test-bed for innovation and quality improvements.</p><p>PDS operations provide a critical safeguard against market failure across England and Wales, thereby ensuring the LAA fulfils its statutory responsibility to ensure continuous access to justice.</p><p><strong>Job Summary</strong></p><p><strong>Key Responsibilities:</strong></p><p>The role holder is responsible for the leadership and management of performance of the PDS in the office(s) for which they are accountable, including:</p><p>• managing key business processes;</p><p>• managing the performance of the team, including using management information to improve service delivery;</p><p>• legal supervision of direct reports and the wider team;</p><p>• management of resources to ensure an efficient, cost-effective service;</p><p>• ensuring delivery of a quality cost-effective service;</p><p>• business development activities;</p><p>• health and safety and business continuity for the team;</p><p>• implementing the strategic PDS direction as set out by the Senior Management Team.</p><p>The Office Head will also maintain a legal caseload including:</p><p>• provision of advice, assistance and representation to individuals subject to investigation or prosecution of a criminal offence;</p><p>• equal participation on the office out of hours rota.</p><p>The Office Head will also:</p><p>• use their legal expertise and experience to contribute to the development of policy and practice that will improve the quality and efficiency of the criminal defence market in England and Wales;</p><p>• provide input as and when required to various projects within the LAA and wider Government.</p><p><strong>Essential Criteria:</strong></p><p>• Leadership experience and willingness to develop management competence by attending management training courses and working with management coach.</p><p>• Communication skills and personal presence that enable rapport-building with all stakeholders, line reports and teams.</p><p>• Financial and operational management skills including budget preparation, budget and performance profiling, execution, monitoring and review.</p><p>• Solicitor, Barrister or CILEX with 5-7 years PQE, fully qualified to practice as a Solicitor in England and Wales with excellent practical knowledge of criminal law, evidence and procedure.</p><p>• Excellent advocacy skills and experience in preparing a range of cases to trial in both the Magistrates and Crown Courts.</p><p>• Excellent practical knowledge of current Criminal law, evidence and procedure.</p><p>• Ability to supervise the legal work and legal service delivery by applying the components of the PDS quality assurance framework.</p><p>• Personal resilience with a commitment to personal care, to maintain mental and physical wellbeing of self and line reports in a working environment that may present emotional and other challenges.</p><p>• Commitment to the wider aims of the PDS to become an exemplar of best practice in criminal litigation and advocacy and its remit to act as a test-bed for innovation, increased efficiencies and quality improvements for the benefit of the wider criminal defence community.</p><p>• Sound IT hardware and Microsoft Office software skills, particularly in Word and Excel, and the ability and willingness to operate in a self-sufficient, efficient manner in the creation of high quality documentation and other business information and the flexibility to work unsociable hours.</p><p>• Possession of a full driving licence and access to a motor vehicle, together with flexibility and preparedness to travel to cover cases across England and Wales if required.</p><p><strong>Assessment approach</strong></p><p><strong>Application and Assessment Process</strong></p><p>The following behaviours will be assessed at the sift stage and must be demonstrated at level 4 – grade 7.</p><p><strong>Managing a Quality Service</strong></p><p>Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.</p><p><strong>Leadership</strong></p><p>Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend own and team’s actions and decisions where needed. Seek out shared interests beyond own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role.</p><p><strong>Delivering at Pace</strong></p><p>Ensure everyone clearly understands and owns their roles, responsibilities and business priorities. Give honest, motivating and enthusiastic messages about priorities, objectives and expectations to get the best out of people. Comply with legal, regulatory and security requirements in service delivery. Set out clear processes and standards for managing performance at all levels. Ensure delivery of timely quality outcomes, through providing the right resources to do the job, reviewing and adjusting performance expectations and rewarding success. Maintain own levels of performance in challenging circumstances and encourage others to do the same.</p><p><strong>Interview / assessment Process</strong></p><p>If you are successful at the application stage, you will be invited to an interview, via MS Teams.</p><p>As well as the above behaviours, experience applicable to the role will also be assessed at interview. A presentation, to be set on the day, is also required.</p><p><strong>Our commitment to Diversity and Inclusion</strong></p><p>We are committed to diversity and inclusion and we positively promote flexible working, including job shares.</p><p>We will consider all applications on merit regardless of age, disability, gender identity, sexual orientation, socio-economic background, religion, ethnicity, preferred working pattern and except for exceptional circumstances your working location.</p><p>As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.</p><p>If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please ensure that you attach the Disability Confident Scheme Form when you return your application. You can use the same form to let the recruiting manager know of any reasonable adjustments you may require during the sift or later selection processes.</p><p>If you would like more information on this opportunity, please contact <a href="mailto:pds.businessteam@justice.gov.uk" target="_blank">pds.businessteam@justice.gov.uk</a></p><h4>Person specification</h4>Please refer to Job Description<h4>Licences</h4>Driving Licence<h4>Memberships</h4>You must be a Solicitor, Barrister or CILEX qualified to practice as a Duty Solicitor in England and Wales.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Delivering at Pace</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £58,511, Legal Aid Agency contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/12440?entityId=12440" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/12440?entityId=12440</a>

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